Virgin Media Outage Report in Whitnash, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitnash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitnash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitnash, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Warwick, Coventry, Royal Leamington Spa and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Warwick |
Wi-fi | |
| Coventry |
TV | |
| Royal Leamington Spa |
Wi-fi | |
| Royal Leamington Spa |
TV | |
| Royal Leamington Spa |
TV | |
| Solihull |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitnash, England
Latest outage, problems and issue reports in Whitnash and nearby locations:
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog
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Neil Merritt
(@NeilM_100) reported
from
Rugby, England
@virginmedia trying to get in touch to change TV package details. I've signed up to a deal for one price but had a confirmation email with a much higher price on. I need to talk to someone! I've tried the text service but even that won't connect me now.
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
I can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia Internet and TV down yet again and this after a debacle of a mis sold “extra” remote control this weekend, absolute disaster and terrible customer service!
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Leila.
(@Leiilzzz) reported
from
Rugby, England
@virginmedia The internet just decides to stop working when it feels like it. I work in HR so am on back to back calls most days. Today I had 3 interviews that I missed half of because the internet cut out. I had an email recently saying the broadband and been upgraded but it’s been awful
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Andrew Jones
(@andyjuk) reported
from
Solihull, England
@virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
And now you have been offline for over half a day with your website still saying there is no known issue?! I want to make an official complaint to both @virginmedia and @Ofcom , Your service is appalling and your customer service even worse.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia We have. I will have to call again as we have done all the generic things on the website and on the phone. It's a long standing issue. The signal just doesn't seem strong enough, despite upgrading our package.
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!
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marie lucid
(@marieluc) reported
from
Coventry, England
@virginmedia please could somebody contact a vulnerable person who has a broken TV box in their bedroom. Has no service. Please phone 07806810206. We can fit it if it can be posted out. No one answering customer services, many thanks
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Samantha Worrall
(@Samsmilew) reported
from
Warwickshire, England
@virginmedia Hi there Can you confirm there is a technical issue your end with the audio description permanently on despite following instructions to switch off when recording from ITV. Found several tweets about the same issue?
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia ongoing issue for months. Engineer finally sent last Monday. Still issues today. On hold for 54 mins before line goes dead. Ring back to be offered a link of no use and told lines are closed. Really helpful. Thanks.
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia is there a problem with internet in midlands area ? I normally connect with Wolverhampton/ Leicester , now Norwich / Oxford ?
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Alison Livesey
(@superdooperal) reported
from
Rugby, England
@virginmedia I know it’s not your fault. But no one takes responsibility for resolving customer issues.
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Dan Lympany
(@DanLympany) reported
from
Coventry, England
@virginmedia No there isn't. You guys can't help me? Who can help me then?
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.
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David H-T 🏳️🌈🇪🇺🇳🇴🏴
(@psicorps2000) reported
from
Solihull, England
Anybody in B37 with a @virginmedia box having problems with their boxes rebooting? Ours has done it twice without warning this evening.
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Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia However, the connection was slow and ripped several times whilst I was working on Google suite for work.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Davis
(@mgtd76) reported
@virginmedia What is listed is that it is broken. I know that or I wouldn't be checking. It's been that way for a week. It's odd that you are kept in the dark too.
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Pawar
(@Pawar615792052) reported
@virginmedia so when will my service be back to normal?
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M for Marek
(@VicDaBMX) reported
@O2 Provide stable and consistent broadband connection, backed by customer service that delivers on its promise - oh, and maybe somebody that you can understand when talking to them... Unlike @virginmedia
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Space Enhancers
(@spaceenhancers) reported
@Virginmedia it’s now the 6th day that in W4 we are experiencing an ‘outage’. No access to broadband, catch up, Netflix or Amazon Prime! No message or email about when it will be fixed!!! How much more can you not care about retention of your customers?
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sohail hussain
(@randomshshhe) reported
@virginmedia internet in b36 has been poor since days. Is there an issue in the area and when will it be fixed???
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Louise Smith
(@LouiseS24989172) reported
@virginmedia Hi there, you made a mistake with the account and mixed up our flat and account with our neighbours WiFi. This led to you deactivating our WiFi. No one has been able to help when we have called and they all seem confused/unsure how to solve the issue.
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M for Marek
(@VicDaBMX) reported
@virginmedia - well done on not delivering on promises of the service being repaired within 36 hours - over a week ago. 👏 Oh and I'm still waiting for my new TV box that was promised 8 days ago. 👀 Sterling work - how to lose customers and influence nobody.
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Joe
(@uniquelyjoe) reported
@virginmedia I've been cut off 3 times this morning. Now being told an appointment of the 7th. I have had no service since my installation date of December 13th. December 13th until February 7th.
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M for Marek
(@VicDaBMX) reported
@virginmedia It's just not good enough over a long period of time - I simply don't trust the service anymore - myself and my neighbours all feel the same.
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Ruzzene
(@AstridRuzzene) reported
@virginmedia calling AGAIN your line, I got an automatic message saying I have an appointment booked for Tuesday someone was meant to come yesterday... It is impossible to talk to someone, terrible customer service