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Tesco Mobile

Tesco Mobile outages and service status in Sutton, England

Some problems detected

Users are reporting problems related to: total blackout, internet and phone.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sutton, England

The most recent Tesco Mobile outage reports came from the following cities: Purley.

CityProblem TypeReport Time
Purley Total Blackout 2 months ago
Croydon Internet 3 months ago
Mitcham Phone 3 months ago
Croydon Phone 3 months ago
Kingston upon Thames Phone 3 months ago
Wandsworth Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

  • pennacksplace
    Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 1pennysweet
    Theresa Bevan (@1pennysweet) reported

    @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

  • clam70435692
    clam (@clam70435692) reported

    @tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one

  • jess_themulti
    ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported

    @tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.

  • EmmaLockha51775
    Emma Lockhart (@EmmaLockha51775) reported

    @tescomobile worst sales service ever. Tried to take out a contract after my order failed. Only had to pay the 19.99 1st payment apparently they can't take payments from Monzo I asked if it could be taken off or added to my first bill but she said no!!! Attitude was horrible too

  • U235_Nuke
    TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported

    @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯

  • MarieHobson
    Marie Hobson (@MarieHobson) reported

    @tescomobile Hey, loving this new 'guess when you'll have network' game. Been going on since 28th Feb...getting told it's 5 working days then another 5 days. No one ever updates me. Is there a leader board or prizes?

  • LestaMarina0906
    Adult Human Female : 46XX : Woman : Truthsayer (@LestaMarina0906) reported

    @tescomobile - did you check that everywhere had good 4G capability before you turned off your 3G..?.. Since your 3G got turned off my new 4G phone regularly drops the signal and cuts off important calls or blocks text messages.

  • colinsmith50
    colinsmith50 (@colinsmith50) reported

    Dear @tescomobile your service is beyond useless

  • nelgxs
    Glen Stevens (@nelgxs) reported

    @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

  • christi37315899
    christine shepherd (@christi37315899) reported

    @tescomobile husband and I have had little or no phone service for over 4 weeks now PR25 just keep getting told your working on a problem , how much longer am I expected to wait ? Before I change provider