Virgin Media Outage Report in Portslade-by-Sea, Brighton and Hove, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portslade-by-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portslade-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Portslade-by-Sea, Brighton and Hove, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Burgess Hill, Haywards Heath, Hove and Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
TV | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portslade-by-Sea, England
Latest outage, problems and issue reports in Portslade-by-Sea and nearby locations:
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Oscar💸
(@OPettit17) reported
from
Hove, England
@virginmedia Buy me a dominoes or we are changing to Sky, don’t let me down again
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Mark Clifford
(@MarkkClifford) reported
from
Brighton and Hove, England
@Erstwhilian @virginmedia Last few days has been terrible! Normally have no issue with them. Looking for some money back for sure
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Oscar💸
(@OPettit17) reported
from
Hove, England
@virginmedia would be nice if you fixed the problem in Mile Oak, what else am I meant to do in lockdown other than sit on my phone
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truthoverfeelings
(@oftenanuisance) reported
from
Worthing, England
@virginmedia Actually yeah, I have **** all connection once again. Thankfully I can use my mobile to tell you how much a useless company you are 🙃
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
What is it you do on a Friday pm/eve @virginmedia down again last half hour, and it was same last Friday for couple of hours. I’m sure in the past my problems have been on a fri too. Bad timing as I’m due to renew contract soon and if you think I’m paying anymore, no chance!!
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia what WiFi goes down at this time, bunch of loons
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia **** cunty company **** off bunch of useless wankers
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Oscar💸
(@OPettit17) reported
from
Hove, England
@JckGunn @virginmedia Had to go down to my nans to do an exam 😂
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Paul Merryweather
(@Paul_Happyrain) reported
from
Hove, England
@virginmedia And finally fixed at about 7am. @virginmedia down for about 45hours.
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truthoverfeelings
(@oftenanuisance) reported
from
Worthing, England
@virginmedia Wireless, luckly my mobile is with another provider and I have no issues there. As we speak my super fast broadband stopped again. You are literally getting changed the second the contract finishes, I’ve had enough.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Great work @virginmedia internet down again. Laughable that on service update it says register loss of service as after 2 working days you may get compensation, i never got any despite loss of service for a week last August! Doesn’t feel me with hope it will be fixed today!
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia finding it impossible to contact you re my contract which ends at the end of this month. Help! I DO not want to pay any more than currently.
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Burnsie
(@Portly_Burnsie) reported
from
Shoreham-by-Sea, England
@virginmedia @ClockworkLondon **** service is my guess.
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truthoverfeelings
(@oftenanuisance) reported
from
Worthing, England
@virginmedia Upgraded to the fastest broadband you offer. Speed is not even close to impressive. My bigger issue is can we please have internet without the connection falling apart daily....
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Mark Sutton
(@complexmind) reported
from
Saltdean, England
Hey @virginmedia me again. Today I had enough and ordered a new broadband service from Vodafone. You know what I can deal with technical issues, what I can’t take any more is the terrible customer service. So long!
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Kayleigh Blaker
(@KayleighBlaker) reported
from
Worthing, England
@JaneyE1 @virginmedia They’ve been nothing but hassle recently in Worthing. Dad can’t wait to leave them! When I had Sky as my provider I never had a problem and was always so quick!
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia our service has gone down for the 2nd time in 3 days and we are now being told we cannot get an engineer until Saturday morning. This is unacceptable and we are unable to speak to anyone to register a complaint. Please advise us with the issue and how to resolve this
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Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia not one positive tweet is sent to you it’s all negative saying how **** you lot are
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Paul
(@Flexicoder) reported
from
Worthing, England
@MrsPTeach @virginmedia We’ve got the same problem #Worthing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MikeP
(@Mikeedpembo) reported
@virginmedia Hi, any news on when the TV and broadband will be working in LU3. Was due to be fixed by 4pm but still down
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Tuhin Dasgupta 💙
(@Afxguru) reported
@virginmedia So engineer came and replaced the device connected to the router as that was faulty. Then the network goes down in Area14 - comes back yesterday and now I have the same problem I had before. New Router needed now I think.
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Virgin Media O2 News
(@VMO2News) reported
@an7h0w50n1 Hi there, we're sorry you feel let down. Let us know if it's regarding an O2 bill, but if it's for a Virgin Media bill then our friends at @virginmedia should be able to assist further
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Veronica
(@Veronica2037) reported
@virginmedia you are a disgrace. You cut my 80 year old mum off. Her bill is on dispute, waiting for her bank statement in post to prove she has paid. Customer 20 years, never missed a payment. Shocking
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☃️T-ho-ho-ho-xmas 🎄
(@Simmy41) reported
@virginmedia hello. I phoned up on Thursday as my box isn't recording and I'm unable to pause live TV. I suspected a hard drive issue but was told it would resolve itself in 24 hours. It didn't.
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susie paws
(@susanpawscom) reported
@virginmedia My elderly mum has no Internet and now no landline ! Unable to contact the customer help at Virgin… can yoh help
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Mrs G
(@miss_e_elliott) reported
@The_Mish007 @PREEMGAMING @virginmedia Same here, you’re not in Chingford are you? Loads of us here with the same issue. This is tantamount to fraud. They sell us a service, take the money & do not provide the service. Daily updates giving a date and time of resolution. Still not happened 10 days on
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femwhore
(@femwhore1) reported
@virginmedia Each and every time and ignored with what's happening the broadband shouldn't be flicking on and off every few weeks and turning itself off at 1am every single day and I sure as **** shouldn't be getting 72mbps (33 realistic) download speed I should be getting the 208 I payed for
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Gary
(@hypermole80) reported
@virginmedia I have also just been told my partner used the app with no success and during a live chat on the app the operator sent a broken link to follow and the chat failed after 15 minutes of back and forth. So not exactly what I would call reliable service on that.
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Mariachiara
(@mariesnotcool) reported
@virginmedia Hi! We’ve been told over the phone that there isn’t an estimated fix date for the outage, and that there’s nothing that can be done as the issue has been ongoing since august. Sadly, we were not told about any of this when signing our contract with you in November!