Sky Outage Report in Aylesham, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Aylesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Aylesham, Kent, England
The most recent Sky outage reports came from the following cities: Dover, Margate, Herne Bay, Ramsgate, Folkestone, Canterbury, Deal and Whitstable.
| City | Problem Type | Report Time |
|---|---|---|
 Dover |
TV | |
| Margate |
||
| Herne Bay |
TV | |
| Herne Bay |
TV | |
| Herne Bay |
Internet | |
| Ramsgate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Aylesham, England
Latest outage, problems and issue reports in Aylesham and nearby locations:
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Luke Millar
(@ekulkun) reported
from
Broadstairs and St. Peters, England
@SkySports Pep is talking ****, saved you a click
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thlls
(@TiaHills) reported
from
Herne Bay, England
@SkyUK have always had slow-ish wifi. However, I now cannot stream on my phone/send pictures/videos without disconnecting from wifi. TV Streaming on the TV is getting slower each day also. Is there anything that can be done?
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Use your imagination
(@steadysirteddy) reported
from
Broadstairs and St. Peters, England
@SkyUK any ideas why our internet is down? It’s been a little unreliable over the last week and today it’s completely gone. I’ve tried reporting a problem on you page and all I get is an error message.
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Sports Auditor
(@SportsAuditorUK) reported
from
Margate, England
@SkyHelpTeam Yes I have, I was told that it was a simple fix (something to do with Openreach) but that it couldn’t be chased and I just had to wait it out. It seems odd that you are unable to speak with your partners and why it takes this amount of time for a simple transfer.
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Sports Auditor
(@SportsAuditorUK) reported
from
Margate, England
@SkyHelpTeam @SkyUK we are having absolutely shambolic service from @SkyUK - straight forward transfer of broadband to you from #BT and we have now been 2 days without any internet or TV..so that is 2 days not being able to homeschool and 2 days not being able to work from home
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Kirsty Horsey
(@khorsey) reported
from
Canterbury, England
Hello @SkyHelpTeam - any issues with broadband in Kent? See lots of people saying they’re having problems and we’re similar - and can’t get the diagnostic tests to run on the website either? Middle light flashes amber for a bit then just goes blank...
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Mark Galea
(@imabudgieatlast) reported
from
Margate, England
To anyone booing showing disapproval to the taking of the knee welldone and continue #blm have no place in sport #KickItOut very much does support that and that goes double for @SkySports and @BBCSport
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Daniel Burke
(@D4nBu7ke) reported
from
Broadstairs and St. Peters, England
@ClareLissaman @SkyHelpTeam I never said it wasn’t fast. I said it wasn’t reliable. You shall see, that said I just replaced the Virgin router with a MESH system.
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thlls
(@TiaHills) reported
from
Herne Bay, England
@SkyHelpTeam I have and it doesn’t help.. so what’s the next step
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Laura 'Freebird' Cairns
(@SeismicMushroom) reported
from
Acol, England
@SkyHelpTeam Trying to purchase broadband for my location but address isn't showing up online and can't find a phone number to talk to someone to do an order. Please help? :(
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Andy Birkett 🇾🇪
(@HBRed99) reported
from
Herne Bay, England
@SkySports My only question would be is did Soucek's elbow need to be that high? Never a red though as Mitrovic makes a meal of it & #MikeDean had to watch it numerous times in slow-mo & super slow-mo when he saw it in clear view in real time & never showed red!! #MikeDeanBeingMikeDean
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Use your imagination
(@steadysirteddy) reported
from
Broadstairs and St. Peters, England
@SkyUK our internet is still dropping with no apparent reason sometimes for hours at a time. This has been going on for 2 weeks at least now. When will it be sorted? I pay you guys a lot of money and for 10 years we haven’t had any problems.
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Use your imagination
(@steadysirteddy) reported
from
Broadstairs and St. Peters, England
@VickyBa79176838 @SkyHelpTeam Thank you, I will stop trying to problem solve and just embrace a no internet snow day.
