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TalkTalk Outage Report in Pontycymer, Bridgend county borough, Wales

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Pontycymer, Wales

The most recent TalkTalk outage reports came from the following cities: Pontyclun, Pentre, and Pontypridd.

CityProblem TypeReport Time
Pontyclun Internet 10 days ago
Pentre Internet 15 days ago
Pontypridd E-mail 23 days ago
Aberdare Wi-fi 2 months ago
Treharris Phone 3 months ago
Porth Internet 3 months ago

Community Discussion

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TalkTalk Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    @TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!

  • StarWeep
    Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • baxterthornton
    May Baxter-Thornton 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@baxterthornton) reported from Aberaman, Wales

    @TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

  • goddessdeeva
    Dee of the Endless (@goddessdeeva) reported from Pontypridd, Wales

    I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.

  • Gershwin1974
    Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales

    @TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    @TalkTalk No, I've never come across such incompetence in my life!

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

  • AlexDWilliams
    Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales

    @TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.

  • RayDavi80338633
    Taffy 68 (@RayDavi80338633) reported from Betws, Wales

    Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless

  • kelwd1974
    Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales

    @TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service

  • zoidberg99
    Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@zoidberg99) reported from Pontypridd, Wales

    @TalkTalk Is service down in CF37 area, or just me?

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

  • Bankmeto27
    The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales

    @TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.

  • SwearyKnitter
    SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales

    @TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?

  • RebeccaMorgan86
    Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales

    Two weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!

  • SwearyKnitter
    SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales

    Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiehutchins_1
    Jamie Hutchins (@jamiehutchins_1) reported

    @TalkTalk Hi guys, over the past week or so our broadband has become incredibly slow and unreliable. I ran your online diagnostic test and it's says there is a fault on the line which requires an Openreach engineer. Please can you assist?

  • gingermurphs
    Kristen Murphy (@gingermurphs) reported

    @TalkTalk I haven't had Internet since midday. Help!

  • DaveJHeywood
    Dave Heywood (@DaveJHeywood) reported

    @TalkTalk I have waited for 2 days to get broadband installed. BT openreach engineer untrained and without equipment 1st time. 2nd time no show. Now have someone coming, or not, between 8 and 1 tomorrow. Saturday! Poor communication. Even poorer service.

  • GwastraffA
    Gwastraff Amser (@GwastraffA) reported

    In at 37 it's Britain's worst broadband provider @TalkTalk. #TOTP

  • FredTweetzsche
    Tim Warren (is a one man protest against mornings) (@FredTweetzsche) reported

    @AdrianaCiontea I moved into a house in Falmouth last year that had TalkTalk. It was terrible, cut out frequently, especially in the evening and at weekends. We ended up switching to BT in Dec. No problems since.

  • puocuk
    pucuk (@puocuk) reported

    TalkTalk Hi, are there issues in KA postcode area at all? Internet has been going on and off all day , currently still off

  • pellmatt91
    Matthew Pell (@pellmatt91) reported

    @TalkTalk Hi, are there issues in KA postcode area at all? Internet has been going on and off all day , currently still off

  • diygolf
    John Pennington💙 (@diygolf) reported

    So @TalkTalk are adamant they can’t cancel the £50 charge or collect their box not sure any court in this land would agree with them but quite prepared to argue the case when this pandemic is over

  • col_l_d
    Colin Leslie Davies (@col_l_d) reported

    @TalkTalk Hi we had intermittent interruptions to internet service today CV23 area. Crick exchange I think. Any news?

  • Hazlaaa
    Hazel Blythe (@Hazlaaa) reported

    @TalkTalk For the 5th time this month I have no WiFi and I haven’t heard back from your team - when am I allowed to cancel my contract and incur no charges because you’re breaching the contract by not providing me with WiFi