Sky Outage Report in St. Helens, Isle of Wight, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in St. Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St. Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near St. Helens, England
The most recent Sky outage reports came from the following cities: Portsmouth, Gosport, Fareham, Cowes, Havant, and East Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 8 days ago |
|
Gosport
|
Internet | 10 days ago |
|
Portsmouth
|
Wi-fi | 11 days ago |
|
Portsmouth
|
Internet | 11 days ago |
|
Portsmouth
|
Internet | 12 days ago |
|
Portsmouth
|
Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near St. Helens, England
Latest outage, problems and issue reports in St. Helens and nearby locations:
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Sam Macdonald (@mackeydee88) reported from Locks Heath, England@SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now
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Mike Cook (@utarg) reported from Portsmouth, England@virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...
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Tony Bolton (@bbotty) reported from Fawley, England@FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.
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Steve Collins (@stevecollins678) reported from Gosport, England@SkyHelpTeam are taking the mick now, yet again Internet is down in gosport. Your services are a joke, I've complained on multiple occasions and still its crap or not working.
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Derek Hills (@GratiaetIacomus) reported from East Wittering, EnglandWill someone please put all of the 24 series back on demand in the UK to support with staying at home! @PrimeVideo @SkyUK
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David Angland (@dave_angland) reported from Locks Heath, England@SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.
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Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England@SkyHelpTeam is internet not working in the Portsmouth area?
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darren bessey (@dbessey78) reported from Portsmouth, England@SkyHelpTeam have to cancel as don’t know what’s going on with jobs so have to prioritise and sky is bottom of list but can’t get through surprise !!!
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Gina Hough (@hough_and_stuff) reported from Locks Heath, England@SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.
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#JFT96 (@bertiemiz) reported from Havant, England@SkySports He's full of shit.....Fury mugged him off, and he will do again....
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Kelly Blackmore-Lee (@KelBlackmoreLee) reported from Hill Head, England@SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!
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Keven Gevaux-Ross (@kgrbison) reported from Gosport, England@SkyHelpTeam @borg091 Comes out and surprise surprise he cant fix it as its a external problem and he books a call with a outreach fibre specialist he turns up today to say that he cant fix it as its in the junction box so he has now booked a call for that to be done apparently contd
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Jackie baker (@Jacquelinebak68) reported from Gosport, England@SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help
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john pearce (@johnnyboyp) reported from Locks Heath, England@SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.
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James Bowers [VS] [QUEN] (@JamesBowers1983) reported from Newport, England@SkyHelpTeam my internet is rubbish at the moment I’m on sky fibre max and I get max 40 and it keeps dropping out. why am I paying for service that keeps dropping out and unrealiable. It’s all plugged in how it should be I don’t know what else I can do
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Chris Overthrow (@ChrisOverthrow) reported from Portsmouth, England@munty1980 @SkySports I'm not a Liverpool fan but they did the job before the lockdown pretty much its not their fault that all the other teams are so crap this season. Seems purely salty from other teams who want to make any excuse.
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Art68🔴⚪️ (@ArthurCogger) reported from Ryde, England@happyhoppy66 @SkySports @SkyUK Why don't they just pause this service automatically for their loyal customers, complete joke come on Sky help us out 👍
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Steve Collins (@stevecollins678) reported from Gosport, England@SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.
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Keiran O'Toole (@keiranotooleUK) reported from Newport, England@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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ian fabian (@ifabio_ian) reported from Portsmouth, England@SkySportsPL @SkySports It's a bloody slow game. 😔
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Bryan (@albryan79) reported@SPriest15 @PurelyFootball @SkySports His got 3 years left on contract way would he go man united there **** his better off staying
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Gareth Cahill ⚫ (@GarethC4rdg) reported@NikitaG84709342 @SkyHelpTeam Am RG5 also and the level of service from Sky regarding this is absolutely appalling, even when speaking with the tech teams. I've had to buy extra data this morning from my mobile provider.... I bet it'll come back on today... But haven't had any form of update.
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Natalie 🇵🇱🇬🇧🇪🇺🌍 (@NataliaSzw) reportedHi @SkyUK It's 3rd day with very weak broadband speed, and dramatically weak WiFi signal. There was no service for a moment yesterday. LU6 area. Could you please advise, how long will this go on? Thank you!
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Paul (@Paulsmccann) reported@SkyHelpTeam So why doesn’t your home page now show new customer deals without having to login
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Julia Bourne (@juliabourneslt) reported@SkyUK no phone or broadband for days now and no info about when it’ll be back, impossible to find info. Help please.
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NRM (@nrmarwood) reported@HACKETTREF Every week on ref watch he always agrees with the referees decision, never goes against it. He’s an embarrassment. #refwatch #skysports
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Kath Sian (@Kathryn_B87) reported@SkyHelpTeam 10 minutes ago it said no issues, now it says ‘warning’ and that it is less than 14 MB/s , it doesn’t tell us just how woeful it is though (used 2 different independent WiFi speed apps). When I can I’ll click improve speed and see what happens (husband working!)
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Onur Gurdamar (@OnurGurdamar) reported@SkyHelpTeam Hi, you didn’t understand, I have no issues connecting to my VPN using any other ISP and my mobile internet. I’m sorry but the problem is clearly on your side guys.
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Sarah Deane (@sarahdeane72) reported@SkyHelpTeam Are you aware of internet being down in Liverpool (L1)? Dodgy service since Sun, now down completely (11am). Done diagnostics several times & engineer is booked but just flagging up for info. Normally I’d like an excuse not to work but Sod’s law I’m on a deadline.
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Kath Sian (@Kathryn_B87) reported@SkyHelpTeam It does but no useful ones - just says it may be due to extreme weather e.g. flooding but weather has been worse past few days and speeds were fine. Very frustrating for it to effect work. Our village doesn’t get great speeds anyway but not usually this bad.