Sky Outage Report in Madeley, Staffordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Madeley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Madeley, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Crewe, Nantwich and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
||
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Phone | |
| Crewe |
TV | |
| Crewe |
TV | |
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Hendo
(@Hendo_88) reported
from
Market Drayton, England
@SkyHelpTeam I've been 9ver this with your team like a million times over the past few months. All I have on my network is my 2 computers and the SkyTV box. IF it's a device issue then the internet would work on the other devices still right? Which it doesn't, not cabled nor through WiFi
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chris harthern
(@chrisharthern) reported
from
Nantwich, England
@SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service
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Hendo
(@Hendo_88) reported
from
Market Drayton, England
Hey @SkyUK I've just finished chatting to one of your CS advisers about not having any internet for 2 weeks, turns out you can't do anything about it....it's an openreach problem. 👍 This sucks for someone who's self employed and works from home....
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Lovattman
(@mrlovattman66) reported
from
Newcastle-under-Lyme District, England
@LouiseRees14 Souness Keane and Gary Neville all very knowing and all terrible managers #SkySports
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KAREN LOCKETT
(@karenbrummie) reported
from
Stoke-on-Trent, England
@SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?
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William Gadget Moore
(@1nOnlyMrGadget) reported
from
Congleton, England
@SkyHelpTeam No change. Done that twice from researching the problem.
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Lutta Pantaleon
(@PantaleonLutta) reported
from
Stoke-on-Trent, England
@SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.
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Tom Williamson
(@tomgwilliamson) reported
from
Werrington, England
@SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint
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Andy Welsh ⛄
(@imandywelsh) reported
from
Stoke-on-Trent, England
Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV
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Beans, Gaz and Andy
(@TallBoyRadio) reported
from
Alsager, England
@SkyHelpTeam sky broadband is down in Alsager, Cheshire. How long till it's back up and running?
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
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Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
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Fran Roberts
(@Lilfran) reported
from
Eccleshall, England
@SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
I'm watching @SkySportsGolf I pay for @SkySports but I'm listening to the golf channel hosts talk ****! We want more from the sky sports hosts @NickDougherty5
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The Furn
(@SportMonkey) reported
from
Haslington, England
@SkySports is officially ******* ****. Pictures from Barnsley, commentary from Blackburn. Time to cancel.
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Julia Ainsworth
(@ainsworth_julia) reported
from
Congleton, England
Anyone else having trouble with the Sky Sports Scores app? @SkyFootball @SkySports
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stephen bayley
(@bayles01) reported
from
Madeley, England
@SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.
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Amanda Dawson
(@theamandadawson) reported
from
Maer, England
Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma-Marie ✍🏼
(@emmamariewriter) reported
@SkyHelpTeam @TheWilkMaid If you’re aware of the outage, why is there no communication on your social media or through your website?! Why isn’t it on the services page? Terrible customer service 😡 😡
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Tom Allen
(@tomallen_04) reported
@SkyUK your service is an absolute joke. Constant costs that don’t add up, impossible to get through to anyone and when you do they hang up on you! Then you decide when to cut a service that you don’t even get in the first place. joke.
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Kate Michell💙
(@MichellKate) reported
@NOWTV any idea when Internet connection will be returned to Bath? Been down since early hours of this morning. Have some very grumpy teenagers here. @SkyUK
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Emma-Marie ✍🏼
(@emmamariewriter) reported
@SkyHelpTeam @nrparmar @SkyHelpTeam why on the service page does it say there are no known issues in the area when there clearly are?
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Phil Davis
(@CKablooie) reported
@SkyHelpTeam You have sent me a link that doesn't work.
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A Room With A Jon 💙
(@jonwideshut) reported
@SkyHelpTeam @emmamariewriter What a stupid response
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Sonya
(@SonyaMay01) reported
@SkyHelpTeam As flagged by numerous other people, that link shows that there are no known issues in the area which is completely untrue. An update with what the issue is or when it is expected to be resolved would be greatly appreciated.
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Liz B 🇿🇦
(@lizbaer5) reported
@SkyHelpTeam "There's an outage in my area" but it's been "out" since 6am. 11 hours now. Please FIX IT
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Mark Boxall
(@mboxster) reported
@SkyHelpTeam You haven’t relied to my question though - is it really too much trouble to communicate what the actual problem is and when it will be resolved? These vague ‘we are aware of the problem’ is infuriating as it doesn’t say when you expect it to be fixed?
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Mark Boxall
(@mboxster) reported
@SonyaMay01 @SkyHelpTeam This is truly awful customer service - can someone from customer service actually contact the engineers to advise what is actually going on - is that really too much trouble???