Sky Outage Report in St. Helens, Isle of Wight, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: East Cowes, Havant, Waterlooville, Fareham, Portsmouth, Newport, Gosport, Sandown, Cosham and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 East Cowes |
Internet | |
| Havant |
Internet | |
| Waterlooville |
Internet | |
| Fareham |
TV | |
| Portsmouth |
TV | |
| Newport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Derek Hills
(@GratiaetIacomus) reported
from
East Wittering, England
Will someone please put all of the 24 series back on demand in the UK to support with staying at home! @PrimeVideo @SkyUK
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#JFT96
(@bertiemiz) reported
from
Havant, England
@SkySports He's full of shit.....Fury mugged him off, and he will do again....
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam don't tell me go to your website to test the internet because done that and still doesn't work, I'm paying for fibre but receiving blower the 2gb upload speed and 1gb download speed. Ive tweeted multiple times about issue in Portsmouth area
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is there anyone else internet disconnect yesterday on it's own and since then my internet has gone to shit again with getting blow 5gb download speeds and same for upload. I'm in Portsmouth area #boardband #internet #skybroadband
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam it's funny my 4g runs better than your poor internet service and all you say go to ur trash website do a test witch doesn't fix a thing. Paying for fibre but only get less than 10 up and down your a joke of an company!
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is anyone else still getting shit internet speed & download speed I'm in Portsmouth area. Ik this virus has stopped them working but even before this virus started their internet went to shit mouths ago over! #SkyQ #skytv #broadband #Portsmouth
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam your broadband services are utterly useless can't wait until this lockdown ends so i can get rid off you and switch too a more reliable provider. You're just using this lockdown as an excuse to not fix ur poor service
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Keiran O'Toole
(@keiranotooleUK) reported
from
Newport, England
@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.
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Art68🔴⚪️
(@ArthurCogger) reported
from
Ryde, England
@happyhoppy66 @SkySports @SkyUK Why don't they just pause this service automatically for their loyal customers, complete joke come on Sky help us out 👍
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@Bigbarry89 @SlickHammyHammy @SkyHelpTeam Mine has been pretty bad since comcast took over sky and ive had two engineers out an internet is still rubbish
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam They don't fix anything as tried loads of times just sick of poor internet services when ik i can get better somewhere else
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam i hate having to tweet here on a regular basis but it is a joke that i can't even use my internet properly because getting lower the 5gb download speeds and like 3gb upload speeds. It improves one week but next back to shit! #skybroadband
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Kelly Blackmore-Lee
(@KelBlackmoreLee) reported
from
Hill Head, England
@SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!
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john pearce
(@johnnyboyp) reported
from
Locks Heath, England
@SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@JayHayon66 @SkyHelpTeam Look up comcast reviews they brought sky since then the internet turned to utter shit
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Jackie baker
(@Jacquelinebak68) reported
from
Gosport, England
@SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help
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James Bowers [VS] [QUEN]
(@JamesBowers1983) reported
from
Newport, England
@SkyHelpTeam my internet is rubbish at the moment I’m on sky fibre max and I get max 40 and it keeps dropping out. why am I paying for service that keeps dropping out and unrealiable. It’s all plugged in how it should be I don’t know what else I can do
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Tony Bolton
(@bbotty) reported
from
Fawley, England
@FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam your internet is such poor quality with low fiber speeds and download speeds. Ive had two engineers come out and still piss poor quality an if I'm lucky I'll just about getting over 10mb when should be getting close to 50mb. #Broadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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claudia de leonardis
(@stellinaclau91) reported
Hei @SkyHelpTeam!activated my SIM with you 4 days ago.Have been using WI-FI only since have not left the house! and still managed to use 6GB of my 12GB allowance?Barely used 4GB in a month when I was with O2!can see on forums it’s a common issue, Can you explain/advice? Not happy
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Penny Holzmann
(@PennyHz) reported
@SkyHelpTeam @DLNeale Hi Nathan, that page gives no information except to say there's a problem - from 13:45 yesterday. It's very frustrating!
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James Davis
(@JamesEMDavis) reported
@SkyHelpTeam @DLNeale Help from “Sky Help Team” has been non existent.
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AM 🤫
(@AdielMannion21) reported
@SkyHelpTeam you seem to have a very angry employee, that clearly hates his job, replying to everyone’s problems. He’s had to make a fake account though, because you’d probably sack him if you knew who it was. @8gzd8k76nM
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Sarg
(@Sarg1974) reported
Dear @SkyHelpTeam I messaged 14 hours ago due to a broadband outage but haven't had any form of acknowledgment. As a long standing customer, i would be grateful for the courtesy of an update when possible. Thank you
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Dan Neale
(@DLNeale) reported
@SkyHelpTeam Thanks the response. That service update is why I am chasing for more info, as it is very broad and gives us no sense of what the issue is, or why it might take “a couple of days” to address.
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bawbag20
(@bawbag201) reported
@number1wanderer @SkySports Pieces of **** don’t burn
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Tom Jennings 🇺🇦
(@tomjennings) reported
Something weird definitely going on with @SkyHelpTeam broadband. Multiple evidence of network failure across our area and beyond, seems pretty dramatic, and yet no media coverage, customer service sending out the same standard messages, no official updates from Sky itself. Weird.
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Paul
(@8gzd8k76nM) reported
@mjbates7 @SkyHelpTeam @tomjennings Saying down since Wednesday lunchtime as if that isn’t just yesterday? Grow up and wait patiently like a good little boy
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Paul
(@8gzd8k76nM) reported
@PennyHz @SkyHelpTeam @DLNeale Has it crossed your tiny mind that thats all the information available? Or would you rather something be just made up? If so here is the latest update - An escaped Rhino has run into the exchange box caused damage, it is estimated to be resolved at 11:67am today