Virgin Media Outage Report in Cross Hills, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cross Hills, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cross Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Cross Hills, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Keighley, Burnley and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Keighley |
TV | |
| Bradford |
Wi-fi | |
| Bradford |
Internet | |
| Bradford |
Internet | |
| Bradford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cross Hills, England
Latest outage, problems and issue reports in Cross Hills and nearby locations:
-
Ross Murgatroyd
(@Rosscopco) reported
from
Bradford, England
@virginmedia Great but I can't get on the Web, and need WiFi to make a call as I have no signal. Unless I go out..
-
Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
Thanks @virginmedia for messing me around. Trying to move services to a new address for two weeks only to be told now that’s a little too expensive to dig up the road. Had to chase numerous times. Shocking service
-
Jonathan
(@jon1289) reported
from
Ilkley, England
@jessholmes_x @Herbie17886 @MxTe11 @NodM90 @katc1984 @virginmedia Yes possible. When I had my router plugged into the Apple airport express I never had issues with speed.
-
scott mitchell
(@scottburnley) reported
from
Colne, England
@virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now
-
Aaron
(@Logical1966) reported
from
Keighley, England
@virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬
-
Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia internet is down I get it, supposed to be back up at 6 and then updated for 11 ! . I’m having to use my phone connection as a modem to do my job. This is ridiculous.
-
𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ
(@MATTYB00SH) reported
from
Burnley, England
Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam
-
Nick Vidamour
(@nickvidamour) reported
from
Bradford, England
@virginmedia None at all. Even though there’s probably 3 other houses that would have taken up the service which have now missed out
-
Adele Hall❤
(@spikeshunny) reported
from
Wibsey, England
@virginmedia Surprise surprise is gone down again ..
-
Vincent Brindle 🔶🌍🇪🇺🏴
(@FunnyTrickster) reported
from
Burnley, England
@jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.
-
Adam Morton
(@_SirMorton) reported
from
Bradford, England
@virginmedia disappointing hour &45 mins spent on phone. You couldn’t rearrange installation, fair enough. But when I asked for a replacement SIM, mine had never arrived, inferring that I am lying, need to run a fresh credit check and my price would go up if I didn’t, scandalous!
-
Nasmin Shabir ♡
(@xNasminx) reported
from
Keighley, England
@virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay £45 a month for just broadband alone and can hardly get online most of the time... It's frustrating
-
Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@virginmedia Wow it’s been terrible all day and you had an outage last Monday @vmbusiness
-
Nobby
(@nobby1979) reported
from
Bradford, England
@virginmedia Nope it's all Chanels and this happens after turning on but it will fix it's self couple of hours later been going on a couple of weeks now
-
Ralph Berry is Distanced🌹🚃
(@CllrRalphBerry) reported
from
Bradford, England
@virginmedia No access to your phones Broadband down non internet in Shipley . What's the update Work from home thing..sort of matters
-
BEANZ
(@BeaNziBoi_) reported
from
Bradford, England
@virginmedia @VirginMediaCorp @Virgin every month this year I've been over charged. I've called your call centres after every payment and everytime they've told me its been sorted LIES. Customer service is a joke. No manager call backs. Complaints not dealt with (part1)
-
Aaron
(@Logical1966) reported
from
Keighley, England
@virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you
-
Jordan Green
(@Greeny1911) reported
from
Bradford, England
@virginmedia I’m having at least 5 internet drop outs a day in the last two weeks. It’s affecting my work and recreation after work. What is wrong with your service. Pay a fortune every month for constant drop outs. Absolutely appalling
-
Helen Burnett
(@HBurnett28) reported
from
Bradford, England
@virginmedia absolute rubbish service - no internet again. This has been on and off for months, no use calling to be told to reset modem, what I want is a proper fix, paying for a service I’m not getting.
-
🎙Callum Ronan Creative 🎙
(@CRCAudio) reported
from
Guiseley, England
@virginmedia is there an issue with the internet in the LS29 area as I have lost connection with my clients whilst recording a #podcast Please can you respond as soon as possible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jake Keegan
(@JakeKeegan8) reported
@virginmedia customer services absolutely shocking service paying for 200mb download to be getting 4mb when I ask for a engineer to come out get told I don’t need one as I have sufficient speeds Absolute joke of a company
-
Commander SJ
(@Commander_SJ) reported
@virginmedia I got through 4 times before, I had agents who's headsets and mics with poor quality and couldn't be heard. placed on hold multiple times to get through to no one. is issue hasn't been resolved because of the poor customer service
-
Hussein Smith
(@x743jlu) reported
@virginmedia I didn't see that help page, but I had the hub unplugged all night, and to the touch its lukewarm at best. Is there any other reason for a sustained red light?
-
Tom Ferris
(@TomFerris97) reported
@virginmedia I keep getting directed to your automated online or text service, except they dont work. I can use it from the time it opens to the time it closes and never get connected to a human.
-
Mark Davies
(@realmagicmavis) reported
@_Jumphrey @virginmedia It’s almost as though people are frustrated to be paying for a service they don’t feel is operating correctly and would rather their provider spent time and money fixing issues instead of putting frivolous posts on social media? Just a thought.
-
Bluntyy🤑🌽
(@bluntyy) reported
So @virginmedia finally put my virgin box back on after a issue there end, sorted right.. now they have stopped my internet signal, 40 mins on the phone and still no answer, shocking.
-
Julie
(@julie_almond) reported
@virginmedia After being on the phone 1hr on hold and an hr trying to sort problem I have the energy to deal with it at moment. God knows what my phone bill will be. Only free call if have virgin phone. Two hrs to call centre in god knows were 😡
-
Neil Hart
(@iamriplash) reported
Would love to take part in this rally however Virgin Media would like me to stay poor
-
Alan Hogarth
(@hogey98) reported
@virginmedia hi, is there a direct number to your customer relations department? I have an ongoing complaint but there’s no resolution and I’ve been on the phone 4 hours since Monday trying to resolve. I’ve spoken to 7 different people who keep telling me it isn’t there team
-
Heather
(@Hevs86) reported
@virginmedia No I couldn’t get through. The call drops after an hour of waiting... I can’t find anywhere on my account to cancel services and I don’t have time to keep wasting on hold to speak to no one.