Virgin Media Outage Report in Great Marton, Lancashire, England

Problems in the last 24 hours in Great Marton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Marton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Great Marton, England

The most recent Virgin Media outage reports came from the following cities: Cleveleys, Blackpool, and Southport.

City	Problem Type	Report Time
Cleveleys	Wi-fi	11 days ago
Blackpool	Internet	18 days ago
Blackpool	Internet	24 days ago
Blackpool	Wi-fi	1 month ago
Southport	E-mail	2 months ago
Blackpool	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Great Marton, England

Latest outage, problems and issue reports in Great Marton and nearby locations:

• 
  Lynne Webster (@lynneglenn13) reported 7 minutes ago from South Shore, England

  1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.

• 
  John Holt (@MrJHolt) reported 9 minutes ago from South Shore, England

  @Bannedanaliens1 @virginmedia I'm having similar issues. If you pay by Direct Debit you can claim from the DD guarantee, doesn't solve the speed but gives them a kick.

• 
  Retep Nosnibor (@croupier1970) reported 9 minutes ago from Blackpool, England

  @virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!

• 
  Raymond Webster (@webbynfluk) reported 15 minutes ago from Penwortham, England

  @virginmedia can we sort the red button issue out please

• 
  Lynne Webster (@lynneglenn13) reported 17 minutes ago from South Shore, England

  @virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡

• 
  Andy Docherty (@docherty53) reported 18 minutes ago from South Shore, England

  @virginmedia gets a very poor score regarding customer service on watchdog ..I am feeling vindicated :) to be fair they score very well on broadband speed

• 
  Lynne Webster (@lynneglenn13) reported 18 minutes ago from South Shore, England

  2.agent spoke over my husband constantly. 3.He refused to get a supervisor. 4.Agent stated” I don’t mind loosing my job over this call so I suggest you complain to Richard Branson “!! 5. Agent rude, condescending and arrogant @virginmedia

• 
  Stuart Carey (@RealStuartCarey) reported 21 minutes ago from Kirkham, England

  @virginmedia I’ve been getting “ No Service “ since Sunday. My postcode is Pr42uj. Is there a problem in my area. 🤔

• 
  Sandra Mangan (@SandraMangan_) reported 26 minutes ago from South Shore, England

  @virginmedia I have checkedea h time it happens. It’s saying there is no Problem. It’s happening several times a day, for short periods. Very frustrating.

• 
  Danielle Hickey (@McGovernDanDan) reported 33 minutes ago from Penwortham, England

  @virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡

• 
  Ange Turner 🔶 (@AngeTurner816) reported 33 minutes ago from Penwortham, England

  @virginmedia Sorry. I am asking you to tell me what the problem is and what you planing to do about it!

• 
  Ice Cold Chef (@John1827Joyce) reported 41 minutes ago from South Shore, England

  @virginmedia morning Team. I appear to have lost my original password for my TiVo box. Is there a way to locate this, I’ve never changed it from the day of fitting. Thanks in advance 😊 new devices arriving tomorrow and I need to hook them up via WiFi

• 
  Will Stephen Lynes (@Welsh_Will70) reported 44 minutes ago from Blackpool, England

  @AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!

• 
  Lynne Webster (@lynneglenn13) reported 47 minutes ago from South Shore, England

  Filled in customer complaint form and advised at 3:00pm we would get a call-back. It’s now 21:00 and still waiting. Never ever experienced such appalling customer service. If you are interested @virginmedia we have agents name.

• 
  Mark (@markhol55) reported 48 minutes ago from South Shore, England

  @SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable

• 
  Ange Turner 🔶 (@AngeTurner816) reported 52 minutes ago from Penwortham, England

  @virginmedia @Virgin_Victoria Every single evening your WiFi goes down for about two hours around teatime. Last night it went off at 6.00 pm and came back on at about 11.00 pm!

• 
  Ice Cold Chef (@John1827Joyce) reported 52 minutes ago from South Shore, England

  @virginmedia No problem Team. Managed to locate the initial pin the TiVo came with. All sorted after digging through various passwords 👍

• 
  John Holt (@MrJHolt) reported 57 minutes ago from South Shore, England

  @virginmedia It might be worth you reading my previous tweets. I have done a considerable amount of various things to fix the issue. Shouldn't need to call when you've confirmed by email. Unless you're willing to pay for my time.

• 
  Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported 58 minutes ago from Southport, England

  @virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.

• 
  Stuart Carey (@RealStuartCarey) reported 60 minutes ago from Kirkham, England

  @virginmedia So I did it this morning and it said there was a problem in my area and it should be fix by 3pm today but I still keep seeing a “no service” sign appear.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Brown (@mgb_dubai) reported 2 minutes ago

  @virginmedia VM technician came today and got it working, now 20 minutes after he left service is gone again. We have have no internet for many days and I will now have to wait more than 3 days for another visit. This is affecting my work and is totally unacceptable.

• 
  Biro (@sirbiro) reported 5 minutes ago

  @virginmedia how on earth are you getting away with the kind of SLA you provide? 5 broadband outages in the last few months each 8 to 24 hours long during working week. Yet your SLA is not breached because for that to happen the outage needs to be 3 consecutive days in a month 🤯

• 
  Mary Shaw (@marysnomug) reported 6 minutes ago

  @virginmedia No I am not wasting my only day off on hold then going round and round in circles after being a customer for 25 years your office definitely had all my contacts to contact me 😡

• 
  Socially Distant Suzy (@suzyneedsahobby) reported 7 minutes ago

  @virginmedia This time, 48 hours - which is too long, but when I asked to speak to a supervisor I was cut off and when I called back your lines were closed, so here we are. As I said she struggles with communication, so I fear even if someone does call her this time she needs more help.

• 
  NQ (@Quinnyx1) reported 11 minutes ago

  @virginmedia Yeah Still Having Problems The Internet Just Keeps Coming & Going Makes No Sense, Router Has Been Reset, Wires All Checked Aswell

• 
  Jared (@jaredwss) reported 14 minutes ago

  Please help #virginmedia

• 
  OddsWise (@OddsWise) reported 17 minutes ago

  Never going to go well. Virgin Media call centre in Delhi. Paying £37 for BB package. Adds RTV for £22. New bill £84. Tells them I'm leaving, told to hold on for 'special limited discount'..Okay Sir, your new discounted price will be £96 a month, do you wish to proceed? Hangs up.

• 
  Sam (@samsingh112) reported 19 minutes ago

  @virginmedia it is a joke now. 15 days with our phone service. Hold 25mins and then they transfer you to another department. Give up after another 20mins. Ending 1AY and 004. HELP

• 
  Marian Child (@mchild287) reported 26 minutes ago

  @virginmedia I am sorry but I feel you are not answering my concerns either as a virgin media consultant. I have expected more as a loyal virgin customer.

• 
  Edu Guy (@EduGuy2) reported 28 minutes ago

  @virginmedia so fed up of fraudulent Virgin Media calls, 3 today so far. Phone numbers 02036697763, 01512808598 and 01780767223 all three Asian callers. Sick of it. I am registered for the TPS service but still get them🤬