Sky Outage Report in St. Helens, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Gosport, Portsmouth, Emsworth, Waterlooville, Cosham, Havant, Ryde, Fareham, Sandown and Ventnor.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
TV | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Emsworth |
TV | |
| Waterlooville |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????
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Jigglypuff is trying not to spend money 💳
(@barontedbear) reported
from
Havant, England
@RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Morning - Another outage in Hampshire?!?
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...
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MY NAME IS ROB
(@RobertWSaunders) reported
from
Southbourne, England
@SkyHelpTeam Hello. I broke my TV package. Can you help?
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
@robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!
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Lucy James
(@lucylou8229) reported
from
Gosport, England
@SkyHelpTeam My broadband is still not working in Hampshire any news???
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DJ Charlee Bangs
(@CharleeBangs) reported
from
Portsmouth, England
@bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.
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Jess 💙
(@rothmans1971) reported
from
Gosport, England
@bruceallmight16 @SkySports No, UK female players have never asked for equal pay.
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Luke Channer
(@lukechanner) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is there anyone in the Portsmouth area Internet dropping with mad pocket loss. Ive reset the box a few times still doesn't fix it please like/rt if you're having the same problem
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!
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Trevor Martin
(@Trevormartin58) reported
from
Locks Heath, England
@SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🔰Andy Danbury
(@AndyD_Ninja) reported
@SkyUK #skyglass? Qs. 1. Who manufactures the TVs for Sky? 2. If you cancel sky, this then renders the TV useless? 3. No option to view any other service? eg freeview 4. No alternative if BBand dies? 5. No such thing as "live" TV as everything is delayed? Not enough info given on this.
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Josh Stewart
(@JStewart_15) reported
@SkyHelpTeam Yes but how long are they gonna get do they get a week days hours there must be a window I’m guessing be sold out before it even goes down a level
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Sam Elliott
(@SamElliott82) reported
@SkyUK @SkyHelpTeam can someone help me, I have been trying to watch Magic ( channel 357) for a few weeks now, but I get The Box (channel 355) instead, I also get The Box on the correct channel.
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JojoDinkley 🏴🇪🇺
(@jojodinkley) reported
@SkyHelpTeam Hi, I pre-registered for Sky Glass, only to find out I need to wait- I'm not a Diamond or Platinum customer. The chat on here is the wait will be 6 months for the rest of us. My contract is up & I'm not willing to wait that long. Any idea when it will be available?
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Big ******
(@butfish1985) reported
@SkySports Funny how he never mentioned it when they were skint
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Tim Curtis
(@wistownomad) reported
@clayblack75 When I heard the commentary, I did actually think of tweeting @SkySports to suggest that Martin Tyler may need to seek some counselling as he sounded so down in the dumps, they are a complete embarrassment at times
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Christian lucas
(@chris_luc_04) reported
@martindalton5 @SkySports Bit of both wolves never stopped even when 2-0 down but villa stopped when winning 2-0
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Cam
(@CamBoSlice198) reported
@SkySports Oh come on! Joyce is so ****, he defence is his chin and he he fights like a robot that is in desperate need of some wd40! A win over dubois isn't impressive, dubois is pretty much a ironing board with arms, doesn't move his head at all
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Tottenham Hotspur
(@1882_Tottenham) reported
@SkySportsPL Genuine question, why is Tyler devastated and sounds so disappointed by what is a great goal?? Either bias or poor commentary - interested in @SkySports view?
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Jane hall
(@Janehal63521367) reported
@SkyUK I'm clearing a flat and would like to return router for recycling.... Can't find any info on your website can you please help?