Tesco Mobile

Tesco Mobile Outage Report in Sutton, Greater London, England

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The latest reports from users having issues in Sutton come from postal codes SM2.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Sutton, Greater London, England 12/24/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Fulham, London, Croydon, Edenbridge, Poplar, Sutton, Epsom, Surbiton and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Phone
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomEdenbridge Internet
United KingdomPoplar Phone
United KingdomLondon Internet

Community Discussion

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Tesco Mobile Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Abigail82750174 abbie (@Abigail82750174) reported

    @tescomobile Hi, is there a way to look back at old voicemails that are no longer on my own voicemail log? Trying to find the voicemails of my Nan who passed away from cancer. Would do anything to hear her voice again on the phone! Any help?

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @tescomobile It’s gone back to E (edge) You’ve done all you can. It’s now either the software update from @AppleSupport or despite claims on the @O2 website the mast is still no good. O2 aren’t responding, and Apple won’t acknowledge that others have signal problems after the update.

  • maggie200911 maggie (@maggie200911) reported

    @tescomobile can you explain common sense behind your process for sim replacement? Why do you cancel current sim before new sim has physically in user hands? Leaving all without services sometimes for days? Your technical support is poor to all what they advising is to wait!

  • stevejay63 Stevejay63 (@stevejay63) reported

    @tescomobile so not only do I not have data, fall waiting, I now have no phone!!! My biggest mistake was joining tesco mobile!! You are in breach of contract, if I cancel my direct debit tesco would jump down my throat, 1 rule for you and 1 for us!! Caveat emptor!!

  • Tim_Wij Tim (@Tim_Wij) reported

    @tescomobile is your customer service line down?

  • ben120912692 ben1 (@ben120912692) reported

    @tescomobile problems again. Both my wife and I have tesco mobile phone accounts. Can't ring out. It gives the message NOT REGISTERED ON NETWORK for every number we try to ring.

  • kellsbells60 Kells (@kellsbells60) reported

    @tescomobile @tescomobile Can you tell me why you are rectifying this for some customers and not others? The amount is still showing on my account with a payment due to come out on the 8th and all I keep getting is some standard response about a fix.

  • Mabel_Axford Katie-Ellen Axford (@Mabel_Axford) reported

    @tescomobile It’s not faulty as I have signal in more rural areas, it’s just seems that the signals not strong enough for the traffic.

  • andygray1401 Andrew Gray (@andygray1401) reported

    3months now of no signal in my area where I live on @tescomobile.. Absolutely a joke when I'm paying over £100 quid a month to them for our phones! #notbothered @tesconews

  • jacqueinthehat Jacqueline (@jacqueinthehat) reported

    @tescomobile whys the app not working ? 2 days now.