Virgin Media Outage Report in Whitnash, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitnash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitnash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitnash, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Royal Leamington Spa, Solihull and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Coventry |
TV | |
| Royal Leamington Spa |
Internet | |
| Solihull |
Internet | |
| Coventry |
Internet | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitnash, England
Latest outage, problems and issue reports in Whitnash and nearby locations:
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
£117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
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Frugalista
(@frugalista1) reported
from
Dorridge, England
@virginmedia Typical Virgin Media response. Passing me on. Not actually solving the problem. I will never come back to @virginmedia and will advise all my friends never to think of using you.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.
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James DR Brown
(@jamesbrown39) reported
from
Warwickshire, England
@Shafik32296732 @virginmedia It is down in CV34 as well. Before the service status site crashed it was saying it was expected a fix by 2200hrs this evening!!!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
The problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@IanMurphy111 @virginmedia I am mate awful service
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👻🎃Tara but a spookier version🎃👻🏳️🌈🇮🇸🇮🇪
(@TheBluestStar) reported
from
Coventry, England
@virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.
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Cathy Scott-Burt
(@CSBViolin) reported
from
Rugby, England
@virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Postcode was entered and I was logged in. Running a test reported no problem.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?
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Pinkz
(@pinkz_afc) reported
from
Coventry, England
@virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.
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James DR Brown
(@jamesbrown39) reported
from
Warwickshire, England
@virginmedia Before your status site stopped working it said you were aware of an issue in are area and it could be fixed by 2200hrs this evening!!!! Now you are not aware??? Please what is going on??
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Alex Barker
(@amancalledalex) reported
from
Coventry, England
@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia 2/ Despite that issue being due to a junction connection in the cabinet in the street, the op seems to refuse to look at that and just wants to reboot my router. Also claims it is due to my use of Modem Mode. Is there anyone in the UK I can contact regarding this?
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1
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Samantha Worrall
(@Samsmilew) reported
from
Warwickshire, England
@virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Soutar
(@jbsoutar) reported
@virginmedia I asked for a moment to collect some information and the chat got closed down...
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Siriuo
(@Siriuo) reported
@virginmedia Hi, the complaint was raised on Sunday, had a call back on Monday, promised a call back 2 hours later from a senior manager and no call since.
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Gregory Pastabake 🇬🇧🏴
(@GPastabake) reported
@virginmedia @hazelletters I too am getting royally f**cked off with your “service”. I fail to see what checking the wired connections can achieve. Or are you suggesting that your hardware, that has no moving parts and remains stationary, is prone to failure?
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Chelsey.
(@cmoaktree) reported
@virginmedia No, I haven’t had service with you for 6months and I don’t live at that property anymore
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Sallyann LDee
(@LawsonSallyann) reported
@virginmedia @Ofcom please advise formal complaint process for Virgin. A REAL complaint service please. A UK address or a specific email address that will be handled in line with Ofcom recommendations. this is unacceptable. Still waiting for WhatsApp person to respond since 8am today.
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Cleveland Huntsman
(@TheHuntsmanhemo) reported
@virginmedia I've spent nearly 4 hours on the phone to different people in call centres worldwide with no luck. Funnily though when I get through to someone to say I'm leaving I get through to someone up the road who tells me the problem is my hub has packed in and someone wil come out !
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Richard Norris
(@MrRichardNorris) reported
the call waiting music at @virginmedia is grating. If you’re not already wound up by your internet going down, this’ll do the trick nicely.
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Sara May #standwithukraine 🇺🇦
(@saraminniemay) reported
@virginmedia my mobile service has disappeared and I can’t get help online as my details aren’t recognised. The web chat has been out of action for the last week and there are no stores anywhere near me. Can you help?
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Will Hughes
(@arjibarj) reported
@virginmedia Although you claim to have repaired the cause of service outages in Reading, it is still down. It comes on occasionally, then drops. This is the third day of broken internet. When are you actually going to put it right?
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Jonathan Trainor
(@mr_BlueJT22) reported
@virginmedia 360 home page has updated and I want to revert. I don't like it, I don't want it and I didn't ask nor give permission for it. You have literally ruined my experience, not improved it. How can you make such a drastic change without any consideration for the customer?