Virgin Media

Virgin Media Outage Report in Hemingford Abbots, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hemingford Abbots, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hemingford Abbots and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hemingford Abbots, Cambridgeshire, England 12/15/2024 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hemingford Abbots, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Huntingdon, Cambridge and Saint Neots.

Loading map, please wait...
City Problem Type Report Time
United KingdomHuntingdon Phone
United KingdomCambridge Total Blackout
United KingdomCambridge Internet
United KingdomHuntingdon Internet
United KingdomHuntingdon Total Blackout
United KingdomCambridge Internet

Community Discussion

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Virgin Media Issues Reports Near Hemingford Abbots, England

Latest outage, problems and issue reports in Hemingford Abbots and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing

  • Rosie_flute Esther Robertson (@Rosie_flute) reported from Cambridgeshire, England

    @virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that

  • Techno_boy_Gili Bertie Bird draws (@Techno_boy_Gili) reported from Cambridgeshire, England

    @virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Warboys, England

    @virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.

  • MHartleyJones Martin Jones (@MHartleyJones) reported from Cambridgeshire, England

    @virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Got through within 2-3 minutes on hold. sepal did a great job diagnosing the problem and reset my password. Thanks for your help

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Warboys, England

    @virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔

  • Adam_CFLP Adam Moghadas (@Adam_CFLP) reported from Cambridgeshire, England

    @virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated

  • jasonhelenmille Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.

  • scaryscorpio Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England

    @virginmedia do you know if there if there are connection problems in the Cambridge area? We've been offline for about 45mins now. Done everything required, and nothing.

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    @virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    Hey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?

  • danoliverm Dani Oliver 🏳️‍🌈🇪🇸🇬🇧🇯🇵 (@danoliverm) reported from Cambridgeshire, England

    @emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!

  • Lord_Drainlid Mick Brown (@Lord_Drainlid) reported from Cambridgeshire, England

    @steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55

  • ir_427 cj hubbard (@ir_427) reported from Cambridgeshire, England

    @virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.

  • cdyer98 Claire Dyer ⚯͛ ⁷ (@cdyer98) reported from Great Shelford, England

    @virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia Showing on the status page now (along with Cable TV outage)

  • MHartleyJones Martin Jones (@MHartleyJones) reported from Cambridgeshire, England

    For a while now, I’ve been dissatisfied with the performance of my elderly rented @virginmedia TIVO TV box. Tonight it ceased to function, so I phoned for a fix. I didn’t get a fix. Instead the operator tried to sell me a new one at extra cost. Not a happy bunny!

  • Jagercraig Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnnyDude1983 🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported

    @virginmedia you seriously need to give your over the phone agents a kick up the backside. Your customer service has gone right down the pan. Your absolutely useless . #virginmedia

  • kitto_13 Chris 🇺🇦 (@kitto_13) reported

    @virginmedia Yes, tried new batteries but no luck. The Virgin TV remote app doesn't seem to support the Stream box? The Virgin Go app has a remote function but this only seems to work intermittently.

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported

    The worst level of customer service by @virginmedia. Been on hold for 15 mins to only be told the price is going up by 30%. No loyalty to existing customers.

  • PeterHarar Tech N food (@PeterHarar) reported

    @virginmedia Ok if you are saying you don’t send emails that means once again someone LIED (Virgin) I can’t really trust you guys anymore. if I’ll call again today I will have start again from scratch. Yesterday call was 1hours 18mins long. Seriously I’ve never seen service like this.

  • scottkeegan ScottK (@scottkeegan) reported

    @virginmedia I’m seeing lots of timeout errors in the network log.

  • Honey__Tv Honey TV (@Honey__Tv) reported

    @virginmedia The fact that I clearly said family member but you chose to half read my message and give me a half hearted answer shows how disgusting you people are. Glad I'm not with virgin and NEVER will be.

  • DuskyMoko Dusky Moko (@DuskyMoko) reported

    Yet again @virginmedia ruining my day by being ****.

  • classydudette S A McG (@classydudette) reported

    @virginmedia we have connected however the speed we have is 4x faster than previous broadband and we never had a problem with the same amount of devices. The only way to connect reliably is through an ethernet cable which is not practical and even if it was I'd have cables running throughout

  • SamMaynard20 Sam Maynard (@SamMaynard20) reported

    @virginmedia my partners parents landline isn’t working yet the app says the issue is with tv? They can make out going calls but can’t receive any? He’s self employed so this is losing him business

  • Limbo87 Caroline Hall (@Limbo87) reported

    @virginmedia tried to call 3 times about my bill each time someone says they will call me back and don't WORST COMPANY EVER they have no idea how to use their own systems or how to talk to people they should be struck off!!