Tesco Mobile outages and service status in Sutton, England

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  juliewebber (@juliewebber88) reported 21 minutes ago from Camberwell, England

  @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

• 
  Stephen (@pennacksplace) reported 37 minutes ago from Camberwell, England

  EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

• 
  juliewebber (@juliewebber88) reported 45 minutes ago from Camberwell, England

  @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

• 
  juliewebber (@juliewebber88) reported 54 minutes ago from Camberwell, England

  @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

• 
  juliewebber (@juliewebber88) reported 59 minutes ago from Camberwell, England

  @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Goona1978 (@Goona1978) reported 5 minutes ago

  @tescomobile Hi. I’m currently in Spain and having an issue with your data service. It was working fine and now has slowed right down. I’m still in my data allowance and wondered if there was an issue? Regards, Joe

• 
  Dave Quinlivan 🔴⚪️ (@Djq1971) reported 10 minutes ago

  @ClionaQ @tescomobile Also with Tesco mobile and their customer service support is second to none. No hanging on the phone listening to stupid music for twenty minutes.

• 
  Legal Style Blog (@legalstyleblog) reported 11 minutes ago

  @tescomobile Cancel everything, please. I'd say it's exercising my cooling-off period rights as a consumer but I didn't actually buy anything.

• 
  New Homes Expert (@NewHomesExpert1) reported 12 minutes ago

  Absolutely dire customer service from @tescomobile. Service was down for 6 days. Claimed compensation for the outage. Got an AI reply same day auto closing the case. Filled in their silly form from the next reply. Reply came back wanting more information!

• 
  Lin Holden #AskForADoctor #JoinAUnionForWomen (@linholden) reported 13 minutes ago

  @BarbaraSutton15 @tescomobile Good heavens. That's really bad.I always buy Google as my son used to work for them for 10 years. I got a great deal when I sent my old 5 year old one back,too. EE offered me £20. Google offered me £50, but paid me £86.

• 
  Cameron🇬🇧🇬🇧 (@cameowilts) reported 14 minutes ago

  @tescomobile hey! My bill looks wrong…. It’s saying I have not got to pay this month…… help!

• 
  Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AndyOopNorthGB) reported 15 minutes ago

  @SBarrettBar @DerylLynn @tescomobile May see if I hit the same hurdle. I’ve been with them a while and been tempted to try others, due to experiencing some fairly poor coverage as of late.

• 
  Oracle (@biggle1908) reported 21 minutes ago

  @SBarrettBar @tescomobile Some of these companies have appalling customer service.

• 
  Mark (@ArtilleryMan728) reported 21 minutes ago

  Why is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile

• 
  Sian (@SianElin_PT73) reported 28 minutes ago

  @BBCBreaking Should apply to @tescomobile too! 3 months and still no signal!!