TalkTalk Outage in Brierley Hill, Dudley, England

@TalkTalk 2 appointments down in one week and still no Broadband or TV, I'm starting to regret joining 🤔

Worst internet EVER @TalkTalk @TALKTALKGROUP spends more time down then up I’ve never known ANYTHING like this ever. You should literally be ashamed of yourself to call yourself an internet provider. The only thing you provide is frustration and misery.

@TalkTalk I’ve never in my life known internet as awful as yours. Is there something going on in the B23 area or have you just downgraded your service even more since my mam decided to switch?!

Presents for Christmas that require internet connections but a diagnostics test from TalkTalk says they need to send out an engineer & it needs to be booked via home phone line (never used, no handset) & could cost us. I also work from home so this'll be fun Tuesday.

@TalkTalk I have had no internet now for 9 days. I call you every day and I am getting nowhere fast! HELP NEEDED!!!

@TalkTalk very slow broadband in Birmingham B14 at the moment. Is there a wider problem or is it just me?

@TalkTalk my Internet has gone down and neither your app or website are working.

@hey_itsmatt30 @PositiveLad Well this is Dido Harding who presided over a massive customer data breach while CEO of @TalkTalk

Allhamdulliah finally off Talktalk pieces of **** 😭 Welcome Virgin 👌🏾

Absolutely sick of your shocking service and your lack of customer care or indeed explanation @TalkTalk

@TalkTalk my internet has gone off for the third time today. Is there a problem in the area? WS8?

@Rhysieg1 @TalkTalk Awful customer service mate that's why....

@TalkTalk why has my broadband been down the last 24 hours? I’ve tried everything you recommend to get it back online but nothing seems to be working?

@TalkTalk This DM service is disgraceful! I am being talked around in circles. Now all of my recordings have magically disappeared, then you instructed me to do a Factory Reset & are now blaming the disappearance on me not choosing to save my recordings. They disappeared BEFORE!!

Hi @TalkTalk, I’ve had an ongoing issue with my youview box since January. It doesn’t record and I can’t play anything back that I did record ages ago, but they still appear on the screen. Can we sort this now please? Thanks.

@OpenreachHelp Hi David thanks for the reply. So from @TalkTalk they have escalated this with you 2 weeks ago and told us a bt engineer would be out to fix the problem but we haven’t heard anything back from yourselves or @TalkTalk in nearly 10 days.

The customer service from yourselves and @TalkTalk has most definitely been the worst I have ever experienced in my life. Absolutely no communication what so ever as to what is going on? We’ve been told our case has been pushed to an official complaint but still no communication

Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

@TalkTalk Any chance of speaking to someone that actually had a clue what they’re doing before I terminate my service with you. 5 days ago I was told my broadband was up and running 5 days later after hours of being on hold I’m still without internet @TalkTalk absolutely joke of a company

Any chance of speaking to someone that actually had a clue what they’re doing before I terminate my service with you. 5 days ago I was told my broadband was up and running 5 days later after hours of being on hold I’m still without internet @TalkTalk absolutely joke of a company

@ronster500 @TalkTalk They are so bad, probably the worst company I’ve been with, I can’t even get fibre where I live at the mo! Thankfully we’re moving on Saturday & getting super fibre from BT! Literally can’t wait

@talktalk sort out your service. Only on bare minimum data to send this, can't log onto my account currently either. Not happy. No Internet via wired or wireless.

@TalkTalk Talk talk is a big ****. I pay for Internet 80 Mbps(60guaranted) but I have max 39Mbps. Connection is a not stable, sometimes speed of my Internet is between 0 and 1 Mbps

Hi @TalkTalk Can you respond to my DM please as soon as possible, my wife has just stopped working and has been off since last 45mins. I need to work in the morning...... please help!!!!

@PicklesaurusR @TalkTalk Yeah it’s terrible mate, literally the reason I’ve had to stop streaming for the last few months 😭

@TalkTalk any reason why you keep switching my public IP address every night just after midnight? Happened again, yet again no service...

@TalkTalk why are my comms off, thankfully ive unlimited data on my mobile.....that said it seems all your customer service is asleep

@i_am_poni @TalkTalk Get on BT or Virgin mate, thats awful speed :o

@TalkTalk Been down for five days! Fix please!

@TalkTalk My wifi has been down from Sunday hasn't come back dunno why