Virgin Media

Virgin Media Outage Report in Cefn Cribwr, Bridgend county borough, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cefn Cribwr, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cefn Cribwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cefn Cribwr, Bridgend county borough, Wales 11/14/2024 21:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cefn Cribwr, Bridgend county borough, Wales

The most recent Virgin Media outage reports came from the following cities: Neath, Port Talbot, Tonypandy, Mountain Ash and Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath TV
United KingdomPort Talbot Internet
United KingdomTonypandy Wi-fi
United KingdomMountain Ash Wi-fi
United KingdomBridgend Internet
United KingdomBridgend Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Cefn Cribwr, Wales

Latest outage, problems and issue reports in Cefn Cribwr and nearby locations:

  • grumpyoldprof Duncan Lewis (@grumpyoldprof) reported from Skewen, Wales

    @virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!

  • JonJamesPhoto81 JonJamesPhotography (@JonJamesPhoto81) reported from Port Talbot, Wales

    @virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.

  • si_rees Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

  • Michael73271023 Michael Jenkins (@Michael73271023) reported from Dyffryn Clydach, Wales

    @virginmedia sort your internet out as it's not working yet again

  • si_rees Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.

  • chris061183 chris (@chris061183) reported from Skewen, Wales

    @mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬

  • FROMMARGAM M (@FROMMARGAM) reported from Margam, Wales

    Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you

  • garethslee Gareth Slee  (@garethslee) reported from Port Talbot, Wales

    @virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.

  • belock14 Beccy Blackmore (@belock14) reported from Aberavon, Wales

    @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Tonypandy, Wales

    @virginmedia I need some help with a question, I keep going to message online but it’s going round in circles

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

  • DSebburn Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years

  • chris061183 chris (@chris061183) reported from Skewen, Wales

    @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

  • NessafromNeath Vanessa Walsh (@NessafromNeath) reported from Neath, Wales

    Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • philmck74 PM (@philmck74) reported

    @virginmedia how do I get to speak to someone about about a technical broadband problem? You live cat is automated and so are the phone lines and both just keep telling me they will run a check, which is what I want!!!

  • ACNHpietro Rhianne 👻🎃 (@ACNHpietro) reported

    @virginmedia I can’t remember it was at least last month and I’ve tried to sort it myself since using your not but that didn’t help either .

  • ross_abrahams Ross Abrahams (@ross_abrahams) reported

    @virginmedia 5) you every week to extend my unlimited data, which again takes an hour to get through to the correct team once I bound around. This is absolutely unacceptable, I have never experienced worse customer experience. I'm SO close to leaving unless this is resolved asap. @virginmedia

  • GerryQuinn10 Gerry Quinn (@GerryQuinn10) reported

    @virginmedia The service (or lack of) is shocking

  • bunkleboy @bunkleboy ⭐⭐ REMOVE THE MASK SHOW US YER SMILE⭐⭐ (@bunkleboy) reported

    @O2 You tell us what's happened! Every area I go in there is network issues? It as though you have teamed up virgin media broadband which is also crap just now

  • mishtal David Collier (@mishtal) reported

    @virginmedia @doodledawne The area is down and out. Status page says estimate fix by 6pm. Hope that's a joke.

  • ross_abrahams Ross Abrahams (@ross_abrahams) reported

    @virginmedia @virginmedia thank you for providing me the contact number to the same team who cannot solve my issue and keep passing my issue onto other teams (the construction team have just complained to me that that team keep incorrectly passing customers on!!).. No use to me...

  • emzz19811 emma walker (@emzz19811) reported

    @virginmedia had this number calling me says they are virgin media 02031548832 apparently someone if fraudulently using my service and I need to pay to have them removed.. fortunately I'm not easy fooled but your more vulnerable customers might be

  • ross_abrahams Ross Abrahams (@ross_abrahams) reported

    @virginmedia Yes and funnily enough, the construction team also said that it wasn't their problem as it's a job less than 3m!!!!! @virginmedia

  • ACNHpietro Rhianne 👻🎃 (@ACNHpietro) reported

    @virginmedia To reset the hub and that someone would be out in the area to fix it but that was awhile ago and it’s still happening