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Sky outages and service status in St. Helens, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around St. Helens, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 24, 10:01 PM GMT+1.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 13% TV (13%)
  • 13% Phone (13%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Gosport, Portsmouth, Havant, and Fareham.

CityProblem TypeReport Time
Gosport Internet 12 hours ago
Portsmouth Wi-fi 1 day ago
Portsmouth Internet 4 days ago
Gosport Internet 11 days ago
Havant Wi-fi 17 days ago
Gosport TV 20 days ago

Nearby cities with recent reports

Portsmouth

2 recent signals

1 day ago
Gosport

1 recent signals

12 hours ago

Community Discussion

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Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????

  • kgrbison
    Keven Gevaux-Ross (@kgrbison) reported from Gosport, England

    @SkyHelpTeam @borg091 Comes out and surprise surprise he cant fix it as its a external problem and he books a call with a outreach fibre specialist he turns up today to say that he cant fix it as its in the junction box so he has now booked a call for that to be done apparently contd

  • jack_davison18
    JackLeo🤠 (@jack_davison18) reported from Ryde, England

    Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam

  • LawrencePFCHall
    Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @SkyHelpTeam is internet not working in the Portsmouth area?

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    @SkyHelpTeam No. It shows normal service. Each outage is about 20 minutes.

  • toriladybuguk
    Tori the ladybird lover (@toriladybuguk) reported from Portsmouth, England

    @tynewrc @petergloss @StopFundingHate @greeneking @vitabiotics @sainsburys @SkyUK @SagaHolidaysUK @DialAFlight @LidlUK @Morrisons @DFS @TNLUK @AldiUK @WHSmith @Georgeatasda @ScSSofas @Shearings Support a Tory keep open a HUGE LOOPHOLE TO AVOUDD tax seems about right...

  • ChrisOverthrow
    Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @munty1980 @SkySports I'm not a Liverpool fan but they did the job before the lockdown pretty much its not their fault that all the other teams are so crap this season. Seems purely salty from other teams who want to make any excuse.

  • RealBenSibley
    Ben Sibley (@RealBenSibley) reported from Fareham, England

    Does anyone else think that it's pretty pathetic that @SkySports don't allow chromebook users to view live video in on even site (even though they pay a hefty subscription each month)? Sky go doesn't work either. Genuinely considering binning them off if I'm honest..... 🤬

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam are taking the mick now, yet again Internet is down in gosport. Your services are a joke, I've complained on multiple occasions and still its crap or not working.

  • ArthurCogger
    Art68🔴⚪️ (@ArthurCogger) reported from Ryde, England

    @happyhoppy66 @SkySports @SkyUK Why don't they just pause this service automatically for their loyal customers, complete joke come on Sky help us out 👍

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    @robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.

  • Jessie11512434
    Jessie (@Jessie11512434) reported from Shanklin, England

    @Cover4Caravans @SkySportsPL @SkyHelpTeam I use bt TV never had a problem in 7 yrs

  • AlanFRob42
    Robbo (@AlanFRob42) reported from Havant, England

    @SkySports your football coverage is dwindling - no wonder Souness is leaving - Redknapp is grim for starters! Only really worth watching when Keane, Neville & Souness are on - don’t become as bad as BBC!

  • Reedy88LFC
    Christopher Reed (@Reedy88LFC) reported from Bembridge, England

    @SkySports Absolute shambles @SolheimCupUSA That ball is never “overhanging” therefore you don’t have to wait the full 10 seconds to pick the ball up!!! 😬

  • Trevormartin58
    Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv

  • Blake1976Rob
    Robbieblake (@Blake1976Rob) reported from Portsmouth, England

    Im having to listen to dermot Gallagher talking absolute rubbish on ref watch. He’s never played the game and hasnt got a clue and he’s on @SkySports @SkySportsNews when is one of the ex pros gunna step up and tell him

  • Russ_Clark9
    Russ Clark (@Russ_Clark9) reported from South Hayling, England

    @SkyUK hi guys, having major issues with our TV and broadband, keep having guys come over to have a look but it doesn’t seem to last please advise!

  • ifabio_ian
    ian fabian (@ifabio_ian) reported from Portsmouth, England

    @SkySportsPL @SkySports It's a bloody slow game. 😔

  • JunquetbySolent
    Junquet (@JunquetbySolent) reported from Gosport, England

    Dear Sky if I cancel my tv licence I’ll have to cancel SkyQ subscription I’m certain you don’t want to lose me so why not fight to stop BBC having a monopoly on access to ALL live TV Let BBC go hang I still want to watch other channels @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rehearsalpete
    Peter (@rehearsalpete) reported

    @jammierooroo @SkyUK I was told by their team that I couldn’t cancel on the phone - had to be done via online chat. Opening statement “ I want to cancel and do not wish to renew my contract” Ignored me repeating this 1 hour to get to the point where they agreed to cancel after offer after offer.

  • scott_and_ball
    Lord George Blackdiamond 🇬🇧🇺🇦🇪🇺 (@scott_and_ball) reported

    @jammierooroo @SkyUK @skytv phoned my disabled BiL who lives alone and takes him to upgrading Netflix to 4 accounts, and take up sky sports (he never even watch sports). We never found out until after he died and we saw the bills. This cold calling should stop.

  • Blakely1970K
    Kelly Blakely (@Blakely1970K) reported

    @jammierooroo @PetuniaSmith6 @SkyUK This is what they do,their customer services are really pushy and come across as very intimidating.Before you know it you are talked into taking a package that you dont want or need.Tried the same with my brother in law who has a learning disability,easy prey unfortunately.

  • ROZAR999
    ROZER (@ROZAR999) reported

    @jammierooroo @SkyUK Cancel it for her cancel it for you . That's crazy money for not much in return

  • decapod_10
    El Zoido (@decapod_10) reported

    @jammierooroo @SkyUK I work for a finance firm and, despite not being customer facing, I have regular training on vulnerable customer management. Someone crying on the call would immediately make them vulnerable and would prevent upselling/coercion of any kind. Fix this @SkyUK

  • larterlia1957
    (((Larterlia1957))) (@larterlia1957) reported

    @AlmostFamous349 @jammierooroo @SkyUK £42 isn’t too bad

  • project4220
    42 Jack 🐱 🏴󠁧󠁢󠁥󠁮󠁧󠁿 😍 (@project4220) reported

    @jammierooroo @ItsJustaRide @SkyUK Distance selling , 14 day cooling off , just cancel it

  • kinlochleven7
    Winston Smith (@kinlochleven7) reported

    @jammierooroo @Su15100307 @SkyUK And then spend 20+ mins in a queue listening to piped music before losing the will to live and hanging up. If you can add packages online then you should be able to cancel / remove them online too

  • Ajcts
    Trading Places (@Ajcts) reported

    @jammierooroo @Despairing_Tory @SkyUK Distance selling regulations. Cancel

  • mattfle02898557
    Scrunch (@mattfle02898557) reported

    @jammierooroo @SkyUK yes it's awful, thankfully, you can cancel as there is a cooling off period.