Sky Outage Report in St. Helens, Isle of Wight, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Sandown, Gosport, Havant, Cosham, Cowes, Waterlooville, East Cowes, Newport and Emsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????
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Jigglypuff is trying not to spend money 💳
(@barontedbear) reported
from
Havant, England
@RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is there anyone in the Portsmouth area Internet dropping with mad pocket loss. Ive reset the box a few times still doesn't fix it please like/rt if you're having the same problem
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.
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Trevor Martin
(@Trevormartin58) reported
from
Locks Heath, England
@SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv
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Conor-Paul Bailey
(@ConorDePaul) reported
from
Portsmouth, England
@SkySports @poateyboy awful tackle that. Straight red all day long
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Morning - Another outage in Hampshire?!?
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Jess 💙
(@rothmans1971) reported
from
Gosport, England
@bruceallmight16 @SkySports No, UK female players have never asked for equal pay.
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MY NAME IS ROB
(@RobertWSaunders) reported
from
Southbourne, England
@SkyHelpTeam Hello. I broke my TV package. Can you help?
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam I'm having Internet connection problems again in Portsmouth area started at 6pm today an hasn't improved
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DJ Charlee Bangs
(@CharleeBangs) reported
from
Portsmouth, England
@bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????
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Lucy James
(@lucylou8229) reported
from
Gosport, England
@SkyHelpTeam My broadband is still not working in Hampshire any news???
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
@robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN
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Luke Channer
(@lukechanner) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Meecham
(@mrmeech1981) reported
@SkyHelpTeam I've never had 3Mb in every room
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Graham Robinson
(@Nolanhattrick) reported
@GNev2 @Carra23 @SkySports Laugh? I thought I’d never start.
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HiddenDragon1979
(@WickedestWoods) reported
@SkyHelpTeam Hi sky - an engineer was supposed to be out today to fix a line fault however there are still problems when we run the broadband test. It’s now been 5 working days (longer since it was last Friday) since we raised the fault so when will you sort this?
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Bow
(@Veyseylaaa) reported
@GNev2 @Carra23 @SkySports Ten hag needs players he wants. We need too support the manager cause he's been dealt a bad hand so far by the club. He's a great manager. Results have poor but I put that on the players. There mentality is weak
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paul andjelkovic
(@bigpaul1953) reported
@wayno_103 @SkySports Awful player & even poorer pundit..He belittle’s himself every time he open’s his mouth
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Sam Goodwin
(@Luckysammyg) reported
@SkyHelpTeam This is the case all day every day, the devices are connected but not using wifi, but it’s only now there is a problem. There is a problem somewhere that drops the connection, I know this because it happened before and you fixed it and stopped it from happening.
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Sophie Bancroft
(@sebanky) reported
@OpenreachHelp I am without broadband for 3 weeks due to a repair thats needed and Openreach keep pushing the date back for the work to be completed! @SkyHelpTeam are giving me appalling customer service and not updating me, I only get updates when I ring! What is going on?!
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LianNeh
(@lian_neh) reported
@SkyHelpTeam The line test comes up fine, it’s the connection between the router and my devices. Right now Glass is showing as no network connection and this is happening all the time. Same when doing work calls at home, just loses connectivity
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GlennJGS
(@Glennhjsal) reported
@NatRfc @SkySports Don't think it was about rivalry. Think it was about respect as a whole. That someone of that caliber could be so disrespectful. If Keane or Neville had said it he wouldn't of had a problem because they were mentality monsters
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Henry Kato
(@HenryKato8) reported
@SkySportsPL Your analysis is so shallow. Again the British media as always blaming Martinez and protecting Maguire. @SkySports @SkySportsPL you are so disappointing. You blame all foreign players but want United to sign players. Stupid