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Sky outages and service status in St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around St. Helens, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 14, 5:39 PM GMT+1.
  • 43% Internet (43%)
  • 21% Wi-fi (21%)
  • 14% TV (14%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Gosport, and Havant.

CityProblem TypeReport Time
Portsmouth TV 6 days ago
Portsmouth Internet 6 days ago
Portsmouth Internet 9 days ago
Portsmouth Phone 12 days ago
Portsmouth Wi-fi 12 days ago
Fareham Wi-fi 12 days ago

Nearby cities with recent reports

Portsmouth

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • Russ_Clark9
    Russ Clark (@Russ_Clark9) reported from South Hayling, England

    @SkyUK hi guys, having major issues with our TV and broadband, keep having guys come over to have a look but it doesn’t seem to last please advise!

  • barontedbear
    Jigglypuff's waiting on Christmas 🎄 (@barontedbear) reported from Havant, England

    @SkyHelpTeam so 6 calls in 2 days to my home number that no one has but you and they say they are from the 'technical team' and I apparently have issues with my broadband. How on earth does anyone get this number as assume it's not you calling from India!!

  • Alan_Henning
    Alan Henning (@Alan_Henning) reported from St. Helens, England

    @SkyUK I really fail to see why I should have to fork out £50 for HDR content, I give Sky the best part of £90 a month, I like the content I get, but, just because I was an earlier adopter of the Sky 2TB Box, I fail to see every I & others should suffer?

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????

  • RebeccaFindlay1
    Rebecca Findlay (@RebeccaFindlay1) reported from Portsmouth, England

    @SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!

  • Lee_R1989
    Lee Roberts (@Lee_R1989) reported from Fawley, England

    @SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @david_Sullivann @SkySports Nothing is forced down anyone's throat. No-one is forced to watch anything.

  • Trevormartin58
    Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySportsPL @SkySports No origi got touched on his left calf went down like a ton of bricks clutching his right leg

  • BenGMan1988
    Ben Man (@BenGMan1988) reported from Portsmouth, England

    @SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?

  • AlanFRob42
    Robbo (@AlanFRob42) reported from Havant, England

    @SkySports your football coverage is dwindling - no wonder Souness is leaving - Redknapp is grim for starters! Only really worth watching when Keane, Neville & Souness are on - don’t become as bad as BBC!

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Morning - Another outage in Hampshire?!?

  • immabeahippo
    // Tara // (@immabeahippo) reported from Portsmouth, England

    @SkyHelpTeam our broadband has been down since Sunday and it is rather inconvenient

  • masonicus
    Ashley Mason (@masonicus) reported from Portsmouth, England

    @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • CharleeBangs
    DJ Charlee Bangs (@CharleeBangs) reported from Portsmouth, England

    @bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now

  • james24oc
    James O'Connell☘️ (@james24oc) reported from Portsmouth, England

    @SkySports So your Bellator 222 coverage cuts to Aussie rugby before the main card result comes through - wtf

  • nottherealjon
    Jon (@nottherealjon) reported from Fawley, England

    @SkySportsPL and @SkyHelpTeam You can shove your subscription etc up your arse unless you stop @Carra23 spitting about Liverpool games. Remain impartial. I'm not paying a lot of money for shit commentary. Michael Owen is more entertaining

  • ChrisOverthrow
    Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    Latest ******* company to incur my wrath today is Sky. @SkyHelpTeam Broadband has failed three times today. Beginning to wish I’d stayed with BT. Tell you what, shall I fail to pay you a few times?

  • Jessie11512434
    Jessie (@Jessie11512434) reported from Shanklin, England

    @Cover4Caravans @SkySportsPL @SkyHelpTeam I use bt TV never had a problem in 7 yrs

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FunJustJustin
    😀 Justin 😀 FunJustJustin 👋❤️❤️ (@FunJustJustin) reported

    @SkyHelpTeam rang and cancelled my netflixs in April, should be off May 22nd ring up today and it was never cancelled now have to pay till June 22nd! Can I have a email address for complaints please.

  • 48TeeCee
    TC 💙 (@48TeeCee) reported

    @iRuntheshow1 @SkySports I could live with Robertson. Boyd however, should be told to get to ****-nothing but a bitter ***

  • MrEFaggetter
    Elliot Faggetter 🏁 (@MrEFaggetter) reported

    @SkyUK This DIDNT happen today as promised by SMITHA by the end of the day. As a paying customer, I am appalled.

  • sporrendo
    Sporrendo, Il Fratello Funk Soul (@sporrendo) reported

    What ******** is happening, @SkySports? NOBODY WANTS THIS!!!

  • zamatius
    Robert Edward Norman (@zamatius) reported

    @SkySports just disappointing 4 Emma 4-2 up on her serve then 2 go down like that having 3 break points 2 get back and lose out not sure why it started 2 go wrong in the 7th game come on Andrew work your magic from court side.

  • _Missus_k
    Andrea (@_Missus_k) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports So what about all the decisions that have gone against Celtic? Awh yeah they don’t matter as don’t directly affect any other club. Celtic fans have been calling it out for years but were labelled paranoid or “always cheated, never defeated”.

  • wardides
    Wardides (@wardides) reported

    @AFC_Gooner_Mark @SkySports Genuine question - what is your issue with sky sports on this? There’s MNF nearly every other week.

  • PunterHRPGA
    PunterHRPGA (@PunterHRPGA) reported

    @AFC_Gooner_Mark @SkySports What a terrible decision

  • EastStandColony
    JimtheSeal (@EastStandColony) reported

    @AFC_Gooner_Mark @SkySports GCSEs shouldn't never comes before football

  • j199024
    John (@j199024) reported

    @AFC_Gooner_Mark @AllenWeso6 @SkySports I do understand mate because I've been there and it made me realise there is more to life especially when I look back and think I wished I could go back and not have worked that Sunday because I never got to create other memories. I wish your lad all the best with his GCSE's mate but there is always another day for GCSE's but there is only one day to create that memory you'll never forget and neither will your Lad.