1. Home
  2. Companies
  3. Sky
  4. St. Helens
Sky

Sky outages and service status in St. Helens, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around St. Helens, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 24, 7:57 AM GMT+1.
  • 43% Internet (43%)
  • 29% Wi-fi (29%)
  • 14% TV (14%)
  • 14% Phone (14%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Sky

Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, Gosport, Havant, and Fareham.

CityProblem TypeReport Time
Portsmouth Wi-fi 6 hours ago
Portsmouth Internet 3 days ago
Gosport Internet 10 days ago
Havant Wi-fi 16 days ago
Gosport TV 19 days ago
Gosport Phone 20 days ago

Nearby cities with recent reports

Portsmouth

2 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam It says there is an outage in my area

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @BigRonReturns @SkySports Televising games is not forcing down anyone's throat. People aren't forced to watch.

  • bbotty
    Tony Bolton (@bbotty) reported from Fawley, England

    @FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...

  • barontedbear
    Jiggly (@barontedbear) reported from Havant, England

    @SkyHelpTeam good morning team, any issues with broadband in the PO9 area as was off when I went to bed and still off now. Have reset router just in case but still not available

  • Trevormartin58
    Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySportsPL @SkySports No origi got touched on his left calf went down like a ton of bricks clutching his right leg

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.

  • MattHarris84
    Matt Harris (@MattHarris84) reported from Gosport, England

    Joke 🤬🤬🤬 @SkySports would never have this issue #wastemen

  • chandlermcfc
    steve chandler (@chandlermcfc) reported from Portsmouth, England

    **** @SkySports, @btsportfootball and the @premierleague . Money grabbing *****!!!!

  • sunnyboy12345
    brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • barontedbear
    Jigglypuff is trying not to spend money 💳 (@barontedbear) reported from Havant, England

    @RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    Fairly relentless @SkyHelpTeam problems this evening. Lengthy internet outages all of a sudden this evening. I pay huge amounts of money every month for this kind of **** not to happen tbh.

  • lukechanner
    Luke Channer (@lukechanner) reported from Portsmouth, England

    @SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/

  • johnnyboyp
    john pearce (@johnnyboyp) reported from Locks Heath, England

    @SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.

  • jess_kenward94
    Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam No internet again for 5th day in a row …. #awful

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam are taking the mick now, yet again Internet is down in gosport. Your services are a joke, I've complained on multiple occasions and still its crap or not working.

  • Trevormartin58
    Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Lee7dfzz
    Lee (@Lee7dfzz) reported

    @jammierooroo @SkyUK Who ******** pays £100 a month for sky

  • BlagghP
    AngryDonkey_VR (@BlagghP) reported

    @jammierooroo @SkyUK i had dealings with sky customer services, ended up virtually screaming at them. truly horrible experience

  • PorscheTime
    PorscheTime (@PorscheTime) reported

    @jammierooroo @SkyUK My 77yo MIL was recently scammed out of 75,000 by fraudsters and M&S, MBNA and Santander also loaned her 20,15 and 20k . Problem is she didn’t apply and is a pensioner living alone, half deaf and early stage cognitive decline . The police are looking into the fraud which involved clearing her savings accounts at BoS, opening a Revolut and Kraken crypto account to funnel all the money to from her savings accounts and the loans on top. To say the BoScotland, Revolut , M&S, MBNA and Kraken have been unhelpful is an understatement of enormous proportions. The elderly need better protection from services that insist they hold online accounts. How does anyone lend a 77year old 55,000 in 48 hours with no affordability checks or veracity checks and then only want to talk about paying on time. The elderly are so vulnerable online and none seems to give a monkeys. BoS allowed over 130,000 to flow in and out her bank account over an 8 day period on an account that averaged 280 pounds per month flows over the last 2 years and total balance never changed more than 1-2,000 in that time. M&S will lend online easily but to complain or speak to anyone about you have to write to them and after doing so they refuse to discuss it . The elderly are cannon fodder online.

  • ChrisLo64073416
    Chrilow (@ChrisLo64073416) reported

    @jammierooroo @SkyUK Cancel it altogether, she won't miss it, people think they can't live without it. Get a Freesat box, there's plenty to watch on there. Best wishes to her.

  • BootsieBlanche
    Bootsie🏆 (@BootsieBlanche) reported

    @jammierooroo @SkyUK Most phone companies have a lower rate by about a 1/3rd if someone is on a fixed income and even more discount is available if she has tv & phone w same provider. Also make official complaint so it's escalated to a manager and they should offer cash or credit as a sorry.

  • nmuk
    nmuk (@nmuk) reported

    @jammierooroo @SkyUK There is a cooling off period - I checked, you won't have a problem but yeah, give 'em hell!

  • emo9549
    emo9549 (@emo9549) reported

    @jammierooroo @SkyUK The respect that older people would get from my generation has almost disappeared . You read on some platforms, youngsters insulting and just being downright rude to seniors and I think it's dreadful. Another part of the, mainly Left/Woke, problems we have in this World today.

  • scoob20_
    Scoob20_ (@scoob20_) reported

    @jammierooroo @SkyUK And to make matters even worse @SkyUK will up the prices mid-contract by around 10% every year so it will be a lot more than £170/m by the end. Good luck trying to speak to anyone there. Unless you choose the option to cancel you’re just left at the mercy of their chatbot.

  • MikeyF88970088
    Mike F. Common Sense Respecter (@MikeyF88970088) reported

    @jammierooroo @Noritaeden @SkyUK I had a similar experience with their Indian call ctr. I called back and demanded to speak to someone in the UK (they have a call ctr in Scotland). The guy was v helpful and easy to understand. Got my bill down by over £45 a month. Moral of story, demand to speak to a brit!

  • DashaLdn
    Dasha (@DashaLdn) reported

    @skyuk continued to take money out my account without service, said they will refund . Until today nothing. No calls. Every time I call, they say the other person agreed to terms that’s incorrect.