Vodafone outages and service status in Wales, England

Problems in the last 24 hours in Wales, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

• 
  Mark (aka Mad Dog) 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hockeybhoy) reported 2 minutes ago from Sheffield, England

  @VodafoneUK Thanks for the reply. You did miss the point though; she had no communication that this was happening. Wouldn’t have been an issue for her otherwise

• 
  Brownie (@LordBrown77) reported 2 minutes ago from Rotherham, England

  Black Friday. Top tip, don’t buy anything from @VodafoneUK Ive bought an upgrade, can’t collect my upgrade and now I can’t cancel it. Just a massive waste of my time

• 
  @NO.TO.BREXSHIT (@REACHHomes1) reported 3 minutes ago from Sheffield, England

  @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

• 
  robtaylor (@5873robtaylor) reported 4 minutes ago from Edwinstowe, England

  @VodafoneUK #vodafone have the #worst #customerservice I have come across, I tried to sort the lads phone out for him , the hassle and process was painful #awful !!!

• 
  Matt Foley (@MrMattF17) reported 6 minutes ago from Sheffield, England

  So @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.

• 
  garybates (@garybates) reported 8 minutes ago from Bawtry, England

  @VodafoneUK 51minutes on hold & my phone has died & cut me off, I want to get through so I can waste 51 minutes of your time, your service is a joke

• 
  Helen-Claire Stone (@Helen_Claire71) reported 8 minutes ago from Sheffield, England

  Totally fed up with @VodafoneUK. Trying to cancel my very uncompetitive contract. Been on hold for 30 minutes. Tried to use the link to web chat - it doesn’t connect. How do you speak to anyone???? @VodafoneGroup

• 
  James Dunne (@jamesd1312) reported 10 minutes ago from Sheffield, England

  @VodafoneUK I have made a formal complaint to you and was told a 48 hour window of when you would contact me back. I have called back since then a promised another call back. I’ve spent over 4 hours on to Vodafone in a week and still not resolved. This is VERY serious.

• 
  simon (@sihackett86) reported 10 minutes ago from Sheffield, England

  @VodafoneUK hello is anyone going to answer me please this is my 3rd tweet and 1dm please I am new customer and i want to check something please not a very good start

• 
  lauren lomas (@Lomasx) reported 17 minutes ago from Sheffield, England

  Anybody else having issues with @VodafoneUK today?? Internet down and terrible signal. #vodafone

• 
  Kate Brown (@OfficialBrownie) reported 19 minutes ago from Sheffield, England

  Terrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE

• 
  Delwar Ullah (@Sheffield128) reported 27 minutes ago from Aston cum Aughton, England

  @VodafoneUK Your Toby assistant is absolutely rubbish she never listens to what you’re saying to her she just goes and does what she wants and never mind the person who is calling Get rid of it worst experience I’ve ever had and I’ve been with you since 95

• 
  Kate Brown (@OfficialBrownie) reported 37 minutes ago from Sheffield, England

  Now 6 days no service and no help online @VodafoneUK you are a disgrace

• 
  Calming Chameleon (@Mashcat) reported 38 minutes ago from Sheffield, England

  @VodafoneUK Sent it ... HELP I’m trying to arrange going out & can’t call anyone :(

• 
  Riz (@rizdem) reported 44 minutes ago from Sheffield, England

  @VodafoneUK what’s going on my broadband is down comes back online for a minute then back off!!

• 
  Linford-san (@LINF0RDJames) reported 45 minutes ago from Dinnington, England

  @bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝

• 
  Stuart Bolton (@stuartbquick) reported 47 minutes ago from Sheffield, England

  @virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

• 
  dazzer (@spud279) reported 54 minutes ago from Oughtibridge, England

  @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

• 
  Kat Moss (@katmoss175) reported 55 minutes ago from Sheffield, England

  @VodafoneUK I have just had a call from a lady talking to me about renewing my sim only contract. A) it’s not due to renew until September and B) surely this is non essential work and that lady should be at home safe and not working unnecessarily. #StayAtHome #protectyourstaff

• 
  jon chandler (@Changie13Jon) reported 56 minutes ago from Conisbrough, England

  @VodafoneUK worst ever online service virtual then talk to someone who knows **** all get me out

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 6 minutes ago

  I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity.

• 
  Jen 제니 🐯🧀🐥obi-sai (bsky) (@Obi_Sai) reported 7 minutes ago

  @DragonsofWales @VodafoneUK Ah, but you see... Those are "Vodaphone minutes"... ....They're obviously quite different from "customer minutes" and also "actual real world, 60 seconds in a minute, minutes"...

• 
  Del (@DeloresWhi50682) reported 11 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK In my experience it was BT who were the shockers. I had already phoned to cancel the account as he moved in with my brother. I explained he had terminal cancer and wouldn’t be returning home. Her response was “I hope he gets well soon!” Tesco Clubcard, the lady was so kind!

• 
  TykeWalker (@rifirth) reported 13 minutes ago

  @VodafoneUK when will your app be back up I am trying to set a new broadband service up and need access

• 
  CJ 🍉🌈 (@____CJ______) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They are so out of touch it's unreal. I recently had to phone virgin media "bereavement and critical illness line", a relative has terminal cancer, but yet they can't offer monthly rolling contracts? We had to sign up for a min 2 year contract? It's disgusting. I'll never go VM!

• 
  Nina Moir (@neenooor) reported 16 minutes ago

  @VodafoneUK @SW_Help genuinely curious as to how we can get wifi underground but no reception (with any network) at Waterloo, Vauxhall, Raynes Park and Wimbledon. Barely anything on the train journey. Infuriates everyone.

• 
  James Pllu (@JamesPllu) reported 17 minutes ago

  Can’t cancel my dead mums @VodafoneUK account as they’re disputing her DOB. Gave up being a customer years ago after terrible service experience. Looks like nothings changed

• 
  Tom Doyle (@tdoyle1982) reported 17 minutes ago

  @VodafoneUK Absolutely disgusted with your customer service . My 70 year old father rang up to renew his contract and because he only has one service with you he's not valuable enough ., despite being with you over 10 years and some weirdo to start asking him where el he shops

• 
  Scott Garner (@D0C_RAY) reported 20 minutes ago

  @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

• 
  FINGERSJOHN✌ (@jnafr) reported 20 minutes ago

  @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.