Virgin Media Outage Report in Cefn Cribwr, Bridgend county borough, Wales
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn Cribwr, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cefn Cribwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Cefn Cribwr, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Porth, Neath, Tonypandy, Maesteg, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Internet | |
| Neath |
Wi-fi | |
| Tonypandy |
Internet | |
| Neath |
||
| Tonypandy |
Internet | |
| Tonypandy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cefn Cribwr, Wales
Latest outage, problems and issue reports in Cefn Cribwr and nearby locations:
-
𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
-
Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
-
Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
-
𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia
-
Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
-
Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
-
Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
-
Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
-
M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
-
𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia
-
Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
-
Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
-
Christopher Guy
(@ChrisJG1988) reported
from
Tonypandy, Wales
@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
-
JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
-
Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
-
Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
-
Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
-
Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
-
Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
-
Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia network is the worst WiFi I have ever witnessed in my life.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Holstead
(@PaulHolstead) reported
@virginmedia I asked to speak to a manger. I was told a manager wasn’t available but one would call me back within 2 hours. That was 27 days ago. I just want what I’m paying for. It’s cost us a fortune in phone data over the last 7 months due to periods without signal. End of rant.
-
Sophie C
(@running_sophie) reported
@virginmedia how do I get in touch via chat please? Every time I get that as an option on the website, it asks me to sign in, even though I am signed in! Really frustrating
-
Dan Morison
(@DarkMechanic) reported
@virginmedia are your phone lines down? was waiting for an hour, finally got through, then the line cut out, haven't been able to connect again since
-
thaaaruuuuuu
(@taradhand) reported
as if i’m using personal hotspot on my mac in my own house😔 virgin media boo why u so **** 😔
-
Paul Holstead
(@PaulHolstead) reported
@virginmedia I then spoke the CS again on 13th to let them know nothing had changed. I then spoke with the tech team on 24th Nov who said they were aware on the issue as it was a technical fault on our street. I was told engineers were due out within a couple of days to fix it.
-
Paul Holstead
(@PaulHolstead) reported
@virginmedia That we couldn’t go on like this. The signal jumps in and out at least 30 times a day. I originally spoke to customer service on 4th Nov and stated I wanted to end my contract. I was told that I had to give 30 days for you to fix it and if you couldn’t then I could leave.
-
Lacy Owen
(@LacyOwe48635445) reported
@virginmedia had no Internet Friday was on and off all weekend and had zero service today no WiFi or TV need to do online learning with my son when will this be back on
-
Frankie
(@frankiemostyn) reported
I’ve phoned @virginmedia 5 times with an issue about my bill to be told each time that it will be fixed. 3 months later it’s still not resolved
-
James Stenton.
(@Stento1867) reported
@virginmedia Again the forums are no help whatsoever!!! And again I've tried that before no one gets back to you I don't want a forum I want someone to talk to
-
Eleanor #NotMyPM
(@albaugh_er) reported
@virginmedia Other gems “We can’t see what was done at WE” Didn’t tell us and you have turned of log to all but critical events. We have zero trust in your ability to understand the issue or to fix it.