Sky

Sky Outage Report in St. Helens, Isle of Wight, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in St. Helens, Isle of Wight, England 01/20/2026 05:05

January 20: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near St. Helens, Isle of Wight, England

The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Sandown, Gosport, Havant, Cosham, Cowes, Waterlooville, East Cowes, Newport and Emsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • eiffel_71 Jess 💙 (@eiffel_71) reported from Gosport, England

    @sonnyathwal1 @BecksGreeny @SkySports Nothing is shoved down anyone's throat. Everyone has the choice whether or not to watch.

  • barontedbear Jigglypuff's waiting on Christmas 🎄 (@barontedbear) reported from Havant, England

    @SkyHelpTeam so 6 calls in 2 days to my home number that no one has but you and they say they are from the 'technical team' and I apparently have issues with my broadband. How on earth does anyone get this number as assume it's not you calling from India!!

  • sunnyboy12345 brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.

  • twitbypat ⓅⓁ✌️🤓✌️ (@twitbypat) reported from Portsmouth, England

    @SkyHelpTeam sky is down. Portsmouth

  • RebeccaFindlay1 Rebecca Findlay (@RebeccaFindlay1) reported from Portsmouth, England

    @SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    Fairly relentless @SkyHelpTeam problems this evening. Lengthy internet outages all of a sudden this evening. I pay huge amounts of money every month for this kind of **** not to happen tbh.

  • joe_westminster Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • BenGMan1988 Ben Man (@BenGMan1988) reported from Portsmouth, England

    @SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?

  • sarahuk35 Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown

  • Lee_R1989 Lee Roberts (@Lee_R1989) reported from Fawley, England

    @SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks

  • eiffel_71 Jess 💙 (@eiffel_71) reported from Gosport, England

    @Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.

  • moofisher Emma Louise (@moofisher) reported from Portsmouth, England

    @SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband

  • jack_davison18 JackLeo🤠 (@jack_davison18) reported from Ryde, England

    Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam

  • eiffel_71 Jess 💙 (@eiffel_71) reported from Gosport, England

    @Andy55426028 @BecksGreeny @SkySports It's abolishing the distinction and making women play in the men's game that would be stupid.

  • sarahuk35 Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam It says there is an outage in my area

  • Reedy88LFC Christopher Reed (@Reedy88LFC) reported from Bembridge, England

    @SkySports Absolute shambles @SolheimCupUSA That ball is never “overhanging” therefore you don’t have to wait the full 10 seconds to pick the ball up!!! 😬

  • masonicus Ashley Mason (@masonicus) reported from Portsmouth, England

    @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

  • spudburd Tony Brooks (@spudburd) reported from Portsmouth, England

    @SkyHelpTeam is there a broadband issue again in the PO area again (

  • joe_westminster Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡

  • joe_westminster Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SlickHammyJR Junior Hammy (@SlickHammyJR) reported

    @SkyHelpTeam Hi I am having problems with my internet connection the internet is not working and the power light is solid green and wireless solid green but the internet has no light on the Sky Q Hub and this is the replacement hub I received today.

  • Nickbrown201 Nick (@Nickbrown201) reported

    @SkyHelpTeam hi, how can I get replacement micro filters? My broadband keeps cutting out when I get a call. Broadband line is fine, can’t work out how to fit it on website. Personal customer.

  • manas_sarthak Manas Singh (@manas_sarthak) reported

    @PrashantMUFC Star sports with the worst ads and pundits in the game.... Would love if they streamed SkySports Pundits instead.

  • godanicusmusic Joe Travers (@godanicusmusic) reported

    @Alfred_ham3 @SkySports @liam_garret21 Thank you my friend. I was just sitting here thinking the same thing.... ill never find a legit bitcoin trader, and to console myself, clicked on an article about Schumacher. What's the chances. God must be looking down on me.

  • UKPhilaUnite James Lewis (@UKPhilaUnite) reported

    @SkyUK how the hell do you get through to someone? Phone line doesn't work, no live chat. Sky TV hasn't worked for about 6 months and now broadband has decided to shut up shop. Your customer service is ridiculous. Getting through to an actual person takes about an hour.

  • TheWolf0572 Mark Woolford (@TheWolf0572) reported

    @LaraJBotha @SkyHelpTeam Yes for me too. Fortunately I could use hotspot from my phone so carried on. It is frustrating though, especially the lack of update. The fact it is out across the country suggests a larger issue!

  • GradeBR_ gradebr (@GradeBR_) reported

    @SkyHelpTeam Nope iv rang 2ce about it and im ringing now so u can test the line whilst it’s raining I had sky at my old house over the road like 5 doors down and never once did this so there’s a problem with the line to this house

  • SlickHammyJR Junior Hammy (@SlickHammyJR) reported

    @SkyHelpTeam I already set it up this morning and it only worked for a few hours but same issue as old hub internet light is blank.

  • pkmartin86 pkm media (@pkmartin86) reported

    @SkySports Absolute ****. From "winning CL in 3 years" to process to this....**** off out of my club and bring that clown Edu with you...whilst you're at it, take the fans that still back this bullshit along too...sick of it. Sick of XG, XA XA **** yourself...made up stats. Made up plan.

  • EmmaDemetriades Emma Demetriades (@EmmaDemetriades) reported

    @SkyHelpTeam Yes I’ve done that 10 times today - it says there’s a problem with my hub, then I click through (without even doing anything to the hub anymore as it makes no difference) and at the end it checks it again and says it’s fine???