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Sky outages and service status in St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around St. Helens, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 11, 11:14 PM GMT+1.
  • 29% Internet (29%)
  • 29% TV (29%)
  • 21% Total Blackout (21%)
  • 14% Wi-fi (14%)
  • 7% Phone (7%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Gosport, Havant, Portsmouth, Cosham, Cowes, Fareham, and Sandown.

CityProblem TypeReport Time
Gosport Total Blackout 2 days ago
Havant TV 2 days ago
Portsmouth TV 4 days ago
Portsmouth Internet 6 days ago
Cosham Internet 8 days ago
Portsmouth Internet 10 days ago

Nearby cities with recent reports

Portsmouth

2 recent signals

4 days ago
Gosport

1 recent signals

2 days ago
Havant

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    Latest ******* company to incur my wrath today is Sky. @SkyHelpTeam Broadband has failed three times today. Beginning to wish I’d stayed with BT. Tell you what, shall I fail to pay you a few times?

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Morning - Another outage in Hampshire?!?

  • GratiaetIacomus
    Derek Hills (@GratiaetIacomus) reported from East Wittering, England

    Will someone please put all of the 24 series back on demand in the UK to support with staying at home! @PrimeVideo @SkyUK

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?

  • dave_angland
    David Angland (@dave_angland) reported from Locks Heath, England

    @SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.

  • jacko_cfc
    Carl Jackson (@jacko_cfc) reported from Portsmouth, England

    Why ******** SkySports keep asking people like Keane their thoughts on Ronaldo because he can do no wrong!!! Now he's saying the current Man Utd manager was wrong asking him to come on as a sub for the last few minutes midweek....... HE'S THE ******* MANAGER!!!

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam yet another broadband issue in my area of Gosport. Says theres no outage but I ain't even got broadband coming into my house. Getting beyond silly now. Sort this out, myself and others are paying for a service that seems very sodding tempremantal. This ain't fair.

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    @SkyHelpTeam No. It shows normal service. Each outage is about 20 minutes.

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • VocalistRKeith
    Russell Keith (@VocalistRKeith) reported from Havant, England

    What doesn't help fight #racism is when @GNev2 makes a great point but @SkySports directors have to say in the hosts ear 'allegedly' 'these are not the thoughts of skysports' all stand together or it's just empty words. #nevforpriminister #SundayThoughts #PremierLeague

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????

  • kgrbison
    Keven Gevaux-Ross (@kgrbison) reported from Gosport, England

    @SkyHelpTeam @borg091 Comes out and surprise surprise he cant fix it as its a external problem and he books a call with a outreach fibre specialist he turns up today to say that he cant fix it as its in the junction box so he has now booked a call for that to be done apparently contd

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    Fairly relentless @SkyHelpTeam problems this evening. Lengthy internet outages all of a sudden this evening. I pay huge amounts of money every month for this kind of **** not to happen tbh.

  • bertiemiz
    #JFT96 (@bertiemiz) reported from Havant, England

    @SkySports He's full of shit.....Fury mugged him off, and he will do again....

  • manek43509
    Kit Marsden (@manek43509) reported from Fareham, England

    @SkyHelpTeam no, the one which has the issue is an iPad Air. The one which has been working is an iPad Mini 3.

  • Cwtch_76
    Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.

  • james24oc
    James O'Connell☘️ (@james24oc) reported from Portsmouth, England

    @SkySports So your Bellator 222 coverage cuts to Aussie rugby before the main card result comes through - wtf

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam please can someone help we are constantly without internet access. Used the app to check and everything appears fine, but the internet is so intermittent we can’t do anything!!!! Please

  • Trevormartin58
    Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySportsPL @SkySports No origi got touched on his left calf went down like a ton of bricks clutching his right leg

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Christo50515751
    Boing The Noise 𓅪 (@Christo50515751) reported

    @MichelleBeckett @SkyUK @VodafoneUK Very similar experience when my father in law passed in 2022, they actually sent him a £12 bill which I let them chase so it cost them waaaay more… absolute arseholes I’ll never use them again

  • orpean6771
    AUDREY ORPEAN HOSSAIN (@orpean6771) reported

    @Travis_fickle @Mcp19010 @SkySports Then why curse at people without knowing the context? *******.

  • KusariNinja
    KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

  • PLZ1924
    LaPoI (@PLZ1924) reported

    @MichelleBeckett @SkyUK @VodafoneUK Friend of mine had the same with the heartless *****. She went and made a CEO Complaint direct to their email address and had an apology and resolution rather quickly after. Sure if you google you can find an email address. Good luck ans sorry for your loss xx

  • K6HolteEnd
    RedditchVilla (@K6HolteEnd) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virginmedia were horrible to us. My mother had a stroke and had severe dementia. we tried to cancel her broadband and just keep the tv as she couldn't use a computer any more. They kept asking to speak to her and got angry when she couldn't remember her password. Utter scum.

  • Firkke
    Mr M (@Firkke) reported

    @B_JMills @F_Edits @SkySports The only one looking stupid is you. You obviously a troll with no clue. All can see it changed direction, unless you’re blind. Go to Specsavers. Same thing happened on Brazil penalty, and FIFA had to apologize later.

  • kerstingfamily
    Cornish Bantam - Support Ukraine & Her People! (@kerstingfamily) reported

    @MichelleBeckett @SkyUK @VodafoneUK There are lots of bad stories about Vodafone on here, just been fined millions for bad service. There's some advice about how to get your way, I can't remember if it was Martyn Lewis or not. Ask AI...

  • HelenWe16937034
    linnet 💙 (@HelenWe16937034) reported

    @MichelleBeckett @SkyUK @VodafoneUK We had the very same with Virgin too wen my dad died, awful service, swore then never will we do business with them 😡

  • RossUKRFC
    Ross (@RossUKRFC) reported

    Hey @SkyHelpTeam why are you asking me for a pin to watch a football match I'd been watching for 114 mins? Had to reset it because you never ask for a pin....

  • AnayaKh79843612
    Anaya Khan (@AnayaKh79843612) reported

    @MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.