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Vodafone outages and service status in Wales, England

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  • Vodafone generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Wales, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • jamesd1312
    James Dunne (@jamesd1312) reported from Sheffield, England

    @VodafoneUK I have made a formal complaint to you and was told a 48 hour window of when you would contact me back. I have called back since then a promised another call back. I’ve spent over 4 hours on to Vodafone in a week and still not resolved. This is VERY serious.

  • garybates
    garybates (@garybates) reported from Bawtry, England

    @VodafoneUK 51minutes on hold & my phone has died & cut me off, I want to get through so I can waste 51 minutes of your time, your service is a joke

  • ConsultSlovak
    Bibi Horvath | Hello Krivan | Consult Slovak UK (@ConsultSlovak) reported from Sheffield, England

    @macluwe Absolutely awful service onecom @VodafoneUK no service, no info, no one to talk to!!!! Totally cut off and really puse*** off with this choice I made as business customer!!!

  • Mashcat
    Calming Chameleon (@Mashcat) reported from Sheffield, England

    @VodafoneUK Sent it ... HELP I’m trying to arrange going out & can’t call anyone :(

  • garybates
    garybates (@garybates) reported from Austerfield, England

    @VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • katmoss175
    Kat Moss (@katmoss175) reported from Sheffield, England

    @VodafoneUK I have just had a call from a lady talking to me about renewing my sim only contract. A) it’s not due to renew until September and B) surely this is non essential work and that lady should be at home safe and not working unnecessarily. #StayAtHome #protectyourstaff

  • JoAtherton9
    Jo Atherton (@JoAtherton9) reported from Chapletown, England

    Only been waiting since 8th jan for a call back from @VodafoneUK disgraceful customer service.

  • 5873robtaylor
    robtaylor (@5873robtaylor) reported from Edwinstowe, England

    @VodafoneUK #vodafone have the #worst #customerservice I have come across, I tried to sort the lads phone out for him , the hassle and process was painful #awful !!!

  • Changie13Jon
    jon chandler (@Changie13Jon) reported from Conisbrough, England

    @VodafoneUK worst ever online service virtual then talk to someone who knows **** all get me out

  • bart_james
    james bart (@bart_james) reported from Sheffield, England

    @mfcpullen5 @VodafoneUK I don’t know about you but now when out and about I quite like this social distancing thing having room to manoeuvre in shops and not having someone else breathe down your neck 😆

  • lrobertson12
    lynne robertson (@lrobertson12) reported from Stannington, England

    Anyone know how to speak to a real person at @VodafoneUK @VodafoneGroup.? I have a recurring problem with my phone and it’s impossible ti find anyone to talk to.

  • andreafield26
    andrea fieldhouse (@andreafield26) reported from Conisbrough, England

    @VodafoneUK hello, right my current phone is on contract with u but it’s broken so need a new one, contract ends sept 19 willing to pay to upgrade or contact termination but you can’t get your termination fees correct had 3 or 4 diff prices #Nothappy #help

  • spud279
    dazzer (@spud279) reported from Oughtibridge, England

    @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

  • WeightLaurence
    Laurence Weight (@WeightLaurence) reported from Eckington, England

    @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

  • x111sam
    𝕊𝕙𝕖𝕡 (@x111sam) reported from Sheffield, England

    @VodafoneUK Yet AGAIN the BT engineer hasn’t arrived. This service is absolutely disgusting.

  • sihackett86
    simon (@sihackett86) reported from Sheffield, England

    @VodafoneUK hello is anyone going to answer me please this is my 3rd tweet and 1dm please I am new customer and i want to check something please not a very good start

  • MrMattF17
    Matt Foley (@MrMattF17) reported from Sheffield, England

    So @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.

  • garybates
    garybates (@garybates) reported from Bawtry, England

    @VodafoneGroup @VodafoneUK it’s good to hear that yet again your call centre is really busy, I’ve never called you when you weren’t 🤬🤬on hold yet again, you must be the worst telecoms co in the world

  • jimjamyahauk
    James Little (@jimjamyahauk) reported from Sheffield, England

    @VodafoneUK @mjquinnhq @WeAreOpenreach poor poor full fibre install. Rubbish left, building dust left, plants squished & worst of all didn't listen just talked over me when I asked for it to be installed somewhere specific and forced it to be where I didn't want it.imgs in thread

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

  • MrMulderUK
    MrMulder (@MrMulderUK) reported

    Local network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903

  • Captain_P_Giant
    Captain Giant (@Captain_P_Giant) reported

    Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK

  • listentohere
    Kate (@listentohere) reported

    @VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?

  • Gram40270969
    Gram40 (@Gram40270969) reported

    @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

  • davegarryfish
    Dave (@davegarryfish) reported

    On a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish

  • Poots1Poots
    Robert (@Poots1Poots) reported

    @DavidPoulden @VodafoneUK @TNLUK I found out only tonight that the National Lottery is paying 10’s of millions to organisations which support illegal migrants. I have withdrawn my funds and closed my account.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

  • Ironwarrior73
    Ironwarrior73 (@Ironwarrior73) reported

    @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

  • EAandSJWard
    Edward Ward (@EAandSJWard) reported

    @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.