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Sky Outage Report in St. Helens, Isle of Wight, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, Gosport, Fareham, Cowes, Havant, and East Cowes.

CityProblem TypeReport Time
Portsmouth Internet 8 days ago
Gosport Internet 10 days ago
Portsmouth Wi-fi 11 days ago
Portsmouth Internet 11 days ago
Portsmouth Internet 13 days ago
Portsmouth Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam It says there is an outage in my area

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @Andy55426028 @BecksGreeny @SkySports It's abolishing the distinction and making women play in the men's game that would be stupid.

  • jack_davison18
    JackLeo🤠 (@jack_davison18) reported from Ryde, England

    Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @sonnyathwal1 @BecksGreeny @SkySports Nothing is shoved down anyone's throat. Everyone has the choice whether or not to watch.

  • RebeccaFindlay1
    Rebecca Findlay (@RebeccaFindlay1) reported from Portsmouth, England

    @SkyHelpTeam @TylerSinnicks I’m also in Portsmouth and having this issue. That link doesn’t help. Router goes all green, then back to amber for internet and voice every 5/10 mins. Please acknowledge and fix the issue! Getting no work done, it’s infuriating!!

  • ChrisOverthrow
    Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • moofisher
    Emma Louise (@moofisher) reported from Portsmouth, England

    @SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband

  • BenGMan1988
    Ben Man (@BenGMan1988) reported from Portsmouth, England

    @SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?

  • spudburd
    Tony Brooks (@spudburd) reported from Portsmouth, England

    @SkyHelpTeam is there a broadband issue again in the PO area again (

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been without broadband for 13 hrs now. I am meant to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • masonicus
    Ashley Mason (@masonicus) reported from Portsmouth, England

    @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

  • sunnyboy12345
    brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.

  • barontedbear
    Jigglypuff's waiting on Christmas 🎄 (@barontedbear) reported from Havant, England

    @SkyHelpTeam so 6 calls in 2 days to my home number that no one has but you and they say they are from the 'technical team' and I apparently have issues with my broadband. How on earth does anyone get this number as assume it's not you calling from India!!

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money

  • joe_westminster
    Joe (@joe_westminster) reported from Portsmouth, England

    @SkyHelpTeam Any updates on the issues with the broadband? 18 hrs without broadband, supposed to be working from home. Unable to do so, I am losing money! 😡😡😡😡😡😡

  • Lee_R1989
    Lee Roberts (@Lee_R1989) reported from Fawley, England

    @SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks

  • twitbypat
    ⓅⓁ✌️🤓✌️ (@twitbypat) reported from Portsmouth, England

    @SkyHelpTeam sky is down. Portsmouth

  • Reedy88LFC
    Christopher Reed (@Reedy88LFC) reported from Bembridge, England

    @SkySports Absolute shambles @SolheimCupUSA That ball is never “overhanging” therefore you don’t have to wait the full 10 seconds to pick the ball up!!! 😬

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HenryEllis1987
    Henry Ellis (@HenryEllis1987) reported

    @SkyHelpTeam your website says there are no internet issues in my area, but my internet isn’t working! Please help urgently as it is needed

  • Clarkie68
    Michael Clarke (@Clarkie68) reported

    @SkyHelpTeam wondering why we struggle to contact you directly about poor Internet connections and repeated spam phone calls on our land line???? We were so convinced by you sales team to stick with you, despite your high costs, but starting to regret it now....time for a change?

  • philwil73839129
    phil williams (@philwil73839129) reported

    @SkySportsNews Same old **** from #skysports. Change the record boring

  • sheree17smith
    Sheree (@sheree17smith) reported

    @SkyUK can I ask if you have service issues, if your moving house or have other reasons you can get help on your website! However, when your not happy with the price your paying you’ve got technical issues! Strange that isn’t it?

  • vickyhazelgrove
    Vicky Hazelgrove (@vickyhazelgrove) reported

    @SkyHelpTeam I’ve tried this and I get an error message to say that the online connection test isn’t available right now. Just want to know if it’s a known issue or it’s just my connection.

  • Will_JRogers
    Will Rogers (@Will_JRogers) reported

    @SkyHelpTeam Shocking service. Internet down for all day, told someone that being told to wait 5 days for it to be fixed is unacceptable and their only solution was to cancel. Someone contact me please

  • philpage
    Phillip Page (@philpage) reported

    @SkyHelpTeam Hi, I an existing customer and am moving to flats that have a community aerial, which does not cater for Sky Q. What options do I have?

  • MxGill_
    . (@MxGill_) reported

    @SkyHelpTeam can you sort your internet out please. Its god awful.

  • StuartY19
    Stuart Young (@StuartY19) reported

    @SkyUK Anyone able to tell me why I can’t get a signal when I’m upstairs?

  • FdeManincor
    Francesco de Manincor (@FdeManincor) reported

    @SkyHelpTeam Your engineer came 3 times in a month, can’t find anything wrong, and yet my internet connection is down to 32 Kbps