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Vodafone outages and service status in Wales, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Wales, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at Vodafone

Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wales, England

The most recent Vodafone outage reports came from the following cities: Sheffield.

CityProblem TypeReport Time
Sheffield Internet 8 days ago
Sheffield Internet 29 days ago
Sheffield Phone 1 month ago
Sheffield Phone 2 months ago
Sheffield Phone 2 months ago
Dronfield Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • scholep2
    Paul (@scholep2) reported from Sheffield, England

    @VodafoneUK I’m unable to download your My Vodafone app onto my iPhone. The Apple App Store is saying it’s not available on my region. Have also tried it on my partners iPhone and having the same issue???

  • bart_james
    james bart (@bart_james) reported from Sheffield, England

    @mfcpullen5 @VodafoneUK I don’t know about you but now when out and about I quite like this social distancing thing having room to manoeuvre in shops and not having someone else breathe down your neck 😆

  • steelcityowl91
    #MONKOUT (@steelcityowl91) reported from Dinnington, England

    Don’t ever join @VodafoneUK for your home broadband shocking services and awful customer services so glad I’m leaving to join @skytv on 9th November

  • lrobertson12
    lynne robertson (@lrobertson12) reported from Stannington, England

    Anyone know how to speak to a real person at @VodafoneUK @VodafoneGroup.? I have a recurring problem with my phone and it’s impossible ti find anyone to talk to.

  • LINF0RDJames
    Linford-san (@LINF0RDJames) reported from Dinnington, England

    @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

  • Sheffield128
    Delwar Ullah (@Sheffield128) reported from Aston cum Aughton, England

    @VodafoneUK Your Toby assistant is absolutely rubbish she never listens to what you’re saying to her she just goes and does what she wants and never mind the person who is calling Get rid of it worst experience I’ve ever had and I’ve been with you since 95

  • msslryder
    S Ryder (@msslryder) reported from Sheffield, England

    @Capwei Why didn't you tag @VodafoneUK for their appalling service.

  • ConsultSlovak
    Bibi Horvath | Hello Krivan | Consult Slovak UK (@ConsultSlovak) reported from Sheffield, England

    @macluwe Absolutely awful service onecom @VodafoneUK no service, no info, no one to talk to!!!! Totally cut off and really puse*** off with this choice I made as business customer!!!

  • davesleney
    🇪🇺 🅳🅰🆅🅴 from the grave 💀 (@davesleney) reported from Sheffield, England

    Well, 20mins wasted on the phone with @VodafoneUK enquiring about an early upgrade. As usual there’s nothing they can do for a 20yr customer. Absolute waste of time

  • Sheffieldlady1
    Pat (@Sheffieldlady1) reported from Sheffield, England

    @VodafoneUK Hi I keep getting texts about codes I haven't requested but the link to go to unrecognised codes doesn't work.

  • sihackett86
    simon (@sihackett86) reported from Sheffield, England

    @VodafoneUK help me please

  • steelcityowl91
    #MONKOUT (@steelcityowl91) reported from Dinnington, England

    @VodafoneUK you can reply to other people but ignoring me ?? Any wonder why I’m leaving such a awful network, I would appreciate it if you’re read this and get back to my DM I sent over an hour ago

  • 5873robtaylor
    robtaylor (@5873robtaylor) reported from Edwinstowe, England

    @VodafoneUK #vodafone have the #worst #customerservice I have come across, I tried to sort the lads phone out for him , the hassle and process was painful #awful !!!

  • chimp1984
    Sammy McHugh (@chimp1984) reported from Bolsover, England

    @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

  • hockeybhoy
    Mark (aka Mad Dog) 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hockeybhoy) reported from Sheffield, England

    So @VodafoneUK, apparently you don’t do cash top ups for PAYG in your stores anymore. Changed 5 weeks ago I got told. My Mam has been a Customer of yours for years. No communication, nothing. She’s not impressed.

  • garybates
    garybates (@garybates) reported from Austerfield, England

    @VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬

  • OfficialBrownie
    Kate Brown (@OfficialBrownie) reported from Sheffield, England

    Now 6 days no service and no help online @VodafoneUK you are a disgrace

  • davidoxley1982
    David Oxley (@davidoxley1982) reported from Sheffield, England

    @VodafoneUK customer service is so bad .

  • LordBrown77
    Brownie (@LordBrown77) reported from Rotherham, England

    Black Friday. Top tip, don’t buy anything from @VodafoneUK Ive bought an upgrade, can’t collect my upgrade and now I can’t cancel it. Just a massive waste of my time

  • OfficialBrownie
    Kate Brown (@OfficialBrownie) reported from Sheffield, England

    Terrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • zara64935
    zara (@zara64935) reported

    @VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable

  • Chr1sWynne
    Chris Wynne (@Chr1sWynne) reported

    Hi @VodafoneUK, you're hosting 07468363133 on your network and this phone number is being used by scammers who are carrying out bank impersonation scams against targets in the UK. Seems to be using WhatsApp to make the calls. I've reported via your website already @NCSC @Ofcom

  • Paul_da_Rita
    Paul da Rita (@Paul_da_Rita) reported

    hi @VodafoneUK - over the last few months your coverage has got so bad that I not only don't get a signal in my village, but I have problems in central London too. Any particularr reason for this? Given it's a business phone, it's not ideal!

  • hollymorgs
    Holly (@hollymorgs) reported

    @VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!

  • cleopatra2k
    samantha mitchell (@cleopatra2k) reported

    Help! I need away from @VodafoneUK zero customer loyalty rewards - prices go up and up while benefits get removed- I have had mine and both kids phone and broadband with these guys for years- shockingly rubbish service #mobilephone #network

  • Neutra2021
    Mr neutral person (@Neutra2021) reported

    @VodafoneUK I need help urgently We have vco account and we need a few connections not to have any bars Please email me back asap

  • zu_h_air
    𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported

    @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

  • Rachel___001
    Rachel (@Rachel___001) reported

    @VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • SolWielkop
    Sol (@SolWielkop) reported

    God awful experience with @VodafoneUK - despite repeated attempts to close an account they cannot take simple instructions.