Sky Outage Report in Matfield, Kent, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Matfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Matfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (46%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Matfield, Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Tonbridge, Aylesford, Royal Tunbridge Wells, Sevenoaks, Cranbrook, Crowborough and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
TV | |
| Maidstone |
Wi-fi | |
| Maidstone |
Internet | |
| Tonbridge |
Internet | |
| Aylesford |
TV | |
| Royal Tunbridge Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Matfield, England
Latest outage, problems and issue reports in Matfield and nearby locations:
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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jamie Ansell
(@jimansell133) reported
from
Tonbridge, England
@SkySports the editing of the golf is awful the score is updated in the bottom right hand corner before we see the putt
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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Jordan Davies
(@jordswbu) reported
from
Sevenoaks, England
@SkySports ******* hell what a bunch of sad goons in these comments having an issue with players taking a knee 🥱
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam any idea why the broadband is down in TN4?
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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Antony Chesson
(@ChessmanUK) reported
from
Royal Tunbridge Wells, England
My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Michael Roots
(@MichaelJRoots) reported
from
Hadlow, England
@SkyHelpTeam Am having problems with the router connecting to the internet.
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Adrian Pitts MCCT
(@pitts_adrian) reported
from
Paddock Wood, England
@SkyHelpTeam Links say different things @SkyHelpTeam if there’s an outage nearby in Hadlow that’s the problem surely not my kit!?
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Adrian Pitts MCCT
(@pitts_adrian) reported
from
Paddock Wood, England
@SkyHelpTeam more issues in Paddock Wood/Tonbridge today from 7am. My sky offline with technical issues. Nothing from Sky!?
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Slarty Claus
(@Slarty247) reported
from
Weavering, England
Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
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pete
(@shade1964) reported
from
Ditton, England
@SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!
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susan nelson
(@SusanSwanny) reported
from
Chart Sutton, England
@SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ali
(@sadman_alison) reported
@SkyUK why am i waiting on the phone for 30 mins? Shockingly **** service when its an issue at your end. 2nd call after being a new customer for 5 days. 🤬
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steve
(@steve92830240) reported
@SkySportsPL @SkySports No way was that a penalty Everton player kicked the floor, where was VAR this time. Just proves VAR is a fix to make team win or lose
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Guy Baber
(@GuyBaber) reported
@SkyHelpTeam Ever since your #skymobile issues a couple days ago, I’m still having issues connecting to internet, using apps etc despite having great signal and either 3 or 4G available. Are there still issues? Each day I’ve been in OX2 and HP7 postcodes so not related to 1 area.
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Karl Arthur
(@cm2mackem) reported
@SkyHelpTeam over 2 hours on to tech and cancellation, had sky Q 24 hours , freezes every 30 mins, 13 mesh reboots?, can't get engineer for 7 days refused to send out new box, froze again talking to cancellation team, suggest we watch sky on a tablet for 7 days, customer 21yr
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Paul Johnson Tog 📸
(@pauljohnsontog) reported
@SkySports I don’t understand what the problem was to be honest
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Rian Davis
(@rdavis_7) reported
@SkyHelpTeam Internet has been down for 2 hours now. Have tried resetting router as website now says no known issue. What's the latest? CV10
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caroline cridge
(@caz174) reported
@SkyHelpTeam It’s the s21 ultra 5G. It was on the phone. Was told I’d get sent a link to do the trade but it never came through
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs
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Natasha Addison
(@NatashaGrainger) reported
@SkyUK Poor customer service! Moved house 3 weeks ago. Had an engineer booked for the 1st few days of being in our new house & they couldn’t install our internet. I’ve called endless times since to try & sort with no luck & been promised a call back but heard nothing. Pls help!!
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Gerard Mulder
(@parafeddyg) reported
No @SkyUK mobile signal her for 4 days, so sorry if you've phoned me and left a message, got a sneaky feeling my voicemail lady will have been busy!..