Virgin Media Outage Report in Cefn Cribwr, Bridgend county borough, Wales
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn Cribwr, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cefn Cribwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Cefn Cribwr, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Porth, Port Talbot, Pontyclun, Mountain Ash and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Internet | |
| Port Talbot |
Wi-fi | |
| Pontyclun |
Internet | |
| Mountain Ash |
Internet | |
| Port Talbot |
Phone | |
| Neath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cefn Cribwr, Wales
Latest outage, problems and issue reports in Cefn Cribwr and nearby locations:
-
Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
-
Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
-
Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
-
Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
-
Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
-
chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
-
Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
-
Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del
-
Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
-
Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
-
chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬
-
M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
-
Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
-
Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
-
Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
-
JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
-
Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
-
Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
-
Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
-
Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
K-E-H
(@K_E_H88) reported
@virginmedia been trying to get in touch for two days regarding a problem I have can I message you
-
Deppresso
(@Deppresso) reported
@virginmedia Hi, can I send you a private message with my postcode/area and get you to escalate this issue, the issue is packet loss on the area and although the ticket says engineers are working on it, it has been 4 days without an update. Between 0.5 to 25% packet loss on uploads.
-
Gill
(@gmoliver30) reported
@virginmedia Very disappointing that nobody at Virgin can help and even more disappointing that me details have been passed on to a debt collector/scammer … please advise what I should do
-
The Plague Dr is in
(@venomstrike) reported
@virginmedia Sure..... You ring me up ask if im a current or new customer then hang up. but its a security check. pull the other one
-
Daniel Buscini
(@buscini) reported
@SkyUK I'm currently with @virginmedia and I plan to come over to u guys. On your site u state u will try to get it up and running as close to the leaving date as possible.I assume u mean before the service with Virgin is disconnected? U don't leave ppl without service at all?
-
Champions of Europe 🏆
(@ChelseafanF) reported
Now I know why @virginmedia have such good deals on, because they are the WORST for customer service……EVERRRRRR. I’d rather pay higher prices for products that actually work and customer services that I can speak to. 🖕🏻🖕🏻🖕🏻🖕🏻
-
Alan - @mumblemiler@home.social
(@mumblemiler) reported
@FeastAndGlory @virginmedia Then offered me a “deal” for 67% more than I’m currently paying for half the speed. Given the poor customer “service” I’m pretty much certain to leave as they still haven’t got back to me with the “amazing offer to retain” my business. Broadband and 4 mobiles walking away.
-
Jan
(@Janrd35723880) reported
@virginmedia Disgraceful customer service!!! When calling it is an Indian call centre which is incredibly loud and difficult to understand!! I shall be cancelling my contract with you especially as you are increasing it by £17 per month and no phone service!!!!
-
O2
(@O2) reported
@Haggisman04 Hi, if you’re looking to cancel both your Virgin Media cable and O2 sim, you'd need to please call Virgin Media customer services. They’ll let you know about any applicable early termination fees and cancel the cable first. Once done, they’ll transfer to O2 for the sim.
-
Tina Sharkey
(@Tinasharke) reported
@virginmedia I have no internet again. This is happening all the time. I am not getting the service I am paying for.