Sky Outage in Malton, North Yorkshire, England

@weaponwood @conno86 @wallyhuntington @SkyUK I’ve got sky at moment on a deal but will cancel it when finished. £40 a month for job lot. Only use it for recording really

@SkyUK I need to cancel a bill and pay it next week because I can't cover it on 27th, but I can't find an online chat thing to do it. I struggle to make calls, and the sky app doesn't have any way of contacting you

@SkyHelpTeam Yeah I could do but been on the phone on hold for a total of 90 minutes today and been cut off twice. Awful customer service. How can I get someone to contact me please as it seems impossible for me to contact you #skytv

@SkyHelpTeam Yeah I could do but been in the phone on hold for a total of 90 minutes today and been cut off twice. Awful customer service. How can I get someone to contact me please as it seems impossible for me to contact you #skytv

Well thanks for not helping in any way then @SkyUK @SkyHelpTeam Awful customer service I must say but I guess I expected that

@Lucy__Vixen Remember seeing the trailer at the cinema for this but never saw it. It’s on @SkyUK now ain’t it. Must say in not in a rush to see this. Might try it out sometime though 😕

Watching @lufc on Nova Sports TV in Greek ?? no idea what they’re saying but better than listening to the anti Leeds biased crap from @skysports #LUFC

Watching @lufc on Nova Sports TV in Greek ?? no idea what they’re saying but better listening to the anti Leeds biased crap from @skysports #LUFC

Watching @lufc on Nova Sports TV in Greek ?? no idea what they’re saying but better listening to the anti Leeds biased crap from @skysports

Watching @lufc on @NovaSportsGroup in Greek ?? no idea what they’re saying but sure beats the biased anti Leeds crap on @SkySports

@emmalouisebarr @ethangravestock @SkyUK Mine has also been down a week. Stopped working last Wednesday. Prior to that it kept cutting out. I’m seriously considering changing providers.

@SkyHelpTeam Afternoon, I raised an issue with router firmware on the phone app, and was flagged for downgrade. A couple of days later I get a txt asking if my issue is resolved. I reply no and I've had no response for nearly a week

@SkyHelpTeam I HAVE kept previous number. That’s definitely the line in use. It’s also the number registered in my Apple ID info on phone. HOWEVER, it’s not the number appearing on people’s phones when I text them. Bizarre. Your link won’t help as it’s about keeping old number. I’ve done that

@SkyHelpTeam Restarted my mobile and I now have service on my 'phone as well as TV. False alarm @SkyHelpTeam

Probably the worse customer service I’ve ever seen @SkyUK ..

@SkyHelpTeam Excellent customer service from Hassan 👍

@SkyUK @SkyHelpTeam Terrible customer service. Trying to cancel father-in-laws Sky TV, on phone for half an hour enduring hard sell tactics. Thank God he had me to talk on his behalf, feel sorry for elderly and vulnerable who have no one to help them. Disgusting.

Worst decision I made going with @SkyUK broadband. Never bloody works! 🙄

@SkyHelpTeam Ok. That’s great. While you fix it we are going to upgrade to boxsets. Any idea on an ETA

@virginmedia I did - no help there. Was sent to the customer service team, then technical team, now waiting for the customer service team again. I just need to know how long I have left in the contract before @SkyUK can buy me out.