1. Home
  2. Companies
  3. Sky
  4. St. Helens
Sky

Sky outages and service status in St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around St. Helens, including 0 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • 56% TV (56%)
  • 25% Phone (25%)
  • 19% Internet (19%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 27: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Ryde, Portsmouth, Ventnor, Gosport, Newport, Havant, East Cowes, Fareham, Cosham, and Cowes.

CityProblem TypeReport Time
Ryde TV 10 days ago
Ryde TV 11 days ago
Portsmouth Phone 14 days ago
Ventnor TV 14 days ago
Gosport Phone 14 days ago
Newport Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • RebeccaFindlay1
    Rebecca Findlay (@RebeccaFindlay1) reported from Portsmouth, England

    @SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!

  • stuartchalk
    stuartchalk (@stuartchalk) reported from Portsmouth, England

    @SkySports never spend another penny with sky ever again thieving bastards 👺👺💩💩

  • JunquetbySolent
    Junquet (@JunquetbySolent) reported from Gosport, England

    Dear Sky if I cancel my tv licence I’ll have to cancel SkyQ subscription I’m certain you don’t want to lose me so why not fight to stop BBC having a monopoly on access to ALL live TV Let BBC go hang I still want to watch other channels @SkyUK

  • ConorDePaul
    Conor-Paul Bailey (@ConorDePaul) reported from Portsmouth, England

    @SkySports @poateyboy awful tackle that. Straight red all day long

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam having an issue, can you help please

  • CoachZen
    Andy Rowlands (@CoachZen) reported from Fareham, England

    @SkySports if yesterday's programming and reporting is anything to go by. Please don't try to help my or any other EFL club in the future and stick to your beloved @premierleague financial cash cow as we know that is the only football you believe exists in England

  • mackeydee88
    Sam Macdonald (@mackeydee88) reported from Locks Heath, England

    @SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now

  • kgrbison
    Keven Gevaux-Ross (@kgrbison) reported from Gosport, England

    @SkyHelpTeam @borg091 Comes out and surprise surprise he cant fix it as its a external problem and he books a call with a outreach fibre specialist he turns up today to say that he cant fix it as its in the junction box so he has now booked a call for that to be done apparently contd

  • JamesBowers1983
    James Bowers [VS] [QUEN] (@JamesBowers1983) reported from Newport, England

    @SkyHelpTeam my internet is rubbish at the moment I’m on sky fibre max and I get max 40 and it keeps dropping out. why am I paying for service that keeps dropping out and unrealiable. It’s all plugged in how it should be I don’t know what else I can do

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    @SkyHelpTeam No. It shows normal service. Each outage is about 20 minutes.

  • MattHarris84
    Matt Harris (@MattHarris84) reported from Gosport, England

    I’ve ordered the #PrograisTaylor event and one of the main fights I wanted see featuring @scourtenay happened before the show went live on my box WTF @SkySportsBoxing @SkyUK @SkyHelpTeam 🤬🤬🤬

  • darmadbut
    Scott Butcher 🇬🇧 (@darmadbut) reported from Locks Heath, England

    @SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....

  • VocalistRKeith
    Russell Keith (@VocalistRKeith) reported from Havant, England

    What doesn't help fight #racism is when @GNev2 makes a great point but @SkySports directors have to say in the hosts ear 'allegedly' 'these are not the thoughts of skysports' all stand together or it's just empty words. #nevforpriminister #SundayThoughts #PremierLeague

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @sonnyathwal1 @BecksGreeny @SkySports Nothing is shoved down anyone's throat. Everyone has the choice whether or not to watch.

  • ArthurCogger
    Art68🔴⚪️ (@ArthurCogger) reported from Ryde, England

    @happyhoppy66 @SkySports @SkyUK Why don't they just pause this service automatically for their loyal customers, complete joke come on Sky help us out 👍

  • Jacquelinebak68
    Jackie baker (@Jacquelinebak68) reported from Gosport, England

    @SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @david_Sullivann @SkySports Nothing is forced down anyone's throat. No-one is forced to watch anything.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • tonyshughes
    Tony Hughes (@tonyshughes) reported

    Picture quality on sky sports+ is dreadful, pixelating every 30 seconds and stopping intermittently. It's alright showing 1500 games this year but if it means this quality then don't bother. New front menu is awful as well. @SkySports

  • OJPAC02
    O.J PAc (@OJPAC02) reported

    @TheBlueDodger @SkySports Too many defenders that doesn’t have the attacking ability on this team playing together won’t help us in the attack!

  • Riaan256
    Riaan (@Riaan256) reported

    @livescore @SkySports What an *******.

  • beany74
    Archie (@beany74) reported

    The commentary on the #nufc match is awful, sort it out @skysports

  • NathyT_123
    Nathan Taylor (@NathyT_123) reported

    @SkySports whoever is on Co Comms for the Newcastle game.. fancy ******* him off ? Wow he’s bad, blokes got 0 knowledge just talking waffle

  • Avilla2022
    Matrix citizen (@Avilla2022) reported

    @villareport @SkySports ridiculous to bring another player just to loan out becuse unai doesnt want to use.... crazyyyy. honestly we are a joke. PSR is an issues but Villa does some retarded business every window

  • AlagbaEberechi
    ebere_lynxx🇳🇬 (@AlagbaEberechi) reported

    @StretfordEndx @SkySports I thought he had injury why pass his medical,,,ain't not the same issue with ederson ???? Something is wrong somewhere

  • shergar27
    No1Pedro (@shergar27) reported

    @SkySports So Newcastle REALLY REALLY wanted Palhinha and Hojbjerg and turned them down?? My arse!! ... where are all the pundits saying we can't attract anyone other than kids?? Just goes to show - NEVER LISTEN OR BELIEVE THE **** IN THE MEDIA - neither were ever on the radar....

  • MaxwellDerek
    Deeko (@MaxwellDerek) reported

    @SkyUK terrible customer service. Outage in my area (G72) and my broadband not working since Friday 21st August, still not back up and running. When I phone to ask when it will be sorted, the call handlers are not interested and only want to upgrade my tv/broadband package.

  • DavidPerezUK
    David Perez (@DavidPerezUK) reported

    @steevi1da @SkySports An illegal stream is better quality. Ridiculous service from Sky Q