Virgin Media Outage Report in Kingsteignton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingsteignton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingsteignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Kingsteignton, Devon, England
The most recent Virgin Media outage reports came from the following cities: Torquay, Paignton, Exeter and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Internet | |
| Torquay |
Internet | |
| Torquay |
Internet | |
| Paignton |
TV | |
| Paignton |
Internet | |
| Paignton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kingsteignton, England
Latest outage, problems and issue reports in Kingsteignton and nearby locations:
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@laurahiggins_ @virginmedia Honestly, I know it’s a first world problem, but if the taps didn’t provide water when you turned them on there would be outrage. With broadband it just seems all the companies in #Exeter get away with it. We tried BT before and they were #pants
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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DebAndrews
(@AnimeDeb) reported
from
Borough of Torbay, England
@virginmedia tv and bb down. Please hurry up and fix before the estimated time tomorrow 4pm. WFH and have a teams meeting at 10am.
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Andy Cooper
(@DevonLifeEd) reported
from
Exeter District, England
@virginmedia My partner spoke to your customer service team today without much resolution. Suggested we need a booster or a better bundle. Not sure that’s the best answer, given the price we are paying. And service was A1 for 12 months until about 4 weeks ago. There must be a reason for this.
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?
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Ian Bond
(@BondyOfficial) reported
from
Exeter District, England
@virginmedia Good Morning. The issue seems to have resolved overnight but this does keep happening
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Chris Saunders
(@superseagull8) reported
from
Newton Abbot, England
@virginmedia had a problem with your tv service for over a month now, tried all the online troubleshooting and can’t get through on your phone lines. Been holding over 30mins again today.
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia There is a local issue now but we have been having issues for weeks
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Sam
(@samdruiff) reported
from
Bickington, England
@virginmedia what’s the best number for a new customer to call to set up virgin media?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia on demand not working ?
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Ian Bond
(@BondyOfficial) reported
from
Exeter District, England
Seems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
My internet connection is the ABSOLUTE WORST @virginmedia. We don’t pay premium to get the shittest connection. If I wanted bad internet I’d move to Sky. Sort it out now.
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Jσѕιє
(@tacksf0rsnacks_) reported
from
Exeter District, England
@leemacca13 @virginmedia Virgin media literally have the worst service ever
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Julie Galt
(@JulieGalt) reported
from
Exeter District, England
@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Johnson
(@paulozzy82) reported
@virginmedia the service im receiving off you currently is shocking. Told one thing off customer services do that told off someone else this cant happen. I need my services sorting out, and i need you to organise my wifi pods no point talking to anyone as no-one reads the acct
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Remy Zaouche
(@Remy_Zaouche) reported
@virginmedia Why on earth do I need to speak to someone in Mauritius for an internet service in the UK? The same thing brought the downfall of NatWest more than 10 years ago! I upgraded on Jan 11th and I was sent a new contract and no one seems to be aware of it?
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Wal
(@CallMeWal) reported
@virginmedia No because according to your systems there was no fault, even though total failure always means an area fault. Surprise surprise now there is an area fault showing with a 9+ hour fix time. Surely not job of customer to tell your staff how things work
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Craig Biddick
(@BiddickCraig) reported
@O2 @virginmedia @TheO2 Hopefully you get prioritised when they agree to set up your new Broadband and you don't have to wait 13 days so your can work from home and your children can prepare for exams. And they don't even try and fix it..
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Monkenstien.
(@3_monk) reported
@virginmedia I was yes and he did try admirably for 45mins yet in the end the only option was to cancel as the offers you have for existing customers really aren't competative, not even close.
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Peter Donaldson
(@peterdonaldson8) reported
@virginmedia @virginmedia Tried both of those last weekend, but your colleague wasn’t able to help because she wasn’t able to run a speed test her end, hence me taking to Twitter. What you going to do about it?
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Grumpy Commuter
(@GrumpyCommuter6) reported
@virginmedia Hi. Its going wonky again. But the service checker is now saying it could be the hub 5. And the problems only really started when going from hub 3 to hub 5. Is it possible to get a replacement?
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Mike McNulty 🏴🇪🇺🇺🇦✊
(@bankaudits1) reported
anyone else had problems with @virginmedia trying to update to their new system but it just fails and says "error MA1/4/40-come back later"..?🤔📺🤡👇
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Amanda Swingler
(@swingler_amanda) reported
@virginmedia why do your 'customer service' advisors grovel?Just give me the info I need!Asked to cancel and because one of the reasons I gave is your broadband is unrealiable she wants me to report it to the faults dept to ensure I'm getting the best service before I cancel?!
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Andrew Minsky ACA
(@andrewminsky) reported
@virginmedia Ok. I would expect response much quicker….otherwise engineer slots go…when can I cancel?