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Sky outages and service status in St. Helens, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around St. Helens, including 1 direct report.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 17, 6:58 AM GMT+1.
  • 61% TV (61%)
  • 22% Phone (22%)
  • 17% Internet (17%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at Sky

Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Ryde, Portsmouth, Ventnor, Gosport, Newport, Havant, East Cowes, Fareham, Cosham, and Cowes.

CityProblem TypeReport Time
Ryde TV 5 hours ago
Ryde TV 1 day ago
Portsmouth Phone 4 days ago
Ventnor TV 4 days ago
Gosport Phone 4 days ago
Newport Internet 4 days ago

Nearby cities with recent reports

Portsmouth

5 recent signals

4 days ago
Ryde

2 recent signals

5 hours ago
Ventnor

1 recent signals

4 days ago
Gosport

1 recent signals

4 days ago
Newport

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    Fairly relentless @SkyHelpTeam problems this evening. Lengthy internet outages all of a sudden this evening. I pay huge amounts of money every month for this kind of **** not to happen tbh.

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

  • jess_kenward94
    Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • lucylou8229
    Lucy James (@lucylou8229) reported from Gosport, England

    @SkyHelpTeam My broadband is still not working in Hampshire any news???

  • dbessey78
    darren bessey (@dbessey78) reported from Portsmouth, England

    @SkyHelpTeam have to cancel as don’t know what’s going on with jobs so have to prioritise and sky is bottom of list but can’t get through surprise !!!

  • BILDERBERG_GP
    Peter Jeffries THE BREXIT PARTY (@BILDERBERG_GP) reported from Newport, England

    @kenhordonukip @Pirate6665 @SkyUK It really is an awful ad that is totally out of step with the majority view. I'm so glad I ditched my subscription and broadband from Sky. The bias anti American sentiment is rife. They need lessons from Sky News Australia's Peta Credlin on how to tell the news as is, no spin.

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam are taking the mick now, yet again Internet is down in gosport. Your services are a joke, I've complained on multiple occasions and still its crap or not working.

  • Russ_Clark9
    Russ Clark (@Russ_Clark9) reported from South Hayling, England

    @SkyUK hi guys, having major issues with our TV and broadband, keep having guys come over to have a look but it doesn’t seem to last please advise!

  • tbotgates
    Tom Gates (@tbotgates) reported from Blackfield, England

    @TheSotonian1966 @SkyUK I just can’t be arsed anymore. Don’t need it rammed down my throat every day

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam No internet again for 5th day in a row …. #awful

  • Trevormartin58
    Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv

  • Blake1976Rob
    Robbieblake (@Blake1976Rob) reported from Portsmouth, England

    Im having to listen to dermot Gallagher talking absolute rubbish on ref watch. He’s never played the game and hasnt got a clue and he’s on @SkySports @SkySportsNews when is one of the ex pros gunna step up and tell him

  • moofisher
    Emma Louise (@moofisher) reported from Portsmouth, England

    @SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    @robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN

  • ChrisOverthrow
    Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @BigRonReturns @SkySports Televising games is not forcing down anyone's throat. People aren't forced to watch.

  • Trevormartin58
    Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySportsPL @SkySports No origi got touched on his left calf went down like a ton of bricks clutching his right leg

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...

  • immabeahippo
    // Tara // (@immabeahippo) reported from Portsmouth, England

    @SkyHelpTeam our broadband has been down since Sunday and it is rather inconvenient

  • JoeThomas182
    Joe Thomas (@JoeThomas182) reported from Gosport, England

    And that's how in-game pitch side interviews will go when your side is losing, EVERY time. Awful idea by @SkySports #pompey

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • seanwithers
    cupid12 (@seanwithers) reported

    Can we please have an update to when we can expect the service we are currently paying for to be working (broadband WiFi) been down since Wednesday around midnight. @SkyHelpTeam

  • BremnersBoots
    Andy Middleton (@BremnersBoots) reported

    @cxdi55 @skytv @SkyHelpTeam Just leave and never return... It's that simple

  • PaulOrmerod5
    Paul Ormerod (@PaulOrmerod5) reported

    @EFL @SkySports Or go and buy a ticket and support your club 👍

  • PaulRWebster
    Paul Webster (@PaulRWebster) reported

    @cxdi55 @skytv @SkyHelpTeam Sky comes down Openreach fibre, like most other providers, so it is very easy to move elsewhere. They act like they have a monopoly on Broadband and TV, but the world has changed. They don't.

  • iluvbatfink
    ER but not the Queen (@iluvbatfink) reported

    @stephenmcginn @SkyHelpTeam It's gone terrible hasn't it! I get 'Emergency Calls Only' pretty much every evening! 🙄

  • truescoreglobal
    True Score (@truescoreglobal) reported

    @BarcaUniversal @SkySports That’s the most professional transfer request you’ll ever see. City still get peak Rodri for 12 months, which is hardly a bad consolation.

  • stevecook1982
    Boro (@stevecook1982) reported

    @cxdi55 @skytv @SkyHelpTeam Leave and let someone else in your household become a new customer- thank me later

  • jay425732184058
    Cockney Gooner (@jay425732184058) reported

    @FergiesRightRef @HarryMaguire93 @LukeShaw23 Dont listen to the media & these fools on this APP thay all follow one another like sheep never get the proper news about players lazy work even AFTV, talksport, skysports etc football matches on won on a grass pitch not on paper not on deluded peoples views on this APP lol.

  • MoseseMotebang
    Ernesto C Guevara (@MoseseMotebang) reported

    @javed273110 @FabrizioRonald0 @SkySports Wtf was that?🐫

  • TomMcCarthy92
    Tom McCarthy (@TomMcCarthy92) reported

    @cxdi55 @skytv @SkyHelpTeam I’m not sure why you’re surprised.This has always been the case with sky. You’re paying £90 a mth to watch the exact same TV that they are advertising the exact same channels to a new customer for £50 per mth. Mind boggling! No customer loyalty at all, yet we all still pay it