Sky Outage Report in St. Helens, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Sandown, Gosport, Havant, Cosham, Cowes, Waterlooville, East Cowes, Newport and Emsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@sonnyathwal1 @BecksGreeny @SkySports Nothing is shoved down anyone's throat. Everyone has the choice whether or not to watch.
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Jigglypuff's waiting on Christmas 🎄
(@barontedbear) reported
from
Havant, England
@SkyHelpTeam so 6 calls in 2 days to my home number that no one has but you and they say they are from the 'technical team' and I apparently have issues with my broadband. How on earth does anyone get this number as assume it's not you calling from India!!
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.
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ⓅⓁ✌️🤓✌️
(@twitbypat) reported
from
Portsmouth, England
@SkyHelpTeam sky is down. Portsmouth
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Rebecca Findlay
(@RebeccaFindlay1) reported
from
Portsmouth, England
@SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
Fairly relentless @SkyHelpTeam problems this evening. Lengthy internet outages all of a sudden this evening. I pay huge amounts of money every month for this kind of **** not to happen tbh.
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Ben Man
(@BenGMan1988) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown
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Lee Roberts
(@Lee_R1989) reported
from
Fawley, England
@SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.
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Emma Louise
(@moofisher) reported
from
Portsmouth, England
@SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband
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JackLeo🤠
(@jack_davison18) reported
from
Ryde, England
Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@Andy55426028 @BecksGreeny @SkySports It's abolishing the distinction and making women play in the men's game that would be stupid.
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam It says there is an outage in my area
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Christopher Reed
(@Reedy88LFC) reported
from
Bembridge, England
@SkySports Absolute shambles @SolheimCupUSA That ball is never “overhanging” therefore you don’t have to wait the full 10 seconds to pick the ball up!!! 😬
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Ashley Mason
(@masonicus) reported
from
Portsmouth, England
@SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?
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Tony Brooks
(@spudburd) reported
from
Portsmouth, England
@SkyHelpTeam is there a broadband issue again in the PO area again (
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Junior Hammy
(@SlickHammyJR) reported
@SkyHelpTeam Hi I am having problems with my internet connection the internet is not working and the power light is solid green and wireless solid green but the internet has no light on the Sky Q Hub and this is the replacement hub I received today.
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Nick
(@Nickbrown201) reported
@SkyHelpTeam hi, how can I get replacement micro filters? My broadband keeps cutting out when I get a call. Broadband line is fine, can’t work out how to fit it on website. Personal customer.
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Manas Singh
(@manas_sarthak) reported
@PrashantMUFC Star sports with the worst ads and pundits in the game.... Would love if they streamed SkySports Pundits instead.
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Joe Travers
(@godanicusmusic) reported
@Alfred_ham3 @SkySports @liam_garret21 Thank you my friend. I was just sitting here thinking the same thing.... ill never find a legit bitcoin trader, and to console myself, clicked on an article about Schumacher. What's the chances. God must be looking down on me.
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James Lewis
(@UKPhilaUnite) reported
@SkyUK how the hell do you get through to someone? Phone line doesn't work, no live chat. Sky TV hasn't worked for about 6 months and now broadband has decided to shut up shop. Your customer service is ridiculous. Getting through to an actual person takes about an hour.
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Mark Woolford
(@TheWolf0572) reported
@LaraJBotha @SkyHelpTeam Yes for me too. Fortunately I could use hotspot from my phone so carried on. It is frustrating though, especially the lack of update. The fact it is out across the country suggests a larger issue!
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gradebr
(@GradeBR_) reported
@SkyHelpTeam Nope iv rang 2ce about it and im ringing now so u can test the line whilst it’s raining I had sky at my old house over the road like 5 doors down and never once did this so there’s a problem with the line to this house
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Junior Hammy
(@SlickHammyJR) reported
@SkyHelpTeam I already set it up this morning and it only worked for a few hours but same issue as old hub internet light is blank.
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pkm media
(@pkmartin86) reported
@SkySports Absolute ****. From "winning CL in 3 years" to process to this....**** off out of my club and bring that clown Edu with you...whilst you're at it, take the fans that still back this bullshit along too...sick of it. Sick of XG, XA XA **** yourself...made up stats. Made up plan.
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Emma Demetriades
(@EmmaDemetriades) reported
@SkyHelpTeam Yes I’ve done that 10 times today - it says there’s a problem with my hub, then I click through (without even doing anything to the hub anymore as it makes no difference) and at the end it checks it again and says it’s fine???