TalkTalk Outage in Skelmersdale, Lancashire, England

@TalkTalk Where? This thread is mainly photos of my poor connection and a reply from someone advising me to do a speed test...

Honestly **** you @TalkTalk you’re acc the biggest joke going

Not my wifi fully going while I’m doing my maths assignment, honestly @TalkTalk you’re acc ****

@TalkTalk My internet is down in wa12 area

@TalkTalk @TimeLordAdored Somebody could help me by answering my tweets/DMs

@TalkTalk It’s help if you actually replied to tweets and DM’s...

@TalkTalk been without internet since 16:30 yesterday afternoon last. Was advised there was an outage and somebody was looking into it however no updates since 17:00 and now you’re ignoring my DM’s. Awful company

@TalkTalk internet is ******* awful.

@TalkTalk Is this going to fix connectivity problems? Almost every day my Internet goes down. Unfortunately I have to work from home due to restrictions and spend half my day resetting my Internet!

@alexbloor @TalkTalk I wouldn't do that. They have some ****** in customer relationship management. I tweeted her once and now Khrystin won't leave me alone

@TalkTalk is broadband down? #talktalk

@TalkTalk Phone and Broadband is down in Aigburth, Liverpool

@TalkTalk hello, we had broadband installed yesterday, we had internet for a few hours, since then no internet what soever! Can you please help?

@TalkTalk my 97 year old neighbour was supposed to get her router and WiFi on 13th Aug Someone phoned and said they’d call back ... 5 days ago. Can somebody help me please?

@TalkTalk are the absolute worst company for customer service in ever department : word of advice do not switch to them !!!!!!!

@TalkTalk the engineer never came to do the 150 Fibre upgrade. No explanation. A shambles trying to get a new appointment. Getting calls from at least two departments, one sounding particularly suspect. Why can’t I just have an email sent with the new appointment?

@TalkTalk been waiting almost an hour for a line test. Trying to work from home. Please help.

@TalkTalk what is going on with your internet? For the last week or so it just cuts out every now and then and sometimes for long periods of time. Right now it is not working!

My 85 yr old Aunty has now had NO internet from @TalkTalk for 10 days and repeated NO SHOWS from engineers being blamed by TT on @openreach @BTGroup letting down this vulnerable single pensioner in not fixing her link to the outside world #disgraceful

Anyone else on Talktalk? *******, it's impossible to get to speak to them on phone or via online chat. They just disconnect before you can get through. Surely to god this is breach of contract on their behalf

@TalkTalk hi my internet has been really bad for the past month or so, I’ve been getting around 10Mbps download speed when I normally get 30-40Mbps consistently

@TalkTalk can’t seem to get a technical issue sorted out. Spent 6 hours on line chat on 14/2/21. Then most of the day 15/2/21. Promised a call back on 21/2/21 and still waiting!

@TalkTalk I’m sorry it’s too late. We shouldn’t need to be begging for help on a public forum like this. Customers’ should be answered directly via phone. A lot of frustration and fallout. People just want to feel valued as customers and for you to deliver what you promise.

@Katherine_Wain @TalkTalk shocking! can i help with advise to remedy short term..PM me if you want

@TalkTalk WIFI PROBLEMS IN NOTTINGHAMSHIRE FOR PAST FEW DAYS, get this fixed please

@TalkTalk Promised a service no other provider could offer -Fibre Broadband. Even BT Outreach said it’s not possible. Then a month to get connected, two no-shows for connection, precious holiday days wasted, not even anything listed on my account. Month later still nothing. Cancelled now

@MissMunnipenni @TalkTalk Go on the page where new customer deals are and the chat pops up. They are keen to speak to you when they think you are a newbie but not when they already have your cash coming in

@havalina9 @TalkTalk If you go on the page with the deals as a new customer would the chat pops up and they are keen to speak to you then? If you are already a customer and they have your cash they aren’t interested.

@TalkTalk I’m guessing the TalkTalk service is seriously down half way through this offline conversation YOU disappeared and never came back ..... appalling service

@TalkTalk What is the point after a day? I missed important meetings. I have switched to Virgin so I don't know if there problem is still there. I will find out when I switch back. But remember this was extremely poor service .. spent nearly 45 minutes on chat and being disconnected