Sky Outage Report in St. Helens, Isle of Wight, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Sandown, Gosport, Havant, Cosham, Cowes, Waterlooville, East Cowes, Newport and Emsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam hi just to let you know we haven't had Internet service since gone 2pm an still out and there's a few other people in my area with same problem Portsmouth,Waterlooville area!
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Sam Macdonald
(@mackeydee88) reported
from
Locks Heath, England
@SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now
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Tony Bolton
(@bbotty) reported
from
Fawley, England
@FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.
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ian fabian
(@ifabio_ian) reported
from
Portsmouth, England
@SkySportsPL @SkySports It's a bloody slow game. 😔
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam don't tell me go to your website to test the internet because done that and still doesn't work, I'm paying for fibre but receiving blower the 2gb upload speed and 1gb download speed. Ive tweeted multiple times about issue in Portsmouth area
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Lawrence Hall
(@LawrencePFCHall) reported
from
Portsmouth, England
@SkyHelpTeam is internet not working in the Portsmouth area?
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam your broadband services are utterly useless can't wait until this lockdown ends so i can get rid off you and switch too a more reliable provider. You're just using this lockdown as an excuse to not fix ur poor service
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David Angland
(@dave_angland) reported
from
Locks Heath, England
@SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.
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Jackie baker
(@Jacquelinebak68) reported
from
Gosport, England
@SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help
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#JFT96
(@bertiemiz) reported
from
Havant, England
@SkySports He's full of shit.....Fury mugged him off, and he will do again....
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@munty1980 @SkySports I'm not a Liverpool fan but they did the job before the lockdown pretty much its not their fault that all the other teams are so crap this season. Seems purely salty from other teams who want to make any excuse.
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James Bowers [VS] [QUEN]
(@JamesBowers1983) reported
from
Newport, England
@SkyHelpTeam my internet is rubbish at the moment I’m on sky fibre max and I get max 40 and it keeps dropping out. why am I paying for service that keeps dropping out and unrealiable. It’s all plugged in how it should be I don’t know what else I can do
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@JayHayon66 @SkyHelpTeam Look up comcast reviews they brought sky since then the internet turned to utter shit
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam i hate having to tweet here on a regular basis but it is a joke that i can't even use my internet properly because getting lower the 5gb download speeds and like 3gb upload speeds. It improves one week but next back to shit! #skybroadband
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam your internet is such poor quality with low fiber speeds and download speeds. Ive had two engineers come out and still piss poor quality an if I'm lucky I'll just about getting over 10mb when should be getting close to 50mb. #Broadband
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Gina Hough
(@hough_and_stuff) reported
from
Locks Heath, England
@SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam it's funny my 4g runs better than your poor internet service and all you say go to ur trash website do a test witch doesn't fix a thing. Paying for fibre but only get less than 10 up and down your a joke of an company!
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam They don't fix anything as tried loads of times just sick of poor internet services when ik i can get better somewhere else
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@SkyHelpTeam are taking the mick now, yet again Internet is down in gosport. Your services are a joke, I've complained on multiple occasions and still its crap or not working.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is there anyone else internet disconnect yesterday on it's own and since then my internet has gone to shit again with getting blow 5gb download speeds and same for upload. I'm in Portsmouth area #boardband #internet #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh
(@Carpologyst) reported
@SkyHelpTeam private messaged over 30mins ago and not received a reply Sky have made a mistake and I need help
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Kirsty
(@mccrayon) reported
@SkyHelpTeam Hey, I returned my Sky Stream box 29th Dec, but @RoyalMail have had it since then. How do I get my Sky refund if it never arrives with you?
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joker
(@wilky01101) reported
@SkyHelpTeam Any update on when this issue is gonna be resolved? I have sky glass so now I have no access to any of my sky products. It’s ridiculous!!!
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👑
(@utdalex_18) reported
Nah this is a joke United aren’t on tv again tonight. When there’s only 2 games being played???? No wonder people stream games. @SkySports fix tf up
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Liz
(@lilibet1987) reported
@SkyHelpTeam What is the update on the outage please. As I am trying to work from home, very difficult with no WiFi, having to use data on my phone which I only have 8gb for the month, surely you should temporarily give me unlimited free of charge while you are fixing this issue??
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marty lawrance
(@marty_lawrance) reported
@SkyHelpTeam Is there a problem in NE38 area? my internet went off about 10pm last night. You had posted that there would be planned maintenance in the north east from midnight so I just assumed it had started early, but it is still off?
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Williams A.J.
(@synapse63) reported
Why is my broadband down again since changing to fibre it goes down when there is bad weather @SkyHelpTeam - I’m trying to work but not possible - how long is it likely to be down?
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marty lawrance
(@marty_lawrance) reported
@SkyHelpTeam Thanks Ellie, not good news, it says there's an outage in my area 😥
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Williams A.J.
(@synapse63) reported
@SkyHelpTeam It is back on now after almost 1 hour out - Moving to fibre hasn't worked out to well - its alway down when there is poor weather - whom do I contact regarding this please? Its about a much use as t*ts on a frog when trying to work from home
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Steven 🔴⚪
(@MiserableMackem) reported
@SkyHelpTeam what's the situation regarding compensation for down time? Broadband has been off since 9pm last night and your automated service reckons it could be 3 days?