Virgin Media

Virgin Media Outage Report in Cross Hills, North Yorkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cross Hills, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cross Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cross Hills, North Yorkshire, England 12/11/2024 02:30

December 11: Problems at Virgin Media

Virgin Media is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cross Hills, North Yorkshire, England

The most recent Virgin Media outage reports came from the following cities: Bradford, Burnley, Skipton, Keighley, Shipley and Nelson.

Loading map, please wait...
City Problem Type Report Time
United KingdomBradford Internet
United KingdomBurnley Internet
United KingdomBradford Internet
United KingdomBradford Internet
United KingdomSkipton Wi-fi
United KingdomBradford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cross Hills, England

Latest outage, problems and issue reports in Cross Hills and nearby locations:

  • EsBeeEn Simon Baines-Norton (@EsBeeEn) reported from Ilkley, England

    @virginmedia It's not about stopping one piece of mail, but how many of these you've sent out. Unnecessary, a total waste and just shows a total disregard for environmental issues. Please think about these things more.

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!

  • seanyseanysaeny Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible

  • Marsoma Marsoma (@Marsoma) reported from Burnley, England

    @virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    And still no contact from @vmbusiness! Regardless of numerous direct messages. This is beyond bad customer service! Fix our service and fix immediately! @BBCLookNorth @itvcalendar @WhichUK

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer

  • seanyseanysaeny Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    @SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...

  • ScottShaqNelson Scott Nelson (@ScottShaqNelson) reported from Keighley, England

    @virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty

  • deghunter dianeG (@deghunter) reported from Brierfield, England

    @virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • KatGreig Katie Greig (@KatGreig) reported from Bingley, England

    I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience

  • aaronTheHare aaron hare (@aaronTheHare) reported from Wibsey, England

    Virgin media WiFi never fails to make me lose the will to live

  • davidjfshaw David Shaw (@davidjfshaw) reported from Bradford, England

    @virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @virginmedia Shows as ‘No Known Issues’. But there is! We asked for an engineer to call but were told it’s a known problem in the area and would be fixed as soon as possible. No date given. Promised updates that have never materialised. It’s beyond bad customer service.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • nobby1979 Nobby (@nobby1979) reported from Keighley, England

    @virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday

  • T_J_PetSupplies Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @Virgin_Victoria @virginmedia Thank you. They’re fully aware but are doing absolutely nothing to sort the problem. We haven’t had any broadband since the 24th of August! As a business it’s near impossible to operate with broadband these days. It’s so frustrating.

  • nobby1979 Nobby (@nobby1979) reported from Bradford, England

    @virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stxcie_ Stacie (@Stxcie_) reported

    IF VIRGIN MEDIA HAS GONE OFF AGAIN MID VALORANT GAME I SWEAR TO GOD I WILL NEVER PLAY AGAIN I CANT LOSE ANOTHER 30 RR

  • JoJosGamingTV JoJosGamingTV (@JoJosGamingTV) reported

    @virginmedia erm why does my wifi cut out every hour every day !? Is this punishment for cancelling the TV BUT upgrading the WiFi … #nothappy

  • skullncross1 skullncross (@skullncross1) reported

    @virginmedia soke to ustomer support they said phone is on but its not

  • samuelgiddings4 Samuel Giddings (@samuelgiddings4) reported

    @virginmedia is useless. Once again for the 2nd time in 4 days ive lost complete service

  • LizTray Liz Tray (@LizTray) reported

    @virginmedia More outages tonight. It's off atm. This is not okay. Please find out when this problem is going to be fixed, N8 postcode.

  • Charliejaylen16 Charliejaylen1612 (@Charliejaylen16) reported

    @virginmedia Everyone’s wifi is down, your website isn’t working either and we have no connection. If so, how long will it take to come back

  • Phinnnna Joe Edwards (@Phinnnna) reported

    @PxrvOtb @virginmedia Having the same issues in ls19 intermittent connection upto 89% packet loss. Service page says nothing wrong, typical. Self care says there is an issue.

  • shonaghgardiner Shonagh Gardiner (@shonaghgardiner) reported

    @SteveLorimer @virginmedia Me too! Assuming you’re still down?

  • Duzc1972 Chris Durham🇺🇦 (@Duzc1972) reported

    @virginmedia Hi, recently reduced my package to basic, you said £53, spoke with someone today, not new customer did same. £36 for basic package, can you tell me why mine is more? What is the actual price for basic package on existing customers?

  • chrishares Chris Hares (@chrishares) reported

    @virginmedia lost all my services again, and office is closed when phoning. Please help, as I need connectivity