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Sky outages and service status in St. Helens, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around St. Helens, including 0 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 17, 6:58 AM GMT+1.
  • 59% TV (59%)
  • 24% Phone (24%)
  • 18% Internet (18%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at Sky

Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Ryde, Portsmouth, Ventnor, Gosport, Newport, Havant, East Cowes, Fareham, Cosham, and Cowes.

CityProblem TypeReport Time
Ryde TV 2 days ago
Ryde TV 3 days ago
Portsmouth Phone 5 days ago
Ventnor TV 5 days ago
Gosport Phone 5 days ago
Newport Internet 5 days ago

Nearby cities with recent reports

Portsmouth

4 recent signals

5 days ago
Ryde

2 recent signals

2 days ago
Ventnor

1 recent signals

5 days ago
Gosport

1 recent signals

5 days ago
Newport

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    @15roundcunky @Stockers21 @Umar_iFL @EddieHearn @TheO2 @SkySports I can confirm that’s a lie. Went to Fury Seferi last year and it was ******* terrible bar Maurice ****** Flannagan

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @BigRonReturns @SkySports Televising games is not forcing down anyone's throat. People aren't forced to watch.

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • JunquetbySolent
    Junquet (@JunquetbySolent) reported from Gosport, England

    Dear Sky if I cancel my tv licence I’ll have to cancel SkyQ subscription I’m certain you don’t want to lose me so why not fight to stop BBC having a monopoly on access to ALL live TV Let BBC go hang I still want to watch other channels @SkyUK

  • lukechanner
    Luke Channer (@lukechanner) reported from Portsmouth, England

    @SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????

  • twitbypat
    ⓅⓁ✌️🤓✌️ (@twitbypat) reported from Portsmouth, England

    @SkyHelpTeam sky is down. Portsmouth

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @david_Sullivann @SkySports Nothing is forced down anyone's throat. No-one is forced to watch anything.

  • JamesBowers1983
    James Bowers [VS] [QUEN] (@JamesBowers1983) reported from Newport, England

    @SkyHelpTeam my internet is rubbish at the moment I’m on sky fibre max and I get max 40 and it keeps dropping out. why am I paying for service that keeps dropping out and unrealiable. It’s all plugged in how it should be I don’t know what else I can do

  • CharleeBangs
    DJ Charlee Bangs (@CharleeBangs) reported from Portsmouth, England

    @bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now

  • jdcrouch1972
    Jason Crouch (@jdcrouch1972) reported from Portsmouth, England

    Why is @SkySports #skygo streaming quality total crap whatever platform you use, PlayStation, computer. With 200+ mbps fibre internet it’s not the connection. When will they 64 bit code it? #streaming #mediaservice

  • james24oc
    James O'Connell☘️ (@james24oc) reported from Portsmouth, England

    @SkySports So your Bellator 222 coverage cuts to Aussie rugby before the main card result comes through - wtf

  • RealBenSibley
    Ben Sibley (@RealBenSibley) reported from Fareham, England

    Anyone else got a really bad picture for the rhinos game on @SkySports? For the money we pay it's not unreasonable to expect a clear picture surely?! 🤬

  • AlanFRob42
    Robbo (@AlanFRob42) reported from Havant, England

    @SkySports your football coverage is dwindling - no wonder Souness is leaving - Redknapp is grim for starters! Only really worth watching when Keane, Neville & Souness are on - don’t become as bad as BBC!

  • kgrbison
    Keven Gevaux-Ross (@kgrbison) reported from Gosport, England

    @SkyHelpTeam @borg091 Comes out and surprise surprise he cant fix it as its a external problem and he books a call with a outreach fibre specialist he turns up today to say that he cant fix it as its in the junction box so he has now booked a call for that to be done apparently contd

  • TheMailmanUk
    Robert Pearson (@TheMailmanUk) reported from Emsworth, England

    @SkyHelpTeam has Sky Broadband gone down in Hampshire?

  • johnnyboyp
    john pearce (@johnnyboyp) reported from Locks Heath, England

    @SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.

  • darmadbut
    Scott Butcher 🇬🇧 (@darmadbut) reported from Locks Heath, England

    @SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam yet another broadband issue in my area of Gosport. Says theres no outage but I ain't even got broadband coming into my house. Getting beyond silly now. Sort this out, myself and others are paying for a service that seems very sodding tempremantal. This ain't fair.

  • lucylou8229
    Lucy James (@lucylou8229) reported from Gosport, England

    @SkyHelpTeam My broadband is still not working in Hampshire any news???

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Metal_Rebel
    Metal_ Rebel 〓〓 (@Metal_Rebel) reported

    @cxdi55 @skytv @SkyHelpTeam Mine jumped to £104 a month! We had sports and movies, cut out the moves, but still expensive, but we have also had non stop problems with the Q box ever since.

  • stevenjh1821
    Stevie (@stevenjh1821) reported

    Hi @virginmedia so after a few years with yous it's time to say bye. Rang yesterday about my contract and it was going to jump from £86 to £161. After speaking to someone else they got it to £86.50. A new customer gets a better deal. Looks like I'm going to @SkyUK

  • 1HowardWalker
    Howard Walker (@1HowardWalker) reported

    @Alan_G_Shaw @SkySportsPL So were we. Another weekend down the toilet thanks to @SkySports

  • gjh1970av
    Gary H (@gjh1970av) reported

    @TheClubLiveTw @SkySports We shall see , Unai couldn't help Sancho because he wasn't good enough, think Garnacho is good enough but it's whether he's motivated and wants it

  • reesefletcher_
    Reese Fletcher (@reesefletcher_) reported

    @Donsboy1988 @SkySports Yeah. Not working for us.

  • pwl1279
    Peter William (@pwl1279) reported

    @cxdi55 @skytv @SkyHelpTeam Leave. I’ve never stayed with the same provider for more than 3 years. Yes it’s a faff moving, but saves a lot of money by doing so.

  • utarg
    Mike Cook (@utarg) reported

    @virginmedia @SkySports explain why I am paying for red button service to watch matches and the service is not working....

  • bedworthbcfc
    BedworthBlueNose (@bedworthbcfc) reported

    @AGrueller @SkySports Bloke is awful

  • TheWomanHolmes
    The Woman (@TheWomanHolmes) reported

    @bmstewart2004 I cancelled it after a terrible service and being passed around Philippines AND Africa, with none of them being able to understand me.. NOW @SkyHelpTeam are threatening me with bailiffs and court action! UNBELIEVABLE!

  • dazza606
    Derek (@dazza606) reported

    @SkyHelpTeam Got to say the discussion I've just had with your renewal team was one of the worst experiences I've ever had Kept on dragging things out Being sneaky when quoting prices and failing to disclose total price Avoiding answering simple questions and zero loyalty