Virgin Media Outage Report in Whitnash, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitnash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitnash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Whitnash, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Royal Leamington Spa, Coventry, Solihull, Rugby and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Leamington Spa |
TV | |
| Royal Leamington Spa |
Internet | |
| Royal Leamington Spa |
Internet | |
| Coventry |
TV | |
| Royal Leamington Spa |
TV | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitnash, England
Latest outage, problems and issue reports in Whitnash and nearby locations:
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@PJMontgomery Ha! I have been trying to do the same. I will cancel my direct debit and then I am pretty sure they will come running. Such a joke, sure if I wanted to upgrade I would be seen in an instant! @virginmedia
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@virginmedia So what happens now or am I being stupid or have you just left me in limbo like the phone call !!!
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@virginmedia Absolutely shocking customer service today. I have been trying to talk to someone for the past hour, on hold for 30+mins. I was willing to renew but l am going to leave and go with Sky. Just lost yourself a customer today.
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Roggy
(@RuthOlive1968) reported
from
Solihull, England
@virginmedia Mine down today and it's a crucial time for my children's uni work with dead lines . Not a happy customer.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Chat session indicates there is still a fault, with an estimated fix of the 26th. So basically I can expect very poor broadband for over a week.
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Matt Nash
(@djmattnash) reported
from
Coventry, England
@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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✨ Hannah ✨
(@bevvyxo_) reported
from
Solihull, England
@virginmedia ‘s broadband is so awful. It’s speeds aren’t as advertised and there are constant issues. for the past 48 hours the internet cuts out every minute or two. Over. And. Over. Again.
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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Auntie June Acts of Kindness 2019
(@BeproudLGBTQ22) reported
from
Warwickshire, England
@therealdeekelly @virginmedia he probably thought you said you wanted a Virgin, that couldnt talk, then said oh ******* woman,, how do you know he was a young Man, dont you mean cocky little shite lol xx
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Mark
(@MarkMarky222) reported
from
Solihull, England
@virginmedia absolutely disgusted with Virgin media’s service and customer service. Bill jumps up £20 form last month and been on the phone trying to speak to someone about it for 52 minutes now. Roll on July 12th when my contract finishes.
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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Mars Audiac Quintet
(@Studio2Stereo) reported
from
Warwickshire, England
@naturalsystah @virginmedia Same here. Rubbish service.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia After an hour in a chat session, which involved factory reset of hub, the problem persists. Agent then goes and checks to advise a fault in my area - estimated fix this evening. Wondering if I am now back into the old fortnightly failure cycle..
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@virginmedia Hi, I finally got through this morning. I received no counter offer to the one that Sky had offered me. And more importantly the agent I spoke with was very rude and hostile. Not sure she understood how to retain customers but you lost one today due to this poor customer service
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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Shannel - mummy of twins
(@shannelchauhan) reported
from
Dorridge, England
@virginmedia had issues for years......so many calls logged. Wifi doesnt cover whole house and is intermittent all day. Its frustrating. Just logging another call now. Used so much mobile data due to these issues. Never had an issue in this house until virgin.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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pjb
(@paulb40) reported
@virginmedia @WhichUK #poorservice @BBCWatchdog Virgin Media customer service - magnificent example of an automated system which has as its primary function to delay, divert and prevaricate and is a fictitious front for non-service.
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Hobbits Wife 💙
(@HobbitsWife) reported
@virginmedia Nothing by email or text and same for other locals in my Facebook group - first we knew about the work was the service updates page when the internet went down.
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Joanne
(@Joanne52341794) reported
@virginmedia It's just taking me to the virgin media login page, I log in & there's no chat option?
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Michael G
(@MGCOACHING4) reported
@virginmedia Executive resolutions team rang over a month ago to sort some problems and only sorted about 1/5 of the problems and were supposed to call back and haven’t ! We have been on phone going in circles for hours again - will need to write to ceo again to get any professional response
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Dominic Randolfi
(@DominicRandolfi) reported
@virginmedia @vmbusinesshelp Yeah that’s a pointless task. That account never responds to anyone. So poor
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⚫ Tricotwister
(@tricotwister) reported
@virginmedia I've followed the link and it says there's no issues in the area, but router lights are green and the VM recorded phone message says there's no service until 5.40pm at my postcode?
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Joanne
(@Joanne52341794) reported
@virginmedia Done, tried again, same thing - there should be an easier way to get help
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Lawrence ‘Chunk’ Cohen
(@G00NIES85) reported
@virginmedia The case isn’t there. That’s the issue. It’s gone. Case is NOT closed. But if you can’t help. Pointless conversing isn’t it. Honestly don’t know why you’re on here at all. Pointless.
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Edward Baran
(@edward_baran) reported
@PyrionFlax @virginmedia Exactly the same issues in SW5. I’ve had no broadband internet at all for days. They don’t seem to have any answers or be interested in finding a solution
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Karen Harding
(@KarenHa29960037) reported
@virginmedia my elderly mum’s phone is down, and has a helpline attached to her phone li e which she depends on. I need an engineer to come out today. How do I speak to a person at Virgin to get this arranged?