Vodafone outages and service status in Wales, England

Problems in the last 24 hours in Wales, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

• 
  James Little (@jimjamyahauk) reported 10 seconds ago from Sheffield, England

  @VodafoneUK @mjquinnhq @WeAreOpenreach poor poor full fibre install. Rubbish left, building dust left, plants squished & worst of all didn't listen just talked over me when I asked for it to be installed somewhere specific and forced it to be where I didn't want it.imgs in thread

• 
  Kate Brown (@OfficialBrownie) reported 6 minutes ago from Sheffield, England

  Terrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE

• 
  simon (@sihackett86) reported 9 minutes ago from Sheffield, England

  @VodafoneUK hello is anyone going to answer me please this is my 3rd tweet and 1dm please I am new customer and i want to check something please not a very good start

• 
  lynne robertson (@lrobertson12) reported 15 minutes ago from Stannington, England

  Anyone know how to speak to a real person at @VodafoneUK @VodafoneGroup.? I have a recurring problem with my phone and it’s impossible ti find anyone to talk to.

• 
  #MONKOUT (@steelcityowl91) reported 16 minutes ago from Dinnington, England

  Don’t ever join @VodafoneUK for your home broadband shocking services and awful customer services so glad I’m leaving to join @skytv on 9th November

• 
  Carlton Reeve #FBPE (@carlton) reported 17 minutes ago from Sheffield, England

  Wow! On hold for 40 minutes with @VodafoneUK “customer care” That’s pretty dreadful service

• 
  Just Craig (@JustCraigyp) reported 19 minutes ago from Sheffield, England

  Ahhh another day, another day without phone signal or services! @VodafoneUK

• 
  Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported 25 minutes ago from Sheffield, England

  @Claireebear218 @VodafoneUK I've never really had any issues with them before 🙏 hopefully be back on soon. Looks like he'll be working this weekend! X

• 
  Laurence Weight (@WeightLaurence) reported 26 minutes ago from Eckington, England

  @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

• 
  🇪🇺 🅳🅰🆅🅴 from the grave 💀 (@davesleney) reported 26 minutes ago from Sheffield, England

  Well, 20mins wasted on the phone with @VodafoneUK enquiring about an early upgrade. As usual there’s nothing they can do for a 20yr customer. Absolute waste of time

• 
  Just Craig (@JustCraigyp) reported 28 minutes ago from Sheffield, England

  If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE

• 
  lauren lomas (@Lomasx) reported 30 minutes ago from Sheffield, England

  Anybody else having issues with @VodafoneUK today?? Internet down and terrible signal. #vodafone

• 
  Mark (aka Mad Dog) 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hockeybhoy) reported 38 minutes ago from Sheffield, England

  @VodafoneUK Thanks for the reply. You did miss the point though; she had no communication that this was happening. Wouldn’t have been an issue for her otherwise

• 
  Delwar Ullah (@Sheffield128) reported 39 minutes ago from Aston cum Aughton, England

  @VodafoneUK Your Toby assistant is absolutely rubbish she never listens to what you’re saying to her she just goes and does what she wants and never mind the person who is calling Get rid of it worst experience I’ve ever had and I’ve been with you since 95

• 
  S Ryder (@msslryder) reported 41 minutes ago from Sheffield, England

  @Capwei Why didn't you tag @VodafoneUK for their appalling service.

• 
  garybates (@garybates) reported 44 minutes ago from Austerfield, England

  @VodafoneUK has any one ever rang Vodafone & not been told “we are really busy at the moment sorry for the delay” I certainly haven’t a simple query becomes a battle of wills, do I hang up or hold on & on & on 🤬

• 
  dazzer (@spud279) reported 50 minutes ago from Oughtibridge, England

  @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

• 
  Pat (@Sheffieldlady1) reported 51 minutes ago from Sheffield, England

  @VodafoneUK Hi I keep getting texts about codes I haven't requested but the link to go to unrecognised codes doesn't work.

• 
  Marc (@MDN099) reported 54 minutes ago from Sheffield, England

  @VodafoneUK - I've been a loyal customer since 2002. I'm about to upgrade, do you offer any loyalty discounts, deals etc?

• 
  James Dunne (@jamesd1312) reported 58 minutes ago from Sheffield, England

  @VodafoneUK I have made a formal complaint to you and was told a 48 hour window of when you would contact me back. I have called back since then a promised another call back. I’ve spent over 4 hours on to Vodafone in a week and still not resolved. This is VERY serious.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Osman (@deniz34j) reported 1 minute ago

  @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

• 
  Robin Longstride (@orpip_3) reported 2 minutes ago

  @Iromg @VodafoneUK I ditched @VodafoneUK years ago - shocking customer service

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 PK 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PedzKeenan) reported 8 minutes ago

  If @VodafoneUK ever offer you the chance to switch to an e-sim, under no circumstances accept. The service and signal is a disgrace

• 
  FINGERSJOHN✌ (@jnafr) reported 10 minutes ago

  Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

• 
  Chekeeuk (@chekeeuk) reported 15 minutes ago

  @FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!

• 
  Slm Yldz (@selimgncr) reported 16 minutes ago

  @VodafoneGroup I am filing a formal consumer complaint on Monday. I expect Vodafone to provide evidence of when, how and by whom this cancellation was authorised.@Vodafone @VodafoneUK Please investigate.

• 
  Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported 19 minutes ago

  @thecalowkid I had a sim only with Lebara, network provider is @VodafoneUK just cancelled it.

• 
  Janice Elaine (@JaniceGaches) reported 21 minutes ago

  @POldfieldMusic @Iromg @VodafoneUK We don’t need reform to tell us this country has gone to the dogs anyone with half a brain cell knows it and if you can’t see it you’re the ones who need the help

• 
  peter wilson (@wilsonpeter48) reported 22 minutes ago

  You have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK

• 
  IRIS (@brandirisx) reported 23 minutes ago

  @VodafoneUK i’m currently walking through the east midlands from ipswich to manchester and i haven’t had any roaming data or calls on my phone for 3 days now, i’ve activated my new sim after my phone was stolen a few weeks ago but i still don’t have access to maps or essential information that would make this journey way more easier, please help