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Vodafone outages and service status in Wales, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Wales, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Vodafone

Vodafone is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wales, England

The most recent Vodafone outage reports came from the following cities: Sheffield.

CityProblem TypeReport Time
Sheffield Internet 10 days ago
Sheffield Internet 1 month ago
Sheffield Phone 2 months ago
Sheffield Phone 2 months ago
Sheffield Phone 2 months ago
Dronfield Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • scottyd501
    Scott Davidson (@scottyd501) reported from Rossington, England

    @DamoTheSequel @Arnie1421 @VodafoneUK Same problem for me but my area it’s @EE

  • OfficialBrownie
    Kate Brown (@OfficialBrownie) reported from Sheffield, England

    Now 6 days no service and no help online @VodafoneUK you are a disgrace

  • AmyGreatorex
    Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline

  • steelcityowl91
    #MONKOUT (@steelcityowl91) reported from Dinnington, England

    Don’t ever join @VodafoneUK for your home broadband shocking services and awful customer services so glad I’m leaving to join @skytv on 9th November

  • JoAtherton9
    Jo Atherton (@JoAtherton9) reported from Chapletown, England

    Only been waiting since 8th jan for a call back from @VodafoneUK disgraceful customer service.

  • ConsultSlovak
    Bibi Horvath | Hello Krivan | Consult Slovak UK (@ConsultSlovak) reported from Sheffield, England

    @macluwe Absolutely awful service onecom @VodafoneUK no service, no info, no one to talk to!!!! Totally cut off and really puse*** off with this choice I made as business customer!!!

  • BridgetteG68
    Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported from Sheffield, England

    @uptheblades @VodafoneUK Its usually ok, not really had problems before

  • hockeybhoy
    Mark (aka Mad Dog) 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hockeybhoy) reported from Sheffield, England

    @VodafoneUK Thanks for the reply. You did miss the point though; she had no communication that this was happening. Wouldn’t have been an issue for her otherwise

  • dparkin1985
    David Parkin (@dparkin1985) reported from Dinnington, England

    @VodafoneUK the internet went down at 6am and I'm a remote worker. When will this be fixed

  • Sheffield128
    Delwar Ullah (@Sheffield128) reported from Aston cum Aughton, England

    @VodafoneUK Your Toby assistant is absolutely rubbish she never listens to what you’re saying to her she just goes and does what she wants and never mind the person who is calling Get rid of it worst experience I’ve ever had and I’ve been with you since 95

  • bornablade
    Simon Beckett (@bornablade) reported from Sheffield, England

    @VodafoneUK had no broadband/internet all day. Not just us, looks like a lot in our area looking at our Facebook group. Can’t get through to anyone on phone. Apps not working. Help!! S2 area been out since I got up at 5am #Vodafonedown #vodafone

  • hockeybhoy
    Mark (aka Mad Dog) 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hockeybhoy) reported from Sheffield, England

    So @VodafoneUK, apparently you don’t do cash top ups for PAYG in your stores anymore. Changed 5 weeks ago I got told. My Mam has been a Customer of yours for years. No communication, nothing. She’s not impressed.

  • jimjamyahauk
    James Little (@jimjamyahauk) reported from Sheffield, England

    @VodafoneUK @mjquinnhq @WeAreOpenreach poor poor full fibre install. Rubbish left, building dust left, plants squished & worst of all didn't listen just talked over me when I asked for it to be installed somewhere specific and forced it to be where I didn't want it.imgs in thread

  • Changie13Jon
    jon chandler (@Changie13Jon) reported from Conisbrough, England

    @VodafoneUK worst ever online service virtual then talk to someone who knows **** all get me out

  • IndurOutdoor
    Indur (@IndurOutdoor) reported from Doncaster, England

    WTF @VodafoneUK I’ve not been with you for years cus’ I kept getting mesages like this Please investigate My company is with you but not for long if this carries on

  • msslryder
    S Ryder (@msslryder) reported from Sheffield, England

    @Capwei Why didn't you tag @VodafoneUK for their appalling service.

  • WeightLaurence
    Laurence Weight (@WeightLaurence) reported from Eckington, England

    @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

  • chimp1984
    Sammy McHugh (@chimp1984) reported from Bolsover, England

    @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

  • garybates
    garybates (@garybates) reported from Austerfield, England

    @VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬

  • 5873robtaylor
    robtaylor (@5873robtaylor) reported from Edwinstowe, England

    @VodafoneUK #vodafone have the #worst #customerservice I have come across, I tried to sort the lads phone out for him , the hassle and process was painful #awful !!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Analyst_Sid7
    Sidharth Suresh (@Analyst_Sid7) reported

    @VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.

  • CTx03_
    𝐂 𝐀 𝐌 (@CTx03_) reported

    @News_FC26 @VodafoneUK Try get @youfibre had them for like 2years now and never experience lag.

  • zara64935
    zara (@zara64935) reported

    @VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable

  • VodafoneGroup
    Vodafone Group (@VodafoneGroup) reported

    @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

  • jnoonphoto
    Julianne Noon (@jnoonphoto) reported

    Shocking service from @VodafoneUK staff keep putting phone down when we ring. In store staff tell us they can’t help us to ring up. Online chat tells us to go in store. Ridiculous! No phone since Wednesday. We simply want to transfer e sim to a new phone.

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @VodafoneUK why do you whack our bills above inflation every year, it's bad enough you don't allow free picture messages unlike sister site voxi who give you free picture messages in October I will have no choice to go down to SIM only or contract free service you prices are

  • no_effin_filter
    COYG (@no_effin_filter) reported

    .@VodafoneUK is the worst phone network.

  • CryptoGymJunkie
    Nathan Woodward (@CryptoGymJunkie) reported

    @VodafoneUK I'm having issues with s crypto wallet that was attached to a mobile number I use specifically for crypto. Vodafone turned the phone off due to 90 days of inactivity to which I was not aware this happened. I need an email address I can send my requirements to.

  • chuxjohn
    John Gly (@chuxjohn) reported

    @VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?

  • steptothestars
    Gabriel The Messenger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@steptothestars) reported

    @VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for