Vodafone Outage Report in Wales, Rotherham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Wales, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Vodafone
Vodafone is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Wales, Rotherham, England
The most recent Vodafone outage reports came from the following cities: Dronfield and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Dronfield |
Internet | |
| Doncaster |
Total Blackout | |
| Doncaster |
Internet | |
| Rotherham |
Wi-fi | |
| Chesterfield |
Wi-fi | |
| Rotherham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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simon
(@sihackett86) reported
from
Sheffield, England
@VodafoneUK hello is anyone going to answer me please this is my 3rd tweet and 1dm please I am new customer and i want to check something please not a very good start
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Paul
(@scholep2) reported
from
Sheffield, England
@VodafoneUK @steve_sps Hmmm, except when you do that it takes you to a list of options, none of which are relevant and when you specify what you are looking for help with “computer says no”. Maybe if the advisers were actually real people there might be a chance you could help…….?
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David Parkin
(@dparkin1985) reported
from
Dinnington, England
@VodafoneUK the internet went down at 6am and I'm a remote worker. When will this be fixed
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simon
(@sihackett86) reported
from
Sheffield, England
@VodafoneUK help me please
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Pat
(@Sheffieldlady1) reported
from
Sheffield, England
@VodafoneUK Hi I keep getting texts about codes I haven't requested but the link to go to unrecognised codes doesn't work.
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garybates
(@garybates) reported
from
Austerfield, England
@VodafoneUK has any one ever rang Vodafone & not been told “we are really busy at the moment sorry for the delay” I certainly haven’t a simple query becomes a battle of wills, do I hang up or hold on & on & on 🤬
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garybates
(@garybates) reported
from
Bawtry, England
@VodafoneUK 51minutes on hold & my phone has died & cut me off, I want to get through so I can waste 51 minutes of your time, your service is a joke
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lauren lomas
(@Lomasx) reported
from
Sheffield, England
Anybody else having issues with @VodafoneUK today?? Internet down and terrible signal. #vodafone
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David Oxley
(@davidoxley1982) reported
from
Sheffield, England
@VodafoneUK customer service is so bad .
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Amy Greatorex
(@AmyGreatorex) reported
from
Chesterfield, England
@VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose
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garybates
(@garybates) reported
from
Austerfield, England
@VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
Totally fed up with @VodafoneUK. Trying to cancel my very uncompetitive contract. Been on hold for 30 minutes. Tried to use the link to web chat - it doesn’t connect. How do you speak to anyone???? @VodafoneGroup
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Indur
(@IndurOutdoor) reported
from
Doncaster, England
WTF @VodafoneUK I’ve not been with you for years cus’ I kept getting mesages like this Please investigate My company is with you but not for long if this carries on
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simon
(@sihackett86) reported
from
Sheffield, England
@VodafoneUK I am.need of help please can someone help me I see people getting replies but me is there am issue all I want is to ask somthing abouty contract
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Paul
(@scholep2) reported
from
Sheffield, England
@VodafoneUK I’m unable to download your My Vodafone app onto my iPhone. The Apple App Store is saying it’s not available on my region. Have also tried it on my partners iPhone and having the same issue???
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Simon Beckett
(@bornablade) reported
from
Sheffield, England
@VodafoneUK had no broadband/internet all day. Not just us, looks like a lot in our area looking at our Facebook group. Can’t get through to anyone on phone. Apps not working. Help!! S2 area been out since I got up at 5am #Vodafonedown #vodafone
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garybates
(@garybates) reported
from
Bawtry, England
@VodafoneGroup @VodafoneUK it’s good to hear that yet again your call centre is really busy, I’ve never called you when you weren’t 🤬🤬on hold yet again, you must be the worst telecoms co in the world
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@VodafoneUK @mjquinnhq @WeAreOpenreach poor poor full fibre install. Rubbish left, building dust left, plants squished & worst of all didn't listen just talked over me when I asked for it to be installed somewhere specific and forced it to be where I didn't want it.imgs in thread
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Marc
(@MDN099) reported
from
Sheffield, England
@VodafoneUK - I've been a loyal customer since 2002. I'm about to upgrade, do you offer any loyalty discounts, deals etc?
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Bibi Horvath | Hello Krivan | Consult Slovak UK
(@ConsultSlovak) reported
from
Sheffield, England
@macluwe Absolutely awful service onecom @VodafoneUK no service, no info, no one to talk to!!!! Totally cut off and really puse*** off with this choice I made as business customer!!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David McClelland
(@dhm33x) reported
@VodafoneUK Yes. They talked me through a software fix in the router and assured me it would do the job. It hasn’t. I currently have 1 device (TV) pulling signal in the house, 5m from the router, and can’t stream a show.
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lindsay harris
(@missfigure1) reported
@VodafoneUK We have asked them to stop scamming us for 3mths they are taking robbing money from our accounts without giving us a mobile service and no phone 3mths of hell and they know this is happening yet agree to help but don’t just scam us anx rob us
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Mark
(@fordyfordyfordy) reported
@virginmedia See @VodafoneUK thats what @virginmedia say to your port suggestion maybe the two of you should actually talk to each other as looking on the forums its clear there's an issue!!
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Abi Patrick
(@Abipatrick1) reported
@VodafoneUK @Lyndhurstfm Ours is so terrible we cannot even do a speed test! This is on wired not WiFi! They have been giving us the runaround for weeks and the bb and cust. Serv. is atrocious! Keep@saying it’s an open ticket with Tech team! They’ve not been in touch! Useless service! 🤬now on router 4!
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asha
(@ashasilva) reported
@VodafoneUK in angry because this isn’t the first issue and the amount of txts I have got for setting up the entertainment packs is also ridiculous! I feel like you don’t care that the customers experience is not good and won’t do anything to appease the situation
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Tina 🇮🇹🏴🐾
(@Justm3x) reported
@WhoreSamsung @ryanbowring @VodafoneUK Yeah..... and in all the years ive had BB with Sky ive only had a handful of problems
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David McClelland
(@dhm33x) reported
@VodafoneUK I left @bt_uk a few months ago as you were 50% cheaper on the promise of same/ better speeds. The performance has been horrible. Giving me a never-ending 15% apology discount is no use when I can’t event watch a show without several instances of the spinning wheel!
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Holly Ashe
(@hollyroseashe) reported
Today I finish my contract with @VodafoneUK and I’ve never been so happy to bid farewell to such an awful, abhorrent, poorly run company. Absolutely horrific service. 👋🏻
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Jenny Jones
(@ImMissJJ) reported
@VodafoneUK I am tweeting on the advice of your team. We are going to be without internet for 4 days after you changed our installation date meaning we will lose out on work. We were not told by vodafone. Are you able to help?
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Charlotte
(@D1Charlotte) reported
@VodafoneUK please can you help me urgently? I have an unlimited plan yet I cannot send texts or picture messages. Been like this for 3 days and I keep getting spend manager texts from you? Thank you