Sky

Sky Outage Report in St. Helens, Isle of Wight, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in St. Helens, Isle of Wight, England 01/17/2026 08:45

January 17: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near St. Helens, Isle of Wight, England

The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Sandown, Gosport, Havant, Cosham, Cowes, Waterlooville, East Cowes, Newport and Emsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • masonicus Ashley Mason (@masonicus) reported from Portsmouth, England

    @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

  • ChrisOverthrow Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • twitbypat ⓅⓁ✌️🤓✌️ (@twitbypat) reported from Portsmouth, England

    @SkyHelpTeam sky is down. Portsmouth

  • Lee_R1989 Lee Roberts (@Lee_R1989) reported from Fawley, England

    @SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks

  • BenGMan1988 Ben Man (@BenGMan1988) reported from Portsmouth, England

    @SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?

  • sunnyboy12345 brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.

  • RebeccaFindlay1 Rebecca Findlay (@RebeccaFindlay1) reported from Portsmouth, England

    @SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!

  • Reedy88LFC Christopher Reed (@Reedy88LFC) reported from Bembridge, England

    @SkySports Absolute shambles @SolheimCupUSA That ball is never “overhanging” therefore you don’t have to wait the full 10 seconds to pick the ball up!!! 😬

  • spudburd Tony Brooks (@spudburd) reported from Portsmouth, England

    @SkyHelpTeam is there a broadband issue again in the PO area again (

  • sarahuk35 Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown

  • sarahuk35 Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam It says there is an outage in my area

  • joe_westminster Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡

  • joe_westminster Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • joe_westminster Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • eiffel_71 Jess 💙 (@eiffel_71) reported from Gosport, England

    @Andy55426028 @BecksGreeny @SkySports It's abolishing the distinction and making women play in the men's game that would be stupid.

  • jack_davison18 JackLeo🤠 (@jack_davison18) reported from Ryde, England

    Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam

  • moofisher Emma Louise (@moofisher) reported from Portsmouth, England

    @SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband

  • eiffel_71 Jess 💙 (@eiffel_71) reported from Gosport, England

    @sonnyathwal1 @BecksGreeny @SkySports Nothing is shoved down anyone's throat. Everyone has the choice whether or not to watch.

  • eiffel_71 Jess 💙 (@eiffel_71) reported from Gosport, England

    @Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.

  • barontedbear Jigglypuff's waiting on Christmas 🎄 (@barontedbear) reported from Havant, England

    @SkyHelpTeam so 6 calls in 2 days to my home number that no one has but you and they say they are from the 'technical team' and I apparently have issues with my broadband. How on earth does anyone get this number as assume it's not you calling from India!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • migi1990 Chris Mc Guinness (@migi1990) reported

    @SkySports What a stupid thing to do. Have some class woman.

  • key19062155 key (@key19062155) reported

    @KaizenSYX @SkySports 1 incident makes someone a awful human being hahahahaahhaahhaahahq

  • AnitaL1977 Anita Luciss (@AnitaL1977) reported

    @SkyHelpTeam I have tried that. All I need is to email you, no phone no email. Customer service is rubbish. I need a new router. Nothing else works. My contract is running out in April and I will definetely consider competition.

  • zak_pullen Zak Pullen (@zak_pullen) reported

    @BillyWhiz @SkySports Idiotic. No one goes down like that if they hurt their knee.

  • KerryPlays KerryPlays (@KerryPlays) reported

    @SkyHelpTeam I'm having trouble with my broadband, I want to know how to contact someone over the phone, I've tried all troubleshooting steps on the sky app and nothing is working

  • scotsgirl23 Lorna Gebbie (@scotsgirl23) reported

    @SkyHelpTeam They haven’t been able to help in getting it sorted so far, which is 33 days of back and forth with SKY. therefore tying this route. My partner was not referrred to a manager when requested an hour ago on the last call to SKY. I want someone to call us with a resolution ASAP

  • scotsgirl23 Lorna Gebbie (@scotsgirl23) reported

    @SkyHelpTeam We ordered it on 30th October. Surely this was enough time to sort any issues with the block on the line?!

  • Samuel_MUFC (@Samuel_MUFC) reported

    @johnnybognor @SkySports if you read the article it says, that Maradona said ‘I swear to god I have never hit a woman’ and no charges were brought so he is innocent. she just knows that she will make news headlines by doing what she did

  • Rachum89 Rachum (@Rachum89) reported

    @SkyHelpTeam @skytv why is channel 4 not working on the sky app on xbox?

  • Rogerro95244364 Roger roger (@Rogerro95244364) reported

    @SkyHelpTeam Sky broadband not working, sky come out then say it’s open reach, open reach change lline g fast plug, then sky come back and tell me openreach need to come back. Avoid Sky broadband.