Virgin Media Outage Report in West Worthing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near West Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Brighton |
Total Blackout | |
| Worthing |
Internet | |
| Brighton |
Internet | |
| Brighton |
Phone | |
| Burgess Hill |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Worthing, England
Latest outage, problems and issue reports in West Worthing and nearby locations:
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia tv and WiFi down in BN14?
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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Kat Blakeborough
(@katb217) reported
from
Shoreham-by-Sea, England
@virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?
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Lee Garrett
(@mrgarrett100) reported
from
Worthing, England
@virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????
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Siobhan Fitzgerald-Gibson
(@esjexe) reported
from
Hove, England
@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@MontyWanty @virginmedia Never said it was!
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Helen Kellar
(@helenkellar) reported
from
Brighton and Hove, England
@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Brian Roe
(@MrBrianRoe) reported
from
Brighton and Hove, England
@virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!
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Dave Tulley
(@Tulley122) reported
from
Worthing, England
@virginmedia tv not working any help
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia Any idea when issues in BN14 will be fixed?
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richard hocking
(@rhock1979) reported
from
Shoreham-by-Sea, England
@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Brian Roe
(@MrBrianRoe) reported
from
Brighton and Hove, England
@virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.
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Sami Channon
(@sami_chanchan) reported
from
Brighton and Hove, England
@Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
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JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah McCann 💫
(@Sazkia) reported
@virginmedia after nearly 2 hours on chat with your team on Weds to resolve internet issues we were promised a manager would call but still not heard. As you have broken contract by not delivering what we pay for we have no option but to cancel our direct debit. Can you sort?
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shubham bhaskar
(@stud_shubham) reported
Takes 30 mins to reach you guys. Attempt 1: took 30 mins and call got cancelled coz of network failure. Call 2: your team couldn’t clarify my doubt, I asked him to put someone else; he put me on hold for long. Call 3: On going.. @virginmedia my query of wrong bill is pending btw
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yahye abdulrahman
(@yahyeabdulrahm1) reported
@virginmedia Just the wifi. I can connect to the wifi but the wifi is still not working. Just a constant green flashing on the box.
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Nikhil Handa
(@HandaPanda1303) reported
@virginmedia Just posted. If nobody is able to fix the issue, how long until a team member will get in touch with me?
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Mar. Jordan*=19&6🏆
(@EgoZentric_) reported
@virginmedia Should I wait any longer, since the last activity was Tuesday? It's not going to go up the queue from what I've seen this week. Appreciate that there has been a lot of demand due to the email issue, but I'm struggling to see a forum resolution.
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Adam "IgnisAFB" Blackburn
(@IgnisAFB) reported
@virginmedia I have tried that. Sadly, got disconnected twice. The first person was trying to help, put me on a short hold, came back and got disconnected (she was great). The second person tried telling me I needed to upgrade to ultimate oomph to get the pods. He went to transfer me, got dc
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Mar. Jordan*=19&6🏆
(@EgoZentric_) reported
@virginmedia I think I've been reasonably patient as the last interaction I had was arranging the engineer appointment on the 16th/17th for the visit on the 20th and have been unable to report the additional issues since. I need to make someone aware, I can't keep rebooting 3-4 times a day.
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Lucia
(@LadyLucia05) reported
@virginmedia I'd figured that out, shame they can't sort an earlier date, it's been going on over 8 weeks an now I'm expected to wait another 7wks, very poor service and STILL no contact from my first complaint raised 28/9.
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GrumpyByName #2706 on the list
(@LessGrumpy) reported
Virgin media really do take the biscuit. They’ve just told me that my new cost will be £39 a month higher than anything they’ve quoted me. £40 a month more than they would charge a new customer. I feel another ceo email coming on. His office were meant to have sorted this out.
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Nick Davenport
(@millwallnick80) reported
@virginmedia 789922 doesn't work as doesnt allow me to put pin in I'll try manual thank you