Sky Outage Report in St. Helens, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Portsmouth, Waterlooville, Gosport, Fareham, Havant and Ryde.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Waterlooville |
Internet | |
| Gosport |
Internet | |
| Portsmouth |
||
| Fareham |
Internet | |
| Havant |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam It says there is an outage in my area
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Tony Brooks
(@spudburd) reported
from
Portsmouth, England
@SkyHelpTeam is there a broadband issue again in the PO area again (
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Ashley Mason
(@masonicus) reported
from
Portsmouth, England
@SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?
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Lee Roberts
(@Lee_R1989) reported
from
Fawley, England
@SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks
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Christopher Reed
(@Reedy88LFC) reported
from
Bembridge, England
@SkySports Absolute shambles @SolheimCupUSA That ball is never “overhanging” therefore you don’t have to wait the full 10 seconds to pick the ball up!!! 😬
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Ben Man
(@BenGMan1988) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.
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Rebecca Findlay
(@RebeccaFindlay1) reported
from
Portsmouth, England
@SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!
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ⓅⓁ✌️🤓✌️
(@twitbypat) reported
from
Portsmouth, England
@SkyHelpTeam sky is down. Portsmouth
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.
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Jigglypuff's waiting on Christmas 🎄
(@barontedbear) reported
from
Havant, England
@SkyHelpTeam so 6 calls in 2 days to my home number that no one has but you and they say they are from the 'technical team' and I apparently have issues with my broadband. How on earth does anyone get this number as assume it's not you calling from India!!
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JackLeo🤠
(@jack_davison18) reported
from
Ryde, England
Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@Andy55426028 @BecksGreeny @SkySports It's abolishing the distinction and making women play in the men's game that would be stupid.
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@sonnyathwal1 @BecksGreeny @SkySports Nothing is shoved down anyone's throat. Everyone has the choice whether or not to watch.
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown
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Emma Louise
(@moofisher) reported
from
Portsmouth, England
@SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Red-Kanchelskis
(@RedKanchelskis) reported
@F2021Tee @SkySportsNews @SkySports Look pretty stupid now don’t you big mouth!
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JC
(@Blooz_Jay) reported
@FilesToe @SkySports stupid ******* gimp
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Jennie Louise Walmsley
(@JennieLWalmsley) reported
@SkyHelpTeam Just returned from a week away and our Sky Q box wasn’t turning on, forced an update and now it is really slow changing channel, recording pictures won’t download, recordings since Wednesday say software issue.
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Philip Crosson
(@philipcrosson) reported
@SkyUK Great service from Sky - thanks. Q Box broke but replaced with no fuss within 24 hours. Fantastic service from everyone involved; even told couriers name in advance 👍
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CollosusRambo
(@CollosusRambo) reported
@SkyHelpTeam Well I’ve entered many not got any joy there’s so many things that could be done to reward customers better. You gave every customer a film on sky one but what did the people who have movies get?
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ajk
(@Fishing51599291) reported
@utdrobbo Skysports are making out that city never wanted to sign him
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RJ
(@WS11theguru) reported
Had @SkySports @SkySportsNews on pause. Fast forwarding through is so more enjoyable. Seeing same pictures of a plane at Turin airport 6 times in 15 mins sums up how poor the coverage is nowadays .
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Anthony Bealing
(@anthony_bealing) reported
@SkyHelpTeam are there any major outages in the SO50 area? Our internet is down and we are critical workers!!
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Scott Carnall
(@scottiec21) reported
@SteelTaylord @SkyUK What was there solution? I’ve got too many devices connected so had to remove all smart home devices off the network and split the 2.4ghz and 5ghz bands. Helped a little and at least we can stream stuff in full HD (not 4K) now but they need to improve the infrastructure
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Matt
(@MattBailey27) reported
@SkyHelpTeam Not sure why I should have to chase this! Pretty poor experience so far. I've been on hold to sky customer services longer than my Internet has worked in 7 days. #joke #broadband #customerservice