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Sky outages and service status in St. Helens, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around St. Helens, including 1 direct report.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 16, 10:57 AM GMT+1.
  • 56% TV (56%)
  • 22% Phone (22%)
  • 17% Internet (17%)
  • 6% Wi-fi (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Ryde, Portsmouth, Ventnor, Gosport, Newport, Havant, East Cowes, Fareham, Cosham, and Cowes.

CityProblem TypeReport Time
Ryde TV 11 hours ago
Portsmouth Phone 3 days ago
Ventnor TV 3 days ago
Gosport Phone 3 days ago
Newport Internet 3 days ago
Portsmouth TV 3 days ago

Nearby cities with recent reports

Portsmouth

5 recent signals

3 days ago
Ryde

1 recent signals

11 hours ago
Ventnor

1 recent signals

3 days ago
Gosport

1 recent signals

3 days ago
Newport

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • bertiemiz
    #JFT96 (@bertiemiz) reported from Havant, England

    @SkySports He's full of shit.....Fury mugged him off, and he will do again....

  • Jessie11512434
    Jessie (@Jessie11512434) reported from Shanklin, England

    @Cover4Caravans @SkySportsPL @SkyHelpTeam I use bt TV never had a problem in 7 yrs

  • moofisher
    Emma Louise (@moofisher) reported from Portsmouth, England

    @SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband

  • darmadbut
    Scott Butcher 🇬🇧 (@darmadbut) reported from Locks Heath, England

    @SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?

  • tbotgates
    Tom Gates (@tbotgates) reported from Blackfield, England

    @TheSotonian1966 @SkyUK I just can’t be arsed anymore. Don’t need it rammed down my throat every day

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam It’s not good enuf - it’s now impacting childrens lives/education as my wife is a school teacher and needs to access online at home which she’s been unable to do @Ofcom - how do I cancel my package with you please?

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡

  • Waspsoton
    lee barnes (@Waspsoton) reported from Portsmouth, England

    @Cuppy_xx @LouChick @SkyUK All supplier routers are shit. Best thing to do is replace it

  • jacko_cfc
    Carl Jackson (@jacko_cfc) reported from Portsmouth, England

    Why ******** SkySports keep asking people like Keane their thoughts on Ronaldo because he can do no wrong!!! Now he's saying the current Man Utd manager was wrong asking him to come on as a sub for the last few minutes midweek....... HE'S THE ******* MANAGER!!!

  • KelBlackmoreLee
    Kelly Blackmore-Lee (@KelBlackmoreLee) reported from Hill Head, England

    @SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @david_Sullivann @SkySports Nothing is forced down anyone's throat. No-one is forced to watch anything.

  • RobertWSaunders
    MY NAME IS ROB (@RobertWSaunders) reported from Southbourne, England

    @SkyHelpTeam Hello. I broke my TV package. Can you help?

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • ConorDePaul
    Conor-Paul Bailey (@ConorDePaul) reported from Portsmouth, England

    @SkySports @poateyboy awful tackle that. Straight red all day long

  • Trevormartin58
    Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySportsPL @SkySports No origi got touched on his left calf went down like a ton of bricks clutching his right leg

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown

  • barontedbear
    Jiggly (@barontedbear) reported from Havant, England

    @SkyHelpTeam good morning team, any issues with broadband in the PO9 area as was off when I went to bed and still off now. Have reset router just in case but still not available

  • utarg
    Mike Cook (@utarg) reported from Portsmouth, England

    @virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KevMc86
    Kev Mc (@KevMc86) reported

    @LeonsHotArms @SkySports @premierleague It wouldn't matter anyway. Corrupt as ****, frightened of abit competition.

  • mozzaev
    MozzaEV (@mozzaev) reported

    @virginmedia @Smallworth_xx We pay for a service and you are not delivering the required service will you or @SkySports be offering us a refund?? Watching it on a tablet, phone or laptop is not the same...

  • LFC34R
    Paul~R~ (@LFC34R) reported

    @cxdi55 @skytv @SkyHelpTeam Same and internet is crap having loads of trouble

  • cherryoak
    Cherryoak (@cherryoak) reported

    @PaulRidley5 @SkyHelpTeam @SkyUK Sky are pointless on here as they dont man their page anymore. They send you to Facebook messenger and even then they are pointless ai bot for ages then when someone does get back hours later still no help.

  • griggy_99
    Eddie Grig (@griggy_99) reported

    @SkyUK 2nd time tonight the broadband has gone down. What is this? And youre saying “no issues” I think that’s a bit of a lie

  • TomMcCarthy92
    Tom McCarthy (@TomMcCarthy92) reported

    @cxdi55 @skytv @SkyHelpTeam I’m not sure why you’re surprised.This has always been the case with sky. You’re paying £90 a mth to watch the exact same TV that they are advertising the exact same channels to a new customer for £50 per mth. Mind boggling! No customer loyalty at all, yet we all still pay it

  • cfcsal94
    CFCSal (@cfcsal94) reported

    @cxdi55 @skytv @SkyHelpTeam As if people have not realised yet New customer = discount price to gain the business. Renewal = ACTUAL price as you've given them the business. If you cancel, you pay a cancellation fee. Moral of the story: NEVER EVER RENEW! Allow your contract to expire, then move elsewhere.

  • chelseamit82122
    chelseamitchyboy (@chelseamit82122) reported

    @cxdi55 @skytv @SkyHelpTeam say u want to cancel and u will get a better deal

  • besinciemre
    émré (@besinciemre) reported

    @SkySports Seriously! Every week the F1 channel pixalates so bad you can't watch parts of it or hear the commentary. All other sky sports channels work fine so why is it just the F1 channel??

  • wigman57
    Kenneth Gyles (@wigman57) reported

    @skyhelpteam my wi-fi is rubbish really slow and have fibre.