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Sky outages and service status in St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around St. Helens, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 3, 7:35 AM GMT+1.
  • 50% Internet (50%)
  • 20% Wi-fi (20%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)
  • 10% TV (10%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Sky

Sky is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Gosport, and Havant.

CityProblem TypeReport Time
Portsmouth Internet 5 days ago
Portsmouth E-mail 9 days ago
Fareham TV 10 days ago
Portsmouth Total Blackout 13 days ago
Portsmouth Internet 13 days ago
Gosport Internet 13 days ago

Nearby cities with recent reports

Portsmouth

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • KelBlackmoreLee
    Kelly Blackmore-Lee (@KelBlackmoreLee) reported from Hill Head, England

    @SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam please can someone help we are constantly without internet access. Used the app to check and everything appears fine, but the internet is so intermittent we can’t do anything!!!! Please

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.

  • lukechanner
    Luke Channer (@lukechanner) reported from Portsmouth, England

    @SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!

  • spudburd
    Tony Brooks (@spudburd) reported from Portsmouth, England

    @SkyHelpTeam is there a broadband issue again in the PO area again (

  • BenGMan1988
    Ben Man (@BenGMan1988) reported from Portsmouth, England

    @SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?

  • bertiemiz
    #JFT96 (@bertiemiz) reported from Havant, England

    @SkySports He's full of shit.....Fury mugged him off, and he will do again....

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Morning - Another outage in Hampshire?!?

  • Cwtch_76
    Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • dave_angland
    David Angland (@dave_angland) reported from Locks Heath, England

    @SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.

  • CharleeBangs
    DJ Charlee Bangs (@CharleeBangs) reported from Portsmouth, England

    @bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • jess_kenward94
    Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

  • Veronica_Mead
    Veronica Mead (@Veronica_Mead) reported from Portsmouth, England

    @SkySports ‘what do you expect him to do?’ How about not hack him down! #COYS

  • stuartchalk
    stuartchalk (@stuartchalk) reported from Portsmouth, England

    @SkySports never spend another penny with sky ever again thieving bastards 👺👺💩💩

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @Dingdangdo3 @SkySports Very popular in Scandinavia. And plenty of us, me included, don't think it's bad at all.

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @Andy55426028 @BecksGreeny @SkySports Top women players don't perform to a poor standard. They're at the pinnacle of their sport. Where they would rank in someone else's sport is of no account.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • T1_Lunar_
    ΛJ (@T1_Lunar_) reported

    @F1Media @SkyGroup @SkySports The worst decision.

  • andhealey
    Andrew Healey (@andhealey) reported

    @SkyHelpTeam great Sky Stream goes down and miss the end of the football. Now have “there is a technical fault. Please try again later” can you sort it out please.

  • Chels_HQ
    Chels HQ (@Chels_HQ) reported

    Jamie Carragher: "There's no connection between the players and the staff, the players and the fans. #Chelsea look like a broken football club right now." (@SkySports)

  • Chels_HQ
    Chels HQ (@Chels_HQ) reported

    Joao Pedro: "We support the leaders [in the team]. We always talk to each other to find a way to win games. Last week we won against Leeds, this week it didn't happen, we need to find a way to win." (@SkySports)

  • AFCAAMIR
    AFCAamir (@AFCAAMIR) reported

    @harab_man @centregoals @SkySports Because Manchester United owner had been broken they are struggling

  • Nigemufcok
    Nige (@Nigemufcok) reported

    @YeDivvy @EdsLFC @SkySports Timing doesn't matter, and I could post many more including the whole room at a Spirit of Shankly gathering singing the Munich song, but let's pretend none of it happened because you might get offended if you get a bit back. Always the victims, it's never your fault.

  • ValiantDiode
    ValiantDiode (@ValiantDiode) reported

    @F1Media @SkyGroup @SkySports Let me watch it on F1 TV and not on dogshit Sky F1 with That moron Crofty! Seriously not paying for this **** anymore I just can’t stand the commentary anymore! 😠

  • ManWithNoX
    Newb (@ManWithNoX) reported

    @F1Media @SkyGroup @SkySports Super, so you take our money, but the rights, then charge us more. Meanwhile you've half the 3rd worlders on commentary team that's never made it past a rented go kart, but because of the colour of their skin they are qualified. Itv had world champions in TV jobs

  • InsideArsenal99
    InsideArsenal (@InsideArsenal99) reported

    I have never heard a commentator want a team to win so bad. @SkySports this is an embarrassment

  • Amy_ingramm
    Amy Ingram (@Amy_ingramm) reported

    @NOWHelpTeam @SkySportsPL @SkySports please sort out the quality on Sky Sports on NowTV. Loosing the camera/ audio and we are paying for this service every month. Its ****