Sky Outage Report in St. Helens, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Portsmouth, Newport, Gosport, Sandown, Waterlooville, Fareham, Havant, Cosham, Cowes and East Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
TV | |
| Newport |
TV | |
| Gosport |
Internet | |
| Portsmouth |
Internet | |
| Sandown |
TV | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Ben Man
(@BenGMan1988) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@sonnyathwal1 @BecksGreeny @SkySports Nothing is shoved down anyone's throat. Everyone has the choice whether or not to watch.
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Ashley Mason
(@masonicus) reported
from
Portsmouth, England
@SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Emma Louise
(@moofisher) reported
from
Portsmouth, England
@SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@Andy55426028 @BecksGreeny @SkySports Top women players don't perform to a poor standard. They're at the pinnacle of their sport. Where they would rank in someone else's sport is of no account.
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
@SkyHelpTeam No. It shows normal service. Each outage is about 20 minutes.
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@Dingdangdo3 @SkySports Very popular in Scandinavia. And plenty of us, me included, don't think it's bad at all.
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Christopher Reed
(@Reedy88LFC) reported
from
Bembridge, England
@SkySports Absolute shambles @SolheimCupUSA That ball is never “overhanging” therefore you don’t have to wait the full 10 seconds to pick the ball up!!! 😬
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
Fairly relentless @SkyHelpTeam problems this evening. Lengthy internet outages all of a sudden this evening. I pay huge amounts of money every month for this kind of **** not to happen tbh.
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@Andy55426028 @BecksGreeny @SkySports It's abolishing the distinction and making women play in the men's game that would be stupid.
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Lee Roberts
(@Lee_R1989) reported
from
Fawley, England
@SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks
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Rebecca Findlay
(@RebeccaFindlay1) reported
from
Portsmouth, England
@SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!
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Tony Brooks
(@spudburd) reported
from
Portsmouth, England
@SkyHelpTeam is there a broadband issue again in the PO area again (
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Jigglypuff's waiting on Christmas 🎄
(@barontedbear) reported
from
Havant, England
@SkyHelpTeam so 6 calls in 2 days to my home number that no one has but you and they say they are from the 'technical team' and I apparently have issues with my broadband. How on earth does anyone get this number as assume it's not you calling from India!!
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.
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ⓅⓁ✌️🤓✌️
(@twitbypat) reported
from
Portsmouth, England
@SkyHelpTeam sky is down. Portsmouth
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ForzaJustice1
(@ForzaJusticev1) reported
@SkyHelpTeam @THE_KHB_ @skyhelpteam- what is the estimated time frame for service returning?
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jen slack
(@jenislack1) reported
@CoryShackleton @SkyHelpTeam I don't mind it being down, what is irritating is the lack of communication from sky. #broadband
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Jayne Stewart
(@Jayne_A_Stewart) reported
@SkyHelpTeam @BrotherYet Could you also provide about North West England, working from home and have to connect the laptop to phone data. I knew I shouldn't have lowered my data down. Been off since early afternoon.
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james brindle
(@brindle182) reported
@SkyHelpTeam No internet for an hour in Stoke-on-Trent - is this the same issue?
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Stephen Regnauld
(@Cheekysteve) reported
@SkyHelpTeam Is there an ETA on when your broadband will be fit for purpose? I’m in Staffordshire and it’s been down for quite some time which is not helpful when working from home and have deadlines to meet!
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Madeleine Jordan
(@MadeleineJord4n) reported
@SkyHelpTeam any idea when the outage in Cardiff will be resolved?
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DaveLester
(@DaveLester85) reported
@MeeshLcfc @SkyUK @SkyHelpTeam First time I’ve every had an issue with sky in the last 2 years tbf
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Sach Acharya
(@LCFCSach) reported
@skinfeeling @SkyHelpTeam @SkyUK Ditto. Tried putting my email address which they hold and says I can’t use a Sky email address! That plus the broadband being down today is not great!!
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john bowen
(@JohnEdwardbowen) reported
@SkyHelpTeam my broadband is down in newport gwent. Been down since 12pm today. Is this to do with the issues? As says Cardiff and england I'm between those
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gracey
(@graceygrindley) reported
@brenton1000 @SkyHelpTeam Same ST10! Had no reply at all and we’ve been down since midday