TalkTalk Outage Report in Pontycymer, Bridgend county borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (4%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent TalkTalk outage reports came from the following cities: Porth, Treharris, Merthyr Tydfil and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
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TalkTalk Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
@TalkTalk No, I've never come across such incompetence in my life!
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
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Kelly Williams-davie
(@kelwd1974) reported
from
Treorchy, Wales
@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡
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The_Bankmeto
(@Bankmeto27) reported
from
Treorchy, Wales
@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
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Taffy 68
(@RayDavi80338633) reported
from
Betws, Wales
Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Gerwyn Lewis
(@Gershwin1974) reported
from
Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
Two weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jan
(@BacardiKid) reported
@brit_battleaxe Good for you - and yes, they should give you your 6 months back! Had TalkTalk known what they were doing it would have taken an OpenReach engineer no longer than hour to find there was a fault on the line and one at the exchange and fix them both!
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benthespaniel
(@benthespaniel) reported
@MissHelenParker @TalkTalk Another hour last night and they've acknowledged the complaint and given themselves 8 weeks to resolve it
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Tim Lowe
(@TimmyLowe86) reported
@TalkTalk well sadly l have reached out to @fibrusbroadband and they are coming to install next week l'm afraid just too many issues has made me want to leave @TalkTalk after many years!
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Tim Lowe
(@TimmyLowe86) reported
@TalkTalk @TalkTalkGroup not exactly prime timing for my Internet to just randomly stop working? It’s becoming a regular thing that’s happening if you are unable to provide the gold star service to ya customers then stop charging us so much a month and fix the issues plz!
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Colette Houlihan
(@Colly_wobbles) reported
@TalkTalk Hey guys, I have no problem, I was recommending you to someone with @virginmedia having problems... Have a good day.
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Paul Hogan
(@Paul01Hogan) reported
@TalkTalk I would like the email address of your CEO to raise an issue with her relating to a deceased family member's account as you are refusing to divulge information on the account. I have spoken to complaints dept. complete easte of time!!!
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Helen Parker
(@MissHelenParker) reported
@TimmyLowe86 @TalkTalk @fibrusbroadband They are awful! Good luck moving on.
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Mohamad Khir Bin Johari
(@DrKhirJohari) reported
@TalkTalk my internet is down for 3 hours now. Are M14
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Jonny D
(@JD_fotography) reported
@TalkTalk no internet in tw20 Egham. Are you experiencing issues? I can't log in as my GF is the account holder
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Mario DeCristofano 💻
(@mariodc) reported
@TalkTalk hi existing business customer, is there any chance I can speak to someone about a new business connection UK based, ie I want to speak to someone in the UK?