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Kirsty Horsey
(@khorsey) reported
from
Canterbury, England
@HaimAbraham @SkyHelpTeam Someone round the corner from us also with #sky broadband also has no internet - could it be a localised issue and not just us??
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Leah
(@Lea_Rob) reported
from
Chestfield, England
BB keeps dropping @SkyHelpTeam but the app is telling me there is no issue with my line....neighbour has had no service since 27/12 & has been told the main connection to the property is faulty....how can I actually speak to a human about it?
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Tasha✈️
(@GirdlerTasha) reported
from
Margate, England
@SkyHelpTeam I have no satellite signal it cut off half way through a program. There is nothing blocking it no thunder storms. I’ve unplugged it all and plugged it back in. What else can I do?
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Laura 'Freebird' Cairns
(@SeismicMushroom) reported
from
Acol, England
@SkyHelpTeam I'm not an existing customer at all. I want to join Sky broadband. But I can't find any way of doing that?
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Andy Birkett 🇾🇪
(@HBRed99) reported
from
Herne Bay, England
@LanLano1 @SkySports I'm the same height & not sure there is a need for his elbow to be higher than his shoulder but as I said it was never a red card & was all about #VAR & #MikeDean making a poor decision
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Storm
(@lesills2008) reported
from
Herne Bay, England
@SkyHelpTeam I wonder why my husband agreed to pay around £75 when his contract was due to end and we find now that we are due to pay £105? 40 minutes on the phone and no help to resolve? Somebody please help?
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david moore
(@trfcfan2010) reported
from
Canterbury, England
Why don’t @SkySports put teams like tranmere on the tv so much more entertaining then this awful football
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Rian
(@C300Rian) reported
Sky Box Office is a joke... Paid for the Mayweather vs Paul fight. Stayed up tp watch it. It wouldn't even let me sign in. Kept taking me back to sign in page. On two different devices (phone & laptop) using Browser, App & Desktop Player. Fail. Got a refund though. @SkySports
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Rob
(@UsuallyAnn0yed) reported
@SkySports Oh ****. Out in the group stages now 🤐
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FF⚽️
(@FifaFent) reported
Should’ve done this a long time ago, but finally time to switch to @virginmedia. Don’t know how I’ve put up with @SkyHelpTeam’s crap for this long. Literally it’s rare I get a normal connection with no lag, yet I’m paying for the ‘best’ speeds. You big frauds @SkyHelpTeam
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Derek Rian
(@C300Rian) reported
You guys had people stay up waiting for the Mayweather vs Paul fight, with paid access, yet your app & website didn't let us sign in. Kept saying "successfully signed in" but took us back to the sign in page. Chat advisors processed refunds, at least. @SkySportsBoxing @SkySports
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Ian Fieldhouse
(@ianfieldhouse) reported
@kieran_delaney @SkyHelpTeam @Touringthecars You can work around the issue by not using Sky's DNS. Just configure your network connection to use manually configured DNS and use either Cloudflare (1.1.1.1) or Google (8.8.8.8 or 8.8.4.4) or a combination of both instead. I'm using Cloudflare and it's fixed things for me.
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Dan Hall
(@therealdanhall) reported
@SkyHelpTeam are you guys having DNS issues today, lots of DNS errors or time outs on Hotmail, Amazon, etc
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INNOCENT BOY
(@HEARTBREAKER_OA) reported
@SkySports @SkySports I feel so bad for his exit
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Allen Cooper
(@Al_Cooper7) reported
@SkyHelpTeam It can’t find my router to test, even though it’s on and things are connected to it. I’ve reset it and still having the same problem. I need to speak with someone on the phone please.
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Stewart
(@StewForsyth) reported
Hi @SkyHelpTeam, I'm hoping you can help me please. I keep missing a call from Sky every few days (it always seems to happen when I'm busy doing something!), and I just want to know what its about. It seems to be important as it keeps happening, but I've no idea why.
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Allen Cooper
(@Al_Cooper7) reported
@SkyHelpTeam The same thing. It’s connected and shows between 15-30MBPS, but my work VPN is cutting out regularly and it’s fine for everyone else, and my laptop and phone are often slow when on WiFi vs 4G.