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Sky outages and service status in St. Helens, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around St. Helens, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 28, 9:15 PM GMT+1.
  • 36% Internet (36%)
  • 18% Wi-fi (18%)
  • 18% TV (18%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Portsmouth, Fareham, Gosport, and Havant.

CityProblem TypeReport Time
Portsmouth E-mail 4 hours ago
Fareham TV 1 day ago
Portsmouth Total Blackout 4 days ago
Portsmouth Internet 4 days ago
Gosport Internet 4 days ago
Portsmouth Wi-fi 5 days ago

Nearby cities with recent reports

Portsmouth

4 recent signals

4 hours ago
Fareham

1 recent signals

1 day ago
Gosport

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • ChrisOverthrow
    Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England

    @jeffharris_665 @SkyUK 5g is quick but it gets a poor signal in bad weather in the winter time you may struggle to connect at all. I believe it will revert to 4g if the 5g cannot connect and 4g is an acceptable signal for most things though.

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam It says there is an outage in my area

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.

  • BenGMan1988
    Ben Man (@BenGMan1988) reported from Portsmouth, England

    @SkyHelpTeam Hi, I’m unable to watch any T.V due to no satellite signal. I’ve booked an engineer for the coming Monday 2nd August. Will my bill reflect the days I’m without any T.V?

  • Waspsoton
    lee barnes (@Waspsoton) reported from Portsmouth, England

    @Cuppy_xx @LouChick @SkyUK No problem

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam yet another broadband issue in my area of Gosport. Says theres no outage but I ain't even got broadband coming into my house. Getting beyond silly now. Sort this out, myself and others are paying for a service that seems very sodding tempremantal. This ain't fair.

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!

  • lukechanner
    Luke Channer (@lukechanner) reported from Portsmouth, England

    @SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/

  • Alan_Henning
    Alan Henning (@Alan_Henning) reported from St. Helens, England

    @SkyUK I really fail to see why I should have to fork out £50 for HDR content, I give Sky the best part of £90 a month, I like the content I get, but, just because I was an earlier adopter of the Sky 2TB Box, I fail to see every I & others should suffer?

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.

  • BILDERBERG_GP
    Peter Jeffries THE BREXIT PARTY (@BILDERBERG_GP) reported from Newport, England

    @kenhordonukip @Pirate6665 @SkyUK It really is an awful ad that is totally out of step with the majority view. I'm so glad I ditched my subscription and broadband from Sky. The bias anti American sentiment is rife. They need lessons from Sky News Australia's Peta Credlin on how to tell the news as is, no spin.

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.

  • masonicus
    Ashley Mason (@masonicus) reported from Portsmouth, England

    @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    Fairly relentless @SkyHelpTeam problems this evening. Lengthy internet outages all of a sudden this evening. I pay huge amounts of money every month for this kind of **** not to happen tbh.

  • nottherealjon
    Jon (@nottherealjon) reported from Fawley, England

    @SkySportsPL and @SkyHelpTeam You can shove your subscription etc up your arse unless you stop @Carra23 spitting about Liverpool games. Remain impartial. I'm not paying a lot of money for shit commentary. Michael Owen is more entertaining

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.

  • moofisher
    Emma Louise (@moofisher) reported from Portsmouth, England

    @SkyHelpTeam @skytv Broadband down again in Portsmouth. Been dropping out for few days. Any idea how long this will last this time?? #skybroadband

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam Can you help please!

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam No internet again for 5th day in a row …. #awful

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • giraffeandmonty
    Giraffe (@giraffeandmonty) reported

    @spfl @SkySports For one reason. The ref is terrible. The first yellow card is no worse than some hearts players have done without any booking. Is this cheating?

  • SepLad
    Andy (@SepLad) reported

    @jammierooroo @SkyUK Sky has a bad reputation when it comes to renewals/contracts

  • eddyM2023
    Eddy M (@eddyM2023) reported

    @SkySports Just look at the names.damn this is not Chelsea

  • brianw2013
    brian williams (@brianw2013) reported

    @jammierooroo @SkyUK Under consumer law i'm pretty sure she has 14 days to cancel.

  • SH42211126
    WS2G6 (@SH42211126) reported

    @demmylarde_ @SkySports Khusanov never made attempt to win the ball , he was nowhere near , officials been trash , red as it gets

  • CInvestUK
    CInvest (@CInvestUK) reported

    @paulp_123 @SkySports The covering defender gave up and slowed down. This left gyokeres facing an open goal.

  • DavidFi44925534
    DaveF (@DavidFi44925534) reported

    @harwood_steve @SkySports He is Howard Webb’s father, full of crap!

  • JohnScu86493132
    John Scully (@JohnScu86493132) reported

    @SkySports Bring back the old era instead of this new crap 💩

  • DejiCNO
    Plata O Plomo (@DejiCNO) reported

    SkySports got what they wanted with that Noni post. Piss poor organisation

  • IJWest78
    Ian@Restoresanity (@IJWest78) reported

    @jammierooroo @BearClyff @SkyUK Is it Sky or Sky network? Fake company