Virgin Media Outage Report in Whitnash, Warwickshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitnash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitnash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitnash, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Solihull, Royal Leamington Spa, Warwick and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Coventry |
Internet | |
| Solihull |
Internet | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitnash, England
Latest outage, problems and issue reports in Whitnash and nearby locations:
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Ryan Taylor
(@rtaylorr10) reported
from
Coventry, England
@virginmedia woke up with no wifi connection and when I tried to connect it back on settings, it said incorrect password. Don’t know what happen, last night was working just fine. Anyone had the same experience, would appreciate any help.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve had no email reply and no money sent over! Please can this get sorted ASAP! This is awful customer service!
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Stephen "Coventry" Cobb
(@zcobb) reported
from
Coventry, England
@virginmedia The service has dropped out several times and is out now. There are no reported outages for our post code and when I run your test it finds no fault. I’m resting on a wired Ethernet connection so it’s not the WiFi.
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Ian Patch Partridge
(@patchpartridge) reported
from
Whitnash, England
@virginmedia Only a reference number so looks like Nicola has not processed it as a complaint ! After 5 months
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I don’t get signal in 2 of the bedrooms upstairs.
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Ian Jones
(@jones_ianm) reported
from
Royal Leamington Spa, England
@SkyHelpTeam red button not working on Virginmedia platform. Unable to watch the football
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Steve Valentine
(@SJV1957) reported
from
Warwickshire, England
@virginmedia you are next to useless. Broadband playing up all day and virtually unusable - phone up and when eventually get through to someone, they say they will do some checks, put me on hold and then after 15 minutes hang up! Pathetic
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just-auto.com
(@justauto) reported
from
Stratford-upon-Avon, England
Looks like @virginmedia is having a Midlands meltdown. All services off in my street and patchy service at the office.
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Ewan Davis
(@WoodcoteEwan) reported
from
Royal Leamington Spa, England
@vmbusiness you seem to have a major outage but I can find a status page with information on your website
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi, no reply, no email, please can I have a complaint number
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Adam Smith
(@SmithAdam75) reported
from
Rugby, England
@virginmedia Our broadband (Rugby area CV23) has been out of action since yesterday morning. I received a text to say it is fixed but it isn’t - the website says ETA for fix is 4pm today. The communication on this is very poor.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Can you send me the number to make a formal complaint please, as this is silly, I’ve had no reply from virgin recycle email and now I can’t get through on the phone
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CityGroundShelfSide
(@CityGroundShelf) reported
from
Wellesbourne Mountford, England
@virginmedia @CowburnMarc This is on YOU. Everybody else’s boxes and service is fine. Sort you’re shit out
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Stephen "Coventry" Cobb
(@zcobb) reported
from
Coventry, England
@virginmedia Internet out again at 21:54, the fifth or sixth outage since 19:50. Going to call it a night and go read a book. Hope fully better luck with this whole inter webs thing tomorrow. So glad the country is not pinning its hopes on digital technology.
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia I can’t believe im saying this again, but no money has come through again after being told it would be in my account in two days (phoned Thursday) time to make a proper complaint
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
Just got hung up again by the customer retentions team @virginmedia great job your doing
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Μarinos
(@PapaIsZeus) reported
from
Solihull, England
Virgin media fix up your interbet bruv
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Shmonkey Shmonks
(@shmonkeyshmonks) reported
from
Stratford-upon-Avon, England
@ESO_Danny @virginmedia What a quality service!! I must cancel my provider immediately and sign up to Virgin, I've got £45 in my savings account, so happy days 😁
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia why is prime not working o the t6 box again. I just purchased a movie and now I can’t watch it !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BAILEY
(@BAGGIEBAIL) reported
@virginmedia I've tried that thanks. Nobody turned up. So I'll give my money to a company that can be bothered to treat new customers like they're valued. You need to reevaluate some of the people in your call centres. They are stealing a living and losing you customers in the meanwhile.
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Alicia Taylor
(@AliciaRandles) reported
@virginmedia are you serious call back at 9 if your internet is still down but were closed at 9. Call back the next day! Then trys to sell wifi pods for an extra £8 money making scam! Then lies when asked about compensation its a week. No it’s actually 2 days! Staff training!
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Enoch Arriagada
(@itsmycheesecake) reported
@virginmedia I’ve ordered a replacement cable twice now and a replacement controller (on the second order with the power cable) and despite a lot of assurances, I’ve had no confirmation and nothing has turned up. Once was beginning of January and the other was this month. Help?
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Ashleigh Moore
(@ashmoore2015) reported
@virginmedia Of course it doesn't 🙄 literally just waiting for the email that says our bill is going up and then leaving im sick of the service dropping out every weekend its ridiculous
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Stephen Cassidy Menzies
(@stevie__menzies) reported
@virginmedia Can you help cancel my virgin media installation appointment on Monday? I cannot get to customer service to cancel
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Wayne Harrison
(@wayneharriso) reported
@virginmedia Customer support escalated my request as they were unable to resolve over the phone and im now waiting for a activation email
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Jay Abbott
(@JABBOTTUK) reported
@virginmedia I already know there is a fault, I just wasn’t informed about when it will be fixed. As someone who works at home, this has been a big issue. It’s impossible to speak to an actual person for some reassurance
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David Weightman
(@DavidWeightman7) reported
@UswitchUK @virginmedia I have never experienced poorer customer service. Contract ended and cannot get anywhere with the outsourced call centre. Bill has double and the retentions team aboard do not know what they are doing.
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pride . is . the . devil
(@sheis_janice) reported
@virginmedia why did I have to call to find out it’s an outage in my area until Tuesday? Why was no email sent out to your customers!! How do you expect me to still wfh and do my online studies. Please explain!! 😤😤
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David Weightman
(@DavidWeightman7) reported
@virginmedia I have tried that many times and my messages do not get answered. I can send you the conversation history. Virgin used to excellent at customer service. I would like to speak to someone in the UK about my services