Sky Outage Report in South Wonston, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in South Wonston, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in South Wonston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near South Wonston, Hampshire, England
The most recent Sky outage reports came from the following cities: Basingstoke, Eastleigh and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
TV | |
| Eastleigh |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
TV | |
| Andover |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near South Wonston, England
Latest outage, problems and issue reports in South Wonston and nearby locations:
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam You guys don’t seem to be reading my tweets and DMs. I reported it on 22 June. Was told 48 hours tops as I was a superfast BB customer. All week was told it was being worked on. Engineer arrived last Saturday (first time he’d been briefed) Couldn’t fix it properly.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I must call about once/twice a day since 22 June when my internet went down. I called three times on Friday to be told they can’t contact @OpenreachHelp via the phone so couldn’t pin them down about when my internet will be properly fixed. It’s just absolutely disgraceful
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Daniel Luff
(@DLUFF84) reported
from
Fair Oak, England
@SkyHelpTeam good morning my wifi is on with all green lights but no internet working.please help.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Another day. And still no resolution of my faulty internet connection. @OpenreachHelp @SkyHelpTeam that’s three weeks on Monday...
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
And yet - as I keep saying repeatedly to @OpenreachHelp - @SkyHelpTeam cannot get in touch with them to find out WTF is going on because all their contact centres are closed. Meanwhile I’m stuck here waiting for nearly two weeks for a working internet connection.
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Danny Rivers
(@DannyRivers3) reported
from
Basingstoke, England
@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
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𝓣𝓸𝓫𝔂
(@IsSimplyAwesome) reported
from
Fair Oak, England
@SkyHelpTeam morning, there appears to be issues with broadband is the SO50 area, can you advise if this is being looked into?
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Alan Betteridge
(@alan_betteridge) reported
from
Fair Oak, England
@SkyHelpTeam how can I tell through the my sky app when my contract with sky runs out? Also, when I am in demand is says I need to upgrade, but I have the full Sky package. Can you help?
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Tony Henson
(@thehence) reported
from
Fair Oak, England
@SkyUK why is your sky q system so poor? Three engineer visits just to get the boxes working properly and now the red button doesn’t work only on the main box. I spend my life constantly rebooting and reading help blogs. Really wish I never had it installed.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp @SkyHelpTeam perhaps you can help. In keep getting cut off on the phone as my internet is faulty. #catch22
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stevenorth
(@SteveNorth78) reported
from
Basingstoke, England
@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
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Becky Roadnight
(@beckyr2810) reported
from
Fair Oak, England
@SkyUK Large Broadband outage in the Eastleigh/Bishopstoke area and you’re telling people that they need new routers....I’m assuming the 104 people who have commented on one Facebook post don’t all need a new router and it might be your issue instead?
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Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃*
(@AfroChuck87) reported
from
Basingstoke, England
. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
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Becky Roadnight
(@beckyr2810) reported
from
Fair Oak, England
@SkyHelpTeam huge broadband outage in the Eastleigh area. What is being done about this please?
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam So, here I am with my Internet still not working properly almost 2 weeks after I first reported the issue. It’s a ridiculous state of affairs and I’ve wasted so much time sitting on the phone waiting to get through to your help centre.
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robson smith
(@robsonsmith_) reported
from
Basingstoke, England
@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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🧡 Ginger Miche 🧡
(@gingermiche) reported
from
Eastleigh, England
@SkyUK utterly appalled at your lack of customer service! My parents who are vulnerable during these times and reply on their internet to contact family are not able to get online, as their router has stopped working and we cannot get hold of anyone!!! FUMING!
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Simon Harmer
(@simonharmer) reported
from
South Wonston, England
The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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Craig Vincent
(@CraigVincent07) reported
from
Romsey, England
@SkySports Better not be with the **** crowd noise
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam Engineer can’t fix it properly. Said he’d come back on Monday didn’t show up. All week long I’m calling you to be told that you’re trying to get in touch with OR. I called on Friday, was told again there was no way of getting in touch with them as their call centres were closed
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jámeş
(@Jdfrrrrrd) reported
@SkyHelpTeam hi, am a sky tv and mobile member and trying to sign up for broadband/phone but your sales guy is saying its not available to me(even tho I currently have these services via BT!) Can someone help please?
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hoboj234
(@hoboj234) reported
@SkyUK last night when we called for support a man arrived at our door to ‘troubleshoot our router’ who proceeded to remove all his clothes upon entering out home, what am I supposed to do about this?!?
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Amy Gonçalves
(@ItsAmyBoo) reported
@SkyHelpTeam hi been on hold on the phone for 35 mins. Can removing the HD product from my account be done via this service?
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My Name is Ed
(@EddieB7319) reported
@SkyHelpTeam There's an Outage in the area. Not for 1st time
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Whitney
(@whitterz_b) reported
@SkyHelpTeam @sheeopquay We need help with this, we have everything BUT qualifying even though it was on our playlist?
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Becca
(@BeccaKent93) reported
@SkyHelpTeam Within your “how to cancel your sky tv” help guide on your website. My parents bill is currently £167 and have they have been approached by Virgin offering £87 a month for the exact same thing. They’ve already agreed to the installation (1/2)
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Curtis Yates
(@CurtisYxtes) reported
@SkyHelpTeam Hello, is it true that customers aren’t allowed to cancel their SKY TV contract for a cancellation fee? If so, it seems you’ve got different rules from what is stated online, to what has been told over the phone.
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Simon York
(@simongyork) reported
@SkySportsF1 Anyone else disliking the new SkySports F1 overlays? Last year’s graphics were easy to follow. This year it’s a chore to look down the left-hand side list.
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fiona bentley
(@fionajbentley) reported
@SkyHelpTeam hi, trying to download the free discovery + app to my Q box but it just comes up error, is this a problem with you or me? Thanks
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Andy Lapsley
(@LapsleyAndy) reported
@SkyHelpTeam And some sort of refund for todays outage….????