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Sky outages and service status in St. Helens, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around St. Helens, including 0 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 13, 9:56 PM GMT+1.
  • 56% TV (56%)
  • 22% Phone (22%)
  • 17% Internet (17%)
  • 6% Wi-fi (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 15: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, Ventnor, Gosport, Newport, Havant, East Cowes, Fareham, Cosham, and Cowes.

CityProblem TypeReport Time
Portsmouth Phone 1 day ago
Ventnor TV 1 day ago
Gosport Phone 1 day ago
Newport Internet 1 day ago
Portsmouth TV 1 day ago
Portsmouth Internet 1 day ago

Nearby cities with recent reports

Portsmouth

6 recent signals

1 day ago
Ventnor

1 recent signals

1 day ago
Gosport

1 recent signals

1 day ago
Newport

1 recent signals

1 day ago
Havant

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam It says there is an outage in my area

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam having an issue, can you help please

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam No internet again for 5th day in a row …. #awful

  • Russ_Clark9
    Russ Clark (@Russ_Clark9) reported from South Hayling, England

    @SkyUK hi guys, having major issues with our TV and broadband, keep having guys come over to have a look but it doesn’t seem to last please advise!

  • MattHarris84
    Matt Harris (@MattHarris84) reported from Gosport, England

    I’ve ordered the #PrograisTaylor event and one of the main fights I wanted see featuring @scourtenay happened before the show went live on my box WTF @SkySportsBoxing @SkyUK @SkyHelpTeam 🤬🤬🤬

  • ChrisOverthrow
    Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • spudburd
    Tony Brooks (@spudburd) reported from Portsmouth, England

    @SkyHelpTeam is there a broadband issue again in the PO area again (

  • KelBlackmoreLee
    Kelly Blackmore-Lee (@KelBlackmoreLee) reported from Hill Head, England

    @SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!

  • LawrencePFCHall
    Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @SkyHelpTeam is internet not working in the Portsmouth area?

  • bertiemiz
    #JFT96 (@bertiemiz) reported from Havant, England

    @SkySports He's full of shit.....Fury mugged him off, and he will do again....

  • nottherealjon
    Jon (@nottherealjon) reported from Fawley, England

    @SkySportsPL and @SkyHelpTeam You can shove your subscription etc up your arse unless you stop @Carra23 spitting about Liverpool games. Remain impartial. I'm not paying a lot of money for shit commentary. Michael Owen is more entertaining

  • manek43509
    Kit Marsden (@manek43509) reported from Fareham, England

    @SkyHelpTeam no, the one which has the issue is an iPad Air. The one which has been working is an iPad Mini 3.

  • Waspsoton
    lee barnes (@Waspsoton) reported from Portsmouth, England

    @Cuppy_xx @LouChick @SkyUK All supplier routers are shit. Best thing to do is replace it

  • barontedbear
    Jigglypuff is trying not to spend money 💳 (@barontedbear) reported from Havant, England

    @RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous

  • darmadbut
    Scott Butcher 🇬🇧 (@darmadbut) reported from Locks Heath, England

    @SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....

  • james24oc
    James O'Connell☘️ (@james24oc) reported from Portsmouth, England

    @SkySports So your Bellator 222 coverage cuts to Aussie rugby before the main card result comes through - wtf

  • dave_angland
    David Angland (@dave_angland) reported from Locks Heath, England

    @SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.

  • larstall
    Liam Arstall (@larstall) reported from Havant, England

    @SkyHelpTeam Done many times. The coverage is awful and getting worse. Not sure what O2 are doing, but seems to be impacting Sky, Tesco and GiffGaff - other’s networks my friends use. Used to be very good

  • twitbypat
    ⓅⓁ✌️🤓✌️ (@twitbypat) reported from Portsmouth, England

    @SkyHelpTeam sky is down. Portsmouth

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam It’s not good enuf - it’s now impacting childrens lives/education as my wife is a school teacher and needs to access online at home which she’s been unable to do @Ofcom - how do I cancel my package with you please?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KBayne7
    Kevin Bayne (@KBayne7) reported

    @IamUtdballz @TouchlineX @SkySports "AC Milan is a small club"?!?! They've won the Champions League 6 times, hardly a small club? Man Yoo are only what they are because of Busby/Ferguson. You'd be nothing without them. Never read so much dross. You're well named Mr Ballz, cause that's what you talk.

  • EmrysToySoldier
    Emry's Toy Soldier (@EmrysToySoldier) reported

    @cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.

  • PaulPc94
    Paul Cunningham (@PaulPc94) reported

    @cxdi55 @skytv @SkyHelpTeam So I used to be a retentions advisor for another supplier. As others have advised, place an order with another company, even if you have no intention of leaving. Sky retentions will contact you, as at that point, they can treat you as a new customer and give you those deals.

  • niiciidee
    Nici Donnelly (@niiciidee) reported

    @Matt5077 @SkyHelpTeam Mine’s still down

  • kjdyoung
    David Young (@kjdyoung) reported

    @cxdi55 @skytv @SkyHelpTeam So cancel and start again simple

  • claire_share
    claire share (@claire_share) reported

    @cxdi55 @skytv @SkyHelpTeam I am going to ofcom with my complaint of such poor customer service and care……we have been with Sky over 20 years….i pay £200+ each month and it went down for a month…..terrible customer service.

  • Darren_Tay1
    Darren Tay (@Darren_Tay1) reported

    @cxdi55 @skytv @SkyHelpTeam Best thing you can do is change provider every 2 years, you get all the latest equipment, new customer prices, you just have to play them at their own game, loyalty gets you nowhere these days.

  • phil_blackpool
    Phil Harrison Blackpool (@phil_blackpool) reported

    @cxdi55 @skytv @SkyHelpTeam That was always my gripe! Used to ask them to cancel and every time they’d eventually drop the price, but got bored of having to play this game after 25 years and finally ditched them! Best decision ever haven’t missed it once, Netflix and Prime fill the gap so much cheaper.

  • bazza2774
    Baz (@bazza2774) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel it and put it in your partners name as a new customer

  • 1GoldPLTrophy
    James (@1GoldPLTrophy) reported

    There’s no company in the UK that provides customer services as bad as @SkyUK