TalkTalk Outage Report in Surrey, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Surrey, England
The most recent TalkTalk outage reports came from the following cities: London, Croydon, Crawley, Mitcham, Carshalton, Addlestone and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Croydon |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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John Paul Bounds
(@JohnSW20) reported
from
Merton, England
@TalkTalk nearly 3 hours on your online chat to be told that I need to pay for more equipment to make your WiFi work. After nearly 20 years as a loyal customer to get this level of service shocking. #talktalk #shockingservice #broardband #talktalkbroadband
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𝕁𝕒𝕣𝕝𝕖 𝕋𝕖𝕚𝕘𝕝𝕒𝕟𝕕
(@JarJarGeek) reported
from
Croydon, England
This is getting ridiculous; 7 days - yes seven days of constant interruption and drop-offs to our Internet service @TalkTalk @WeAreOpenreach I have DM’d details t you both 🤬
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Caroline James
(@carolinehjames) reported
from
Esher, England
The issue is affecting a number of TD residents and impacts those who don’t have mobiles. Still no service for those in the High st. Let’s hope it is sorted soon. @TDResidents @TalkTalk
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@shaé_x
(@shaestacey_x) reported
from
Merton, England
@TalkTalk I can not believe the abysmal service from this company. They have literally taken our money for 8 months and not provided internet. Part 1
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Dominik Lipnicki
(@dominikymd) reported
from
Send, England
@Gummo31 @David39133380 That's a different argument. He is saying that he will forcibly take these companies back. Imagine if you had shares in TalkTalk or Sky Broadband and the government nationalised that service, you would lose everything
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Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
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Lauren
(@Lauren_gilf) reported
from
Esher, England
@TalkTalk Which we did, Wednesday Thursday and twice on friday.. but your customer service team is utterly shocking. And by looking at your reponses on twitter shows not alot is done to actually help customers out in the slightest. Repeating the same unhelpful scripted information
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Rikki Lawton
(@Rikkilawton) reported
from
London, England
@TalkTalk Still not working. Was promised it’d be Tuesday, and then promised it’d be yesterday and still nothing. I’m just plain being lied to......
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
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@shaé_x
(@shaestacey_x) reported
from
Merton, England
@TalkTalk part 2 they have sent me several routers, engineers and I have spent HOURS and I mean HOURS on the phone to them with no solution offered!
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Rory Cellan-Jones
(@ruskin147) reported
from
Lambeth, England
Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc
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𝕁𝕒𝕣𝕝𝕖 𝕋𝕖𝕚𝕘𝕝𝕒𝕟𝕕
(@JarJarGeek) reported
from
London, England
@EmmaLovelace @TalkTalk Well I suppose that narrows my choices down
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Charlotte
(@CByford97JJ) reported
from
Merton, England
@TalkTalk No WiFi at all- the light on the router has been red for 2 hours at least now and my grandparents a mile away are also experiencing problems
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Sue Saunders
(@fabby_chic) reported
from
London, England
@TalkTalk unreal scum charging a suicidal mentally ill person in a secure unit 190 to cancel
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Amelia✨
(@JaynePadmore) reported
from
Whyteleafe, England
@TalkTalk my WIFI isn’t staying connecting/on for longer than 5 minutes it drops out constantly for the past 3 days, tried using other sources (website, message support and call support) but nothing is available, can someone from your team please tell me how to resolve this! X
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@shaé_x
(@shaestacey_x) reported
from
Merton, England
@TalkTalk Part 3 they are refusing to refund me until they have solved the problem.. but they’ve had 8 months to fix it!!!
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@TalkTalk I’m a key worker and have had to keep using my data when at home because your WiFi is so bad! It’s costing me a lot of money with my provider!!!! Not happy🤬
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@shaé_x
(@shaestacey_x) reported
from
Merton, England
@TalkTalk part 5. I repeat... DO NOT get your internet from this company as they can not fix your problems and cause so much stress when trying to ring them and being on hold for half an hour at a time!
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Tim Lund
(@TimLundSE26) reported
from
London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona 🇬🇧🇪🇺🇮🇹
(@fiona_skywalker) reported
from
Grays, England
@NickInEngland @TalkTalk I'd recommend @zeninternet if it's your broadband you want. Never had an issue getting through to their customer service and they're always happy to help.
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L
(@lifeizgod) reported
@luislopez224 @TalkTalk I agree talktalk are **** its slow af the broadband. Not worth it.
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Dan
(@Time_Laird) reported
@ChilledIceBCK @TalkTalk Still down here (near Buckie).
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Jaime Wilkinson
(@Jaimew22) reported
@TalkTalk hello been on live chat twice but both times ended up being disconnected trying to finish setting up a home move if someone can help?
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👑
(@anoushalexandra) reported
@TalkTalk still no internet 2.5 weeks in. Promised a new router twice and still not received it. I have never ever dealt with a worse company in my life. You are a total and utter disgrace.
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Jenny Strange
(@Jennystr) reported
@TalkTalk our internet has been down in Streatham hill London for 2 days. Can you confirm if there is an issue in the area?
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Chris Fox
(@psychof0x) reported
@OpenreachHelp I spent two days over the last week waiting for engineers who never showed up. I then had to call @TalkTalk to learn it had been rescheduled. My internet speeds are too low and disconnect frequently. This is after 4 months of @virginmedia refusing to connect me.
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beverley fox
(@1011FOXEE) reported
from
Takeley, England
@TalkTalk can you explain why my partner when having trouble sending e Mail was told as our contact ran out 5 years ago(!)the money taken from our bank every month “ didn’t cover everything “,you have happily taken money for 5 years beyond contract,wtf?!!
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Kevin Stuart
(@ks_stuart) reported
@TalkTalk @aaron_philp Seems after being down all day its just come back online....so all OK...until then next time
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Aaron Philp
(@aaron_philp) reported
@TalkTalk Internet has been down since 2pm in the Buckie area. When will this be fixed please?