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Vodafone outages and service status in Wales, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Wales, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Vodafone

Vodafone is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wales, England

The most recent Vodafone outage reports came from the following cities: Sheffield.

CityProblem TypeReport Time
Sheffield Internet 15 days ago
Sheffield Phone 1 month ago
Sheffield Phone 1 month ago
Sheffield Phone 2 months ago
Dronfield Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • REACHHomes1
    @NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England

    @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

  • rizdem
    Riz (@rizdem) reported from Sheffield, England

    @VodafoneUK what’s going on my broadband is down comes back online for a minute then back off!!

  • Webhead0710
    Webhead (@Webhead0710) reported from Sheffield, England

    @VodafoneUK is there an issue in Sheffield with the broadband. Mines been rubbish for the last 2 hours!

  • 5873robtaylor
    robtaylor (@5873robtaylor) reported from Edwinstowe, England

    @VodafoneUK #vodafone have the #worst #customerservice I have come across, I tried to sort the lads phone out for him , the hassle and process was painful #awful !!!

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • katmoss175
    Kat Moss (@katmoss175) reported from Sheffield, England

    @VodafoneUK I have just had a call from a lady talking to me about renewing my sim only contract. A) it’s not due to renew until September and B) surely this is non essential work and that lady should be at home safe and not working unnecessarily. #StayAtHome #protectyourstaff

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • sihackett86
    simon (@sihackett86) reported from Sheffield, England

    @VodafoneUK I am.need of help please can someone help me I see people getting replies but me is there am issue all I want is to ask somthing abouty contract

  • hockeybhoy
    Mark (aka Mad Dog) 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hockeybhoy) reported from Sheffield, England

    So @VodafoneUK, apparently you don’t do cash top ups for PAYG in your stores anymore. Changed 5 weeks ago I got told. My Mam has been a Customer of yours for years. No communication, nothing. She’s not impressed.

  • hockeybhoy
    Mark (aka Mad Dog) 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hockeybhoy) reported from Sheffield, England

    @VodafoneUK Thanks for the reply. You did miss the point though; she had no communication that this was happening. Wouldn’t have been an issue for her otherwise

  • garybates
    garybates (@garybates) reported from Bawtry, England

    @VodafoneGroup @VodafoneUK it’s good to hear that yet again your call centre is really busy, I’ve never called you when you weren’t 🤬🤬on hold yet again, you must be the worst telecoms co in the world

  • jamesd1312
    James Dunne (@jamesd1312) reported from Sheffield, England

    @VodafoneUK I have made a formal complaint to you and was told a 48 hour window of when you would contact me back. I have called back since then a promised another call back. I’ve spent over 4 hours on to Vodafone in a week and still not resolved. This is VERY serious.

  • chimp1984
    Sammy McHugh (@chimp1984) reported from Bolsover, England

    @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

  • MDN099
    Marc (@MDN099) reported from Sheffield, England

    @VodafoneUK - I've been a loyal customer since 2002. I'm about to upgrade, do you offer any loyalty discounts, deals etc?

  • garybates
    garybates (@garybates) reported from Bawtry, England

    @VodafoneUK 51minutes on hold & my phone has died & cut me off, I want to get through so I can waste 51 minutes of your time, your service is a joke

  • owlzmadboothy
    Danny Booth (@owlzmadboothy) reported from Sheffield, England

    @morts3108 @RlJill @VodafoneUK £57 isn't either mate, they are wanting to squeeze another £2 out of me . Not be falling for this shit again

  • sihackett86
    simon (@sihackett86) reported from Sheffield, England

    @VodafoneUK help me please

  • jimjamyahauk
    James Little (@jimjamyahauk) reported from Sheffield, England

    @VodafoneUK @mjquinnhq @WeAreOpenreach poor poor full fibre install. Rubbish left, building dust left, plants squished & worst of all didn't listen just talked over me when I asked for it to be installed somewhere specific and forced it to be where I didn't want it.imgs in thread

  • stuartbquick
    Stuart Bolton (@stuartbquick) reported from Sheffield, England

    @virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

  • BridgetteG68
    Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported from Sheffield, England

    @Claireebear218 @VodafoneUK I've never really had any issues with them before 🙏 hopefully be back on soon. Looks like he'll be working this weekend! X

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • shazzy1978
    sharon brill (@shazzy1978) reported

    @VodafoneUK No Mobile service or internet mobile

  • AlunRichards11
    Alun Richards (@AlunRichards11) reported

    @VodafoneUK can't make phone calls being told my network is not registered whats going on?

  • badgersrock22
    Alli O'Hara No. 3665 on a translist... 🙄🤡🌍 (@badgersrock22) reported

    @VodafoneUK - we signed up to a new contract with a new phone. Not ONE WORD about the delivery of the new phone (I'm moving on from a housebrick!) but you've started charging us the new rate for the non existent phone - what next - do we cancel the whole shooting match?! Poor.

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @JulieNobbs @VodafoneUK Hi Julie, I am really sorry to hear there is a delay in having his services installed. If there is further work required externally, this will be the reason why/ Please keep in touch with his service provider for the latest information on when this will be installed. (1/2)

  • court_graeme
    Graeme A'Court (@court_graeme) reported from Blyth, England

    Terrible customer service over the past two days from @VodafoneUK. No-one I have spoken to has a clue what is going on or what to do.

  • Naz91199
    NZF (@Naz91199) reported

    @VodafoneUK how can I make a complaint and speak to someone in the UK? I have had no internet for over a week now and open reach are doing a terrible job and I'm getting no where with Vodafone as well.

  • newtavan
    Pablo Newtavan (@newtavan) reported

    Still no signal. Do i send a smoke signal as i can't call you @VodafoneUK #echo #echo

  • TheAlexOToole
    Alexandra O'Toole (@TheAlexOToole) reported

    Hey @VodafoneUK I transferred broadband to you last Weds. It doesn’t work. The booster you made me upgrade to also doesn’t work. I have been on to nearly 10 different chat agents since then + noone can help me. My landlines don’t work with your system. I am stuck in your system

  • iannewson
    Ian Newson (@iannewson) reported

    @VodafoneUK There seems to be a fault with your FTTP migration system. Tried 2 migrate 2u last week. Happened to log into account next day request to find it had failed( no contact to tell me) spoke 2 support to be told there was a problem try again and try again. Same again.

  • bethroberts14x
    Beth (@bethroberts14x) reported

    @tiktok_uk the tiktok automated response is telling me to take this up with my bank/account the charges were made on, which would be @VodafoneUK but they won’t help me either