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Sky outages and service status in St. Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around St. Helens, including 0 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • 56% TV (56%)
  • 25% Phone (25%)
  • 19% Internet (19%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St. Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 29: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Helens, England

The most recent Sky outage reports came from the following cities: Ryde, Portsmouth, Ventnor, Gosport, Newport, Havant, East Cowes, Fareham, and Cosham.

CityProblem TypeReport Time
Ryde TV 12 days ago
Ryde TV 13 days ago
Portsmouth Phone 15 days ago
Ventnor TV 16 days ago
Gosport Phone 16 days ago
Newport Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St. Helens, England

Latest outage, problems and issue reports in St. Helens and nearby locations:

  • VocalistRKeith
    Russell Keith (@VocalistRKeith) reported from Havant, England

    What doesn't help fight #racism is when @GNev2 makes a great point but @SkySports directors have to say in the hosts ear 'allegedly' 'these are not the thoughts of skysports' all stand together or it's just empty words. #nevforpriminister #SundayThoughts #PremierLeague

  • markbradbury72
    mark bradbury (@markbradbury72) reported from Portsmouth, England

    Thank **** the window is now shut, worst one yet for made up stories 🙈 #coys #spurs #skysports

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @david_Sullivann @SkySports Nothing is forced down anyone's throat. No-one is forced to watch anything.

  • RobertWSaunders
    MY NAME IS ROB (@RobertWSaunders) reported from Southbourne, England

    @SkyHelpTeam Hello. I broke my TV package. Can you help?

  • larstall
    Liam Arstall (@larstall) reported from Havant, England

    @SkyHelpTeam Done many times. The coverage is awful and getting worse. Not sure what O2 are doing, but seems to be impacting Sky, Tesco and GiffGaff - other’s networks my friends use. Used to be very good

  • jdcrouch1972
    Jason Crouch (@jdcrouch1972) reported from Portsmouth, England

    Why is @SkySports #skygo streaming quality total crap whatever platform you use, PlayStation, computer. With 200+ mbps fibre internet it’s not the connection. When will they 64 bit code it? #streaming #mediaservice

  • Waspsoton
    lee barnes (@Waspsoton) reported from Portsmouth, England

    @Cuppy_xx @LouChick @SkyUK No problem

  • utarg
    Mike Cook (@utarg) reported from Portsmouth, England

    @virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...

  • AlanFRob42
    Robbo (@AlanFRob42) reported from Havant, England

    @SkySports your football coverage is dwindling - no wonder Souness is leaving - Redknapp is grim for starters! Only really worth watching when Keane, Neville & Souness are on - don’t become as bad as BBC!

  • johnnyboyp
    john pearce (@johnnyboyp) reported from Locks Heath, England

    @SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.

  • jess_kenward94
    Jess 🐧 (@jess_kenward94) reported from Portsmouth, England

    @SkyUK @O2 why do I pay you both stupid amounts a month for terrible service! Both the WiFi and the signal is awful!!

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam are taking the mick now, yet again Internet is down in gosport. Your services are a joke, I've complained on multiple occasions and still its crap or not working.

  • BILDERBERG_GP
    Peter Jeffries THE BREXIT PARTY (@BILDERBERG_GP) reported from Newport, England

    @kenhordonukip @Pirate6665 @SkyUK It really is an awful ad that is totally out of step with the majority view. I'm so glad I ditched my subscription and broadband from Sky. The bias anti American sentiment is rife. They need lessons from Sky News Australia's Peta Credlin on how to tell the news as is, no spin.

  • tbotgates
    Tom Gates (@tbotgates) reported from Blackfield, England

    @TheSotonian1966 @SkyUK I just can’t be arsed anymore. Don’t need it rammed down my throat every day

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @Andy55426028 @BecksGreeny @SkySports Top women players don't perform to a poor standard. They're at the pinnacle of their sport. Where they would rank in someone else's sport is of no account.

  • jack_davison18
    JackLeo🤠 (@jack_davison18) reported from Ryde, England

    Seriously @SkyUK my wifi goes down during Eurovision?? @SkyHelpTeam

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam yet another broadband issue in my area of Gosport. Says theres no outage but I ain't even got broadband coming into my house. Getting beyond silly now. Sort this out, myself and others are paying for a service that seems very sodding tempremantal. This ain't fair.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGothhausen
    Jonathan Evans 🖤💛😺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇱 (@TheGothhausen) reported

    @NickBuckleyMBE Wish I could cancel my tv licence but I have to pay it to watch live Sports on SkySports, Amazon Prime Video, Netflix, Disney+ and Premier Sports

  • Mick_Wish_Allen
    Michael Allen (@Mick_Wish_Allen) reported

    @SkySports Stop reporting on this crap

  • WarrenAtson
    Warren Atson (@WarrenAtson) reported

    @SkySports We pay absolutely through the nose for your subscription and you serve up the worse sky+ streaming service out there. It’s an absolute shambles

  • whatupyo84
    David (@whatupyo84) reported

    @CmHazza @SkyHelpTeam I hate sky Q. It blew up my tv HTMI port and the replacement box doesnt work. Its just a bit of plastic next to my tv that I use to rest pc games on.

  • j_macgeever
    Jordan J MacGeever (@j_macgeever) reported

    @OTownNBA @SkySportsNBA @SkySports I never said they’d win it all but they’ll get to 2nd round at min

  • magsy12
    mags (@magsy12) reported

    @SkySports Are the commentators in the ground. ? Sound is awful and crowd noise turned down. Sounds so false. We pay so much for cheap presentation like this. #nufc

  • AKOUKOUDIS
    AK (@AKOUKOUDIS) reported

    Terrible service from Sky. Put a home move request for mid September yesterday - they wrongly cancelled my broadband since midnight due to an agent's fault. They made me cancel the home move request and they are now saying I cannot reactive my broadband! @SkyUK

  • singhrakkeshz
    Rakkesh Singh (@singhrakkeshz) reported

    @sardesairajdeep @Athersmike @SkySports Did these people spoke against Imran Khan for this atrocities in Pakistan and How be was made PM with the help of same Military establishment

  • hzmajeed
    Haider (@hzmajeed) reported

    @TeleCricket @willis_macp @SkySports your zioinist agenda will fail. This time you are facing Pakistan who recently ****** an 8 times bigger enemy. Try, you will also get the bloody nose 😎

  • masroorhf
    Masroor (@masroorhf) reported

    @cricinfo Thank you @SkySports for having the guts to air the interview. Throw their complaint either in a shredder, or garbage 🗑.