TalkTalk Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (10%)
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Phone (9%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Bridgend, Maesteg and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
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| Bridgend |
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| Cardiff |
Internet | |
| Bridgend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Hales Evans-Kanu
(@justsimplyhales) reported
from
Cathays, Wales
@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Pete Allen
(@allenpete1) reported
from
St. Athan, Wales
@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Mick
(@Mickyg1973) reported
@TalkTalk I have had an email saying that my talk talk mail is going to stop until I pay £50 a year as I’m no longer a broadband customer? I am still paying Talktalk for broadband, the only thing that’s changed is the account is now in my wife’s name
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Mark Baldwin
(@bloomsburykid) reported
Just received an email from @talktalk about shifting email accounts to another provider. It mentions a cascading list of deadlines. Being crap, the latest deadline is mentioned first and the most imminent deadline is buried at the end of the email. Poor communication skills.
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Stack Smith
(@stacksmith81) reported
Why is @TalkTalk so ****, constant drop outs, fake full fibre, sloooww
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Craig 🏴
(@froakiethroat) reported
@TalkTalk Good afternoon. Is there any update as to when the website will be back? Switchover for a relative happening today, not getting any service once equipment has been plugged in so looking to check the status of the switchover on their account.
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Maureen Grayson #RejoinEU
(@BagladyM) reported
@TalkTalk You've got my account information!!! Do you seriously think I'm engaging any further with a team of robots on this???!!! You are in BIG trouble, @talktalk!!! 11 days without Internet and total silence from all of you! In breach of our contract. Acting unlawfully!!!
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Kerry Cottam
(@kerrycottam) reported
@TalkTalk I need to talk to someone, you're website is down so I can't go on live webchat
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Gilly G
(@glg70) reported
@TalkTalk can’t log into my account, broadband keeps dropping out? Any issues we should know about?
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K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼
(@IVFBabyOnBoard) reported
Hi @TalkTalk I’m having issues with the broadband in that it is constantly dropping out of my phone in both the master bedroom and the back garden.. do you provide boosters to sort this? I’m somewhat annoyed and fed up!
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Alex Barton
(@4lex17) reported
@TalkTalk 3 months after our complaint and we are still waiting for you to pay the money you owe us. When shall we cancel our DD to claw the money back that way? @talktalk Where’s our money!?
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Cecil Holmes
(@CecilSHolmes) reported
@TalkTalk Ellen is online. But she is talking to several people as well as me! How rude and unprofessional