Virgin Media Outage Report in Lee-on-the-Solent, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lee-on-the-Solent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee-on-the-Solent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Lee-on-the-Solent, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Newport, Southampton, Portsmouth, Havant, Gosport, Waterlooville and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Total Blackout | |
| Southampton |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Newport |
Total Blackout | |
| Havant |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Lee-on-the-Solent, England
Latest outage, problems and issue reports in Lee-on-the-Solent and nearby locations:
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia you should be ashamed of the way you treat customers, no one contacts me , nobody wants to talk, disgraceful!!!!!!!
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Jez McKean 🇪🇺
(@jezmck) reported
from
Eastleigh, England
@virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.
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Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
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martin bigwood
(@BigwoodMartin) reported
from
Waterlooville, England
@virginmedia They need to dig up to find the connection, not just me but others in the street. Appreciate that technology costs, but where's the loyalty. In the long term cheaper for me to leave you, then come back as a new customer.
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia The advice given was call customer service on September 1st and ask for”transfer to voice over ip “ but as I’ve said can’t get through and I’ve had enough of sitting listening to terrible music for nearly 4 1/2 hours!!!
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.
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Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working
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Sonya McLean
(@Sonnmclean) reported
from
Eastleigh, England
@virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!
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Matt Wick
(@MAFFYOU69) reported
from
Portsmouth, England
@virginmedia bt sports 2 absolute crap picture. Sort it out for the game.
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(((Chloe)))#BREXIT #nodealnoproblem
(@StVitusDance) reported
from
Gosport, England
@virginmedia You are an absolute JOKE Weve been waiting since March for our phone line after you DIDNT install when doing BB 2 visit,wrong person 3 visit,didn't turn up Complaint-no action 4 FINALLY TODAY youve sent the FAULT GUY AGAIN who cant do it! We need INSTALLATION! 😡
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Sonya McLean
(@Sonnmclean) reported
from
Fareham, England
@billy77483355 @virginmedia So was told the same on the phone with Customer Services. Let’s see if this time the person actually delivers what she said she would!
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Drunken Newbie
(@Drunken_newbie) reported
from
Portsmouth, England
@virginmedia Lol deals been a virgin customer for 5 years my contract run out last week so they hiked the prices up £12 and said theres no deals on at the moment... but we can give you a £4 discount. Customer service is shit at virgin, when I said ok I'm thinking about leaving he said ok lol
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
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segun adegunwa
(@sosimple419) reported
from
Gosport, England
@italkHants you guys are committing fraud by taking money from ex customer that's with @virginmedia currently. And you are adamant is your right to take money when she didn't set up direct debit..
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Straight Outta Éire
(@EireOutta) reported
@virginmedia cut off our service so I rang them they wouldn't deal with me after paying the rep told us ring back before 7 but can't get through to anyone so now we have no TV or broadband for the night 👏👏
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Scott Cochrane
(@ScottCo1976) reported
@virginmedia spent 2 1/2hrs on hold, transferred & cut off by various depts trying sort out my broadband package further to notified price increase. can’t obtain same deals open to new customers. V poor customer care for existing customer of 6 yrs. now considering alternatives😤
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Rob Allen
(@roballen) reported
@virginmedia been on hold for over 1 hour wanting to cancel service. Why’s it so difficult?
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Juliana
(@jiffreitas) reported
@virginmedia been trying to cancel my package for weeks since you don’t cover the area I’ve moved into and I can’t get hold of anyone and when I do your advisors just hang up
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Michael
(@Michael25255231) reported
@virginmedia Hi I've been trying to get through on the phone for nearly 2 weeks & no reply to emails either. My termination date has just passed and I want to cancel as the price has doubled. Have to do it over the phone but can never get through. Can you contact me please?
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Stevo
(@Chip2114) reported
@virginmedia Still not sorted despite many hours on the phone. What an awful company.
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Colin Summers
(@MM0OPX) reported
Just said cheeribye to @virginmedia as we now have BT fibre in the area. Their broadband is good when it works but their customer service and business model is woeful if not shameful. They need to seriously up their game as BT puts in more and more fibre.
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Looby - Temple Spa
(@loobythornfly) reported
@virginmedia oh my god!!! Trying to cancel with you is turning into a nightmare!!!
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Alan Higgins
(@HigginsAlan) reported
@virginmedia what sort of service do you actually offer a message comes on my telly to call you so I do and all you do is send a text with a link that has no relevance. At what point did speaking to someone become such hard work
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JRiH (2)💙🏴
(@JRiH2020) reported
Dear @virginmedia Want to say thanks for keeping me on hold for 43 minutes, and then when I get connected to someone they claim they can't help and pass me to billing for some reason??? ******* deliberate to annoy people, like me, I hope they ******* leave you. ARSEHOLES