TSB Bank

Is TSB Bank down in Shepherds Bush, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shepherds Bush, Greater London, England 05/22/2025 05:10

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (22%)

    Website (22%)

  3. Login (16%)

    Login (16%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Bushey, London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBushey Transactions
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomCroydon Mobile App
United KingdomCroydon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Samanth24857527 Samantha (@Samanth24857527) reported

    @TSB mobile app down again!!!? Has asked me for my log in details but not receiving the OTP so I can’t get into my accounts 😤😤 this is beyond a joke how often this happens!

  • brouganellis Brougan Ellis (@brouganellis) reported

    @TSB Sent a DM thanks. Can someone help me ASAP I haven’t been able to get in for 4 days now

  • Aliceoneill79 Alice O Neill (@Aliceoneill79) reported

    @TSB terrible ye took away counter service. Blackpool machines all broke & no counter service. Shocking this is !.

  • eva_sheffield Eva (@eva_sheffield) reported

    @TSB Your website seems down?

  • LilywhiteSimon Longman Snr. (@LilywhiteSimon) reported

    @sarahmccarten @PostOffice @TSB You’ll need to contact TSB on this number and this number only - 0345 975 8758. The branch won’t still have it and your TSB branch won’t be able to help, but that is the number for their Post Office liaison. Hope it turns up for you soon!

  • callumhunter962 Cal (@callumhunter962) reported

    @TSB a hope yous take this on even know ye won’t. yous have to be the shittest bank in the uk. never make anything easy for a customer

  • LorrainePebble Lorraine Carter (@LorrainePebble) reported

    @TSB Is the app down? Again? not accepting my detail says it will lock account then when i try to reset it, it asks security questions i did not pick.

  • FriedMarsBar CountDuckula (@FriedMarsBar) reported

    @TSB I have also had issues with using my debit card. I tried to spend £10 at a post office and it was blocked. I have replied to the text multiple times and had no reply. Now I can't use my card. I can't deal with the phone due to disability.

  • sarahmccarten Sarah McCarten-Williams (@sarahmccarten) reported

    @TSB I’ve opened an account with another bank. When I joined TSB you were great, but your customer service has gone down the pan recently.

  • DasmamaSally sally (@DasmamaSally) reported

    @TSB problem is with Google chrome, went through Microsoft Edge this morning and after some fiddling about, finally got access to my account