Sky Outage Report in St. Helens, Isle of Wight, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: East Cowes, Newport, Portsmouth, Fareham, Havant, Cowes, Gosport, Emsworth, Waterlooville, Cosham and Ryde.
| City | Problem Type | Report Time |
|---|---|---|
 East Cowes |
TV | |
| Newport |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Fareham |
Internet | |
| Havant |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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DJ Charlee Bangs
(@CharleeBangs) reported
from
Portsmouth, England
@bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam I'm having Internet connection problems again in Portsmouth area started at 6pm today an hasn't improved
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Lucy James
(@lucylou8229) reported
from
Gosport, England
@SkyHelpTeam My broadband is still not working in Hampshire any news???
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Jigglypuff is trying not to spend money 💳
(@barontedbear) reported
from
Havant, England
@RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous
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Trevor Martin
(@Trevormartin58) reported
from
Locks Heath, England
@SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam all those tweets I'm seeing about the waiting queue is one of the reasons I've not called up yet but i say this now it will be to Complain about poor Internet service's can't even watch Netflix without the buffing!
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam it's really *************** every day Internet is rubbish always dropping an never improves even if they sends engineers out cant wait until @virginmedia is available in my area due to sky has no idea what their doing also sky website is bs
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MY NAME IS ROB
(@RobertWSaunders) reported
from
Southbourne, England
@SkyHelpTeam Hello. I broke my TV package. Can you help?
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam Yes we have before but took day's on end to actually get a engineer out last time I had this problem
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????
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Conor-Paul Bailey
(@ConorDePaul) reported
from
Portsmouth, England
@SkySports @poateyboy awful tackle that. Straight red all day long
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
@robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Morning - Another outage in Hampshire?!?
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is there anyone in the Portsmouth area Internet dropping with mad pocket loss. Ive reset the box a few times still doesn't fix it please like/rt if you're having the same problem
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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CFisher
(@7CFisher7) reported
@SkyHelpTeam it's been over 5 hours without internet access & the only information is it will be back up as soon as possible, it's not good enough. It was down for over 12 hours only last week, you couldn't take someone's money in any other walk of life and not give them what they paid for.
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Mary
(@Mary38346767) reported
@SkyHelpTeam Any update on when I might expect broadband outage in Horley, Surrey to be working again?
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andy roberts
(@andyr0berts86) reported
@SkyHelpTeam Broadband services appear to be down in Flint. CH6 5 postcodes. Seems to be only effecting sky broadband. Other operators BT working fine
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Joe Towner
(@joe_towner) reported
@SkyHelpTeam Any time frames please? I thought it may be an hour or two now it's getting pretty (WFH) serious. I don't have very good mobile reception where I am with Sky Mobile either, so hotspot doesn't help very much.
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Sam Robinson
(@SamRobi38173970) reported
@cezza34 @SkyHelpTeam This is my concern too - as it's not showing as a known issue is it being handled appropriately by Sky. @SkyHelpTeam could you advise?
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Ricky D
(@ricky4ext13) reported
@peteb1975 @SkySports Nothing to do qith speed but having that tyre come down on your head would have huge consequences
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Ceri Williams
(@cezza34) reported
@SkyHelpTeam @SamRobi38173970 With it not showing as a known issue I've now booked an engineer visit. Now I can see the whole area is off so guessing the engineer visit is not needed. Will you automatically cancel this?
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🌼🌼🌼
(@perks0fsue) reported
@SkyHelpTeam Hey erm @RoyalMail are saying they delivered the parcel from YOU but my dad was in and never signed for anything ! Please could you help
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Mal S
(@sparkitup75) reported
@SkyHelpTeam any idea when broadband will be back up and running in CH87JB postcode? Been down 3+ hours now (yes the fault is at your side and not my router or line, before that's asked).
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Barry Hughes
(@Bazman82) reported
@SkyHelpTeam I've done everything it said to do more than once, it then told me to book an engineer visit, which I did. Problem is with the whole area