TalkTalk Outage Report in Pontycymer, Bridgend county borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent TalkTalk outage reports came from the following cities: Pontyclun, Pentre and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Internet | |
| Pentre |
Internet | |
| Pontypridd |
||
| Aberdare |
Wi-fi | |
| Treharris |
Phone | |
| Porth |
Internet |
Community Discussion
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TalkTalk Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Kelly Williams-davie
(@kelwd1974) reported
from
Treorchy, Wales
@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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The_Bankmeto
(@Bankmeto27) reported
from
Treorchy, Wales
@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Taffy 68
(@RayDavi80338633) reported
from
Betws, Wales
Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk True they are just in it to fleece as many people as possible. and Bob My Internet has been locking up going slow and generally driving me nuts all week
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Gerwyn Lewis
(@Gershwin1974) reported
from
Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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CJ
(@cjmrav) reported
@TalkTalk please can I have an ombudsman email address to put in a formal complaint about not helping my 86 year old mother n law. You’ve lied every day and she’s been unable to contact anyone in family as you can’t get a bloody modem to her. Over a week with no wife. Disgrace
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The Average Mo
(@TheAverageMo2) reported
@TalkTalk has the worst Customer Service. No internet since 28th May, tried to raise a complaint 4 times but refused until a manager called which hasn't happened. Everytine you call them, they don't read what has happened and fob you off with "I'll escalate it" after same tests
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Pravinkumar
(@pravin176863) reported
@TalkTalk Hello @TalkTalkGroup @TalkTalk customers , my internet service is lost for 60 hours already and I was slightly hopeful of resolution as they said it will take 24-72 hours.. but interestingly the wonderful Talk Talk customer service team is telling me it's 72 working hours.GREAT.
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Rischidaran
(@Rischidaran0302) reported
@TalkTalk this isn’t a reliable internet source Internet stopped working !!kept restarting the router and it worked for 3 hour intervals and now it’s completely gone. Customer service say they’ll check it out on Monday. I’ve got a business to run and it’s the weekend.
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Matthew Tripcony
(@MatthewTripcony) reported
@TalkTalk internets gone down is flashing orange called talk talk said there was no fault but still no wifi
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Julian Race
(@JulianRace1) reported
@TalkTalk I have just spent a horrendous 4.5hrs trying to speak to customer service about a problem with a tv youview box. 6 phone calls to Africa each time cut off!
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Dnnqwerty
(@dnnqwerty2) reported
@TalkTalk I have been told it could take 3 days for a level 2 technician to investigate my internet not working !!! I work from home and can’t wait that long
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BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧
(@The_UK_NeedsYou) reported
Why is it that @TalkTalk @TalkTalkGroup Future Fiber staff, don't do what they say they will do, are they telling lies to get you off the phone?, the service has gone down the pan again its a disgrace
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Inspector Lestrade
(@InspectorLestr4) reported
@sherreebabyuk @TalkTalk The customer service is terrible, very difficult to talk to an actual person and all they tend to do is put you through to other departments then they pass you on.
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Stan 'TheMainMan'
(@stcdf41) reported
@TalkTalk I have no internet connection, since about 10:30am, initially had issues with devices unable to connect and now nothing. Have sent a DM