Tesco Mobile

Tesco Mobile Outage Report in Sutton, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Sutton, Greater London, England 02/10/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: City of London, London, Epsom, Tower Hamlets, Croydon, Southall, Fulham, Edenbridge and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Phone
United KingdomLondon Wi-fi
United KingdomEpsom Phone
United KingdomCity of London Phone
United KingdomCity of London Total Blackout
United KingdomCity of London Internet

Community Discussion

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Tesco Mobile Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MichellAllgood Michelle (@MichellAllgood) reported

    @Ofcom Is it you who I would need to raise a complaint against @tescomobile? I took out a new contract on 24th November & they still have not transferred my existing number. Pac code was given on 25th November. Totally unacceptable! @MartinSLewis can you advise please?

  • brixtonred79 brixtonred (@brixtonred79) reported

    @tescomobile good morning. I have contacted your customer care number twice now regarding the issues I’m having with my account due to the functionality of your website. Twice I have been told that it will be investigated and I would be contacted. My first call was on 16.11.22.

  • AhmedAhmed603 Fayrouz Ahmed (@AhmedAhmed603) reported

    and the transaction went through but i did not receive a receipt and the sim is not working. @tescomobile

  • AhmedAhmed603 Fayrouz Ahmed (@AhmedAhmed603) reported

    Hi @tescomobile i topped up my pay as you go sim, but it's not working, it said it would email me the receipt for the top up but i have not received it.

  • MichellAllgood Michelle (@MichellAllgood) reported

    @Ofcom Is it you who I would need to raise a complaint against @tescomobile? I took out a new contract on 24th November & they still have not transferred my existing number. Pac code was given on 25th November. Totally unacceptable!

  • laurakerr1984 Laura Kerr (@laurakerr1984) reported

    @tescomobile trying to upgrade but keep it a secret from my daughter, however she will get a txt notification. Asked the live chat 3 times if this can be stopped and 3 different answers. Can you help?

  • AlanMcKean4 Alan McKean (@AlanMcKean4) reported

    @tescomobile why is Tesco 02 down in Dunkeld and Birnam. No reception now for 3 days

  • robsimpson2712 Rob Simpson (@robsimpson2712) reported

    @tescomobile once again your 4455 number is not working. Poor customer service again after promises made. Even gave your staff a good write up but he didn’t fulfil his side of the good will.

  • StTracy1st St Tracy (@StTracy1st) reported

    @tescomobile outage got to be 28 hours Birkenhead , parts Liverpool what’s going on I PM’d yous TODAY some 20 hrs later and your staff got to know about it from me!!!! They sorry to hear of the outage ?It’s massive area fgs I travelled miles to help my mother not knowing problem

  • jaidenofficial Jaiden Micheal (@jaidenofficial) reported

    8am and having to sit in a random hotel lobby coz @tescomobile won’t work abroad and I need to use my phone. Please don’t change to this network, been with them a week and it’s hell. Zero clue what I can do the rest of my holiday.