Virgin Media Outage Report in Banbury, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banbury, England
Latest outage, problems and issue reports in Banbury and nearby locations:
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PDog
(@P1perdog) reported
from
Chipping Norton, England
@virginmedia After a 40min phone call and 3 advisors I have been told the only way to retrieve my new customer benefit was through the webchat on your website. This has not been working all day! Please can someone contact me to resolve
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CityGroundShelfSide
(@CityGroundShelf) reported
from
Wellesbourne Mountford, England
@virginmedia @CowburnMarc This is on YOU. Everybody else’s boxes and service is fine. Sort you’re shit out
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
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Chris Wiltshire
(@cbwiltshire72) reported
from
Brackley, England
@JordanNicholls @virginmedia Good job you don’t need the connection for working and keeping NHS patients safe isn’t it. ... Oh, hang on...!
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Mr_Howson
(@Mr_Howson) reported
from
Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fede Rilli 🇮🇹🇬🇧🇪🇺
(@federilli) reported
@virginmedia you don’t even acknowledge my complaint. Situation doesn’t get any better. I cannot believe we’ve switched to your services!!
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Rob
(@robdrfc4eva) reported
@virginmedia at last the engineer comes and after 40 minutes I have new box and 360 installed not v6. Box was faulty. Engineer was amazing ty all at Virgin. Hopefully no more issues
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Dave Griffin
(@tyler56895) reported
@virginmedia Yes, many calls, but not much sympathy or interest from Vigins side. Apart from the price, their service is poor. WiFi in the next room is hopeless and they have the original TiVo which is horrendously slow.
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Loulou23x
(@loulou23xx) reported
@virginmedia Hi do you have a dedicated complaints team as one month on and no one has contacted me?? When I call in, no one wants to deal with it and arranges more call backs that never happen??
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Sandman
(@Saudi_Ash2015) reported
@ncustisTheSun No one wants to read about parking charges at Ringway or shite service from Virgin Media Neil
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Momma G
(@MommaG23091962) reported
@MartinSLewis Well @MartinSLewis you have never failed me before but I took your advice to call @virginmedia and haggle my bill. First call price went up by £7 asked to disconnect and they were happy to do this. I left it and called back 30 minutes later and the price went up again by £14 🙈
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Deb Wailes
(@DebraWailes) reported
Connection Error 7012 on new box and no internet. Help please! @virginmedia
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Mark MacNicol
(@markmacnicol) reported
@virginmedia Was on phone for almost 2 hours had to end call they said would call me back and didn't. Shocking service you lot spend too much on adverts. If your that interested DM me a direct number I’ll tell u all about it.
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Dom (DMK)
(@saiphal) reported
@virginmedia what is happening with my wifi honestly appalled with it my router is literally right next to me and I’m still having connectivity issues can you get someone to come and take a look?
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Mrs L
(@MrsGillianL) reported
@UnofficialOA They never say 'Oh, we aren't very busy today. We'll be with you in a jiffy!' Though I only waited 15 minutes for @virginmedia yesterday and had a very good outcome.