Sky Outage Report in St. Helens, Isle of Wight, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Gosport, Portsmouth, Sandown, Waterlooville, Fareham, Ventnor and Havant.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Internet | |
| Portsmouth |
Internet | |
| Sandown |
Internet | |
| Waterlooville |
TV | |
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????
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Alan Henning
(@Alan_Henning) reported
from
St. Helens, England
@SkyUK I really fail to see why I should have to fork out £50 for HDR content, I give Sky the best part of £90 a month, I like the content I get, but, just because I was an earlier adopter of the Sky 2TB Box, I fail to see every I & others should suffer?
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Morning - Another outage in Hampshire?!?
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Trevor Martin
(@Trevormartin58) reported
from
Locks Heath, England
@SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam all those tweets I'm seeing about the waiting queue is one of the reasons I've not called up yet but i say this now it will be to Complain about poor Internet service's can't even watch Netflix without the buffing!
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Chloe Aldridge
(@Cwtch_76) reported
from
Gosport, England
@AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!
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Jess Cully #EFTA4UK
(@solentfish1971) reported
from
Gosport, England
@david_Sullivann @SkySports Nothing is forced down anyone's throat. No-one is forced to watch anything.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam Yes we have before but took day's on end to actually get a engineer out last time I had this problem
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steve chandler
(@chandlermcfc) reported
from
Portsmouth, England
**** @SkySports, @btsportfootball and the @premierleague . Money grabbing *****!!!!
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam it's really *************** every day Internet is rubbish always dropping an never improves even if they sends engineers out cant wait until @virginmedia is available in my area due to sky has no idea what their doing also sky website is bs
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam please can someone help we are constantly without internet access. Used the app to check and everything appears fine, but the internet is so intermittent we can’t do anything!!!! Please
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is there anyone in the Portsmouth area Internet dropping with mad pocket loss. Ive reset the box a few times still doesn't fix it please like/rt if you're having the same problem
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Conor-Paul Bailey
(@ConorDePaul) reported
from
Portsmouth, England
@SkySports @poateyboy awful tackle that. Straight red all day long
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
@robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN
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Jess Cully #EFTA4UK
(@solentfish1971) reported
from
Gosport, England
@BigRonReturns @SkySports Televising games is not forcing down anyone's throat. People aren't forced to watch.
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Jigglypuff is trying not to spend money 💳
(@barontedbear) reported
from
Havant, England
@RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam I'm having Internet connection problems again in Portsmouth area started at 6pm today an hasn't improved
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Thompson
(@SamT24) reported
@SkyHelpTeam hi guys - am I able to get some help please? I can’t seem to get through to anyone on the phone, keeps saying I need a text sent to me and have already done that...
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Jaspal Jandu
(@jjandu) reported
@SkyHelpTeam Dear @SkyHelpTeam. You gave me a direct message to call you but no phone number? Can you please help here, otherwise I'll look at other options. Customer service is not great so far. Thanks.
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Mark McCloskey
(@mmccloskey15) reported
@SkyHelpTeam I’ve got a black a screen stating no signal on my main SkyQ and the mini box. Have tried resetting the box and still no use. Have you got an outrage at the moment?
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Sarah
(@sarahphaseey) reported
@SkyHelpTeam Yeah, 5th December which isn’t good enough. Your awful service has cost me so much unnecessary time and money and now looking at other providers. Your service is a shambles
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Jordan Turland
(@_jordanturland) reported
@SkyHelpTeam still not even received a response from you. Very poor. @virginmedia do you offer better services than this. Am now considering a move.
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Adele Tierney
(@adele_tierney86) reported
@SkyHelpTeam Hi yes i can rebook online however i am not willing to wait until 7th January and thats the next available date. I have made official complaint and if the matter is not resolved in the next few days i am cancelling my subscription and joining virgin.
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KLo
(@KLimzadi) reported
@SkyHelpTeam Hi, I am having issues with access my sky account online. It says there is an account problem when trying to log on. Can you please help 💪
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Laura Patrick
(@floyd104) reported
@SkyHelpTeam I am looking to get my mum an accessibility remote but cannot find the menu on the phone number provided and am also waiting for a reply to an email. Could you please help?
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Sue Graves
(@thenuttynanny) reported
@SkyHelpTeam had my tv, broadband & phone installed today. Phone not work. BT man said I’d need Sky man, he said I need BT man. Can you help please?
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Laura Patrick
(@floyd104) reported
@GabyRoslin @SkyUK I had the same box broke day after we had it. They took ten days to come out to fix it!! Shocking