Tesco Mobile

Tesco Mobile Outage Report in Sutton, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Sutton, Greater London, England 02/11/2026 20:00

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, City of London, Epsom, Tower Hamlets, Croydon, Southall, Fulham, Edenbridge and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomCity of London Phone
United KingdomLondon Wi-fi
United KingdomEpsom Phone
United KingdomCity of London Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • stu_c_west ShogunStu 🏳️‍⚧️🏳️‍🌈🏳️‍⚧️🇺🇦 (@stu_c_west) reported

    Hey @tescomobile my 67 year old mother went into your store in Ashford to buy a new phone with a sim contract. She isn't very technically minded. She asked the salesman to help her set it up & use the phone. He responded by saying "He was too busy & you don't do that." 😥

  • wleer72 wayne:of the rigden family (@wleer72) reported

    @tescomobile can you please explain to me. I work in tonbridge Kent and by 7.35 am every day I lose signal to the point even Google won’t load. I get no improvement until I leave tonbridge and go home

  • beckyrae79 Becky Rae (@beckyrae79) reported

    @tescomobile Absolutely livid with the lack of service this evening, now trawling the website from home to find out where there is stock and probably going to get stiffed for a **** deal somewhere else!!

  • nicholala85 Nichola (@nicholala85) reported

    @tescomobile 15 months left of my contract and a system update has forced my phone into a boot loop, cannot access safe or recovery mode. Please help! I need my phone!

  • wleer72 wayne:of the rigden family (@wleer72) reported

    @tescomobile No it’s not, it’s so bad it can’t even connect to the server. EE, and virgin are good. It’s an 02 issue. I’m in a 2 year contract with a network not fit for purpose

  • laurakerr1984 Laura Kerr (@laurakerr1984) reported

    @tescomobile trying to upgrade but keep it a secret from my daughter, however she will get a txt notification. Asked the live chat 3 times if this can be stopped and 3 different answers. Can you help?

  • jazziejadie Julie C (@jazziejadie) reported

    @tescomobile well what happened to customer service the deal I wanted over chat told it’s discontinued.. my response oh no never mind..reply was ok bye Julie end of new phone contract conversation !Errr what about other deals you may have on offer it’s like no one cares anymore

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @tescomobile @O2 keep promising a fix, but the fix doesn't happen. I know Tesco rely on O2 masts, as a couple of other networks do, and it's not helping these networks when the mast owner (O2) won't get the mast fixed. It's affecting a variety of networks in my area sadly.

  • dirtylilmonkey Geoff Racle (@dirtylilmonkey) reported

    @clairefweir Just spent an hour talking to one of your overseas "Care" team, sadly she will not earn even a miniscule portion of your salary, but she tried her very best to help me. She didn't ignore me, as you have! TescoMobile require "leadership by example", not ignorance.

  • Iiteraturewitch Jess🌼 (@Iiteraturewitch) reported

    @O2 has network coverage dropped in certain areas? I cant make calls out and my neighbour also cant call or text this is also an issue with @tescomobile I believe too!