Sky Outage in Stourport-on-Severn, Worcestershire, England

@SkyHelpTeam Okay, but I’ve wasted 40 minutes of my life on the WebChat that I’m never going to get back and haven’t seen a resolution....

We can look at our own club and see the tests for take over clubs is not fit for purpose. We can use #avfc as another example club that nearly went under trying to get back in the prem. 70% of the issue is money from TV never goes to anyone.. #Bury #bolton #wba #skysports

@SkyHelpTeam @SkyUK You can help by constantly stop lying to me and provide me with the service that I am paying for, you said you we going to send me a box. Send the Box and I'm not paying £30

@SkyHelpTeam @SkyUK I completely understand why so many people HATE sky, they are absolutely shocking. If I send you a email in ENGLISH, the least I would appreciate is the person reading/responding can also read/write in English, telling me what I wrote in the email doesn't help

Apparently they are too old too slow and on the slippery slope. I wonder what the Aussie press are going to say now 😂😂😂 #NZvsAUS #SkySports #BledisloeCup

Frustrated and disappointed... poor customer service from @SkyHelpTeam ... clearly value new customers over existing ones with 10 years loyalty.

Jimmy Saville chants go on forever but it only takes 2 seconds of “SKY TV IS ******* SHIT” to be muted @SkySports 👍🏻😂 #LUFC

It must be Manu Chelsea first on @SkySports have I missed something @geordiepolyglot very poor #skysports

@jamie_rooney06 @brfootball @SkySports Ours is shit, @Wolves sign someone ffs

@SkyHelpTeam @SkyUK no internet since Sunday, new router not fixed fault problem, engineer arranged to come between 11-1 today phone call at 12.30 re-arranging til the 12th, spent about 3 hrs on phone & now can’t get through to complaints team #notimpressed

@_gl_lxuise @SkyUK @virginmedia Same problem here. They keep saying they have fixed the issue when they clearly haven’t. They are good at putting prices up but not at fixing issues. I’m going back to Sky.

@IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

@oneboxtele @AndrewJFrizzell @SkyUK The picture isn’t the problem....

@BFILeigh @virginmedia @SkyUK I don’t know you but Virgin Media as a company are so bad they look Sky look amazing. If you can cancel and find an alternative I’d do it.

Gonna have the biggest party once my @SkyUK contract is up! Worst internet connection I have experienced in my life! You’re all invited 😃#SkyUK #Internet

@Lionbites @virginmedia @SkyUK You’re very picky. We had no broadband service from @virginmedia yesterday morning and no phone yesterday evening. 20 minutes to answer a phone call. I think they’re all challenged for customer service

@SkyUK so after just under 2 years of continuous problems @SkyUK re and I mean reassured me the problems had ended..... guess what. Problems have happened again. This time, get your equipment out my house. Shit service. I’ll be changing service!!!!

@SkyUK thanks for almost trebling my bill without any warning. You’ll be getting a call in the morning the cancel my account.

Is anyone else having problems with @SkyUK email. Says password incorrect but haven’t logged out or changed it!

That Aliyah Marie girl does anything and it’s reported on faster than a deadline day move by SkySports... thought y’all didn’t like her wtf

@FootballerGay @emilyhewertson @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports It's about time football moved on from the terrible homophobia that has sadly inflicted it too often.

@DrDavidGK @SkyUK “Very slow”

What a way to treat customers @SkyHelpTeam way to keep the £££ coming in eh

So had a lovely phone call with @SkyUK as i wanted to change my package as the bill is too much only to find out i cant because of outstanding debt on my sky mobile sim which i cancelled so now im stuck paying £150 a month because the cs team wont help thanks!

@SkyHelpTeam Plus take over £130 on DD for something I cannot watch & the charge me £80+ to have the privelidge of you fixing my service which I am getting robbed for

@SkyHelpTeam Basically call an engineer at whatever the stupid rates are you charge.

@SkyHelpTeam Your sky box isn’t receiving a satellite signal error

@SkyHelpTeam Nope, Every channel. Both signal bars have nothing and not locked. The rains not even that bad!

Bit of rain outside and the bloody sky stops working... didn’t want to watch the cricket anyway @SkyHelpTeam Absolutely sick of the service issues

@ShaunGibson19 @Leena21S @SkyUK @SkyHelpTeam Cancelling ours was one of the best things we’ve done. We get the sports app for £10.99 a month and never really watched anything else on Sky anyway.

@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

@gemmarogers1 @SkyHelpTeam are the worst for this

@SkyHelpTeam I phoned up again tonight and thanks to Keenen my issue is sorted.

So care to explain yourselves @SkyUK @SkyHelpTeam as we always pay our sky bills, we shouldn't be need to be cut off like that, what a way to lose your customs if that is how you treat them.

