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Sky Outage Report in St. Helens, Isle of Wight, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in St. Helens, Isle of Wight, England 03/28/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near St. Helens, Isle of Wight, England

The most recent Sky outage reports came from the following cities: Portsmouth, Gosport, Waterlooville, Fareham, Cowes, Havant, East Cowes and Newport.

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City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomGosport Internet
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • jack_davison18 JackLeo🤠 (@jack_davison18) reported from Ryde, England

    Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam

  • sarahuk35 Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown

  • lukechanner Luke Channer (@lukechanner) reported from Portsmouth, England

    @SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/

  • moofisher Emma Louise (@moofisher) reported from Portsmouth, England

    @SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband

  • sarahuk35 Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam It says there is an outage in my area

  • joe_westminster Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • rothmans1971 Jess 💙 (@rothmans1971) reported from Gosport, England

    @bruceallmight16 @SkySports No, UK female players have never asked for equal pay.

  • lucylou8229 Lucy James (@lucylou8229) reported from Gosport, England

    @SkyHelpTeam My broadband is still not working in Hampshire any news???

  • RobertWSaunders MY NAME IS ROB (@RobertWSaunders) reported from Southbourne, England

    @SkyHelpTeam Hello. I broke my TV package. Can you help?

  • BenGMan1988 Ben Man (@BenGMan1988) reported from Portsmouth, England

    @SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?

  • CharleeBangs DJ Charlee Bangs (@CharleeBangs) reported from Portsmouth, England

    @bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.

  • FGIBBINS Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...

  • eiffel_71 Jess 💙 (@eiffel_71) reported from Gosport, England

    @garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.

  • FGIBBINS Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!

  • ChrisOverthrow Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • darmadbut Scott Butcher 🇬🇧 (@darmadbut) reported from Locks Heath, England

    @SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....

  • mncwayne Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????

  • joe_westminster Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sucksfacebook Barry House (@sucksfacebook) reported

    @BeckyEverson @SkyUK @virginmedia Sky is ****. Virginmedia used to be good. Now they just as ****. Constant disconnections even when you select your own WiFi channel which one one else is using. Each lockdown has been a nightmare cos virigin internet randomly goes down. Sometimes in the middle of video calls.

  • thekingghost Paul Barrow (@thekingghost) reported

    @SkyHelpTeam sky broadband now down for 6 hours, no out of hours phone service, sky app down for scheduled maintenance and service status web page temporarily unavailable. To think I'm stupid enough to actually pay good money for this !

  • scarp321 lucy (@scarp321) reported

    @SkyHelpTeam broadband been down since midnight, your test system keeps failing and says come back later after saying no fault detected. Multiple reports of broadband issues from 3rd party source. MySky app is also down.

  • johnnylad1888 Johnny Donaghue (@johnnylad1888) reported

    @SkyHelpTeam what the hell is going on with the broad band in the morecambe and heysham area??? It's been awful for weeks now it's gone completely!!!!

  • mrlewisrowling mr lewis rowling (@mrlewisrowling) reported

    @SkyHelpTeam Just noticed that you have reported that one of the exchanges had gone down leaving customers without phone or internet .and yet your advice was to visit the website for more information. ?

  • liamparsons16_ liam (@liamparsons16_) reported

    @JakeT230_ @SkyHelpTeam @SkyUK My internet has been down since 12

  • liamparsons16_ liam (@liamparsons16_) reported

    @SkyUK internet has been down 3 times today and a total of 8 times this week sort it out, plus haven’t been able to connect to the internet for the past 40 mins what’s happening?

  • GarethM79 Gareth (@GarethM79) reported

    @wordsasylum @SkyHelpTeam I'm in the west of town, I'm with Zen and mine is down, have DSL sync but no service, and no engineering works are scheduled, so something is wrong...

  • thekingghost Paul Barrow (@thekingghost) reported

    @SkyHelpTeam sky broadband now down for 6 hours, no out of hours phone service, sky app down for scheduled maintenance and service status web page temporarily unavailable. To think I'm stupid enough to actually pay good money for this **** show

  • HobgobblinSb Shane (@HobgobblinSb) reported

    @SkyUK @SkyHelpTeam I understand that you need to upgrade etc but where was your customer service email to say your services were going down?? Didn't appreciate my disconnection last night in the middle of what I was doing.