Vodafone Outage Report in Wales, Rotherham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Wales, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Matt Foley
(@MrMattF17) reported
from
Sheffield, England
So @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.
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Kate Brown
(@OfficialBrownie) reported
from
Sheffield, England
Now 6 days no service and no help online @VodafoneUK you are a disgrace
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Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Delwar Ullah
(@Sheffield128) reported
from
Aston cum Aughton, England
@VodafoneUK Your Toby assistant is absolutely rubbish she never listens to what you’re saying to her she just goes and does what she wants and never mind the person who is calling Get rid of it worst experience I’ve ever had and I’ve been with you since 95
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S Ryder
(@msslryder) reported
from
Sheffield, England
@Capwei Why didn't you tag @VodafoneUK for their appalling service.
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Laurence Weight
(@WeightLaurence) reported
from
Eckington, England
@RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Matt Foley
(@MrMattF17) reported
from
Rotherham, England
@VodafoneUK why is your customer service so appallingly bad? Live chat, phone and instore. Wanted an additional line but zero help. Useless!
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Kate Brown
(@OfficialBrownie) reported
from
Sheffield, England
Terrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@VodafoneUK Sent it ... HELP I’m trying to arrange going out & can’t call anyone :(
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Laurence Weight
(@WeightLaurence) reported
from
Eckington, England
@VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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#MONKOUT
(@steelcityowl91) reported
from
Dinnington, England
Don’t ever join @VodafoneUK for your home broadband shocking services and awful customer services so glad I’m leaving to join @skytv on 9th November
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Sammy McHugh
(@chimp1984) reported
from
Bolsover, England
@ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...
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Chris Cameron
(@littlechriscam) reported
from
Doncaster, England
@VodafoneUK Have been trying to call you all morning and have tried 26 times now! As soon as I've gone through security you hang up. I have an issue with one of my lines I need to speak to you about!
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Marc
(@MDN099) reported
from
Sheffield, England
@VodafoneUK - I need to speak to someone about a technical issue with my phone. Can someone contact me please.
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Bridgette ⚔🔴⚪️⚔️💙
(@BridgetteG68) reported
from
Sheffield, England
@uptheblades @VodafoneUK Its usually ok, not really had problems before
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#MONKOUT
(@steelcityowl91) reported
from
Dinnington, England
@VodafoneUK you can reply to other people but ignoring me ?? Any wonder why I’m leaving such a awful network, I would appreciate it if you’re read this and get back to my DM I sent over an hour ago
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garybates
(@garybates) reported
from
Austerfield, England
@VodafoneUK great service as ever, just keep getting cut off during the automated answer service 🤬🤬
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sara Eloquin Ⓥ 𓃟 Pigoneer VLM CIC💚🌱🌎
(@moulouanne) reported
@VodafoneUK pls help A friend is in the highlands (IV243DP) & is struggling with no network because of your maintenance work. This seems irresponsible to do this in such severe weather with snow drifts making vulnerable people housebound. Some of the community are very elderly.
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David Moore
(@Coastee1) reported
from
Lowestoft, England
@VodafoneUK I had to spoke to customer services for nearly 2 hours on numerous occasions to get this rectified to get an understanding of this fault, and it was as I said to be its cause in the end, a miss reboot of the router. It's not a good start to our start of use
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Stinky Hippy
(@LHunners) reported
@VodafoneUK 2/2 do I get to charge you for the inconvenience? You’ve rearrange the installation now for the 28th! This is unacceptable. I booked this in advance. I need internet to work from home. I will have to cancel and go with another supplier.
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Alfred King End Speciesism (Reduce, Reuse, Rewild)
(@ukwondering) reported
@VodafoneUK @AlanAlan5240751 @CostaCoffee Of course, maintenance is necessary, but when is also incredibly important. Cutting people off in the middle of extreme weather conditions smacks of poor planning and lack of thought.
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Mark Bradfield
(@Mark_Antony_3) reported
It really is amazing @VodafoneUK and @VOXI_UK are owned yet 19 hours after transferring my number from Voxi to Vodafone I still can't access my sim. I even had to call 999 (emergency line) to speak to samaritans, How's that fair on people having a real emergency!!!!!!!!
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Rob McGregor
(@SamuraiPizzaRob) reported
Curious to know what benefits I get to see as a customer of @VodafoneUK from the extra £96 per year they seem to want to charge me for the *exact* same plan as I had last time....
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Ian Pilecki
(@IPilecki) reported
@VodafoneUK Emergency services
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Roderick Hewson #FBPE
(@RoderickHewson) reported
@VodafoneUK Well I’m in my mid forties and Vodafone have recently set a new record for the worst customer service I’ve ever experienced. After a week with no internet, >200 phone calls to explain the situation to them repeatedly, I’ve now spent weeks requesting the 1/2
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Lee Colbran 🇬🇧
(@leecolbran) reported
@CityFibre @VodafoneUK - disgusting service, my mother-in-law of 83 has waited almost a month for her installation, and an hour before today's appointment, you cancelled and moved it to April 6th - what an absolute joke. #PoorService
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Trevor brown
(@tbrown1975) reported
@VodafoneUK After about 16 years with Vodafone the last 2 years have been awful so finally time to try a new provider that I don’t have to spend hours trying to get a resolution only to never get one. It would take me hours to write what the problems have been