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Sky outages and service status in St. Helens, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around St. Helens, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 21, 11:10 AM GMT+1.
  • 40% Internet (40%)
  • 27% Wi-fi (27%)
  • 13% TV (13%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Sandown, Portsmouth, Fareham, Gosport, and Havant.

CityProblem TypeReport Time
Sandown Wi-fi 11 hours ago
Portsmouth TV 7 days ago
Portsmouth Internet 7 days ago
Portsmouth Internet 10 days ago
Portsmouth Phone 13 days ago
Portsmouth Wi-fi 13 days ago

Nearby cities with recent reports

Sandown

1 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • twitbypat
    ⓅⓁ✌️🤓✌️ (@twitbypat) reported from Portsmouth, England

    @SkyHelpTeam sky is down. Portsmouth

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown

  • Waspsoton
    lee barnes (@Waspsoton) reported from Portsmouth, England

    @Cuppy_xx @LouChick @SkyUK All supplier routers are shit. Best thing to do is replace it

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam having an issue, can you help please

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????

  • RealBenSibley
    Ben Sibley (@RealBenSibley) reported from Fareham, England

    Does anyone else think that it's pretty pathetic that @SkySports don't allow chromebook users to view live video in on even site (even though they pay a hefty subscription each month)? Sky go doesn't work either. Genuinely considering binning them off if I'm honest..... 🤬

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    @robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.

  • JunquetbySolent
    Junquet (@JunquetbySolent) reported from Gosport, England

    Dear Sky if I cancel my tv licence I’ll have to cancel SkyQ subscription I’m certain you don’t want to lose me so why not fight to stop BBC having a monopoly on access to ALL live TV Let BBC go hang I still want to watch other channels @SkyUK

  • moofisher
    Emma Louise (@moofisher) reported from Portsmouth, England

    @SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband

  • manek43509
    Kit Marsden (@manek43509) reported from Fareham, England

    @SkyHelpTeam no, the one which has the issue is an iPad Air. The one which has been working is an iPad Mini 3.

  • johnnyboyp
    john pearce (@johnnyboyp) reported from Locks Heath, England

    @SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @Dingdangdo3 @SkySports Very popular in Scandinavia. And plenty of us, me included, don't think it's bad at all.

  • immabeahippo
    // Tara // (@immabeahippo) reported from Portsmouth, England

    @SkyHelpTeam our broadband has been down since Sunday and it is rather inconvenient

  • Lee_R1989
    Lee Roberts (@Lee_R1989) reported from Fawley, England

    @SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks

  • CoachZen
    Andy Rowlands (@CoachZen) reported from Fareham, England

    @SkySports if yesterday's programming and reporting is anything to go by. Please don't try to help my or any other EFL club in the future and stick to your beloved @premierleague financial cash cow as we know that is the only football you believe exists in England

  • RobertWSaunders
    MY NAME IS ROB (@RobertWSaunders) reported from Southbourne, England

    @SkyHelpTeam Hello. I broke my TV package. Can you help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AbsoluteChelsea
    Absolute Chelsea (@AbsoluteChelsea) reported

    Tosin Adarabioyo is a doubt for the FA Cup final after picking up a hamstring injury in training. He has missed the last two training sessions due to the problem. He will have a late fitness test to determine his availability. [via @SkySports]

  • F1Guybwoah
    F1Guybwoah (@F1Guybwoah) reported

    @SkySports The worst era outside the 2014 one.

  • reganaldo97
    Al Varley aka Reg (@reganaldo97) reported

    @Scott_Pert @SkySports No way Macalister starts before Malacia let alone Bruno @SkySports charge an arm and a leg every month and what do we get in return **** like this and the overlap

  • DJPerry999
    Pezza (@DJPerry999) reported

    Wtf is @SkySports turning in to interviewing people that have been subbed why the game is going on

  • EastStandColony
    JimtheSeal (@EastStandColony) reported

    @AFC_Gooner_Mark @SkySports GCSEs shouldn't never comes before football

  • RobEllis1183719
    Rob Ellis (@RobEllis1183719) reported

    Hey @SkyUK had no signal for weeks. Engineer confirms its a line of sight issue that is your fault and tells me to move to stream. Call and told to pay £40 for something not my fault. Been with you nearly 12 years, still have no TV as I'm not paying. Was told a manger would call

  • jamiejames44
    james crowley (@jamiejames44) reported

    @SkyHelpTeam I had sky installed today, I have no wifi signal upstairs, coverage is not good

  • 1Chris194
    Chris (@1Chris194) reported

    @SkySports I want to see F1 like it was back in the 90s/2000s. Naturally aspirated V10s/V12s screaming out at over 15000rpm whilst throwing down over 600bhp. With drivers that are able and willing to take risks to win. Not this weak boring "racing".

  • julie_trudgill
    Julie Trudgill (@julie_trudgill) reported

    @RobGemmell1 @SkySports That was ludicrous. I have never seen a player interviewed during a game!

  • mattblake94
    Matt Blake (@mattblake94) reported

    @SomeAnyNextGuy @SkySports Where did I mention Barcelona in my initial tweet? I didn't say anything about small club internationally. I said small club. Why would I talk about Spain if we're in England. I didn't change ****. Prem clubs don't do parades just for winning one league. Small clubs do.