Virgin Media

Virgin Media Outage Report in Haywards Heath, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Haywards Heath, West Sussex, England 12/14/2024 15:45

December 14: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Brighton, Worthing, Shoreham-by-Sea, Hove and Burgess Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Internet
United KingdomBrighton Internet
United KingdomBrighton TV
United KingdomBrighton Internet
United KingdomWorthing TV
United KingdomBrighton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia

  • RobertClayo1984 Robert (@RobertClayo1984) reported from Worthing, England

    @virginmedia Apparently there is no notes which is a load of crap she was more interested in getting payment off me!! It’s be had no service for 5 weeks

  • Slater1Jess Jess Slater (@Slater1Jess) reported from Hove, England

    @virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x

  • JMRChauffeurs JMRCS (@JMRChauffeurs) reported from Crawley, England

    @virginmedia I cancelled an additional channel package and wanted to cancel it despite a chat with online help it still hasn't been cancelled

  • Keith_Hall Keith Hall (@Keith_Hall) reported from Brighton and Hove, England

    Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....

  • pigletspantry1 Piglets Pantry HQ (@pigletspantry1) reported from Worthing, England

    @palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @McGiff @virginmedia OMG they are the worst! We had no service for a week last month 😤

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Received my @virginmedia bill which should have been amended and credited with compensation for my lack of service in August, to find I’ve been credited a measly £5!!! And that’s a month late! Absolute joke of a company and the worst customer service ever.

  • mattie_b83 mattieb (@mattie_b83) reported from Crawley, England

    What a load a shit @viginmedia is ! Just spent 13 quid on a movie that wont even play ! So gonna look at different companies virgin media is just expensive crap

  • joesuxx joe🍑 (@joesuxx) reported from Brighton and Hove, England

    Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏

  • Louisblack Louis Houghton (@Louisblack) reported from Hove, England

    Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Brighton and Hove, England

    @virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Zachclose2000 zach close (@Zachclose2000) reported

    You going to get what ******* coming to you ******* ********* and when you do it going to be ******* funny and if you really don't get off your ******* *** you getting ******* reported again @virginmedia and don't start with the same crap that you always say every time

  • Jeegar_S Jeegar (@Jeegar_S) reported

    @virginmedia Your automated system told me there were issues. No fix date has been provided, and yet somehow you guys are charging me full price?

  • VikramK44927115 Vikram Kumar (@VikramK44927115) reported

    @virginmedia on the website they can’t help out

  • kec1964 Kate Crisp (@kec1964) reported

    @virginmedia I’ve done that and it just tells me to factory reset the router but I’ve done that before and still the connection is shocking. I don’t want to continue paying stupid money every month for something that isn’t fit for purpose.

  • RobbieJCampbell Robbie (@RobbieJCampbell) reported

    @virginmedia I cannot believe how bad your customer service is. Your agents have cut me off 3 times today, because they are not skilled to resolve a basic technical issue. Been a customer for 17 years.

  • VikramK44927115 Vikram Kumar (@VikramK44927115) reported

    @virginmedia Moving house and you can’t provide the service there now for termination I don’t want I have to pay for that

  • GordonJMackay1 Gordon J Mackay (@GordonJMackay1) reported

    @virginmedia I assume this is the Twitter equivalent of what you do on the phones. Pretend to be interested in resolving the complaint then place you on hold for 20 mins then cut the call. Thanks for your support Virgin media. Simply strengthens my case with Ombudsman.

  • jdscrubs27 JDscrubs (@jdscrubs27) reported

    @virginmedia Can be booked to help with the installation?

  • hereisjonnyy JonnyyCG (@hereisjonnyy) reported

    @WajaTheHAT @virginmedia internet gone down too? cuz same

  • benjamincohen Benjamin Cohen (@benjamincohen) reported

    @virginmedia I’ve got through today and spoke to four people who passed me between each other and then on one pass the line went dead. I was promised a call back on Thursday by ‘Brian’ that never happened