Sky Outage in Braintree, Essex, England

@Holly_bell93 @SkyUK @SkyHelpTeam My broadband works fine, never had an issue with it.... @bt_uk

@SkyHelpTeam hi, there is a horrible hiss/white noise overlaying the broadcast of SkySpMainEvHD and Skysp Pl HD. All other channels are fine.

@SkyUK discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

@SkyHelpTeam discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

@SkyUK having been a customer for years,I would expect a better service. I have been without internet for 3 days, told it would be fixed within 3 then 5 days. They repaired a line outside but it’s still not working!!. Now have to wait until next week for an engineer to come!!

@SkyHelpTeam Only help I need is how to leave sky.!

@SkyHelpTeam having trouble with live tv. Image and sound keeps distorting. Been happening a couple weeks now. Checked all connections and everything is good internally. Please help.

@SkyHelpTeam online for over 2 hours now seeking help after of shockingly slow broadband. 7mb at one point. Really pleased I left BT to come to you. Justifying the £184 you took from my account this month. “Still connecting..” says everything about you and your customers.

@SkyHelpTeam shocking low broadband speed4mbps.....terrible....

@SkyUK @SkyHelpTeam - apologies I asked this question a while ago and now I can’t find the response. What is the easiest way of reviewing my Sky bundle with a view to downgrading. Also I would like to cancel my sky multi-room if possible as we aren’t using it. TIA.

Hey @SkyHelpTeam just had the sales call from 08007590420 - expecting customers to believe it’s @SkyUK when you receive the call and give over your password and mothers maiden name is ridiculously poor business practice.

@SkyHelpTeam Really poor broadband speed today in Chelmsford. Tried switching router on and off. My Sky app lists no issues

@SkyHelpTeam so glad I pay all that money for @sky & have no signal on any of the channels #useless

@SkyHelpTeam Afternoon, I raised an issue with router firmware on the phone app, and was flagged for downgrade. A couple of days later I get a txt asking if my issue is resolved. I reply no and I've had no response for nearly a week

@SkyHelpTeam I HAVE kept previous number. That’s definitely the line in use. It’s also the number registered in my Apple ID info on phone. HOWEVER, it’s not the number appearing on people’s phones when I text them. Bizarre. Your link won’t help as it’s about keeping old number. I’ve done that

@SkyHelpTeam Restarted my mobile and I now have service on my 'phone as well as TV. False alarm @SkyHelpTeam

Probably the worse customer service I’ve ever seen @SkyUK ..

@SkyHelpTeam Excellent customer service from Hassan 👍

@SkyUK @SkyHelpTeam Terrible customer service. Trying to cancel father-in-laws Sky TV, on phone for half an hour enduring hard sell tactics. Thank God he had me to talk on his behalf, feel sorry for elderly and vulnerable who have no one to help them. Disgusting.

Worst decision I made going with @SkyUK broadband. Never bloody works! 🙄

@SkyHelpTeam Ok. That’s great. While you fix it we are going to upgrade to boxsets. Any idea on an ETA

@virginmedia I did - no help there. Was sent to the customer service team, then technical team, now waiting for the customer service team again. I just need to know how long I have left in the contract before @SkyUK can buy me out.

@Beefcake_Cat @SkySportsF1 @karunchandhok @F1 @SkySports @MailOnline Apologies if my previous response to you appeared flippant. I agree with you. All the fun is being taken away. I've watched for 40 years and never have I been so bored with the whole show.... infact it's not even a show anymore.... it's bedtime reading at best.