Virgin Media Outage Report in Rhoose, Vale of Glamorgan, Wales
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rhoose, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rhoose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Rhoose, Vale of Glamorgan, Wales
The most recent Virgin Media outage reports came from the following cities: Penarth, Barry, Cardiff, Rhoose and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Penarth |
Wi-fi | |
| Barry |
Internet | |
| Cardiff |
Internet | |
| Barry |
Total Blackout | |
| Barry |
TV | |
| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rhoose, Wales
Latest outage, problems and issue reports in Rhoose and nearby locations:
-
Simon Phillips
(@simmo_phillips) reported
from
Barry, Wales
@virginmedia Avoid at all cost’s! A terrible company!
-
James Clark
(@James76clark) reported
from
Cardiff, Wales
@virginmedia Having text the number you gave me, they referred me back to the technical phone number as they cannot help! So, let’s get back on the phone for the 3rd hour, in the hope I don’t get cut off, again! #shambles
-
Paul Hunter
(@PaulHunter1969) reported
from
Cardiff, Wales
@virginmedia please can you DM me? I can’t get through to the help desk.
-
Huw Llewellyn
(@huwgat) reported
from
Cardiff, Wales
Thank you Virgin Media for being absolutely useless sorting my email problem. 8 hours in total on the phone with so called tech experts and still doesn’t work properly!!!🤬🤬🤬
-
Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia I followed the steps there is nothing wrong with the equipment and it doesn't list anything wrong in the area however at the times it goes down other people with virgin in the area who I know also experience the same issues
-
Simon Phillips
(@simmo_phillips) reported
from
Barry, Wales
@virginmedia @markgoldbridge @lawrence_bury Avoid at all cost’s! A terrible company!
-
ʇǝʇ🖤
(@TetDavis) reported
from
Cardiff, Wales
Pay £25 to watch the boxing and its freezing and stopping ever few minutes!? @virginmedia this is **** #JoshuaPulev
-
Enfys Jones
(@Jones1Enfys) reported
from
Cardiff, Wales
@virginmedia customer contact centre, been hanging on the phone for an hour! Reporting scam, breach of data!!!
-
Peter Williams
(@meribelman) reported
from
Penarth, Wales
@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!
-
Dan Mitchell
(@dmitchell1975) reported
from
Cardiff, Wales
@virginmedia problems all day with BB. Have rung twice, been cut off when call was transferring. Working from home is challenging today!!
-
Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia Yes it seems to go down at random times throughout the day usually late morning and during the evening
-
LauraT 🔶
(@emilyjane73) reported
from
Cardiff, Wales
@virginmedia Need to cancel my new order. It wasn’t done correctly and given the total lack of being able to contact you I have lost confidence in VM. Cannot contact anyone to cancel though, what a nightmare. Just taking too much of my time to make switching worthwhile. #painful
-
Soozles 🏴
(@soozles_) reported
from
Barry, Wales
@virginmedia and the signal on box office has gone again! Bloody ridiculous 😡
-
James Clark
(@James76clark) reported
from
Cardiff, Wales
Trying to get through to @virginmedia for an hour, only to then be cut off once being transferred! Poor show! Desperate to speak to someone as we have had our cables cut by resurfacing works!! 😡😡
-
Simon Phillips
(@simmo_phillips) reported
from
Barry, Wales
@virginmedia worst company in the world! Still won’t cancel my contract and charging me! In the hands of Citizens advice now and then the Police!
-
Kate Jones
(@katejones_cymru) reported
from
Cardiff, Wales
@virginmedia Hello. I’m waiting for the service to be reconnected, any chance this can be sped up as I’m wfh and need wifi ASAP
-
Darren Jones
(@76DarrenJ) reported
from
Cardiff, Wales
@virginmedia what a ******* joke over 30 mins in a cue and then when I get through they say they can’t hear me and hang up 🤬🤬
-
Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia That status page states there are no issues, the issues are apparently the walls in my house and my neighbours electrics even though it's been fine for the last 18 months
-
Huw Llewellyn
(@huwgat) reported
from
Cardiff, Wales
@virginmedia Tried Virgin Community. Virgin rep encouraged me to take up tech package at a price. After spending 6hrs yesterday and 2hrs the day before, I am still in the same situation! This not a good service with your so-called experts!!!
-
bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@bluebirdchapo @WezTucker @virginmedia Don’t try Bt worst in the world for internet I’ve had it twice when I moved. Internet wouldn’t pull your hat off absolute shite they actually gave me compensation. plus all these newish companies offering great deals are shite as they all use Bt lines.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Monica Smith (ANutr)
(@MonicaSmithRD2B) reported
@nut_ge @virginmedia Same for me. I have an exam tomorrow I’m looking stuff up for. Gonna have to hotspot my phone again, even though I’m paying full price for a sub optimal service…again
-
JP
(@rincewindrunnin) reported
@virginmedia 1st world problems… but even still, paying a considerable amount of money for a service that isn’t available is unfair. Plus the crux of the contract is I pay you for internet and tv services, in turn you provide them. Your infrastructure problems aren’t my problem.
-
Rachel
(@OpenMindMH) reported
@MonicaSmithRD2B @virginmedia Switch as soon as you can! They are notoriously **** with non existent customer service
-
Quint’s ghost
(@QuintGhost) reported
@virginmedia No, somebody finally got back to me after 5 hours. I’m now having an excruciating slow motion conversation. I’d phone, but you have a habit of cutting me off after approx 41 minutes in a queue.
-
Meet Moneyman Kapil
(@kchawla81) reported
@virginmedia Here is proof btw, and still I’m told today that this is not acceptable method to cancel contract and so my notice period effectively starts all over again from today, shocking!
-
Rachel
(@OpenMindMH) reported
@MonicaSmithRD2B @virginmedia Oh man that really sucks. Sending you good wishes. @virginmedia get your **** together!
-
Kevin Nolan 💙🌈 🇺🇦
(@kevinjohnnolan) reported
@virginmedia What is happening in DA9 9G area - no live tv ? Called your “helpline” and was told it is my box and sending an engineer tomorrow- spoke to my neighbours and several have exactly the same issue so unlikely to be out box #nothappy
-
R.
(@MannyMann) reported
@virginmedia It’s up and down in a matter of minutes. Support won’t care if it’s working by the time you eventually get through
-
Stu
(@Stuwit) reported
@virginmedia Yes but that's not helpful. There are service issues in my house, I've already advised this. I need this fixing and I need to leave my contract for a decent service provider. Can you give me a phone number to arrange this please? 03454541111 is an absolute shambles.
-
Lindsay Lenton 🇺🇦
(@LindzLentz) reported
@virginmedia Well, obviously, I rang 150 as that is your customer service number. But, every option would not let me through to a human being. The broadband drops at inconvenient times and doesn't work effectively in all rooms (in a small flat) and yes the hub is exposed and not surrounded.