TalkTalk Outage Report in Pontycymer, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at TalkTalk
TalkTalk is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (69%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent TalkTalk outage reports came from the following cities: Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Internet | |
| Bridgend |
||
| Bridgend |
Internet | |
| Maesteg |
||
| Bridgend |
Internet | |
| Bridgend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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The_Bankmeto
(@Bankmeto27) reported
from
Treorchy, Wales
@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Taffy 68
(@RayDavi80338633) reported
from
Betws, Wales
Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
Two weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!
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Gerwyn Lewis
(@Gershwin1974) reported
from
Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
@TalkTalk No, I've never come across such incompetence in my life!
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Sammy Barker
(@_get2sammyb) reported
@TalkTalk Morning, my Internet’s been down since about 11PM last night.
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Linda Rodgers
(@madmum8335) reported
@TalkTalk Yes, it is.We have spoken to a customer service rep who,hopefully,has sorted it. However,I am still upset that you would contact him,or anyone for that matter,at 23.45.Maybe there is a time difference from where your call centre is based but that should be taken into account.
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Adam Ripley
(@Adam_Ripley) reported
@TalkTalk do you have an email address to raise a complaint please?
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chasg2011
(@chasg2011) reported
@TalkTalk There is no sign of Now TV I ordered on 8th July . Support first told me 1st August , then on 2nd Aug I was told a e mail invite had to be removed from my account and resent to me within ,5 - 7 working days No sign yet, what's happening?
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John
(@judgesmobile) reported
@DaleLarkin @TalkTalk I've called several times and can never get through
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Adrian Stubbs🌸🙏💕
(@AdrianStubbs15) reported
@TalkTalk i have no internet is talktalk down in gloucester area
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Andy Brown
(@AndyBrown2112) reported
@TalkTalk is anyone able to effectively resolve my issue and deal with my complaint? Still awaiting a phone call back….
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Sam Gregory
(@samcgregory) reported
Is there another company out there with worse customer service than @TalkTalk ? Absolute joke of a company.
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Donovan
(@LJDono11) reported
Disgusting customer service from @TalkTalk - left without internet for a whole day, organised for an engineer to come and fix, internet then switched itself back on - unfortunately, as issue resolved itself after the cut-off time to cancel appointment, I'm being charged £65!
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@talktalk #telephone #talktalk appalling service from Talktalk customer service. If you have a phone fault be prepared to call them over 26 times and keep reporting the same thing over and over. They usually sit in silence until you hang up. I stayed waiting for 19 mins in silen