Virgin Media Outage Report in Pleasley, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pleasley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pleasley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Pleasley, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Mansfield, Alfreton, Skegby, Worksop and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Pleasley, England
Latest outage, problems and issue reports in Pleasley and nearby locations:
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia This service was not offered so yes I’d be free for a webchat
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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Tony Roe
(@tonyroe) reported
from
Nottinghamshire, England
@virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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I NeedADream-Z2Choir
(@castusthered) reported
from
Nottinghamshire, England
If you’ve suffered through @virginmedia **** customer service by telephone just wait until you get onto this new WhatsApp method of dealing with issues. Some evil villains definitely sat stroking a cat laughing at this one
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
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John Armitage
(@ArmitageJohn) reported
from
Sheffield, England
@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Thank you. There are no problems in the area but my internet isn’t working. Have checked cables and rebooted several times.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye
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Andy Kershaw Media 🎙
(@andyksheffield) reported
from
Sheffield, England
@StueyDay @virginmedia @lionsgateplusuk The service is awful and customers find it too hard to get a prompt response. Last time this happened it took at least 8-10 emails before they got past the automated letter asking me to switch off, reboot and check all the connections.
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
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Emily Rooke
(@emroo21) reported
from
Nottinghamshire, England
@virginmedia Hi, is there an outage in the Nottingham area? My internet is down and the status checker on your website doesn’t seem to be working for me either. Thanks!
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Russell Morrell
(@stagladanddad) reported
from
Annesley, England
Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@virginmedia Yes both mum n dad are virgin and we’re still getting no signal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin&Alex Smithers
(@SmithersTwins) reported
@virginmedia If you search under @secretsquirel - his name - you will find all the details! Then perhaps someone might bother to expedite this...or even just help! KR, Alex #wontholdmybreath
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James Newbery
(@rjmn2) reported
@virginmedia desperately trying to make phone calls from the US with my virgin mobile but won’t connect. Have followed troubleshoot page - all settings on my account are correct. Cannot send texts either. Please help!
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Steven burke #KBF
(@burke_steven) reported
@virginmedia down once again??? Network is getting shocking lately always down. Want money of us constantly for terrible service!!!
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JC
(@jc_tattooer_) reported
@virginmedia you customer service is ******* shocking. 5 times I’ve had your call centre staff hang up and that’s before I’ve got annoyed…!! And you cannot provide the speed you claim at the moment #pisstake
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liam lack
(@lackla) reported
@virginmedia absolutely appalling service Increased the cost of package by £40!! To£140 ! Customer service team offered new and lower package but collections blocked it because I can’t pay my bill until end of the month. Good thing my contacts at Annan end I’ll go back to sky
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Corinne Nemeth
(@nemecoz) reported
@virginmedia Pls contact me regarding an outstanding complaint that your customer service centre are failing on. No response I will go to the press and get legal advice. SHOCKING NEVER BUY VIRGIN MEDIA
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Corinne Nemeth
(@nemecoz) reported
@virginmedia I have tried that number and they don’t help
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Kim Kimmi H
(@Kim_KimmiH) reported
Anyone got an issue with their @virginmedia boxes not accepting the pin to watch things? Entering the right pin & it’s saying it’s incorrect.
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Corinne Nemeth
(@nemecoz) reported
@virginmedia Not advised correct at initial home visit Package, installation, cabling poor customer service, fraudulent increase in package without consent.
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Alice Serras-Carroll
(@AliceSerras) reported
@SkyUK I bet you don't treat customers like this! #virginmedia