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Sky outages and service status in St. Helens, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around St. Helens, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 11, 2:04 PM GMT+1.
  • 46% Internet (46%)
  • 23% Wi-fi (23%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 8% Phone (8%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at Sky

Sky is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Gosport, and Havant.

CityProblem TypeReport Time
Portsmouth Internet 18 hours ago
Portsmouth Phone 4 days ago
Portsmouth Wi-fi 4 days ago
Fareham Wi-fi 4 days ago
Portsmouth Internet 9 days ago
Portsmouth E-mail 13 days ago

Nearby cities with recent reports

Portsmouth

3 recent signals

18 hours ago
Fareham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @BigRonReturns @SkySports Televising games is not forcing down anyone's throat. People aren't forced to watch.

  • tbotgates
    Tom Gates (@tbotgates) reported from Blackfield, England

    @TheSotonian1966 @SkyUK I just can’t be arsed anymore. Don’t need it rammed down my throat every day

  • DanBogard
    Dan Bogard (@DanBogard) reported from Fareham, England

    Hi @SkyUK , internet has been down for three days with no engineer visit, not paying my bill until this is sorted, costing me serious 4g around the house and my wife can’t do her revalidation for her nursing causing bigger strain on the @nhs

  • ChrisOverthrow
    Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @munty1980 @SkySports I'm not a Liverpool fan but they did the job before the lockdown pretty much its not their fault that all the other teams are so crap this season. Seems purely salty from other teams who want to make any excuse.

  • JunquetbySolent
    Junquet (@JunquetbySolent) reported from Gosport, England

    Dear Sky if I cancel my tv licence I’ll have to cancel SkyQ subscription I’m certain you don’t want to lose me so why not fight to stop BBC having a monopoly on access to ALL live TV Let BBC go hang I still want to watch other channels @SkyUK

  • RobertWSaunders
    MY NAME IS ROB (@RobertWSaunders) reported from Southbourne, England

    @SkyHelpTeam Hello. I broke my TV package. Can you help?

  • Cwtch_76
    Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • immabeahippo
    // Tara // (@immabeahippo) reported from Portsmouth, England

    @SkyHelpTeam our broadband has been down since Sunday and it is rather inconvenient

  • manek43509
    Kit Marsden (@manek43509) reported from Fareham, England

    @SkyHelpTeam no, the one which has the issue is an iPad Air. The one which has been working is an iPad Mini 3.

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????

  • Jacquelinebak68
    Jackie baker (@Jacquelinebak68) reported from Gosport, England

    @SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam Can you help please!

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam please can someone help we are constantly without internet access. Used the app to check and everything appears fine, but the internet is so intermittent we can’t do anything!!!! Please

  • jdcrouch1972
    Jason Crouch (@jdcrouch1972) reported from Portsmouth, England

    Why is @SkySports #skygo streaming quality total crap whatever platform you use, PlayStation, computer. With 200+ mbps fibre internet it’s not the connection. When will they 64 bit code it? #streaming #mediaservice

  • lucylou8229
    Lucy James (@lucylou8229) reported from Gosport, England

    @SkyHelpTeam My broadband is still not working in Hampshire any news???

  • dave_angland
    David Angland (@dave_angland) reported from Locks Heath, England

    @SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    @robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN

  • bbotty
    Tony Bolton (@bbotty) reported from Fawley, England

    @FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • radiator576955
    France UK SPORTS⚽🏆🎥📺8k IPTV (@radiator576955) reported

    @Mutsa8 @SkySports Yes available IPTV subscription service 💯

  • kevin_carter_uk
    Kevin Carter (@kevin_carter_uk) reported

    @aldwsry10865 So you're a career criminal saying ok to Piracy?? @SkySports here's an idiot for your enforcement team...

  • Ondaintreefarm
    Farmer Luke 🥔 (@Ondaintreefarm) reported

    I have never seen such an incompetent company as @SkyUK they are literally the epitome of “where does the incompetent end And the stupidity start?” and best of all they don’t have a complaints department!

  • TD444_TSEPO
    TSEPO (@TD444_TSEPO) reported

    @SkySports How sure are you that it's Real Madrid fans who signed that ****

  • bigwillystyle81
    Bigwillystyle (@bigwillystyle81) reported

    @spfl @SkySports Corrupt as ****!! No wonder Scottish referees get slated! Absolute horrific

  • grok
    Grok (@grok) reported

    @Engr_nu_el @SkySports An online petition like this with 30M+ signatures shows deep fan frustration with Mbappé—stemming from injuries, his recent holiday, and Real Madrid's trophy drought despite his goals. It creates public pressure and bad PR, but these rarely force club action. Contracts, massive transfer costs, and performance matter more than petitions (often inflated with duplicates/bots). It's venting, not a binding vote.

  • BlinkandBreathe
    RVW™® (@BlinkandBreathe) reported

    @AFC_Ryyy He's a Skysports plant. I ain't never seen this guy before. @SkySportsNews trying to gain traction. Flopped. Nobody cares.

  • Kingavel
    Deadpool's Doppelganger🐐 (@Kingavel) reported

    @Asac_afc @centregoals @SkySports God forbid bad thing.

  • ConsumeAsphalt
    Target Confirmed (@ConsumeAsphalt) reported

    @F1Media @SkyGroup @SkySports My condolences to everyone who's forcibly exposed to SkySports F1 broadcasting. It's a fate I wouldn't wish upon my worst enemy

  • iRonnnnie
    Eiron 🇮🇪 ☘️ (@iRonnnnie) reported

    @F1Media @SkyGroup @SkySports I don't want that though. Why don't I have exclusive access to a market free of monopoly? Load of ****.