Sky Outage Report in St. Helens, Isle of Wight, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near St. Helens, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Portsmouth, Sandown, Havant, Fareham, Waterlooville, Gosport, Ryde and Shanklin.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Sandown |
TV | |
| Havant |
Internet | |
| Fareham |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Sarah Goodchild-Sturrock
(@sarahuk35) reported
from
Shanklin, England
@SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown
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MY NAME IS ROB
(@RobertWSaunders) reported
from
Southbourne, England
@SkyHelpTeam Hello. I broke my TV package. Can you help?
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Luke Channer
(@lukechanner) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????
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Trevor Martin
(@Trevormartin58) reported
from
Locks Heath, England
@SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv
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Jigglypuff is trying not to spend money 💳
(@barontedbear) reported
from
Havant, England
@RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...
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Lucy James
(@lucylou8229) reported
from
Gosport, England
@SkyHelpTeam My broadband is still not working in Hampshire any news???
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DJ Charlee Bangs
(@CharleeBangs) reported
from
Portsmouth, England
@bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.
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Jess 💙
(@rothmans1971) reported
from
Gosport, England
@bruceallmight16 @SkySports No, UK female players have never asked for equal pay.
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????
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Scott Butcher 🇬🇧
(@darmadbut) reported
from
Locks Heath, England
@SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Morning - Another outage in Hampshire?!?
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!
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Jess 💙
(@eiffel_71) reported
from
Gosport, England
@garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kev Bateman
(@kevlarr78) reported
@SkyHelpTeam It's ok, left it for about 20 minutes, tried it again and it worked, thanks for the help tho.
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Hannah Lancaster
(@hanlancasterx) reported
@SkyHelpTeam We have Sky Q. We have just restarted and unplugged the router and Sky Q box, redone the router and then plugged the sky box back in and still having the same problems
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Don Fondue
(@_don_fondue) reported
@btsport would like to complain that your service AGAIN hasn’t properly recorded a match. Also the Complaint process in your app doesn’t work!! Absolute shambles. Please advise what you are going to rectify situation. Completely regret leave @SkyUK
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Kiviuiq
(@kiviuiq) reported
@SkyHelpTeam Don’t go down that scripted rabbit hole. Nothing wrong with broadband or router. Everything’s been reset. Sky download and the apps take an age to download. Amazon Fire-stick has no issues in streaming whatsoever. #Skyslow
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Nick Haw
(@DrKiff) reported
@SkyHelpTeam My sky q box fails to record programs on a regular basis. The error is "technical fault" and when I try to live pause the error is "live pause is not available". I have to reset the box to resolve the issue.
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Phil282
(@philk282) reported
@SkyHelpTeam As a help team is it not your job to help please? Can "you" please update us on what is happening There is no meaningful information on the link you keep providing Sorry but this is absolutely awful customer service from Sky
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Kiviuiq
(@kiviuiq) reported
@SkyHelpTeam All done - speed is 100Mbps. It’s a poor show. Message boards suggest many people are having this issue. I’ll be cancelling. #Skyslow
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D-Br
(@DBr45555090) reported
@SkyHelpTeam What's going on with sky broadband recently? Connection drops randomly for ages saying DNS error. Never happened until last week. Impossible to work from home or relax watching online streams if the internet dies every 30 minutes
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Robotto
(@TheSirRobotto) reported
Also, if this is true and he’s awake, and @SkySports @BBCSport etc etc are refusing to report this part of the story, and keep the horrible news of how he might be dead for views, they deserve to be cancelled.
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Kev Bateman
(@kevlarr78) reported
@SkyHelpTeam just tried to redeem your vip discovery+ offer, got as far as putting my pin in then told me there's a problem, do I have to ring the number it gives me?