Sky Outage Report in Prestwick, South Ayrshire, Scotland
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 06: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Prestwick, South Ayrshire, Scotland
The most recent Sky outage reports came from the following cities: Saltcoats, Irvine and Kilwinning.
| City | Problem Type | Report Time |
|---|---|---|
 Saltcoats |
Phone | |
| Irvine |
Phone | |
| Irvine |
TV | |
| Kilwinning |
Internet | |
| Irvine |
Internet | |
| Kilwinning |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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ZoeTLife
(@DiamondLife2018) reported
from
Springside, Scotland
Terrible blasé service at @SkyUK @SkyHelpTeam .... unable to keep my installation appointment that I waited two weeks for, due to unforeseen circumstances and next appointment is in three weeks!!!. I only need the box sending, i can fit it myself as everything already here!!
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Scott Leiper
(@ScottLeiper) reported
from
Ayrshire, Scotland
@bestevermassage @SkyHelpTeam Brill. Page is down just now due to a tech fault. I’ll sort it tmrw. Really great help thanks
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Mrs PoshShark
(@talieevenstar) reported
from
Irvine, Scotland
@skyhelpteam i can't log into my app or my account online. Apparent issue with it.... All we want to do is add Disney+ #help #sky #disneyplus
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Dumie M
(@DumieM28) reported
from
Irvine, Scotland
Even during these challenging times, companies like @SkyUK need to be in a position to have customer complaints resolved satisfactorily. Engaging with with customer agents who directly contradict the code of practice for complaints procedures is unhelpful to us customers.
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hannip65
(@hanimp123) reported
from
Coylton, Scotland
@SkyHelpTeam need help with regards to my tv package, essential worker, can’t get through on telephone or help online
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Miss Marple
(@1MissMarple1) reported
from
Ardrossan, Scotland
@SkyHelpTeam hi have no sky tv at all Is there a problem
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Dumie M
(@DumieM28) reported
from
Irvine, Scotland
Well, this sucks. @SkyUK are *************** here.
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ohtobemaya
(@lynnet1508) reported
from
Kilwinning, Scotland
@SkyHelpTeam @SkyUK - absolute shame on you! Eager to hear your solution to this........
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Hi Sky, looks like KA4 in Ayrshire, Scotland has been affected by this multiple outage too 😕
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Hello. Can you check for issues in the KA4 area please. Very slow internet. 8.44Mbps upload.
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Kenny Campbell
(@Junior_1869) reported
from
Kilmarnock, Scotland
@SkyHelpTeam Sky don’t help at all. They just deny you have an ID with a standard email 3 times even though you are paying them a subscription and have been for years
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Kirstie H
(@kirstieh) reported
from
Crosshill, Scotland
@pollybirkbeck @SkyUK I’ve always found Sky customer service to be good. UK call centres. Sensible conversation. The option to do some of it online via chat if you prefer not to be on hold etc. No complaints.
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Samantha Mathieson 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam I’ll do that as my issue isn’t listed. I have called in but it’s a 30 minute wait 😳
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Chris Reid
(@KilmarnockChris) reported
from
Kilmarnock, Scotland
@SkyHelpTeam hi, I currently don’t have Sky in my property since I moved house on the 17th January, it isn’t set to be installed until mid-March, was told because I’ve no service I’d not be charged yet £103.11 has been taken from my account today.
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Jamie Shedden
(@JShedden88) reported
from
Ayrshire, Scotland
@SkySports Horny as **** 🤤😈🤤😈
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imapaulhazeltonguy
(@Phazelton78) reported
from
Irvine, Scotland
@SkyHelpTeam any chance of some help with my fibre, wan keeps dropping and your call centre have been shocking
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Graham Forsyth 🇬🇧
(@gfgers1872) reported
from
Ayrshire, Scotland
@SkyHelpTeam Still waiting in a queue to pause mine from yesterday morning. 2 messages sent to you via PM no reply. Cannot get through on the phone or cancel anything online . Abysmal service . Only option left is to cancel direct debit
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Norrie
(@norrie9791) reported
from
Irvine, Scotland
@SkyHelpTeam can’t connect SkyQ box to internet, Reset the box and still no joy. All other devices in house still connected so broadband/router is fine. HELP!
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Colin Green
(@colin81green) reported
from
Newmilns, Scotland
@andyhelson @SkySports Don’t ******* swear Andy, it’s bloody rude.
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Ronnie Nichol
(@RonnieWNichol) reported
from
Ayrshire, Scotland
Ok @SkySports let's get down to it. No live sport so price reduction......that's obvious......yeah 🤔
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Cronin 🏴
(@SirCronin86) reported
@jcalvs @james_sd_uk @SkySports We’ve been very poor last 4 or 5 games but have still picked up 10 points from 15. But luck will run out soon and we’ll get found out unless we get back to playing anywhere near our capabilities. Lots of twists and turns to go yet.
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Frag 💜
(@adairfraser_) reported
@SkySports Needs to be the same resolution as last season then....
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lynsey Irvine
(@IrvineLynsey) reported
@SkyHelpTeam Yes this is the only app I’m having issues with, Kids YouTube seems to be working fine. Thanks
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hummie ᴺᴿ
(@HUMM1E) reported
@SkyHelpTeam your broadband service is awful
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Sean Cronin 🏴
(@SirCronin86) reported
@jcalvs @james_sd_uk @SkySports Agreed on both accounts, poor refereeing in the EFL on the whole and I’d be disappointed to have them given against us... But apart from Stoke you can’t blame Swansea for the decisions. We’ve had several decision go against us this season, they tend to even themselves out
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Milly Walker
(@4fnYz7M4zX92qgU) reported
@SkySports She's an idiot
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Geoff d
(@g3ffd) reported
@ScottyCoops23 @SkyHelpTeam @OpenreachHelp Mines still down in Uppermill.. not had anything from sky
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The Queen
(@banned_dr) reported
@SkySports Stupid *****
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Laura Frey
(@Laura__Frey) reported
@SkyUK why do you not support subtitles through Bbc I player or itv hub? This needs to be changed.
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David shore
(@das2112a) reported
@SkyHelpTeam Obviously I'm unhappy. We wait 2 days. Get a text saying fault is fixed when it clearly isn't fixed! So what's that even about. SKY used to be good, good service good customer service etc. Now you're no better than the rest, as longcad you can grab your customers money, that's it