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Sky outages and service status in St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around St. Helens, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 14, 5:39 PM GMT+1.
  • 43% Internet (43%)
  • 21% Wi-fi (21%)
  • 14% TV (14%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Sky

Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Gosport, and Havant.

CityProblem TypeReport Time
Portsmouth TV 4 days ago
Portsmouth Internet 4 days ago
Portsmouth Internet 7 days ago
Portsmouth Phone 10 days ago
Portsmouth Wi-fi 10 days ago
Fareham Wi-fi 10 days ago

Nearby cities with recent reports

Portsmouth

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • rothmans1971
    Jess 💙 (@rothmans1971) reported from Gosport, England

    @bruceallmight16 @SkySports No, UK female players have never asked for equal pay.

  • TheMailmanUk
    Robert Pearson (@TheMailmanUk) reported from Emsworth, England

    @SkyHelpTeam has Sky Broadband gone down in Hampshire?

  • nottherealjon
    Jon (@nottherealjon) reported from Fawley, England

    @SkySportsPL and @SkyHelpTeam You can shove your subscription etc up your arse unless you stop @Carra23 spitting about Liverpool games. Remain impartial. I'm not paying a lot of money for shit commentary. Michael Owen is more entertaining

  • Jacquelinebak68
    Jackie baker (@Jacquelinebak68) reported from Gosport, England

    @SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam I'm going around in circles! Need help urgently

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    @15roundcunky @Stockers21 @Umar_iFL @EddieHearn @TheO2 @SkySports I can confirm that’s a lie. Went to Fury Seferi last year and it was ******* terrible bar Maurice ****** Flannagan

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????

  • spudburd
    Tony Brooks (@spudburd) reported from Portsmouth, England

    @SkyHelpTeam is there a broadband issue again in the PO area again (

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @david_Sullivann @SkySports Nothing is forced down anyone's throat. No-one is forced to watch anything.

  • Waspsoton
    lee barnes (@Waspsoton) reported from Portsmouth, England

    @Cuppy_xx @LouChick @SkyUK No problem

  • johnnyboyp
    john pearce (@johnnyboyp) reported from Locks Heath, England

    @SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.

  • AlanFRob42
    Robbo (@AlanFRob42) reported from Havant, England

    @SkySports your football coverage is dwindling - no wonder Souness is leaving - Redknapp is grim for starters! Only really worth watching when Keane, Neville & Souness are on - don’t become as bad as BBC!

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.

  • Blake1976Rob
    Robbieblake (@Blake1976Rob) reported from Portsmouth, England

    @millsy_80 @SkySports I get that but the standard around theses days in my opinion is terrible. Lyon PSG and Leipzig in the semi finals of champions league. 2 teams from the french league. 🙈

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam It’s not good enuf - it’s now impacting childrens lives/education as my wife is a school teacher and needs to access online at home which she’s been unable to do @Ofcom - how do I cancel my package with you please?

  • Alan_Henning
    Alan Henning (@Alan_Henning) reported from St. Helens, England

    @SkyUK I really fail to see why I should have to fork out £50 for HDR content, I give Sky the best part of £90 a month, I like the content I get, but, just because I was an earlier adopter of the Sky 2TB Box, I fail to see every I & others should suffer?

  • jack_davison18
    JackLeo🤠 (@jack_davison18) reported from Ryde, England

    Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam

  • BenGMan1988
    Ben Man (@BenGMan1988) reported from Portsmouth, England

    @SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Albertprince75
    Sir Walter Really (He Can’t / Be Arsed) (@Albertprince75) reported

    @AFC_Gooner_Mark @SkySports Never heard of re-sits?

  • RobEllis1183719
    Rob Ellis (@RobEllis1183719) reported

    Hey @SkyUK had no signal for weeks. Engineer confirms its a line of sight issue that is your fault and tells me to move to stream. Call and told to pay £40 for something not my fault. Been with you nearly 12 years, still have no TV as I'm not paying. Was told a manger would call

  • CCFCJOSH05
    Josh (C) (@CCFCJOSH05) reported

    @AFC_Gooner_Mark @SkySports I had GCSEs last year, did my science exam ran to the car for Sunderland away, we lost in the 121st minute and I got back down to do sport the next day. Don’t blame sky when you could have done both

  • OrvCole
    #ColeWorld (@OrvCole) reported

    @SkySportsPL ZERO OUTRAGE. When PGMOL got a foul correct vs Raya the whole app exploded. They dont care about write from wrong. Imagine saying a correct call was the worst call in league History Lets see if SkySports is going to interview Forrest players... Where is Rio and Gary Neville?

  • Misswhu42milli1
    Miss WHU (@Misswhu42milli1) reported

    @AFC_Gooner_Mark @SkySports My son would stick me in a care home and never visit if I did this.

  • JONBOYLITTLE
    Jon Little (@JONBOYLITTLE) reported

    Player interview mid game 🤯🤯🤯🤯 @SkySports **** off with it now

  • Stevie13660001
    Stevie (@Stevie13660001) reported

    @stevo_paisley @iRuntheshow1 @SkySports I don’t support ranger ya ******. I think both sides of the old firm are a cancer on our society. Shut down both clubs and send the Celtic fans to Ireland so they can suck off the **** priests over there & send the rangers fans to England so they can suck off the **** royals.

  • teebee_16
    tee. (@teebee_16) reported

    @ZaidBalll @SkySports And people thought Gary Neville, a whole professional footballer, was overreacting. Lmao. My fanbase is very funny sometimes. It was terrible call and was worth the scrutiny. Whether he's a United legend does not matter.

  • arsenal_sharky
    arsenal_sharky 🇬🇧✝️ (@arsenal_sharky) reported

    @AFC_Gooner_Mark @SkySports Or maybe you're just being a ******* spastic finding something to whinge about 'About getting home and sleep' unless you live across the country your son will be fine going to bed at 11 you right munchkin, he's 16. But he should be revising anyways or he's going to **** it

  • AFC_Gooner_Mark
    Mark (@AFC_Gooner_Mark) reported

    @ColHal77 @SkySports It's probably fine for people who are more local but I'm on the south coast these days so travel is the issue.. The over reaction here is what epitomises the majority of people on this app.