Virgin Media Outage Report in Cefn Cribwr, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn Cribwr, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cefn Cribwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cefn Cribwr, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Tonypandy, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Internet | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
Internet | |
| Bridgend |
Total Blackout | |
| Port Talbot |
Internet | |
| Porth |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Cefn Cribwr, Wales
Latest outage, problems and issue reports in Cefn Cribwr and nearby locations:
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬
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Naomi Haughton
(@Nogsynoos) reported
from
Tonypandy, Wales
@virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems
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carly marie lloyd
(@missscarlymarie) reported
from
Neath, Wales
6th phone call to @virginmedia absolutely useless getting things done! Being kept on the phone for up to 45mins for them to tell me everytime it's sorted! And never is! Be more than happy to disconnect after this 😠
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Katy Gibson
(@KatyGibsonWales) reported
from
Maesteg, Wales
@Virgin @virginmedia can you please sort the signal out very frustrating having no service all morning 😕
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
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Graham Crowley
(@crowley180) reported
from
Pyle, Wales
@Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Egan
(@charlieegan3) reported
@virginmedia Hi John. That’s the issue. I can’t seem to get anywhere on the phone. Hence the tweet. They don’t have a direct line.
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Charlie Egan
(@charlieegan3) reported
@virginmedia But the issue is more that I need to update them. And check that they have taken an action for me. I need them to authorise a work order from Kelly’s.
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Scott 🐍🦎
(@IdontknowScott) reported
@virginmedia 2/2 called multiple times being transferred to the wrong department consistently or just hung up on when they feel they can’t help
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paul
(@paul44281403) reported
@virginmedia Where do you warn customers of a planned outage? You don’t warn anybody and that’s especially important where customers have to work from home. That’s rubbish, and disrespectful……and much in keeping with VM’s service.
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Kieron Griffin
(@donnykebab1972) reported
@virginmedia @richardbranson Internet is down again. This will go on until I get it resolved. @Ofcom
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Evan Mighty
(@Mighty1Evan) reported
@virginmedia I thought @TalkTalk customer service was bad until I experienced Virgin Media.. 😡
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Mr Bing
(@Christian_Bing) reported
@virginmedia Absolute joke! Moved into new house 27/8. Install pushed back to 6/10! No Internet, TV or Phone. External engineers have been twice now, they make some noise and sit smoking in their van. Awful cust. service on phone, either lies, or regurgitated sympathy. FIX IT!
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qual
(@oQualUK) reported
@virginmedia do something about any of these issues, it's getting so draining dealing with this. How can nobody be in office due to covid? Literally every company is back to working now. £80 a month for internet that doesn't work is ridiculous. I'd love to talk to a person and not a auto msg
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Chris Jparkers
(@ChrisJparkers) reported
@virginmedia Yeh , tried that … great system you guys have. If u have a problem ask a customer
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Verluca Salt
(@_LucasMichael_) reported
Nah my virgin media WiFi is down. This better be fixed by tomorrow. I need Netflix