Virgin Media Outage Report in Cefn Cribwr, Bridgend county borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn Cribwr, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cefn Cribwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cefn Cribwr, Bridgend county borough, Wales
The most recent Virgin Media outage reports came from the following cities: Neath, Port Talbot and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Internet | |
| Port Talbot |
Internet | |
| Port Talbot |
Wi-fi | |
| Neath |
Internet | |
| Ferndale |
Internet | |
| Neath |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Cefn Cribwr, Wales
Latest outage, problems and issue reports in Cefn Cribwr and nearby locations:
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia mine is exactly the same keeps going off . it's a load of crap sent me new box and no change. 🤬
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia hi my speed has died to a crawl this morning in the SA13 2 area of Port Talbot. Have reset the Super Hub etc. Help needed please.
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Katy Gibson
(@KatyGibsonWales) reported
from
Maesteg, Wales
@Virgin @virginmedia can you please sort the signal out very frustrating having no service all morning 😕
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Naomi Haughton
(@Nogsynoos) reported
from
Tonypandy, Wales
@virginmedia I'm nearly 21 months into a 36 month contract I have a NOTE 8. I am not getting on with the mobile it's massive and stupidly big for someone with little hands. Am I able to down grade to a smaller one I want my iphone se again #littlehandproblems
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Simon Rees
(@si_rees) reported
from
Margam, Wales
@virginmedia My wife rang (as account in her name) eventually got through, and an engineer is expected in next few hours as I connection at all now!!Poor/no mobile signal at home as booster box is connected to your router, so even more inconvenience right now.
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia I was transferred numerous times. Then finally told that the person who set up the house transfer, has messed it up and somehow cancelled my access. With no solution on how to fix it
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chris
(@chris061183) reported
from
Skewen, Wales
@mb1984 @virginmedia glad it's not only me with this issue mate 😂. very poor
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carly marie lloyd
(@missscarlymarie) reported
from
Neath, Wales
6th phone call to @virginmedia absolutely useless getting things done! Being kept on the phone for up to 45mins for them to tell me everytime it's sorted! And never is! Be more than happy to disconnect after this 😠
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusiness It's been 11 days without service... and no call backs... I'd just really like to leave
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Beccy Blackmore
(@belock14) reported
from
Aberavon, Wales
@virginmedia I’m having problems getting through to your customer services, I’ve been trying since yesterday morning. This is unacceptable. Please can you send me a link for a web chat.
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Emma fiona rawlings
(@emzyfifi) reported
from
Port Talbot, Wales
@virginmedia omg my ITV has gone down and I'm missing #Corrie 😫
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@virginmedia Thanks for the reply, the room where my hub is has great WiFi, my study has my laptop and printer, however WiFi is poor. I’d like to put some kinda booster in there, I did a test and looked into ordering one from you but was dismayed to being told it will cost £3 per mth plus del
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Graham Crowley
(@crowley180) reported
from
Pyle, Wales
@Cdmconsultltd @virginmedia They all boast great customer service but it’s shocking the way they treat you
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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Jonathan Tobin
(@JonoTobin) reported
from
Port Talbot, Wales
@virginmedia I was advised that I need to speak to a different department, by what feels like every department in Virgin Media! Whoever dealt with the house to house transfer has made an error.. and has somehow cancelled my service. But no department is taking responsibility to fix
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
@virginmedia Could you tell me what department I need to speak to about set up issues after a house move, and what time they close please
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@vmbusinesshelp @vmbusiness @GrumbleGutsUK Ours still doesn't work... 3 weeks
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Jonathan Tobin
(@JonoTobin) reported
from
Aberavon, Wales
Spend hours waiting for someone to answer @virginmedia then they just tell me ‘wait till tomorrow and it will work’. And it never does, cancellation never sounded so appealing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anonymous Gypsy Actor
(@AnonRomaActor) reported
@virginmedia Basically the system says that my address needs a ‘pre pull’ that has already been done. So now I won’t have my internet installed for 8 weeks since ordering because your Filipino customer service don’t understand my request. They have also called me ********** in tagalog.
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BIRD IS THE WORD
(@thy_bird) reported
@virginmedia Engineer never phoned or turned back up, customer services have mentioned you have issues in all of bexley and will be broken for up to a week...but you don't know the cause of the issues when an engineer said you had noise on the line yesterday... #bexley #virginbroken
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Simon Neale
(@nealesj) reported
@virginmedia still continue their ****/non-existent customer service.... 50 minutes holding and counting to speak to someone. I was chasing an engineer, but now I'm inclined to give notice on my contract. Whoever heads up Customer Service is incompetent. #VirginMedia
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Monica Chumber
(@MonicaChumber) reported
@virginmedia appalling service promised a call back two days ago still nothing been calling every day to be put on hold for 40min every time then get through to one of your incompetent employees 😡
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Jamie Badman
(@Jamie_Badman) reported
@blueghostuk @virginmedia They reckon 3 weeks for restock which is Xmas. Don't see me getting it before then. Looks like I'll end up cancelling contract before it began. Horrendous start to a new service.
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A 🇾🇪
(@Utd1A) reported
@virginmedia I have called almost daily and even attempted to go through your sales team because they’re conveniently still handling current circumstances without issues
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Eleonora Marton
(@eleonoramarton) reported
@virginmedia is there a problem in SE13? All morning without internet connection... thanks
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Sam Rolfe
(@drgoinggrey) reported
@GeorgieMurphy94 @virginmedia No reply to tweets about it and you can't get through when you call either because some of their call centres are shut because of covid....for reasons. With people working from home you would think broadband companies would be busier, not shutting down....
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itgetseasierlessi...
(@anthony11230) reported
@virginmedia Wifi and voicemail back on. Unrelated but longstanding issue: I am working from home, and VPN keeps crashing. Work IT says its a broadband issue, but VM says otherwise. Cant get to speak t anyone. Your advice please. Thank you
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A 🇾🇪
(@Utd1A) reported
@virginmedia No confirmation email. I am asking as politely as possible here. My internet is a mess. I have tried every solution you state in your online help. Please can I have an engineer sent out because this is concerning my ability to work from home, in addition to social use