Sky Outage Report in Long Stratton, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Long Stratton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Long Stratton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Long Stratton, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Long Stratton, England
Latest outage, problems and issue reports in Long Stratton and nearby locations:
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
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Sam Clark
(@SamClark1985) reported
from
Norwich, England
@SkyHelpTeam Using an ipad. App is upto date and login details are all correct
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
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Marcus Sutton
(@MarcusTYC) reported
from
Scole, England
Another day, another load of spam phone calls from people claiming to be @SkyHelpTeam calling to inform us of problems with our broadband connect. Getting real tired of it!
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Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣
(@Louise_ODWorker) reported
from
Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam Internet down, issue in area. Can you help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tee L
(@Tee1502) reported
@SkyHelpTeam Why can I never get a real person on your Help chat? Waiting 2.5 hours so far and same previous day??
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Sophie Hammond 💙
(@sophagemcmuffin) reported
@SkyHelpTeam my paramount plus subscription failed on 05/03 as I have a new debit card - I’ve updated the details. Will it take the missed payment? Your online help is useless!
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𝕋𝕠𝕓𝕪 𝕄𝕒𝕤𝕤𝕠𝕟
(@Vikkelspies) reported
@SkyUK “Award winning customer service”??? My wife ported her mobile number to Sky on 19th January. You botched the port making her number completely unusable, then took 6 weeks to fix it. Every time I called for an update I was fobbed off with excuses. Pathetic!
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Simon
(@Simon_wwfc) reported
@SkyHelpTeam Hi, can you please tell me when I call customer services from the UK, which location or locations are they based in? Many thanks
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kings33ker
(@kings33ker) reported
@SkyUK The bad internet in the UK 🥹🥹🥹
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Susanna Hanley
(@hanley_susanna) reported
@SkyHelpTeam never had such a difficult experience as I have with customer services today! Can't download any on demand content at all, I had already been through the steps on your app/ website. The person I spoke to was rude and kept speaking over me. I'm still no further!
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David Battson
(@DBattson) reported
@SkyHelpTeam I have Sky Q on a new build estate that uses a communal dish. We had a power cut a couple of days ago and now some channels have no signal. I have no idea who manages the dish - can you help? (Have tried resetting the box).
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Chris
(@theChr15pyONE) reported
@SkyUK Can’t at the minute as the app link freezes and doesn’t allow me to proceed. Could do with a little help please…
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Sarah Clarke
(@_PrincessClarke) reported
@SkyHelpTeam hi you have increased my broadband cost by £10 a month..you have included sky boost without asking me…I live in a 1 bed flat…I don’t need boost! Can’t remove it on the app or in my account. Help please.
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Lulu Cuckoo
(@lullabelle80) reported
@SkyHelpTeam @SkyUK Something is wrong with the Netflix app on Sky Q. It simply will not open, on googling the problem it seems it’s not just me and is happening to others lately. Can you tell me what is being done to fix this? #Netflix #sky