TalkTalk outages and service status in Pontycymer, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Pontycymer, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Pontycymer, Wales
The most recent TalkTalk outage reports came from the following cities: Pontyclun, Pentre, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun
|
Internet | 20 days ago |
|
Pentre
|
Internet | 26 days ago |
|
Pontypridd
|
1 month ago |
Community Discussion
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TalkTalk Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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RobJonesPhotography (@photocymru) reported from Port Talbot, Wales@TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.
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Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk True they are just in it to fleece as many people as possible. and Bob My Internet has been locking up going slow and generally driving me nuts all week
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, WalesFeeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Christie Gerrard💙 (@StarWeep) reported from Pontypridd, WalesAnyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
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Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales@TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...
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Taffy 68 (@RayDavi80338633) reported from Betws, WalesIs anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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islwyn davies (@IslwynD) reported from Mountain Ash, Wales@TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.
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Dee of the Endless (@goddessdeeva) reported from Pontypridd, WalesI'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, WalesA week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
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May Baxter-Thornton 🏴 (@baxterthornton) reported from Aberaman, Wales@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Ian Evans 🏴🇺🇦 (@zoidberg99) reported from Pontypridd, Wales@TalkTalk Is service down in CF37 area, or just me?
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Steven Bletsoe (@StevenBletsoe) reported from Bridgend, WalesCan @TalkTalk please explain why my father has no phone line, no internet and when we phone to sort out we are told that "this service is currently not available" and the phone goes dead
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The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
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Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales@owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Marley (@John_the_hawk) reported@TalkTalk Customer service is unmatched. When your broadband dies, you cannot speak to anyone. They text a link so you can report the fault…using the broadband that isn’t working. So, if you’ve no mobile data, it’s perfect: you need the internet to tell them you don’t have the internet.🙄
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Van Toeka Af (@Pontsho92529967) reportedThere’s a well-known South African male actor who has been part of some of the biggest shows in the country. The other day, I joined his live on "TalkTalk" App, and he was interacting with viewers responding to comments, liking gifts, and engaging with people. Out of nowhere, he started swearing at me for no valid reason and even blocked me from the comments. It was honestly disappointing because I was just trying to show support and kindness, especially knowing how tough the industry in Mzansi can be. It’s sad to see such behavior, especially from someone who once lived a more comfortable lifestyle and now seems to be going through a different phase. Perhaps that also explains why his live sessions don’t attract many viewers anymore.
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Rebecca Vaughan (@rebecca_vx) reported@TalkTalk absolutely shocking connection from you guys the past few days. Not being able to even use the internet properly and having to use our mobile data instead. My husband has tried to contact you but you keep saying everything is okay. Paying for crap service
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Debzzz Needham 🍂 (@DeborahNeedham) reported@TalkTalk why have I received an email telling me I need to start paying for my email account because I’m no longer a customer? I am a Talktalk customer and my email address is linked to my Broadband account
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Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️🌈🏳️⚧️ 🟧⬛ (@SportingNest) reported@TalkTalk My mother's landline phone has had issues for a few days. I logged in to her account and it says 'disconnected'. Your helpline number is impossible to get anyone on - 18 in queue. Your live chat is not replying with a real person. If not sorted today, Ofcom complaint.
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Max Kane (@DJMaxKane) reported@TalkTalk Good morning. WiFi appears to be completely down. Appears wider issues being reported. Is there any update please? We’re in Shropshire. Thank you
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Londonsnow (@Londonsnow251) reported@talktalk no internet and when I use mobile data to check connection... it says service not available .. I see many have same issue.
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Anna_S (@AnnaWondering) reportedLiverpool area @TalkTalk no internet at all and need to work from home. Appears a national problem but your website is advising no problems in the area??
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Neil Russell (@rusticman991) reportedWhat is going on with TalkTalk ? My WiFi suddenly cut off hours ago. I can't login to my account. It returns to the login page over and over again asking a verification code which has been given. The chat service appears to have been disabled. I just despair with it.
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David Tingle (@djltingle) reported@TalkTalk, elderly mother in law unable to make or receive calls on landline, have tried live chat (never answers) tried ringing 54th in queue! Vulnerable person, needs sorting! GL14 area