Virgin Media Outage Report in Haywards Heath, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haywards Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Haywards Heath, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Horsham, Worthing, Brighton, Crawley, Burgess Hill, Haywards Heath, Hove and Crowborough.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Internet | |
| Worthing |
Internet | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Crawley |
Wi-fi | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haywards Heath, England
Latest outage, problems and issue reports in Haywards Heath and nearby locations:
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Patrick Woodward
(@pwvoiceovers) reported
from
Worthing, England
@virginmedia bb seems to be back now! Hopefully just a glitch. Service status website still down tho. Says 'oops, something's wrong'
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stephen leppard
(@steveleppard) reported
from
Shoreham-by-Sea, England
@virginmedia are doing improvements in the area so my tv and broadband are down all day. Nice to be told. Working from home and can’t do a thing now. Wasted day. #Complaint
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David McDonagh
(@davmcdngh) reported
from
Hove, England
@virginmedia I appreciate your response but I did get through to an agent and the response I got was quite frankly appalling. The only thing that link says is there is a problem with using the app. This is a problem that has now been going on for weeks
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Mark
(@peel_acres) reported
from
Brighton and Hove, England
@virginmedia Yeah, it's a known issue and you are working on it but Cricket World Cup Final, British Grand Prix, Wimbledon Men's Singles Final, Tour de France! Aaaargh!
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Rob Procter
(@RobertProcter) reported
from
East Grinstead, England
@virginmedia Thanks for coming back to me. It’s just my internet is going slow again probably for about the tenth time I’ve had to call in the last 12 months. So I wanted them to check to see what’s wrong with it. Many thanks, rob
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Tony Woodley
(@zimoza90) reported
from
Burgess Hill, England
@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@tanyabyrne @virginmedia Exactly this. I completely accept that emergency work cannot be helped and has to be done as soon as required, but scheduled improvement work should be different. It's not okay to just cut people off without notice and then make out it's an outage.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia Called customer service line & the message says virgin is doing improvement works in my area. I accept that if its emergency works there is nothing that can be done. The reason I am cross is if you have scheduled improvement work to do, you should tell people about it before!
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia hi guys what’s going on with the tv phone and broadband service in the Bn2 area of Brighton mines all down and not working at all
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ЯTV
(@RelentlesssTV) reported
from
Brighton and Hove, England
@rachhgoeslive @virginmedia That's a shame :( & yh i have sams issues. I wanna talk to someone else to lol
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia hi I’ve got to say I’m extremely disappointed by your customer service with upgrading my phone I called to upgrade on Monday and everything got though to including credit checks and the reply was sorry we’ve got to do back off checks and I’ve still heard nothing back
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia Ordering my phones was a absolute credit to your company gave excellent customer service
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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TheRealAngelinaDavey
(@anjiMD) reported
from
Crawley, England
@virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.
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Steven
(@Stevenorient) reported
from
Crawley, England
@Gatwick_Airport @virginmedia awful WiFi at South Terminal, not great advert for Virgin.
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Charlie Toon
(@Charlie_A_Toon) reported
from
Crawley, England
Is your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@virginmedia @MoneyTelegraph Furious right now. 12 different failings by virgin media. Call centre refusal to escalate my complaint. Hung up on twice. No human compassion. Just keep quoting from their script. Completely unacceptable. #poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harryet Howard
(@Harryet_TV) reported
@virginmedia I didn’t get a call back in 24 hours! How can customers resolve any issues if virgin refuse to talk / contact customers with complaints. Yet again showing virgin wants to avoid resolving any complaints & doesbr abide by its own complaints code. How is that acceptable?
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Stefan Edberg
(@edberg1969) reported
@virginmedia Can you let me know why the broadband has been repeatedly dropping off since approx 3.30pm yesterday. I have tried resetting everything but this hasn't resolved the issue. Is there a fault in the Belfast area? #poorbroadandservice
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Grace Miles
(@GraceMiles10) reported
@virginmedia @mattcdbrown Virgin media down in chelsfield and not connecting to broadband
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Rhys Edwards
(@rhys_edwards) reported
@virginmedia My fiancee is spending every month trying to sort out a contract with you that was transferred from a previous flatmate. Every month is a different price, contract changing from 12 to 18 months that we never signed for. On the phone again, waiting on hold. What gives
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Care.ran
(@MuMofaBITCH1) reported
@virginmedia Int is slow & after doing a speed check on Ofcom & Which last night, I get a suspicious call this am from 🇮🇳 ? They told me I was having trouble with Int, I was asked to open an App, @ that point I hung up, not that I could make out what the were saying🙄Was this official VM?
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Kyle
(@GardenerKyle) reported
@virginmedia Hey, how do I use live chat on your website? Whenever I click, it goes to a page I need to sign in to, I sign in and it takes me back to my original page... it's never ending and won't show me how to live chat. Cheers.
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Carl
(@CarlM85) reported
@virginmedia I changed both WIFI and the settings passwords to the same password, and has always worked fine until now when i wanted to restart my router due to my internet acting slow. I've just tried the default password from the Hub and it say's that is incorrect which i knew as i changed.
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Peter Hobson
(@pj_hobson) reported
@virginmedia Moving house w/ student contract, but been hung up on by VM support four times! Repeatedly told the incorrect student contract end-date on phone/online, despite being emailed by manager months ago with correct one. Terrible service, taking advantage of students!
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Care.ran
(@MuMofaBITCH1) reported
@virginmedia I’ve called Virgin about my Int playing up, promised a Txt on how to fix it, but one hasn’t arrived. Please fix it from your end. I pay for high speed. If it’s not fixed I’ll take my custom to BT & my TV & Phone to Sky. It’s even slow in early hours when everyone else is asleep
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Sokka
(@sn_muhendis) reported
@Verojie @virginmedia Hey dude, i tried that this morning, didn't work very well, i think all the bum cheek hair is preventing the signal, i can only assume you shave your bum cheeks!