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Vodafone outages and service status in Wales, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Wales, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wales, England

The most recent Vodafone outage reports came from the following cities: Rotherham, and Sheffield.

CityProblem TypeReport Time
Rotherham Phone 15 days ago
Sheffield Internet 1 month ago
Sheffield Internet 2 months ago
Sheffield Phone 2 months ago
Sheffield Phone 3 months ago
Sheffield Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • jimjamyahauk
    James Little (@jimjamyahauk) reported from Sheffield, England

    @VodafoneUK @mjquinnhq @WeAreOpenreach poor poor full fibre install. Rubbish left, building dust left, plants squished & worst of all didn't listen just talked over me when I asked for it to be installed somewhere specific and forced it to be where I didn't want it.imgs in thread

  • LINF0RDJames
    Linford-san (@LINF0RDJames) reported from Dinnington, England

    @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

  • carlton
    Carlton Reeve #FBPE (@carlton) reported from Sheffield, England

    Wow! On hold for 40 minutes with @VodafoneUK “customer care” That’s pretty dreadful service

  • stuartbquick
    Stuart Bolton (@stuartbquick) reported from Sheffield, England

    @virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

  • MrMattF17
    Matt Foley (@MrMattF17) reported from Sheffield, England

    So @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.

  • scholep2
    Paul (@scholep2) reported from Sheffield, England

    @VodafoneUK @steve_sps Hmmm, except when you do that it takes you to a list of options, none of which are relevant and when you specify what you are looking for help with “computer says no”. Maybe if the advisers were actually real people there might be a chance you could help…….?

  • scholep2
    Paul (@scholep2) reported from Sheffield, England

    @VodafoneUK I’m unable to download your My Vodafone app onto my iPhone. The Apple App Store is saying it’s not available on my region. Have also tried it on my partners iPhone and having the same issue???

  • x111sam
    𝕊𝕙𝕖𝕡 (@x111sam) reported from Sheffield, England

    @VodafoneUK Yet AGAIN the BT engineer hasn’t arrived. This service is absolutely disgusting.

  • garybates
    garybates (@garybates) reported from Austerfield, England

    @VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬

  • Changie13Jon
    jon chandler (@Changie13Jon) reported from Conisbrough, England

    @VodafoneUK worst ever online service virtual then talk to someone who knows **** all get me out

  • garybates
    garybates (@garybates) reported from Bawtry, England

    @VodafoneUK 51minutes on hold & my phone has died & cut me off, I want to get through so I can waste 51 minutes of your time, your service is a joke

  • REACHHomes1
    @NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England

    @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

  • AmyGreatorex
    Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    @VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose

  • Sheffieldlady1
    Pat (@Sheffieldlady1) reported from Sheffield, England

    @VodafoneUK Hi I keep getting texts about codes I haven't requested but the link to go to unrecognised codes doesn't work.

  • chimp1984
    Sammy McHugh (@chimp1984) reported from Bolsover, England

    @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

  • sihackett86
    simon (@sihackett86) reported from Sheffield, England

    @VodafoneUK I am.need of help please can someone help me I see people getting replies but me is there am issue all I want is to ask somthing abouty contract

  • BridgetteG68
    Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported from Sheffield, England

    @uptheblades @VodafoneUK Its usually ok, not really had problems before

  • MrMattF17
    Matt Foley (@MrMattF17) reported from Rotherham, England

    @VodafoneUK why is your customer service so appallingly bad? Live chat, phone and instore. Wanted an additional line but zero help. Useless!

  • graciestokes
    Grace Stokes (@graciestokes) reported from Chesterfield, England

    @Ch4Rr133 @photo4u6 @VodafoneUK Mines down too 😔😔😔

  • OfficialBrownie
    Kate Brown (@OfficialBrownie) reported from Sheffield, England

    Now 6 days no service and no help online @VodafoneUK you are a disgrace

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • zara64935
    zara (@zara64935) reported

    @VodafoneUK I’m stuck in Dubai, you’ve disconnected my service. Please contact me asap

  • Sheffield128
    Delwar Ullah (@Sheffield128) reported

    @VodafoneUK Gemini has just told me she’s now on your platform that is fantastic. I’ve got a on my phone right now. Can I make a little suggestion? Get rid of Toby? Let Gemini do that job from a customer that has been with you since 1995.

  • wynmind
    Susan Williams (@wynmind) reported

    @VodafoneUK don’t use Vodafone broadband the call centre is beyond hopeless, rude, time wasting, they refuse your request and send you on a run around never ever again will I use Vodafone broadband

  • CityFibre
    CityFibre (@CityFibre) reported

    @fankle_steve @VodafoneUK Sorry to hear about the delay with your connection. Please reach out to Vodafone directly regarding your installation and service status. As your service provider, they manage all scheduling and can provide the most up-to-date information on your appointment and connectivity.

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • jamieguy1975
    Colin Miller (@jamieguy1975) reported

    @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

  • sarmackie965
    sarah 💙 (@sarmackie965) reported

    Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes

  • BarnseyChr77489
    Chris Barnsey (@BarnseyChr77489) reported

    @VodafoneUK I can no longer claim my voucher please fix this

  • atjames88
    Adam James (@atjames88) reported

    @VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.

  • BozBey58
    BozBey (@BozBey58) reported

    @VodafoneUK Why would a company like yours, which makes billions of dollars, use some pointless virtual assistant called Tobi? Because of that stupid Tobi, I can't get my work done, nor can I connect with a customer agent. I've never seen such a stupid system.