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Sky Outage Report in St. Helens, Isle of Wight, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in St. Helens, Isle of Wight, England 02/20/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near St. Helens, Isle of Wight, England

The most recent Sky outage reports came from the following cities: Portsmouth, Gosport, Cowes, Havant, Fareham, East Cowes, Waterlooville, Newport, Sandown and Cosham.

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City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomGosport Phone
United KingdomCowes Phone
United KingdomPortsmouth Internet
United KingdomGosport Internet
United KingdomHavant TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • BenGMan1988 Ben Man (@BenGMan1988) reported from Portsmouth, England

    @SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?

  • sunnyboy12345 brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.

  • joe_westminster Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • Lee_R1989 Lee Roberts (@Lee_R1989) reported from Fawley, England

    @SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks

  • sarahuk35 Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam It says there is an outage in my area

  • sarahuk35 Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown

  • twitbypat ⓅⓁ✌️🤓✌️ (@twitbypat) reported from Portsmouth, England

    @SkyHelpTeam sky is down. Portsmouth

  • Reedy88LFC Christopher Reed (@Reedy88LFC) reported from Bembridge, England

    @SkySports Absolute shambles @SolheimCupUSA That ball is never “overhanging” therefore you don’t have to wait the full 10 seconds to pick the ball up!!! 😬

  • eiffel_71 Jess 💙 (@eiffel_71) reported from Gosport, England

    @garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.

  • FGIBBINS Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!

  • jack_davison18 JackLeo🤠 (@jack_davison18) reported from Ryde, England

    Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam

  • joe_westminster Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡

  • ChrisOverthrow Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • spudburd Tony Brooks (@spudburd) reported from Portsmouth, England

    @SkyHelpTeam is there a broadband issue again in the PO area again (

  • FGIBBINS Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...

  • joe_westminster Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • RebeccaFindlay1 Rebecca Findlay (@RebeccaFindlay1) reported from Portsmouth, England

    @SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!

  • darmadbut Scott Butcher 🇬🇧 (@darmadbut) reported from Locks Heath, England

    @SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....

  • eiffel_71 Jess 💙 (@eiffel_71) reported from Gosport, England

    @Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.

  • moofisher Emma Louise (@moofisher) reported from Portsmouth, England

    @SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MaseChandler09 Mase Chandler (@MaseChandler09) reported

    @SkyHelpTeam is there problems with broadband in sy11 area ?

  • DennisWhiteloc2 Dennis Whitelock (@DennisWhiteloc2) reported

    @SkyIreland @SkyHelpIreland @SkyHelpTeam is anyone else with sky and getting problems with there Wi-Fi where it just turns of in everything but still says it’s working but won’t reconnect to anything again

  • EllieSuthers EllieSuthers (@EllieSuthers) reported

    @SkyHelpTeam Hello, I have SKY VIP Diamond and the ad says I can have 6month of Apple TV. When i go through to my account i can’t find the trial. Can you help please

  • Nenny_79 Nenny (@Nenny_79) reported

    @SkyHelpTeam Your colleague replied and was no use, we have tried the trouble shooting but nothing changes. It worked yesterday so obviously something at your end. We would be really grateful for an honest reply without pointless suggestions.

  • PeacockTVCare PeacockTVCare (@PeacockTVCare) reported

    @keducate Hello, Peacock is available in the UK and Ireland via Sky TV or NOW TV depending on your location. For more assistance, we suggest reaching out to @SkyHelpTeam or @NOWHelpTeam to connect with customer care.

  • PeacockTVCare PeacockTVCare (@PeacockTVCare) reported

    @keducate Hello, Peacock is available in the UK and Ireland via Sky TV or NOW TV depending on your location. For more assistance, we suggest reaching out to @SkyHelpTeam or @NOWHelpTeam to connect with customer care.

  • Mox3d Jan Mathiesen (@Mox3d) reported

    @SkyHelpTeam For a company to render such atrocious service and to have customers consider an in house ‘downtime’ monitor as being handy. A bit like providing a pre coloured litmus paper to placate the conveniently less informed.

  • Victoria__Helen Victoria Helen (@Victoria__Helen) reported

    @SkyHelpTeam No, he didn’t ask. I heard drilling and the box was put there without consultation. I did question it and he mentioned “the length of the cable he had at his disposal.” I feel bad moaning because he’s a nice chap, but I’m stuck with this eyesore now and it feels a bit unfair!

  • deb25426 debra hopcroft (@deb25426) reported

    @SkyUK are there problems with internet inWS5 4 area?

  • JamesC07226630 James C (@JamesC07226630) reported

    @STVNews Yeah, way to retain your customers during a cost of living crisis @SkyUK I know what I'd be doing if I was one of your customers (never!) #daylightrobbery