Virgin Media Outage Report in West Worthing, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near West Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Lancing.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Total Blackout | |
| Brighton |
Internet | |
| Worthing |
||
| Worthing |
Internet | |
| Brighton |
Total Blackout | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Worthing, England
Latest outage, problems and issue reports in West Worthing and nearby locations:
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia, I can't get through when phoning customer services! Just an engaged tone. First time in 13 years. What's going on? Trying to find out more about a broadband issue in BN1 #brighton.
-
Belinda Robinson
(@RobinsonBelinda) reported
from
Worthing, England
@virginmedia So I’m basically no further forward & meanwhile you are continuing to send me threatening emails! Thanks for nothing! Very poor service!
-
Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Hove, England
@virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.
-
Kayleigh Blaker
(@KayleighBlaker) reported
from
Worthing, England
When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!
-
Stevewestsussex
(@stevewestsussex) reported
from
Sompting, England
@virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru
-
Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia As slow as your broadband speed
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.
-
Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?
-
Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!
-
Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.
-
Chloe⚪️
(@ChloeWhytee) reported
from
Shoreham-by-Sea, England
@virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?
-
Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help
-
Spencer Clark
(@ATS_Spencer) reported
from
Worthing, England
@virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?
-
Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson
-
Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Hove, England
@virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔
-
Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...
-
Mike Hobden
(@MikeHobden) reported
from
Worthing, England
@virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Elisabeth White
(@LizBeth8806) reported
@virginmedia At the moment it's saying reboot hub, last night it said intermittent issues. It seems to drop out for a few seconds on an evening between 5pm-9pm. Few seconds each time. But I have to restart everything, then the speed goes slow. Its been like this for a week.
-
Sharon MacDonald
(@SharonM25518475) reported
@virginmedia is there a problem in the Falkirk area?
-
Leane Caddick
(@leanecaddick) reported
@O2 I’m a virgin media customer, would like help with O2 priority access to purchase tickets - please can you help as unable to log in. Thnx
-
LK 🏴☠️🚩
(@LK_Yanited) reported
@virginmedia Cheers for responding 10 hours later when you know it’s fixed, helpful 👍 And yes of course I checked the service checker but you never put the truth on that, you just lie and say there are no problems. When social media is wild with complaints about you, maybe you’re the problem
-
Liv
(@LivHinton) reported
When you spend an hour trying to fix the tv/tivo/wifi only to see 4 @virginmedia vans within 400mtrs of your house. Be nice to get a text or something to inform of an issue. Being a comms Co and all that
-
Liv
(@LivHinton) reported
@virginmedia Well that only works if the WiFi works... Signal for phones is so bad in our area despite a new mast within half a mile. Better customer service would be to send a text to make everyone aware there might be an issue (which there clearly is as its still not working now)
-
Fie
(@Fie_I_say) reported
@virginmedia All he said in these messages, by the way, was that he hoped that I would call back some time in order to (or that I would be able to) fix the described issue; he repeated this a couple of times, and sounded a little frantic.
-
Oh This Bloody Computer
(@OhThisBloodyPC) reported
@virginmedia Please can you tell me how you can help me, without actually knowing names, addresses and post codes, details of which it would be foolish to share online.
-
Delboy
(@77_trigger) reported
@virginmedia I’m trying to pay my bill online but it looks like your servers are down. How can I pay my bill as you don’t take payments over the phone anymore.
-
Oh This Bloody Computer
(@OhThisBloodyPC) reported
@virginmedia No, we would like be active subscribers, because we need broadband, but we don't need the TV service or the phones, just the broadband. So we haven't activated the equipment sent to us, as we don't want to sign a contract for something we don't need. (part 1)