Virgin Media Outage Report in West Worthing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near West Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Henfield, Hove and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
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| Brighton |
Internet | |
| Brighton |
Internet | |
| Brighton |
TV | |
| Worthing |
Phone |
Community Discussion
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Virgin Media Issues Reports Near West Worthing, England
Latest outage, problems and issue reports in West Worthing and nearby locations:
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stephen leppard
(@steveleppard) reported
from
Shoreham-by-Sea, England
When you’re on the phone to @virginmedia for 10 minutes before someone answers, then because you’re leaving they stick you on hold for another half hour (and counting) so they don’t have to deal with it. #complaint #fedup #ihavethingstodo
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
You’ve really done it now @virginmedia, another day no service and gra can’t watch the Chelsea game 😤
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Just realised my direct debit goes out today. But your department that deals with taking payments hasn’t been down for the last 4 days. Funny that 😬 @virginmedia
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia It’s an ongoing issue, we’re 5 days in of no service. Just a joke now 😂. @SkyUK all you had to do was keep prices reasonable and not lose loads of football to bt and we’d be right back with you!!
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia
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Kate Hawes
(@khawes) reported
from
Brighton and Hove, England
@JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@GeorgiaCorke @virginmedia Exactly why we left @SkyUK Shane as their service is really good. Virgin is cheaper and good packages but the service can be so up and down. They won’t send an engineer because it’s a fault in area not my equipment but a week to fix is an absolute travesty of a service!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia It’s broadband and tv. All I can do is watch recorded shows. Can’t even get bbc itv etc. All I’m told is there’s a complex problem in the area but other people I know seem to have problems with either the tv or internet and nowhere as bad as ours. Extremely frustrating
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Well done @virginmedia, everything down again and I’m told 24-48 hours until it’s fixed. On the opening weekend of the new premier league season. Magic 🙄😤
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia A few hours I understand but 4 days and counting is not on. No one seems to be able to give a reliable account of what the actual problem is and when it will be sorted. Just fobbed off constantly. You’ve probably been the most helpful so far.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia I just want someone out to check my equipment and sort it. No one else I know nearby who has virgin are having half as many issues as we are. You’ve got my money now come and sort my problem out. It’s been 4 days!
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Right @virginmedia it’s Friday! I expect to fully be back up and running by this afternoon as promised numerous times. If not you get someone to my house to sort it this weekend, no more crap promises down the phone! #majorlyfedupnow
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
I feel like all I do is ring big companies up constantly to be fobbed off about their terrible service & amounts of money they’re taking off me for that service. It’s a joke. @virginmedia and @SSE Im talking about you.Joke both of you 😡. #pissedoff #anotherdaywithnotvorinternet
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Done all of this, nothing works, the check my status is useless as it says there’s no broadband issues but when I ring up I’m told there is.
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Leon Valentine
(@Genji_bow) reported
from
Brighton and Hove, England
@virginmedia I’m loosing connection and having issues ie dns issues....I have restarted all of my equipment. Isn’t there preventative actions you can do to stop ddos issues to other customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liv
(@LivHinton) reported
@virginmedia Well that only works if the WiFi works... Signal for phones is so bad in our area despite a new mast within half a mile. Better customer service would be to send a text to make everyone aware there might be an issue (which there clearly is as its still not working now)
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Anthony Bruce
(@Brucie1986) reported
If I don't receive a call from anyone at @virginmedia today then my previous service provider @SkyUK have offered me a great deal to return and I'll be taking them up on it and will advise anyone thinking of using you in the future to think twice! Terrible customer service.
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Helen Polley
(@PrettyPolley) reported
@virginmedia You need to sort your customer service out. It should not have taken me 12 hours yesterday to get to the point of being able to cancel my account. It should not have taken me two weeks to get through to someone to do that in the first place. You're exploiting your customers.
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Reg Myers
(@pharma_reg) reported
@virginmedia Which team can help with this? I got transferred 4 times yesterday with the last operator simply hanging up the phone after keeping me on hold for 15min. In all I was on the phone for 1hr.
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Helen Polley
(@PrettyPolley) reported
@virginmedia 3/ @LutzSchueler you should be ashamed that this appears to be the rule, not the exception, for the customer service your company provides.
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Fiona duddy
(@DuddyFiona) reported
from
Greenock, Scotland
@virginmedia is there any issues in pa14 with TV connection
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Paul Damien 👯♂️🌈(He/Him/It) 💫
(@paul_damien) reported
I have become aware, that when last I spoke to @virginmedia, the agent downright lied about my contact, and didn't raise the complaint I'd asked to be raised. Now I can't trust @virginmedia to do anything. Where do I go to complain? @Ofcom do nothing, should I get a solicitor.
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(visionary)
(@AbiEnquiries) reported
@coll34 @virginmedia PTSD sucks 😕
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Kenneth Howells
(@fideidefensor) reported
@virginmedia Hi JB , Awaiting delivery today of #VirginMedia package unsure if it’s self install or engineer does it. If self install ( lengthy process ) never mentioned in 6 hour chat. Please clarify hopefully before I accept delivery. Thanks
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Paul Damien 👯♂️🌈(He/Him/It) 💫
(@paul_damien) reported
@virginmedia I've already raised a complaint about the price rise, that is when you lied repeatedly to me (of which I have proof). I will not be speaking to you again, I'll speak to my solicitor before calling you bunch of crooks again.