TalkTalk Outage Report in Shepton Mallet, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at TalkTalk
TalkTalk is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Colleen Bower
(@ColleenBower) reported
from
Castle Cary, England
@TalkTalk (2) ) wait a further 2 days for yet another engineer. No apology and you’ve started to bill me for a service I’m not getting. Do you actually want new customers?Why don’t you care this is stopping me getting work and is stressful. Your customer service is so inaccessibl
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@emmatown4 @TalkTalk Thanks so much! I’m so upset about having no broadband whilst I’m ill. They didn’t need to come in to change it to not working so I can’t see why they won’t revert it back. Think I might change my internet supplier now after being a loyal customer for so long!
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk I’ve cancelled my account every way I can - nothing to acknowledge this fact other than being asked if I want to restore direct debit #help
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Argh no broadband for 10 days. I was upgrading @TalkTalk to fibre but cos my bathroom took so long I had to cancel engineer appointment. Made it home today to no broadband and cos I have just found out I have covid I can’t get an engineer in.
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@TalkTalk Everyone on TalkTalk in my postcode of BA3 has no internet. So it’s not just me. It’s a huge problem with your service here so no point me messaging you. Just hope it gets fixed soon!!!
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Jade Tant 🍉🦩
(@JadeyBum1990) reported
from
Street, England
@TalkTalk We messaged last weekend as our internet cut out for a couple days. LAST WEEKEND. Yet again, same issues less than a week later! This is unacceptable! We even had an engineer sent out who checked our line and said it was fine, so it’s a problem your end to fix today!!!
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
Uggh trying to watch the #rugbyworldcup2019 on my @TalkTalk internet connection is a horrible experience
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Colleen Bower
(@ColleenBower) reported
from
Castle Cary, England
@TalkTalk very unhappy with service after you sold me a broadband phone package. 10 days for engineer visit. Then you told me service was live but it didn’t work. Hours spent on phone trying to get someone to realise that. 5 days later a cube engin’r. Said not synced. Now have (1
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk Yes. The service is pretty much always terrible. I’ve complained a few times but no improvements
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
@TalkTalk I am very aware that, being legally stuck at home, broadband use has massively increased. Having 2 children on separate Google classes whilst I take Zoom calls has really shown how inadequate the service is for current needs. I have no prob paying increase if it means improvement
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk I just sent it. My previous complaint was also unresolved.
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
@TalkTalk Haha don't think that came across as cleverly as you think Joey. I was just asking if there was a plan to improve what even your people have agreed is a very poor service (not your fault, it needs an infrastructure update) so throwing T&C's at a customer isn't especially cool...
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Jade Tant 🍉🦩
(@JadeyBum1990) reported
from
Street, England
@TalkTalk Day 4 of paying for a service. This is absolutely not good enough. At a time like this, we are totally disconnected from family. I’m not able to FaceTime my mother, who’s at home alone with 2 broken ribs. We need this sorted today!
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Avoid @TalkTalk guys. Been a loyal customer for years. Come home from being away to find they have changed my broadband so I can’t connect to the internet and I have covid and they won’t revert it back to how it was working (which didn’t need an engineer coming near my home). 💩
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Beecham...
(@beecham_photo) reported
from
Gillingham, England
@TalkTalk Good morning. I've woken up this morning to find I have no internet. Router rebooted twice but no joy. Your planned maintenance apparently does not affect local area. Can you help?
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk my phone line isn’t working and broadband almost negligible please help
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk still no broadband #customerservice #payingfornothing #help
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Ben Shimmin
(@bas_again) reported
from
Ashwick, England
Dido Harding is in charge of the UK government’s “Track, Test, and Trace” service. She was the CEO of TalkTalk when they got hacked in 2015 and had no idea whether the customer data was encrypted. (Astonishingly, she has a degree in PPE - not the equipment one - from Oxford.)
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Ali Carter
(@dolalyali) reported
from
Midsomer Norton, England
@TalkTalk I seem to be having problems with getting on social media through my internet.
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@TalkTalk my broadband is not working well. It’s so slow. It was fine last night. Is it because of the update? I’m in BA3
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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David Matthews
(@MegaCart) reported
@JulieBa10109648 @TalkTalk I had a terrible experience with Talk Talk. They used to be cheap and cheerful. Im sticking to BT as its the cheapest and there is a human for support!
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Freddie Botha
(@BigfredBotha) reported
@TalkTalk Sat had 8......YES 8 mbs. No service at all on Sun and Wed. Mon was brill with around 140mbs. Tues was low 30's. Today started very poor but picked up last 2 hours. WHAT IS GOING ON??????????
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Shannon Singh
(@ShanbotSingh) reported
@TalkTalk you are terrible at providing help for your customers. Every interaction I have with your brand ends in disappointment and a complete waste of my time. Thanks for no help on my home move after a text you sent me about helping… 🤨
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dean martini
(@martinidayz) reported
I swear @TalkTalk have the worst chat Ive ever experienced. everytime I go on to do the simplest thing it becomes a long winded frustrating assault course. enedless questions then 20 mins in they say: sorry we have to pass u to other dept. or what did u want to do again? Bonkers!
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D🤍
(@DivineJLove) reported
@TalkTalk is the absolute worst provider & their customer service isn’t any better! I’m so annoyed!
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🌸 Jane 🌸
(@_PunkHippy) reported
from
Manchester, England
@TalkTalk Internet had been on and off this week. Yesterday being the worst day for it and this morning it's just cut out again. Can't see any issues reported for the Manchester area though? Any help please
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Sean
(@Seangemmell) reported
@TalkTalk can i send you a transcript of my costumer service today? I was called a liar, patronised, then told to imagine a scene!?!? I did call to speak to someone after but “kevin”? In technical support hung up on me when i said i wanted to put a complaint in.
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Lee Pickering
(@Rudolphhucker67) reported
@TalkTalk Currently on the phone to cancel the contract. Our 3 yr old grandson is trying to watch YouTube but keeps dropping out. I highly recommend EVERYBODY else does the same. WORST ever service.
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David Matthews
(@MegaCart) reported
@shmdd_ @TalkTalk Cancel direct debit and send them a letter. Glad you are cancelling, talk talk is utter garbage!
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David Matthews
(@MegaCart) reported
@xanlam @TalkTalk @UlyssesWhaley Cancel the DD, maybe they will listen.