Sky

Sky Outage Report in St. Helens, Isle of Wight, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in St. Helens, Isle of Wight, England 01/22/2026 12:10

January 22: Problems at Sky

Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St. Helens, Isle of Wight, England

The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Sandown, Gosport, Havant, Cosham, Cowes, Waterlooville, East Cowes, Newport and Emsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • mncwayne Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????

  • barontedbear Jigglypuff is trying not to spend money 💳 (@barontedbear) reported from Havant, England

    @RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous

  • XBAZAER BARRY (@XBAZAER) reported from Waterlooville, England

    @SkyHelpTeam is there anyone in the Portsmouth area Internet dropping with mad pocket loss. Ive reset the box a few times still doesn't fix it please like/rt if you're having the same problem

  • mncwayne Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?

  • FGIBBINS Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.

  • Trevormartin58 Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv

  • ConorDePaul Conor-Paul Bailey (@ConorDePaul) reported from Portsmouth, England

    @SkySports @poateyboy awful tackle that. Straight red all day long

  • FGIBBINS Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Morning - Another outage in Hampshire?!?

  • rothmans1971 Jess 💙 (@rothmans1971) reported from Gosport, England

    @bruceallmight16 @SkySports No, UK female players have never asked for equal pay.

  • RobertWSaunders MY NAME IS ROB (@RobertWSaunders) reported from Southbourne, England

    @SkyHelpTeam Hello. I broke my TV package. Can you help?

  • XBAZAER BARRY (@XBAZAER) reported from Waterlooville, England

    @SkyHelpTeam I'm having Internet connection problems again in Portsmouth area started at 6pm today an hasn't improved

  • CharleeBangs DJ Charlee Bangs (@CharleeBangs) reported from Portsmouth, England

    @bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now

  • mncwayne Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????

  • lucylou8229 Lucy James (@lucylou8229) reported from Gosport, England

    @SkyHelpTeam My broadband is still not working in Hampshire any news???

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    @robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN

  • lukechanner Luke Channer (@lukechanner) reported from Portsmouth, England

    @SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/

  • FGIBBINS Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mrmeech1981 Mike Meecham (@mrmeech1981) reported

    @SkyHelpTeam I've never had 3Mb in every room

  • Nolanhattrick Graham Robinson (@Nolanhattrick) reported

    @GNev2 @Carra23 @SkySports Laugh? I thought I’d never start.

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported

    @SkyHelpTeam Hi sky - an engineer was supposed to be out today to fix a line fault however there are still problems when we run the broadband test. It’s now been 5 working days (longer since it was last Friday) since we raised the fault so when will you sort this?

  • Veyseylaaa Bow (@Veyseylaaa) reported

    @GNev2 @Carra23 @SkySports Ten hag needs players he wants. We need too support the manager cause he's been dealt a bad hand so far by the club. He's a great manager. Results have poor but I put that on the players. There mentality is weak

  • bigpaul1953 paul andjelkovic (@bigpaul1953) reported

    @wayno_103 @SkySports Awful player & even poorer pundit..He belittle’s himself every time he open’s his mouth

  • Luckysammyg Sam Goodwin (@Luckysammyg) reported

    @SkyHelpTeam This is the case all day every day, the devices are connected but not using wifi, but it’s only now there is a problem. There is a problem somewhere that drops the connection, I know this because it happened before and you fixed it and stopped it from happening.

  • sebanky Sophie Bancroft (@sebanky) reported

    @OpenreachHelp I am without broadband for 3 weeks due to a repair thats needed and Openreach keep pushing the date back for the work to be completed! @SkyHelpTeam are giving me appalling customer service and not updating me, I only get updates when I ring! What is going on?!

  • lian_neh LianNeh (@lian_neh) reported

    @SkyHelpTeam The line test comes up fine, it’s the connection between the router and my devices. Right now Glass is showing as no network connection and this is happening all the time. Same when doing work calls at home, just loses connectivity

  • Glennhjsal GlennJGS (@Glennhjsal) reported

    @NatRfc @SkySports Don't think it was about rivalry. Think it was about respect as a whole. That someone of that caliber could be so disrespectful. If Keane or Neville had said it he wouldn't of had a problem because they were mentality monsters

  • HenryKato8 Henry Kato (@HenryKato8) reported

    @SkySportsPL Your analysis is so shallow. Again the British media as always blaming Martinez and protecting Maguire. @SkySports @SkySportsPL you are so disappointing. You blame all foreign players but want United to sign players. Stupid