Sky Outage Report in South Wonston, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in South Wonston, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in South Wonston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near South Wonston, Hampshire, England
The most recent Sky outage reports came from the following cities: Winchester, Basingstoke, Stockbridge, Hampshire and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Basingstoke |
Wi-fi | |
| Basingstoke |
TV | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near South Wonston, England
Latest outage, problems and issue reports in South Wonston and nearby locations:
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UpTheConbon
(@connoreccott9) reported
from
Basingstoke, England
@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam you’ve sent me an incorrect and very stressful email at a time when I have no way to contact you to sort it out. Poor form.
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Graeme R Smith
(@GraemeRSmith1) reported
from
Eastleigh, England
@SkyHelpTeam getting very frustrated, have moved home and cannot get my service transferred as no one answering callls or online help!!!!! Only option is I can Ell my direct debit. I have been a customer for over 30 years.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@o2businessuk why is my signal non existent in SO24 and how can you help me?? Recent @SkyUK internet problems have highlighted to me how woeful it is. Will I have to change providers?
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
So, tell me @OpenreachHelp - where is the engineer who promised he’d be back on Monday to complete the fix on my internet issue. And then switched to Thursday. And still not done? @SkyHelpTeam apparently can’t call your contact centre as it’s closed.
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AngloDane70 @OpenreachHelp was meant to finish the job on Monday. I was told they’d be here that morning. They weren’t. @SkyHelpTeam told me it was going to be today. Still not done. 11 days after reporting the problem.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Still no internet. Off since Monday. Hugely adverse effect on my business. @SkyHelpTeam palming the blame off on @OpenreachHelp and apparently not able to tell me when it will be fixed or why it’s taking so long. I’d never get away with such appalling service with my clients.
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I must call about once/twice a day since 22 June when my internet went down. I called three times on Friday to be told they can’t contact @OpenreachHelp via the phone so couldn’t pin them down about when my internet will be properly fixed. It’s just absolutely disgraceful
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I’ve just spent 30 minutes on the phone to the help team. Nothing they can do as @OpenreachHelp aren’t taking calls from them so they can’t find out when the engineer intends to finally show up. Absolutely ridiculous situation. Stalemate.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp Have you seen my (increasingly desperate) questions today?? With your call centres closed my provider @SkyHelpTeam has no way of contacting you in order to help me.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam You guys don’t seem to be reading my tweets and DMs. I reported it on 22 June. Was told 48 hours tops as I was a superfast BB customer. All week was told it was being worked on. Engineer arrived last Saturday (first time he’d been briefed) Couldn’t fix it properly.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp @SkyHelpTeam perhaps you can help. In keep getting cut off on the phone as my internet is faulty. #catch22
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AliRVowles @bbcrb @SkyHelpTeam The engineer turned up today. Still can’t fix it completely as the box is on a main road so he needs back up. Coming back on Monday. But this is the FIRST time he’s worked on the issue which I reported on Monday. I’ve been fobbed off all week! Told they were trying to fix it!
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
This is obviously affecting my business and apparently @SkyUK has had no notification from @OpenreachHelp that an engineer is on the case. I know times are tricky but be honest in the first place about the fix time.
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Mrs Willie Millie
(@dipdotdub) reported
from
Eastleigh, England
Someone at @SkySports needs sacking. The #glare on the screen from the sun on the Everton Liverpool game is awful.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
And yet - as I keep saying repeatedly to @OpenreachHelp - @SkyHelpTeam cannot get in touch with them to find out WTF is going on because all their contact centres are closed. Meanwhile I’m stuck here waiting for nearly two weeks for a working internet connection.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
My internet has been down since Monday due to an external connection fault. I am a superfast broadband user so was told by @SkyUK that I was entitled to a 24 hour turnaround on an engineer fixing this. Still no internet and today I’m told it could be more then 48 hours.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Brady Deeprose
(@BradyConjurer) reported
@beds_villafan @SkySports I have never told my TV to **** off so quickly!
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Scott Robinson
(@ScottRo89319521) reported
@SkyUK How about ‘using your voice’ to get me the broadband you promised 16 days ago, approaching 17 days with no service now.. instead of chasing faux-agendas that no-one really cares about, focus on doing what you are supposed to provide.
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Dave Williams
(@BigDave2k9) reported
@SkyHelpTeam Any reason why your Sky Q boxes are absolutely rubbish?!?! Never had any problems with our Sky boxes until we changed to Sky Q!!!
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Josh Williams
(@WilliamsJosh9) reported
@SkyHelpTeam It does it says ‘ we are aware of a problem in your area at the exchange if you want to receive a text when it’s back online. The agents have no further information.’ The call then ends
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Sam Pennington
(@SamPenno_MUFC) reported
@darth_na @SkyUK @SkyHelpTeam Mate its absolutely shite - the worst internet service i've ever had and in the past i was a talk talk customer...
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“Garry “🌹🌹🌹💙
(@garrybcfc1) reported
@SkyHelpTeam so sky team my box was working fine this morning came home tonight. No satellite signal. No trees have grown over night no window cleaners have knocked the dish. Yes I have reset the box still no signal. What on earth can be happening. Oh and it’s very clear weather
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Abizar Dungarwalla
(@adungarwalla) reported
Worst customer service ever experienced from @SkyUK . Be careful guys have been a loyal customer for 21 years and it means nothing to them. I wish I’d been with @virginmedia. Sky sent the wrong engineer out wasted my day and didn’t even have the decency to apologise or compensate
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Thommo
(@Thommo95674949) reported
@SkySports @ScotlandSky That’s it I will never watch the 6 nationals again the fed was so blatantly wanting to send a Scottish player because we beat him England last week 😡😡😡😡😡😡😡😡😡
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Jonathon
(@jonjsquires) reported
@SkyHelpTeam Hi, I’ve been with you since December and your internet is the worst internet I’ve had in the recent past. Had BT for 18 months - no issues. So far with Sky my connection drops, the hub disconnects. Wired and wireless speeds drop to dial up, packet loss, etc
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Mr T
(@tumbo_81) reported
@SkyHelpTeam I have spent a ridiculous amount of time over the last couple of weeks trying to rectify this issue with your tech support team and it still keeps dropping. I’ve had enough of paying you my money and you not holding up your end of the deal!