Vodafone outages and service status in Wales, England

Problems in the last 24 hours in Wales, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wales, England

The most recent Vodafone outage reports came from the following cities: Sheffield.

City	Problem Type	Report Time
Sheffield	Internet	18 days ago
Sheffield	Phone	1 month ago
Sheffield	Phone	2 months ago
Sheffield	Phone	2 months ago
Dronfield	Internet	3 months ago

Community Discussion

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Vodafone Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

• 
  James Dunne (@jamesd1312) reported 26 seconds ago from Sheffield, England

  @VodafoneUK I have made a formal complaint to you and was told a 48 hour window of when you would contact me back. I have called back since then a promised another call back. I’ve spent over 4 hours on to Vodafone in a week and still not resolved. This is VERY serious.

• 
  garybates (@garybates) reported 6 minutes ago from Austerfield, England

  @VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬

• 
  Stuart Bolton (@stuartbquick) reported 7 minutes ago from Sheffield, England

  @virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

• 
  garybates (@garybates) reported 12 minutes ago from Austerfield, England

  @VodafoneUK has any one ever rang Vodafone & not been told “we are really busy at the moment sorry for the delay” I certainly haven’t a simple query becomes a battle of wills, do I hang up or hold on & on & on 🤬

• 
  robtaylor (@5873robtaylor) reported 14 minutes ago from Edwinstowe, England

  @VodafoneUK #vodafone have the #worst #customerservice I have come across, I tried to sort the lads phone out for him , the hassle and process was painful #awful !!!

• 
  Pat (@Sheffieldlady1) reported 14 minutes ago from Sheffield, England

  @VodafoneUK Hi I keep getting texts about codes I haven't requested but the link to go to unrecognised codes doesn't work.

• 
  Riz (@rizdem) reported 18 minutes ago from Sheffield, England

  @VodafoneUK what’s going on my broadband is down comes back online for a minute then back off!!

• 
  Simon Beckett (@bornablade) reported 20 minutes ago from Sheffield, England

  @VodafoneUK had no broadband/internet all day. Not just us, looks like a lot in our area looking at our Facebook group. Can’t get through to anyone on phone. Apps not working. Help!! S2 area been out since I got up at 5am #Vodafonedown #vodafone

• 
  lynne robertson (@lrobertson12) reported 30 minutes ago from Stannington, England

  Anyone know how to speak to a real person at @VodafoneUK @VodafoneGroup.? I have a recurring problem with my phone and it’s impossible ti find anyone to talk to.

• 
  Amy Greatorex (@AmyGreatorex) reported 33 minutes ago from Chesterfield, England

  This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline

• 
  Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported 35 minutes ago from Sheffield, England

  @Claireebear218 @VodafoneUK I've never really had any issues with them before 🙏 hopefully be back on soon. Looks like he'll be working this weekend! X

• 
  andrea fieldhouse (@andreafield26) reported 39 minutes ago from Conisbrough, England

  @VodafoneUK hello, right my current phone is on contract with u but it’s broken so need a new one, contract ends sept 19 willing to pay to upgrade or contact termination but you can’t get your termination fees correct had 3 or 4 diff prices #Nothappy #help

• 
  Matt Foley (@MrMattF17) reported 42 minutes ago from Sheffield, England

  So @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.

• 
  Kate Brown (@OfficialBrownie) reported 46 minutes ago from Sheffield, England

  Now 6 days no service and no help online @VodafoneUK you are a disgrace

• 
  simon (@sihackett86) reported 48 minutes ago from Sheffield, England

  @VodafoneUK I am.need of help please can someone help me I see people getting replies but me is there am issue all I want is to ask somthing abouty contract

• 
  Dave Lindsay (@lindsaydr) reported 49 minutes ago from Sheffield, England

  @EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

• 
  #MONKOUT (@steelcityowl91) reported 51 minutes ago from Dinnington, England

  @VodafoneUK you can reply to other people but ignoring me ?? Any wonder why I’m leaving such a awful network, I would appreciate it if you’re read this and get back to my DM I sent over an hour ago

• 
  Sammy McHugh (@chimp1984) reported 58 minutes ago from Bolsover, England

  @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

• 
  Calming Chameleon (@Mashcat) reported 59 minutes ago from Sheffield, England

  @VodafoneUK Sent it ... HELP I’m trying to arrange going out & can’t call anyone :(

• 
  David Parkin (@dparkin1985) reported 60 minutes ago from Dinnington, England

  @VodafoneUK the internet went down at 6am and I'm a remote worker. When will this be fixed

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝐂 𝐀 𝐌 (@CTx03_) reported 4 minutes ago

  @News_FC26 @VodafoneUK Try get @youfibre had them for like 2years now and never experience lag.

• 
  Justin Smith (@justinmarksmith) reported 6 minutes ago

  Haven’t been able to speak with anyone at Vodafone who seems to know how to cancel a Onenumber subscription. This company is becoming impossible to deal with. Complete incompetence. Just avoid them as there are much better uk mobile providers. @VodafoneUK

• 
  Jaci Stephen (@welshjaci) reported 7 minutes ago

  Don’t believe a WORD of what @VodafoneUK say when they offer to ‘help’ whn you are struggling. They don’t! They charge you for late payment and send you straight back to square one.

• 
  Wail Zch (@WailZch) reported 7 minutes ago

  @VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.

• 
  Not Disabled Enough (@Pointless_Nerd) reported 8 minutes ago

  Vodafone has been absolutely no help at all for 12 days in a row. I don't even know why they have that stupid chat bot as it's pathetic. @VodafoneUK

• 
  damien (@damienl1234) reported 9 minutes ago

  @VodafoneUK my contact is coming to an end which includes Spotify,if I upgrade to sim only will I still just keep paying for it until I cancel the subscription

• 
  Griff Webber (@griffwebber) reported 10 minutes ago

  @spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite

• 
  Michael MacAulay (@mistermac97) reported 11 minutes ago

  @CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership

• 
  Fusion Media (@ChrisJAHall) reported 12 minutes ago

  @VodafoneUK Can you please complete my full fibre install but include my landline which I paid you for? I am getting repeated connectivity issues.

• 
  Kvittycat (@kvittycat53) reported 13 minutes ago

  Come on @VodafoneUK Fix my broadband!!!