Virgin Media outages and service status in Lee-on-the-Solent, England

Problems in the last 24 hours in Lee-on-the-Solent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee-on-the-Solent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lee-on-the-Solent, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Havant, Gosport District, Fareham, Southampton, Gosport, and Cowes.

City	Problem Type	Report Time
Portsmouth	Internet	16 hours ago
Portsmouth	Internet	24 hours ago
Portsmouth	Total Blackout	4 days ago
Portsmouth	Internet	5 days ago
Portsmouth	TV	5 days ago
Portsmouth	E-mail	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lee-on-the-Solent, England

Latest outage, problems and issue reports in Lee-on-the-Solent and nearby locations:

• 
  David Male (@davidmale123) reported 5 minutes ago from Portsmouth, England

  @virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!

• 
  Clive Hewitt 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@taxiclive) reported 8 minutes ago from Gosport, England

  @virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.

• 
  wes knight (@knight37) reported 9 minutes ago from Portsmouth, England

  @noonboots1 @virginmedia Cityfibre are down my street laying cables unless virgin media want to let me have it for price they are offering I be gone and I have been with virgin media for good 10 years. Started off 30 a month now your looking at 57 soon! Joke price for something that should be free 4 all

• 
  Ashley Mason (@masonicus) reported 11 minutes ago from Portsmouth, England

  @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

• 
  mark wilson (@obcans) reported 12 minutes ago from Southampton, England

  @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

• 
  James Featherstone (@JFeathjav) reported 13 minutes ago from Southampton, England

  @davenevin @virginmedia Luckily their customer service is excellent 🥴

• 
  Simon Newby (@simonnewby) reported 14 minutes ago from Southampton, England

  @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

• 
  Jason Willoughby (@DragonWILL300) reported 15 minutes ago from Waterlooville, England

  @virginmedia you claim to have restored the WiFi problem, not according to everyone around the country… your service over the last couple of weeks has been diabolical!

• 
  Sarah-Jane Finch (@formula1girl) reported 23 minutes ago from Southampton, England

  @virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.

• 
  jason bundy (@captjabba) reported 23 minutes ago from Havant, England

  Broadband down since 3pm 😭😭😭😭3 daughters losing their shite @virginmedia

• 
  SM (@southnorthener) reported 25 minutes ago from Southampton, England

  @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

• 
  Sarah-Jane Finch (@formula1girl) reported 31 minutes ago from Southampton, England

  @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

• 
  Jane Walsh (@janewalsh47) reported 37 minutes ago from Portsmouth, England

  @virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff

• 
  Trevor Webb (@WebbTowers) reported 37 minutes ago from Hedge End, England

  Hi Is there a problem in the SO30 area? @virginmedia

• 
  Clare Old (@enkeli85) reported 40 minutes ago from Southampton, England

  Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 41 minutes ago from Southampton, England

  Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month

• 
  Shannen AE (@sae_dew) reported 45 minutes ago from Hill Head, England

  @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

• 
  Ryan Stanikk 📸 (@reyewon) reported 45 minutes ago from Southampton, England

  Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

• 
  David Mather (@davidmatheredu) reported 46 minutes ago from Whiteley, England

  @virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?

• 
  Mike Walker (@MikeWalker2012) reported 50 minutes ago from Fareham, England

  @virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Urm (@erm2urm) reported 2 minutes ago

  @virginmedia is there a problem with your login today? I've been to get into my account for hours without any luck?

• 
  AdamB® (@OfficialAdamB) reported 2 minutes ago

  @mobily_uk @virginmedia You get a better deal when u 1st joined then after your in there trap u get shafted, price rise, price rise until u ring them then it drops. Then rinse and repeat. Same ****.

• 
  mancs boi (@DjmarkieT) reported 7 minutes ago

  @virginmedia your service is a joke, internet down since Friday at 2pm update to say fixed midnight, then 4pm yesterday, then updated to 19th at 0:04 and now 20th at 16:04 that means I cant work tomorrow YOUR A JOKE time to LEAVE!

• 
  1836golf tour (@1836golftour) reported 9 minutes ago

  @virginmedia @VirginMedia_TV What part of your complaint has been logged & someone will contact you within 24 hours am I not understanding? Getting close to 72 hours now. You really are the lowest of lows for Customer Service. I guess everyone in The Philippines is asleep now!!!

• 
  Adz (@MrAdz259) reported 11 minutes ago

  @virginmedia I was informed by a customer service rep, that my service would be disconnected on April 16th, after notifying on March 16th, that I had switched providers via one touch switch.

• 
  Martinayres65@outloo (@Martinayres65o1) reported 12 minutes ago

  @virginmedia My complaint has been ongoing and so far you have failed to address it. I have your handler my complaint ref no and he promised I would receive a call back from a manager at 3:00pm. As usual your managers fail to ring back.

• 
  Therese (@Tesz) reported 14 minutes ago

  @virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service

• 
  Callum. (@ThatLadCallum) reported 15 minutes ago

  @virginmedia broadband is completely down in OL2 8HU. Both of us work from home and can’t get online. Need an update on when this will be fixed.

• 
  Jonny Cave (@JonnyCave) reported 18 minutes ago

  @virginmedia You bill me for a paper bill £1.75 raised the issue feb 25th 2025 to which you promised a credit of £10 this never happened and have then continued to bill me on paper bill at £1.75 for 14 months, all chat logs have been kept, then tried to offer me £15 credit in total

• 
  mrpinkcat (@Misterpinkcat) reported 19 minutes ago

  @virginmedia @GlitteringAngel Katie shouldn't have to send you a DM, just treat loyalty with some respect and give people discounts the longer they stay with you instead of giving newbies better deals than long standing customers