Virgin Media

Virgin Media Outage Report in Cefn Cribwr, Bridgend county borough, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cefn Cribwr, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cefn Cribwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cefn Cribwr, Bridgend county borough, Wales 05/14/2024 20:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Cefn Cribwr, Bridgend county borough, Wales

The most recent Virgin Media outage reports came from the following cities: Port Talbot, Bridgend and Neath.

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City Problem Type Report Time
United KingdomPort Talbot TV
United KingdomPort Talbot Total Blackout
United KingdomPort Talbot Total Blackout
United KingdomPort Talbot Wi-fi
United KingdomPort Talbot Internet
United KingdomPort Talbot Internet

Community Discussion

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Virgin Media Issues Reports Near Cefn Cribwr, Wales

Latest outage, problems and issue reports in Cefn Cribwr and nearby locations:

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia network is the worst WiFi I have ever witnessed in my life.

  • DSebburn Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

  • NessafromNeath Vanessa Walsh (@NessafromNeath) reported from Neath, Wales

    Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

  • si_rees Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.

  • si_rees Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • George2Rachel Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.

  • garethslee Gareth Slee  (@garethslee) reported from Port Talbot, Wales

    @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

  • grumpyoldprof Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales

    @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

  • Michael73271023 Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales

    @virginmedia sort your internet out as it's not working yet again

  • JonJamesPhoto81 JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales

    @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

  • chris061183 chris (@chris061183) reported from Skewen, Wales

    @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

  • belock14 Beccy Blackmore (@belock14) reported from Aberavon, Wales

    @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales

    @virginmedia I need some help with a question, I keep going to message online but it’s going round in circles

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

  • FROMMARGAM M (@FROMMARGAM) reported from Margam, Wales

    Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dark3stJ Carlos Spicyweiner (@Dark3stJ) reported

    @Txoxrxs He's too busy being a space ***** to give a **** about your broadband as long as he gets your money he's not bothered... #virginmedia

  • Flights1_ Flights (@Flights1_) reported

    @virginmedia "no known issues" says everything is fine but my internet is literally shitting the bed rn

  • BlastloXD blastlo uwu (@BlastloXD) reported

    @DigitalXAK @virginmedia Yes, apologies for the inconvenience. We have identified the problem and our team is working quickly to fix it.

  • SharonBashford Sharon Bashford (@SharonBashford) reported

    @virginmedia We have had broadband and tv loss due to an outage in our area since FRIDAY 31 JULY - this has still NOT been repaired!! Customer Service is useless and unable to provide any updated information!! Working from home is impossible without internet! DISGUSTED!

  • JustinShermanUK Justin Sherman (@JustinShermanUK) reported

    @virginmedia i have been waiting to speak to your customer relations team since 1pm.... keep being told their is a 45 wait.... does this team actually exist? all i am trying to do is get a good package for my tv following an offer from Sky!

  • Superguy551 Soop-kart14(CEO of Sonic Unleashed) (@Superguy551) reported

    @cartonofshi I currently have virgin media and it sucks tbh, like was better when I had BT

  • dalzielellis Dalziel Ellis (@dalzielellis) reported

    @virginmedia We have a Bose smart speaker and somehow it refuses to pair up with your internet hub. It says it couldn’t get an IP address. To check our router settings and try again! How do we do this. The speaker works with BT and Sky without any problems at all? T/You. Dz xXx

  • Just_Ranting2 N Mehta (@Just_Ranting2) reported

    @DrS_Reynolds @virginmedia @Virgin And independent body all telecoms providers have to belong to, to deal with disputes. After you have exhausted the complaints procedure they can deal with disputes. More often they side with the customer (in my experience) You have to have less than 10 employees though.

  • DigitalXAK Digital X (@DigitalXAK) reported

    Internets been down since 9AM this morning. Just back up now. @virginmedia Have their been reported outages around South East Kent please?

  • TheRealAHS Alex H (@TheRealAHS) reported

    @virginmedia i can’t get to my emails. Is email down at the moment?