Sky outages and service status in St. Helens, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 7 outage signals in the last 24 hours around St. Helens, including 7 direct reports.
- The most common problems reported in this area mention TV, Phone, and Internet.
- The most recent signal from this area was received Aug 13, 9:56 PM GMT+1.
- TV (56%)
- Phone (22%)
- Internet (17%)
- Wi-fi (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near St. Helens, England
The most recent Sky outage reports came from the following cities: Portsmouth, Ventnor, Gosport, Newport, Havant, East Cowes, Fareham, Cosham, and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Phone | 21 hours ago |
|
Ventnor
|
TV | 21 hours ago |
|
Gosport
|
Phone | 21 hours ago |
|
Newport
|
Internet | 21 hours ago |
|
Portsmouth
|
TV | 21 hours ago |
|
Portsmouth
|
Internet | 22 hours ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Robert Pearson (@TheMailmanUk) reported from Emsworth, England@SkyHelpTeam has Sky Broadband gone down in Hampshire?
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Alan Henning (@Alan_Henning) reported from St. Helens, England@SkyUK I really fail to see why I should have to fork out £50 for HDR content, I give Sky the best part of £90 a month, I like the content I get, but, just because I was an earlier adopter of the Sky 2TB Box, I fail to see every I & others should suffer?
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Joe (@joe_westminster) reported from Portsmouth, England@SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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James O'Connell☘️ (@james24oc) reported from Portsmouth, England@SkySports So your Bellator 222 coverage cuts to Aussie rugby before the main card result comes through - wtf
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Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England@SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown
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DJ Charlee Bangs (@CharleeBangs) reported from Portsmouth, England@bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now
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Jess 💙 (@eiffel_71) reported from Gosport, England@Andy55426028 @BecksGreeny @SkySports It's abolishing the distinction and making women play in the men's game that would be stupid.
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Jess 🐧 (@jess_kenward94) reported from Portsmouth, England@SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!
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Jason Crouch (@jdcrouch1972) reported from Portsmouth, EnglandWhy is @SkySports #skygo streaming quality total crap whatever platform you use, PlayStation, computer. With 200+ mbps fibre internet it’s not the connection. When will they 64 bit code it? #streaming #mediaservice
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Luke Channer (@lukechanner) reported from Portsmouth, England@SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/
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Matt Harris (@MattHarris84) reported from Gosport, EnglandJoke 🤬🤬🤬 @SkySports would never have this issue #wastemen
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Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England@SkyHelpTeam It says there is an outage in my area
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Wayne Butcher (@mncwayne) reported from Havant, England@SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????
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brendan whelan (@sunnyboy12345) reported from Portsmouth, EnglandGary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.
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mark bradbury (@markbradbury72) reported from Portsmouth, EnglandThank **** the window is now shut, worst one yet for made up stories 🙈 #coys #spurs #skysports
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Sam Macdonald (@mackeydee88) reported from Locks Heath, England@SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now
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Ashley Mason (@masonicus) reported from Portsmouth, England@SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?
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Russ Clark (@Russ_Clark9) reported from South Hayling, England@SkyUK hi guys, having major issues with our TV and broadband, keep having guys come over to have a look but it doesn’t seem to last please advise!
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darren bessey (@dbessey78) reported from Portsmouth, England@SkyHelpTeam have to cancel as don’t know what’s going on with jobs so have to prioritise and sky is bottom of list but can’t get through surprise !!!
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Dave Swateridge (@DaveSwateridge) reported from Gosport, England@SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ketua gacor17 (@ketuagacor17) reported@BlaugranaLens1 @SkySports We’re waiting for the "here we go" from Fabrizio Romano, not from you guys—because Fabrizio is proven and never misses.
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RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported@SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.
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Steven 🏴 (@seernevets) reported@cxdi55 @skytv @SkyHelpTeam Exactly the same as me but also with their TV service. Quoted me a price, then couldn’t actually honour it. Spent a week or so ringing to try and get the deal to be told no. Left and never looked back. TV services are overpriced. Their broadband felt throttled all the time. Leave
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Jack Cooper (@JackCooper91) reported@RHarrisonMedia @SkyHelpTeam Sorry for not helping but we have the same problem as well. We live in the Herts area.
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Joe (@plumbeing) reported@cxdi55 @skytv @SkyHelpTeam I had the same issue for years was stuck on an old package that they didn’t offer anymore and the price would get increased every year it got to like £50 a month for just a 20mb line. They recently upgraded the internet in my block and now I pay less for much faster speeds
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Joe Crombie 🇬🇧🏴 (@JoeCrombie3) reported@cxdi55 @skytv @SkyHelpTeam Tell them you are cancelling your gay- then Get your partner to apply for the broadband as a new customer to get the deal- I have done this in the past
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MICHAEL KAISER (@thechosenempror) reported@av_flx @BarcaUniversal @SkySports "Lost the football debate so bad he had to check my IP address. Absolutely cooked." 💀😭
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sbreame (@sbreame) reported@cxdi55 @skytv @SkyHelpTeam I switched to new provider as moving house - When I went to cancel with Sky they offered to drop my bill from £46 a month to £31. They will offer you a better deal when you say you want to leave.
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Christian Holst (@12thcenturymonk) reported@cxdi55 @skytv @SkyHelpTeam Sky service is costly and slow. Never used to be like that. Customer service are now also awful, because a lack of understanding about consumer protection.
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Oscar (@Oscarsaurus) reported@cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.