TalkTalk Outage Report in Surrey, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Surrey, England
The most recent TalkTalk outage reports came from the following cities: London, Croydon, Leatherhead, Mitcham, Morden, Crawley, Carshalton and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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Michele Tropeano
(@michitropeano) reported
from
Lambeth, England
@TalkTalk I’ve been on the phone for over 40 mins. Called one number first (the one on the website) to freeze our account while we move home. Been told to call another number to do so, been waiting on the line for over 20 mins. Shouldn’t be this difficult for a customer (1)
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Gayle
(@GByford75) reported
from
Merton, England
@TalkTalk hi is there any reported problems in the KT4 area as my parents have no WiFi/Internet or home phone. Not ideal. Thanks
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Saphi
(@_Ayifas_) reported
from
London, England
Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband
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Michele Tropeano
(@michitropeano) reported
from
Lambeth, England
@TalkTalk (2) to stay with your service?! It is not acceptable
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Samantha Doe
(@samanthadoe1) reported
from
London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
-
Papa J
(@CalfosDrive) reported
from
London, England
@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.
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Johnny Simpson
(@jsimpson74) reported
from
Merton, England
@TalkTalk my WiFi is dropping in and out grrrr! Need a new hub or some Devine from above !! Do you have a customer uk number please
-
♡ Ķa∂ΐε Ƒяaмρtση♡
(@kadieframpton) reported
from
Croydon, England
Chuck your best internet and TV provider at me @TalkTalk ain’t doing it for me no more nothing but trouble should of listened when everyone warned me 😡
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Charlotte
(@CByford97JJ) reported
from
Merton, England
Hi @TalkTalk my WiFi keeps saying weak security... how do I fix this???
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Madeleine Cuff
(@MadeleineCuff) reported
from
London, England
@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing
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Ginger Hammer
(@gingerLadd73) reported
from
London, England
@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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SiBurman
(@symbosimbo) reported
from
London, England
@TalkTalk are equally as incompetent with a consistent signal! Two months now.
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aggy
(@aggy_mi) reported
from
Croydon, England
I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever
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Jack
(@JackActor1) reported
from
London, England
@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?
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Kat Ogilvie
(@KatOgilvie) reported
from
Lambeth, England
@TalkTalk Spent an hour on the phone listening to hold music trying to cancel my account. Is there a better way - I.e faster, way to do this please?
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Johnny Simpson
(@jsimpson74) reported
from
Merton, England
@TalkTalk your customer service is shocking !!!! Unable to provide suitable WiFi and your Chat team robotic with their replies !!! What is the point of paying for substandard WiFi ? #mugs
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Nicola Wilding
(@NicolaWilding77) reported
from
Croydon, England
@TalkTalk @TalkTalkGroup please help with my elderly neighbour. She’s 83 and her landline isn’t working. She’s tried contacting you via internet phone but is not receiving the assistance she requires. This is her lifeline. Please advise how I can direct her. Tried all checks CS
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Shearwood🏳️🌈
(@AShearwood) reported
from
Liverpool, England
Looks like I've wasted another day waiting for @talktalk @OpenreachHelp engineers that fail to show. 4 months paying for internet that doesn't work from a company that you can never actually get hold of
-
Tom Murray
(@clickboss1943) reported
from
Bury St. Edmunds, England
Yet another call @TalkTalk this is the fifth now this time I was very rude and used an old 🤬 curse do. Let's see what happens on to my provider getting fed up with this harassment feeling intimidated
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Rachel Maclean MP
(@redditchrachel) reported
from
London Colney, England
.@TalkTalk your customer service is APPALLING. My 83 yr old dementia patient mother needs live in care - your broadband has been down for months. She has lost capacity to operate her account and you won’t help because we “aren’t account holders”.
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled
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John Pennington
(@diygolf) reported
from
Runcorn, England
The Totally useless @Talktalk have sent me an email telling me they have cancelled sky sport as agreed but they have still managed to send me a bill that charges me for it. Good luck collecting it I will cancel my direct debit before the due date if not resolve
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Erika Dodds
(@Erika_Dodds) reported
from
Bawtry, England
@TalkTalk worse customer service ever been on hold an hour - online chat is horrendous- had no internet /phone for 48 hours with no help on the matter ! I will leave and go to EE
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it
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carrie mackay 💫
(@carriemackay1x) reported
from
Edinburgh, Scotland
@TalkTalk service has been cancelled yet I have been advised I will still be charged. Ridiculous
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎
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Rachel Maclean MP
(@redditchrachel) reported
from
London Colney, England
@TalkTalk I am about to cancel the DD I have for my mother’s broadband. Despite being reassured you would dew with this case you are still fobbing us off with “we can’t talk to you- because you aren’t the account holder”. She has dementia and has no idea her account details!