Virgin Media Outage Report in Witney, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Witney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Witney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Witney, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Total Blackout | |
| Abingdon |
TV | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Witney, England
Latest outage, problems and issue reports in Witney and nearby locations:
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Phil Jefferies🏃🚴🏊
(@Philsdriving) reported
from
Watchfield, England
@virginmedia Are cables secure, no other problems with equipment. We have another box in another room which works fine
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Chris Dale
(@chrisdaleoxford) reported
from
Oxfordshire, England
@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
Virgin Media down in at least part of central Headington. Engineer on his way, apparently
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Syeda Butterworth
(@SyedaOxford) reported
from
Oxfordshire, England
@jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia
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Steve
(@Steve_Irv) reported
from
Cumnor, England
@CambridgeGuy1 @virginmedia Broken here too…
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Caroline Oates 🇪🇺
(@CarolineOates83) reported
from
Watchfield, England
@AntonyHumphreys @virginmedia Antony I’ve recently had a terrible experience with Virgin, I don’t recommend them! TV box is great but service was surprisingly 💩.
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Woody Harrison
(@woodythemover) reported
from
Carterton, England
@stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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mandy jones
(@mandysatwit) reported
from
Witney, England
@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Skoobz
(@PsychoSkoobz) reported
@virginmedia 2 days in a row its gone down in the morning and back on by 3pm. Being told upgrades in the area are causing problems, but after 5 weeks if it doing this in my area, I'm sure something else is at fault here.
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Jess
(@JessWilliamson1) reported
@virginmedia Just poor service!... Everytime.
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SMG
(@St1ngRae) reported
@virginmedia Thank you. It's E17 3JH. The internet is now completely down. I shouldn't be paying for this anymore. I have asked other friends around London and they have had the same issues for weeks. How is this allowed to happen?!?
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Alice Thomas
(@alitom24) reported
Internet down @virginmedia B29
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REFURB IT ALL BUILDERS
(@Refurb_it_all) reported
@virginmedia please can you tell me how to contact your CEO Lutz Schuler to explain the HORRENDOUS service myself and my whole road and area have been facing for months no internet,intermintent,slow speeds and everything that could be wrong my no is 07854100884
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Marty H. | Film Editor London
(@IPASocialist) reported
@rosstmiller @virginmedia Yes! I get it with Prime on PS4. Once a night it freezes and I get a spinning buffer wheel. I wasn't sure exactly if it was Virgin, Prime or PSN causing the issue. WiFi works elsewhere, but the only way I can get Prime working is to restart the PS4.
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Jayne 💙
(@_o_Jayne_o_) reported
@virginmedia I don't want to book an engineer if the problem is the network. The service status tests aren't conclusive. Are other customers in the area having issues?
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Barb Jungr
(@barbjungr) reported
@virginmedia I cannot get through on your switchboard to speak to a human because of the system you have on your switchboard I do not have the option to talk to anybody about the problem I have. The customer service is appalling. You charge a lot of money for your service but you must service
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Rich Wearz
(@wearz) reported
Has anyone got broadband issues with @virginmedia in Nth London N8? #virginmediadown
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Sarah Edwards
(@missy_sedwards) reported
@virginmedia @virgin@media (cont) this hasn’t happened after four phone calls. The issue is so severe it is impacting our efficiency and ability to work from home. Please would you escalate to your Director of cust/ services to review this case. Thank you