Virgin Media

Virgin Media Outage Report in Rhoose, Vale of Glamorgan, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Rhoose come from postal codes CF62.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rhoose, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rhoose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rhoose, Vale of Glamorgan, Wales 10/31/2024 05:35

October 31: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rhoose, Vale of Glamorgan, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Rhoose, Penarth, Bridgend and Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomRhoose Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rhoose, Wales

Latest outage, problems and issue reports in Rhoose and nearby locations:

  • gazthebluebird1 Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales

    @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

  • NobbyD27 Rob Downer (@NobbyD27) reported from Cardiff, Wales

    @syeporter180 @virginmedia Cancel the contract and go to Sky

  • gazthebluebird1 Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales

    @virginmedia That's not going to help me reset my password.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    @virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    @virginmedia It doesn't. No changes made. I had major problems setting this up, it went through someone in your complaints department and they had to do something manual to set the package I was on up. Clearly, even they are incapable. I've had TV for a few months, then it's just gone off.

  • ChrisSwinglis Dr Chris Inglis (@ChrisSwinglis) reported from Penarth, Wales

    @GillibrandPeter Virgin Media are - by a significant margin - the worst company I've ever had the displeasure of having to deal with. I literally don't think there's anything in the world that could ever convince me to go back to them.

  • stuart_chc Stuart Ropke (@stuart_chc) reported from Cardiff, Wales

    @eggynewydd @virginmedia Dismally slow. Yes.

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia I have a TiVo box but my tv screen keeps pixelating. It is not restricted to 1 channel. I have turned the box off at the plug but it has made no difference. Can you help?

  • macauc01 Christina Macaulay (@macauc01) reported from Cardiff, Wales

    @virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    @virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.

  • amandaroberts10 amanda roberts (@amandaroberts10) reported from Cardiff, Wales

    @virginmedia is there a problem in the CF23 area ... no WiFi??

  • Carl_E88 This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 (@Carl_E88) reported from Cardiff, Wales

    @virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

  • GillibrandPeter Peter Gillibrand (@GillibrandPeter) reported from Cardiff, Wales

    @virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!

  • stfcjoner1986 Moseph Mellars (@stfcjoner1986) reported from Cardiff, Wales

    Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    Another day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.

  • GarethThwaite Gareth Thwaite (@GarethThwaite) reported from Barry, Wales

    @virginmedia can you please just admit you value new customers over 20yrs plus ones? @BT want to help a family out?

  • NobbyD27 Rob Downer (@NobbyD27) reported from Cardiff, Wales

    @syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    @virginmedia A laughable statement in all honesty you're known for terrible service, demonstrated by the line "Package changes". Who said package changes? I have a TV package, I signed up for, have a contract for and have been using since June. It's disappeared your end, I have the docs.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Angela2634 Angela263 (@Angela2634) reported

    @virginmedia I will try but when it’s do ring you the are aware there is an intermittent problem with my broadband oh well never mind

  • HotshotMcG Adam McGuinness (@HotshotMcG) reported

    @virginmedia Yes the complaint is there. It is dated 26.03. I have been calling since November 2020. Why ha it only just been lodged as a complaint. I want this resolved before my next DD comes out

  • msajiqbal sajid iqbal (@msajiqbal) reported

    @virginmedia We have identified the issue and sent a signal to the hub call back if it doesn’t work in a couple of days .... I obv thought logging a complaint back in jan might get soemone to deal with it you have seen the response I got so you think it resolves the issue?

  • Greig_M Greig MacBride (@Greig_M) reported

    @virginmedia phoned back to make a complaint in regards to customer service received, couldn't be given reference number for call and then hung up on, thought i was being reasonable? I'll add to the list of frustration clearly, can I be DM'd to get me some assistance please.

  • ND_Evans Nat Eva (@ND_Evans) reported

    @virginmedia The tests usually say no service issues. The phone line has not worked for years. It hasn’t been an issue as I don’t use the landline until the other day I needed to place an emergency call and had to borrow the Neighbours phone. Is there someone I can email

  • 1234Makin Kyle M (@1234Makin) reported

    @virginmedia Thanks for the advice, but I shouldnt have to use an app to ‘optimise’ my connection to your services. Your services should already be optimised on my devices without the need of an app to do that for me. Is there any other way you could help?

  • msajiqbal sajid iqbal (@msajiqbal) reported

    @virginmedia Let me know how to get the issue escalated ideally get a manager to call me

  • Angela2634 Angela263 (@Angela2634) reported

    @virginmedia I do not use my landline ideally I really would like to stay however it’s very expensive to pay for a service you do not get that seemed so easy that you have actually blown me off even on here rather than sort out my issue

  • CllrAMalloy Andrew Malloy #HandsFaceSpaceFreshAir (@CllrAMalloy) reported

    @virginmedia It seems they have found the problem, and are working to fix it, expecting it to be fixed by 1.55am

  • PlWireless PLWireless (@PlWireless) reported

    @virginmedia You're making this **** up just to annoy people aren't you?