TalkTalk outages and service status in Shepton Mallet, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Shepton Mallet, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Alun D Pughe (@alundpughe) reported from Midsomer Norton, EnglandUggh trying to watch the #rugbyworldcup2019 on my @TalkTalk internet connection is a horrible experience
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Alun D Pughe (@alundpughe) reported from Midsomer Norton, England@TalkTalk Haha don't think that came across as cleverly as you think Joey. I was just asking if there was a plan to improve what even your people have agreed is a very poor service (not your fault, it needs an infrastructure update) so throwing T&C's at a customer isn't especially cool...
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ninacbell (@ninacbell) reported from Cocklake, England@TalkTalk my phone line isn’t working and broadband almost negligible please help
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ninacbell (@ninacbell) reported from Cocklake, England@TalkTalk Yes. The service is pretty much always terrible. I’ve complained a few times but no improvements
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Colleen Bower (@ColleenBower) reported from Castle Cary, England@TalkTalk very unhappy with service after you sold me a broadband phone package. 10 days for engineer visit. Then you told me service was live but it didn’t work. Hours spent on phone trying to get someone to realise that. 5 days later a cube engin’r. Said not synced. Now have (1
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L0ND0NRAIDER (@LNraider) reported from Wells, England@onlyapound @TalkTalk I've actually had some very good customer service and engineers come out from EE over the last couple of years if you're looking for alternatives
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ninacbell (@ninacbell) reported from Cocklake, England@TalkTalk still no broadband #customerservice #payingfornothing #help
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Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England@TalkTalk Everyone on TalkTalk in my postcode of BA3 has no internet. So it’s not just me. It’s a huge problem with your service here so no point me messaging you. Just hope it gets fixed soon!!!
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ninacbell (@ninacbell) reported from Cocklake, England@TalkTalk I just sent it. My previous complaint was also unresolved.
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Beecham... (@beecham_photo) reported from Gillingham, England@TalkTalk Good morning. I've woken up this morning to find I have no internet. Router rebooted twice but no joy. Your planned maintenance apparently does not affect local area. Can you help?
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Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England@TalkTalk my broadband is not working well. It’s so slow. It was fine last night. Is it because of the update? I’m in BA3
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Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, EnglandI don’t believe @TalkTalk need an engineer here to turn it back to working (as they managed to change it to not working without coming near my home) they just won’t do it. Now I am stuck at home for 10 days with 3gb of data on my phone. Totally let down when I’m ill!
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Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, EnglandAvoid @TalkTalk guys. Been a loyal customer for years. Come home from being away to find they have changed my broadband so I can’t connect to the internet and I have covid and they won’t revert it back to how it was working (which didn’t need an engineer coming near my home). 💩
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Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, EnglandArgh no broadband for 10 days. I was upgrading @TalkTalk to fibre but cos my bathroom took so long I had to cancel engineer appointment. Made it home today to no broadband and cos I have just found out I have covid I can’t get an engineer in.
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Ali Carter (@dolalyali) reported from Midsomer Norton, England@TalkTalk I seem to be having problems with getting on social media through my internet.
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Jade Tant 🍉🦩 (@JadeyBum1990) reported from Street, England@TalkTalk We messaged last weekend as our internet cut out for a couple days. LAST WEEKEND. Yet again, same issues less than a week later! This is unacceptable! We even had an engineer sent out who checked our line and said it was fine, so it’s a problem your end to fix today!!!
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Alun D Pughe (@alundpughe) reported from Midsomer Norton, England@TalkTalk I am very aware that, being legally stuck at home, broadband use has massively increased. Having 2 children on separate Google classes whilst I take Zoom calls has really shown how inadequate the service is for current needs. I have no prob paying increase if it means improvement
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Ben Shimmin (@bas_again) reported from Ashwick, EnglandDido Harding is in charge of the UK government’s “Track, Test, and Trace” service. She was the CEO of TalkTalk when they got hacked in 2015 and had no idea whether the customer data was encrypted. (Astonishingly, she has a degree in PPE - not the equipment one - from Oxford.)
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Colleen Bower (@ColleenBower) reported from Castle Cary, England@TalkTalk (2) ) wait a further 2 days for yet another engineer. No apology and you’ve started to bill me for a service I’m not getting. Do you actually want new customers?Why don’t you care this is stopping me getting work and is stressful. Your customer service is so inaccessibl
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Jade Tant 🍉🦩 (@JadeyBum1990) reported from Street, England@TalkTalk Day 4 of paying for a service. This is absolutely not good enough. At a time like this, we are totally disconnected from family. I’m not able to FaceTime my mother, who’s at home alone with 2 broken ribs. We need this sorted today!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi I had an email from Melissa Dube from the complaints team .With due respect, she has not applied high professional standards. She missed out one part of the complaint completely. Wouldn't like to think that was intentional but it makes my problem with TalkTalk worse.
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harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported@housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭
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Mark (@MarkSkelli27583) reportedUpgraded Talktalk my contract ended no problem re signed nothing but trouble why
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jon baldwin (@JGBalders) reported@TalkTalk customer service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service
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Tony Notman (@TonyNotman49593) reported@devilscustard @TalkTalk Typical behaviour of companies when you do not pay for the service they failed to provide. Better to ignore them. They will eventually go away. BT, Vodafone, and virgin have tried this with me.
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Paul Meeney (@donitalyy) reported@TalkTalk Hi, engineers attended my property yesterday and informed me that an outside cable needs replacing which could take a week or so, as I'm working from home answering emergency phone calls which needs support of the companies website can you arrange for a dongle please?
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kayd (@kaydfnr) reportedwhat’s best isp for routing? TalkTalk is awful I have 30 ping without exitlag whilst pixelbot has 20 and he’s on the other side of wales
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brendan (@kegger1664) reported@TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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Marcus (@Marcus70672192) reportedAll telecom companies are brutally awful these days. Been saying it for a while. I have talktalk internet. And for tv services I just use Amazon Prime and sub to sports things as necessary. Don't want to be locked into any contracts with these feral animals.
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FabFlamingoTuitionCo (@fab_flamingoo) reportedSpent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk