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Sky outages and service status in St. Helens, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around St. Helens, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received Aug 9, 6:44 PM GMT+1.
  • 62% TV (62%)
  • 15% Internet (15%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)
  • 8% Phone (8%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 9: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, East Cowes, Fareham, Gosport, Havant, Cosham, Cowes, and Sandown.

CityProblem TypeReport Time
Portsmouth TV 1 hour ago
East Cowes TV 19 hours ago
Fareham Phone 2 days ago
Portsmouth Internet 7 days ago
Portsmouth TV 8 days ago
Gosport TV 15 days ago

Nearby cities with recent reports

Portsmouth

1 recent signals

1 hour ago
East Cowes

1 recent signals

19 hours ago
Fareham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • manek43509
    Kit Marsden (@manek43509) reported from Fareham, England

    @SkyHelpTeam no, the one which has the issue is an iPad Air. The one which has been working is an iPad Mini 3.

  • mackeydee88
    Sam Macdonald (@mackeydee88) reported from Locks Heath, England

    @SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now

  • Jacquelinebak68
    Jackie baker (@Jacquelinebak68) reported from Gosport, England

    @SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    @SkyHelpTeam No. It shows normal service. Each outage is about 20 minutes.

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.

  • namugriff
    Namu Griff (@namugriff) reported from Portsmouth, England

    @Draegarth @SkyUK Think your Sky Box has an issue. It’s 4 weeks out of date.

  • BenGMan1988
    Ben Man (@BenGMan1988) reported from Portsmouth, England

    @SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡

  • VocalistRKeith
    Russell Keith (@VocalistRKeith) reported from Havant, England

    What doesn't help fight #racism is when @GNev2 makes a great point but @SkySports directors have to say in the hosts ear 'allegedly' 'these are not the thoughts of skysports' all stand together or it's just empty words. #nevforpriminister #SundayThoughts #PremierLeague

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam Can you help please!

  • Cwtch_76
    Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    @robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN

  • utarg
    Mike Cook (@utarg) reported from Portsmouth, England

    @virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...

  • Veronica_Mead
    Veronica Mead (@Veronica_Mead) reported from Portsmouth, England

    @SkySports ‘what do you expect him to do?’ How about not hack him down! #COYS

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!

  • jdcrouch1972
    Jason Crouch (@jdcrouch1972) reported from Portsmouth, England

    Why is @SkySports #skygo streaming quality total crap whatever platform you use, PlayStation, computer. With 200+ mbps fibre internet it’s not the connection. When will they 64 bit code it? #streaming #mediaservice

  • markbradbury72
    mark bradbury (@markbradbury72) reported from Portsmouth, England

    Thank **** the window is now shut, worst one yet for made up stories 🙈 #coys #spurs #skysports

  • KelBlackmoreLee
    Kelly Blackmore-Lee (@KelBlackmoreLee) reported from Hill Head, England

    @SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!

  • JunquetbySolent
    Junquet (@JunquetbySolent) reported from Gosport, England

    Dear Sky if I cancel my tv licence I’ll have to cancel SkyQ subscription I’m certain you don’t want to lose me so why not fight to stop BBC having a monopoly on access to ALL live TV Let BBC go hang I still want to watch other channels @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • scoutsourced
    Scoutsourced (@scoutsourced) reported

    @SkySportsNews @SkySports Hope Utd go for another MC or 2. Look at expiring 2027 and go get Fabian Ruiz, Ayari or Calhanoglu if price is an issue. Basically just need bodies who can perform in PL to rest our best 3 for CL. Not to mention injuries.

  • neilTheMagpie
    neilB ⚫️⚪️⚫️⚪️ (@neilTheMagpie) reported

    @__Mark03__ I mean, who ******** is he? Where do @SkySports find these idiots??

  • hogmeisterman
    John Hogg◼️◻️ (@hogmeisterman) reported

    @MoyD59 @SkySports Yep. Doing the same David. Hopeless ex-pro’s talking utter garbage or YouTube nobodies who haven’t got a clue standing there referring to their iPads. Awful to watch and listen to!

  • apple5iphone
    Lee (@apple5iphone) reported

    @SkyUK your Mobile services are absolutely **** dropped Calls number doesn’t exist no Data I’ve spoke to about eight different people now same problem.

  • Adzyg9
    Adam Gardner (@Adzyg9) reported

    @goodgirl2000 @SkyHelpTeam We have sky Q and all of a sudden we have absolutely no signal. Can’t use it at all. Never had a problem before they rang up. All very Sus!

  • Consumer4You
    Wanga-unLimited (@Consumer4You) reported

    @NatWest_Help well done for stepping in to prevent an elderly neighbour from being scammed of £90 by a caller pretending to disconnect her @SkyHelpTeam service in 30 mins. Sky didn't assist despite her paying £135 a month - which is a ridiculous scam itself for an over 80!

  • DNOmassive
    J D (@DNOmassive) reported

    @SkyHelpTeam I want to give my 31 days notice to cancel my rolling TNT sports add-on without sitting on the phone for an hour please.

  • terencesweeney3
    terence sweeney (@terencesweeney3) reported

    @talkSPORT No he had the media on strings like gobshites that you are such as yourselves. Arsenal were never getting involved with them sort of fees & wages. Skysports & talksport have turned into rags like the Sun & Mirror papers from years ago absolute rubbish stories reported every day

  • murray1234
    paul murray (@murray1234) reported

    @SirHammerLot25 @SkySportsNews @SkySports Ok mate clam down you seem to be carrying a lot of hate for a football club relax

  • phildampier
    phil dampier (@phildampier) reported

    @SkyHelpTeam no wonder #Sky shut this down. They must have been inundated with complaints. Just wasted an hour on the phone not getting any help whatsoever, passed from one hopeless department to another.