Vodafone outages and service status in Wales, England

Problems in the last 24 hours in Wales, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

• 
  Sammy McHugh (@chimp1984) reported 18 seconds ago from Bolsover, England

  @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

• 
  Indur (@IndurOutdoor) reported 1 minute ago from Doncaster, England

  WTF @VodafoneUK I’ve not been with you for years cus’ I kept getting mesages like this Please investigate My company is with you but not for long if this carries on

• 
  Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported 2 minutes ago from Sheffield, England

  @uptheblades @VodafoneUK Its usually ok, not really had problems before

• 
  james bart (@bart_james) reported 5 minutes ago from Sheffield, England

  @mfcpullen5 @VodafoneUK I don’t know about you but now when out and about I quite like this social distancing thing having room to manoeuvre in shops and not having someone else breathe down your neck 😆

• 
  andrea fieldhouse (@andreafield26) reported 10 minutes ago from Conisbrough, England

  @VodafoneUK hello, right my current phone is on contract with u but it’s broken so need a new one, contract ends sept 19 willing to pay to upgrade or contact termination but you can’t get your termination fees correct had 3 or 4 diff prices #Nothappy #help

• 
  garybates (@garybates) reported 10 minutes ago from Austerfield, England

  @VodafoneUK has any one ever rang Vodafone & not been told “we are really busy at the moment sorry for the delay” I certainly haven’t a simple query becomes a battle of wills, do I hang up or hold on & on & on 🤬

• 
  Riz (@rizdem) reported 14 minutes ago from Sheffield, England

  @VodafoneUK what’s going on my broadband is down comes back online for a minute then back off!!

• 
  Calming Chameleon (@Mashcat) reported 15 minutes ago from Sheffield, England

  @VodafoneUK Sent it ... HELP I’m trying to arrange going out & can’t call anyone :(

• 
  garybates (@garybates) reported 19 minutes ago from Bawtry, England

  @VodafoneGroup @VodafoneUK it’s good to hear that yet again your call centre is really busy, I’ve never called you when you weren’t 🤬🤬on hold yet again, you must be the worst telecoms co in the world

• 
  Amy Greatorex (@AmyGreatorex) reported 25 minutes ago from Chesterfield, England

  @VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose

• 
  Matt Foley (@MrMattF17) reported 28 minutes ago from Sheffield, England

  So @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.

• 
  𝕊𝕙𝕖𝕡 (@x111sam) reported 32 minutes ago from Sheffield, England

  @VodafoneUK Yet AGAIN the BT engineer hasn’t arrived. This service is absolutely disgusting.

• 
  robtaylor (@5873robtaylor) reported 32 minutes ago from Edwinstowe, England

  @VodafoneUK #vodafone have the #worst #customerservice I have come across, I tried to sort the lads phone out for him , the hassle and process was painful #awful !!!

• 
  garybates (@garybates) reported 35 minutes ago from Austerfield, England

  @VodafoneUK great service as ever, just keep getting cut off during the automated answer service 🤬🤬

• 
  Kate Brown (@OfficialBrownie) reported 37 minutes ago from Sheffield, England

  Terrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE

• 
  Stuart Bolton (@stuartbquick) reported 53 minutes ago from Sheffield, England

  @virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

• 
  Webhead (@Webhead0710) reported 54 minutes ago from Sheffield, England

  @VodafoneUK is there an issue in Sheffield with the broadband. Mines been rubbish for the last 2 hours!

• 
  Kate Brown (@OfficialBrownie) reported 55 minutes ago from Sheffield, England

  Now 6 days no service and no help online @VodafoneUK you are a disgrace

• 
  garybates (@garybates) reported 57 minutes ago from Bawtry, England

  @VodafoneUK 51minutes on hold & my phone has died & cut me off, I want to get through so I can waste 51 minutes of your time, your service is a joke

• 
  lynne robertson (@lrobertson12) reported 58 minutes ago from Stannington, England

  Anyone know how to speak to a real person at @VodafoneUK @VodafoneGroup.? I have a recurring problem with my phone and it’s impossible ti find anyone to talk to.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz Berry (@Berryliz8) reported 5 minutes ago

  In desperation @VodafoneUK…. Can you tell me if your Torquay branch is due to be open on Bank Holiday Monday 31st August? Unable to get the correct information from your website or telephoning your customer services 😕

• 
  mṽsh (@shikariunite) reported 7 minutes ago

  Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

• 
  England Expects (@gin_mv) reported 9 minutes ago

  @POPPY5217 @Iromg @VodafoneUK We've already cancelled. A damn sight cheaper and I'm not funding the invasion.

• 
  Plant a Tree 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🚜 🥩 (@EugeAMM) reported 13 minutes ago

  @VodafoneUK Leaving after years with you. Donating free SIM cards to undocumented migrants arriving illegally on small boats is where I draw the line. I’ll be taking my custom to a network that respects UK border control and the rule of law. #Vodafone #CancelVodafone

• 
  Jayne pell (@jaynepell) reported 17 minutes ago

  @wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!

• 
  Youngatheart❤️🇬🇧 (@karenmurphy2205) reported 17 minutes ago

  @onoroffthedrugs @VodafoneUK shame on you - you are supporting the problem we are experiencing in the UK with an illegal invasion

• 
  Mike Wood (@mikewooduk) reported 19 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 22 minutes ago

  @Iromg @VodafoneUK If you really want to know what it's like to be screwed on mobile phone tariffs, you should be a PAYG customer like me. cc. @Jasmineeec6

• 
  lizrichards24 (@SonyRichards4) reported 23 minutes ago

  @VodafoneUK I need some help.

• 
  Simon Danczuk (@SimonDanczuk) reported 23 minutes ago

  Thinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..