Virgin Media Outage Report in Maltby, Rotherham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maltby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maltby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Maltby, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, Barnsley, Worksop, Doncaster and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maltby, England
Latest outage, problems and issue reports in Maltby and nearby locations:
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
Dealing with ongoing @virginmedia connection issues whilst trying to work is bad enough, but then repeated issues whilst trying to watch #sheffieldUnited lose again is just too much. Especially as my bill is pushing £50 a month. Can't work, can't suffer the footie. Come on virgin
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.
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Ian Naylor
(@ianpnaylor) reported
from
Sheffield, England
@virginmedia Not really. He said that there had been an outage in the area. That seems to happen nearly every day at the moment. Resetting the box multiple times, running a test, waiting then hoping.
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
@virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??
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simon
(@sihackett86) reported
from
Sheffield, England
@virginmedia hi recieved an email regarding an upgrade on WiFi network for hub 3 can you tell me what has been upgraded so I am able to alter my devices accordingly please
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Amy 🦉
(@Amy_1867) reported
from
Sheffield, England
@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@mouthwaite @virginmedia I had awful internet for years with them best thing I ever did was change to sky and not only do I get more for my money it’s cheaper than what I was paying roughly three years ago xxxx
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@virginmedia WiFi constantly dropping out. How do I fix this plz
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I finally got through to a real person via text today and booked a landline appointment, although It’s not the anytime plan that I wanted . Never had so much trouble switching provider. Almost not worth it.
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I need to speak to customer services about a mis sold installation
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Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Hi, Liam said someone would call back tomorrow. No issue with service, just can't have in the new build. The service is not in the area. Let's see if we get the call back tomorrow. Shouldn't treat a leaving customer like ****.
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
Recently renegotiated my contract with @virginmedia just received notification that they are billing me for 50% more than was agreed. Called them and they cannot explain why, and have registered my complaint and someone will call me at some point in the next 48 hours. Scandalous
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia mandatory internet down again S65
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia No it's always slow lately
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Mark Bell
(@67BLADE) reported
from
Chesterfield, England
@virginmedia I have tried that text service for the last two days. ‘Terri BOT’ is no use. I need to speak to a real person . All that needs doing is the issue of a new bill without the £35 activation fee. This is becoming the worst decision I’ve ever made in relation to switching broadband
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Barry Wilkinson
(@millersfm2011) reported
from
Conisbrough, England
@virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.
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Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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🎼 Phil Johnson
(@philbaz12) reported
from
Doncaster, England
@virginmedia Here’s hoping that we get a call back tomorrow, just been on hold with the chat bot ? No resolution as of yet. The new billing is generated on the 4th. Let’s hope it gets sorted. The agent offered us a deal based on what Sky offered us. Previous Sky customers of 10 years #SkyTv
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Mark Bell
(@67BLADE) reported
from
Barlborough, England
@virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JaniceMcN24
(@naughto_mc) reported
@virginmedia I had my service’s installed on 26 January and requested the transfer of my existing telephone number. I have not been able to get access to my virgin media, despite several phone calls and hours spent on WhatsApp. I was given an IT reference ID P011749537 on 1st February 1/
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Badmanners
(@JohnRelen1) reported
@virginmedia I am still holding on whilst they find someone so I can understand what they,and I mean no disrespect but I have very poor hearing and I cannot download the contract as I cannot find it on my mobile
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Spring
(@springlew114) reported
@virginmedia Yeah because your router sucks and doesn’t cover my house.
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Joseph Elliott-Coleman
(@Jelliottcoleman) reported
@virginmedia is a joke. No Internet since Wednesday (15/2), engineer booked for Saturday (18/2), day taken off work. I had to phone up to learn that the engineer had been cancelled and arrange for new appointment Monday (20/2). Very poor service for a 22 years long customer.
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Andrew Minsky ACA
(@andrewminsky) reported
@virginmedia This is ridiculous. Why should I wait hours on a phone for you to provide me a service I pay for?
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Mike 🇺🇦
(@mikehart147) reported
Had no internet between Tuesday and Friday, been back online for 24hrs and now it's down again. Technicians came today and said there are no issues my end, but @virginmedia insist there are no problems and I need another technician to come out. I better be getting a refund.
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Rob Ellis
(@RobEllisUK) reported
Anyone finding it impossible to cancel their Virgin Broadband or Virgin Media @virginmedia You need to report them to @Ofcom .....its the only option when they seem to deliberately be making it difficult to leave their services. Make a record. #Virginmedia #virginbroadband
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John D
(@Jdd535) reported
from
Stapleford, England
Virgin gone down again... Great wen it works... but wen it goes its bad.. n wots worse is their customer service.. or rather lack of it!! Far worse than SKY.. but swap 2 moz.. terrible!!! #sky #virginmedia
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mcarr
(@michaelcarr26) reported
@virginmedia sick of constantly off on off on off on to get internet counting down to end of contract to get rid...
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Andy Anderson
(@hedgefundguru) reported
@virginmedia every other time i try to watch a movie on prime, netflix or disney the service is crap. Stop/start. God knows why i pay over £1200 a year for this rubbish