Virgin Media Outage Report in Cefn Cribwr, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn Cribwr, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cefn Cribwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cefn Cribwr, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Ferndale, Neath, Tonypandy, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Ferndale |
Internet | |
| Neath |
Phone | |
| Tonypandy |
Internet | |
| Port Talbot |
Wi-fi | |
| Port Talbot |
Internet | |
| Bridgend |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Cefn Cribwr, Wales
Latest outage, problems and issue reports in Cefn Cribwr and nearby locations:
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Christopher Guy
(@ChrisJG1988) reported
from
Tonypandy, Wales
@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia Problems are still@ongoing. Still unable to contact via phone to order a new router.
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia You’ve sent me a link to explain how I can raise an official complaint. One option is to give you a call? Something I have now tried on 3 separate occasions. Did you not read the thread? #Virginmedia
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Rachel George
(@George2Rachel) reported
from
Neath, Wales
@virginmedia After being on hold for over 50 minutes I had to end the call. I’m literally back to square one. That’s the problem.
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Duncan Lewis
(@grumpyoldprof) reported
from
Skewen, Wales
@virginmedia Can someone please help with an error code of 7400 with a TiVo box. I have been waiting on the phone for 30 minutes already. This is not a new installation but has just appeared. Help!
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia I’ve detailed that I have been lied to and expressed strong dissatisfaction with your customer service and your reply is to check if there are any issues in my area? Like I said, I’ll await a manager to call (if that actually happens) and add this to the complaint. Really poor.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Vanessa Walsh
(@NessafromNeath) reported
from
Neath, Wales
Disappointed to be leaving Virgin Media having been a loyal customer for many years. Poor customer service- they were more than happy to terminate our contract without caring to discuss options. Having waited an age to discuss options this was so disappointing! #virginmedia
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Michael Jenkins
(@Michael73271023) reported
from
Dyffryn Clydach, Wales
@virginmedia sort your internet out as it's not working yet again
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JonJamesPhotography
(@JonJamesPhoto81) reported
from
Port Talbot, Wales
@virginmedia @johnmclaren1972 All I’m seeing are apologies but still no resolution to fixing issues, providing a decent service or looking after existing customers. I’ll be changing to sky next month.
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia So you’re telling me that because 3 separate members of your staff have lied and not raised a complaint when I’ve asked, I now need to send you a letter? Are you joking? #VirginMedia
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M
(@FROMMARGAM) reported
from
Margam, Wales
Hi @virginmedia we pay for 100mb but are getting 3. Thanks a lot. Margam, Wales. Don't give me any of that survey crap or dumb links. You fix it. Thanks.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
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Gareth Slee
(@garethslee) reported
from
Port Talbot, Wales
@virginmedia My internet has been up and down for the last few days. This morning it completely failed. Rebooted hub a few times but still no go SA13 area.
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Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Cwmafan, Wales
@virginmedia network is the worst WiFi I have ever witnessed in my life.
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𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱
(@Dex_Fitz) reported
from
Skewen, Wales
@virginmedia No they have not. If they had done what they’ve advised they’d done, the complaint should be linked to my account? Surely?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@AMontguire) reported
@mum26boys @virginmedia Good luck I have had a loss of service from the 17th and been told the next day it would be fixed 9 days in still not working.
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Mum26boys
(@mum26boys) reported
@AMontguire @virginmedia I have a feeling it’s because I want to cancel some services. I’d probably have been dealt with by now if it was for an upgrade!
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chloé
(@Iovejoyband) reported
@virginmedia fix Yourself
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Andrew
(@AMontguire) reported
@virginmedia I have called customer service, field team and complaints and yet still no further on….. absolutely joke!
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Natalie 🍄🦇
(@NatJPaints) reported
@virginmedia I've rang 5 times, and no one can help. I want to cancel my contract immediately since I've not been given the phone in the contract deal. You are breaking your own contract agreement.
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Hayley
(@HayleyBazz88) reported
@virginmedia I did the first person I spoke to put the phone down on me. But the second person was brilliant which made a change…first person I’ve spoken to that actually listened to my problem and was understanding and helped
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daniel
(@DJDAVIES1984) reported
@virginmedia I need to be able to provide proof that we've moved to an area where your service is not available
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Mum26boys
(@mum26boys) reported
@virginmedia I need to downgrade and cancel some of my package
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AJ Mulhall
(@BigAllyM11) reported
@virginmedia No As many people have said their webchat is not working and you can’t speak to anybody on the phone either!
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Tanya
(@tottarn) reported
@virginmedia Hi there. No I haven’t had a reply at all. We’re moving on 7th July, I need to cancel our services as new owners will be moving in from 14th.