TalkTalk Outage Report in Pembury, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pembury, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pembury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at TalkTalk
TalkTalk is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Pembury, Kent, England
The most recent TalkTalk outage reports came from the following cities: Sevenoaks, Maidstone, Aylesford, Tonbridge and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
Wi-fi | |
| Maidstone |
Internet | |
| Aylesford |
Total Blackout | |
| Tonbridge |
Internet | |
| Royal Tunbridge Wells |
TV | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pembury, England
Latest outage, problems and issue reports in Pembury and nearby locations:
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Matthew Walker
(@mattwalkerpics) reported
from
Royal Tunbridge Wells, England
Hey @talktalk you’ve got the worst customer service I’ve ever experienced. Literally all of your contact options lead to dead ends. Don’t like to dig companies out but you deserve a special mention. I’ve been trying to get hold of you in every conceivable way for 2 hours now.
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@DavePate
(@DavePate6) reported
from
Tonbridge, England
@TalkTalk Another day of woe @TalkTalk... to get an update on my complaint escalation I have to call back in 7 to 10 days. No
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk how many times do I have to call to get my service cancelled the call centre is deliberately being rude !
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk I have tried this before @TalkTalk useless. I have also sent a recorded delivery letter of complaint, no response so will be going to the regulator soon.
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James Archer
(@jarcher1984) reported
from
Uckfield, England
@DisneyLifeUK I’ve still not answered me with my original tweet, this really isn’t good customer service, I was thinking of getting Disney + when it comes out but maybe not now. My update is you’re service is not working on my TalkTalk broadband! Please contact me!!
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@DavePate
(@DavePate6) reported
from
Tonbridge, England
@TalkTalk certainly the worst customer service I have ever experienced. You don't even talk talk.. You simply send me round in circles on messages. A whole day spent trying to get a simple change made to my account details. Disgraceful
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡
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Flunki
(@flunkabitch) reported
from
Uckfield, England
@TalkTalk your website is telling me that my order has been cancelled but I have an account with you and a router and we’re paying a direct debit every month. I’m confused. Please help..
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Brett Stone
(@BrettStoneWorld) reported
from
Edenbridge, England
Hello @TalkTalk I've had no TV reception since Saturday? Is there a fault with the transmitter or my aerial? I've tried asking your chat staff but they're terrible. I have been told to turn my box off and on again! 😡
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@RDodsworth1 @TalkTalk Thanks Rebecca, I changed accounts 9 months ago, yet still even after an Ofcom complaint was upheld, they are still coming after her. I have a full audit trail, so if they want to take her to court, they will lose.
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Chris Ward
(@chrisward1982) reported
from
Weavering, England
@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.
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Jules Alberto
(@jules_alberto) reported
from
Kings Hill, England
@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡
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Charles Brittain
(@CharlesB2T) reported
from
Crowborough, England
@TalkTalk due to a misunderstanding in setting up our broadband we have already waited 6 weeks for an engineer and now we are expected to wait another 4 weeks for an engineer. We are considering another provider who might be more willing to provide a more prompt service.
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Shuvon_shuvoff
(@SiobhanDaniels) reported
from
Royal Tunbridge Wells, England
@TalkTalk still having to listen to music 23 minutes and you wonder why people leave your service
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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Conor White
(@colcon95) reported
from
Maidstone, England
@TalkTalk why is it taking me 3 weeks and multiple chats/phonecalls to cancel my account? The customer service is appalling 😡😡 @Ofcom @financialombuds
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
I am tweeting to warn others, that this organisation is the most incompetent company I have ever dealt with. Zero customer service, passing you between dept. only to drop the calls. I would recommend that you use 2 tin cans and string before deciding to switch to @TalkTalk.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk If you can look at the Twitter chain and the message this is not something you can help with. I will be writing to your regulator as that is not an acceptable response to a complaint letter for leaving a vulnerable person without a service for 6 weeks.
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Mark Ellis 🇬🇧🔶🇪🇺 #LibDems #FBPE
(@markstraffellis) reported
from
Royal Tunbridge Wells, England
@TalkTalk wins the prize for having the worst customer service of any company I have dealt with. My vulnerable mum moved a month ago & still has no telephone or broadband service. Hours of attempting to contact this company with no progress.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Wells
(@TomWellsLSF) reported
@TalkTalk We pay £30 a month for wifi, it's not working, and we've been told 3 working days before we can get help. My partner has work to do. Why can't you sort this faster?
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Bláthnaid Nic Giolla Dhuibh
(@nothingbelow) reported
@TalkTalk cancelled my contract last month & was told I’d be refunded any amount I was owed. Just got charged the usual amount again today - wtf?
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john
(@john54992265) reported
@TalkTalk your costumer service is ****!
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Barefoot Lady 🇺🇾 🇬🇧 🇪🇺 🚲 #GTTO #FA #LABOUR
(@BarefootLady) reported
@TalkTalk network outage since 7am this morning and not a beep about it in this account. Have had no Internet nor phone line for 9 hours now!! Get it together!! 😡😡
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Angela Rodd
(@rodd_angela) reported
from
Plymouth, England
@TalkTalk I have had no service since Nov 19th I have had a new socket installed 4/12 and the main cable renewed 8/12 just need to know when the 2 will be connected frustrating
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Whyamidoingthis.
(@ruthharmer1) reported
@TalkTalk I have no email this morning, is your server down?
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john
(@john54992265) reported
@TalkTalk your costumer service is ****! How can you send a bill saying in arrears yet when I’ve called up and spoken to someone they have no details on them,can’t access the online account as the phone number they have had donkeys years doesn’t exist oh and nor does the account!
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Katrina Rankin
(@KatrinaRankinx) reported
@TalkTalk I've had constant issues for over 2 years being on the fastest fiber then was told because I was in a flat and lines tested etc to go down to fibre 35. Still slow, everything is lagging and can't even access catch up at all now...
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Michael Erskine
(@msemtd) reported
@TalkTalk The support person on the DM could only direct me to a team who didn't answer the phone
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G
(@gurcxn) reported
You see @TalkTalk, they’re genuinely diabolical. No Wi-Fi in the household for 36 hours plus and they’ve made it impossible to contact them. We’re close to 2022, this shouldn’t be happening. Awful business.