Virgin Media Outage Report in Pleasley, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pleasley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pleasley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Pleasley, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Kirkby in Ashfield, Chesterfield, Alfreton, Mansfield, Sutton in Ashfield and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Sheffield |
Wi-fi | |
| Kirkby in Ashfield |
TV | |
| Sheffield |
Internet | |
| Chesterfield |
Total Blackout | |
| Alfreton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pleasley, England
Latest outage, problems and issue reports in Pleasley and nearby locations:
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam i wish @virginmedia was in our area. Sky staff and managers lie when you call them Service is shit
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judith badger
(@badger63) reported
from
Sheffield, England
@virginmedia We are dissatisfied with virgin medis. Poor delivery of streaming services and in House wifi. Numerous occasions where service is cut or slow. Please advise how we can improve this
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Angela
(@Angela51446402) reported
from
Worksop, England
@virginmedia No tv or internet or phone for nearly 24 hours and I have never missed a payment and never complained of interrupted service before this and I have not had any proper contact or an word of compensation as I have paid for a service I have not had for nearly 24 hours
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia What would be really good is if you send out a message to your customers telling them there is an issue rather than leaving it to them to find out that they cannot use your services.
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia your agents are absolutely the worst. My Nan in her 80's, with dementia being railroaded into a phone contract. Now we're trying to sort it she's now being spoken to like shit because she can't remember her password.
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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Angela
(@Angela51446402) reported
from
Worksop, England
Crap customer service had no service from 10.30 last night and been on chat off and on all day and service is still not great @virginmedia
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia This could not have happened at a worse time for me. I'm happy to make them cups of tea if they fix the fault a little sooner.
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia hi can you tell me if there's any issues in S6 please,
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@virginmedia The loss of service registration doesn't even work!
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PsO kt
(@pso_kt) reported
from
Sheffield, England
@virginmedia Ha iv just grabbed a technician outside shevis going to run a test as she visiting addresses with same issues 👌
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Angela
(@Angela51446402) reported
from
Worksop, England
@virginmedia Your customer service is crap and after having no service for nearly 24 hours and getting no answers or very little back from anyone I feel very disappointed with the service and I will be looking at another provider come march
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𝓕𝓵𝓮𝓽𝓬𝓱 ™️
(@iFletch__) reported
from
Killamarsh, England
@SkyHelpTeam so @skytv has told me to fxxk off. 21 years with them n they treat u like shit. I’ll contact @virginmedia. I Will post the phone call recordings when there come !!
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Edward Acres RIBA
(@edwardacres) reported
from
Nottinghamshire, England
@virginmedia please help My service is down and i have no idea what my password was that i set up 7 years ago, nore does your sustem recognise the only email i have I cant sign in and I cant get through to a human being on the phone to help me! Help #facepalm
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kel pizzuti
(@kelpizzuti) reported
from
Nottinghamshire, England
@virginmedia It was TV you promised me one thing and then sent the contract through with the complete opposite, plus another £30. You also reckon there was no chat record to prove. LET DOWN.
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judith badger
(@badger63) reported
from
Sheffield, England
Really disappointed with @virginmedia quality of home broadband... insufficient band width...paying a lot of money for really poor service...not good enough ... let's see what @sky can offer
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Nichola Amber Jade
(@nicnoodles19) reported
from
Nottinghamshire, England
@virginmedia There are around 6 members of my family who use Virgin media and we're quite happy to all call up and cancel our subscriptions and go to another provider
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Taylor
(@TaylorG03) reported
@virginmedia Again your customer service is an ABSOLUTE SHAMBLES @virginmedia Called again to get an update regarding installation, as advised by you. I’m now told the work by the prepull team was to be yesterday, but now it’s today, but it can be anytime in the next 3 weeks. Shambolic
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claire whyte
(@clairewhyte12) reported
@virginmedia Now the estimate is the 21st. The person on the phone also said she is sending a technician, I don’t see what they can do if it’s not a problem with my equipment?!
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kereeshasophia
(@kereeshasophia1) reported
@virginmedia Yes we have checked all wires. It’s not just this box it is our upstairs also. This has been going on for over 2 months and more and more channels seem to be getting affected. It is really not acceptable. I called to follow up a complaint and they hung up
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LiberianGirl777
(@LiberianGirlJM) reported
@virginmedia Not good enough. I've paid for thr service you're not providing. We've already been without any service for 24 hours and it's not acceptable to make us wait over 10 days without any access to a TV service???? Do you think this is acceptable?
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Calibrax 🇬🇧
(@calibrax) reported
@Chadlad1 @POLITlCSUK @virginmedia Nope. But when your contract is up definitely look at the other options. Because if you ever have a problem with Virgin Media, their customer service is completely useless. Hard to contact, and even when you do they are clueless!
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Matt Greenfield-Westcott
(@WheezyRider44) reported
from
Nunthorpe, England
@virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.
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steveCOYS 💙🕺
(@harwood_steve) reported
Go old @virginmedia usual crap service as no BROADBAND all day so far!! Fix time keeps getting extended as well 😡😡😡
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Romsey, England
@virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care
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Donald Ross
(@donaldorossi) reported
@virginmedia I know the situation isn't virgins fault but I am now panicking with not knowing how i will be able to work tomorrow onwards. If we can have a bit more info than the non specific service prediction please
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Prab 🏴⚽️🏏
(@Prab188v2) reported
I am so ******* done with Virgin Media why are they so ******* ****????