Virgin Media Outage Report in Cefn Cribwr, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn Cribwr, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cefn Cribwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Cefn Cribwr, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Port Talbot, Neath and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Port Talbot |
Internet | |
| Neath |
Internet | |
| Neath |
TV | |
| Neath |
||
| Port Talbot |
Internet | |
| Bridgend |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Cefn Cribwr, Wales
Latest outage, problems and issue reports in Cefn Cribwr and nearby locations:
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia
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M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia network is the worst WiFi I have ever witnessed in my life.
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Christopher Guy
(@ChrisJG1988) reported
from
Tonypandy, Wales
@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
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Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AstroTrick
(@MaelTomissi) reported
@virginmedia I was transferred to customer service and got disconnected. This is not a text service, it’s a chat retranscription over text with a layer of bot!!!
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Eleanor Keegan
(@elly_bellie) reported
@virginmedia @VirginMediaIE @virginmediaIE can you help me out please? I'm going in circles? I need to get my address off your mailing list please.
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Jason
(@Jason84035548) reported
@virginmedia I’m leaving virgin media and you have lost my phone number. I’ve had this number for 20 years. I’ve been passed to numerous departments and each time I they hang up on me. Sort it out! My new provider now has to create a new order. I will be without internet for a week. Not good
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Sadie Mai
(@sadiecrocker3) reported
@virginmedia So still no call back from virgin re internet problems reported 3 weeks ago. Now tv has gone too. I’ve been in the phone queue for an hour. Can you help??
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Sharon Rooney
(@sharonrooney) reported
@virginmedia Ah it must be too close to the date! I think downgrade maybe because im not entirely happy with our current service 😩Xx
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Sally
(@Sally35985417) reported
@virginmedia @Wandster @viginmedia- I have called your team with a similiar problem: I came over to virgin media about 2 weeks ago and all calls made through WhatsApp are disturbed through using virgin media Wifi.
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Nikki Rankin (McFarlane)
(@nikki_level27) reported
@virginmedia hello. I've been trying to register my interest for the intelligent WiFi pods using the form on the website, but it says there's a problem submitting the form each time I try 😥😥
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Esther Overton
(@OvertonEsther) reported
@virginmedia Could somebody from Customer Svcs please contact me urgently. My disabled, elderly father has been left without his services due to being disconnected (NOT under his instruction). Have been on phone trying to sort for 2.5 hours and phone call has been disconnected
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JoanneKathlyn™
(@jkmmaleza) reported
@virginmedia Not helpful at all. You expect us to wait for almost a week to have it fixed. We don’t even complain we get super slow internet than what we’re paying for.
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I AM ADAM LFC!
(@IamAdamLFC) reported
@LfcShaunjudge @virginmedia Give th grief and then when you go to cancel they offer you better deals. Though it's a Pathetic way to retain customers.