TalkTalk Outage Report in Pontycymer, Bridgend county borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent TalkTalk outage reports came from the following cities: Merthyr Tydfil, Mountain Ash, Ferndale, Pontypridd and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
Two weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
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Taffy 68
(@RayDavi80338633) reported
from
Betws, Wales
Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Gerwyn Lewis
(@Gershwin1974) reported
from
Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
@TalkTalk No, I've never come across such incompetence in my life!
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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TalkTalk
(@TalkTalk) reported
@Carole29 I do apologize on behalf of TalkTalk for the unpleasant service you have received. -Nobuhle
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Pat Conroy
(@PatConroy11) reported
@bandbuk @TalkTalk I can't wait to leave taking 2 payments a month and can't get to speak to someone iam tamping!! If I don't get any joy I will cancel direct debit and take u to court for stealing and saying it was a mistake and do it again!!!
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@Carole29 🇺🇦🏳️🌈🏳️⚧️
(@Carole29) reported
The @talktalk advisor has now muted the call and is not answering - presumably in the vain hope that we'll hang up. Call has been muted for easily 15 mins. We keep saying "hello Elisa?', then hearing clicks as mute keeps being pressed. This has easily been going on for 15 mins
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Robin
(@ThatHeckinRobin) reported
@TalkTalk I'm having a really difficult time trying to cancel after I ordered FTTP broadband. I was told that it's been cancelled now, but my current provider says there is still a takeover request on the line. Can someone please just help end this nightmare?!
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Sue Wilkins
(@sue_wilkinsPHNT) reported
@TalkTalk 4 hours trying to get through to you. Shocking customer service with Bots / on hold/ limited service message Please DM me with the trick of how to speak to someone to get broadband fault resolved
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Sara Louise
(@biscuitface) reported
@TalkTalk @TalkTalkGroup I’ve tried going through your customer service to no avail. I am not a customer but my email address has been given for a broadband account. You have now emailed to say you aren’t getting payments, you may want to shut it down.
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@Carole29 🇺🇦🏳️🌈🏳️⚧️
(@Carole29) reported
@TalkTalk Oh you bet we're going to DM. The "customer service" advisor has just hung up on us after ignoring us for 20 mins. She's just made a relatively simple complaint a whole lot worse.
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Pat Conroy
(@PatConroy11) reported
@TalkTalk @sjmarley Dm them ******* **** houses can't speak to us anymore cause they don't have to take it by chat by taxt which is so wrong and people who we can understand someone in London that can speak English or have we got to learn to speak lingo!!????
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im alive but im dead
(@wooloff99) reported
@TalkTalk I would rather put my **** in a blender than deal with your customer service team
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Pat Conroy
(@PatConroy11) reported
@TalkTalk @msrachelramsay See total **** after care worst I've delt with!!!!