Virgin Media Outage Report in Maltby, Rotherham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maltby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maltby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 01: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Maltby, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Doncaster, Chesterfield, Rotherham, Barnsley and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Doncaster |
Total Blackout | |
| Sheffield |
TV | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maltby, England
Latest outage, problems and issue reports in Maltby and nearby locations:
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia No it's always slow lately
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia Yes but can never get through via phone
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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Paul
(@paul_gibbo921) reported
from
Worksop, England
@virginmedia your customer service is appalling i only wanted to remove skysports and by sports from my current package but now im thinking of cancelling the whole lot absolute joke of a company
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia Hi no - the link is broken and chat says up to 4 hour wait 🙈 .. please just want to order the booster please
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
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Angelina Perrett
(@liaryredhead) reported
from
Sheffield, England
@virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond
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Mr Riddlesworth
(@mrriddlesworth) reported
from
Rotherham, England
@virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!
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Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
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john leesley
(@JohnLeesley) reported
from
Sheffield, England
@virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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Mark Powell
(@Mark_D_Powell) reported
from
Doncaster, England
Awful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark'M'Merrett
(@MarkMMerrett) reported
@virginmedia having problems with my internet. Im in croydon, since 2amish yesterday i been having speed problems with my internet (speedchecks and diagnostics saying everything is fine). sites/online game/tvio youtube can take a long time loading and cut out on both routers
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Jacqueline Rogers 👣
(@networkbarefoot) reported
@consultancy_you @virginmedia The most stressful thing about working from home from me is not knowing if I can rely on @virginmedia and being told I must be wrong because they can’t see a problem at their end. So sorry you are experiencing this also 😕
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Peter B.
(@West_Lower_Blue) reported
@virginmedia Third morning running and no broadband! Also, yesterday download speed 56 Mpbs - not bad for a customer on M600 ultimate Oomph. So disappointed and frustrated at the awful service and customer service.
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Alex Keeling
(@AK_LTFC) reported
@virginmedia the worst internet provider ever! I’m trying to refrain from profanity but you’re making it so hard not to! I’ve had enough of your poor provision (18th century not 21st!). As for your customer service...well...in short. There isn’t!!!
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Larah Yearwood
(@larahyearwood) reported
For the love of God @virginmedia CAN YOU JUST FIX THIS ALREADY ITS BEYOND RIDICULOUS NOW!!!!!!!!! HOW CAN YOU TREAT CUSTOMERS LKKE THIS?!?!
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Candace SERIOUSLY ANNOYING Kendall
(@candace_tg_k) reported
@virginmedia Yes obviously I have raised a complaint, two in fact, but no action has been taken. You count on the fact that constantly stonewalling customers and forcing them to endure hours on hold will eventually break their will to continue. Code of practice!!!!!
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Gabriel!🏌🏿♂️🇬🇭
(@GTFOBangerz) reported
**** virgin media all my ****** hate virgin media
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Tom Jackson
(@tj1000000) reported
@virginmedia *sends scripted response and doesn’t acknowledge what the customer is actually saying again* This is what we’re talking about.
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Sebastian
(@mr_basti) reported
@virginmedia Lol @virginmedia - try to develop a customer service support team before you start posting your meaningless bullshit
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Jim Taliadoros
(@smartspring70) reported
@bt_uk @virginmedia hi BT. Thanks for getting back. You will be pleased to read that we have come back to BT after cancelling our virgin contract 3 weeks after sign up waiting for installation. Dreadful offshore customer service experience. They were a disaster.