Sky Outage Report in St. Helens, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Portsmouth, Gosport, Cowes, Havant, Fareham, East Cowes, Waterlooville, Newport, Sandown and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Gosport |
Phone | |
| Cowes |
Phone | |
| Portsmouth |
Internet | |
| Gosport |
Internet | |
| Havant |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam it's funny my 4g runs better than your poor internet service and all you say go to ur trash website do a test witch doesn't fix a thing. Paying for fibre but only get less than 10 up and down your a joke of an company!
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#JFT96
(@bertiemiz) reported
from
Havant, England
@SkySports He's full of shit.....Fury mugged him off, and he will do again....
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@JayHayon66 @SkyHelpTeam Look up comcast reviews they brought sky since then the internet turned to utter shit
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@SkyHelpTeam are taking the mick now, yet again Internet is down in gosport. Your services are a joke, I've complained on multiple occasions and still its crap or not working.
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ian fabian
(@ifabio_ian) reported
from
Portsmouth, England
@SkySportsPL @SkySports It's a bloody slow game. 😔
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam your broadband services are utterly useless can't wait until this lockdown ends so i can get rid off you and switch too a more reliable provider. You're just using this lockdown as an excuse to not fix ur poor service
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Sam Macdonald
(@mackeydee88) reported
from
Locks Heath, England
@SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now
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David Angland
(@dave_angland) reported
from
Locks Heath, England
@SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam They don't fix anything as tried loads of times just sick of poor internet services when ik i can get better somewhere else
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Jackie baker
(@Jacquelinebak68) reported
from
Gosport, England
@SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam hi just to let you know we haven't had Internet service since gone 2pm an still out and there's a few other people in my area with same problem Portsmouth,Waterlooville area!
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam i hate having to tweet here on a regular basis but it is a joke that i can't even use my internet properly because getting lower the 5gb download speeds and like 3gb upload speeds. It improves one week but next back to shit! #skybroadband
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam your internet is such poor quality with low fiber speeds and download speeds. Ive had two engineers come out and still piss poor quality an if I'm lucky I'll just about getting over 10mb when should be getting close to 50mb. #Broadband
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Robbieblake
(@Blake1976Rob) reported
from
Portsmouth, England
@millsy_80 @SkySports I get that but the standard around theses days in my opinion is terrible. Lyon PSG and Leipzig in the semi finals of champions league. 2 teams from the french league. 🙈
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Lawrence Hall
(@LawrencePFCHall) reported
from
Portsmouth, England
@SkyHelpTeam is internet not working in the Portsmouth area?
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@munty1980 @SkySports I'm not a Liverpool fan but they did the job before the lockdown pretty much its not their fault that all the other teams are so crap this season. Seems purely salty from other teams who want to make any excuse.
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James Bowers [VS] [QUEN]
(@JamesBowers1983) reported
from
Newport, England
@SkyHelpTeam my internet is rubbish at the moment I’m on sky fibre max and I get max 40 and it keeps dropping out. why am I paying for service that keeps dropping out and unrealiable. It’s all plugged in how it should be I don’t know what else I can do
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam don't tell me go to your website to test the internet because done that and still doesn't work, I'm paying for fibre but receiving blower the 2gb upload speed and 1gb download speed. Ive tweeted multiple times about issue in Portsmouth area
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Gina Hough
(@hough_and_stuff) reported
from
Locks Heath, England
@SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is there anyone else internet disconnect yesterday on it's own and since then my internet has gone to shit again with getting blow 5gb download speeds and same for upload. I'm in Portsmouth area #boardband #internet #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@jwalsh82) reported
@SkyHelpTeam Hi Matt, I’ve been told “next week” for 3 weeks. I need someone to follow this up please. I’m calculating the missed apps + days without service at over £150 compensation. Can someone please contact me today with an actual update as this is beyond a joke. Or cancel my contract.
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soph v. 4958
(@sophb66) reported
All I wanted for Christmas was for @SkyHelpTeam to fix their SKY GO app but that didn’t happen
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Mark
(@markskevy) reported
@SkyHelpTeam could I have some help with my account please as I'm getting nowhere fast and if this carries on you can rip the lot out and I'll go elsewhere this is absolutely ridiculous trying to get an answer from a human!
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Andrew Creak (They / He)
(@AndrewCreak) reported
@SkyHelpTeam How does that help those of us already subscribed to Brit Box directly, we can’t watch through prime.
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Helen Barbara Smith #IstandwithBoris96.5%
(@HelenBarbaraSmi) reported
@seaby13 @LorenzoBrauer @SkySports My son was there, took him 38 minutes to leave the ground and catch a park and ride bus, he said they were singing rude songs about Sky, expect Sky muted the sound when they broadcast the game. Disgraceful way to treat fans.
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Lwright90
(@Lolly7453) reported
@SkyHelpTeam need some help please. Despite cancelling all my services back in October with yourselves I’m still getting outstanding bills. Please can someone dm to discuss this with me please?
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Jamie
(@jwalsh82) reported
@SkyHelpTeam tell me to speak to @WeAreOpenreach @OpenreachHelp but Openreach tell me it’s Sky I need to speak with. Someone please contact me asap to discuss this complaint and when the work will be completed. Oh and to discuss compensation amounts too.
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delaneypaul
(@DelaneyPaul) reported
@SkyUK Was an early adopter of Glass. Overall good experience & happy with it, only issue is integration of Channel 4 app not allowing to restart from beginning on their programs
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Mark
(@markskevy) reported
@SkyHelpTeam Tried to make enquiries about changing to sky glass at sky stand in town and they said my account is block due to an ongoing dispute so they can't help I'm paying my bill and still watching sky so what's the dispute???
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JustCam1313
(@Justcam131) reported
@SkyHelpTeam I have, an engineer came to sort out the problem, it worked for a day then it stopped working again. An engineer is coming 2day but the Internet is working now but it could go anytime, its like a ticking time bomb and that's without mentioning that the Xmas period was a disaster