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Sky outages and service status in St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around St. Helens, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 11, 10:15 AM GMT+1.
  • 33% TV (33%)
  • 25% Internet (25%)
  • 25% Wi-fi (25%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Sandown, Portsmouth, Gosport, and Fareham.

CityProblem TypeReport Time
Sandown TV 1 hour ago
Portsmouth Total Blackout 17 hours ago
Gosport Wi-fi 2 days ago
Gosport E-mail 3 days ago
Fareham Internet 5 days ago
Portsmouth Internet 15 days ago

Nearby cities with recent reports

Gosport

2 recent signals

2 days ago
Sandown

1 recent signals

1 hour ago
Portsmouth

1 recent signals

17 hours ago
Fareham

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • Cwtch_76
    Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    Latest ******* company to incur my wrath today is Sky. @SkyHelpTeam Broadband has failed three times today. Beginning to wish I’d stayed with BT. Tell you what, shall I fail to pay you a few times?

  • jack_davison18
    JackLeo🤠 (@jack_davison18) reported from Ryde, England

    Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.

  • lukechanner
    Luke Channer (@lukechanner) reported from Portsmouth, England

    @SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam Can you help please!

  • sunnyboy12345
    brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    Gary any chance you can raise the issue, of why @SkySports still haven’t announced December and January’s TV Fixtures. And January’s won’t even be announced along with December’s on Monday. Already over a week late.

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.

  • RealBenSibley
    Ben Sibley (@RealBenSibley) reported from Fareham, England

    Does anyone else think that it's pretty pathetic that @SkySports don't allow chromebook users to view live video in on even site (even though they pay a hefty subscription each month)? Sky go doesn't work either. Genuinely considering binning them off if I'm honest..... 🤬

  • barontedbear
    Jigglypuff's waiting on Christmas 🎄 (@barontedbear) reported from Havant, England

    @SkyHelpTeam so 6 calls in 2 days to my home number that no one has but you and they say they are from the 'technical team' and I apparently have issues with my broadband. How on earth does anyone get this number as assume it's not you calling from India!!

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...

  • Veronica_Mead
    Veronica Mead (@Veronica_Mead) reported from Portsmouth, England

    @SkySports ‘what do you expect him to do?’ How about not hack him down! #COYS

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @BigRonReturns @SkySports Televising games is not forcing down anyone's throat. People aren't forced to watch.

  • dave_angland
    David Angland (@dave_angland) reported from Locks Heath, England

    @SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.

  • sarahuk35
    Sarah Goodchild-Sturrock (@sarahuk35) reported from Shanklin, England

    @SkyHelpTeam we have no broadband in Shanklin, Isle of Wight, whats the problem? #skybroadbanddown

  • ConorDePaul
    Conor-Paul Bailey (@ConorDePaul) reported from Portsmouth, England

    @SkySports @poateyboy awful tackle that. Straight red all day long

  • DhaswellphotoUK
    Daniel Haswell 📸🍊 (@DhaswellphotoUK) reported from Fareham, England

    Love how for the last 10 months sky commentators have had a huge problem with AD (somewhat understandably) yet are now begging for it to have happened again..the skysports verstappen agenda continues.

  • lucylou8229
    Lucy James (@lucylou8229) reported from Gosport, England

    @SkyHelpTeam My broadband is still not working in Hampshire any news???

  • RobertWSaunders
    MY NAME IS ROB (@RobertWSaunders) reported from Southbourne, England

    @SkyHelpTeam Hello. I broke my TV package. Can you help?

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    @15roundcunky @Stockers21 @Umar_iFL @EddieHearn @TheO2 @SkySports I can confirm that’s a lie. Went to Fury Seferi last year and it was ******* terrible bar Maurice ****** Flannagan

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _OCoyne
    Sean Coyne (@_OCoyne) reported

    @joethomlinson Not even a venue for the tournament. The fact that someone working for SkySports couldn't work that out sums up how down the shitter its gone.

  • Soodge
    Sarah-Jane Lee (@Soodge) reported

    @SkyUK customer of nearly 19 years. I’ve moved home, the engineer came out & advised sky q can’t be set up & to get sky stream instead. I’m astonished that new customers can get this for half the price I can and there is no budging on that. I have cancelled my account!

  • NodstahNash
    kaleniUK (@NodstahNash) reported

    @skytv @SkySports @SkyHelpTeam you complete and utter *****! With you for over 20+ years and first time I ask for help on paying bills due to being unemployed, I pay my latest bill in a part payment, just turned on my TV & you've taken off all my Sky Channels! Sly bastards

  • may_equinox
    💭 hana 🦄 (@may_equinox) reported

    charles leclerc live on skysports complaining about ferrari after renewing his contract for Forever and i am supposed to feel bad for him? oh ok

  • CricTrend_CT
    CricTrend (@CricTrend_CT) reported

    Not so long ago, Everyone was criticising jiohotstar scorecard comparing its graphics with SkySports scorecard !! Now Sky Sports has the worst in this category 🤦🏻 #ENGvNZ #Lords #Scorecard

  • C80192134
    Sky Blue Centurion (@C80192134) reported

    @SkySports Who is this deluded idiot?

  • AndrewPiera
    Andrew D. Piera (@AndrewPiera) reported

    @F1 got to say, the new broadcast on @AppleTV is terrible. Don’t watch anything like to skip through the talking heads. @SkySports please come back!

  • shafcfc_
    ً (@shafcfc_) reported

    BBC, SkySports etc have gone so far downhill over the last few years. If it’s not terrible commentators, it’s YouTube/vlogging divs who absolutely NO ONE wants to hear from.

  • wayno_103
    Wayno103 (@wayno_103) reported

    @SkySports Pay licence fee for people like this unfunny ****. And Willoughby now popping her Head back up. **** off .

  • Yuki3dx
    YukiiDX 23 Copula (@Yuki3dx) reported

    @OfficialPuge @SkyHelpTeam All open reach fiber is like this. It's actually embarrassing now bad it is