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Sky Outage Report in St. Helens, Isle of Wight, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Gosport, Portsmouth, Fareham, Cowes, and Havant.

CityProblem TypeReport Time
Gosport TV 2 days ago
Gosport Phone 3 days ago
Portsmouth Internet 12 days ago
Gosport Internet 14 days ago
Portsmouth Wi-fi 15 days ago
Portsmouth Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????

  • lukechanner
    Luke Channer (@lukechanner) reported from Portsmouth, England

    @SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Morning - Another outage in Hampshire?!?

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.

  • CharleeBangs
    DJ Charlee Bangs (@CharleeBangs) reported from Portsmouth, England

    @bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now

  • RobertWSaunders
    MY NAME IS ROB (@RobertWSaunders) reported from Southbourne, England

    @SkyHelpTeam Hello. I broke my TV package. Can you help?

  • darmadbut
    Scott Butcher 🇬🇧 (@darmadbut) reported from Locks Heath, England

    @SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....

  • rothmans1971
    Jess 💙 (@rothmans1971) reported from Gosport, England

    @bruceallmight16 @SkySports No, UK female players have never asked for equal pay.

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?

  • barontedbear
    Jigglypuff is trying not to spend money 💳 (@barontedbear) reported from Havant, England

    @RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous

  • lucylou8229
    Lucy James (@lucylou8229) reported from Gosport, England

    @SkyHelpTeam My broadband is still not working in Hampshire any news???

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.

  • Trevormartin58
    Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv

  • ChrisOverthrow
    Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Officialsurjku1
    Officialsurjkumar (@Officialsurjku1) reported

    @SkyUK Had enough of poor connections from Sky's Broadband, let's see what is available out there. #skybroadband #poorconnection

  • RococoAlmanegra
    Rococo Almanegra (@RococoAlmanegra) reported

    @SkyHelpTeam broadband is down here in NW5! What gives?

  • Carl_Mahoney
    Carl Mahoney (@Carl_Mahoney) reported

    @CarlyEmsley @SkyUK Been having problems myself, got to wait till the 29th January for an engineer 🙈

  • 2602Amie
    amie (@2602Amie) reported

    @SkyHelpTeam it would be really helpful if during a national lockdown your internet service stopped dropping out! It’s brilliant for people working and learning from home 🙄

  • sammyheywood27
    Samantha Heywood (@sammyheywood27) reported

    @SkyHelpTeam Thank you for your reply, there is still a problem when we got to recordings or anything other than TV guide it says please wait and we have a blue circle going round and round for 2-3 mins and then loads it’s the same on sky go app I noticed last night!

  • Vandekaii
    Tise🦖 (@Vandekaii) reported

    @Verminatoras @SkySports U are very stupid, we shld have got a pen

  • dan300178
    dan reason (@dan300178) reported

    @SkyHelpTeam I think an email address of where to send a complaint would be helpful.

  • willllyeah
    Will (@willllyeah) reported

    @Calvinroche1 @SkySports It’s very debatable about how they’re applied and whether it’s a stupid rule. The prem decided to apply them here, that’s fine, but of course it’s debatable whether it’s a stupid rule

  • Curlysue_70
    🌺Susan🌸🌸🔥 (@Curlysue_70) reported

    @Cath_Tyldesley @SkyHelpTeam Mine is the same!! So slow 😩😩

  • Ker6280
    Kerry Prior (@Ker6280) reported

    @SkyHelpTeam I have had two Engineer visits. The lie faults are fixed but the router is broken. We need a new one. You apparently can’t send due to a form not being a led to be done on the system. Pick up the phone and order please