Sky Outage Report in St. Helens, Isle of Wight, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Sandown, Portsmouth, Waterlooville, Fareham, Gosport, Havant, Cosham, Cowes, East Cowes and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Sandown |
TV | |
| Portsmouth |
Internet | |
| Waterlooville |
TV | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.
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Ashley Mason
(@masonicus) reported
from
Portsmouth, England
@SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?
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Lee Roberts
(@Lee_R1989) reported
from
Fawley, England
@SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks
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Christopher Reed
(@Reedy88LFC) reported
from
Bembridge, England
@SkySports Absolute shambles @SolheimCupUSA That ball is never “overhanging” therefore you don’t have to wait the full 10 seconds to pick the ball up!!! 😬
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡
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Tony Brooks
(@spudburd) reported
from
Portsmouth, England
@SkyHelpTeam is there a broadband issue again in the PO area again (
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@sonnyathwal1 @BecksGreeny @SkySports Nothing is shoved down anyone's throat. Everyone has the choice whether or not to watch.
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Ben Man
(@BenGMan1988) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?
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Scott Butcher 🇬🇧
(@darmadbut) reported
from
Locks Heath, England
@SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Emma Louise
(@moofisher) reported
from
Portsmouth, England
@SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband
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Rebecca Findlay
(@RebeccaFindlay1) reported
from
Portsmouth, England
@SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!
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JackLeo🤠
(@jack_davison18) reported
from
Ryde, England
Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam
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ⓅⓁ✌️🤓✌️
(@twitbypat) reported
from
Portsmouth, England
@SkyHelpTeam sky is down. Portsmouth
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam It says there is an outage in my area
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Francesca385
(@FrancescaBrough) reported
@SkyHelpTeam I just don’t understand how I’m paying for a service however I have to pay additional money when it breaks? Can I make a formal complaint please?
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Rolling Louder
(@Keefhydro) reported
@SkyHelpTeam Can you report there’s a outage again in the Leeds area. I’ve wasted a lot of time today trying to find information & unfortunately there’s been no communication on your end. As customers, we deserve better.
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🔰kris lee franklin🔰#GlazersOut
(@frankers82) reported
@JackSW19991740 @SkySports @ManUtd Pipe down little one. It's not just signings, it's about structure, it's about taking out money when the club is in debt, it's about poor decisions, none of which existed before the parasites came in. This is just the same old same old window.
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OnThe308
(@OnThe308) reported
Third engineer visit from sky broadband is it even fixed???? @SkyHelpTeam @WeAreOpenreach Elliott has completed the visit. If you have any questions relating to your service, please contact your service provider
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Jamis
(@JimAmis) reported
@SkyHelpTeam Yes and it’s still not working.
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Emily Ackrill
(@Tidge91) reported
@SkyHelpTeam We have done all the trouble shooting the problem seems to be on your end
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Macca
(@LifeOfMacca) reported
@KeyOfAarons @ShahAFC11 @SkySports Jesus has never scored 15 league goals in a season. Exactly what Arsenal fans were cussing Lacazette for. As much as I want Gnabry, I can't see it happening. Tielemans is a decent signing.
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Rolling Louder
(@Keefhydro) reported
@SkyHelpTeam why is your service poor, fix up!!
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Bella Ciao
(@Bella_Ciao_Free) reported
@SkyHelpTeam I recontacted after given 31 days notice to leave so the cancellation of Sky had begun.Yesterday was to be my last day but obviously isn't now. I've just received a text and email regarding packaging to return Q equipment has been dispatched. Please cancel it...
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AshleyBirch
(@AshleyBirch17) reported
On the phone to @SkyUK for 30 mins, agreed on a deal but got cut off before finalising. Call back to get a different colleague tell me he cannot offer the same deal and it’s £40 more expensive! Not good customer service from sky! Next stop cancellation team