Virgin Media Outage Report in Port Glasgow, Inverclyde, Scotland
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The latest reports from users having issues in Port Glasgow come from postal codes PA14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Glasgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Port Glasgow, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Alexandria, Dumbarton, Paisley, Port Glasgow, Johnstone, Greenock and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Alexandria |
Wi-fi | |
| Alexandria |
Total Blackout | |
| Dumbarton |
TV | |
| Paisley |
Internet | |
| Alexandria |
Internet | |
| Port Glasgow |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Port Glasgow, Scotland
Latest outage, problems and issue reports in Port Glasgow and nearby locations:
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
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David Walker
(@walker17car) reported
from
Linwood, Scotland
@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia Hi, we have tickets to a Summer Jam gig tonight but can’t upload covid results to the NHS app, please help!
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia The internet service is fine, we are having issues uploading COVID results to any NHS site/app, but to get into the gig we have to show that we have a negative test result on the app, can someone from Summer Jams contact me please?
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S.🐾
(@TurdiiBurdii) reported
from
Paisley, Scotland
@thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.
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Toxteth O'Grady
(@allandm1284) reported
from
Clydebank, Scotland
@virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.
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MrDeeJay
(@spinningthedisc) reported
from
Erskine, Scotland
Time to go to @ofcom regarding @virginmedia . Got a deal then they put a price increase in. This never happened before when agreeing a price for a contract term. I will escalate this.
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Graham Cook
(@GrahamCookRSVPD) reported
from
Paisley, Scotland
@vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
Been having issues with @virginmedia where the internet drops several times during the day. 9nly get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
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RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@vmbusiness is there a broadband business outage in PA1 area?
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia @BarrasArtDesign @Carl_Cox We’ve got tickets for Glasgow but can’t log COVID results online so don’t think we’ll be allowed in 😩 Please help!
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Ceallaigh Nic hEachaidh
(@kellyarla_) reported
from
Greenock, Scotland
Anybody else having problems with Virgin Media internet?
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Graham Cook
(@GrahamCookRSVPD) reported
from
Paisley, Scotland
@vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’m paying for 200mbps and sometimes I achieve that, like now, but I still can’t watch @BBCiPlayer without constant buffering. This “local” issue was supposed to be sorted. Seriously considering other options to watch @BBCMOTD
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RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@virginmedia how do we get an order progressed? Order placed to move our business lines on 30th March - still not done. The new office is 10m away! Your customer service team continue to provide no explanations nor updates?
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RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@vmbusiness no broadband service today for those businesses with static IPs?
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
@virginmedia Shows no faults and says everything is fine despite having to use 4g at the time to even run the test. There was an engineer out a couple of months back who done a factory reset but was only a temporary fix. Internet goes down several times a day whilst connected to hub.
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J No
(@N07WOD) reported
from
Inchinnan, Scotland
@virginmedia the worst company I know to deal with, information puts you on a loop and doesn’t provide what you need. Beyond rude agents. #raging
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
Been having issues with @virginmedia where the internet drops several times during the day. Only get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Seaneen
(@ms_molly_vog) reported
Hi @virginmedia why have I got a late payment notice from you and a bill for jan-feb when I left on 27th November and paid Dec by DD? I can't get through on your customer service line.
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Gary Williams
(@Gary_Player) reported
@virginmedia hi, please can you give me a number to call for some help with my broadband package. Thanks
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theo wainwright
(@WainwrightTheo) reported
@virginmedia Expecting mass cancellation of broadband services in BR1 due to unreliable service on broadband
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Ian McPherson
(@IanatGyle) reported
@NoLTNEdinburgh This one could be life changing, give a real alternative to @virginmedia with their overpriced packages, intermittent broadband and rubbish customer service
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William Agnew
(@willsagnew) reported
@virginmedia So I take it by your total silence and disregard for customer service that you no longer wish to support a paying customer? When it comes time for my DD to leave I’m thinking I might just cancel it and ignore you! Wonder if @SkyUK or @bt_uk fancy a new customer?
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Carl Thomas
(@CarlTSpeak) reported
@jimcaris @kit_chrisr @BellRibeiroAddy That's simply not true that Openreach have no competition. Their main competitor is Virgin Media, whose network passes over half of all UK premises. CityFibre and various others are building at pace. 4G and 5G compete with fixed line.
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PAUL
(@CamdenCabbieNW1) reported
@virginmedia On hold hour twenty mins only to be cut off . Customer service , or lack of it 😡😡😡
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J
(@JdPornoFootball) reported
@virginmedia I’d like to make a formal complaint about your incompetent WiFi. Please contact me back, thank Jack.
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PAUL
(@CamdenCabbieNW1) reported
@virginmedia Hour Twenty mins on hold . Only to then be cut off 😡😡. Looked online can’t downgrade online . Customer service is a joke . Customer of over 10years 😡😡😡😡😡😡😡😡😡😡😡😡
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Greg Dash
(@GregAgile) reported
@virginmedia Hey Virgin Media, I hope you can help me. My flat has a load of your cables installed on the side of it which have been really poorly installed and it's making it unsightly, who can I contact to get this sorted? We're not Virgin customers, it's the other flats that.