Vodafone outages and service status in Wales, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Wales, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wales, England
The most recent Vodafone outage reports came from the following cities: Rotherham, and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham
|
Phone | 16 days ago |
|
Sheffield
|
Internet | 1 month ago |
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Sheffield
|
Internet | 2 months ago |
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Sheffield
|
Phone | 3 months ago |
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Sheffield
|
Phone | 3 months ago |
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Sheffield
|
Phone | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Calming Chameleon (@Mashcat) reported from Sheffield, England@VodafoneUK Sent it ... HELP I’m trying to arrange going out & can’t call anyone :(
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simon (@sihackett86) reported from Sheffield, England@VodafoneUK hello is anyone going to answer me please this is my 3rd tweet and 1dm please I am new customer and i want to check something please not a very good start
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Ry 🏳️🌈 (@RyyyyRyyy) reported from Chesterfield, England@VodafoneUK hi, trying to use my new phone and sim and its saying I'm not registered on the network???
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Marc (@MDN099) reported from Sheffield, England@VodafoneUK - I've been a loyal customer since 2002. I'm about to upgrade, do you offer any loyalty discounts, deals etc?
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Stuart Bolton (@stuartbquick) reported from Sheffield, England@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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robtaylor (@5873robtaylor) reported from Edwinstowe, England@VodafoneUK #vodafone have the #worst #customerservice I have come across, I tried to sort the lads phone out for him , the hassle and process was painful #awful !!!
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Jo Atherton (@JoAtherton9) reported from Chapletown, EnglandOnly been waiting since 8th jan for a call back from @VodafoneUK disgraceful customer service.
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Grace Stokes (@graciestokes) reported from Chesterfield, England@Ch4Rr133 @photo4u6 @VodafoneUK Mines down too 😔😔😔
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Kate Brown (@OfficialBrownie) reported from Sheffield, EnglandTerrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE
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Simon Beckett (@bornablade) reported from Sheffield, England@VodafoneUK had no broadband/internet all day. Not just us, looks like a lot in our area looking at our Facebook group. Can’t get through to anyone on phone. Apps not working. Help!! S2 area been out since I got up at 5am #Vodafonedown #vodafone
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#MONKOUT (@steelcityowl91) reported from Dinnington, EnglandDon’t ever join @VodafoneUK for your home broadband shocking services and awful customer services so glad I’m leaving to join @skytv on 9th November
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garybates (@garybates) reported from Bawtry, England@VodafoneGroup @VodafoneUK it’s good to hear that yet again your call centre is really busy, I’ve never called you when you weren’t 🤬🤬on hold yet again, you must be the worst telecoms co in the world
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Mark (aka Mad Dog) 🏴 (@hockeybhoy) reported from Sheffield, EnglandSo @VodafoneUK, apparently you don’t do cash top ups for PAYG in your stores anymore. Changed 5 weeks ago I got told. My Mam has been a Customer of yours for years. No communication, nothing. She’s not impressed.
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🇪🇺 🅳🅰🆅🅴 from the grave 💀 (@davesleney) reported from Sheffield, EnglandWell, 20mins wasted on the phone with @VodafoneUK enquiring about an early upgrade. As usual there’s nothing they can do for a 20yr customer. Absolute waste of time
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Linford-san (@LINF0RDJames) reported from Dinnington, England@bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝
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Matt Foley (@MrMattF17) reported from Sheffield, EnglandSo @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.
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Paul (@scholep2) reported from Sheffield, England@VodafoneUK I’m unable to download your My Vodafone app onto my iPhone. The Apple App Store is saying it’s not available on my region. Have also tried it on my partners iPhone and having the same issue???
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Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported from Sheffield, England@Claireebear218 @VodafoneUK I've never really had any issues with them before 🙏 hopefully be back on soon. Looks like he'll be working this weekend! X
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Pat (@Sheffieldlady1) reported from Sheffield, England@VodafoneUK Hi I keep getting texts about codes I haven't requested but the link to go to unrecognised codes doesn't work.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK
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George Reeves (@georgereeves64) reported@VodafoneUK can you cut the endless waffle when we try to top up, now we have to listern to an ad before we go through the usuall crap of blah blah blah press 1 drivel drivel drivel press 1,more crap press 2 , don't you want our business? I just want to put my voucher number in.
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.
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Pasty (@rhyshunt5) reported@VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward
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Mike 'The Caretaker' (@MikeSparkes2) reported@VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi
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Susan Williams (@wynmind) reported@VodafoneUK don’t use Vodafone broadband the call centre is beyond hopeless, rude, time wasting, they refuse your request and send you on a run around never ever again will I use Vodafone broadband
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Tamzin (@TweetsByTamzin) reportedSo funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.
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Colin Miller (@jamieguy1975) reported@VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.
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andshar70 💙🐝 (@andshar70) reported@VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?
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Rajiva Kumar Singh (@rksrajiv) reported@ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.