TalkTalk Outage Report in Shepton Mallet, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at TalkTalk
TalkTalk is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Shepton Mallet, Somerset, England
The most recent TalkTalk outage reports came from the following cities: Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
Internet | |
| Frome |
||
| Winscombe |
Phone | |
| Shepton Mallet |
Internet | |
| Winscombe |
Internet | |
| Somerton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk still no broadband #customerservice #payingfornothing #help
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Avoid @TalkTalk guys. Been a loyal customer for years. Come home from being away to find they have changed my broadband so I can’t connect to the internet and I have covid and they won’t revert it back to how it was working (which didn’t need an engineer coming near my home). 💩
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Jade Tant 🍉🦩
(@JadeyBum1990) reported
from
Street, England
@TalkTalk Day 4 of paying for a service. This is absolutely not good enough. At a time like this, we are totally disconnected from family. I’m not able to FaceTime my mother, who’s at home alone with 2 broken ribs. We need this sorted today!
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
@TalkTalk Haha don't think that came across as cleverly as you think Joey. I was just asking if there was a plan to improve what even your people have agreed is a very poor service (not your fault, it needs an infrastructure update) so throwing T&C's at a customer isn't especially cool...
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk Yes. The service is pretty much always terrible. I’ve complained a few times but no improvements
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Colleen Bower
(@ColleenBower) reported
from
Castle Cary, England
@TalkTalk very unhappy with service after you sold me a broadband phone package. 10 days for engineer visit. Then you told me service was live but it didn’t work. Hours spent on phone trying to get someone to realise that. 5 days later a cube engin’r. Said not synced. Now have (1
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
Uggh trying to watch the #rugbyworldcup2019 on my @TalkTalk internet connection is a horrible experience
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk my phone line isn’t working and broadband almost negligible please help
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Beecham...
(@beecham_photo) reported
from
Gillingham, England
@TalkTalk Good morning. I've woken up this morning to find I have no internet. Router rebooted twice but no joy. Your planned maintenance apparently does not affect local area. Can you help?
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@TalkTalk Everyone on TalkTalk in my postcode of BA3 has no internet. So it’s not just me. It’s a huge problem with your service here so no point me messaging you. Just hope it gets fixed soon!!!
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Ben Shimmin
(@bas_again) reported
from
Ashwick, England
Dido Harding is in charge of the UK government’s “Track, Test, and Trace” service. She was the CEO of TalkTalk when they got hacked in 2015 and had no idea whether the customer data was encrypted. (Astonishingly, she has a degree in PPE - not the equipment one - from Oxford.)
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk I just sent it. My previous complaint was also unresolved.
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Argh no broadband for 10 days. I was upgrading @TalkTalk to fibre but cos my bathroom took so long I had to cancel engineer appointment. Made it home today to no broadband and cos I have just found out I have covid I can’t get an engineer in.
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ninacbell
(@ninacbell) reported
from
Cocklake, England
@TalkTalk I’ve cancelled my account every way I can - nothing to acknowledge this fact other than being asked if I want to restore direct debit #help
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Jade Tant 🍉🦩
(@JadeyBum1990) reported
from
Street, England
@TalkTalk We messaged last weekend as our internet cut out for a couple days. LAST WEEKEND. Yet again, same issues less than a week later! This is unacceptable! We even had an engineer sent out who checked our line and said it was fine, so it’s a problem your end to fix today!!!
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@TalkTalk my broadband is not working well. It’s so slow. It was fine last night. Is it because of the update? I’m in BA3
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
@emmatown4 @TalkTalk Thanks so much! I’m so upset about having no broadband whilst I’m ill. They didn’t need to come in to change it to not working so I can’t see why they won’t revert it back. Think I might change my internet supplier now after being a loyal customer for so long!
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Ali Carter
(@dolalyali) reported
from
Midsomer Norton, England
@TalkTalk I seem to be having problems with getting on social media through my internet.
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Colleen Bower
(@ColleenBower) reported
from
Castle Cary, England
@TalkTalk (2) ) wait a further 2 days for yet another engineer. No apology and you’ve started to bill me for a service I’m not getting. Do you actually want new customers?Why don’t you care this is stopping me getting work and is stressful. Your customer service is so inaccessibl
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Alun D Pughe
(@alundpughe) reported
from
Midsomer Norton, England
@TalkTalk I am very aware that, being legally stuck at home, broadband use has massively increased. Having 2 children on separate Google classes whilst I take Zoom calls has really shown how inadequate the service is for current needs. I have no prob paying increase if it means improvement
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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NA
(@natashajallison) reported
@TalkTalk Just been hung up on for the fourth time. Fantastic work talk talk. I’ll message now. This is literally the worst experience I’ve ever had with a network company.
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Oof Heck
(@Dontyouheckin) reported
I am *This* close to pulling out from an upcoming broadband deal with @TalkTalk due to their horrific customer service, I can't reach a person on the other end of the call! #Talktalk
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victoria
(@t0riaj) reported
I'm always really polite to people in call centres, but @TalkTalk's terrible customer services just caused me to loose my **** on the phone to them, and now I'm feeling really upset
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The Sarge
(@TheSargeEU) reported
Have no Internet for 5-10 days due to line upgrades... Seems like a bit of a poor reason to me @TalkTalk? 🤔
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Phil
(@P84463892) reported
@TalkTalk My mothers talk talk has been down since 8am IP11
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Rik 888
(@Cerberus1987) reported
Is this really the only way to get @TalkTalk to actually sort their **** out? Publicly shame them into doing anything about their dogshit service?? Let's see how many drops outs I have now. ******* piss take you are
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jake wright
(@unikebabking) reported
@TalkTalk Been without internet since Saturday and got told a manager will ring me within 3 days, it’s a good job I don’t work from home otherwise I would of been ******. Talk talk is the worst company I’ve known, get me out of this contract
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Daddy Roman
(@captaintsu) reported
@TalkTalk I saw it, but don't understand it. Do I need to pay as a talktalk 65 fiber user to access the service?
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Adam Joyce
(@Just_Joycey) reported
@TalkTalk Ignoring multiple request to cancel my contract after the period is up, customer service lying to you, hanging up on me, managers not calling back. Cannot believe the ineptitude.
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Sez 93
(@SezDay93) reported
@NigelThomas13 @TalkTalk Wow that's really bad. Having a similar problem here. They say engineers come to fix faults but I think its a load of BS to be honest. Worst customer service ever