Virgin Media

Virgin Media Outage Report in Cefn Cribwr, Bridgend county borough, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cefn Cribwr, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cefn Cribwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cefn Cribwr, Bridgend county borough, Wales 01/15/2025 19:00

January 15: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cefn Cribwr, Bridgend county borough, Wales

The most recent Virgin Media outage reports came from the following cities: Neath, Port Talbot, Bridgend and Rhondda.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomPort Talbot Total Blackout
United KingdomBridgend Wi-fi
United KingdomNeath Wi-fi
United KingdomPort Talbot Internet
United KingdomNeath Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Cefn Cribwr, Wales

Latest outage, problems and issue reports in Cefn Cribwr and nearby locations:

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

  • NessafromNeath Vanessa Walsh (@NessafromNeath) reported from Neath, Wales

    Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Cwmafan, Wales

    @virginmedia network is the worst WiFi I have ever witnessed in my life.

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

  • George2Rachel Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.

  • JonJamesPhoto81 JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales

    @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales

    @virginmedia I need some help with a question, I keep going to message online but it’s going round in circles

  • si_rees Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported from Skewen, Wales

    @virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.

  • garethslee Gareth Slee  (@garethslee) reported from Port Talbot, Wales

    @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • belock14 Beccy Blackmore (@belock14) reported from Aberavon, Wales

    @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

  • grumpyoldprof Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales

    @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

  • DSebburn Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

  • George2Rachel Rachel George (@George2Rachel) reported from Neath, Wales

    @virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

  • FROMMARGAM M (@FROMMARGAM) reported from Margam, Wales

    Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

  • Michael73271023 Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales

    @virginmedia sort your internet out as it's not working yet again

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shanejackman23 Shane Jackman (@shanejackman23) reported

    @virginmedia I have been without the Internet all day I have tried everything to get it sorted but online it says there is no problem in my area of Sheffield what is going on and when will it be fixed I need it up and running.

  • McHilti Mark Oliver (@McHilti) reported

    @virginmedia All mail has been either ignored or responded to with no suitable advice for my issue. Telephone - no help. I'm not talking about hanging up after 5 or 10 minutes. Even well over an hour of waiting doesn't help. Twitter - no help. It goes in One Month (19/02/2021). Court it is.

  • JulesFlint Julia Bainbridge (@JulesFlint) reported

    @virginmedia How can I contact you if I don’t have all the sign in details? Caught in vicious loop (then your website crashes) and need a booster.

  • PhotoLeaB16 LB Photography (@PhotoLeaB16) reported from Nuneaton, England

    @virginmedia please help. My internet went down around 1:30 today & I still cannot get online. I’ve just spoken to my MIL & their’s has gone down as well. Postcode area is CV10. I can’t get online to check as my husband is the account holder & he is in hospital. My daughter need

  • MoTheBeastt Mo 🇮🇪🇸🇩 (@MoTheBeastt) reported

    virgin media is terrible

  • mcgreevy_declan Declan McGreevy (@mcgreevy_declan) reported

    So I ring @virginmedia and they put me on hold for half an hour and when I get through they hang up. Horrible customer service !

  • lucylovesmetal Lucy Lu (@lucylovesmetal) reported

    @virginmedia I'm currently getting 76.61mbps download and 0.44mbps upload via my cabled in laptop, so it looks like the problem may have returned?

  • J4mesda1 jimda1 (@J4mesda1) reported

    @virginmedia your phone lines dont work, the people on the other end of live chathave taken 3 hours to help me out, still not sorted. I just had one person cancel my premium sports subscription without my consent and pass me off to another department who will take another 3 hours

  • TheLondonTaxiTr The London Taxt Trasnsport Co (@TheLondonTaxiTr) reported

    @virginmedia can you explain your one gig broad band is slower than the 350mb and is more expensive a@d to try to get help with this new router is like trying to get hold of lord lucan. Maybe I should just stop paying and see if you contact me

  • Dcowap21 Daniel Cowap (@Dcowap21) reported

    @virginmedia Do you ever answer the phones or chat? My brother is trying to get hold of you has been for the past 3 days, your quick enough to take peopels money but not quick enough to help!