Sky Outage Report in St. Helens, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Waterlooville, Portsmouth, Gosport, Fareham, Cowes, Havant, East Cowes, Newport and Sandown.
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville |
Internet | |
| Portsmouth |
Wi-fi | |
| Gosport |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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JackLeo🤠
(@jack_davison18) reported
from
Ryde, England
Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.
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ⓅⓁ✌️🤓✌️
(@twitbypat) reported
from
Portsmouth, England
@SkyHelpTeam sky is down. Portsmouth
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Scott Butcher 🇬🇧
(@darmadbut) reported
from
Locks Heath, England
@SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....
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Lee Roberts
(@Lee_R1989) reported
from
Fawley, England
@SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks
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Emma Louise
(@moofisher) reported
from
Portsmouth, England
@SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!
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Rebecca Findlay
(@RebeccaFindlay1) reported
from
Portsmouth, England
@SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam It says there is an outage in my area
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Tony Brooks
(@spudburd) reported
from
Portsmouth, England
@SkyHelpTeam is there a broadband issue again in the PO area again (
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Ben Man
(@BenGMan1988) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?
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Christopher Reed
(@Reedy88LFC) reported
from
Bembridge, England
@SkySports Absolute shambles @SolheimCupUSA That ball is never “overhanging” therefore you don’t have to wait the full 10 seconds to pick the ball up!!! 😬
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Giles Giggins
(@gilesgiggins) reported
@SkyHelpTeam An issue, it’s not AN issue it’s a major **** up. Nothing is working.
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Beth
(@pteeta) reported
@SkyHelpTeam I’m in Woking Surrey and big problems with internet. Sky website isn’t working either to try and check the issue. Any idea of what’s going on and when it will be fixed ?
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Steven Reddington
(@reddington6) reported
@SkyHelpTeam . Get Sky Broadband Boost they said. Guaranteed a signal in every room in the house they said......... Fancy shedding some light?
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@SkyHelpTeam Currently have no way of controlling my heating as hive won’t work (glad it’s only 2°) can’t access most of my sky tv and having to use up my phone data as broadband still down in CM23 area and all you keep saying is no update! Don’t you think you should give us some info?
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Unoderscore
(@UnoderscoreOSRS) reported
@RTAutorepairs @SkyHelpTeam Read it properly. I clearly state it’s been an issue for two or three years. No disrespect but I don’t need you to tell me what to do with my time. If I wanted to read a book I would, but I don’t, I want to continue with my Netflix series.
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Matt
(@MattyDunes) reported
@SkyHelpTeam This is unacceptable! You need to be giving timescales of when things will be working! Really awful service!!!!
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Snapper
(@SNnapper10) reported
@SkyHelpTeam The Network was giving me problems all day, it was slow and kept deteriorating; until the Internet just cut off. Got to be a mechanical issue that slowly broke down over time.
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russell steel
(@russellsteel8) reported
@SkyHelpTeam This has been happening for a few days. Resulting in this outage. Can't even get on the website to the broadband help page.
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Josh
(@Joshmc_67) reported
A big **** you to yourself and I hope yous aw suffer a painful death @SkyUK
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Christine Townley
(@Christeen_town) reported
Hi @SkyHelpTeam my broadband down any idea when it will be fixed?