Virgin Media Outage Report in Port Glasgow, Inverclyde, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Port Glasgow come from postal codes PA14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Port Glasgow, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Paisley, Port Glasgow, Johnstone, Erskine, Gourock, Alexandria, Renfrew, Dumbarton and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Paisley |
Total Blackout | |
| Port Glasgow |
TV | |
| Port Glasgow |
TV | |
| Johnstone |
Internet | |
| Port Glasgow |
TV | |
| Paisley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Glasgow, Scotland
Latest outage, problems and issue reports in Port Glasgow and nearby locations:
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Jim McEleny🏴
(@JimMceleny) reported
from
Greenock, Scotland
Got this in email from @virginmedia / O2, "Each year your Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If RPI is negative, we’ll only apply the 3.9%." No problem with RPI increase, whats the 3.9% for? #robbery
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ZanderCurrie
(@zandercurrie) reported
from
Paisley, Scotland
@virginmedia Wifi not working at all also not letting me watch any live tv?
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Fiona duddy
(@DuddyFiona) reported
from
Greenock, Scotland
@virginmedia is there any issues in pa14 with TV connection
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
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Paul Malloy
(@PMalloy67) reported
from
Greenock, Scotland
@virginmedia getting really fed up with your service. Too many times I get message about can't connect to hub or some other connection problem. Cant even watch recordings as its on unit in living room. Bloody annoying for what you charge.
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Wilson
(@wilsonfkp) reported
from
Renfrew, Scotland
Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
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Paul Wilcox
(@NorthernSaint72) reported
from
Barrhead, Scotland
@virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.
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Met Halil
(@LETSAVEIT_METTV) reported
from
Greenock, Scotland
@virginmedia red button for football not working again
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks
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🎄Marie🎄
(@rmariet7) reported
from
Greenock, Scotland
@DannyWoodwad Been there when my mum had Virgin media. If I continue having problems, I will be changing.
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Michael Macdonald
(@justcall_mesir) reported
from
Alexandria, Scotland
@virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.
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Michael Macdonald
(@justcall_mesir) reported
from
Alexandria, Scotland
@virginmedia - 3hrs on the phone today to several of your "Managers, Collections, and Tier 1 and 2 staff" No further forward, due to unprofessional calls, rudeness, and staff with a sloppy shoulder approach with no solution, no acceptance of error. Shocking customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CJ 😈
(@TYAmorim) reported
@virginmedia your services have been on an off for the past 2 days. Internet on and off. TV channels not working. Sort it out.
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Linda Stevens
(@PythiaLatis) reported
@virginmedia Your company is ridiculous. You caused this problem by not following the rules laid out in the 1984 Telecommunications Act. You did not at any point do due diligence regarding the installation. I want it moved. I'm sure over the last 40 or so years other upstairs
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Linda Stevens
(@PythiaLatis) reported
@virginmedia The email address you supplied doesn't work. The email I sent to them just bounced back. I spoke to someone in your field office today, who said the manager would call me back on Monday but refused to give me a number so I could follow up if I did not get a call.
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Richard Does Social
(@RealRichardDoes) reported
@virginmedia Your login to allow customer to watch Sky Sports on desktop isn't working, it keeps erroring out.
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David Holmes
(@Sherl06303) reported
@virginmedia Sorry - not going down that hole again. It is a continuing issue with certain channels when the weather is hot. This is clearly “at your end”. Repeated pointless “diagnostics” of my equipment reveal nothing (but your ineptitude). Life is easier not thinking about how crap VM are.
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lewis
(@l3wisca1) reported
@virginmedia It was said on the service page and this is going on for the 2nd day with our internet being down
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James T. Burke
(@Doublebucket1) reported
@virginmedia Yes. The upshot was it’s in the contract so tough… however what’s interesting, service WITH landline is £45 ish, WITHOUT landline is over £70 🤔Not sure of your tariffs… but hey, it’s not forever #excustomer
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David Holmes
(@Sherl06303) reported
@virginmedia - weather has warmed up so, predictably, “lesser” channels on VM are pixillating badly (including Sky Sports Cricket HD - working fine in non-HD) I post this in frustration and anger but zero expectation that VM will do anything - they never do.
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Ben
(@somersetseahawk) reported
@virginmedia is there a way to talk to a human? Rather than automated systems that just repeat the same things over and over again with zero help?
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darren furneval
(@DFurneval) reported
@virginmedia Awful customer service when trying to sort out a contract renewal. Same year after year. Time to leave.