Virgin Media Outage Report in Pleasley, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pleasley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pleasley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Pleasley, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Mansfield, Sutton in Ashfield, Alfreton and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
TV | |
| Chesterfield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pleasley, England
Latest outage, problems and issue reports in Pleasley and nearby locations:
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia You couldn't make this incompetence up - had another call, chasing 2 mths costs for a phone not used in over 2 yrs, unable to cancel via website or previous Twitter conversation, and then cuts me off. It's a mthly sim only, if I don't use it don't charge me - simples.
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Leanne Rebecca
(@leannerains) reported
from
Sheffield, England
@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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PoGo TL: 47
(@brenden_yemm) reported
from
Worksop, England
@virginmedia FIX YOUR ****! WE PAY £200 A ******* MONTH FOR YOUR WIFI TO BE LIKE DOGSHIT
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The Vapour Store
(@vapourstoreuk) reported
from
Worksop, England
@virginmedia Yes I did, almost daily. The bot on your site suggested to call customer services, but still can get through.
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I spoke to an advisor called Gillian from Sheffield and she escalated my numerous complaints on Saturday. Promised a manager call crack but I got nothing . It’s getting to the stage that the best course of action would be to cancel the lot but that won’t get my landline back
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Stu84®️™️
(@StagsStu84) reported
from
Mansfield Woodhouse, England
@virginmedia hi, my TiVo v6 remote has became laggy & slow to respond, I’ve put fresh batteries in this morning & just reset the v6 box via the settings menu but to no avail. Any suggestions? Thanks
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I need to speak to customer services about a mis sold installation
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Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia my contract runs out next month been on phone, best deal for my current service you can offer is £120. Sorry guys I aint paying that for existing service which dont offer top spec equipment and speeds that new customers get. Time to move on, sure sky can offer better
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.
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Mark Bell
(@67BLADE) reported
from
Chesterfield, England
@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
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amy simpson
(@amy_jo_23) reported
from
Nottinghamshire, England
@skytv is there any jointing offers? Could someone contact me please? I’m with @virginmedia but they wany me to pay more a month for a service that is useless the internet is shocking!!! My contract is up so time to leave!
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adam birch
(@AdamBirch92) reported
from
Mansfield Woodhouse, England
@virginmedia I have not been able to use my internet for the majority of our contract. I contacted you multiple times to be advised to pay an additional £5 per month for a better service to now find I am being charged £56?! I am in my cooling off period and i wish to CANCEL.
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Maisie Johnson
(@MaisieJohnso) reported
from
Nottinghamshire, England
@virginmedia Thanks for getting back to me! I saw the link to the status checker in your reply to someone else, ran it and somehow fixed it. Still a mystery as to why it went off suddenly but good to know I can get help with a tweet!
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
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Maisie Johnson
(@MaisieJohnso) reported
from
Nottinghamshire, England
@virginmedia how do I find out or report if there’s a problem with the internet in my area.
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tim A▪︎I▪︎kin ᒡ◯ᵔ◯ᒢ
(@tim_aikin) reported
from
Nottinghamshire, England
Are companies hiding behind the #dataprotection act because of poor ill thought out protocols? I've just experienced this trying to sort out no phone service for my Mother trying to get them to test the line for her panic alarm! @virginmedia get your act together!
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@virginmedia hi - I have a sim only mobile contract that's not been used for at least 18mths. I've stopped the DD as I'm unable to simply cancel via website and the number quoted to call doesn't work. I've got nowhere to go with this problem now.
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Amy 🦉
(@Amy_1867) reported
from
Sheffield, England
@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr me Box builder
(@MrmeBoxbuilder1) reported
@virginmedia What the hell is actually going on with your broadband in the sn2 area of Swindon. Your customer service states you've had a fault since July yet everyone effected still have to pay 100% of there bill for less than 50% of there service.... Disgusting
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Rob Neill
(@RobNeill_IT) reported
@virginmedia Will do 10am tomorrow will be around 48 hours since the outage started
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David Cooper
(@quackspeak) reported
@virginmedia I've got "Your mailbox is not available at the moment." for 8 hours now. Can sign in to Virgin Media but not my email. Is there a general problem?
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Chris Reid
(@ChrisRe38297519) reported
@virginmedia an absolute joke. Three weekends in a row installation has been cancelled with no calls and all no shows! Customer service couldn't care less and so unhelpful. Got to wait two and a half weeks for new date!
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Médah Hdn
(@cnoah21) reported
@virginmedia This was supposed to be fixed by 8 pm yesterday, then 12 noon today. If anything, it has gone worst as we have no TV now. Please, could you to tell us what us happening in ME20 6DE and when it will really be fixed.
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ZB95
(@__zb95) reported
@virginmedia when will broadband return in the swords area as there's an outage in my estate? It's been over 2 hours
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Tim
(@Romseybloke) reported
@virginmedia I have to wait 5 days for it, and you have been charging me for a phone line for a couple of months now which I haven’t used, also why can I never talk to anyone in the uk?
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Kirsten Jack
(@JackKirsten) reported
@virginmedia Nothing, the page doesnt load. I'd hazard a guess that it's timing out. Why are so many people experiencing issues?
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Olivia Petter
(@Oliviapetter1) reported
@virginmedia Nope -- please can you give me a number to ring or something? Would be a huge help as need the box urgently. Thank you!
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MaskedWhore
(@MaskedWhore) reported
@virginmedia continues to provide the WORST customer service EVER! Every agent I have spoken 2 REFUSES 2 pass me through to a manager! REFUSES to log a complaint! REFUSES to listen to previous calls! Take previous account notes (that I have no control over) as GOSPEL! DISGUSTING!