Vodafone outages and service status in Wales, England

Problems in the last 24 hours in Wales, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wales, England

The most recent Vodafone outage reports came from the following cities: Sheffield.

City	Problem Type	Report Time
Sheffield	Internet	5 days ago
Sheffield	Internet	26 days ago
Sheffield	Phone	1 month ago
Sheffield	Phone	2 months ago
Sheffield	Phone	2 months ago
Dronfield	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

• 
  Matt Foley (@MrMattF17) reported 3 minutes ago from Sheffield, England

  So @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.

• 
  lynne robertson (@lrobertson12) reported 5 minutes ago from Stannington, England

  Anyone know how to speak to a real person at @VodafoneUK @VodafoneGroup.? I have a recurring problem with my phone and it’s impossible ti find anyone to talk to.

• 
  Amy Greatorex (@AmyGreatorex) reported 5 minutes ago from Chesterfield, England

  This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline

• 
  James Dunne (@jamesd1312) reported 6 minutes ago from Sheffield, England

  @VodafoneUK I have made a formal complaint to you and was told a 48 hour window of when you would contact me back. I have called back since then a promised another call back. I’ve spent over 4 hours on to Vodafone in a week and still not resolved. This is VERY serious.

• 
  @NO.TO.BREXSHIT (@REACHHomes1) reported 15 minutes ago from Sheffield, England

  @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

• 
  Matt Foley (@MrMattF17) reported 15 minutes ago from Rotherham, England

  @VodafoneUK why is your customer service so appallingly bad? Live chat, phone and instore. Wanted an additional line but zero help. Useless!

• 
  Jo Atherton (@JoAtherton9) reported 17 minutes ago from Chapletown, England

  Only been waiting since 8th jan for a call back from @VodafoneUK disgraceful customer service.

• 
  Marc (@MDN099) reported 17 minutes ago from Sheffield, England

  @VodafoneUK - I've been a loyal customer since 2002. I'm about to upgrade, do you offer any loyalty discounts, deals etc?

• 
  Bibi Horvath | Hello Krivan | Consult Slovak UK (@ConsultSlovak) reported 22 minutes ago from Sheffield, England

  @macluwe Absolutely awful service onecom @VodafoneUK no service, no info, no one to talk to!!!! Totally cut off and really puse*** off with this choice I made as business customer!!!

• 
  lauren lomas (@Lomasx) reported 22 minutes ago from Sheffield, England

  Anybody else having issues with @VodafoneUK today?? Internet down and terrible signal. #vodafone

• 
  David Oxley (@davidoxley1982) reported 29 minutes ago from Sheffield, England

  @VodafoneUK customer service is so bad .

• 
  garybates (@garybates) reported 32 minutes ago from Austerfield, England

  @VodafoneUK has any one ever rang Vodafone & not been told “we are really busy at the moment sorry for the delay” I certainly haven’t a simple query becomes a battle of wills, do I hang up or hold on & on & on 🤬

• 
  Paul (@scholep2) reported 35 minutes ago from Sheffield, England

  @VodafoneUK I’m unable to download your My Vodafone app onto my iPhone. The Apple App Store is saying it’s not available on my region. Have also tried it on my partners iPhone and having the same issue???

• 
  Kat Moss (@katmoss175) reported 36 minutes ago from Sheffield, England

  @VodafoneUK I have just had a call from a lady talking to me about renewing my sim only contract. A) it’s not due to renew until September and B) surely this is non essential work and that lady should be at home safe and not working unnecessarily. #StayAtHome #protectyourstaff

• 
  Indur (@IndurOutdoor) reported 38 minutes ago from Doncaster, England

  WTF @VodafoneUK I’ve not been with you for years cus’ I kept getting mesages like this Please investigate My company is with you but not for long if this carries on

• 
  𝕊𝕙𝕖𝕡 (@x111sam) reported 42 minutes ago from Sheffield, England

  @VodafoneUK Yet AGAIN the BT engineer hasn’t arrived. This service is absolutely disgusting.

• 
  dazzer (@spud279) reported 48 minutes ago from Oughtibridge, England

  @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

• 
  Danny Booth (@owlzmadboothy) reported 52 minutes ago from Sheffield, England

  @morts3108 @RlJill @VodafoneUK £57 isn't either mate, they are wanting to squeeze another £2 out of me . Not be falling for this shit again

• 
  garybates (@garybates) reported 56 minutes ago from Austerfield, England

  @VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬

• 
  Sammy McHugh (@chimp1984) reported 58 minutes ago from Bolsover, England

  @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ME NO SLEEP 👀 (@1GLENN) reported 4 minutes ago

  @VodafoneUK as a communication network your customer service is awful. Can't collect a new phone from your store because of a system issue, but told it will take 24-48 hours to resolve as the tech team has gone home for the day. The whole process to upgrade has been a joke

• 
  Sunil (@SSunilraj6388) reported 11 minutes ago

  @VodafoneUK Hey Vodafone UK what a absolute joke of customer service , your customer support guys are clueless , spoke to a guy called Eshwar or Ishwar, says he can’t do anything , asked to talk to supervisor says there are none available , what a joke

• 
  Stuart Little 💚💙 (@StuLittle1972) reported 11 minutes ago

  @VodafoneUK almost a week after my tweet about poor coverage in cm1, no reply and still no coverage. How can you leave the middle of a city with no coverage for nearly three weeks

• 
  Chris Wynne (@Chr1sWynne) reported 12 minutes ago

  Hi @VodafoneUK, you're hosting 07468363133 on your network and this phone number is being used by scammers who are carrying out bank impersonation scams against targets in the UK. Seems to be using WhatsApp to make the calls. I've reported via your website already @NCSC @Ofcom

• 
  RedJD77-78-81-84-05-19 (@RedsfanJD) reported 15 minutes ago

  @VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach

• 
  Jade Nomura (@Jade_Nomura) reported 19 minutes ago

  @EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK

• 
  LaurenceMarks (@laurencemarks64) reported 23 minutes ago

  The @VodafoneUK car tracker tag has to be one of the worst pieces of design I have encountered in years.. and thats saying something..

• 
  Elorac🇬🇧🇬🇧🇬🇧 (@cassa748) reported 31 minutes ago

  @VodafoneUK Any issues with 5G in Watford today?

• 
  Basic with Life (@Joses_World) reported 33 minutes ago

  I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

• 
  MissBlack नटली काली 🇯🇲 by blood not relation 😜 (@vinette_b) reported 33 minutes ago

  @VodafoneUK is there a problem with your website?