Sky Outage Report in St. Helens, Isle of Wight, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Portsmouth, Gosport, Cowes, Havant, Fareham, East Cowes, Waterlooville, Newport, Sandown and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Gosport |
Phone | |
| Cowes |
Phone | |
| Portsmouth |
Internet | |
| Gosport |
Internet | |
| Havant |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Scott Butcher 🇬🇧
(@darmadbut) reported
from
Locks Heath, England
@SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....
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JackLeo🤠
(@jack_davison18) reported
from
Ryde, England
Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam
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Jigglypuff is trying not to spend money 💳
(@barontedbear) reported
from
Havant, England
@RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam It says there is an outage in my area
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?
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Lucy James
(@lucylou8229) reported
from
Gosport, England
@SkyHelpTeam My broadband is still not working in Hampshire any news???
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...
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DJ Charlee Bangs
(@CharleeBangs) reported
from
Portsmouth, England
@bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now
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MY NAME IS ROB
(@RobertWSaunders) reported
from
Southbourne, England
@SkyHelpTeam Hello. I broke my TV package. Can you help?
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Jess 💙
(@rothmans1971) reported
from
Gosport, England
@bruceallmight16 @SkySports No, UK female players have never asked for equal pay.
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Morning - Another outage in Hampshire?!?
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Luke Channer
(@lukechanner) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Duval
(@Duvallina) reported
@SkyHelpTeam nearly 18 hours without internet- an outage apparently. Sutton Coldfield area. Pls can you advise on any updates or when it will be restored? 😑
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RobReynolds
(@kcchief81) reported
@SkyHelpTeam Hi, my 94 year old Nanna’s phone line isn’t working. Every time I go on to your website it asks if her broadband is working, she hasn’t got a modem, help ASAP please
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Abi Kaye
(@_AbiKaye) reported
@SkyHelpTeam Not very helpful! I've had no communication from anyone, sat waiting all day and still issue not resolved. I'd expect @OpenreachHelp to at least have some communication if they're running behind.
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MUFC RAP
(@BaneyFootball) reported
@SkySports 5 goals in 7 starts off the bench he slowed the game down
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Jen
(@jennistoni) reported
@SkyHelpTeam Openreach engineer booked for today to fix WiFi, has not arrived. Tried to call sky to find out but keeps sending me a text! Have not had WiFi since 9th. Someone needs to sort this today or I will go to the press and Leave Sky. Shocking service
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Chad
(@koolboy1993) reported
@SkySports Let's see him come to the championship and try to help rotherham avoid relegation
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Ollie Elliott
(@Olliemagic85) reported
@SkyHelpTeam hi I’m trying to contact customer services on the phone about my bill and subscription but every time I finally get past the poor computerised voice Mail it just says sky customer service is close for training how can I speak to someone about possibly cancellation
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Lawrence Greenway
(@L_Greenway) reported
@SkyHelpTeam Broadband engineer came and set up inside the property on the morning of the 19th. The TV engineer wouldn’t enter in the afternoon. I have a communal system but there was a power issue so he needed to come in, am I able to assist them with this to try and speed the process?
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Claire
(@orangatanga73) reported
@SkyHelpTeam This is the most unhelpful reply ever - the internet was down so could not do any of this and on down detector it was a major issue for lots of people not just me!!! How can you use internet based tools when you do not have the internet!!! Incredulous reply
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🧐
(@Ebadul7) reported
@SkyHelpTeam Well I am trying to, I can’t just spend all day trying and being disconnected... terrible service if I’m honest