Sky Outage Report in St. Helens, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Sandown, Gosport, Havant, Cosham, Cowes, Waterlooville, East Cowes, Newport and Emsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Ashley Mason
(@masonicus) reported
from
Portsmouth, England
@SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.
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ⓅⓁ✌️🤓✌️
(@twitbypat) reported
from
Portsmouth, England
@SkyHelpTeam sky is down. Portsmouth
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Lee Roberts
(@Lee_R1989) reported
from
Fawley, England
@SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks
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Ben Man
(@BenGMan1988) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.
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Rebecca Findlay
(@RebeccaFindlay1) reported
from
Portsmouth, England
@SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!
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Christopher Reed
(@Reedy88LFC) reported
from
Bembridge, England
@SkySports Absolute shambles @SolheimCupUSA That ball is never “overhanging” therefore you don’t have to wait the full 10 seconds to pick the ball up!!! 😬
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Tony Brooks
(@spudburd) reported
from
Portsmouth, England
@SkyHelpTeam is there a broadband issue again in the PO area again (
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam It says there is an outage in my area
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@Andy55426028 @BecksGreeny @SkySports It's abolishing the distinction and making women play in the men's game that would be stupid.
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JackLeo🤠
(@jack_davison18) reported
from
Ryde, England
Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam
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Emma Louise
(@moofisher) reported
from
Portsmouth, England
@SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@sonnyathwal1 @BecksGreeny @SkySports Nothing is shoved down anyone's throat. Everyone has the choice whether or not to watch.
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.
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Jigglypuff's waiting on Christmas 🎄
(@barontedbear) reported
from
Havant, England
@SkyHelpTeam so 6 calls in 2 days to my home number that no one has but you and they say they are from the 'technical team' and I apparently have issues with my broadband. How on earth does anyone get this number as assume it's not you calling from India!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Mc Guinness
(@migi1990) reported
@SkySports What a stupid thing to do. Have some class woman.
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key
(@key19062155) reported
@KaizenSYX @SkySports 1 incident makes someone a awful human being hahahahaahhaahhaahahq
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Anita Luciss
(@AnitaL1977) reported
@SkyHelpTeam I have tried that. All I need is to email you, no phone no email. Customer service is rubbish. I need a new router. Nothing else works. My contract is running out in April and I will definetely consider competition.
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Zak Pullen
(@zak_pullen) reported
@BillyWhiz @SkySports Idiotic. No one goes down like that if they hurt their knee.
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KerryPlays
(@KerryPlays) reported
@SkyHelpTeam I'm having trouble with my broadband, I want to know how to contact someone over the phone, I've tried all troubleshooting steps on the sky app and nothing is working
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Lorna Gebbie
(@scotsgirl23) reported
@SkyHelpTeam They haven’t been able to help in getting it sorted so far, which is 33 days of back and forth with SKY. therefore tying this route. My partner was not referrred to a manager when requested an hour ago on the last call to SKY. I want someone to call us with a resolution ASAP
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Lorna Gebbie
(@scotsgirl23) reported
@SkyHelpTeam We ordered it on 30th October. Surely this was enough time to sort any issues with the block on the line?!
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•
(@Samuel_MUFC) reported
@johnnybognor @SkySports if you read the article it says, that Maradona said ‘I swear to god I have never hit a woman’ and no charges were brought so he is innocent. she just knows that she will make news headlines by doing what she did
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Rachum
(@Rachum89) reported
@SkyHelpTeam @skytv why is channel 4 not working on the sky app on xbox?
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Roger roger
(@Rogerro95244364) reported
@SkyHelpTeam Sky broadband not working, sky come out then say it’s open reach, open reach change lline g fast plug, then sky come back and tell me openreach need to come back. Avoid Sky broadband.