TalkTalk Outage in Handcross, West Sussex, England

@TalkTalk getting frequent loss of service tonight in Lewes, is this part of planned maintenance?

Hello @TalkTalk I've had no TV reception since Saturday? Is there a fault with the transmitter or my aerial? I've tried asking your chat staff but they're terrible. I have been told to turn my box off and on again! 😡

I’m a new customer and i get the feeling I might regret this. I have been trying to contact customer support for 3 days with no success , chat function never available. How do I TALK to TALKTALK?? #customer service

@TalkTalk No one has been of any help in my last 15 calls with you in the past 4 weeks

Please retweet if you agree 100% the @TalkTalk are the worse company in the world for internet and customer services !!!

@TalkTalk @TalkTalk Yes it is a constant issue, the issue is the same problem it has been every time I call but no-one does anything about it

@DeeBeeFree @TalkTalk It’s an area fraught with problems. Any recommendation for someone else can be countered with horror stories about same provider My experience has been EE. been with them thru at least 3 mergers over 15+ years. Have had several hissy fits However

@TalkTalk your service centre doesn't work have to rely on third parties to try and work out if this outage is a me problem or a you problem not good!

I feel like an idiot.. I thought i have been paying £27.50 per month for my @TalkTalk but turns out its £38 . Thats alot just for broadband. Might need to rethink and might have to change company.

@TalkTalk Your pinned Tweet says your down from 11pm tonight. But I called yesterday & today & each time was told the system was down & call again in two hours; which I've done. It doesn't help that quality of the line has been poor & your operators ring off when transfered.

@TalkTalk No, no problems. The connection seems very fast, both for upload and download speeds, but every evening we get the same warning that our bandwidth is too big enough when on Amazon Prime. So we try many times and eventually we can play a video.

What is it with internet companies these days...expect you to do this do that all because they don't want to pay out for a rubbish service i've received in the evenings!!! #TalkTalk

@TalkTalk I'm not sure on that one as was with AOL and then you bought them out so never really got welcome pack from TalkTalk.

@TalkTalk Just doesn't provide a decent service after 6pm...it's as though you guys switch off my internet and turn it back on 6am. I'm having to use my 4G data which i shouldn't have to.

@TalkTalk Had enough now! £27 is far too much for "Broadband only" especially when you get a rubbish service! Just cannot afford getting a crap service anymore. Just because it's broadband only does not mean i'm not entitled to a decent service! I had to buy extra 4G data last

Everyday after 6pm Talktalk always giving me a crap service! and yet i pay £27 a month which is extortionate for a shite service...ringing them up tomorrow enoughs enough. Keep having to use my data on phone instead..grr

@TalkTalk No. Just a rubbish service

@yassmin_a @TalkTalk Cancel the card on which they deduct the payment.

@TalkTalk Yes, go read the online reviews left for your company by your other pissed customers who like myself are suffering from TalkTalk’s bad service and deceptive ways.

@kirsty_neilan @TalkTalk Did you get a reply? Seems lying is standard for talk talk. Offered my bereaved mum £20 goodwill, she accepted but as she still will wanted explanation for lies told it has been retracted and said won’t speak to her about it further. Sick awful people.

@Kaz9919 @TalkTalk They retracted a goodwill offer of £20 to my bereaved mother because she accepted it but still wanted an explanation for awful service. Turns out it was take the cash and shut up or we retract the offer but they are trying to claim she refused it.

@TalkTalk I was, I was enjoying a film, but then my broadband went completely down 🤬

Anyone else’s #talktalk internet down? It’s been 48 hours now. Currently using my second lot of mobile data.

Anyone else #talktalk Internet down? It’s been 48 hours now. Currently using my second lot of mobile data.

@TalkTalk Live in Scunthorpe area and constant drop outs! This is a regular occurrence for me to be honest. I'm really sick of paying for a service I'm not receiving. Looking for an alternative provider as we speak.....

@TalkTalk no WiFi and talktalk said they ran a test and found no problems so it's a home set up fault. However, it was set up fine and suddenly went so not a problem from our end. Help please. Meant to be teaching online tomorrow

@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed