Virgin Media Outage Report in Cefn Cribwr, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn Cribwr, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cefn Cribwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cefn Cribwr, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Port Talbot, Bridgend and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Wi-fi | |
| Port Talbot |
Internet | |
| Port Talbot |
Phone | |
| Bridgend |
TV | |
| Port Talbot |
Internet | |
| Bridgend |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cefn Cribwr, Wales
Latest outage, problems and issue reports in Cefn Cribwr and nearby locations:
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
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Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del
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JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Naomi Haughton
(@Nogsynoos) reported
from
Tonypandy, Wales
@virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems
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Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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Graham Crowley
(@crowley180) reported
from
Pyle, Wales
@Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
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carly marie lloyd
(@missscarlymarie) reported
from
Neath, Wales
6th phone call to @virginmedia absolutely useless getting things done! Being kept on the phone for up to 45mins for them to tell me everytime it's sorted! And never is! Be more than happy to disconnect after this 😠
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Dafter
(@Geethedaftone) reported
@virginmedia Is there any way of escalating this issue to get us the slot we would have chosen had the website not continually crashed?
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Aaron
(@azzamelion123) reported
@virginmedia It just keeps getting better, I have now received a txt to tell me my new box that’s replacing my broken one is not going to be delivered and you are not sure when it will be! Still without a tv service and don’t know when we will get it back! Shocking service
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sarah davidson
(@sarebear1967) reported
@virginmedia you have promised me money that is owed to us since July. EVERY SINGLE MONTH we have to ring and every single month are promised it will be credited. Where is it? I don't have an hour to hang on every single time I call you
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Mary Porteous
(@PorteousMary) reported
@nigelswat @virginmedia Your customer service is absolutely pathetic. Trying to contact you for days now still no joy!!!!!
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jahangir amjed
(@jamjed_2011) reported
@virginmedia @virginhelp I think its poor that virgin media can't be contacted other than a phone call which takes more than an hour to contact...I've been trying to call to cancel for three days and not been been able to get through...I will just cancel my direct debit now
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RussellHammondPhotography
(@RussellSHammond) reported
@virginmedia No. I was on hold for 2 and a half hours last time. I'm not paying to sit an listen to your **** music for hours. You call me. Here's your options. Call me to organise returning your superhub, or don't call, and I cancel the direct debit, and your hub goes on the bin. Up to you.
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Helen Worsley
(@HellyWorsley) reported
@virginmedia I’m having problems with my mobile phone - how do I contact you? I’ve tried the online service - didn’t work... I’ve tried calling you and was on hold forever. I switched 2 months ago after being with EE for 19 years. I’m not very impressed so far...
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Alex Godfrey
(@MrGodfrey) reported
@virginmedia I've been on hold to you on the phone for an hour and ten minutes. I'm tearing my skin off. How many people do you have in customer services? One?
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Jordan Hall
(@JordanHall_dev) reported
@vmbusiness DISGRACE, Harassment and then questioned why im through to business line. **** YOURSELF!!!
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Gareth Dafter
(@Geethedaftone) reported
@virginmedia We’ve already raised one about a different issue earlier this year but that hasn’t even been acknowledged. I have seriously lost faith in the company.