Virgin Media

Virgin Media Outage Report in Portslade-by-Sea, Brighton and Hove, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Portslade-by-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portslade-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Portslade-by-Sea, Brighton and Hove, England 03/17/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Portslade-by-Sea, Brighton and Hove, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Burgess Hill, Haywards Heath, Hove and Newhaven.

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City Problem Type Report Time
United KingdomWorthing TV
United KingdomWorthing TV
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomWorthing Internet
United KingdomBrighton Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Portslade-by-Sea, England

Latest outage, problems and issue reports in Portslade-by-Sea and nearby locations:

  • EL_FLOREZ_ END OF LEVEL BOSS (@EL_FLOREZ_) reported from Brighton and Hove, England

    @virginmedia I don’t have the number as it was withheld. But it was to our landline that no one has! Offshore from a busy call centre in India I think. Claimed to be looking after the lines and said our router had multiple errors (it has been slow recently) so sounded legit...

  • priyadeshingkar Prof Priya Deshingkar (@priyadeshingkar) reported from Hove, England

    @virginmedia Broadband has been v slow for days and seems to be completely down today.

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia After a total of hour and 15 minutes on the phone, @obscurenonsense was finally told that there is a known network issue affecting both wired and wireless devices in our area (BN3). We have not been given a time frame for its resolution.

  • angel_isabel420 Angel (@angel_isabel420) reported from Brighton and Hove, England

    @virginmedia my internet has been so slow recently and now the hub isn’t working and have 0 internet. Help

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia Again, @obscurenonsense has spoken to your engineers already. It is a recurring, known issue that has stopped us working from home effectively. I feel like you haven't read our tweets properly.

  • planetf1 Nigel Jones (@planetf1) reported from Brighton and Hove, England

    @virginmedia Thanks. Though the annoying aircraft was that before Xmas we did a test which failed so got offered appt bit had to skip as away over Xmas. Back and still down (power light flashing green even after reset) and hub3 UI stats show no sync but test all ok

  • mcoll72 Martin Coll (@mcoll72) reported from Brighton and Hove, England

    @virginmedia Poor handling of my complaint. Left without internet for 2 week when tried to move house with you. Was told that new address wasn’t covered when it was! took 2 days off work to sort! Compensation offered inadequate

  • Julzy1319 Julie Vannan (@Julzy1319) reported from Saltdean, England

    Jumped out of the frying pan and into the fire - @virginmedia is an absolute joke! Service has been down since 10.30am yesterday and still no resolve 😡 have only been a customer for a month and would advise people NOT to switch #virginmedia #virginmediadown #burgesshill

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia Yea IL call again sit in a que for an hour and you guys will do **** all again I'm sure

  • clareypoos Clare Taylor (@clareypoos) reported from Sompting, England

    @virginmedia Your site is an absolute joke. I spent over 90 mins this morning trying to speak with someone but was passed about, I only want to change my package as the service you provide is not worth the £72 I'm paying! Now you've just told me the servers are down! #cross

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website

  • qubyte Dr Mark Everitt (@qubyte) reported from Brighton and Hove, England

    @virginmedia Yup, I’ve done that and run the test a few times. It all works when the WiFi is up, but when it’s down it can’t load the page anyway. Things connected with ethernet cables work fine, so the issue seems limited to the wireless network.

  • marmite22 Jesse Baker 🇪🇺 (@marmite22) reported from Hove, England

    Work from home specifically to go on an all day conference call and @virginmedia goes down. Unbelievable.

  • LeanneChapman81 Leanne Chapman (@LeanneChapman81) reported from Newhaven, England

    @SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed

  • planetf1 Nigel Jones (@planetf1) reported from Brighton and Hove, England

    @virginmedia So knows need to call just odd behaviour and was hoping you get appt sorted yesterday. What did the broadband test actually mean if ok. Implies your network kit can access router which seems unlikely

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)

  • annahumphrey99 Anna (@annahumphrey99) reported from Brighton and Hove, England

    @virginmedia been dealing with such awful WiFi for 2 years in the house!!!Paid for faster speeds and a booster and literally cannot even connect to the internet at this point🤕🤕🤕

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia As in the above tweets, @obscurenonsense has already been on the phone to your engineers for an hour. Our upload speed is close to zero, and there is a recurring network problem in our area. You have made working from home a complete nightmare.

  • JohnEcheverriUK John Echeverri (@JohnEcheverriUK) reported from Shoreham-by-Sea, England

    @virginmedia telephone & Internet down since yesterday. According to your technical team. There’s no a problem at all our n Shoreham-by-Sea

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • martinboyd70 Martin Boyd (@martinboyd70) reported

    @virginmedia Can you please cancel my account immediately as this looks like a scammer trying to access my account.

  • SpurrWill Will Spurr (@SpurrWill) reported

    @virginmedia Yes I know but my problem is that I’ve heard nothing from you to confirm anything is going ahead. The email says you’ll be in touch but you haven’t.

  • gixxergary gary (@gixxergary) reported

    @virginmedia I was sent a new sim the other day but have never used the old sim on my account. Once I put the old sim in and follow the instructions nothing happens and the new sim doesn’t work. How do I activate it?

  • onestepleft77 Ray (@onestepleft77) reported

    @virginmedia Only wireless. All devices are contacted via WiFi except for the Virgin TV box. And the problem is ONLY with mobile. Laptops and tablets are absolutely fine. So clearly a problem with the router not the signal.

  • atmphotosuk Andy M (@atmphotosuk) reported

    @EE having trouble accessing the EE website, as keep getting the words BLOCKED, when I try and access myee from Virgin Media BB, it worked this morning whilst talking to CS... any ideas

  • DavidHu99942866 David Hunter (@DavidHu99942866) reported

    @littlemore20 @virginmedia Bad reputation

  • Navigator429 The Navigator (@Navigator429) reported

    @virginmedia So it turns out there is an issue after all. Do I get any credit for spotting it first?? Thanks for your help though. Never understand why people get mad at you guys! It’s not like you control the connection yourself is it??

  • danbhoy1 danbhoy (@danbhoy1) reported

    @virginmedia No i havnt changed nothing or package anyway thanks for help i will phone yous up

  • RichLLoyd Rich Lloyd (@RichLLoyd) reported

    @virginmedia Hi, still no dial tone, phone says "check phone line" service status on website doesn't indicate any problems

  • itsHowieT Howie Taylor (@itsHowieT) reported

    @MoneySavingExp Dear @virginmedia, as a loyal customer of many years, could you offer me this deal? Look forward to hearing from you. Howie