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Sky outages and service status in St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 8 outage signals in the last 24 hours around St. Helens, including 8 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 13, 9:56 PM GMT+1.
  • 56% TV (56%)
  • 22% Phone (22%)
  • 17% Internet (17%)
  • 6% Wi-fi (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, Ventnor, Gosport, Newport, Havant, East Cowes, Fareham, Cosham, and Cowes.

CityProblem TypeReport Time
Portsmouth Phone 8 hours ago
Ventnor TV 8 hours ago
Gosport Phone 8 hours ago
Newport Internet 8 hours ago
Portsmouth TV 8 hours ago
Portsmouth Internet 9 hours ago

Nearby cities with recent reports

Portsmouth

6 recent signals

8 hours ago
Ventnor

1 recent signals

8 hours ago
Gosport

1 recent signals

8 hours ago
Newport

1 recent signals

8 hours ago
Havant

1 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • markbradbury72
    mark bradbury (@markbradbury72) reported from Portsmouth, England

    Thank **** the window is now shut, worst one yet for made up stories 🙈 #coys #spurs #skysports

  • ChrisOverthrow
    Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • Veronica_Mead
    Veronica Mead (@Veronica_Mead) reported from Portsmouth, England

    @SkySports ‘what do you expect him to do?’ How about not hack him down! #COYS

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Morning - Another outage in Hampshire?!?

  • GratiaetIacomus
    Derek Hills (@GratiaetIacomus) reported from East Wittering, England

    Will someone please put all of the 24 series back on demand in the UK to support with staying at home! @PrimeVideo @SkyUK

  • ArthurCogger
    Art68🔴⚪️ (@ArthurCogger) reported from Ryde, England

    @happyhoppy66 @SkySports @SkyUK Why don't they just pause this service automatically for their loyal customers, complete joke come on Sky help us out 👍

  • manek43509
    Kit Marsden (@manek43509) reported from Fareham, England

    @SkyHelpTeam no, the one which has the issue is an iPad Air. The one which has been working is an iPad Mini 3.

  • spudburd
    Tony Brooks (@spudburd) reported from Portsmouth, England

    @SkyHelpTeam is there a broadband issue again in the PO area again (

  • nottherealjon
    Jon (@nottherealjon) reported from Fawley, England

    @SkySportsPL and @SkyHelpTeam You can shove your subscription etc up your arse unless you stop @Carra23 spitting about Liverpool games. Remain impartial. I'm not paying a lot of money for shit commentary. Michael Owen is more entertaining

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam yet another broadband issue in my area of Gosport. Says theres no outage but I ain't even got broadband coming into my house. Getting beyond silly now. Sort this out, myself and others are paying for a service that seems very sodding tempremantal. This ain't fair.

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam having an issue, can you help please

  • Alan_Henning
    Alan Henning (@Alan_Henning) reported from St. Helens, England

    @SkyUK I really fail to see why I should have to fork out £50 for HDR content, I give Sky the best part of £90 a month, I like the content I get, but, just because I was an earlier adopter of the Sky 2TB Box, I fail to see every I & others should suffer?

  • jdcrouch1972
    Jason Crouch (@jdcrouch1972) reported from Portsmouth, England

    Why is @SkySports #skygo streaming quality total crap whatever platform you use, PlayStation, computer. With 200+ mbps fibre internet it’s not the connection. When will they 64 bit code it? #streaming #mediaservice

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?

  • JunquetbySolent
    Junquet (@JunquetbySolent) reported from Gosport, England

    Dear Sky if I cancel my tv licence I’ll have to cancel SkyQ subscription I’m certain you don’t want to lose me so why not fight to stop BBC having a monopoly on access to ALL live TV Let BBC go hang I still want to watch other channels @SkyUK

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    @robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????

  • kgrbison
    Keven Gevaux-Ross (@kgrbison) reported from Gosport, England

    @SkyHelpTeam @borg091 Comes out and surprise surprise he cant fix it as its a external problem and he books a call with a outreach fibre specialist he turns up today to say that he cant fix it as its in the junction box so he has now booked a call for that to be done apparently contd

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • leeburridge
    The Real Lee Burridge (@leeburridge) reported

    @SkyHelpTeam Haha even their help team has abandoned their customers.

  • IanKelly1987
    Ian kelly (@IanKelly1987) reported

    @cxdi55 @skytv @SkyHelpTeam If you cancel all of sky you save a fortune

  • Andrewtuck10
    Andrew tuck (@Andrewtuck10) reported

    @SkyHelpTeam - what’s going on with sky gear - mini box took all day to reconnect - voice prompt not working - thank god we don’t have your broad band with you - when you charge the prices you charge - kit needs to be bulletproof

  • UKCLR
    CW🇬🇧 (@UKCLR) reported

    @cxdi55 @skytv @SkyHelpTeam I had this with virgin I went through and cancelled Then got a call from the cancellation team two days later offering me a cheaper deal than the new customer one. They are all scamming ***** it just depends on who you talk to

  • niiciidee
    Nici Donnelly (@niiciidee) reported

    @Matt5077 @SkyHelpTeam Mine’s still down

  • DubtricksGaming
    Dubs (@DubtricksGaming) reported

    @SkyHelpTeam Done that zero help

  • whoismyron
    MYRON PICKS (@whoismyron) reported

    @BarcaUniversal @SkySports Biggest piece of **** honestly. I’m just glad Real Madrid didn’t get him lmao

  • PaulPc94
    Paul Cunningham (@PaulPc94) reported

    @cxdi55 @skytv @SkyHelpTeam So I used to be a retentions advisor for another supplier. As others have advised, place an order with another company, even if you have no intention of leaving. Sky retentions will contact you, as at that point, they can treat you as a new customer and give you those deals.

  • ScouseBouncy
    Scouse House Bouncy Music (@ScouseBouncy) reported

    @mb26026 @SkySports @virginmedia Yep and they still charge stupid money each month for it, whilst delivering such poor quality!

  • minshull4
    MINSHY (@minshull4) reported

    @SkySports where’s the usual premier league years episodes this summer?? **** all decent on