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Sky Outage Report in St. Helens, Isle of Wight, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in St. Helens, Isle of Wight, England 01/19/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near St. Helens, Isle of Wight, England

The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Sandown, Gosport, Havant, Cosham, Cowes, Waterlooville, East Cowes, Newport and Emsworth.

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City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • XBAZAER BARRY (@XBAZAER) reported from Waterlooville, England

    @SkyHelpTeam hi just to let you know we haven't had Internet service since gone 2pm an still out and there's a few other people in my area with same problem Portsmouth,Waterlooville area!

  • mackeydee88 Sam Macdonald (@mackeydee88) reported from Locks Heath, England

    @SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now

  • bbotty Tony Bolton (@bbotty) reported from Fawley, England

    @FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.

  • ifabio_ian ian fabian (@ifabio_ian) reported from Portsmouth, England

    @SkySportsPL @SkySports It's a bloody slow game. 😔

  • XBAZAER BARRY (@XBAZAER) reported from Waterlooville, England

    @SkyHelpTeam don't tell me go to your website to test the internet because done that and still doesn't work, I'm paying for fibre but receiving blower the 2gb upload speed and 1gb download speed. Ive tweeted multiple times about issue in Portsmouth area

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @SkyHelpTeam is internet not working in the Portsmouth area?

  • XBAZAER BARRY (@XBAZAER) reported from Waterlooville, England

    @SkyHelpTeam your broadband services are utterly useless can't wait until this lockdown ends so i can get rid off you and switch too a more reliable provider. You're just using this lockdown as an excuse to not fix ur poor service

  • dave_angland David Angland (@dave_angland) reported from Locks Heath, England

    @SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.

  • Jacquelinebak68 Jackie baker (@Jacquelinebak68) reported from Gosport, England

    @SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help

  • bertiemiz #JFT96 (@bertiemiz) reported from Havant, England

    @SkySports He's full of shit.....Fury mugged him off, and he will do again....

  • ChrisOverthrow Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @munty1980 @SkySports I'm not a Liverpool fan but they did the job before the lockdown pretty much its not their fault that all the other teams are so crap this season. Seems purely salty from other teams who want to make any excuse.

  • JamesBowers1983 James Bowers [VS] [QUEN] (@JamesBowers1983) reported from Newport, England

    @SkyHelpTeam my internet is rubbish at the moment I’m on sky fibre max and I get max 40 and it keeps dropping out. why am I paying for service that keeps dropping out and unrealiable. It’s all plugged in how it should be I don’t know what else I can do

  • XBAZAER BARRY (@XBAZAER) reported from Waterlooville, England

    @JayHayon66 @SkyHelpTeam Look up comcast reviews they brought sky since then the internet turned to utter shit

  • XBAZAER BARRY (@XBAZAER) reported from Waterlooville, England

    @SkyHelpTeam i hate having to tweet here on a regular basis but it is a joke that i can't even use my internet properly because getting lower the 5gb download speeds and like 3gb upload speeds. It improves one week but next back to shit! #skybroadband

  • XBAZAER BARRY (@XBAZAER) reported from Waterlooville, England

    @SkyHelpTeam your internet is such poor quality with low fiber speeds and download speeds. Ive had two engineers come out and still piss poor quality an if I'm lucky I'll just about getting over 10mb when should be getting close to 50mb. #Broadband

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

  • XBAZAER BARRY (@XBAZAER) reported from Waterlooville, England

    @SkyHelpTeam it's funny my 4g runs better than your poor internet service and all you say go to ur trash website do a test witch doesn't fix a thing. Paying for fibre but only get less than 10 up and down your a joke of an company!

  • XBAZAER BARRY (@XBAZAER) reported from Waterlooville, England

    @SkyHelpTeam They don't fix anything as tried loads of times just sick of poor internet services when ik i can get better somewhere else

  • stevecollins678 Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam are taking the mick now, yet again Internet is down in gosport. Your services are a joke, I've complained on multiple occasions and still its crap or not working.

  • XBAZAER BARRY (@XBAZAER) reported from Waterlooville, England

    @SkyHelpTeam is there anyone else internet disconnect yesterday on it's own and since then my internet has gone to shit again with getting blow 5gb download speeds and same for upload. I'm in Portsmouth area #boardband #internet #skybroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Carpologyst Leigh (@Carpologyst) reported

    @SkyHelpTeam private messaged over 30mins ago and not received a reply Sky have made a mistake and I need help

  • mccrayon Kirsty (@mccrayon) reported

    @SkyHelpTeam Hey, I returned my Sky Stream box 29th Dec, but @RoyalMail have had it since then. How do I get my Sky refund if it never arrives with you?

  • wilky01101 joker (@wilky01101) reported

    @SkyHelpTeam Any update on when this issue is gonna be resolved? I have sky glass so now I have no access to any of my sky products. It’s ridiculous!!!

  • utdalex_18 👑 (@utdalex_18) reported

    Nah this is a joke United aren’t on tv again tonight. When there’s only 2 games being played???? No wonder people stream games. @SkySports fix tf up

  • lilibet1987 Liz (@lilibet1987) reported

    @SkyHelpTeam What is the update on the outage please. As I am trying to work from home, very difficult with no WiFi, having to use data on my phone which I only have 8gb for the month, surely you should temporarily give me unlimited free of charge while you are fixing this issue??

  • marty_lawrance marty lawrance (@marty_lawrance) reported

    @SkyHelpTeam Is there a problem in NE38 area? my internet went off about 10pm last night. You had posted that there would be planned maintenance in the north east from midnight so I just assumed it had started early, but it is still off?

  • synapse63 Williams A.J. (@synapse63) reported

    Why is my broadband down again since changing to fibre it goes down when there is bad weather @SkyHelpTeam - I’m trying to work but not possible - how long is it likely to be down?

  • marty_lawrance marty lawrance (@marty_lawrance) reported

    @SkyHelpTeam Thanks Ellie, not good news, it says there's an outage in my area 😥

  • synapse63 Williams A.J. (@synapse63) reported

    @SkyHelpTeam It is back on now after almost 1 hour out - Moving to fibre hasn't worked out to well - its alway down when there is poor weather - whom do I contact regarding this please? Its about a much use as t*ts on a frog when trying to work from home

  • MiserableMackem Steven 🔴⚪ (@MiserableMackem) reported

    @SkyHelpTeam what's the situation regarding compensation for down time? Broadband has been off since 9pm last night and your automated service reckons it could be 3 days?