Tesco Mobile Outage Report in Sutton, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Tesco Mobile
Tesco Mobile is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Internet (30%)
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Total Blackout (21%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Mitcham, London, Croydon, City of Westminster, Hammersmith, Kingston upon Thames, City of London, Wandsworth, Southwark, Epsom and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Phone | |
| London |
Internet | |
| Croydon |
Phone | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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AnneCB
(@acb130264) reported
@tescomobile @crisis_uk @tescomobile why is my signal so bad for months now .... getting 2/3 bars signal if I’m lucky! #Hertsmere 3 people in the house all experiencing the same. Sort it out #fedup
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robert collins
(@robcoll19) reported
@tescomobile Its also the same with my partners contract sim it doesn't get signal in the house either but all pay as you go sims do?
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Zoe
(@zoezoezoed) reported
@tescomobile I was told I would get £20 to get a new phone as cannot be without a phone for work so how do I get that then!!!! And I do not want a used phone being returned I’m concerned this heap of junk was used in the first place hence the problems!
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Lee Walker
(@covps) reported
@tescomobile Have tried the sim in another phone and same problem
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Alan Blakely
(@Alan_b1) reported
@tescomobile There was an outage but fixed now
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RicHardy
(@richardhardy) reported
@tescomobile Sky mobile and I have raised it to them but it is affecting Sky o2 and Tesco mobile, therefore has to be something of a shared service/usage?!
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Ben Leggett
(@BenjaminLegget3) reported
@tescomobile I tried that link but it just got me through to some random that didn't help. The phone I've ended up with is unusable, it freezes constantly, it's slow and insufferable, it makes me miss calls as it locks up and the screen locks on and off etc every two seconds.
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Tyler Barrett
(@tylerbar96) reported
So after awful customer service from @tescomobile my phone still isn’t fixed after 6 months. Customer service told me the phone was under warranty, however want £280 to fix the problem. Cheers Tesco 👌
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Zoe
(@zoezoezoed) reported
@tescomobile Well as per your great service I haven’t got a reply and want this sorting now.
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Laura 🍷
(@dariadollface) reported
@tescomobile my phone still hasn't activated the PAC code and is now saying I'm not connected to a network. Your app isn't opening either. HELP!