Sky Outage Report in St. Helens, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Cowes, Gosport, Portsmouth, Emsworth, Waterlooville, Cosham, Havant, Ryde, Fareham, Sandown and Ventnor.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes |
TV | |
| Gosport |
TV | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Emsworth |
TV | |
| Waterlooville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Jess 💙
(@rothmans1971) reported
from
Gosport, England
@bruceallmight16 @SkySports No, UK female players have never asked for equal pay.
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam It says there is an outage in my area
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.
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DJ Charlee Bangs
(@CharleeBangs) reported
from
Portsmouth, England
@bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Scott Butcher 🇬🇧
(@darmadbut) reported
from
Locks Heath, England
@SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????
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Ben Man
(@BenGMan1988) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?
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MY NAME IS ROB
(@RobertWSaunders) reported
from
Southbourne, England
@SkyHelpTeam Hello. I broke my TV package. Can you help?
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.
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JackLeo🤠
(@jack_davison18) reported
from
Ryde, England
Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.
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Lucy James
(@lucylou8229) reported
from
Gosport, England
@SkyHelpTeam My broadband is still not working in Hampshire any news???
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Emma Louise
(@moofisher) reported
from
Portsmouth, England
@SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband
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Luke Channer
(@lukechanner) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Russ
(@RDL198040) reported
@SkyHelpTeam No it seemed to correct itself a few hours later, I think it happened to quite a few people but doesn’t seem to be an issue now 👍🏻
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Claire
(@xClairexCx) reported
@SkyHelpTeam is sky mobile down? I can’t roll any data from my piggy bank?
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Gary Cavanagh
(@1989Gmcgary) reported
@SkyHelpTeam Says there’s 2 issues affecting my sky broadband.
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Danielle x
(@xxmdaniellexx) reported
Sick to death with @SkyUK and @OpenreachHelp nearly 4 weeks without the internet and you are expecting me to pay a high bill for a service that I’ve not even received! Constantly getting fobbed off
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Chloë Bell
(@_chloembell) reported
@SkyHelpTeam We are in Ayrshire. Signal still not great.
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Tlise
(@tlise72) reported
@SkyHelpTeam received a replacement sim this AM. Followed instructions to activate and said should be a few mins. Nothings happened. I have put the old sim back in which still has signal as it said I would get a text when its done. Its been over 2 hours now?
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Sam Langley
(@SL42821) reported
@EverythingBoxi2 @SkySportsBoxing @SkySports I’m only going to tune in for the main event. Awful card.
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Steven
(@moomoo_captain) reported
@SkySports Another broken leg
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Suneel Manne
(@suneel707) reported
@SkyHelpTeam Yes i have 5g add one but we get G5 network for few days and few days only 4g coverage. That's with low speed
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Becky 🕸⭐
(@beckyboris) reported
@O2 and @SkyHelpTeam both absolutely garbage again today 🙄 #justsaying