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Sky outages and service status in St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around St. Helens, including 0 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • 56% TV (56%)
  • 25% Phone (25%)
  • 19% Internet (19%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 28: Problems at Sky

Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Ryde, Portsmouth, Ventnor, Gosport, Newport, Havant, East Cowes, Fareham, Cosham, and Cowes.

CityProblem TypeReport Time
Ryde TV 12 days ago
Ryde TV 12 days ago
Portsmouth Phone 15 days ago
Ventnor TV 15 days ago
Gosport Phone 15 days ago
Newport Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam It’s not good enuf - it’s now impacting childrens lives/education as my wife is a school teacher and needs to access online at home which she’s been unable to do @Ofcom - how do I cancel my package with you please?

  • kgrbison
    Keven Gevaux-Ross (@kgrbison) reported from Gosport, England

    @SkyHelpTeam @borg091 Comes out and surprise surprise he cant fix it as its a external problem and he books a call with a outreach fibre specialist he turns up today to say that he cant fix it as its in the junction box so he has now booked a call for that to be done apparently contd

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @sonnyathwal1 @BecksGreeny @SkySports Nothing is shoved down anyone's throat. Everyone has the choice whether or not to watch.

  • Blake1976Rob
    Robbieblake (@Blake1976Rob) reported from Portsmouth, England

    Im having to listen to dermot Gallagher talking absolute rubbish on ref watch. He’s never played the game and hasnt got a clue and he’s on @SkySports @SkySportsNews when is one of the ex pros gunna step up and tell him

  • tbotgates
    Tom Gates (@tbotgates) reported from Blackfield, England

    @TheSotonian1966 @SkyUK I just can’t be arsed anymore. Don’t need it rammed down my throat every day

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Morning - Another outage in Hampshire?!?

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!

  • CoachZen
    Andy Rowlands (@CoachZen) reported from Fareham, England

    @SkySports if yesterday's programming and reporting is anything to go by. Please don't try to help my or any other EFL club in the future and stick to your beloved @premierleague financial cash cow as we know that is the only football you believe exists in England

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown

  • JoeThomas182
    Joe Thomas (@JoeThomas182) reported from Gosport, England

    And that's how in-game pitch side interviews will go when your side is losing, EVERY time. Awful idea by @SkySports #pompey

  • Lee_R1989
    Lee Roberts (@Lee_R1989) reported from Fawley, England

    @SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks

  • BILDERBERG_GP
    Peter Jeffries THE BREXIT PARTY (@BILDERBERG_GP) reported from Newport, England

    @kenhordonukip @Pirate6665 @SkyUK It really is an awful ad that is totally out of step with the majority view. I'm so glad I ditched my subscription and broadband from Sky. The bias anti American sentiment is rife. They need lessons from Sky News Australia's Peta Credlin on how to tell the news as is, no spin.

  • ConorDePaul
    Conor-Paul Bailey (@ConorDePaul) reported from Portsmouth, England

    @SkySports @poateyboy awful tackle that. Straight red all day long

  • masonicus
    Ashley Mason (@masonicus) reported from Portsmouth, England

    @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam please can someone help we are constantly without internet access. Used the app to check and everything appears fine, but the internet is so intermittent we can’t do anything!!!! Please

  • Jacquelinebak68
    Jackie baker (@Jacquelinebak68) reported from Gosport, England

    @SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help

  • Alan_Henning
    Alan Henning (@Alan_Henning) reported from St. Helens, England

    @SkyUK I really fail to see why I should have to fork out £50 for HDR content, I give Sky the best part of £90 a month, I like the content I get, but, just because I was an earlier adopter of the Sky 2TB Box, I fail to see every I & others should suffer?

  • Trevormartin58
    Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySportsPL @SkySports No origi got touched on his left calf went down like a ton of bricks clutching his right leg

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam yet another broadband issue in my area of Gosport. Says theres no outage but I ain't even got broadband coming into my house. Getting beyond silly now. Sort this out, myself and others are paying for a service that seems very sodding tempremantal. This ain't fair.

  • DanBogard
    Dan Bogard (@DanBogard) reported from Fareham, England

    Hi @SkyUK , internet has been down for three days with no engineer visit, not paying my bill until this is sorted, costing me serious 4g around the house and my wife can’t do her revalidation for her nursing causing bigger strain on the @nhs

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dan1992_dan
    DA (@dan1992_dan) reported

    Btw who are these commentators, dull as ****! No craic in them #skysports #carabaocup #nufc

  • wilsoa10
    Alex (@wilsoa10) reported

    **** the @BBCSport it needs defunding. **** sly sports @SkySports They’re sellouts to the corruption. Hall wouldn’t want to downgrade he’s to good for the man reds already. His family supports #NUFC he’s home.

  • JMS78
    James (@JMS78) reported

    @F1shyBob @SkySports Honestly had to turn sound off and watch on mute. God help us if he ever volunteers for Samaritans

  • 9tl_a
    𝖙 (@9tl_a) reported

    @eurofootcom @SkySports Lankshear gonna rip Palace a new *******

  • GGWilliams72
    GW (@GGWilliams72) reported

    @virginmedia @mthewett I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

  • SabirJuma
    Dr.sj (@SabirJuma) reported

    @ChUkWuEbUkA2x @eurofootcom @SkySports So in other words ,, Manchester united is very fake with worst Coaches if they didn't know what to do.

  • CommieLebron
    LeDoe (@CommieLebron) reported

    @ShetlandRyan2 @curvaglobal @SkySports It’s not lost on me that will never happen FWIW. Hypothetically

  • SaintMofo_JP
    JP Mills (@SaintMofo_JP) reported

    @SkyUK As I’m not the named account holder you will not allow me to cancel our account either over the phone, or online for security reasons. Why in that case would you let me add or upgrade services both over the phone or online. Why don’t you have any security issues here?

  • Villainofthepi1
    Villanous (@Villainofthepi1) reported

    @ToonFan14 @SkySports For all those saying yiu can only do 4 at a time.....Well how about Alphabetical or PL 25/26 placement position? If you can't see it, you're either stupid or part of the problem

  • DanielMRedman
    RDMN (@DanielMRedman) reported

    SkySports+ red button service is somehow worse than Amazon's coverage. Unwatchable. Sound drops ever 5 secs, image constantly switches from a HD'ish image to something a Nokia 3330 would be proud of. Contracts up in 3 months. Foreign service and a VPN me thinks. **** greed!