@SkyUK @SkyHelpTeam so about 20mins later after the call, our sky gets cut off, and about 20 mins ago, again my dad had answered another call from openreach and straight after putting the phone down our sky gets cut off. This is ridiculous, as we do pay the bills with you guys.

@SkyUK Are you in partnership with Openreach as I have a resolving issue on a matter, about an hour ago I had received a phone call from someone claiming they were from openreach, regarding my Internet connection, I told them I wasn't with openreach so put the phone down [Cont]

How people don’t like @LewisHamilton is beyond me, he’s the very best at what he does and then has time to be a lovely guy, he’s made that young lad Harry’s day during the worst possible time for him and his family #lewishamilton #F1 #SkySports

@SkyHelpTeam sky internet not working in Moseley birmingham

@SkySports Don, the good news is that they may have the red card overturned, the bad news is they may lose more when the footage properly analysed. #AVFC #shithousery

You know took it off #GaryNeville rubbing it in for a decade when he played. Now I have to take it from him as a pundit on @skysports Next season i'm watching via another provider. You guys carry on. With 1 less customer. Obviously hating #LFC is more important than revenue.

@SkyUK what's the point of paying for @SkySportsF1 when they are all shown in Sky One 😂. I only watch the races so I think I'll cancel that subscription, not proving worth the extra

Shocking service from @SkyUK will be cancelling my contract 1st thing in the morning! 😡 luckily we have the internet for me to watch @TheMasters

Why can’t media providers just get into the 21st century and make it easier for households, by having contracts based on a joint accounts. That way, both home owners can call up about any problems! Data protection my arse @virginmedia @SkyUK

@SkyHelpTeam Your twitter page states you are open from 08:30 - 21:00 just called to cancel some of my package and it tells me your closed, what a joke. What’s the point in having the option to cancel online then make me call. It’s just a con...

An absolute **** up the spurs game isn’t on @SkySports

@Lukedfrt @SkyUK Well it looks like @SkyUK has got me over a barrel so once my contract ends in September I will definitely say goodbye to them and never ever take Sky television again they did nothing to offer me anything to reduce my monthly bill and yet they can call me a loyal customer

@BristolLive According to @SkyUK, Ofcom only look at Sky talk & internet this story would have no influence if you have Sky TV only. So you can terminate your contract if you have sky Talk or internet but not if it's early Sky TV according to Sky themselves as I,ve been on the phone to them

@Lukedfrt @SkyUK If sky stick to their guns, I'll wait for my contract ends in September & will never return back to them, pulling a stunt like this. Have you heard the new @TalkTalk ad you can take a contract out with them and I will not increase the price throughout the whole of the contract

@SkyHelpTeam your call centre service is so poor. Already been on hold for 15 minutes to report a faulty mobile & no sign of call being answered

Sunderland beating Bristol R 1-0 at HT + already the talk on @SkySports is about how they'll go on to win at Wembley. Grigg took his goal well but we can cause them big problems. And Bristol R aren't out of it yet!

@SkySportsPL @SkySports What a load of crap he spouts. Needs to Stick to League of their own where his lack of intelligence shines.

@SkyUK And your Mistake is costing me 700 pounds. when the staff member that did this should be fired and taken the money off them but it seems like your company is backwards you would rather punish the customer instead and not fire the person responsible unreal truly

@SkyUK I would but today i found out theres nothing more you can do to help as you want to charge me for your mistake and will never except responsibility for anything you do wrong sham of a company you should all be ashamed

@SkyHelpTeam @SkyUK this has to go down as the WORST service I have got from any company which includes services from multiple countries. Internet in India gets connected in a couple of days. This is worst than anything. Look at @Hyperoptic they serve much better.

@SkyHelpTeam And your Mistake is costing me 700 pounds. when the staff member that did this should be fired and taken the money off them but it seems like your company is backwards you would rather punish the customer instead and not fire the person responsible unreal truly

@SkyUK our remote control has broken for the 3rd time in a year. We have constantly bought new ones but are at the end of our tether now. Please help.

@SkyHelpTeam I would but today i found out theres nothing more you can do to help as you want to charge me for your mistake and will never except responsibility for anything you do wrong sham of a company you should all be ashamed

@SkyHelpTeam @SkyUK Your internet is the ULTIMATE worst I’ve ever known. Never use it half the time just use my 4g. Cannot be bothered to ring and wait 4 hours so let me know when you can sort it. Ta

@SkyUK absolutely shocking service been waiting for our internet to be activated was supposed to be on the 9th then the 11th then the 13th still no communication and still no internet why pay for a service to not have it

@SkyUK @SkyHelpTeam my sky broadband was promised in 10 SEP and then pushed to 14. Today it was expected to be activated. Now they are saying it is pushed to 18. Really want to know why you can't keep your promised dates. Do you guys care for customers. Pathetic service.