Vodafone Outage Report in Wales, Rotherham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Wales, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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garybates
(@garybates) reported
from
Bawtry, England
@VodafoneUK 51minutes on hold & my phone has died & cut me off, I want to get through so I can waste 51 minutes of your time, your service is a joke
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simon
(@sihackett86) reported
from
Sheffield, England
@VodafoneUK help me please
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Bibi Horvath | Hello Krivan | Consult Slovak UK
(@ConsultSlovak) reported
from
Sheffield, England
@macluwe Absolutely awful service onecom @VodafoneUK no service, no info, no one to talk to!!!! Totally cut off and really puse*** off with this choice I made as business customer!!!
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Simon Beckett
(@bornablade) reported
from
Sheffield, England
@VodafoneUK had no broadband/internet all day. Not just us, looks like a lot in our area looking at our Facebook group. Can’t get through to anyone on phone. Apps not working. Help!! S2 area been out since I got up at 5am #Vodafonedown #vodafone
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Amy Greatorex
(@AmyGreatorex) reported
from
Chesterfield, England
@VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose
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Chris Cameron
(@littlechriscam) reported
from
Doncaster, England
@VodafoneUK Can you tell me what the hell is going on with getting my lines reconnected as promised. You have kept me without service now for almost 3 days. Lied repeatedly and misled me!
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garybates
(@garybates) reported
from
Austerfield, England
@VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬
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Pat
(@Sheffieldlady1) reported
from
Sheffield, England
@VodafoneUK Hi I keep getting texts about codes I haven't requested but the link to go to unrecognised codes doesn't work.
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garybates
(@garybates) reported
from
Bawtry, England
@VodafoneGroup @VodafoneUK it’s good to hear that yet again your call centre is really busy, I’ve never called you when you weren’t 🤬🤬on hold yet again, you must be the worst telecoms co in the world
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
Totally fed up with @VodafoneUK. Trying to cancel my very uncompetitive contract. Been on hold for 30 minutes. Tried to use the link to web chat - it doesn’t connect. How do you speak to anyone???? @VodafoneGroup
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David Oxley
(@davidoxley1982) reported
from
Sheffield, England
@VodafoneUK customer service is so bad .
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simon
(@sihackett86) reported
from
Sheffield, England
@VodafoneUK hello is anyone going to answer me please this is my 3rd tweet and 1dm please I am new customer and i want to check something please not a very good start
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Amy Greatorex
(@AmyGreatorex) reported
from
Chesterfield, England
This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline
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Marc
(@MDN099) reported
from
Sheffield, England
@VodafoneUK - I've been a loyal customer since 2002. I'm about to upgrade, do you offer any loyalty discounts, deals etc?
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David Parkin
(@dparkin1985) reported
from
Dinnington, England
@VodafoneUK the internet went down at 6am and I'm a remote worker. When will this be fixed
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simon
(@sihackett86) reported
from
Sheffield, England
@VodafoneUK I am.need of help please can someone help me I see people getting replies but me is there am issue all I want is to ask somthing abouty contract
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lauren lomas
(@Lomasx) reported
from
Sheffield, England
Anybody else having issues with @VodafoneUK today?? Internet down and terrible signal. #vodafone
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garybates
(@garybates) reported
from
Austerfield, England
@VodafoneUK has any one ever rang Vodafone & not been told “we are really busy at the moment sorry for the delay” I certainly haven’t a simple query becomes a battle of wills, do I hang up or hold on & on & on 🤬
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Paul
(@scholep2) reported
from
Sheffield, England
@VodafoneUK I’m unable to download your My Vodafone app onto my iPhone. The Apple App Store is saying it’s not available on my region. Have also tried it on my partners iPhone and having the same issue???
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Indur
(@IndurOutdoor) reported
from
Doncaster, England
WTF @VodafoneUK I’ve not been with you for years cus’ I kept getting mesages like this Please investigate My company is with you but not for long if this carries on
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Hurst
(@SimonHurstUX) reported
@VodafoneUK Hi. I told you I wished to cancel my account numerous times on the 4 of January for my mobile broadband. You've now sent Themis recoveries to get me to pay my bill. I can send you proof of my cancellation messages if you want
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Yasmin A. Choudhury FRSA
(@yasminisyasmin) reported
@VodafoneGroup @eureporter Hello. Who is pompous Andrew in the @VodafoneUK CEO office? He needs training to handle customers with disabilities and also he’s outrageous in not helping us small business owners with complaints. And I now find Vodafone staff being dodgy. After almost 20 years being customer!
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Cei Sanderson
(@ceiussandicus) reported
@VodafoneUK any known service issues? My router is saying inactive
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Courtney-Shai 🦋
(@courtneydowx) reported
@VodafoneUK is your app down? I’ve been trying to pay for my phone bill for the past 2 days
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Ste
(@Ste_C1) reported
@VodafoneUK Broadband down for the 5th time in as many months. Over an hour to log a fault on mobile chat and called for an update today and was quoted a mystical SLA of 3 days to fix with zero detail of fault and current actions. Vodafone stability & reliability is shocking.
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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🍭BECCY🍭
(@lawrance_beccy) reported
@VodafoneUK And seems like ur company don’t give a **** about the stress or anxiety this is causing me since ur still doing it months after I left my contract, u should actually be ashamed of yourselves
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Sarah Nichol
(@SarahNichol4) reported
Shocking service @VodafoneUK. Letter from you sending a debt collection agency to collect monies on account cancelled last year by user. 1st time any correspondence has been sent & no help on your phone lines. Will end up with a crap credit rating on a debt that shouldn’t exist.
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si winslow
(@simon_winslow) reported
@VodafoneUK 53.3 same as it has been since joining. All the other amendments made on the advice of your team have made zero difference. What’s next to resolve the issue ?
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Chi
(@Luciachi91) reported
@VodafoneUK what are you doing about the awful 3g/4g in Homerton/East London? The whole ambulance services iPads run on Vodafone and we've been struggling for months now. My two colleagues have Vodafone phones and are hotspotting off my EE 4g constantly as can't load even Google