Sky Outage Report in Stourport-on-Severn, Worcestershire, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Stourport-on-Severn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Stourport-on-Severn, England
The most recent Sky outage reports came from the following cities: Kidderminster, Oldbury, Worcester, Brierley Hill, Kingswinford, Dudley, Cradley Heath, Halesowen, and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Kidderminster
|
TV | 1 day ago |
|
Oldbury
|
TV | 3 days ago |
|
Oldbury
|
Internet | 4 days ago |
|
Worcester
|
Phone | 5 days ago |
|
Oldbury
|
TV | 5 days ago |
|
Worcester
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stourport-on-Severn, England
Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:
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Jodie Philpotts (@Jodie_Philpotts) reported from Kinvere, England@SkyUK your internet right now totally sucks...it’s been on and off for over a week now despite being reported...working from home and homeschooling is keeping us busy enough without losing internet for hours every day
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Mark Young (@2_youngy) reported from Kidderminster, England@SkyHelpTeam can you please send me a number to call in regards to my sky box not working properly.
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tonyob1 (@travelmadtony) reported from Droitwich Spa, England@SkyUK hating the upgrade to sky Q reallycumbersome and clunky deffo designed by an IT geek and not user friendly 🙄 the saying if not broke don’t fix it applies
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Geoff27 (@Geoff27) reported from Bromsgrove, England@SkyHelpTeam I looked at removing SkySports given the live sports service that we pay for cannot be provided. I followed the online instructions but came to an end when a message came up saying cannot remove package online. Seems Sky are not making the process very easy.
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Claire Slater (@marisatoo) reported from Whitbourne, England@SkyHelpTeam is sky broadband down in WR6 ? Having problems this morning
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Steve Lees (@measlewolf) reported from Dudley, England.@SkyUK absolutely shocking service. New customer. Failed to turn up on Monday for Broadband - reappointed for today, still didn’t come. Didn’t call to advise. Next date is the 28th!!!! Asked to be put through to disconnections and after 5 more minutes I’ve been cut off! Awful.
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Nigel Cliff (Proud Black Country Man) (@Cliffyboy13) reported from Dudley, EnglandTwo words why I would never subscribe to @SkySports Roy Keane
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Terry Mahoney (@rbigtezza) reported from Dudley, England@SkySportsPL @SkySports Poor punditry by Gary Neville. If you're pushed into something, or someone, you have to lift both hands up to protect yourself. You cannot stop yourself.
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Rhys Edwards (@iamrhyssmart) reported from Dudley, England@SkyHelpTeam Attempting to buy the PPV fight, it’s saying I’m unable to purchase the fight, saying talk to the providers, been on phone to you, said to go to BT rang them being passed to and from with no solution!
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Geoff27 (@Geoff27) reported from Bromsgrove, England@SkyHelpTeam @MartinSLewis Please, needs to be a better way of handling the requests to pause @SkySports service, maybe just pause the subscriptions. People told to do it by phone, naturally you are short staffed in call centres but you are creating your own backlogs and failing
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Geoff27 (@Geoff27) reported from Bromsgrove, England@SkyHelpTeam @MartinSLewis well done @SkySports the online ability to Pause works well, just a shame it took so long to accept this was the correct move....but well done for listening to the customer
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Carl Ford 💙😎💙 (@TheCarlFord) reported from Kinvere, England@SkyHelpTeam I’ve ran the tests & it’s been reported. It’s frustrating that the service is either operational and off, I could put up and understand a slowing of broadband speeds but to keep repeatedly loosing connection is not satisfactory given we are supposed to run a business from home.
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Mark Young (@2_youngy) reported from Kidderminster, England@SkyHelpTeam Spoke to an “adviser”yesterday about a reoccurring issue with tv box going on and off and not working for hours on end. Got an engineer coming out in......7 days time. Not good enough!
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Estelle Cartwright (@estellecarts) reported from Dudley, England@SkyHelpTeam can you provide me with an email address please so I can make an official complaint - as no one seems to want to take ownership via phone !
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Jason L (@Sabbathan77) reported from Dudley, England@SkyHelpTeam Yes, I would say literally 100’s of times over the last 8 weeks. First because of very slow speeds and over the last few weeks because of being repeatedly disconnected. There’s a guy in the BT box at the top of the road, I guess everyone is having problems and complaining.
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Luke T (@lukiee) reported from Dudley, England@SkyHelpTeam I still have no broadband after 6 weeks yet someone has closed my complaint how can I get through to the complaints team?
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Fubz (@Fubz21) reported from Dudley, England@Angriper @virginmedia @SkyUK If I could get Sky here (at least decent speeds) I'd have switched years ago mate. Although, the way things are going, I'd be better off with poor download speed and uptime, rather than super fast speeds and always down.
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Colin Egginton (@ColinEgginton) reported from Kidderminster, England@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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Jacqueline E Plant (@PlantJacqueline) reported from Dudley, England@SkySports pls can you help me suspend my sports channels .
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Mills (@Mattboi83) reported@SkyUK been on the phoneline for an hour to cancel my tv package and still waiting 😡 yet when i wanted to set up was straight through 🤨🤨
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Richard Cool (@richgcook) reported@SkyHelpTeam Yeah weirdly it was working on Sky Go app on my phone but now it’s not working on any device.
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Richard Cool (@richgcook) reported@SkyHelpTeam I’ve just added another device to Sky Go. I can watch BT Sport on my phone via the app fine but on my PC I get a 1410 error. Can you help?
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Samantha Watts (@sam_j_watts) reported@SkyHelpTeam I've tried to but my mobile data is that slow it keeps timing out.
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COLFESeconomics (@COLFESeconomics) reported from London, England@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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Brad Joy (@BradJoy93) reported@SkyHelpTeam They’ve refused a few questions. Just completely ignored them every time. One final time eh - does ‘you can cancel your contract AFTER it ends’ make any sense to you @SkyUK? If you have cancellation options, why don’t I get a cancellation option? (This means it’s not available)
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Brad Joy (@BradJoy93) reported@SkyHelpTeam Even your reply now is a joke ‘we’ve dealt with that, got something new?’ You haven’t dealt with anything. You’ve told me to shut up and pay up. I can NOT cancel my deal, you know and I know it. Why? Why is that not an option? This has NOT been answered
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Lee Wakefield (@anorak58) reported@SkyHelpTeam 1 No I tested the line on Friday and I was told there was an issue and that an engineer would come and sort without having to come in within a few days. That response was by text yesterday so I assumed it had been sorted. I have been at work today but my wife is working
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Lianne Johnson (@ElleJ35) reported@SkyHelpTeam I know how to contact you, that isn’t the issue. The issue is it’s now 4 days since your teams have been looking into the issue & we are getting nowhere.
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Lee Wakefield (@anorak58) reported@SkyHelpTeam 2 from home and has had to cancel teams meetings because of the poor broadband