Vodafone outages and service status in Wales, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
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Problems in the last 24 hours in Wales, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Paul (@scholep2) reported from Sheffield, England@VodafoneUK I’m unable to download your My Vodafone app onto my iPhone. The Apple App Store is saying it’s not available on my region. Have also tried it on my partners iPhone and having the same issue???
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Kate Brown (@OfficialBrownie) reported from Sheffield, EnglandNow 6 days no service and no help online @VodafoneUK you are a disgrace
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jon chandler (@Changie13Jon) reported from Conisbrough, England@VodafoneUK worst ever online service virtual then talk to someone who knows **** all get me out
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#MONKOUT (@steelcityowl91) reported from Dinnington, England@VodafoneUK you can reply to other people but ignoring me ?? Any wonder why I’m leaving such a awful network, I would appreciate it if you’re read this and get back to my DM I sent over an hour ago
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Mark (aka Mad Dog) 🏴 (@hockeybhoy) reported from Sheffield, England@VodafoneUK Thanks for the reply. You did miss the point though; she had no communication that this was happening. Wouldn’t have been an issue for her otherwise
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James Little (@jimjamyahauk) reported from Sheffield, England@VodafoneUK @mjquinnhq @WeAreOpenreach poor poor full fibre install. Rubbish left, building dust left, plants squished & worst of all didn't listen just talked over me when I asked for it to be installed somewhere specific and forced it to be where I didn't want it.imgs in thread
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Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported from Sheffield, England@uptheblades @VodafoneUK Its usually ok, not really had problems before
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garybates (@garybates) reported from Bawtry, England@VodafoneUK 51minutes on hold & my phone has died & cut me off, I want to get through so I can waste 51 minutes of your time, your service is a joke
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Matt Foley (@MrMattF17) reported from Rotherham, England@VodafoneUK why is your customer service so appallingly bad? Live chat, phone and instore. Wanted an additional line but zero help. Useless!
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𝕊𝕙𝕖𝕡 (@x111sam) reported from Sheffield, England@VodafoneUK Yet AGAIN the BT engineer hasn’t arrived. This service is absolutely disgusting.
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Mark (aka Mad Dog) 🏴 (@hockeybhoy) reported from Sheffield, EnglandSo @VodafoneUK, apparently you don’t do cash top ups for PAYG in your stores anymore. Changed 5 weeks ago I got told. My Mam has been a Customer of yours for years. No communication, nothing. She’s not impressed.
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garybates (@garybates) reported from Bawtry, England@VodafoneGroup @VodafoneUK it’s good to hear that yet again your call centre is really busy, I’ve never called you when you weren’t 🤬🤬on hold yet again, you must be the worst telecoms co in the world
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🇪🇺 🅳🅰🆅🅴 from the grave 💀 (@davesleney) reported from Sheffield, EnglandWell, 20mins wasted on the phone with @VodafoneUK enquiring about an early upgrade. As usual there’s nothing they can do for a 20yr customer. Absolute waste of time
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, EnglandThis is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline
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andrea fieldhouse (@andreafield26) reported from Conisbrough, England@VodafoneUK hello, right my current phone is on contract with u but it’s broken so need a new one, contract ends sept 19 willing to pay to upgrade or contact termination but you can’t get your termination fees correct had 3 or 4 diff prices #Nothappy #help
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Pat (@Sheffieldlady1) reported from Sheffield, England@VodafoneUK Hi I keep getting texts about codes I haven't requested but the link to go to unrecognised codes doesn't work.
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robtaylor (@5873robtaylor) reported from Edwinstowe, England@VodafoneUK #vodafone have the #worst #customerservice I have come across, I tried to sort the lads phone out for him , the hassle and process was painful #awful !!!
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#MONKOUT (@steelcityowl91) reported from Dinnington, EnglandDon’t ever join @VodafoneUK for your home broadband shocking services and awful customer services so glad I’m leaving to join @skytv on 9th November
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garybates (@garybates) reported from Austerfield, England@VodafoneUK has any one ever rang Vodafone & not been told “we are really busy at the moment sorry for the delay” I certainly haven’t a simple query becomes a battle of wills, do I hang up or hold on & on & on 🤬
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Holli (@HolliCarden) reported@MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.
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C.HitchensIsGod (@YouCanThink123) reported@Ofcom @VodafoneUK have done the exact same sort of thing to me. It took me about 2 years and around 20-30 calls to cancel
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linnet 💙 (@HelenWe16937034) reported@MichelleBeckett @SkyUK @VodafoneUK We had the very same with Virgin too wen my dad died, awful service, swore then never will we do business with them 😡
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Vyas Kondreddi (@vyaskn) reported@VodafoneUK I am facing a technical issue with home broadband for over 36 hours. Your support team on the phone has not been helpful. They say the issue is with 3rd line support, but are not giving me any updates, and missing the promised call back slots. Please can you escalate
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sue leach (@LeachSie) reported@MichelleBeckett @SkyUK @VodafoneUK Hope you dont have mobile with them- when my late husband died we tried to cancel hus mobile account and get back the £50 credit i had put on account so he could ring people from hospice - they insisted on talking to account holder even after we sent screem shot death certificate
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John Cook (@gerddinythfa) reported@MichelleBeckett @SkyUK @VodafoneUK My sincere sympathies for your loss and the unnecessary problems. When my Mum passed, everyone, BT, Sky, OVO, were brilliant, compassionate and there to minimise the hassle. Luckily she wasn’t a Virgin customer. Shame on them.
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Paul Ryan (@pjryan51) reportedGiven up on Vodafone after 15 years. All network providers in UK are a bit of a disaster at the moment but @VodafoneUK seems to have all bit given up. No coverage, can never speak to anyone , price increases. I honestly think in UK we'll soon end up paying £100 a month for a faceless AI "assistant" to offer corporate apologies for no service while still holding you to a contract and charging for non payment back up by a court system that allows them to enforce fast track judgments !
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Del (@DeloresWhi50682) reported@MichelleBeckett @SkyUK @VodafoneUK They insisted I sent all the equipment back immediately, just what you need to be doing when you have a matter of weeks left with your dad who lives a 200 mile round trip away. I will never darken their doors again!
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Aidan Costello (@aidan_codtello) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin have a terrible reputation and have just received a massive fine. I need to look at my broadband with them. Can't bear the thought of phoning to cancel.
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Dorastar1 (@Dorastar1) reported@MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.