Tesco Mobile

Tesco Mobile Outage Report in Sutton, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Sutton, Greater London, England 03/22/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Mitcham, London, Croydon, City of Westminster, Hammersmith, Kingston upon Thames, City of London, Wandsworth, Southwark, Epsom and Tower Hamlets.

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City Problem Type Report Time
United KingdomMitcham Phone
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

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Tesco Mobile Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • M1KE_HARRIS Mike Harris (@M1KE_HARRIS) reported

    @tescomobile Ok, I can't now access my @PrimeVideo account anymore because they can't verify my OTP. I STILL can't make any calls for over 5 minutes! There is little point in me calling 4455 to speak because my 5 minutes runs out. Some one help me from @tescomobile

  • BobG8 BobG (@BobG8) reported

    @tescomobile Just goes to show you should not believe online reviews, your network may work in urban areas but it’s cr*p in rural settings and despite repeated requests still give no coverage indoors in NR12

  • noshoesorsocks Amanda🌙🖤 (@noshoesorsocks) reported

    @tescomobile hey! Please help. I don't think my phone works correctly. I get literally no internet signal most places I go and when I get a phone call, the other person, no matter where or who it is can't hear me, the signal is terrible.

  • M1KE_HARRIS Mike Harris (@M1KE_HARRIS) reported

    @tescomobile I can make calls just fine but 4455 cuts off after exactly 5 minutes now. This never used to happen. By the time I go through the push 1 2 and soneone answers I have about 60 seconds to go through security, say why I'm calling and get an answer. 5 times now this has happened.

  • M1KE_HARRIS Mike Harris (@M1KE_HARRIS) reported

    @tescomobile Why am I being automatically cut off when speaking to customer service 4455 after 5 minutes? It takes that long to hold and I'm speaking to the person that answers go through security and 5 minutes is up and I'm cut off. This isn't good.

  • inecux Steve Wilson (@inecux) reported

    @tescomobile how can your company turn a web order for a sim only contract for an expiring contract into a mess where I want to move all my families mobile devices to another provider? Awful customer service!

  • milkymoles Rosemary (@milkymoles) reported

    @tescomobile I want to cancel a tarrif on a phone that’s way overpriced

  • JasonFlavell Jase 🎢 (@JasonFlavell) reported

    Worst decision of my life going to @tescomobile, honestly so damn frustrating 😭😭

  • ThomasDegg Thomas Anderson-Degg (@ThomasDegg) reported

    @tescomobile Yes and I don’t mind this, but I’ve asked to cancel my minutes contract and just pay my device by direct debit but this isn’t possible. So the contact for minutes may as well be 30 months too because I can’t get out of it?

  • ThomasDegg Thomas Anderson-Degg (@ThomasDegg) reported

    @tescomobile Or, the more likely reason being my minutes and data contract is over but I’m still paying my device. Such a coincidence it’s only since my contract went to rolling monthly. Yet I still can’t change to another network even though my minutes contract is finished?