Virgin Media Outage Report in Maltby, Rotherham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maltby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maltby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Maltby, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Rotherham, Sheffield, Chesterfield, Barnsley, Doncaster and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Total Blackout | |
| Chesterfield |
Total Blackout | |
| Barnsley |
Internet | |
| Doncaster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maltby, England
Latest outage, problems and issue reports in Maltby and nearby locations:
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
Twice now I've been let down by @virginmedia 2 holiday days taken and still no engineer has turned up despite receiving letters of install dates. Customer service didn't even seem to care #shocking 😡
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
Well @virginmedia nearly two weeks without reliable internet. What a ******* crap service you 'supply'.
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia Great news. Virgin was installed today.... still not working tho and now I've been told saturday. Joke of a company
-
John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia Had yet another fault with V6 box , called helpline , promised an engineer today between 12-4pm I’ve waited in from 9:30 am never left the house , a card was pushed through from engineer saying he’d missed me , he didn’t knock or ring the bell , fuming is an understatement
-
Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 😂 see how long it takes to ring me - abysmal round a loyal paying customer
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Load of crap from robot telling us we have intermittent service. Probably to avoid payment
-
🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@JonAshman2 @carmichaeltimo1 @gt2andy @virginmedia Yeah customer service is never an issue til ya need it , car insurance ,net, mobile phones , it's all good when it's good but goddamn terrible if ya trying to sort a problem 👍
-
David Pilkington
(@dpilks) reported
from
Wales, England
@virginmedia Not surprised, showing no service problems. Hmm must be as good as their resolution team - all promises until they’ve got your money then either broken promises or just silence
-
Shhhhhhhh
(@andyhall280) reported
from
Sheffield, England
Virgin media red button for sky sports not working!.. paid £10 for ifollow for the 2nd half #swfclive ...wish id have done this earlier while been on hold to virgin for 45mins!
-
Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia My service is rubbish - spoilt the football World Cup last year, and now the rugby World Cup - picture keeps blipping
-
🏍️ Dave 🐶
(@thurnscoe_boy) reported
from
Bolton upon Dearne, England
@carmichaeltimo1 @gt2andy @virginmedia Well ya best check , i was told they only support slow speeds 🤔
-
Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Nah - I’m not chasing anymore - 18/19years of loyalty and you treat me like shit - I’ll let my contract run down and join @skyuk or @bt_uk
-
Tom staniforth
(@tomstanny) reported
from
Sheffield, England
@virginmedia My house requires the cable pulling in under the road, however you did know about this. My problem is I've been given 2 dates and I've used 2 holidays. 1st date engineer turned up but didn't do anything 2nd date didn't turn up at all. Useless!!
-
Vampire Bait
(@Antoinne73) reported
from
Sheffield, England
@virginmedia I’ve contacted them numerous times - they have my service complaint - over 40 days they had it - my account number is in this thread somewhere
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
@virginmedia Have abandoned that as a waste of time. We would go online, but surprise... internet not working
-
John Foster
(@JohnFoster1969) reported
from
Sheffield, England
@virginmedia I called 150’to complain got passed around as always they told me@I’d have to reschedule and I refused as it was no fault of mine , after an hour on hold I asked for customer complaints and was put through , the lady was dealing with my issue and I was put on hold again
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
@DalGarcha @virginmedia We have had no, or hardly any internet for nearly two weeks. Pathetic 'service's.
-
John Foster
(@JohnFoster1969) reported
from
Sheffield, England
Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted
-
John Law
(@JohnLawArt) reported
from
Mexborough, England
Well two weeks without internet thanks to @virginmedia all you get it bluff, excuses and some idiot in India reading from a sheet. Absolutely pathetic 'service'. @SkyTV here we come. Keep away from these charlatans
-
David Benton
(@Davidbenton2020) reported
from
Sheffield, England
@virginmedia your service is utterly unacceptable and rubbish I pay my bill today then my broadband and TV dont work I want to leave you ASAP never had a issue with sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Heather Flames
(@HeatherFlames) reported
@virginmedia we receive no paper bills, just notifications saying the price is going up, calling is painful and nothing gets sorted. Visit to store ages ago promised to update email address, we only get virgin media spam on it. HELP!
-
Gav
(@GavinRichards) reported
@virginmedia You’ve turned your chat function off. There is no longer a button to start it. I am now without any way to contact you about this issue except here
-
David Renfree
(@david_renfree) reported
@virginmedia On hold for about 20m & spoke to a helpful agent who said she couldn't cancel any of my services (I was upgrading also) she would put me through to another team. I then queued for another 20m, the call answered & then silence. After 5 more mins they cut me off! Help
-
John lawless
(@Jonlws01) reported
@virginmedia Please take this message as official notice that I wish to cancel my tv service. Now please reply with an acceptance message so I can screenshot it and cancel my direct debit. Thanks in advance you've been most helpful
-
Mas
(@Mas_A94) reported
@virginmedia how are you supposed to call customer service? Been looking for about half an hour now to talk about slow connection and about wifi booster. I want the number not Tweet solutions. Everytime I try call it cuts me off? Is that even the correct number on website?
-
Colin
(@Colin92852325) reported
@virginmedia I have been trying to contact customer services on 150 & 0345 454 1111 but the line will not connect. Trying to place an order but will not let me do it online
-
TheBodyCount29
(@TCount29) reported
@virginmedia is the customer service phone number down?
-
Chris Stuart
(@Mrchrisstu) reported
@virginmedia I can't get through on your customer services line 0345 454 1111. It's telling me the persons phone is unavailable. Please can somebody contact me?
-
ochaye😜
(@badassscotsman) reported
@andycampbell87 @virginmedia I just did it told Ofcom of the vast problems I was having since January last year. Engineers promised never sent nothing was getting fixed they breached there contract. So enough was enough. Was paying anymore for a service I was definitely not getting.
-
Dr Heather Williams MBE
(@alrightPET) reported
@virginmedia Which number should I call on to speak to someone to explain the issue (not go through an automated menu of troubleshooting advice)?