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Sky outages and service status in St. Helens, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around St. Helens, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 28, 9:15 PM GMT+1.
  • 36% Internet (36%)
  • 18% Wi-fi (18%)
  • 18% TV (18%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Gosport, and Havant.

CityProblem TypeReport Time
Portsmouth E-mail 12 hours ago
Fareham TV 1 day ago
Portsmouth Total Blackout 4 days ago
Portsmouth Internet 4 days ago
Gosport Internet 4 days ago
Portsmouth Wi-fi 5 days ago

Nearby cities with recent reports

Portsmouth

4 recent signals

12 hours ago
Fareham

1 recent signals

1 day ago
Gosport

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • Alan_Henning
    Alan Henning (@Alan_Henning) reported from St. Helens, England

    @SkyUK I really fail to see why I should have to fork out £50 for HDR content, I give Sky the best part of £90 a month, I like the content I get, but, just because I was an earlier adopter of the Sky 2TB Box, I fail to see every I & others should suffer?

  • Lee_R1989
    Lee Roberts (@Lee_R1989) reported from Fawley, England

    @SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks

  • spudburd
    Tony Brooks (@spudburd) reported from Portsmouth, England

    @SkyHelpTeam is there a broadband issue again in the PO area again (

  • CharleeBangs
    DJ Charlee Bangs (@CharleeBangs) reported from Portsmouth, England

    @bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now

  • TheMailmanUk
    Robert Pearson (@TheMailmanUk) reported from Emsworth, England

    @SkyHelpTeam has Sky Broadband gone down in Hampshire?

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    @SkyHelpTeam No. It shows normal service. Each outage is about 20 minutes.

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam No internet again for 5th day in a row …. #awful

  • larstall
    Liam Arstall (@larstall) reported from Havant, England

    @SkyHelpTeam Done many times. The coverage is awful and getting worse. Not sure what O2 are doing, but seems to be impacting Sky, Tesco and GiffGaff - other’s networks my friends use. Used to be very good

  • darmadbut
    Scott Butcher 🇬🇧 (@darmadbut) reported from Locks Heath, England

    @SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....

  • manek43509
    Kit Marsden (@manek43509) reported from Fareham, England

    @SkyHelpTeam no, the one which has the issue is an iPad Air. The one which has been working is an iPad Mini 3.

  • markbradbury72
    mark bradbury (@markbradbury72) reported from Portsmouth, England

    Thank **** the window is now shut, worst one yet for made up stories 🙈 #coys #spurs #skysports

  • ConorDePaul
    Conor-Paul Bailey (@ConorDePaul) reported from Portsmouth, England

    @SkySports @poateyboy awful tackle that. Straight red all day long

  • DhaswellphotoUK
    Daniel Haswell 📸🍊 (@DhaswellphotoUK) reported from Fareham, England

    Love how for the last 10 months sky commentators have had a huge problem with AD (somewhat understandably) yet are now begging for it to have happened again..the skysports verstappen agenda continues.

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?

  • ChrisOverthrow
    Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • barontedbear
    Jigglypuff's waiting on Christmas 🎄 (@barontedbear) reported from Havant, England

    @SkyHelpTeam so 6 calls in 2 days to my home number that no one has but you and they say they are from the 'technical team' and I apparently have issues with my broadband. How on earth does anyone get this number as assume it's not you calling from India!!

  • utarg
    Mike Cook (@utarg) reported from Portsmouth, England

    @virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...

  • RobertWSaunders
    MY NAME IS ROB (@RobertWSaunders) reported from Southbourne, England

    @SkyHelpTeam Hello. I broke my TV package. Can you help?

  • mncwayne
    Wayne Butcher (@mncwayne) reported from Havant, England

    @SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GianeIrvin
    Irvin Giane (@GianeIrvin) reported

    @FabrizioRomano So assists from corners can make Bruno best in the league. But corner goals makes Arsenal the worst team in the league. Hmm @SkySports

  • SepLad
    Andy (@SepLad) reported

    @jammierooroo @SkyUK Sky has a bad reputation when it comes to renewals/contracts

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @beccahans @jammierooroo @SkyUK Well 'if' they have, anything they offer is always with a discount when you speak to them out of contract so she's still talking crap. Anyone out of contract does not come of worse. however, they dont

  • madcow42
    Sarah 🌼 & RIP Jasper 🐾 (@madcow42) reported

    @jammierooroo @JAU_4 @SkyUK Doesn’t help when the call centre is based outside of the UK. They just work off a script, no empty or emotions on that script. I do hope you get it sorted, they are the worst company for customer service

  • wonderfulziggy
    Lynne Holding (@wonderfulziggy) reported

    @JAU_4 @jammierooroo @SkyUK Don’t get me started on Santander’s “bereavement service”!

  • Lionessxxxx1969
    @Lionessxxxx (@Lionessxxxx1969) reported

    @SkySports Same **** Sky Advert. **** knows how many times I've blocked it. Muted it and saidxI font like it but they still keep shoving on my account. Wankers.

  • ianscott0708
    Ian Scott (@ianscott0708) reported

    @JimmyAfc92 @SkySports Volume down

  • NUFCCrues
    FairsCup69 (@NUFCCrues) reported

    @Boothroyd86 @SkySports As poor a winner as he is a loser.

  • SH42211126
    WS2G6 (@SH42211126) reported

    @demmylarde_ @SkySports Khusanov never made attempt to win the ball , he was nowhere near , officials been trash , red as it gets

  • Kev_MCMLXX
    Kevin whalen (@Kev_MCMLXX) reported

    @Nufc2Everything You’ll have to cancel your skysports subscription and watch something else.