Virgin Media Outage Report in West Worthing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near West Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, Pulborough and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Worthing |
Internet | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Brighton |
Internet | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Worthing, England
Latest outage, problems and issue reports in West Worthing and nearby locations:
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia, what happened to the Travel Channel on 289? No warnings, no I go, just gone! It was my favorite channel and it's been scrapped of your network. What's going on?
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(◕‿◕✿)
(@christieblythe) reported
from
Brighton and Hove, England
@virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is
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PriyaBTN
(@DeccanTiffin) reported
from
Hove, England
@virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.
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alice❁
(@aliceharmanx) reported
from
Brighton and Hove, England
@virginmedia how long is the wait to get through to customer services on the phone?
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Helen Monahan
(@HelenMonahan18) reported
from
Shoreham-by-Sea, England
After another 72 hrs without business @virginmedia you finally sent an engineer thanks for ruining another week of business in a pandemic so after 6 months of terrible customer service and disruption nobody cares
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy
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Moose ⚜️ // ✊🏽✊🏾✊🏿
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?
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Gill Hodge
(@HodgeGill) reported
from
Brighton and Hove, England
I can only imagine those responsible for exam result standardising algorithms also work for #virginmedia as our box records Peppa Pig, bbc news x6 and random other channels (we have never watched) ad infinitum- hours of calls explain it's algorithms-seriously #algorithmicjustice
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Jenny Carroll
(@jennycarroll21) reported
from
Worthing, England
@virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.
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Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
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Lesley Crook
(@Lesley_wolan) reported
from
Brighton and Hove, England
@virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me
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Gaynor Wingham
(@GaynorWingham) reported
from
Hove, England
@virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?
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Tabitha
(@theminxyone) reported
from
Worthing, England
@virginmedia please can you confirm that my text message was received and that my contract will cancel after the end of this billing period? Thanks
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Tabitha
(@theminxyone) reported
from
Worthing, England
@virginmedia please confirm you received my text message to cancel my contract with you. Thank you
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Bywater
(@laurenbywater) reported
@virginmedia How long will it take for someone to contact me, I've just used the message service you advised and they have told me nothing, just that I have a complaint open?? No update just basically went through dpa but took 30 mins to do it. Do you have an executive complaints team?
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Neil Agnew
(@neil_agi) reported
@virginmedia I have in the past. I’m aware parts of my house may not have great WiFi, that’s not the issue. The issue is that the fibre service to my property sometimes drops to almost nothing, so nothing works. That’s not good enough. I’ve sent you some of the errors logged in my router.
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rebecca unthank
(@beccau24) reported
@virginmedia your customer service is utterly ridiculous and unacceptable I literally have to pay you more money because of your bloody mistake you told me that calls are recorded so you should flipping listen back on them I’m so glad that I cancelled
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Smeep
(@FromtheGthrone) reported
@virginmedia guys, how the hell to i get in touch with your tech support!? My internet is messing up, meaning I'm losing work hours and your website tells me to post in the community? For £60 a month I want to speak to a human. Your phone number isn't even on the support page
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Bedford Hatter
(@Bedford_Hatter) reported
@virginmedia good morning, is there email issues across the network this morning. Receiving emails but can't send
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Micky Murray
(@Micky_Murray) reported
@virginmedia took the day off work to get my Internet/TV/Phone installed...VM app says install today (as agreed), yodel tracking says tomorrow. Phoned Virgin, told to phone Yodel, Yodel says problem with package and to phone Virgin. Now I can’t get through to anyone who can help?
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Classico Marble
(@classicomarble) reported
@virginmedia Yet again it's not happening today!! 4th attempt and promises of an install. But this is one broken promise too many! Never, ever have I dealt with such appalling service. You should be ashamed of yourselves!!! You have no consideration for other people's time or patience.
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The Devil
(@Munchiemon) reported
from
Newport, Wales
@virginmedia An engineer came and replaced my hub, bits on the wall outside and bits in the box down the road. So far so good 🤞
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Toby Willis
(@TobyTryTri) reported
@virginmedia They have told me to do various checks on my equipment, to register a speed issue with OFCOM (which they did on my behalf) and allow the engineers to sort the issue! Prob is that it is treated as a collection of individual probs not an ongoing one!
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Robin John Muirhead 🇬🇧
(@robinmuirhead) reported
@virginmedia I would like to know how long it takes to get thru to your help line after you failed to deliver on an arranged date ? @virginmedia #virginmedia is it possible you can DM me ? calling for a friend here #CustomerService ???