Tesco Mobile

Tesco Mobile Outage Report in Sutton, Greater London, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Sutton, Greater London, England 03/28/2026 15:40

March 28: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, City of London, Croydon, Mitcham, City of Westminster, Kingston upon Thames, Wandsworth, Southwark and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomCity of London Wi-fi
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Flowerywellies1 Lynne (@Flowerywellies1) reported

    @tescomobile You were aware as I completed this over the phone and spoke to a service advisor.

  • KayleighGJoyce Kayleigh Joyce (@KayleighGJoyce) reported

    @tescomobile I havent made a complaint yet! But i will be now i cant even get through to my drs because of this stupid mast issue and you lot dont even ******* care!?!? Not a service your giving your putting lives at risk!

  • Jamiewaterhous1 Jamie Waterhouse (@Jamiewaterhous1) reported

    @tescomobile Good morning, I hope you are well. Is there something wrong with the Network in Bromsgrove? 75% of the time over the last few months there is mo 4G and my phone only has EMERGENCY CALLS ONLY showing

  • djmacrae Donald MacRae (@djmacrae) reported

    @tescomobile Continued... I do not wish to give you any further details (DOB etc) about myself, as it is not necessary. I do not have an account with tescomobile, so none of my details are on your database (other than my email address) so my detail will not help you in any way.

  • debsyW14 MD (@debsyW14) reported

    @tescomobile hi, I changed over to you this week and my number was meant to change also. This is very hit and miss and I do not receive half my texts, old and new number both in use. Number on my phone has not changed to old number. Help

  • Darran_9 Darrán Ó Gréacháin (@Darran_9) reported

    @tescomobile hi, I need some help downloading a bill please?

  • Aw170316914 Aw1 (@Aw170316914) reported

    @tescomobile Thank you - I’ve turned the pop up blocker off, but I still get the same thing - no web chat :-( I’m looking for help with a charge on a bill & also my contract options, or the pac code if value or deals are better elsewhere.

  • VimILSung Vim IL Sung (@VimILSung) reported

    Maybe @tescomobile might be interested. I know @VodafoneUK has better network coverage in my area & real CS too. This weekend will be dedicated to "Operation Goodbye @giffgaff"

  • chrisjoyce87 Chris Joyce (@chrisjoyce87) reported

    @tescomobile It’s down as confirmed but been down for days when is this getting fixed ?

  • ScottLittlewoo6 Scott Littlewood (@ScottLittlewoo6) reported

    @tescomobile Okay thanks, I'll put it down to user error pressing [Call] instead of [FaceTime] as they are next to each other