Sky Outage Report in St. Helens, Isle of Wight, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Gosport, Havant, Portsmouth, Waterlooville, Ryde, Sandown, Shanklin and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
TV | |
| Havant |
Internet | |
| Portsmouth |
Phone | |
| Havant |
TV | |
| Portsmouth |
TV | |
| Portsmouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Jess 💙
(@rothmans1971) reported
from
Gosport, England
@bruceallmight16 @SkySports No, UK female players have never asked for equal pay.
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DJ Charlee Bangs
(@CharleeBangs) reported
from
Portsmouth, England
@bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam It says there is an outage in my area
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!
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Ben Man
(@BenGMan1988) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown
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MY NAME IS ROB
(@RobertWSaunders) reported
from
Southbourne, England
@SkyHelpTeam Hello. I broke my TV package. Can you help?
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.
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JackLeo🤠
(@jack_davison18) reported
from
Ryde, England
Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam
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Scott Butcher 🇬🇧
(@darmadbut) reported
from
Locks Heath, England
@SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....
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Lucy James
(@lucylou8229) reported
from
Gosport, England
@SkyHelpTeam My broadband is still not working in Hampshire any news???
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Emma Louise
(@moofisher) reported
from
Portsmouth, England
@SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband
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Luke Channer
(@lukechanner) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle birch
(@Michellebirch71) reported
@SkyHelpTeam Thank you Becca for the update. Not one to be cynical but it was hell of co-incidence that City Fibre were at the local exchange box and we received a letter offering their services through our door at the time of the outage!
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daniel leech
(@LeechDaniel) reported
@SkyHelpTeam internet has been awful for the last couple of days, almost none existent today and tried for over an hour today to get through to your helpline! great service, glad I’m paying £90+ a month 👍
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Mark Rees
(@fliptop1966) reported
@SkyHelpTeam My Sky Q box has recently stopped searching Netflix and Amazon Prime, can you help?
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Kim Tuley
(@KimleyMac) reported
@SkyUK out of contract and just tried to cancel, next bill due on 28th December (Payment for the month ahead) but been told that I’ll have to pay again on the 28th January even though 31 days notice from today takes me up to 17th January!!! What money stealing con is this this?
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Amanda Williams
(@AmandaW37107899) reported
@SkyHelpTeam No it was dpd due to postal strike. Sky booked it. And did not tell me about a return label!!!!! Three days I’ve waited for the delivery! Twice dpd didn’t deliver! We’ve had no tv since Saturday and no one is taking hold of this complaint!
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joy thomS
(@thomSJoy) reported
@SkyUK I have managed to get hold of the technical department . sorted the problem but unhappy with the fact I had to lose all my recordings
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James Fisher
(@Trainjames22) reported
@SkyHelpTeam So would that get our issue fixed any quicker
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Ann MILLER
(@AnnMILL23668567) reported
@SkyHelpTeam sky q fitted Wednesday, not working today and customer service can't get engineer till 29 Dec. Rubbish service
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edward
(@edward77385225) reported
@SkyUK If I cancel a much worse deal I got from you on Monday exercising my 31 day rights, could I have this offer ?
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Paul
(@8gzd8k76nM) reported
@nkmthfc @SkyHelpTeam @OpenreachHelp Its domestic broadband it gives you no right to work from home. Also your assumptions about how Openreach's network functions is totally incorrect but then again you aren't an engineer so keep those unhelpful comments to yourself. Get yourself into the office and stop moaning