TalkTalk Outage in Hinckley, Leicestershire, England

@TalkTalk It's not you, it's 3 Up the signal in the area would be nice

@TalkTalk why can I not get through to someone on your help line that actually knows what they’re talking about?😡😩

I recall Dido Harding presiding over data hacking twice as CEO at TalkTalk.The ICO concluded ‘security failings at talk talk allowed a hacker to access customer data with ease’. Dido is presiding over IT failings of UK’s track n trace. She’s Chris Grayling of the business world

@TalkTalk your customer service is appalling! I was on a live chat & Leigh-Anne just ended chat before I was finished & now I can’t get live chat back! Only doing live chat as told to send email this morning but got a reply saying you were too busy & directing me to live chat 🤬

@TalkTalk hi. Our internet isn’t working / very slow so can’t get on work servers. LE67 9UR.

@RayClenshaw @TalkTalk I completely understand the situation but they've passed me from pillar to post and ALLL website/web forms are broken. Such a simple request but unable to communicate to get an answer.

Absolutely the most frustrating company to deal with @TalkTalk please sort out your customer services to be able to communicate with customers!

@TalkTalk our go live date was yesterday and we’ve plugged in the router but our internet isn’t working at all. We can’t phone anyone for technical support either, please help as we’re paying for a service we can’t use!

@TalkTalk just DM’d you. Hoping you can help 😫 I’m really stuck without internet!

Plus the internet is really slow. So I’m not best please you even think it’s okay to even take the one payment, not alone 2. @talktalk #talktalk #broadband #slow.

@TalkTalk 7 days no connection at all...New box sent, still not working. 72 hour wait for call back (at selected time) rang out of selected time so couldn't take call. Paying out for apps I can't access, paying for connection I don't have. Please help, @TalkTalk

So I’ve had absolutely garbage WiFi from @TalkTalk & now we have changed providers we can’t even get through to anyone to cancel with them. Crap service and then you can’t even cancel

@TalkTalk You should be throughly ashamed the way you treat customers.

@TalkTalk Update FYI. We are sorry you have had a problem with our service. I have now opened a complaint for you and the reference number is 1-000006-151150-0.

Constantly living on my 4g because @TalkTalk is so awful

@TalkTalk webchat service is awful. Trying to renew my contract online and remove the tv but it won't let me. After 25 mins of the person asking irrelevant questions and delaying I have up. Maybe time to look for a new provider I'm afraid 🤔🤔

@virginmedia @VirginMediaNews @vmbusiness what does it take to have stable broadband!? Literally loose connection every 4 days for over a month are you ever going to give a concrete answer and fix the issues? You used to be the best, even TalkTalk has more stable connection now..

@TalkTalk There is no internet, phone service in Portsmouth and Southsea Po4 area. When will is be resolved?

@TalkTalk so I signed to an 18 month FIXED contract at £23.50 p/m & you have the audacity to email me with increased prices not even 12 months in & after all the trouble I've had, time spent on the phone trying to get broadband fixed since signing up? What a joke. Not impressed!

@TalkTalk I remember this issue occurred a while back,it’s what caused us to promptly change broadband providers

@TalkTalk giving usual great cs. Broadband down. No response, status page not updated in over 9hours...

@TalkTalk I have had no internet all day! I have been forced to travel into the office due to your substandard service. Please fix ASAP! I won’t be paying my bill this month with service this poor.

@TalkTalk You are by far the worst ISP I have ever had the fortune of being stuck with. Service down twice in a week, and the cheek to say you’d be raising the cost of my bill. Jog on. You steaming 💩

@TalkTalk to make you aware, the Internet here in Bridgend has gone down and unable to currently use it.

Every night recently talktalk goes down.. **** service.

People scream that sky is the worst WiFi when talktalk is literally there