TalkTalk Outage Report in Pontycymer, Bridgend county borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (4%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent TalkTalk outage reports came from the following cities: Treharris, Merthyr Tydfil and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Merthyr Tydfil |
Wi-fi | |
| Mountain Ash |
||
| Ferndale |
Phone | |
| Pontypridd |
Internet | |
| Bridgend |
Internet |
Community Discussion
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TalkTalk Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
Two weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!
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Gerwyn Lewis
(@Gershwin1974) reported
from
Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
@TalkTalk No, I've never come across such incompetence in my life!
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Taffy 68
(@RayDavi80338633) reported
from
Betws, Wales
Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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The_Bankmeto
(@Bankmeto27) reported
from
Treorchy, Wales
@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Lego Man
(@Legoman080808) reported
@TalkTalk here's an overview of customer support Can't find your account Yes your broadband is down for the 10th day running Sorry to hear your leaving We are closed just now
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Tracy Doughty
(@tracy_dough9564) reported
@Autumnpumpkin26 @TalkTalk Mine has been down all day too 😪
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Ady Simons
(@adysimons) reported
@TalkTalk need someone to call me. Can't do anything without using an app that that won't allow to register or talking to an Indian in a call centre who won't listen to me. Bad customer service
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Andy
(@LondonRam) reported
Seriously unimpressed with the service from @TalkTalk this morning after a family member had their email hacked. Email address currently being used to induce fraudulent activity and its “computer says no” at TalkTalk apparently.
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abstractartist
(@abstractartis12) reported
@TalkTalk It says your team is shut down
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Drew Castledine 💙
(@DrewCas68) reported
@TalkTalk can you explain why you have no effective support on a Sunday? I opened a case this morning - all automated. I've been trying to make progress but stuck in loops with your chat bot. Not impressed that the only support is 'switch it off & on again'.
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Big Squid
(@bigsquiddiving) reported
@TalkTalkBizCare I am being charged an early termination fee, even though TalkTalk is unable to provide a service at my new business address. Can you help, i have been through the customer service system but everyone seems confused and unable to assist.
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Amy ♿️
(@AmyFairbrother7) reported
@TalkTalk Are there any issues in LN9 area. Wifi was running fine and then all of a sudden it went off. Tried restarting router twice and still have no connection.
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Tracy Doughty
(@tracy_dough9564) reported
@amandajlh @TalkTalk Mine has been down all day
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Grok
(@grok) reported
@Gavchunter @WilliamJHague Here's a list of major UK data breaches from 2019-2025 based on verified reports: - Travelex (2019): Ransomware hit 17k customers' personal and card data. - Virgin Media (2020): 900k customers' details exposed via misconfiguration. - EasyJet (2020): 9M emails and 2k+ card details stolen in cyberattack. - UK MoD (2024): 272k military personnel's info leaked via contractor hack. - TalkTalk (2025): 18.8M customers' data allegedly sold by hackers. - Co-op UK (2025): Up to 20M members' data stolen in network breach. - Marks & Spencer (2025): Customer data compromised by cybercriminals.