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Sky outages and service status in St. Helens, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around St. Helens, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 24, 7:57 AM GMT+1.
  • 43% Internet (43%)
  • 29% Wi-fi (29%)
  • 14% TV (14%)
  • 14% Phone (14%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, Gosport, Havant, and Fareham.

CityProblem TypeReport Time
Portsmouth Wi-fi 14 hours ago
Portsmouth Internet 3 days ago
Gosport Internet 10 days ago
Havant Wi-fi 16 days ago
Gosport TV 19 days ago
Gosport Phone 20 days ago

Nearby cities with recent reports

Portsmouth

2 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • jess_kenward94
    Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • Russ_Clark9
    Russ Clark (@Russ_Clark9) reported from South Hayling, England

    @SkyUK hi guys, having major issues with our TV and broadband, keep having guys come over to have a look but it doesn’t seem to last please advise!

  • DhaswellphotoUK
    Daniel Haswell 📸🍊 (@DhaswellphotoUK) reported from Fareham, England

    Love how for the last 10 months sky commentators have had a huge problem with AD (somewhat understandably) yet are now begging for it to have happened again..the skysports verstappen agenda continues.

  • ConorDePaul
    Conor-Paul Bailey (@ConorDePaul) reported from Portsmouth, England

    @SkySports @poateyboy awful tackle that. Straight red all day long

  • utarg
    Mike Cook (@utarg) reported from Portsmouth, England

    @virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...

  • sunnyboy12345
    brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.

  • ArthurCogger
    Art68🔴⚪️ (@ArthurCogger) reported from Ryde, England

    @happyhoppy66 @SkySports @SkyUK Why don't they just pause this service automatically for their loyal customers, complete joke come on Sky help us out 👍

  • johnnyboyp
    john pearce (@johnnyboyp) reported from Locks Heath, England

    @SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.

  • keiranotooleUK
    Keiran O'Toole (@keiranotooleUK) reported from Newport, England

    @SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.

  • ChrisOverthrow
    Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • moofisher
    Emma Louise (@moofisher) reported from Portsmouth, England

    @SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband

  • barontedbear
    Jigglypuff is trying not to spend money 💳 (@barontedbear) reported from Havant, England

    @RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous

  • JamesBowers1983
    James Bowers [VS] [QUEN] (@JamesBowers1983) reported from Newport, England

    @SkyHelpTeam my internet is rubbish at the moment I’m on sky fibre max and I get max 40 and it keeps dropping out. why am I paying for service that keeps dropping out and unrealiable. It’s all plugged in how it should be I don’t know what else I can do

  • Trevormartin58
    Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv

  • RebeccaFindlay1
    Rebecca Findlay (@RebeccaFindlay1) reported from Portsmouth, England

    @SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!

  • twitbypat
    ⓅⓁ✌️🤓✌️ (@twitbypat) reported from Portsmouth, England

    @SkyHelpTeam sky is down. Portsmouth

  • tbotgates
    Tom Gates (@tbotgates) reported from Blackfield, England

    @TheSotonian1966 @SkyUK I just can’t be arsed anymore. Don’t need it rammed down my throat every day

  • Blake1976Rob
    Robbieblake (@Blake1976Rob) reported from Portsmouth, England

    @millsy_80 @SkySports I get that but the standard around theses days in my opinion is terrible. Lyon PSG and Leipzig in the semi finals of champions league. 2 teams from the french league. 🙈

  • Blake1976Rob
    Robbieblake (@Blake1976Rob) reported from Portsmouth, England

    Im having to listen to dermot Gallagher talking absolute rubbish on ref watch. He’s never played the game and hasnt got a clue and he’s on @SkySports @SkySportsNews when is one of the ex pros gunna step up and tell him

  • barontedbear
    Jigglypuff's waiting on Christmas 🎄 (@barontedbear) reported from Havant, England

    @SkyHelpTeam so 6 calls in 2 days to my home number that no one has but you and they say they are from the 'technical team' and I apparently have issues with my broadband. How on earth does anyone get this number as assume it's not you calling from India!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • x_Sala_24_12_72
    👅🫶Alas / minx ☺️🫶👅 (@x_Sala_24_12_72) reported

    @jammierooroo @Craftycryer @SkyUK Just move to someone else and cancel DD etc .. then escalate the complaint and refuse to pay the leaving charge ... Sky are terrible the equivalent to British gas .. the worse out there ..

  • EllisPrince4
    Ellis Prince (@EllisPrince4) reported

    @SkySports hi, could someone help please? I’m trying to watch the Nottingham Forest game on main event but it’s only showing 2011 Barcelona instead #nffc

  • PaulGallantNUFC
    BritainsGotGallant (@PaulGallantNUFC) reported

    @jammierooroo @SkyUK Why couldn’t your MIL just say no and hang up? Not the sales advisors fault at all

  • zoezm_
    zoe (@zoezm_) reported

    @jammierooroo @SkyUK Repulsive. Had a similar experience a few years ago and I’ll never use them again. Hope it gets sorted.

  • Alexgoldie156
    Alex Goldie (@Alexgoldie156) reported

    @jammierooroo @SkyUK Just cancel it. You have 14 days to do so without penalty (Consumer Contracts Regulations 2013). The make sure that you remove any further business from them. Ringing and being aggressive will just have your call terminated by them.

  • Shelly152681009
    Shelly (@Shelly152681009) reported

    @jammierooroo @SkyUK Show her how to work a fire stick and **** em where it hurts

  • DashaLdn
    Dasha (@DashaLdn) reported

    @skyuk continued to take money out my account without service, said they will refund . Until today nothing. No calls. Every time I call, they say the other person agreed to terms that’s incorrect.

  • SageyAFK
    SageAFK (@SageyAFK) reported

    @jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.

  • VeloBet_Promo
    VeloBet Promotions (@VeloBet_Promo) reported

    @SkySports Chelsea at 48 points and 5 straight Ls, but SkySports still wants a post-mortem on Rosenior like the problem was one man.

  • BlagghP
    AngryDonkey_VR (@BlagghP) reported

    @jammierooroo @SkyUK i had dealings with sky customer services, ended up virtually screaming at them. truly horrible experience