Virgin Media

Virgin Media Outage Report in Cefn Cribwr, Bridgend county borough, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cefn Cribwr, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cefn Cribwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cefn Cribwr, Bridgend county borough, Wales 11/01/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cefn Cribwr, Bridgend county borough, Wales

The most recent Virgin Media outage reports came from the following cities: Bridgend, Port Talbot, Porth, Neath and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Total Blackout
United KingdomPort Talbot Internet
United KingdomPorth Wi-fi
United KingdomPorth Internet
United KingdomNeath Wi-fi
United KingdomTonypandy Internet

Community Discussion

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Virgin Media Issues Reports Near Cefn Cribwr, Wales

Latest outage, problems and issue reports in Cefn Cribwr and nearby locations:

  • si_rees Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.

  • chris061183 chris (@chris061183) reported from Skewen, Wales

    @mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor

  • KatyGibsonWales Katy Gibson (@KatyGibsonWales) reported from Maesteg, Wales

    @Virgin @virginmedia can you please sort the signal out very frustrating having no service all morning 😕

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you

  • missscarlymarie carly marie lloyd (@missscarlymarie) reported from Neath, Wales

    6th phone call to @virginmedia absolutely useless getting things done! Being kept on the phone for up to 45mins for them to tell me everytime it's sorted! And never is! Be more than happy to disconnect after this 😠

  • chris061183 chris (@chris061183) reported from Skewen, Wales

    @mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬

  • si_rees Simon Rees (@si_rees) reported from Margam, Wales

    @virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.

  • emzyfifi Emma fiona rawlings (@emzyfifi) reported from Port Talbot, Wales

    @virginmedia omg my ITV has gone down and I'm missing #Corrie 😫

  • Nogsynoos Naomi Haughton (@Nogsynoos) reported from Tonypandy, Wales

    @virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Port Talbot, Wales

    @virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please

  • JonoTobin Jonathan Tobin (@JonoTobin) reported from Aberavon, Wales

    @virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Cefn Cribwr, Wales

    @SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin

  • crowley180 Graham Crowley (@crowley180) reported from Pyle, Wales

    @Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del

  • belock14 Beccy Blackmore (@belock14) reported from Aberavon, Wales

    @virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davidxduffy David Duffy (@davidxduffy) reported

    @virginmedia Thanks to my fantastic neighbours who let me piggyback on their WiFi I have connection again @virginmedia do your worst ha ha roll on @GiganetUK

  • SlimeDev5 Slime_Dev (I do follow backs) (@SlimeDev5) reported

    @_jbbolter I have been lagging even with FPS unlocked lol Now it prob fixed Something that will never be fixed is my @virginmedia WiFi lol @Luigifan2162 will understand what I mean lol

  • HayleyVeeB Hayley (@HayleyVeeB) reported

    @CommodoreLad @virginmedia That is @virginmedia with a 100 Mps connection. Piss take they are, and wont help at all.

  • djamesdean James Dean (@djamesdean) reported

    @virginmedia please explain what I'm supposed to do to give notice to cancel my contract. I've tried calling 5 times over the past week and each time the call rang off saying you were busy or systems weren't working. Tonight I finally got through... @MartinSLewis FYI (see thread)

  • 19grand Gavin (@19grand) reported

    @superbowler4 @virginmedia Have been with BT for years Margaret. The service has been solid and reliable.

  • AlexMolsy84 A (@AlexMolsy84) reported

    @virginmedia my sister's been trying to cancel her bb contract all day. On hold twice for an hour each time and got cut off. Then on your online chat which was then changed to WhatsApp. She has has no response since 1pm...terrible customer service. How is she supposed to cancel?

  • adil_aurangzeb Adil Aurangzeb (@adil_aurangzeb) reported

    @virginmedia Just trying to find out if I can cancel my services.

  • BenLamedica Benedict XXV (@BenLamedica) reported

    I can't even play Overwatch or League or FFXIV or any of the games I moved to that weren't impacted by my connection, I'm permanently on 3000-5000ms ping. @virginmedia fix your ******* service.

  • ninau nina inceman (@ninau) reported

    @virginmedia pls cancel my contract. I can’t get through, when I do I’m kept waiting and cut off. Not possible to do it on line. I’ve cancelled my Direct Debit as have a new provider £30 pcm cheaper than you 😡

  • San17travel San17 (@San17travel) reported

    @virginmedia I have tweeted several messages to Virgin about the problem and the response has been to call again. Firstly I could not get through to anyone by phone last weekend to discuss my VM bill. On Monday I finally spoke to Shazad. 1:2