Sky Outage Report in St. Helens, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Gosport, Portsmouth, Fareham, Waterlooville, Cowes, Havant, East Cowes, Newport, Sandown and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Internet | |
| Fareham |
Internet | |
| Waterlooville |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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MY NAME IS ROB
(@RobertWSaunders) reported
from
Southbourne, England
@SkyHelpTeam Hello. I broke my TV package. Can you help?
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Morning - Another outage in Hampshire?!?
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Lucy James
(@lucylou8229) reported
from
Gosport, England
@SkyHelpTeam My broadband is still not working in Hampshire any news???
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!
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Trevor Martin
(@Trevormartin58) reported
from
Locks Heath, England
@SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv
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Jigglypuff is trying not to spend money 💳
(@barontedbear) reported
from
Havant, England
@RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...
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Luke Channer
(@lukechanner) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
@robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is there anyone in the Portsmouth area Internet dropping with mad pocket loss. Ive reset the box a few times still doesn't fix it please like/rt if you're having the same problem
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.
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Jess 💙
(@rothmans1971) reported
from
Gosport, England
@bruceallmight16 @SkySports No, UK female players have never asked for equal pay.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam I'm having Internet connection problems again in Portsmouth area started at 6pm today an hasn't improved
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????
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DJ Charlee Bangs
(@CharleeBangs) reported
from
Portsmouth, England
@bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna James
(@JosieJoJJam) reported
@SkyHelpTeam any update on when the multiple exchange outage in Devon will be fixed?
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Linzi
(@Linz1mac) reported
I must be really stupid but how do I get @itvhub on my SkyQ box? @SkyHelpTeam I want to watch the rest of #karenpirie but it says it’s not available 🙃
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Brakedust
(@Brakedust1) reported
@SkyHelpTeam Service resumed in Exeter area.
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miss mallow 🤑
(@mallowsw0rld) reported
@SkyHelpTeam Done that and still not working, seeming like it's a ps server issue. Thanks anyways
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KBfoodphotos
(@kasiakatie) reported
@SkyHelpTeam Can you confirm that this is fixed in TQ9? I have had to find somewhere else to work today and don't want to pack up, move everything home and then find out it's still down.
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Anton McCoy
(@antonmccoy) reported
@adam_ainsworth @SkyHelpTeam Luckily it's back. I had no choice with the child being off full of snot, the wife in Norfolk, and the Grandparent support network being in New York. At least I'm not having to tether and hope I can deploy stuff over 4G anymore.
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rebeccak83
(@rebeccak83) reported
I’m sure @paramountplus is really great but @SkyUK are so rubbish and despite my multiple calls, speaking to many people no one can fix the problem. Was told when I called last week there was a problem with the service affecting many people….
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Nick
(@n_ick_edwards) reported
@SkyHelpTeam The troubleshooting suggests my phone is broken but the issue is with sky data (4g)… what now…
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Son Lyme
(@Son_Lyme) reported
@MichaelBensonn @SkySports After that fat slow shambles he put on against Fury, Dillian can do one.
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Peter King
(@Pedro_pete_82) reported
@SkyHelpTeam and chance you fancy fixing the broadband issue. I, like many others, use my internet for my business and am stuck without. Plenty of other service providers out there if you don’t…….