Tesco Mobile Outage Report in Erith, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Tesco Mobile
Tesco Mobile is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (61%)
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Internet (18%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Erith, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Croydon, London, Dagenham, Islington, Enfield Town, Southwark, Leyton, Lewisham, Newham, Bermondsey, Dartford, Tower Hamlets, Walthamstow, Chigwell and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Phone | |
| London |
Phone | |
| Dagenham |
Phone | |
| Islington |
Phone | |
| Enfield Town |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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farah says
(@Farah_Lou) reported
from
Loughton, England
@tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Leon Lavender
(@BiLionLeon) reported
@tescomobile I haven't, but it sounds like the policy is pretty firm. Best case now if I do stay with tesco is I'll cancel and just start a new one in my legal name, as that seems like it would be simpler than going through all the effort to change it on my existing account
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Leon Lavender
(@BiLionLeon) reported
@tescomobile Thanks for your reply, unfortunately this means I'll be looking elsewhere for mobile service as I'm unlikely to be able to get my documents signed any time soon. It's easier to just open a new account in my legal name in this case. I understand this isn't your fault personally.
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Anne Davis
(@IHTP67) reported
@tescomobile 1/2 It is my father's name. Yes he has rebooted the phone several times including this morning when he said it maybe resolved and isn't. He has phoned your support line numerous times told an email has been sent to your escalation team. Called support again in the last hour and
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Anne Davis
(@IHTP67) reported
@tescomobile 2/2 that not much can be done the escalation (backroom) team not available Saturday. He had the PAC number from @VodafoneUK whilst at the store Wednesday. He's been to the store twice now, phoned support multiple times and still no working phone. Help......
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Nicola Lynch
(@nplynch01) reported
@MartinSLewis I believe that @tescomobile misled me into entering a credit agreement with them for a business I worked with and they are refusing to work with me to resolve the issue, can you offer any assistance or advice? I've spoken to them 5 times in the last week.
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Jane Sellwood
(@SellwoodJane) reported
@tescomobile @WhichUK Hmmm - not sure Tesco - rang customer services to say you’ve taken my top up amount out of the bank via my card four times so far this month. Checked again this evening and you’ve taken it for a fifth time!!! Nothing can be done for 5 days it seems, told see if it comes back in?
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Anne Davis
(@IHTP67) reported
@tescomobile Thank you Rob yes it has disconnected from @VodafoneUK the old handset shows no network. Your support team have told my father they have no mechanism to contact your escalation team. It has been more than 24 hours now. I can DM details of my father's number?
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Andy Leam
(@Postieroo) reported
@tescomobile Just tried this & it doesn’t help unfortunately
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Nicola Lynch
(@nplynch01) reported
@WhichUK Can you DM me re @tescomobile? I believe you recommend them as a provider. I believe that they misled me into entering a credit agreement with them for a business I worked with and they are refusing to work with me to resolve the issue?
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Kayla7601
(@Kayla76011) reported
@tescomobile having a complete nightmare trying to access my 13yr old sons mobile account. His phone is broken and I want to see if we can upgrade, keeps trying to send a PIN but we can't access it due to his phone being broken.