Virgin Media outages and service status in Old Basing, England

Problems in the last 24 hours in Old Basing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Basing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Old Basing, England

The most recent Virgin Media outage reports came from the following cities: Wokingham, Yateley, Basingstoke, Fleet, Farnborough, Aldershot, and Thatcham.

City	Problem Type	Report Time
Wokingham	Internet	2 days ago
Yateley	Total Blackout	8 days ago
Basingstoke	Internet	9 days ago
Fleet	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Old Basing, England

Latest outage, problems and issue reports in Old Basing and nearby locations:

• 
  Alyson Leitch (@Geordiesbird) reported 18 seconds ago from Wokingham, England

  @virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬

• 
  Callum Penny (@callum_penny) reported 4 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  Daniel Bonilla (@danbon1973) reported 7 minutes ago from Wokingham, England

  @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

• 
  Dan 🇪🇺 #TitanUp (@AfroChuck87) reported 9 minutes ago from Basingstoke, England

  . Why have you hung up on be after being on hold after 40 minutes. Your customer service is an absolute disgrace. You should be ashamed. @virginmedia

• 
  Paul Mackenzie Ross (@pmross) reported 14 minutes ago from Farnborough, England

  Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!

• 
  Jonathan Norman (@jonathansnorman) reported 17 minutes ago from Farnborough, England

  @virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change

• 
  Bowlesy (@Chateauneuf64) reported 19 minutes ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  TGP (@terrygparrott) reported 19 minutes ago from Farnborough, England

  @virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!

• 
  Kirsty MacDiarmid (@KirstyMac712) reported 21 minutes ago from Fleet, England

  Hi @virginmedia really hard to work from home when the wifi keeps cutting out. We’ve not had a connection since 10.30 last night. Please help.

• 
  Tony Phillips (@Loafite) reported 33 minutes ago from Basingstoke, England

  @SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?

• 
  Melissa Burns (@lissaburns) reported 34 minutes ago from Basingstoke, England

  @virginmedia can you help? We’ve been struggling with internet for last 3 weeks. Now dropping on daily basis and devices not connecting. Spent 1.5hrs talking on Thurs... was promised a call back yesterday but received nothing and still major issues. Can someone pls call?

• 
  Matt Rose (@mattrose18) reported 37 minutes ago from Farnborough, England

  @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

• 
  Philip Furlong (@PhilipFurlong2) reported 43 minutes ago from Wokingham, England

  @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

• 
  Pilot_Paul (@pilot_paul) reported 45 minutes ago from Basingstoke, England

  @virginmedia @joelycollinsx Hilarious. You get a link after ringing the number but the website is down

• 
  Najm Khan (@rohaaminho) reported 47 minutes ago from Farnborough, England

  Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia

• 
  Carol Rothwell (@CarolRothy) reported 50 minutes ago from Wokingham, England

  @virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific

• 
  Paul Bowsher (@boffbowsh) reported 52 minutes ago from Wokingham, England

  Virgin Media down again today. Getting increasingly tempted by FTTPoD.

• 
  Daniel Sherlock (@mcsherlocks) reported 53 minutes ago from Wokingham, England

  @virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide

• 
  Natasha Gorrie (@tashaj1984) reported 55 minutes ago from Farnborough, England

  @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

• 
  GeraldineMcCambridge (@gerimcc) reported 58 minutes ago from Aldershot, England

  @virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  keith addy (@ads913) reported 5 minutes ago

  @virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService

• 
  Jonny (@MisterBeergut) reported 6 minutes ago

  @Kirsty_x85 @virginmedia Many company sales people do this, because they have been told that not knocking is following the cold calling rules. The posting of cards through letterboxes is what most of them do instead. I have the same problem. At least you were not disturbed by the hard sell.

• 
  John (@satinballs99) reported 9 minutes ago

  @virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.

• 
  Steve Wright (@wobbleatbar) reported 10 minutes ago

  @virginmedia over the last couple of weeks I have been getting CS2004 errors. Sometimes it clears in a minute or so sometimes I have to reboot I’m in HA4 area. Please advise.

• 
  Peter john (@elantn5) reported 10 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  UnTzY 🚶🏻 (@untzy) reported 12 minutes ago

  @HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 16 minutes ago

  @O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.

• 
  aldo (@ukaldo2) reported 17 minutes ago

  @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

• 
  Sean Pearson (@soapyrct) reported 20 minutes ago

  @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.

• 
  Lord Fauntleroy MP KC (@FauntleroyMp) reported 20 minutes ago

  @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching