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Sky outages and service status in St. Helens, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around St. Helens, including 1 direct report.
  • The most common problems reported in this area mention Wi-fi, TV, and Internet.
  • The most recent signal from this area was received Jun 15, 7:09 AM GMT+1.
  • 27% Wi-fi (27%)
  • 27% TV (27%)
  • 18% Internet (18%)
  • 18% Total Blackout (18%)
  • 9% E-mail (9%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, Sandown, Gosport, and Fareham.

CityProblem TypeReport Time
Portsmouth Total Blackout 14 hours ago
Sandown TV 4 days ago
Portsmouth Total Blackout 5 days ago
Gosport Wi-fi 6 days ago
Gosport E-mail 8 days ago
Fareham Internet 9 days ago

Nearby cities with recent reports

Portsmouth

2 recent signals

14 hours ago
Sandown

1 recent signals

4 days ago
Gosport

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • moofisher
    Emma Louise (@moofisher) reported from Portsmouth, England

    @SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband

  • Cwtch_76
    Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam having an issue, can you help please

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @Andy55426028 @BecksGreeny @SkySports It's abolishing the distinction and making women play in the men's game that would be stupid.

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...

  • barontedbear
    Jiggly (@barontedbear) reported from Havant, England

    @SkyHelpTeam good morning team, any issues with broadband in the PO9 area as was off when I went to bed and still off now. Have reset router just in case but still not available

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????

  • JunquetbySolent
    Junquet (@JunquetbySolent) reported from Gosport, England

    Dear Sky if I cancel my tv licence I’ll have to cancel SkyQ subscription I’m certain you don’t want to lose me so why not fight to stop BBC having a monopoly on access to ALL live TV Let BBC go hang I still want to watch other channels @SkyUK

  • GratiaetIacomus
    Derek Hills (@GratiaetIacomus) reported from East Wittering, England

    Will someone please put all of the 24 series back on demand in the UK to support with staying at home! @PrimeVideo @SkyUK

  • jdcrouch1972
    Jason Crouch (@jdcrouch1972) reported from Portsmouth, England

    Why is @SkySports #skygo streaming quality total crap whatever platform you use, PlayStation, computer. With 200+ mbps fibre internet it’s not the connection. When will they 64 bit code it? #streaming #mediaservice

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????

  • lukechanner
    Luke Channer (@lukechanner) reported from Portsmouth, England

    @SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Morning - Another outage in Hampshire?!?

  • Veronica_Mead
    Veronica Mead (@Veronica_Mead) reported from Portsmouth, England

    @SkySports ‘what do you expect him to do?’ How about not hack him down! #COYS

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    @SkyHelpTeam No. It shows normal service. Each outage is about 20 minutes.

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!

  • RebeccaFindlay1
    Rebecca Findlay (@RebeccaFindlay1) reported from Portsmouth, England

    @SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam It’s not good enuf - it’s now impacting childrens lives/education as my wife is a school teacher and needs to access online at home which she’s been unable to do @Ofcom - how do I cancel my package with you please?

  • keiranotooleUK
    Keiran O'Toole (@keiranotooleUK) reported from Newport, England

    @SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheNewsHound_
    TheNewsHound (@TheNewsHound_) reported

    @SkySports he was never funny, and still is not.

  • afrodids
    Dids (@afrodids) reported

    Well done CBS. Rozicki was like the terminator in there just wouldn't go down... #boxing #skysports #Chrisbillamsmith

  • toddmcaleer
    Todd (@toddmcaleer) reported

    @Zuffa_Boxing @SkySports @paramountplus You gotta fix the feed on the paramount app. Sound randomly drops out, it’ll lose connection. These are issues that exclusive to Zuffa boxing events. Doesn’t happen with the ufc feeds

  • TheLobbyGobbler
    Mike Gore (@TheLobbyGobbler) reported

    @SkySports at 3pm today there was 2 separate channels showing the darts and 2 separate channels showing the F1 but the rugby had to go on the red button. Surely 1 channel is enough for the darts then the rugby could have been on a dedicated channel instead of the poor red button.

  • girlieb71
    kaz (@girlieb71) reported

    @SkyHelpTeam I'm trying to buy a movie but my card details need updating but your site keeps saying it's a status 400 bad request

  • mazzaVmix
    Mazza (@mazzaVmix) reported

    @SkyUK Do not get an iPhone from Sky. Even a new phone will not be replaced if there’s a problem. I’ve spent 2 weeks and hours on the phone with no resolution. Without a phone for 2 weeks. Absolutely appalling customer service

  • gerryjones78
    Gerry Jones (@gerryjones78) reported

    So @SkySports red button option not working for superleague yet again 🤬🤬

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported

    @SkyHelpTeam Why is the listings missing on RTE One HD on Sky Stream? already rebooted the box still the same this only channel that has no listings. problem is because the box doesn't know whats on it keeps asking for a pin.

  • MikeyBarbatoo94
    MikeyyBarbatoo. (@MikeyBarbatoo94) reported

    @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

  • joshb0507
    Joshgafc (@joshb0507) reported

    @leythdave @SkySports @SkySportsRL The coverage is atrocious they've treated RL like **** for years. Red button is so poor