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Virgin Media

Virgin Media Outage Report in Great Marton, Lancashire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Great Marton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Marton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Great Marton, England

The most recent Virgin Media outage reports came from the following cities: Cleveleys, Blackpool, and Southport.

CityProblem TypeReport Time
Cleveleys Wi-fi 11 days ago
Blackpool Internet 18 days ago
Blackpool Internet 24 days ago
Blackpool Wi-fi 1 month ago
Southport E-mail 2 months ago
Blackpool Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Great Marton, England

Latest outage, problems and issue reports in Great Marton and nearby locations:

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!

  • RajFlores4
    Paul Flores (@RajFlores4) reported from Blackpool, England

    @virginmedia hi, are you having connection problems?

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia please can I have a direct contact for complaints. I don’t want a generic email, I want someone higher to sort out the same issue I am having every month 😤😡🤬

  • TheRealRagtag
    Stephen Murtagh (@TheRealRagtag) reported from Penwortham, England

    @virginmedia No email access for 3 days now on the blueyonder access. All I get is "Oops, this page is broken." System says nothing is wrong. Terrible. I have done a check, and it says everything is working correctly on BBand/Telly. ??? Area 01.

  • mgsevs
    sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my

  • mgsevs
    sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area

  • llloydman
    lisa lloyd (@llloydman) reported from South Shore, England

    @virginmedia Is there a problem ? No virgin media here

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend

  • mgsevs
    sevs66 (@mgsevs) reported from Kirkham, England

    @MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia I’ve contacted after last months bill and the bill before and before….I get told that I won’t be getting chased for the difference but I don’t understand why you just can’t get it right and fix it

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Clapping back, finally got some *****, now please go fix the Internet!

  • The_dadblogs
    The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔

  • mgsevs
    sevs66 (@mgsevs) reported from Kirkham, England

    @virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service

  • M4rtinBooker
    Martin Booker (@M4rtinBooker) reported from South Shore, England

    @virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenGr55883198
    Helen Gregory (@HelenGr55883198) reported

    @virginmedia I have. Ultimately when I’ve tried phoning the pre-recorded intro advises there are connectivity issues in my area. It’s not me, it’s you

  • SimHns1
    Simon Hanson (@SimHns1) reported

    @virginmedia Is there a reason why BT Sport 1 isn’t working? For some reason I’m just a getting black screen on that channel. I flicked around every single channel including the other BT sport channels are working fine. Seems to be just a problem with that one.

  • AmandaWestgate
    Amanda Westgate (@AmandaWestgate) reported

    @virginmedia lousy. Had intermittent internet loss every few seconds for over six weeks. Had to use ethernet cable. Finally, you've fixed the problem in the area and decided to charge full price for your shoddy service. I will be leaving and I hope others will do the same.

  • PeteEva57637954
    Pete Evans (@PeteEva57637954) reported

    @virginmedia I would be looking forward to it but I'll be away from home and to it cut my phone off due to an admin error on the 14th April and still haven't fixed it. Oh and not once have you actually cc allied me back after saying you would. ZERO customer care.

  • Loveapointsdeal
    Brian Webb (@Loveapointsdeal) reported

    Anyone there @virginmedia? Need this rectified tonight and paying an increased price now I expect better than this. Your website says no service issues which is not true. Tried on 5G mobile, home and hotel Wi-fi. 3 different browsers. Your systems the cause. Please respond.

  • ZombieQ52078428
    ZombieQueen (@ZombieQ52078428) reported

    @virginmedia another tivo box not working. Been on hold for ages whilst they run their tests then funnily at 10pm they just hang up on me. Ring back you are now closed. Disgusting service. I rang this evening to get a new box request in so it will be processed ASAP. Disgusting

  • peterbouncyball
    Peter Ball (@peterbouncyball) reported

    @Iamlucy_loo @virginmedia @SkyUK Get out now. I've never known such an company whose raison d'être is to hook you in & mercilessly rip you off.

  • rahimudd
    Rahim (@rahimudd) reported

    @Sundas71970261 @virginmedia There horrible I’ve left them a few weeks back they don’t help no one

  • ChubbyBonner
    joe bonner (@ChubbyBonner) reported

    @virginmedia been a customer of yours for over 3 years with no issues what so ever, but the past week my internet cuts out at the same time every night (between 12 &1) when I call your people say there's no problems. Was hoping you can help me sort this before I give up & switch

  • villabird1970
    Joanne Walker (@villabird1970) reported

    @virginmedia what is going on with your service in the B14 4TG area? There was a 45 minute power cut at 6.15pm last night. When power returned we had no TV/WiFi or even landline. Your msg said would be fixed my midnight. Still not back at 6am this am? Can’t get any updates??