Sky Outage Report in St. Helens, Isle of Wight, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Sandown, Portsmouth, Waterlooville, Fareham, Gosport, Havant, Cosham, Cowes, East Cowes and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Sandown |
TV | |
| Portsmouth |
Internet | |
| Waterlooville |
TV | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam i hate having to tweet here on a regular basis but it is a joke that i can't even use my internet properly because getting lower the 5gb download speeds and like 3gb upload speeds. It improves one week but next back to shit! #skybroadband
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam don't tell me go to your website to test the internet because done that and still doesn't work, I'm paying for fibre but receiving blower the 2gb upload speed and 1gb download speed. Ive tweeted multiple times about issue in Portsmouth area
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam it's funny my 4g runs better than your poor internet service and all you say go to ur trash website do a test witch doesn't fix a thing. Paying for fibre but only get less than 10 up and down your a joke of an company!
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam your broadband services are utterly useless can't wait until this lockdown ends so i can get rid off you and switch too a more reliable provider. You're just using this lockdown as an excuse to not fix ur poor service
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Derek Hills
(@GratiaetIacomus) reported
from
East Wittering, England
Will someone please put all of the 24 series back on demand in the UK to support with staying at home! @PrimeVideo @SkyUK
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is anyone else still getting shit internet speed & download speed I'm in Portsmouth area. Ik this virus has stopped them working but even before this virus started their internet went to shit mouths ago over! #SkyQ #skytv #broadband #Portsmouth
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Kelly Blackmore-Lee
(@KelBlackmoreLee) reported
from
Hill Head, England
@SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!
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john pearce
(@johnnyboyp) reported
from
Locks Heath, England
@SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.
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Tony Bolton
(@bbotty) reported
from
Fawley, England
@FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.
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James Bowers [VS] [QUEN]
(@JamesBowers1983) reported
from
Newport, England
@SkyHelpTeam my internet is rubbish at the moment I’m on sky fibre max and I get max 40 and it keeps dropping out. why am I paying for service that keeps dropping out and unrealiable. It’s all plugged in how it should be I don’t know what else I can do
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Art68🔴⚪️
(@ArthurCogger) reported
from
Ryde, England
@happyhoppy66 @SkySports @SkyUK Why don't they just pause this service automatically for their loyal customers, complete joke come on Sky help us out 👍
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam your internet is such poor quality with low fiber speeds and download speeds. Ive had two engineers come out and still piss poor quality an if I'm lucky I'll just about getting over 10mb when should be getting close to 50mb. #Broadband
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#JFT96
(@bertiemiz) reported
from
Havant, England
@SkySports He's full of shit.....Fury mugged him off, and he will do again....
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Keiran O'Toole
(@keiranotooleUK) reported
from
Newport, England
@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@JayHayon66 @SkyHelpTeam Look up comcast reviews they brought sky since then the internet turned to utter shit
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Keven Gevaux-Ross
(@kgrbison) reported
from
Gosport, England
@SkyHelpTeam @borg091 Comes out and surprise surprise he cant fix it as its a external problem and he books a call with a outreach fibre specialist he turns up today to say that he cant fix it as its in the junction box so he has now booked a call for that to be done apparently contd
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@Bigbarry89 @SlickHammyHammy @SkyHelpTeam Mine has been pretty bad since comcast took over sky and ive had two engineers out an internet is still rubbish
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is there anyone else internet disconnect yesterday on it's own and since then my internet has gone to shit again with getting blow 5gb download speeds and same for upload. I'm in Portsmouth area #boardband #internet #skybroadband
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darren bessey
(@dbessey78) reported
from
Portsmouth, England
@SkyHelpTeam have to cancel as don’t know what’s going on with jobs so have to prioritise and sky is bottom of list but can’t get through surprise !!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ralphs M
(@RalphsM1) reported
@SkySports when will you rid us of the worst sports reporter on TV. Bianca Westwood is absolutely dreadful. You can't understand a word she utters and you cannot trust the report she doesn't understand the game Utter shambles
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Barry
(@wiretap07) reported
@SkyHelpTeam hey, are you aware of any issues with the TV From Sky app on the PS5? When trying to watch live TV or something on catch up, it will happily play for 10-30 secs then the yellow buffer circle comes up! Internet is fine, every other app works fine, just the Sky app
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Jo Lucy (she/her) 💙
(@Screeeeamer) reported
@SkyUK non conclusion after 87 minutes ( but last agent very good) waiting to get cancellation waiver sent in writing for a contract I never agreed to. Call back tomorrow to try again to arrange home move - this will be about 1/2 day work when completed
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sarah thompson
(@sjt1980) reported
@SkyHelpTeam I have a really week signal when trying to stream and this service is not working this afternoon is there any known issues
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موسى
(@musa_mylove) reported
Skysports commentators keep picking Hamilton like it's a prayer to God it might help him win. It won't. Only a better car will...which they don't have.
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Leo197
(@Leo19781561516) reported
@SkySports Just switched on sky and your one smith was on switched straight to bt am I missing something is there a law you have to have a one repotting on games cause she’s brutal bt best of bad bunch bring back Charlie Phil and Matt sky have to be down viewers cause the one’s now brutal…
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Jo Lucy (she/her) 💙
(@Screeeeamer) reported
New twist - apparently from 22/9 when I rang to book original appointment I’m now on a new 18 month contract which I NEVER agreed to @SkyUK - how can that happen?
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Hans
(@hansappz) reported
@SkyHelpTeam Just checked the forums. More people have posted about very similar experience. It's calm. Probably something the customer service doesn't know about but the higher ups surely know.
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seignotps
(@PsSeignot) reported
@SkyUK had an email for a movies deal, accepted it but it didn't go through apparently. Now being told I shouldn't have had the email after an afternoon trying to sort it. All they were interested in was trying to sell me different and more expensive packages. Dreadful service
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SkoobyDu
(@SkoobyDu) reported
@SkyHelpTeam Before signing in, the error occurs during sign in