TalkTalk Outage in Wolvey, Warwickshire, England

@TalkTalk It's not you, it's 3 Up the signal in the area would be nice

@TalkTalk broadband still down in #cv34 what is going on?!

@TalkTalk my internet (CV8) is down AGAIN. How are we meant to work from home when your services don't consistently work and your online "help" function does absolutely nothing?

@TalkTalk I need someone to call me ASAP about my ridiculously late setup and my complaint! This is meant to be in hand and a manager was meant to have called ysday but nothing! #worstservice #neverusetalktalk

I recall Dido Harding presiding over data hacking twice as CEO at TalkTalk.The ICO concluded ‘security failings at talk talk allowed a hacker to access customer data with ease’. Dido is presiding over IT failings of UK’s track n trace. She’s Chris Grayling of the business world

@TalkTalk your customer service is appalling! I was on a live chat & Leigh-Anne just ended chat before I was finished & now I can’t get live chat back! Only doing live chat as told to send email this morning but got a reply saying you were too busy & directing me to live chat 🤬

@RayClenshaw @TalkTalk I completely understand the situation but they've passed me from pillar to post and ALLL website/web forms are broken. Such a simple request but unable to communicate to get an answer.

Absolutely the most frustrating company to deal with @TalkTalk please sort out your customer services to be able to communicate with customers!

@TalkTalk our go live date was yesterday and we’ve plugged in the router but our internet isn’t working at all. We can’t phone anyone for technical support either, please help as we’re paying for a service we can’t use!

@TalkTalk just DM’d you. Hoping you can help 😫 I’m really stuck without internet!

Plus the internet is really slow. So I’m not best please you even think it’s okay to even take the one payment, not alone 2. @talktalk #talktalk #broadband #slow.

@TalkTalk 7 days no connection at all...New box sent, still not working. 72 hour wait for call back (at selected time) rang out of selected time so couldn't take call. Paying out for apps I can't access, paying for connection I don't have. Please help, @TalkTalk

So I’ve had absolutely garbage WiFi from @TalkTalk & now we have changed providers we can’t even get through to anyone to cancel with them. Crap service and then you can’t even cancel

@TalkTalk You should be throughly ashamed the way you treat customers.

@TalkTalk Update FYI. We are sorry you have had a problem with our service. I have now opened a complaint for you and the reference number is 1-000006-151150-0.

Constantly living on my 4g because @TalkTalk is so awful

@TalkTalk webchat service is awful. Trying to renew my contract online and remove the tv but it won't let me. After 25 mins of the person asking irrelevant questions and delaying I have up. Maybe time to look for a new provider I'm afraid 🤔🤔

@TalkTalk hopeless home move service. Appears that you have switched it back to old address despite it working at new address for the last 10 days! Advertised 24/7 chat support not available.

@amycerys @Philippah05 @TalkTalk Same happened to me, they said it was an exceptional case, said small print says they won't reimburse loss of earnings. I was without internet for 11 days. 7 hours wasted trying to get hold of someone to complain properly. Only offered £60 for my troubles. Terrible company

@TalkTalk Hi Jona - the internet went off Saturday and Sunday. There is an engineer coming today - Tuesday. I was on the phone with customer services for over an hour on Friday - so distressing! You have no idea how upsetting the whole business is!

@Philippah05 @TalkTalk I did home move yesterday lunch time. Used talk talk for couple of years now no problem and I’m still not connected. I work from home and have 3 homeschooling children at the moment, considering leaving as it’s ridiculous other networks would of connected us by now 🤬

@TalkTalk Need a new Internet provider as no Internet again from you two days after you said it was fixed and this is now a monthly problem worst service and now your stealing my money as I'm not getting the service I'm paying for

talktalk down for anyone else?

@TalkTalk I called customer services but not sure if it got resolved as the problem was and is with the fibre tp link modem given by open reach..the power adapters failed. Lucky I had a similar output adapter which belongs to my soundboard so I've resolv the issue but need a new modem

Come on @TalkTalk , the engineer did his business hours ago. It’s now the next day. Don’t let me down.

@TalkTalk Still haven't been able to get hold of anyone to sort out my Internet!! The link sent doesn't work. How do I make a complaint& discuss the option of ending my contract due to this consistent failure to provide a good enough service? It's impossible to actually speak to someone 😡

@TalkTalk please fix your wifi i'm just trying to watch a stream an my ******* talktalk wifi keeps cutting out thanks luv xx 🥺🙏