TalkTalk Outage in Stone, Staffordshire, England

@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.

@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days

@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂

@Sickpillow @TalkTalk No it’s just shit internet 😉

@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!

@TalkTalk Customer service has been awful. We are very disappointed

@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!

@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.

WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒

Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.

Can’t believe the disgusting service from #talktalk after house destroyed in flood

@TalkTalk It’s super slow, can’t watch anything on Netflix etc because it’s so pixelated and keeps buffering, have to use our phone data at home. We’ve restarted it so many times but it’s still happening

@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.

Oh my goodness @TalkTalk your customer service is shocking... we have been a loyal customer for years our box breaks down and you wont replace it without me paying £40 for an enginer to come and check my broadband. #byebyetalktalk

@TalkTalk very disappointing #customerservice. trying to sort issues with service since Dec, many hours on phone/online chat. Returned router for refund, provided proof of posting, Royal Mail website confirms delivered & you’re still saying no refund because not received #fedup

@unemployedclown Thank you. We are aware that some customers are having trouble accessing the app while using the TalkTalk broadband. If you contact them directly they can get this sorted for you. Thanks, Megan

@TalkTalk internet is not working at the Plymouth uk area it says dns server cannot be found I am waiting for reply and there’s no reply what’s going on? Please have this fixed ASAP as I need the internet for my studies for uni

@tzack786 This was with EE 5g data And I have TalkTalk WiFi which gives me usually like 70 down There was service near my house You should get it too

@TalkTalk After 10 minutes he’s still not came back so I ended session. Surprise when I then go back to original offers they’re all gone and only option to stay on same package, strange I think. Was willing to upgrade but now after 10 plus years as talktalk customer it’s time to change

@TalkTalk Please can you provide a phone number for your support team? Your website only directs me to a chat bot, and I want to talk to your support team.

@shane_r @GSWooster Judging by my experience of dealing with TalkTalk as a broadband customer during Didos time I could have told you this would happen years ago.

@TalkTalk We have no service, we are going to stop paying, let me know if this is a problem.

@TalkTalk has your Internet gone down again???

@TalkTalk horrible people horrible company

@TalkTalk Talk Talk are crap