TalkTalk Outage Report in Surrey, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Surrey, England
The most recent TalkTalk outage reports came from the following cities: London, Croydon, Carshalton, Mitcham, Staines, Crawley, Surbiton, Walton-on-Thames, Epsom, Teddington, Worcester Park and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| Carshalton |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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John Paul Bounds
(@JohnSW20) reported
from
Merton, England
@TalkTalk nearly 3 hours on your online chat to be told that I need to pay for more equipment to make your WiFi work. After nearly 20 years as a loyal customer to get this level of service shocking. #talktalk #shockingservice #broardband #talktalkbroadband
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Caroline James
(@carolinehjames) reported
from
Esher, England
The issue is affecting a number of TD residents and impacts those who don’t have mobiles. Still no service for those in the High st. Let’s hope it is sorted soon. @TDResidents @TalkTalk
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Sue Saunders
(@fabby_chic) reported
from
London, England
@TalkTalk unreal scum charging a suicidal mentally ill person in a secure unit 190 to cancel
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!
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SiBurman
(@symbosimbo) reported
from
London, England
@TalkTalk are equally as incompetent with a consistent signal! Two months now.
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Jack
(@JackActor1) reported
from
London, England
@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?
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Dominik Lipnicki
(@dominikymd) reported
from
Send, England
@Gummo31 @David39133380 That's a different argument. He is saying that he will forcibly take these companies back. Imagine if you had shares in TalkTalk or Sky Broadband and the government nationalised that service, you would lose everything
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Leon Valentine 🇬🇧🇫🇷🇻🇦
(@RealWindows95) reported
from
Crawley, England
@TalkTalk your service centre doesn't work have to rely on third parties to try and work out if this outage is a me problem or a you problem not good!
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AKILA ☾
(@AKILACRISTIANO) reported
from
Lambeth, England
@prithyyy @TalkTalk Talktalk are quite possibly the worst internet provider out there! Got my whole family to sign up with them last year and they are all cancelling their contracts as soon as they are able to. Absolutely horrific and I am going to make sure I warn as many as possible!
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Charlotte
(@CByford97JJ) reported
from
Merton, England
@TalkTalk No WiFi at all- the light on the router has been red for 2 hours at least now and my grandparents a mile away are also experiencing problems
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Rory Cellan-Jones
(@ruskin147) reported
from
Lambeth, England
Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@TalkTalk I’m a key worker and have had to keep using my data when at home because your WiFi is so bad! It’s costing me a lot of money with my provider!!!! Not happy🤬
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Tim Lund
(@TimLundSE26) reported
from
London, England
@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background
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Nora Selina Helal
(@nora_selinah) reported
from
London, England
@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph
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Amelia✨
(@JaynePadmore) reported
from
Whyteleafe, England
@TalkTalk my WIFI isn’t staying connecting/on for longer than 5 minutes it drops out constantly for the past 3 days, tried using other sources (website, message support and call support) but nothing is available, can someone from your team please tell me how to resolve this! X
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Samantha Doe
(@samanthadoe1) reported
from
London, England
Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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John Gogarty
(@gr8sc0tt) reported
from
Esher, England
@TalkTalk Also, can’t get through to customer service, keep getting hung up on
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𝕁𝕒𝕣𝕝𝕖 𝕋𝕖𝕚𝕘𝕝𝕒𝕟𝕕
(@JarJarGeek) reported
from
London, England
@EmmaLovelace @TalkTalk Well I suppose that narrows my choices down
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Carl
(@carl_D_F) reported
@TalkTalk Absolutely awful speeds that it doesn’t do a ping test
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Michael
(@Mick46_75) reported
@TalkTalk Absolutely useless,clearly a problem their end but don't have an info on problems anywhere.. I swear these ppl don't communicate with their various departments ffs!
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Lee Horton
(@LeeHorton77) reported
@TalkTalk Hi is there a problem with the internet in the CW7 area? Be fine most of the morning but has gone out since 11AM. Already done the usual turn router off and on again and it’s still not working?
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Lerros
(@lerrosja) reported
I have never experienced worst customer service than I have from @TalkTalk and all they ever do is blame their computer systems.
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Chris Scott
(@krizimo7) reported
@TalkTalk Chris Scott at BN25 1JJ. We seem to have an outage.
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Kara Marsden
(@Dr_K_Marsden) reported
@TalkTalk Internet problems. Of course I can't speak to a human being. Going to change contract provider or just stop paying if this is not sorted. Done all the online diagnoses self help to be told by the online diagnostics that theres a fault then get emails saying no problem. Clearly is
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Amy-jade
(@Amy_Jade1990) reported
So I rang @talktalk to cancel the move and they said they couldn’t and that I would be without internet at my current address. Like I need this additional stress. Maybe you want to update your facts on your web site whereby it says the request can be amended!!!!! ..part 2
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Straighttalkingguy
(@Straightalker12) reported
@TalkTalk can you explain why its taking over 30 min to talk to your adviser and get no help? 6 lines of chat and every time it take ages to reply?
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Julie Griffin
(@julied137) reported
@TalkTalk @TalkTalkGroup is there any broadband issues in the Cw7 area?
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Lerros
(@lerrosja) reported
@TalkTalk Will you actually be able to fix the problem and get my Internet working today Julian?