Vodafone Outage Report in Wales, Rotherham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Wales, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Chris Cameron
(@littlechriscam) reported
from
Doncaster, England
@VodafoneUK Have been trying to call you all morning and have tried 26 times now! As soon as I've gone through security you hang up. I have an issue with one of my lines I need to speak to you about!
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Kate Brown
(@OfficialBrownie) reported
from
Sheffield, England
Terrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE
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Marc
(@MDN099) reported
from
Sheffield, England
@VodafoneUK - I need to speak to someone about a technical issue with my phone. Can someone contact me please.
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Matt Foley
(@MrMattF17) reported
from
Rotherham, England
@VodafoneUK why is your customer service so appallingly bad? Live chat, phone and instore. Wanted an additional line but zero help. Useless!
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Kate Brown
(@OfficialBrownie) reported
from
Sheffield, England
Now 6 days no service and no help online @VodafoneUK you are a disgrace
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Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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Matt Foley
(@MrMattF17) reported
from
Sheffield, England
So @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.
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#MONKOUT
(@steelcityowl91) reported
from
Dinnington, England
@VodafoneUK you can reply to other people but ignoring me ?? Any wonder why I’m leaving such a awful network, I would appreciate it if you’re read this and get back to my DM I sent over an hour ago
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@VodafoneUK Sent it ... HELP I’m trying to arrange going out & can’t call anyone :(
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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S Ryder
(@msslryder) reported
from
Sheffield, England
@Capwei Why didn't you tag @VodafoneUK for their appalling service.
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#MONKOUT
(@steelcityowl91) reported
from
Dinnington, England
Don’t ever join @VodafoneUK for your home broadband shocking services and awful customer services so glad I’m leaving to join @skytv on 9th November
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Laurence Weight
(@WeightLaurence) reported
from
Eckington, England
@RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....
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garybates
(@garybates) reported
from
Austerfield, England
@VodafoneUK great service as ever, just keep getting cut off during the automated answer service 🤬🤬
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Laurence Weight
(@WeightLaurence) reported
from
Eckington, England
@VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting
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Delwar Ullah
(@Sheffield128) reported
from
Aston cum Aughton, England
@VodafoneUK Your Toby assistant is absolutely rubbish she never listens to what you’re saying to her she just goes and does what she wants and never mind the person who is calling Get rid of it worst experience I’ve ever had and I’ve been with you since 95
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james bart
(@bart_james) reported
from
Sheffield, England
@mfcpullen5 @VodafoneUK I don’t know about you but now when out and about I quite like this social distancing thing having room to manoeuvre in shops and not having someone else breathe down your neck 😆
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Sammy McHugh
(@chimp1984) reported
from
Bolsover, England
@ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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James Patterson
(@James_Pattersn) reported
@GeorgeMonbiot @VodafoneUK I am having problems with @VodafoneUK as well. I recently changed provider because I was unhappy with their service. However, they are continuing to bill me for devices I know nothing about, and I can’t get hold of them.
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No one
(@MsEdeleey) reported
.@VodafoneUK I’ve got my broadband package but it isn’t pairing!! Your advice is to call the helpline which disconnects everytime I call. I have to wfh but as with my mobile data, it constantly crashes. I need urgent help!!!!
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Niuv
(@niamh_condon1) reported
Is anyone else having difficulties with calling landlines with @VodafoneUK (not great customer service) this is going on a few days
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Sean Macreavy
(@SeanMMedia) reported
@VodafoneUK I'm very unhappy with the @VodafoneUK chatline service today, Chris and co. A few cursory replies from a bot and one from a human. And I'm coughing up £70 more than I should be every month. Please contact me on Tuesday next week. Thank you.
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Amanda 🇬🇧 🥰
(@Amandajane_19) reported
@VodafoneUK I'm trying to upgrade but your website is not letting me seeing any options - is there a problem ?
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claire heath
(@clairesname) reported
To be able to talk to someone on support on the actual phone what must I do @VodafoneUK . Because I keep getting a desk for online support to a robot !
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Dr Helen Hawthorne
(@HelHawthorne) reported
@CoppetainPU @VodafoneUK @GeorgeMonbiot That's is awful! Hard to imagine how a company could treat its customers so badly at such a difficult time.
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The Brit Kids Show
(@TheBritKidsShow) reported
UPDATE There won't be an episode this Sunday But due to our internet not working since friday, I haven't been able to upload it @VodafoneUK has really been no help We still don't know when it will be back on but I will upload the next episode straight away
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Robert Clayton
(@RobertClayton30) reported
from
Southampton, England
@VodafoneUK I am pay monthly and have been informed by your customer service person this is not possible so GOODBYE 👋
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claire heath
(@clairesname) reported
@VodafoneUK All sorted now. Thanks for help. So frustrating speaking with a robot . Glad I got to speak with someone and resolved my issue literally within 5 mins 👍