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Vodafone outages and service status in Wales, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Wales, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Vodafone

Vodafone is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wales, England

The most recent Vodafone outage reports came from the following cities: Sheffield.

CityProblem TypeReport Time
Sheffield Internet 19 days ago
Sheffield Internet 1 month ago
Sheffield Phone 2 months ago
Sheffield Phone 2 months ago
Sheffield Phone 3 months ago
Dronfield Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • jamesd1312
    James Dunne (@jamesd1312) reported from Sheffield, England

    @VodafoneUK I have made a formal complaint to you and was told a 48 hour window of when you would contact me back. I have called back since then a promised another call back. I’ve spent over 4 hours on to Vodafone in a week and still not resolved. This is VERY serious.

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • REACHHomes1
    @NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England

    @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

  • scholep2
    Paul (@scholep2) reported from Sheffield, England

    @VodafoneUK @steve_sps Hmmm, except when you do that it takes you to a list of options, none of which are relevant and when you specify what you are looking for help with “computer says no”. Maybe if the advisers were actually real people there might be a chance you could help…….?

  • LINF0RDJames
    Linford-san (@LINF0RDJames) reported from Dinnington, England

    @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

  • OfficialBrownie
    Kate Brown (@OfficialBrownie) reported from Sheffield, England

    Terrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE

  • owlzmadboothy
    Danny Booth (@owlzmadboothy) reported from Sheffield, England

    @morts3108 @RlJill @VodafoneUK £57 isn't either mate, they are wanting to squeeze another £2 out of me . Not be falling for this shit again

  • katmoss175
    Kat Moss (@katmoss175) reported from Sheffield, England

    @VodafoneUK I have just had a call from a lady talking to me about renewing my sim only contract. A) it’s not due to renew until September and B) surely this is non essential work and that lady should be at home safe and not working unnecessarily. #StayAtHome #protectyourstaff

  • Sheffield128
    Delwar Ullah (@Sheffield128) reported from Aston cum Aughton, England

    @VodafoneUK Your Toby assistant is absolutely rubbish she never listens to what you’re saying to her she just goes and does what she wants and never mind the person who is calling Get rid of it worst experience I’ve ever had and I’ve been with you since 95

  • sihackett86
    simon (@sihackett86) reported from Sheffield, England

    @VodafoneUK hello is anyone going to answer me please this is my 3rd tweet and 1dm please I am new customer and i want to check something please not a very good start

  • jimjamyahauk
    James Little (@jimjamyahauk) reported from Sheffield, England

    @VodafoneUK @mjquinnhq @WeAreOpenreach poor poor full fibre install. Rubbish left, building dust left, plants squished & worst of all didn't listen just talked over me when I asked for it to be installed somewhere specific and forced it to be where I didn't want it.imgs in thread

  • carlton
    Carlton Reeve #FBPE (@carlton) reported from Sheffield, England

    Wow! On hold for 40 minutes with @VodafoneUK “customer care” That’s pretty dreadful service

  • garybates
    garybates (@garybates) reported from Austerfield, England

    @VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬

  • hockeybhoy
    Mark (aka Mad Dog) 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hockeybhoy) reported from Sheffield, England

    So @VodafoneUK, apparently you don’t do cash top ups for PAYG in your stores anymore. Changed 5 weeks ago I got told. My Mam has been a Customer of yours for years. No communication, nothing. She’s not impressed.

  • stuartbquick
    Stuart Bolton (@stuartbquick) reported from Sheffield, England

    @virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

  • JustCraigyp
    Just Craig (@JustCraigyp) reported from Sheffield, England

    If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE

  • garybates
    garybates (@garybates) reported from Austerfield, England

    @VodafoneUK has any one ever rang Vodafone & not been told “we are really busy at the moment sorry for the delay” I certainly haven’t a simple query becomes a battle of wills, do I hang up or hold on & on & on 🤬

  • bornablade
    Simon Beckett (@bornablade) reported from Sheffield, England

    @VodafoneUK had no broadband/internet all day. Not just us, looks like a lot in our area looking at our Facebook group. Can’t get through to anyone on phone. Apps not working. Help!! S2 area been out since I got up at 5am #Vodafonedown #vodafone

  • AmyGreatorex
    Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    @VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose

  • Lomasx
    lauren lomas (@Lomasx) reported from Sheffield, England

    Anybody else having issues with @VodafoneUK today?? Internet down and terrible signal. #vodafone

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BarnseyChr77489
    Chris Barnsey (@BarnseyChr77489) reported

    @VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so

  • C4R013256
    CAR0LE (@C4R013256) reported

    Hello @VodafoneUK I have lost count of the number of times I have tried to contact you today. I have been cut off each time (so not a great advertisement for your network!!)

  • screechy451738
    @screechy (@screechy451738) reported

    @VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.

  • Joses_World
    Basic with Life (@Joses_World) reported

    I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

  • mikel_funky
    Mr O (@mikel_funky) reported

    @VodafoneUK can you fix the ****** internet on your broadband FFS

  • gpfradgley
    Gareth Paul Fradgley (@gpfradgley) reported

    @VodafoneUK you are tying to tell my Dad 26Mbps is a normal upload speed on your 900Mbps service. He is getting full download speed but the upload ratio is off and your support team member was not trained correctly. This speed is way off!

  • richforlife66
    RICHFORLIFE1980 (@richforlife66) reported

    @VodafoneUK 5+ years of loyalty and this is how I’m treated? Broadband disconnected without permission and money taken from my account unlawfully. This is completely unacceptable. Fix this immediately and refund me in full.

  • ArjunChohan
    Arjun Chohan (@ArjunChohan) reported

    @VodafoneUK, my internet has been down for nearly 48 hours and I’m wondering why it hasn’t been restored yet?

  • CryptoGymJunkie
    Nathan Woodward (@CryptoGymJunkie) reported

    @VodafoneUK I'm having issues with s crypto wallet that was attached to a mobile number I use specifically for crypto. Vodafone turned the phone off due to 90 days of inactivity to which I was not aware this happened. I need an email address I can send my requirements to.

  • MosesGames
    ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported

    @VodafoneUK The most over priced mobile phone service. #vodafone Justify your charges over other service providers….ill wait. Oh & your app is not working for me to pay my bill, but feel free to charge me “late fees”….handy coincidence. 🖕🏻😡