Virgin Media Outage Report in Whitnash, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitnash, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitnash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitnash, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Royal Leamington Spa, Rugby and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Wi-fi | |
| Royal Leamington Spa |
Wi-fi | |
| Rugby |
Total Blackout | |
| Coventry |
Total Blackout | |
| Solihull |
Wi-fi | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitnash, England
Latest outage, problems and issue reports in Whitnash and nearby locations:
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Paul Want
(@Wanty72) reported
from
Royal Leamington Spa, England
@virginmedia messaging you here as using the website to find help I just get lots of Bad Request errors. Our Virgin Box keeps turning on and off by itself and we need a replacement. Please advise, thanks
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Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have now emailed your CEO laying out the complaint in further detail.
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chris
(@Covlad459811) reported
from
Coventry, England
@Ledscov @virginmedia We are going to cancel the lot tomorrow as good as the product is not prepared to pay this sorta money with the price of everything going us they will be sacrificed
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia once again on demand not working. How are you supposed to watch a sky movies film when it stops every 10 seconds to spin a wheel for 10 seconds. Service checker says its fine and the box has been rebooted.
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Becky
(@chibs9105) reported
from
Royal Leamington Spa, England
@SkyBlueRobbie @virginmedia Years ago I both worked for virgin media, and was a customer - I’d never recommend them to a soul, they’re appalling!
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Jamie Merritt
(@1merritt79) reported
from
Rugby, England
@virginmedia second outage of broadband in as many days in Rugby. Just closed an account - with never any problems and a new one now in my name I've had 2 outages within a week! What is going on? I'm stuck at home with after effects of covid and rely on b/band to watch TV!
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Iain Gorrie
(@oftherain) reported
from
Coventry, England
@virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!
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Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have already opened a formal complaint. This was dismissed with "You are unhappy about the poor customer service you experienced. We request you call on the number..." which led to further a further call, lots of waiting and no further progress. Hence this Twitter conversation.
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chris
(@Covlad459811) reported
from
Coventry, England
@Wozza5882 @virginmedia Not working for me me either
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@HeyPJB @virginmedia Yeah. That's easy enough. My Virgin gigabit and TV was jumping from £74 to £89 next year. BT offering a very similar service for £84 but includes Netflix (£13.99 worth), which Virgin can't do.
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chris
(@Covlad459811) reported
from
Coventry, England
@virginmedia No problem guys managed to get it after about 15 mins
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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marie lucid 💙
(@marieluc) reported
from
Coventry, England
@virginmedia can’t access #TysonFury fight ?help
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N!Mbo
(@Nimboslice97) reported
from
Whitnash, England
@virginmedia why is my wired Ethernet connection not working but WiFi is?
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Sam D
(@skybluechick72) reported
from
Rugby, England
Any one else having @virginmedia broadband issues?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!
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Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Molly Ahmed
(@MollyAhmed) reported
@virginmedia I think that if I had been able to speak to someone, you would have retained a customer.
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Niklas Bot
(@Niklasvz2) reported
@CARNDARAK @vmbusiness Mine is really bad too. I live in Germany, and I've had random 5 sec lag spikes and, in general, a very unstable ping, for YEARS now. Its a miracle I managed to reach 90 in gauntlets 2 times since heist. But @1und1 wont do anything other than "thats the best we can do here"
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Anne Scholes
(@Ms4Cats) reported
@virginmedia So day 8 without broadband and another time of 4pm today to be fixed but we know it won’t. Actually talked to somebody today who filled a complaint in and then closed it because their resolution was ‘Technical help provided’. I won’t hold my breath.
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Jay
(@northernshrek) reported
@virginmedia do you deal with customer service stuff?
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kermit10
(@kermit1015) reported
@virginmedia 4 million tweets and I wonder how many of those are complaints about customer service and constant issues with TV & broadband.
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Ouch Personal Injury
(@Ollie_Ouch) reported
@DPMatt001 @narkovian Head of Communications & Customer Service for @virginmedia - can’t be any worse than the incumbents.
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Jonathan Jones 🦆
(@nmrqip) reported
Anyone else having problems with Virgin Media in Oxford?
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Mike Keddie
(@MikeKeddie1) reported
@virginmedia your customer service is absolutely atrocious. Twice went through all the crap you put on only to be cut off twice when being transferred to someone who will actually talk to me.
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A R
(@ryan451970) reported
@virginmedia No your company are well & truly dumped. Between you & vodafone we now have no broadband your both as bad as one another
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ᐯƗᑎᑎY
(@virtualvinny) reported
@virginmedia I only have a broadband business line, this came back up @ approx. 6.30am this morning. There was an automated message stating an issue affecting the broadband service & complete lack of connectivity for some folks. So no internet for 11hrs.