Virgin Media Outage Report in Lee-on-the-Solent, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lee-on-the-Solent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lee-on-the-Solent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Lee-on-the-Solent, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Havant, Gosport, Southampton, Fareham and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Havant |
Internet | |
| Gosport |
Wi-fi | |
| Southampton |
Internet | |
| Havant |
TV | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lee-on-the-Solent, England
Latest outage, problems and issue reports in Lee-on-the-Solent and nearby locations:
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia £44.50 for internet that has been down multiple times within a week.
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Sonya McLean
(@Sonnmclean) reported
from
Eastleigh, England
@virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!
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Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
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Matt Wick
(@MAFFYOU69) reported
from
Portsmouth, England
@virginmedia bt sports 2 absolute crap picture. Sort it out for the game.
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Jez McKean 🇪🇺
(@jezmck) reported
from
Eastleigh, England
@virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time
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Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia you should be ashamed of the way you treat customers, no one contacts me , nobody wants to talk, disgraceful!!!!!!!
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh
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Sonya McLean
(@Sonnmclean) reported
from
Fareham, England
@billy77483355 @virginmedia So was told the same on the phone with Customer Services. Let’s see if this time the person actually delivers what she said she would!
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia The advice given was call customer service on September 1st and ask for”transfer to voice over ip “ but as I’ve said can’t get through and I’ve had enough of sitting listening to terrible music for nearly 4 1/2 hours!!!
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(((Chloe)))#BREXIT #nodealnoproblem
(@StVitusDance) reported
from
Gosport, England
@virginmedia You are an absolute JOKE Weve been waiting since March for our phone line after you DIDNT install when doing BB 2 visit,wrong person 3 visit,didn't turn up Complaint-no action 4 FINALLY TODAY youve sent the FAULT GUY AGAIN who cant do it! We need INSTALLATION! 😡
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Siobhan 🧡🖤🧡
(@greatvorn) reported
@virginmedia Hi, I had a loss of broadband both Monday & Tuesday which meant I was unable to work without hotspotting off my phone. I couldn’t access your website or app to log a disruption of service for compensation - are you able to do this or will you blanket refund all customers? Thanks
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Robotnik
(@robotnikhottake) reported
@virginmedia They said the outage is still open which it isn’t since the internets been fine for weeks since the last outage from feb 25th til 9/10th of march
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Wannito
(@Wannito2) reported
@virginmedia The wifi in my house is still down, not working at all. Kept on saying no internet connection. Any support from u guys? @virginmedia
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Ibam
(@imzyii) reported
@LeePartridge16 @virginmedia Worst company out there. One day i had outage and they couldn't explain it and blamed 3rd part devices for the WiFi going down absolutely pathetic
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Michael Bradley
(@MikeJohnBradley) reported
@virginmedia Only joined virgin 2 weeks ago and had more problems in that time than I had in 2 years with sky.
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~ Ms Ella ~
(@DoggsPollocks) reported
@virginmedia @LeePartridge16 Was with Virgin 35 years. Went to Sky two months ago Perfect. VIRGIN. NEVER AGAIN.
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Philippa Thomas 🏴🌎
(@leucarum) reported
@LeePartridge16 @virginmedia They cut my 87 year old FIL’s landline phone off in the migration to digital without warning, releasing the phone # he’d had for 50+ years. Also meant his LifeLine didn’t work. Took HOURS of phone calls and a FB chat before the issue was resolved. No safeguards in place 😡
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tramy nelson
(@tramycherry) reported
getting so fed up of my wifi going down now! i thought it was all fixed virgin? clearly not. hoping it comes back on soon so i can catch up on last nights episode of emmerdale #comeon #hadenough @virginmedia
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Richard Cassidy
(@RichCass1008) reported
@virginmedia No, we had an engineer on Monday who advised mum had been disconnected. Rang your 'customer care' who said there was no landline!!! Then spent 2 hours of my day trying to resolve instead of dealing with my dad's funeral arrangements
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Jacob
(@7aacob) reported
@virginmedia Your internet is ******* ****, your a **** company not worth the £60 every month at all, can’t wait till i can leave the contract