TalkTalk Outage Report in Shepton Mallet, Somerset, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (10%)
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Phone (9%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent TalkTalk outage reports came from the following cities: Wells and Radstock.
| City | Problem Type | Report Time |
|---|---|---|
 Wells |
||
| Radstock |
||
| Wells |
Phone | |
| Wells |
TV | |
| Glastonbury |
Total Blackout | |
| Axbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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L0ND0NRAIDER
(@LNraider) reported
from
Wells, England
@onlyapound @TalkTalk I've actually had some very good customer service and engineers come out from EE over the last couple of years if you're looking for alternatives
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
I don’t believe @TalkTalk need an engineer here to turn it back to working (as they managed to change it to not working without coming near my home) they just won’t do it. Now I am stuck at home for 10 days with 3gb of data on my phone. Totally let down when I’m ill!
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Avoid @TalkTalk guys. Been a loyal customer for years. Come home from being away to find they have changed my broadband so I can’t connect to the internet and I have covid and they won’t revert it back to how it was working (which didn’t need an engineer coming near my home). 💩
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@emmatown4 @TalkTalk Thanks so much! I’m so upset about having no broadband whilst I’m ill. They didn’t need to come in to change it to not working so I can’t see why they won’t revert it back. Think I might change my internet supplier now after being a loyal customer for so long!
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Argh no broadband for 10 days. I was upgrading @TalkTalk to fibre but cos my bathroom took so long I had to cancel engineer appointment. Made it home today to no broadband and cos I have just found out I have covid I can’t get an engineer in.
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@TalkTalk Everyone on TalkTalk in my postcode of BA3 has no internet. So it’s not just me. It’s a huge problem with your service here so no point me messaging you. Just hope it gets fixed soon!!!
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@TalkTalk my broadband is not working well. It’s so slow. It was fine last night. Is it because of the update? I’m in BA3
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Beecham...
(@beecham_photo) reported
from
Gillingham, England
@TalkTalk Good morning. I've woken up this morning to find I have no internet. Router rebooted twice but no joy. Your planned maintenance apparently does not affect local area. Can you help?
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
@TalkTalk I am very aware that, being legally stuck at home, broadband use has massively increased. Having 2 children on separate Google classes whilst I take Zoom calls has really shown how inadequate the service is for current needs. I have no prob paying increase if it means improvement
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
@TalkTalk Haha don't think that came across as cleverly as you think Joey. I was just asking if there was a plan to improve what even your people have agreed is a very poor service (not your fault, it needs an infrastructure update) so throwing T&C's at a customer isn't especially cool...
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Colleen Bower
(@ColleenBower) reported
from
Castle Cary, England
@TalkTalk (2) ) wait a further 2 days for yet another engineer. No apology and you’ve started to bill me for a service I’m not getting. Do you actually want new customers?Why don’t you care this is stopping me getting work and is stressful. Your customer service is so inaccessibl
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Colleen Bower
(@ColleenBower) reported
from
Castle Cary, England
@TalkTalk very unhappy with service after you sold me a broadband phone package. 10 days for engineer visit. Then you told me service was live but it didn’t work. Hours spent on phone trying to get someone to realise that. 5 days later a cube engin’r. Said not synced. Now have (1
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Jade Tant 🍉🦩
(@JadeyBum1990) reported
from
Street, England
@TalkTalk We messaged last weekend as our internet cut out for a couple days. LAST WEEKEND. Yet again, same issues less than a week later! This is unacceptable! We even had an engineer sent out who checked our line and said it was fine, so it’s a problem your end to fix today!!!
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Ben Shimmin
(@bas_again) reported
from
Ashwick, England
Dido Harding is in charge of the UK government’s “Track, Test, and Trace” service. She was the CEO of TalkTalk when they got hacked in 2015 and had no idea whether the customer data was encrypted. (Astonishingly, she has a degree in PPE - not the equipment one - from Oxford.)
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Jade Tant 🍉🦩
(@JadeyBum1990) reported
from
Street, England
@TalkTalk Day 4 of paying for a service. This is absolutely not good enough. At a time like this, we are totally disconnected from family. I’m not able to FaceTime my mother, who’s at home alone with 2 broken ribs. We need this sorted today!
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk I’ve cancelled my account every way I can - nothing to acknowledge this fact other than being asked if I want to restore direct debit #help
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk still no broadband #customerservice #payingfornothing #help
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk I just sent it. My previous complaint was also unresolved.
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk Yes. The service is pretty much always terrible. I’ve complained a few times but no improvements
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
Uggh trying to watch the #rugbyworldcup2019 on my @TalkTalk internet connection is a horrible experience
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Mick
(@Mickyg1973) reported
@TalkTalk I have had an email saying that my talk talk mail is going to stop until I pay £50 a year as I’m no longer a broadband customer? I am still paying Talktalk for broadband, the only thing that’s changed is the account is now in my wife’s name
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Mark Baldwin
(@bloomsburykid) reported
Just received an email from @talktalk about shifting email accounts to another provider. It mentions a cascading list of deadlines. Being crap, the latest deadline is mentioned first and the most imminent deadline is buried at the end of the email. Poor communication skills.
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Stack Smith
(@stacksmith81) reported
Why is @TalkTalk so ****, constant drop outs, fake full fibre, sloooww
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Craig 🏴
(@froakiethroat) reported
@TalkTalk Good afternoon. Is there any update as to when the website will be back? Switchover for a relative happening today, not getting any service once equipment has been plugged in so looking to check the status of the switchover on their account.
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Maureen Grayson #RejoinEU
(@BagladyM) reported
@TalkTalk You've got my account information!!! Do you seriously think I'm engaging any further with a team of robots on this???!!! You are in BIG trouble, @talktalk!!! 11 days without Internet and total silence from all of you! In breach of our contract. Acting unlawfully!!!
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Kerry Cottam
(@kerrycottam) reported
@TalkTalk I need to talk to someone, you're website is down so I can't go on live webchat
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Gilly G
(@glg70) reported
@TalkTalk can’t log into my account, broadband keeps dropping out? Any issues we should know about?
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K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼
(@IVFBabyOnBoard) reported
Hi @TalkTalk I’m having issues with the broadband in that it is constantly dropping out of my phone in both the master bedroom and the back garden.. do you provide boosters to sort this? I’m somewhat annoyed and fed up!
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Alex Barton
(@4lex17) reported
@TalkTalk 3 months after our complaint and we are still waiting for you to pay the money you owe us. When shall we cancel our DD to claw the money back that way? @talktalk Where’s our money!?
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Cecil Holmes
(@CecilSHolmes) reported
@TalkTalk Ellen is online. But she is talking to several people as well as me! How rude and unprofessional