Virgin Media Outage Report in Pleasley, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pleasley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pleasley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (6%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Pleasley, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Sutton in Ashfield, Chesterfield, Mansfield, Worksop, Alfreton, Kirkby in Ashfield and Belper.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sutton in Ashfield |
||
| Sutton in Ashfield |
||
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pleasley, England
Latest outage, problems and issue reports in Pleasley and nearby locations:
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Hannah Priest
(@hpriest92) reported
from
Market Warsop, England
@virginmedia my broadband is down AGAIN. 3rd time in a fortnight, what am I actually paying these extortionate fees for?
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Dave Harwood
(@DaveHarwood1) reported
from
South Normanton, England
@virginmedia Why is it so damn frustrating to actually speak to someone regarding a mobile issue?
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Thomas Foster
(@Sedontane) reported
from
Newbold, England
@nickkzie @scazz786 @virginmedia I have their business broadband, it's been awful. I then pulled the Internet cable out of the modem and fell back on the 4G backup on my plan. Fixed. I'll plug the cable back in tomorrow and get my speed back.
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia
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Terry Hague
(@TezzaBelle88) reported
from
Sheffield, England
I’m gonna stop having days off because every time I do the WiFi seems to be down #VirginMedia
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@PaulbernalUK @virginmedia I can’t help with that. Good luck.
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update
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Prof Maddy Arden
(@maddyarden) reported
from
Sheffield, England
@virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .
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Terry Hague
(@TezzaBelle88) reported
from
Sheffield, England
Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
@virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.
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John Armitage
(@ArmitageJohn) reported
from
Sheffield, England
@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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Tony Roe
(@tonyroe) reported
from
Nottinghamshire, England
@virginmedia I’m not thinking I’ve decided. And the obstacles you put in the way from complaining about poor service to wanting to leave mean I’m very unlikely to return…so not very wise really. Thank you for the postal address.
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Russell Morrell
(@stagladanddad) reported
from
Annesley, England
Hey @virginmedia my landline has stopped working again This is the second time I've had this problem now You'd have thought with you putting the prices up your service would be better?
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia This service was not offered so yes I’d be free for a webchat
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@virginmedia Think you need to look at your process for vulnerable adults. Elderly aunt with fault on landline and therefore no working Careline emergency alarm. No engineer until Friday - if she falls or is taken ill who is going to help??
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Arnold
(@arnie1984) reported
@virginmedia It's a joke though, we pay for a service and it doesn't even run properly. I'd love to say it's only a one off scenario, but it's happened more this year than others. I'd swap provider if I could but Sky in this area just doesn't reach the same level as you when working.
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James Arnold
(@arnie1984) reported
@virginmedia a little unhappy that my Virgin Media services have been down from around 0730 this morning and it shows it's not going to be resolved till tomorrow afternoon. My postcode is TW19 7HY. A little unhappy as we've been unable to use services we pay for due to WiFi.
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Adam Damarell
(@ExN_SKRT) reported
@virginmedia 4 times in 6 days that both broadband and Tv have been down for extended periods of time. What on earth is going on at Virgin media? Happy to take my £70+ a month, will be claiming compensation.
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Lorna Willins
(@LornieWillins) reported
@virginmedia please answer your phone I need help with my virgin media app
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Gary Mortland
(@gary_mortland) reported
@virginmedia Virgin media broadband is useless. I’ve been without service since Saturday and still not sorted🙈
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Yorkshire Sherpa
(@Farke_In_El) reported
@virginmedia I'm specifically talking about the SkySports app being down?
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🇯🇲 Big Savo 🇧🇧
(@remysosav) reported
Virgin media playing up once again lol. Cant even do my ******* course unless i burn my data. @virginmedia you lot are so absolutely ****.
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Well Fan
(@DerekMo04274549) reported
@virginmedia I urgently need help with virgin media services. Your “help” functions and automated phone lines make it impossible to speak to a human being.
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Yorkshire Sherpa
(@Farke_In_El) reported
@virginmedia Hi. Missed the cricket yesterday cos I couldn't sign into SkySports. Still the same today. Any estimated fix time as I think it might be a national issue and not just me.
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Kirstie
(@Kemkerr) reported
@virginmedia Internet justcwent down. Tried using my virgin media status but got an error msg. Is there an outage in the SL4 area?