TalkTalk outages and service status in Shepton Mallet, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Shepton Mallet, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Ali Carter (@dolalyali) reported from Midsomer Norton, England@TalkTalk I seem to be having problems with getting on social media through my internet.
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ninacbell (@ninacbell) reported from Cocklake, England@TalkTalk I’ve cancelled my account every way I can - nothing to acknowledge this fact other than being asked if I want to restore direct debit #help
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ninacbell (@ninacbell) reported from Cocklake, England@TalkTalk Yes. The service is pretty much always terrible. I’ve complained a few times but no improvements
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Colleen Bower (@ColleenBower) reported from Castle Cary, England@TalkTalk (2) ) wait a further 2 days for yet another engineer. No apology and you’ve started to bill me for a service I’m not getting. Do you actually want new customers?Why don’t you care this is stopping me getting work and is stressful. Your customer service is so inaccessibl
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Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England@TalkTalk my broadband is not working well. It’s so slow. It was fine last night. Is it because of the update? I’m in BA3
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Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England@emmatown4 @TalkTalk Thanks so much! I’m so upset about having no broadband whilst I’m ill. They didn’t need to come in to change it to not working so I can’t see why they won’t revert it back. Think I might change my internet supplier now after being a loyal customer for so long!
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Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, EnglandAvoid @TalkTalk guys. Been a loyal customer for years. Come home from being away to find they have changed my broadband so I can’t connect to the internet and I have covid and they won’t revert it back to how it was working (which didn’t need an engineer coming near my home). 💩
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Beecham... (@beecham_photo) reported from Gillingham, England@TalkTalk Good morning. I've woken up this morning to find I have no internet. Router rebooted twice but no joy. Your planned maintenance apparently does not affect local area. Can you help?
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ninacbell (@ninacbell) reported from Cocklake, England@TalkTalk I just sent it. My previous complaint was also unresolved.
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ninacbell (@ninacbell) reported from Cocklake, England@TalkTalk still no broadband #customerservice #payingfornothing #help
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Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, EnglandArgh no broadband for 10 days. I was upgrading @TalkTalk to fibre but cos my bathroom took so long I had to cancel engineer appointment. Made it home today to no broadband and cos I have just found out I have covid I can’t get an engineer in.
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Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England@TalkTalk Everyone on TalkTalk in my postcode of BA3 has no internet. So it’s not just me. It’s a huge problem with your service here so no point me messaging you. Just hope it gets fixed soon!!!
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Alun D Pughe (@alundpughe) reported from Midsomer Norton, EnglandUggh trying to watch the #rugbyworldcup2019 on my @TalkTalk internet connection is a horrible experience
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Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, EnglandI don’t believe @TalkTalk need an engineer here to turn it back to working (as they managed to change it to not working without coming near my home) they just won’t do it. Now I am stuck at home for 10 days with 3gb of data on my phone. Totally let down when I’m ill!
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Jade Tant 🍉🦩 (@JadeyBum1990) reported from Street, England@TalkTalk Day 4 of paying for a service. This is absolutely not good enough. At a time like this, we are totally disconnected from family. I’m not able to FaceTime my mother, who’s at home alone with 2 broken ribs. We need this sorted today!
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Alun D Pughe (@alundpughe) reported from Midsomer Norton, England@TalkTalk I am very aware that, being legally stuck at home, broadband use has massively increased. Having 2 children on separate Google classes whilst I take Zoom calls has really shown how inadequate the service is for current needs. I have no prob paying increase if it means improvement
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Jade Tant 🍉🦩 (@JadeyBum1990) reported from Street, England@TalkTalk We messaged last weekend as our internet cut out for a couple days. LAST WEEKEND. Yet again, same issues less than a week later! This is unacceptable! We even had an engineer sent out who checked our line and said it was fine, so it’s a problem your end to fix today!!!
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Alun D Pughe (@alundpughe) reported from Midsomer Norton, England@TalkTalk Haha don't think that came across as cleverly as you think Joey. I was just asking if there was a plan to improve what even your people have agreed is a very poor service (not your fault, it needs an infrastructure update) so throwing T&C's at a customer isn't especially cool...
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L0ND0NRAIDER (@LNraider) reported from Wells, England@onlyapound @TalkTalk I've actually had some very good customer service and engineers come out from EE over the last couple of years if you're looking for alternatives
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Ben Shimmin (@bas_again) reported from Ashwick, EnglandDido Harding is in charge of the UK government’s “Track, Test, and Trace” service. She was the CEO of TalkTalk when they got hacked in 2015 and had no idea whether the customer data was encrypted. (Astonishingly, she has a degree in PPE - not the equipment one - from Oxford.)
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Kerrie (@WF2K_) reported@TalkTalk I know because I've been told exactly that by your team and I never said I was frustrated? So I'm not sure why you assumed that.
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mikecee77 (@mikecee77) reported@Wins_Jenn @WallStreetApes @CAgovernor Well, it’s easier to see a problem while you are in the middle of it, then before the problem occurs… then talkTalk about it…
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Tigol (@bigoltiddies) reported@JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.
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Verdict 💫👽 (@ngai_verdi) reportedTalktalk have the worse customer service! Does anyone know how I can void the contract?
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Volodymyr Pavlenko (@mindinpanic) reported@business TalkTalk offloading wholesale to Telecel is the sensible move, the consumer side has been dragging them down
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xsandwich (@xsandwich) reported@TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom
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Cam 🇾🇪 (@UTDCamm) reported@paulivory1963 @TalkTalk trust me mate leave them, gave us a terrible service for years and was impossible to get hold of someone who actually cared and wanted an issue solved. Cutting us off half the time, switched to Virgin Media this year and was the best choice
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JU51LNS (@JU51LNS) reported@TalkTalk That’s the point. I won’t be paying £5, or ever using this horrid company again. I feel sorry for the older less tech savvy people who you are exploiting and have no choice
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John Peeling 🇺🇦 (@Tambourineman88) reported@TalkTalk how do I log in, getting "We have detected suspicious login behavior and further attempts will be blocked." message
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stephen griggs (@stephengriggs92) reported@TalkTalk Hi I've been a talktalk broadband customer for many years. Have now had an email saying, as I am not a broadband customer, my email will cease working. How can I fix this?