Sky

Sky Outage Report in Madeley, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Madeley, Staffordshire, England 04/02/2025 06:35

April 02: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Madeley, Staffordshire, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, Nantwich and Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Wi-fi
United KingdomCrewe Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • PantaleonLutta Lutta Pantaleon (@PantaleonLutta) reported from Stoke-on-Trent, England

    @SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.

  • tomgwilliamson Tom Williamson (@tomgwilliamson) reported from Werrington, England

    @SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint

  • Tim_Mullen Tim Mullen 🇪🇺 (@Tim_Mullen) reported from Stoke-on-Trent, England

    @SkyHelpTeam Hi I understand there’s been a Sky Broadband and Sky Talk outage in the ST3 area since 12.30pm; is there anywhere I can access with an estimated resumption of service time?

  • mrlovattman66 Lovattman (@mrlovattman66) reported from Newcastle-under-Lyme District, England

    @LouiseRees14 Souness Keane and Gary Neville all very knowing and all terrible managers #SkySports

  • MattHugheslives Matthew Hughes (@MattHugheslives) reported from Stoke-on-Trent, England

    So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    @SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV

  • SportMonkey The Furn (@SportMonkey) reported from Haslington, England

    @SkySports is officially ******* ****. Pictures from Barnsley, commentary from Blackburn. Time to cancel.

  • Hendo_88 Hendo (@Hendo_88) reported from Market Drayton, England

    Hey @SkyUK I've just finished chatting to one of your CS advisers about not having any internet for 2 weeks, turns out you can't do anything about it....it's an openreach problem. 👍 This sucks for someone who's self employed and works from home....

  • bayles01 stephen bayley (@bayles01) reported from Madeley, England

    @SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.

  • Dougien32 Douglas Neilson (@Dougien32) reported from Crewe, England

    I'm watching @SkySportsGolf I pay for @SkySports but I'm listening to the golf channel hosts talk ****! We want more from the sky sports hosts @NickDougherty5

  • Hendo_88 Hendo (@Hendo_88) reported from Market Drayton, England

    @SkyHelpTeam I've been 9ver this with your team like a million times over the past few months. All I have on my network is my 2 computers and the SkyTV box. IF it's a device issue then the internet would work on the other devices still right? Which it doesn't, not cabled nor through WiFi

  • chrisharthern chris harthern (@chrisharthern) reported from Nantwich, England

    @SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service

  • Lilfran Fran Roberts (@Lilfran) reported from Eccleshall, England

    @SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down

  • ainsworth_julia Julia Ainsworth (@ainsworth_julia) reported from Congleton, England

    Anyone else having trouble with the Sky Sports Scores app? @SkyFootball @SkySports

  • karenbrummie KAREN LOCKETT (@karenbrummie) reported from Stoke-on-Trent, England

    @SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?

  • TallBoyRadio Beans, Gaz and Andy (@TallBoyRadio) reported from Alsager, England

    @SkyHelpTeam sky broadband is down in Alsager, Cheshire. How long till it's back up and running?

  • nige_h64 NigeH64 💙 🇬🇧🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@nige_h64) reported from Stoke-on-Trent, England

    @HewanMcCarthy17 @Seosamh09 @SkySports The worst in a long time? Presumably the coaches saw all the players in training before making a decision? I'd have picked Faletau but the Welsh omissions are all close decisions, I think

  • imandywelsh Andy Welsh ⛄ (@imandywelsh) reported from Stoke-on-Trent, England

    Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Anyone else finding their @SkyHelpTeam internet goes down several times a day? Driving me mad now.

  • 1nOnlyMrGadget William Gadget Moore (@1nOnlyMrGadget) reported from Congleton, England

    @SkyHelpTeam No change. Done that twice from researching the problem.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • alatif7934 Abdul Latif (@alatif7934) reported from Exeter District, England

    @SkyHelpTeam It confirms that our phone is not compatible to your SkyQ hub so we need compatible set of Twin phones; base set has answering machine and upstairs ordinary phone. We are still left with 2 problems 1)SkyQ hub or Sky+ box do not communicate bcoz Sky+ box is not connrcted to Router

  • kimmyblade Kimberley 🔴⚔️⚪ (@kimmyblade) reported from Chapletown, England

    @SkyHelpTeam That’s already been done and I was told someone would be out to fix the fault at the exchange box, and I would get a text message to confirm when the work had been done, still no text message and still no internet

  • jonscott1980 jonathan scott (@jonscott1980) reported from Solihull, England

    @SkyHelpTeam I am having issues getting to speak to someone I have sent a DM can someone assist?

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt

  • TweetsbyLynn Lynn Sbaih (@TweetsbyLynn) reported from Manchester, England

    @SkyHelpTeam are there problems in Manchester M20? I keep losing the Internet.

  • noel_cunningham Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales

    @SkyHelpTeam Haven't got the energy to talk to different departments. It's a real shame that when a big problem is reported to you that it can't be passed out unless customers takes time and energy out to chase it up. I just watch it uncut on @primevideouk as they have the correct copies.

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..

  • SleddingFreya Freya Sledding (@SleddingFreya) reported from Burnley, England

    @SkyHelpTeam at end of my tether ongoing WiFi issues - 2 engineer visits later still not fixed . Waited 3 0 minutes to be cut off again . Why am I paying for WiFi that doesn’t work . Can’t work at home (for nhs) and children difficult studying on line .. HELP

  • SleddingFreya Freya Sledding (@SleddingFreya) reported from Burnley, England

    @LauraAppleton05 @SkyHelpTeam @OpenreachHelp Just had the same - terrible service