TalkTalk Outage Report in Pontycymer, Bridgend county borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent TalkTalk outage reports came from the following cities: Aberdare, Treharris, Porth and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Wi-fi | |
| Treharris |
Phone | |
| Porth |
Internet | |
| Mountain Ash |
Internet | |
| Porth |
Phone | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
Two weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
@TalkTalk No, I've never come across such incompetence in my life!
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Taffy 68
(@RayDavi80338633) reported
from
Betws, Wales
Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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Kelly Williams-davie
(@kelwd1974) reported
from
Treorchy, Wales
@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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The_Bankmeto
(@Bankmeto27) reported
from
Treorchy, Wales
@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
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Gerwyn Lewis
(@Gershwin1974) reported
from
Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Elisa Roche
(@Elisa_Roche) reported
@TalkTalk joining you has been the worst decision. By day, work calls crash, zooms get cancelled. By night, tv/internet buffers & crashes again. I've already complained twice. I've already tried a new router. I've gone on my data just to be able to write this! What am I paying 4?
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Shiv Kumar Singh
(@ShivRoyal) reported
@TalkTalk Talk about what? Have written about slow internet in L16 area and frequent drop in signal many times. Looks like time to change provider again.
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Dennis Kelly
(@dkelly7354) reported
@TalkTalk email not working in Glasgow and is asking for tiscali password - but then won't recognise it.
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InnanetJake💙🇺🇦💛
(@FranticImpala) reported
@TayTayz95 @TalkTalk The customer service so far has been gold standard.. I was on the phone for an hour and half on the phone to the call centre, only for the woman on the end of the phone to put it on hold improperly then I hear her singing down the phone before ending the call 🙄
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BBQ Bricks
(@BbqBricks) reported
@TalkTalk - my broadband disconnected 10 times today just between 2 and 3 o'clock. When you have sent me an SMS to book an engineer visit - the link doesn't work. And no telephone support on Sundays. WTF?
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Gibbs
(@Gifas1991) reported
Still no internet... Hands down @TalkTalk is THE isp with most outtages. Great customer support response time - but never actually useful.
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Julie Ⓥ
(@politicaIicious) reported
@laratempleton_ @TalkTalk I ran a connection test (using TalkTalk's My Account page) which indicated a network outage. Yup, I tried to Live Chat. Informed to try again after 9am.
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Arron Harewood
(@ArronHarewood) reported
@TalkTalk over 48 hours with no WiFi coverage in Halstead now, so we get compensated for this or are we expected to pay for a service that you aren’t providing? And no news apologies or update either just left in the lurch?
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jw
(@joewreford) reported
@TalkTalk my router has not be working properly for about 5 days now. I have called a couple of times and both times I was hung up on. Please can you send a replacement router (which you said you would when I upgraded) You have the worst customer service
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sam roberts
(@srobvet) reported
@TalkTalk @MoneySavingExp @Mattallwright Technical department rude, unhelpful regarding an ongoing issue. Refuse to issue me with a new router. Any people out there with advice on how to progress this further. Have asked for their complaints procedure waiting on a call back !!!!