Tesco Mobile

Tesco Mobile Outage Report in Sutton, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Sutton, Greater London, England 01/21/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sutton, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Southall, Fulham, Croydon, Edenbridge, Poplar, Sutton, Epsom and Surbiton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomSouthall Phone
United KingdomFulham Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CharSC23 Charleigh (@CharSC23) reported

    @tescomobile The first person I’ll be calling is my wonderful nephew. Because of covid I haven’t seen him in months and I know he’s very excited for a certain fat man in a red suit to come down the chimney and leave him some presents, so I’ll be phoning him to see what Mr.Claus has delivered!

  • Penny_Baker_1 Penny Baker (@Penny_Baker_1) reported

    @tescomobile Hi, you’ve sent someone a sim card to my address but they’ve never lived here!

  • vick_claire 🎄Claire Vic 🎄 (@vick_claire) reported

    @tescomobile I’d call my best friend who I’ve not been able to visit since the birth of her baby 👶🏻 she’s had the worst year due to getting Covid and having to juggle being a new mum so I’m trying to cheer her up - a Christmas call would do just that! 🎄#TescoMobileTreats

  • DreamerC93 🎄🎅 *𝒞hristina* 🎅🎄 (@DreamerC93) reported

    @tescomobile Literally praying to God I want this so much 🙊🥳🎅I'd call my dad and I'd sing. Hey dad merry Christmas don't feel alone I'm calling you on my brand new gold iPhone I won it from tesco and they are the best this Christmas hands down is better than all the rest #TescoMobileTreats

  • ElaBluEyes Ellie Lane (@ElaBluEyes) reported

    @tescomobile #TescoMobileTreats Wow, I've never owned an iphone, in fact I've only recently for my first cheapie smartphone. I would call my sister @Ted_at_the_edge

  • adoughtyimages A Doughty Images (& Words) (@adoughtyimages) reported

    @tescomobile your incompetent staff told me my dad's phone contract was cancelled after he died, yet you are sending demands to my elderly mum for payment. I've been on the phone to you just now and you was absolutely no help at all.

  • ssunflowersgirl Claire Plumb (@ssunflowersgirl) reported

    @tescomobile Your not wrong there Richard!! #TescoMobileTreats Winning a new phone would certainly cheer me up, after an awful year. 🤞🎁📱🎅

  • staceyrebecca2 stacey rebecca (@staceyrebecca2) reported

    @tescomobile I I would call my dissertation supervisor and BEG for all the help in the world to get me through masses of work I must complete before Christmas! With 2 children and work i am on a mission to be (partly) done for Christmas to celebrate!! 🎄#TescoMobileTreats

  • molllolxox tsdollx (@molllolxox) reported

    @tescomobile @misschloejaydex Just commenting for extra luck i need this so bad 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 ☘ 🍀 @tescomobile

  • shonamackie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shona Mackie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@shonamackie) reported from Huntly, Scotland

    @tescomobile With #TescoMobileTreats I would call my Dad who I've seen through the window 3 times since start of lockdown as 86 year old and suffered 2 heart attack during lockdown and been looked after buy his homecarer as poor health soory all here he comes first