Vodafone outages and service status in Wales, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Wales, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wales, England
The most recent Vodafone outage reports came from the following cities: Rotherham, and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham
|
Phone | 22 days ago |
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Sheffield
|
Internet | 2 months ago |
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Sheffield
|
Internet | 2 months ago |
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Sheffield
|
Phone | 3 months ago |
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Sheffield
|
Phone | 3 months ago |
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Sheffield
|
Phone | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandIf you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Indur (@IndurOutdoor) reported from Doncaster, EnglandWTF @VodafoneUK I’ve not been with you for years cus’ I kept getting mesages like this Please investigate My company is with you but not for long if this carries on
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Paul (@scholep2) reported from Sheffield, England@VodafoneUK @steve_sps Hmmm, except when you do that it takes you to a list of options, none of which are relevant and when you specify what you are looking for help with “computer says no”. Maybe if the advisers were actually real people there might be a chance you could help…….?
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James Little (@jimjamyahauk) reported from Sheffield, England@VodafoneUK @mjquinnhq @WeAreOpenreach poor poor full fibre install. Rubbish left, building dust left, plants squished & worst of all didn't listen just talked over me when I asked for it to be installed somewhere specific and forced it to be where I didn't want it.imgs in thread
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Mark (aka Mad Dog) 🏴 (@hockeybhoy) reported from Sheffield, EnglandSo @VodafoneUK, apparently you don’t do cash top ups for PAYG in your stores anymore. Changed 5 weeks ago I got told. My Mam has been a Customer of yours for years. No communication, nothing. She’s not impressed.
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Riz (@rizdem) reported from Sheffield, England@VodafoneUK what’s going on my broadband is down comes back online for a minute then back off!!
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Kate Brown (@OfficialBrownie) reported from Sheffield, EnglandTerrible customer service @VodafoneUK 5 days without signal and no help from online team - you say ‘call us’ but I can’t because I have NO SERVICE
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Bibi Horvath | Hello Krivan | Consult Slovak UK (@ConsultSlovak) reported from Sheffield, England@macluwe Absolutely awful service onecom @VodafoneUK no service, no info, no one to talk to!!!! Totally cut off and really puse*** off with this choice I made as business customer!!!
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jon chandler (@Changie13Jon) reported from Conisbrough, England@VodafoneUK worst ever online service virtual then talk to someone who knows **** all get me out
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Kat Moss (@katmoss175) reported from Sheffield, England@VodafoneUK I have just had a call from a lady talking to me about renewing my sim only contract. A) it’s not due to renew until September and B) surely this is non essential work and that lady should be at home safe and not working unnecessarily. #StayAtHome #protectyourstaff
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garybates (@garybates) reported from Austerfield, England@VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬
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Scott Davidson (@scottyd501) reported from Rossington, England@DamoTheSequel @Arnie1421 @VodafoneUK Same problem for me but my area it’s @EE
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Laurence Weight (@WeightLaurence) reported from Eckington, England@RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....
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𝕊𝕙𝕖𝕡 (@x111sam) reported from Sheffield, England@VodafoneUK Yet AGAIN the BT engineer hasn’t arrived. This service is absolutely disgusting.
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David Parkin (@dparkin1985) reported from Dinnington, England@VodafoneUK the internet went down at 6am and I'm a remote worker. When will this be fixed
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Brownie (@LordBrown77) reported from Rotherham, EnglandBlack Friday. Top tip, don’t buy anything from @VodafoneUK Ive bought an upgrade, can’t collect my upgrade and now I can’t cancel it. Just a massive waste of my time
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandAhhh another day, another day without phone signal or services! @VodafoneUK
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, EnglandThis is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Craige Timmins (@v8fettler) reported@JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…
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Heather and Patrick (@HeatheandPat) reported@VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.
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THOMAS COULTER (@tcoulter7c) reported@VodafoneUK worst customer service experience ever top up on app wouldn't work lady could barely speak English asked me to spell my whole name and address then told me to go online to top up when I was calling cos online didn't work!!!! Ridiculous
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DC (@ericb3323) reported@VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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max yourday 💙 (@maxyourday) reported@MoneySavingExp No signal here in Marlborough on @VodafoneUK.
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K (@96kela_) reportedProper poor network @VodafoneUK the signal today has been shocking!
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iKyle 🇺🇦🏳️🌈#SaucyMinx (@iKyle2017) reported@VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!
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Simon Winstanley (@Winclouduk) reported@ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company