Virgin Media Outage Report in Maltby, Rotherham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maltby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maltby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Maltby, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Doncaster, Worksop, Chesterfield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
TV | |
| Sheffield |
Wi-fi | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet | |
| Sheffield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maltby, England
Latest outage, problems and issue reports in Maltby and nearby locations:
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia hey guys! One of my network ports on my router has stopped working. Any ideas if I can get a new router? I can DM you my details?
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia A week ago your nan rang on Monday & said he’d ring back on Wednesday but never did, your guy this afternoon said he’d call me if he cut me off which he did but didn’t call 🤔
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia Yes. I just want to speak to someone and get this resolved otherwise I want to cancel altogether
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia this service is abysmal.. no one answering calls again, no live chat, how can I fix my problem if no one is available to talk to. We’ve been having issues since 26/10/20.. absolutely crap. @SkyUK we’re on our way
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@samuk29 @virginmedia It’s unbelievable how bad the customer service is, I’m actually happy with the product but the customer service for sorting my problem out is shocking!
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Samantha Harrison
(@SammyJT77) reported
from
Sheffield, England
@virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.
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Jo of JAM Artworks
(@jojo_oh_jojo) reported
from
Sheffield, England
@KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well one of my network ports still isn't working. Had the router for years. Anyway I can get a replacement?
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Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot
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Curt Davies
(@curt_curtdavies) reported
from
Conisbrough, England
@virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia Three days to answer a text is some kind of busy! Do you think maybe you’re busy because people can’t get their issues sorted & need to keep ringing back over & over again?
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Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Done that. Looks like the TiVo box the likely problem. Needs replacing. So how do i do that? Phone leads to online help: online leads nowhere helpful, for just replacing a TiVo box. Ideas?
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Saphy
(@Saphysaft) reported
from
Sheffield, England
@virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)
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Rebecca Hardy
(@RebeccaRose_B) reported
from
Doncaster, England
@GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@richardbranson yo! Can you fix my internet? @virginmedia
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Michael Harrison
(@Michaelh747) reported
from
Staveley, England
@virginmedia Well it keeps cutting out and I still haven't had a response about my broken network port on the router. I'm just stuck
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Derek Libberton 🏴
(@Yorkie_Jock) reported
from
Sheffield, England
@virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia can you tell your complaints dept that I’m going to cancel my direct debit in an attempt to get them to ring me back please been waiting all week & tried twice today & they cut me off both times
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian cantlow
(@i_cants) reported
@virginmedia shocking service an absolute disgraceful customer service and for the money you charge you should be ashamed of yourselves, no internet yet again and that's apparently following an upgrade in the are! Yes I've called customers service!
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SaltertonArtsReview
(@saltertonarts) reported
@virginmedia Sadly not. It was an outage of several days that we weren't notified of when we signed up late last week. Not possible to work from home so now using annual leave. But we are within the cooling off period so will likely give you another call to cancel.
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SayWhaat?
(@badjeroo) reported
@virginmedia Just used that number. It’s tedious and more frustrating than calling your cust service. How can my issue be followed up on when the bot asks me twice if i need help with my mobile.
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Jerome O'Callaghan
(@Saladboxman) reported
@virginmedia Broadband out since 9am this morning. Originally 1.30pm fix now 11.30pm! Any proper update rather than ‘working hard to fix it’?F009128496.
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Desperate Father & Husband
(@Shakeel416) reported
@virginmedia my wifi is down in Windsor. What’s the issue.
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Paul Norris
(@iampaulnorris) reported
@virginmedia I have called and spent 2 hours earlier today which is why I went to Twitter to complain. You have added no value and have wasted my time. I am going to cancel all VM services and three mobile phone contracts. As i said before piss poor
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James Carlin
(@jamescarlin77) reported
Evening @virginmedia, my pre-install was supposed to happen today. At 4pm I was told by CS the team would definitely be here today, anytime up to 6pm. That’s been and gone, live chat goes into infinite loop passing me back to the bot, and text chat not connecting to anyone. Help?
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Azeem Azhar
(@azeem) reported
Waited six weeks for @WeAreOpenreach to clear a duct down to my house. Meanwhile, @virginmedia rocks up and, in three days, cables over 100 houses in my road and surrounding streets. One company has its game together, the other is a mess.
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SP18
(@SP1814) reported
@virginmedia I was told I will get an email. I am very disappointed with the Virgin Media. I have been with Sky for 10 years and never experienced such rubbish customer services.
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VelouriaVonkFE
(@velouriavonk) reported
Never join @virginmedia engineer told me the boxes are so out of date you need booster equipment but can only get one booster box at a time and ALWAYS out of stock and my service is down for the 2nd time today!