Sky

Sky Outage Report in Prestwick, South Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prestwick, South Ayrshire, Scotland 08/31/2025 05:20

August 31: Problems at Sky

Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Prestwick, South Ayrshire, Scotland

The most recent Sky outage reports came from the following cities: Kilmarnock, Saltcoats and Irvine.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaltcoats Phone
United KingdomIrvine Phone
United KingdomIrvine TV
United KingdomKilwinning Internet
United KingdomIrvine Internet
United KingdomKilwinning TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • DiamondLife2018 ZoeTLife (@DiamondLife2018) reported from Springside, Scotland

    Terrible blasé service at @SkyUK @SkyHelpTeam .... unable to keep my installation appointment that I waited two weeks for, due to unforeseen circumstances and next appointment is in three weeks!!!. I only need the box sending, i can fit it myself as everything already here!!

  • DumieM28 Dumie M (@DumieM28) reported from Irvine, Scotland

    Even during these challenging times, companies like @SkyUK need to be in a position to have customer complaints resolved satisfactorily. Engaging with with customer agents who directly contradict the code of practice for complaints procedures is unhelpful to us customers.

  • ScottLeiper Scott Leiper (@ScottLeiper) reported from Ayrshire, Scotland

    @bestevermassage @SkyHelpTeam Brill. Page is down just now due to a tech fault. I’ll sort it tmrw. Really great help thanks

  • sammiejane_9 Samantha Jane 🌕 (@sammiejane_9) reported from Galston, Scotland

    @SkyHelpTeam Hi Sky, looks like KA4 in Ayrshire, Scotland has been affected by this multiple outage too 😕

  • lynnet1508 ohtobemaya (@lynnet1508) reported from Kilwinning, Scotland

    @SkyHelpTeam @SkyUK - absolute shame on you! Eager to hear your solution to this........

  • Junior_1869 Kenny Campbell (@Junior_1869) reported from Kilmarnock, Scotland

    @SkyHelpTeam Sky don’t help at all. They just deny you have an ID with a standard email 3 times even though you are paying them a subscription and have been for years

  • Phazelton78 imapaulhazeltonguy (@Phazelton78) reported from Irvine, Scotland

    @SkyHelpTeam any chance of some help with my fibre, wan keeps dropping and your call centre have been shocking

  • gfgers1872 Graham Forsyth 🇬🇧 (@gfgers1872) reported from Ayrshire, Scotland

    @SkyHelpTeam Still waiting in a queue to pause mine from yesterday morning. 2 messages sent to you via PM no reply. Cannot get through on the phone or cancel anything online . Abysmal service . Only option left is to cancel direct debit

  • 1MissMarple1 Miss Marple (@1MissMarple1) reported from Ardrossan, Scotland

    @SkyHelpTeam hi have no sky tv at all Is there a problem

  • JShedden88 Jamie Shedden (@JShedden88) reported from Ayrshire, Scotland

    @SkySports Horny as **** 🤤😈🤤😈

  • talieevenstar Mrs PoshShark (@talieevenstar) reported from Irvine, Scotland

    @skyhelpteam i can't log into my app or my account online. Apparent issue with it.... All we want to do is add Disney+ #help #sky #disneyplus

  • kirstieh Kirstie H (@kirstieh) reported from Crosshill, Scotland

    @pollybirkbeck @SkyUK I’ve always found Sky customer service to be good. UK call centres. Sensible conversation. The option to do some of it online via chat if you prefer not to be on hold etc. No complaints.

  • KilmarnockChris Chris Reid (@KilmarnockChris) reported from Kilmarnock, Scotland

    @SkyHelpTeam hi, I currently don’t have Sky in my property since I moved house on the 17th January, it isn’t set to be installed until mid-March, was told because I’ve no service I’d not be charged yet £103.11 has been taken from my account today.

  • hanimp123 hannip65 (@hanimp123) reported from Coylton, Scotland

    @SkyHelpTeam need help with regards to my tv package, essential worker, can’t get through on telephone or help online

  • RonnieWNichol Ronnie Nichol (@RonnieWNichol) reported from Ayrshire, Scotland

    Ok @SkySports let's get down to it. No live sport so price reduction......that's obvious......yeah 🤔

  • norrie9791 Norrie (@norrie9791) reported from Irvine, Scotland

    @SkyHelpTeam can’t connect SkyQ box to internet, Reset the box and still no joy. All other devices in house still connected so broadband/router is fine. HELP!

  • DumieM28 Dumie M (@DumieM28) reported from Irvine, Scotland

    Well, this sucks. @SkyUK are *************** here.

  • colin81green Colin Green (@colin81green) reported from Newmilns, Scotland

    @andyhelson @SkySports Don’t ******* swear Andy, it’s bloody rude.

  • sammiejane_9 Samantha Jane 🌕 (@sammiejane_9) reported from Galston, Scotland

    @SkyHelpTeam Hello. Can you check for issues in the KA4 area please. Very slow internet. 8.44Mbps upload.

  • allanwreid Allan Reid (@allanwreid) reported from Catrine, Scotland

    @SkySports any chance of statement on the sacked panelists and who’s replacing them so I know whether or not to cancel my sports package

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • oxchrissy__ (@oxchrissy__) reported

    @SkyUK signed up as a new sky mobile customer on Saturday, still no sign of when my phone/watch/airpods will be dispatched. Called several times, fobbed off. As a new customer, I’m not impressed AT ALL. My sister ordered her phone & it was dispatched in 3 hours. I’m not happy!!!

  • Moomoo2204 Joanne Massie (@Moomoo2204) reported

    @SkyHelpTeam useless Internet again, 9th complaint made, 2nd engineer coming Wednesday and nothing fixed, get me away from this awful company

  • claychuckyclay ClayChucky (@claychuckyclay) reported

    @Planet_F1 Rachels line of questioning was insulting & insinuated that Max’s achievements were worth less. It was rude and she persisted in the face of obvious rebuff. It was typical Skysports anti-Max followed up by Ted last week. They are openly pro-British & hate being called out.

  • sung_nt roi_chels (@sung_nt) reported

    @SkySports Perfection is impossible in football. Even the technology will breakdown multiple times. It’s a game by humans there will always be errors. Just let the game be.

  • paradoxicalabe Abraham (@paradoxicalabe) reported

    @TheMadribZone @SkySports We’re never gettin rid of this guy

  • daniel_mz11 Daniel (@daniel_mz11) reported

    @TheMadribZone @SkySports Damn you got me

  • grumpyoldsod1 i am da’man (@grumpyoldsod1) reported

    @SkyHelpTeam No problem as this isn’t the first occasion maybe sky isn’t the right provider for us

  • Tfouuuuuu99 Drag (@Tfouuuuuu99) reported

    @TheMadribZone @SkySports Wtf is this ?

  • rapha2point0 Raphinha (@rapha2point0) reported

    @John_Unmatched @SkySports WTF Vitinha is taking it 💯

  • ArrowsRed9 Arrows (@ArrowsRed9) reported

    @BeckhamsView @SkySports It’s one of the worst comments I’ve ever seen. Well done.