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Sky Outage Report in St. Helens, Isle of Wight, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Gosport, Portsmouth, Fareham, Cowes, Havant, and East Cowes.

CityProblem TypeReport Time
Gosport TV 1 day ago
Gosport Phone 2 days ago
Portsmouth Internet 11 days ago
Gosport Internet 13 days ago
Portsmouth Wi-fi 14 days ago
Portsmouth Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • spudburd
    Tony Brooks (@spudburd) reported from Portsmouth, England

    @SkyHelpTeam is there a broadband issue again in the PO area again (

  • lukechanner
    Luke Channer (@lukechanner) reported from Portsmouth, England

    @SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...

  • jack_davison18
    JackLeo🤠 (@jack_davison18) reported from Ryde, England

    Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!

  • moofisher
    Emma Louise (@moofisher) reported from Portsmouth, England

    @SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband

  • twitbypat
    ⓅⓁ✌️🤓✌️ (@twitbypat) reported from Portsmouth, England

    @SkyHelpTeam sky is down. Portsmouth

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam It says there is an outage in my area

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • RebeccaFindlay1
    Rebecca Findlay (@RebeccaFindlay1) reported from Portsmouth, England

    @SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!

  • rothmans1971
    Jess 💙 (@rothmans1971) reported from Gosport, England

    @bruceallmight16 @SkySports No, UK female players have never asked for equal pay.

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown

  • darmadbut
    Scott Butcher 🇬🇧 (@darmadbut) reported from Locks Heath, England

    @SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....

  • lucylou8229
    Lucy James (@lucylou8229) reported from Gosport, England

    @SkyHelpTeam My broadband is still not working in Hampshire any news???

  • ChrisOverthrow
    Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • BenGMan1988
    Ben Man (@BenGMan1988) reported from Portsmouth, England

    @SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Lene12622
    Lene Padda (@Lene12622) reported

    @SkyUK Been on the phone for 2 hours today. Worst customer service I have ever experienced. Cut my internet off because of an error that no one can explain, today is day 4 without and no sign of being reconnected as someone need to approve it.

  • Mikeydude84
    Mikey (Top 0.3% on Duo!) (@Mikeydude84) reported

    @SkyHelpTeam There's an outage in your area, as it's said for the last 36 hours now

  • MrJoshuaBentley
    Josh Bentley (@MrJoshuaBentley) reported

    @SkyHelpTeam Hi! My Sky Q mini box keeps losing signal. It’s been doing it ever since we’ve had it, and it’s resolved by pulling the power cable out. I’ve tried all sorts of trouble shooting, but I might need a Sky Q Booster?

  • Char_Ferg_1407
    Charlotte Ferguson (@Char_Ferg_1407) reported

    @SkyHelpTeam We can't have either of our mobile phones connected to the internet when he's working as it kills the connection. Same with the TV, I'm not working atm and I can't wait h TV because it affects the connection also (catch up/on demand)

  • TigelaarWilma
    Wilma_Tigelaar (@TigelaarWilma) reported

    @SkyHelpTeam on your website it says that internet should work again in my area but it is still down. This is the second day now. Are you going to solve it today? I am in CT147 Deal area

  • milvenan
    Ross Milvenan (@milvenan) reported

    @SkyHelpTeam Hi, the service team are saying they can’t help. The issue is being ignored by all concerned. Meantime I still have no connection and can’t work. Can you speak with someone today who can take ownership and make it happen?

  • PeteGill703
    Pete Gill (@PeteGill703) reported

    @SkyUK Wish I’d never bought it ….. constant problems ….. no internet connection when there is …. Tiles missing off the display …. Trying to forward or rewind anything is awful …. Wasted £1000 😡

  • KarenMo92649104
    Karen Mo (@KarenMo92649104) reported

    @SkyUK After 14yrs as a customer,bound by contract til October.The constant price increases you throw at us & we have to accept yet I can't leave my contract early due to not being able to afford said increases anymore. Roll on October 22

  • Char_Ferg_1407
    Charlotte Ferguson (@Char_Ferg_1407) reported

    @SkyHelpTeam He's left and we still don't have an internet connection, I'm assuming he could be on his lunch break, hoping the issue is resolved soon as my partner has had to take the rest of the day off work as he can't work without the internet. 😩

  • SarahDreamOn
    sarah pearse-smith (@SarahDreamOn) reported

    @SkyHelpTeam She did but the adviser didnt mention it , to get this now if it hasnt gone through would she need to cancel and redo it