1. Home
  2. Companies
  3. Vodafone
  4. Wales
Vodafone

Vodafone outages and service status in Wales, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 11, 9:31 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Wales, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wales, England

The most recent Vodafone outage reports came from the following cities: Rotherham, and Sheffield.

CityProblem TypeReport Time
Rotherham Phone 5 days ago
Sheffield Internet 29 days ago
Sheffield Internet 2 months ago
Sheffield Phone 2 months ago
Sheffield Phone 3 months ago
Sheffield Phone 3 months ago

Nearby cities with recent reports

Rotherham

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • scholep2
    Paul (@scholep2) reported from Sheffield, England

    @VodafoneUK @steve_sps Hmmm, except when you do that it takes you to a list of options, none of which are relevant and when you specify what you are looking for help with “computer says no”. Maybe if the advisers were actually real people there might be a chance you could help…….?

  • sihackett86
    simon (@sihackett86) reported from Sheffield, England

    @VodafoneUK help me please

  • MDN099
    Marc (@MDN099) reported from Sheffield, England

    @VodafoneUK - I've been a loyal customer since 2002. I'm about to upgrade, do you offer any loyalty discounts, deals etc?

  • bart_james
    james bart (@bart_james) reported from Sheffield, England

    @mfcpullen5 @VodafoneUK I don’t know about you but now when out and about I quite like this social distancing thing having room to manoeuvre in shops and not having someone else breathe down your neck 😆

  • MrMattF17
    Matt Foley (@MrMattF17) reported from Rotherham, England

    @VodafoneUK why is your customer service so appallingly bad? Live chat, phone and instore. Wanted an additional line but zero help. Useless!

  • garybates
    garybates (@garybates) reported from Austerfield, England

    @VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬

  • dparkin1985
    David Parkin (@dparkin1985) reported from Dinnington, England

    @VodafoneUK the internet went down at 6am and I'm a remote worker. When will this be fixed

  • garybates
    garybates (@garybates) reported from Austerfield, England

    @VodafoneUK great service as ever, just keep getting cut off during the automated answer service 🤬🤬

  • BridgetteG68
    Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported from Sheffield, England

    @uptheblades @VodafoneUK Its usually ok, not really had problems before

  • Sheffieldlady1
    Pat (@Sheffieldlady1) reported from Sheffield, England

    @VodafoneUK Hi I keep getting texts about codes I haven't requested but the link to go to unrecognised codes doesn't work.

  • bornablade
    Simon Beckett (@bornablade) reported from Sheffield, England

    @VodafoneUK had no broadband/internet all day. Not just us, looks like a lot in our area looking at our Facebook group. Can’t get through to anyone on phone. Apps not working. Help!! S2 area been out since I got up at 5am #Vodafonedown #vodafone

  • andreafield26
    andrea fieldhouse (@andreafield26) reported from Conisbrough, England

    @VodafoneUK hello, right my current phone is on contract with u but it’s broken so need a new one, contract ends sept 19 willing to pay to upgrade or contact termination but you can’t get your termination fees correct had 3 or 4 diff prices #Nothappy #help

  • carlton
    Carlton Reeve #FBPE (@carlton) reported from Sheffield, England

    Wow! On hold for 40 minutes with @VodafoneUK “customer care” That’s pretty dreadful service

  • LordBrown77
    Brownie (@LordBrown77) reported from Rotherham, England

    Black Friday. Top tip, don’t buy anything from @VodafoneUK Ive bought an upgrade, can’t collect my upgrade and now I can’t cancel it. Just a massive waste of my time

  • scholep2
    Paul (@scholep2) reported from Sheffield, England

    @VodafoneUK I’m unable to download your My Vodafone app onto my iPhone. The Apple App Store is saying it’s not available on my region. Have also tried it on my partners iPhone and having the same issue???

  • MrMattF17
    Matt Foley (@MrMattF17) reported from Sheffield, England

    So @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.

  • hockeybhoy
    Mark (aka Mad Dog) 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hockeybhoy) reported from Sheffield, England

    @VodafoneUK Thanks for the reply. You did miss the point though; she had no communication that this was happening. Wouldn’t have been an issue for her otherwise

  • JoAtherton9
    Jo Atherton (@JoAtherton9) reported from Chapletown, England

    Only been waiting since 8th jan for a call back from @VodafoneUK disgraceful customer service.

  • OfficialBrownie
    Kate Brown (@OfficialBrownie) reported from Sheffield, England

    Terrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE

  • scottyd501
    Scott Davidson (@scottyd501) reported from Rossington, England

    @DamoTheSequel @Arnie1421 @VodafoneUK Same problem for me but my area it’s @EE

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

  • WIKMUND
    Mh (@WIKMUND) reported

    @VodafoneUK why is the vodafone signal at London Waterloo sooo bad. It’s like a dial up modem. Not just today but for the last couple of years I’ve been on 5g

  • mxtthewpxrker
    The Memedalorian (@mxtthewpxrker) reported

    @VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection

  • aroundthehouses
    MarksMusings (@aroundthehouses) reported

    @VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?

  • rhyshunt5
    Pasty (@rhyshunt5) reported

    @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

  • danharvs
    Harvey (@danharvs) reported

    @9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻

  • yunuvhuayem
    Yunuvhuayem (@yunuvhuayem) reported

    Help me!!!! Vodafone Turkey is condoning violence against its customers.” @VodafoneUK @VodafoneTR

  • Mafri15
    F2K (@Mafri15) reported

    @VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

  • Worldcupwil1966
    WorldCupWilly1966 (@Worldcupwil1966) reported

    @VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present