Virgin Media outages and service status in Lee-on-the-Solent, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Lee-on-the-Solent, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 10, 2:18 PM GMT+1.
- TV (50%)
- Internet (30%)
- Wi-fi (14%)
- E-mail (2%)
- Total Blackout (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lee-on-the-Solent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee-on-the-Solent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lee-on-the-Solent, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Waterlooville, Gosport, Havant, Fareham, and Gosport District.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 17 hours ago |
|
Southampton
|
Internet | 1 day ago |
|
Portsmouth
|
3 days ago | |
|
Waterlooville
|
TV | 4 days ago |
|
Portsmouth
|
Internet | 8 days ago |
|
Portsmouth
|
Internet | 9 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Lee-on-the-Solent, England
Latest outage, problems and issue reports in Lee-on-the-Solent and nearby locations:
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Vinnie Davis (@vinnie_davis) reported from Portsmouth, England@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
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Clare Old (@enkeli85) reported from Southampton, EnglandDisconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄
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Mike Walker (@MikeWalker2012) reported from Fareham, England@virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.
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Rob N (@RobNeedhamFR) reported from Havant, England@virginmedia No telephone service in PO9 very poor Virgin Media on a day people want to call their families!
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BurtyAdam (@BurtyAdam) reported from Gosport, England@virginmedia what is going on with your internet. Been with you since July + never known a service with so much down time. Went down yesterday, went down again today with a known issue and an engineer out to fix. Back an hour before it drops again and now there's no known issues
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the devil (@Waspsoton) reported from Portsmouth, England@SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then
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Trevor Webb (@WebbTowers) reported from Hedge End, EnglandHi Is there a problem in the SO30 area? @virginmedia
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Jeff Otton (@Jeff_Otton) reported from Portsmouth, England@virginmedia Yeah I did - and I used the ridiculous online assistant. However the problem is my wifi signal is really bad. But because they can’t see a problem their end they won’t help. Plus the queue to try get help is really bad. Your call is in a que because we’d rather employ telesales
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Steve Forbes (@ForbesyPresents) reported from Southampton, England@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.
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Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England@virginmedia I'll try to sign in with a different email address.
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Brooke Smedley (@Brooke_Smedley) reported from Portsmouth, England. @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?
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Nicola Foster (@mayonnaise65) reported from Portsmouth, England@JulieSchollick @virginmedia Ours was down last thursday in Portsmouth. Couldn't work as work from home. Lots of people are having major problems with Virgin x
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Cliff Emmans 💙 (@clifhard) reported from Portsmouth, England@virginmedia how many more times am I going to lose my broadband connection.Says no problem on service status but when I run test it says there is a problem in your area.Getting fed up 😡
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michael stanley (@mikeyboystanley) reported from Portsmouth, England@virginmedia I can't not wait until my broadband contract is up, its the worst Internet connection I have ever known it drops out 4 to 5 times a day. And when I contract your customer care team they are no help at all.
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Pauline Richards (@PaulineR59) reported from Southampton, England@LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty
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Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia Not according to the @virginmedia link, ‘looks like there are problems in (postcode) etc’ so what you say is not the truth! Perhaps you can communicate with your comms people to be on the same pg? Also,communicate with your customers. I am doing all the work to know what’s happ
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colin grinnell (@colingrinnell) reported from Southampton, England@virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Takezo Shinobi (@Tiger_Tear) reported@MartinSLewis Yesterday done it with my sim contracts. Got them down from £17 to £13 each and with more data. Also I usually haggle with Virgin Media every 18 months. Been maintainin my broadband contract at £48 per contract for the last 5 years. - highest bandwith too.
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Jane ferguson (@Icklefergie) reported@virginmedia How many promised texts and phone calls does it take to actually be contacted. Waited over 2 weeks for resolution of a problem with Virgintvgo due to O2 linked accounts!! Still no returned calls … despite several phone calls, what do I need to do???
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Steve George🏴 (@George66Steve) reported@lennylaw @virginmedia What's the number? Companies don't like to be contacted directly these days and finding contact numbers is often very difficult. You'd be performing a public service by letting us all know what Virgin's is.
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John merry (@Johnmerry85) reported@virginmedia Intermittent signal in your area is that the reason my Internet has been on and off since 3pm and speed is terrible?
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Ania Sowinski (@AniaSowinski) reported@epwhamilton @virginmedia I am having the same issue! It’s nothing to do with my hub and @virginmedia refusing to acknowledge this
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Becky (@chibs9184x) reported@virginmedia need to speak to you lot about something. Been told one thing by your customer service agent, and this hasn’t been followed through (do have copy of the web chat to prove this also!) 😤
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Terry Hughes (@ctidbluemoon) reported@virginmedia have you got a nationwide outage internet dropped in M24 area
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tobias slender (@TobiasSlender) reported@virginmedia I’ve had no internet for 2 days and every time I call im placed on hold for ever then cut of, not very good customer service
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Mary (@Mary19764789) reportedEcho chamber again on Virgin media and Irish media in general Focusing on the big bad far right and not on the cause of the current crisis #TonightVMTV
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Sodium (@sodiumlights) reportedSo, my @virginmedia hub died on Thursday. Finally worked out how to call them yesterday. Today a guy comes out to fix it but can't. Just got a message saying they'll be here on TUESDAY. Until then, no internet or TV. And no changes to the heating. Or the cat flap...