Vodafone outages and service status in Wales, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 11, 9:31 PM GMT+1.
- Internet (50%)
- Phone (50%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Wales, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wales, England
The most recent Vodafone outage reports came from the following cities: Rotherham, and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham
|
Phone | 3 days ago |
|
Sheffield
|
Internet | 27 days ago |
|
Sheffield
|
Internet | 2 months ago |
|
Sheffield
|
Phone | 2 months ago |
|
Sheffield
|
Phone | 3 months ago |
|
Sheffield
|
Phone | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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james bart (@bart_james) reported from Sheffield, England@mfcpullen5 @VodafoneUK I don’t know about you but now when out and about I quite like this social distancing thing having room to manoeuvre in shops and not having someone else breathe down your neck 😆
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Simon Beckett (@bornablade) reported from Sheffield, England@VodafoneUK had no broadband/internet all day. Not just us, looks like a lot in our area looking at our Facebook group. Can’t get through to anyone on phone. Apps not working. Help!! S2 area been out since I got up at 5am #Vodafonedown #vodafone
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Kate Brown (@OfficialBrownie) reported from Sheffield, EnglandTerrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England@VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose
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@NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandIf you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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simon (@sihackett86) reported from Sheffield, England@VodafoneUK hello is anyone going to answer me please this is my 3rd tweet and 1dm please I am new customer and i want to check something please not a very good start
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garybates (@garybates) reported from Austerfield, England@VodafoneUK great service as ever, just keep getting cut off during the automated answer service 🤬🤬
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Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, EnglandTotally fed up with @VodafoneUK. Trying to cancel my very uncompetitive contract. Been on hold for 30 minutes. Tried to use the link to web chat - it doesn’t connect. How do you speak to anyone???? @VodafoneGroup
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garybates (@garybates) reported from Austerfield, England@VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬
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lynne robertson (@lrobertson12) reported from Stannington, EnglandAnyone know how to speak to a real person at @VodafoneUK @VodafoneGroup.? I have a recurring problem with my phone and it’s impossible ti find anyone to talk to.
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Danny Booth (@owlzmadboothy) reported from Sheffield, England@morts3108 @RlJill @VodafoneUK £57 isn't either mate, they are wanting to squeeze another £2 out of me . Not be falling for this shit again
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Webhead (@Webhead0710) reported from Sheffield, England@VodafoneUK is there an issue in Sheffield with the broadband. Mines been rubbish for the last 2 hours!
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Mark (aka Mad Dog) 🏴 (@hockeybhoy) reported from Sheffield, EnglandSo @VodafoneUK, apparently you don’t do cash top ups for PAYG in your stores anymore. Changed 5 weeks ago I got told. My Mam has been a Customer of yours for years. No communication, nothing. She’s not impressed.
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David Parkin (@dparkin1985) reported from Dinnington, England@VodafoneUK the internet went down at 6am and I'm a remote worker. When will this be fixed
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Paul (@scholep2) reported from Sheffield, England@VodafoneUK @steve_sps Hmmm, except when you do that it takes you to a list of options, none of which are relevant and when you specify what you are looking for help with “computer says no”. Maybe if the advisers were actually real people there might be a chance you could help…….?
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, EnglandThis is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline
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Marc (@MDN099) reported from Sheffield, England@VodafoneUK - I've been a loyal customer since 2002. I'm about to upgrade, do you offer any loyalty discounts, deals etc?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vodafone Group (@VodafoneGroup) reported@warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.
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Anna Maslowicz (@annamazz) reported@VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account
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cath (@CatheasthamMc) reported@VodafoneUK I need customer service assistance and I cant seem to get any. can someone help. #tobisntworking #cantcancelsubscription
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Claire (@ClairVDE) reported@VodafoneUK a family member has noticed a default on her credit file from 2022 from Vodafone. She’s never had a Vodafone account or contract. How can we go about approaching and correcting this please?
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flatcapblade (@themblades1889) reported@VodafoneUK why’s my phone service **** sort it out
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Lee Harris-hamer (@harris_hamer) reported@vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.
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Gav (@gav_hadden) reportedDiabolical service from @VodafoneUK . Recently upgraded to a new plan that was then cancelled in error through no fault of my own. Had to set up brand new order at higher price then to be told activation date will not be until 28.04 Currently without any broadband. Leaving now
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Mh (@WIKMUND) reported@VodafoneUK why is the vodafone signal at London Waterloo sooo bad. It’s like a dial up modem. Not just today but for the last couple of years I’ve been on 5g
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brendan (@kegger1664) reported@Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!