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Virgin Media

Virgin Media outages and service status in Cefn Cribwr, Wales

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Cefn Cribwr, including 0 direct reports.
  • The most common problems reported in this area mention Phone and TV.
  • The most recent signal from this area was received Jul 2, 9:34 PM GMT+1.
  • 67% Phone (67%)
  • 33% TV (33%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cefn Cribwr, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cefn Cribwr, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cefn Cribwr, Wales

The most recent Virgin Media outage reports came from the following cities: Port Talbot, Neath, Pentre, Pontyclun, Porth, Mountain Ash, Maesteg, and Tonypandy.

CityProblem TypeReport Time
Port Talbot Phone 4 days ago
Port Talbot Phone 5 days ago

Nearby cities with recent reports

Port Talbot

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cefn Cribwr, Wales

Latest outage, problems and issue reports in Cefn Cribwr and nearby locations:

  • mikeyowen2
    Michael owen β“‚ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia next time my internet goes off when I'm 5 kills on warzone il be bringing verdansk to your ******* office. #**** #gulag #warzone

  • JonoTobin
    Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

  • grumpyoldprof
    Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales

    @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

  • Michael73271023
    Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales

    @virginmedia sort your internet out as it's not working yet again

  • Davetails
    David (@Davetails) reported from Aberavon, Wales

    @virginmedia You could have offered an existing customer a fair price 4 months ago, @youfibre are in my area now so you are done.

  • DSebburn
    Sebbong 🏴󠁧󠁒󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

  • si_rees
    Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

  • George2Rachel
    Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.

  • KatyGibsonWales
    Katy Gibson (@KatyGibsonWales) reported from Maesteg, Wales

    @Virgin @virginmedia can you please sort the signal out very frustrating having no service all morning πŸ˜•

  • SproutStenner
    Angharad Stenner (@SproutStenner) reported from Cefn Cribwr, Wales

    @SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin

  • mikeyowen2
    Michael owen β“‚ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia network is the worst WiFi I have ever witnessed in my life.

  • JonoTobin
    Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

  • grumpyoldprof
    Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales

    Could someone @virginmedia please help. I cannot access my ntlworld emails. This happened a few weeks ago when I was shut out of my account at your end.

  • George2Rachel
    Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia thank you for keeping me on hold for the last 35 minutes then disconnecting me. I really didn’t have anything better to do on a Friday evening. Useless customer service continues

  • crowley180
    Graham Crowley (@crowley180) reported from Pyle, Wales

    @Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you

  • MikeARose98
    Michael (@MikeARose98) reported from Cwmafan, Wales

    @virginmedia why are your customer advisors refusing to let people leave? I keep getting hung up on within a few minutes after they've transferred me between each other a few times. This service is shockingly bad 😑

  • JonJamesPhoto81
    JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales

    @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

  • BottleShopDan
    Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

  • belock14
    Beccy Blackmore (@belock14) reported from Aberavon, Wales

    @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

  • BottleShopDan
    Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dobbin1957
    Dobbin1957 (@dobbin1957) reported

    @waughzone @virginmedia Agreed. Our broadband, TV, and landline has been off for 36 hours and won’t be back for another 24!! Chirpy but infrequent and meaningless communication from Virgin to tell me how hard they are trying to fix the problem whilst continually delaying the time it will be fixed.

  • duranie1000
    MeddazzaDuranie (@duranie1000) reported

    @virginmedia had no service for a week. Engineer due today between 1-4. Now been told they won’t arrive until 7.45pm?? How is that acceptable?

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia Still no WiFi and now the call I was supposed to receive yesterday between 12 and 4 - guess what nobody called me! I just rang today to complain about not receiving the cal and the fix has been moved again from 4th July to 8th July. That will be 16 days. What is causing this

  • exolon
    OMF (@exolon) reported

    @FractalDoctor I called Virgin Media the other day and had to spend 5 minutes shouting slowly at an almost useless AI, before being passed to the loudest call centre in India where they tried to upsell me a mobile phone plan before accepting my instruction to end a broadband service. Greed.

  • nooneugly
    i (@nooneugly) reported

    Omg I have to watch the rugby on virgin media player? It’s like watching is 420p wtf is this man

  • DanStev14730264
    Dan Stevens (@DanStev14730264) reported

    @virginmedia Hi I was asked to direct message in regards to the services all being down for the last 3 days and then being told services will be down until the 10th of July, completely unacceptable. I would like to know what you are going to do about it pls. Asap

  • Mteasel67
    mark teaselπŸ’™πŸ’™πŸ’™ (@Mteasel67) reported

    @virginmedia Hi , my broadband contract with you is finishing today and I will be changing to another supplier. My DD payment is on the 26th of the month , am I ok to cancel my DD to you now ?

  • Some_Nick1976
    Some-Nick1976 (@Some_Nick1976) reported

    @virginmedia, why is your Internet consistently awful at this time every single night

  • Deanobagio
    π•―π–Šπ–†π–“π–”π–‡π–†π–Œπ–Žπ–” (@Deanobagio) reported

    @virginmedia Are you ***************. Theres a known issue in my area AGAIN just as the england game is on AGAIN. If i miss this game like i have the past 2 games because of your awful service ill be claiming an entire months compensation. I was down 4 days last week now its happening again.

  • tpembe1
    Troy Pemberton (@tpembe1) reported

    @virginmedia Just rang customer service and now been promised a date of 8th of July at 3pm. Like I said previously the date keeps moving.