Sky Outage Report in Matfield, Kent, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Matfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Matfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Matfield, Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Sevenoaks, Tonbridge, Aylesford, Royal Tunbridge Wells, Cranbrook, Crowborough and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
TV | |
| Maidstone |
Internet | |
| Maidstone |
Total Blackout | |
| Sevenoaks |
Internet | |
| Maidstone |
Internet | |
| Maidstone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Matfield, England
Latest outage, problems and issue reports in Matfield and nearby locations:
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Michael Roots
(@MichaelJRoots) reported
from
Hadlow, England
@SkyHelpTeam is there another outage affecting the internet in Hadlow today?
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@JlpRoger @SkyHelpTeam Oh no... how frustrating. Ours never came back on and now I have to try to do most of my work via my phone, that's going to be fun!
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Sam Bean
(@SamRBean) reported
from
Tonbridge, England
@SkyHelpTeam WiFi has been down for the last few hours. Are there problems in the Tonbridge area? Tried resetting and restarting but nothing
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Slarty Claus
(@Slarty247) reported
from
Weavering, England
Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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jamie Ansell
(@jimansell133) reported
from
Tonbridge, England
@SkySports the editing of the golf is awful the score is updated in the bottom right hand corner before we see the putt
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lotoftoast
(@lotoftoast) reported
from
Cranbrook, England
@SkyHelpTeam Same in tn17 been down a hour too
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susan nelson
(@SusanSwanny) reported
from
Chart Sutton, England
@SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Michael Roots
(@MichaelJRoots) reported
from
Hadlow, England
@SkyHelpTeam Am having problems with the router connecting to the internet.
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Nick Craxton
(@nickcrax) reported
from
Royal Tunbridge Wells, England
@GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam any idea why the broadband is down in TN4?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Sood
(@RaviSood10) reported
from
Glasgow, Scotland
@SkyHelpTeam I'd love to ask the person who had the bright idea of only allowing TV watching if you have a solid internet connection... at least when my internet went down before Sky Q I could still watch TV! Have to reset my router and boosters 5-10 times a day just to watch TV
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colin dennis
(@colindennis3) reported
@SkyHelpTeam changed broadband from Sky, kept disconnecting. contacted sky, sky did nothing. seems to be the way they work. More interested in money than the customer. received a threat letter yesterday. Why aren't they capably of sending a proper bill instead of threats?
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Neet
(@xnee2x) reported
@SkyHelpTeam you're you new price increase is ridiculous and above inflation. I only just signed a contract 2 months ago. I want to cancel my services
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Dr Donna Jackson
(@DrDonna25) reported
@SkyHelpTeam I didn’t hang up! Your agent did.
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Rob B 💙
(@robin35311) reported
@SkySports Old pals act. Time to ditch referees & VARs who’ve never played the game. We have the same conversations every week about the incompetence of @FA referees
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Eddie Williams
(@3ddiew) reported
@SkySports Never liked him much on The Voice.. 🙄
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🄹🄰🅂 ↗️
(@Jas_3y) reported
@MartinSLewis @SkyHelpTeam I find it ridiculous that #sky have #raised my #subscription mid contract. I've spoken to your team (3 times) and I'm told I cannot cancel my contract because the increase is less than 10%. It would seem you put these terms into my contract the last..
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Zach Chambers
(@Blooming_Forest) reported
@SkyHelpTeam my main sky q box keeps crashing and only part recording shows, as well as losing signal. There are also connection problems on my mini. What can be done? Thanks
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Ashley Rose
(@Ashleyrose66) reported
@Spiderchoc @SkyHelpTeam It's disgusting! I've been a loyal customer for almost 20 years now and I've never been rewarded in anyway for this. Just annual price hikes and an internet that drops out daily. My son can't play his PlayStation online as it just kicks him out. And now they want almost £6 more!
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Dr Donna Jackson
(@DrDonna25) reported
@SkyHelpTeam took out a sports contract for 18mths. Was told at the time that when the prices went up I could cancel with no penalty if I wasn't happy. Now being told that was a 'mistake' and I have to pay a penalty to cancel. Struggling to pay now. No-one will help on the phone