Virgin Media Outage Report in Haywards Heath, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Haywards Heath come from postal codes RH17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haywards Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (33%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Haywards Heath, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Crawley, Hove, Haywards Heath, Worthing, Henfield and East Grinstead.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Crawley |
Wi-fi | |
| Hove |
Internet | |
| Brighton |
Internet | |
| Crawley |
Total Blackout | |
| Crawley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haywards Heath, England
Latest outage, problems and issue reports in Haywards Heath and nearby locations:
-
Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia It just came off my bill but I rang and expressed that it should have been more and they would look into it but I’ve not had a response. You’re going to fob me off with intermittent service but perhaps you should have sent someone round to check but then you’d have to pay out l!
-
Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.
-
Kane Huxley
(@IAmKaneHuxley) reported
from
Brighton and Hove, England
@virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!
-
Panda Creative Ltd
(@panda_creative) reported
from
Sompting, England
@Paul_667 @virginmedia Nope, not had that problem mate, the only problem is getting this phone line moved over, for such an easy task they do seem to be making it very VERY complicated.
-
Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia The £5 was given as a result of my complaint. I don’t know why you kept harping on about intermittent service. I had NO SERVICE WHATSOEVER FOR 1 WHOLE WEEK!! Nothing, not a bean, no tv, no internet, so please stop saying intermittent service!!
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@TheParkView1 @vmbusiness They are dreadful. We have @virginmedia and regularly use service. And have to argue to get any compensation back 😡
-
Timothy Allen
(@daftsidious) reported
from
Worthing, England
@virginmedia It might be worth putting out a tweet to tell everyone that scammers are currently trying and that you will never DM, because I totally fell for it before they asked the card deets, and I'm internet savvy. Someone else will get screwed because of that.
-
Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Dear @virginmedia #VirginMedia Your customer service abilities are proper shit. With love.
-
Peter Noone
(@PeterNooneComms) reported
from
Worthing, England
Couldn't watch Eng v NZ game yesterday on @virginmedia because the ITV picture was appalling. Just switched on for the Wales v SA game exactly the same issue. Time to switch from this very expensive flaky service. #nothappy
-
James Crouch
(@JMOC89) reported
from
Hove, England
Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it
-
Timothy Allen
(@ichbintimo) reported
from
Worthing, England
@virginmedia No known issues
-
Greyman (Gary A)
(@GaryAblett3) reported
from
Crawley, England
@virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.
-
Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
@virginmedia Media. And No. It was just to highlight how shit Virgin have been. And why should I repeat myself. Read up.
-
Piglets Pantry HQ
(@pigletspantry1) reported
from
Worthing, England
@palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia And yes I rang on the fri pm as soon as it went down. I rang consistently the whole week
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia I’ve raised 2 complaints and had £5 as a goodwill gesture which is quite frankly insulting. The ofcom regulations states £8 per day for every working day after 48 hours of no service. By my calculations I should of had £24 off my bill. Fri to tues is 48 working hrs then tues-fri
-
Robert
(@RobertClayo1984) reported
from
Worthing, England
@virginmedia Apparently there is no notes which is a load of crap she was more interested in getting payment off me!! It’s be had no service for 5 weeks
-
T.Allen
(@daftsidious) reported
from
Worthing, England
@Switchtobetter @virginmedia To be fair, CS I've never had a problem with and I have called and tweeted a LOT. I just want my internet to work when I expect it to.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Colin Russell-Ames
(@ColinRA92) reported
@SimonMiller316 @virginmedia 100% feel your pain my good sir, I cancelled my Virgin a few years ago after getting tired of their customer service and it was a bloody nightmare of a process. Have to say, for what it’s worth for any future reference - Sky’s service, by comparison, has been fantastic.
-
James Mccarthy
(@JamesMc50748778) reported
@celticpadraig @greenparty_ie @virginmedia The outcome of the next general election is a minority Sinn Fein government . If as expected Fianna Fáil and Fine Gael lose more seats both parties are going into opposition . It will be a unstable government however Mary Lue and her mouths deserve one spin of how to govern .
-
Izzy Wildheart . Artist 🇪🇬
(@Izzywildheart) reported
@virginmedia Network still down in my area won’t start work until the 26th which, since I work from home is making life very difficult . Ridiculous
-
Chris McLean
(@Shankslives2) reported
@fuel_for_sport @VirginMediaIE @virginmedia this is unacceptable customer service
-
Claire Mcqueen
(@missbear1973) reported
@virginmedia This went on for nearly 4hrs yesterday!!!! Absolutely ridiculous - one single person asked me half a dozen times why I wanted to cancel the service. I have all the messages to send to the national papers and your independent reviewing body! It would need to be nearer 3pm
-
WrestlingSmartMark
(@Ultm8Worrier) reported
@SimonMiller316 @virginmedia are a disaster of a company. Didn’t cancel my mums broadband when she asked them and she ended up £110 down when they finally chased for it two months later. A shambles all round.
-
Tasha Mackenzie
(@TashaMx) reported
@virginmedia I work from home and am unable to do my job because of the incompetency and ridiculous timescale, I have tried multiple times to call but am being placed on hold and having the phone put down. Disgusting customer service, regretting signing up should have stayed with @SkyHelpTeam
-
Jamie Reynolds
(@JamieReynolds92) reported
@virginmedia Tryed calling, pile of crap, nothing about netflix at all, go through the tv part just says go online and hangs up
-
Conchubhar Ó Raghallaigh
(@ConorJonOReilly) reported
@seanui @adrianshanahan @deshocks In college i had all of the TV channels Virgin Media offered because they never cut the house off after the last tenants moved out. They finally cut it off as we were moving out 2 years later but accidentally cut off the neighbor with their first attempt
-
Ray Houldsworth
(@RayHouldsworth) reported
@virginmedia i have a solid green light on my broadband and its not working. Can you tell me what a green light means please. Is there a problem with the internet in withington manchester