Vodafone outages and service status in Wales, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Wales, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wales, England
The most recent Vodafone outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 13 days ago |
|
Sheffield
|
Internet | 1 month ago |
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Sheffield
|
Phone | 2 months ago |
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Sheffield
|
Phone | 2 months ago |
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Sheffield
|
Phone | 2 months ago |
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Dronfield
|
Internet | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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simon (@sihackett86) reported from Sheffield, England@VodafoneUK hello is anyone going to answer me please this is my 3rd tweet and 1dm please I am new customer and i want to check something please not a very good start
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🇪🇺 🅳🅰🆅🅴 from the grave 💀 (@davesleney) reported from Sheffield, EnglandWell, 20mins wasted on the phone with @VodafoneUK enquiring about an early upgrade. As usual there’s nothing they can do for a 20yr customer. Absolute waste of time
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Stuart Bolton (@stuartbquick) reported from Sheffield, England@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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Paul (@scholep2) reported from Sheffield, England@VodafoneUK @steve_sps Hmmm, except when you do that it takes you to a list of options, none of which are relevant and when you specify what you are looking for help with “computer says no”. Maybe if the advisers were actually real people there might be a chance you could help…….?
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Linford-san (@LINF0RDJames) reported from Dinnington, England@bt_uk Loyalty team are like a pack of rabid hyenas. Just been told I have 'no logic' for cancelling my service 🙄 Can't wait to get @VodafoneUK sorted! 😝
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james bart (@bart_james) reported from Sheffield, England@mfcpullen5 @VodafoneUK I don’t know about you but now when out and about I quite like this social distancing thing having room to manoeuvre in shops and not having someone else breathe down your neck 😆
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garybates (@garybates) reported from Austerfield, England@VodafoneUK you have outdone yourselves with the worst customer experience I have ever had the displeasure of receiving, no call back, no email reply, no answer to live chat, & now I’ve called again 191 & you are closed apparently 🤬
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simon (@sihackett86) reported from Sheffield, England@VodafoneUK I am.need of help please can someone help me I see people getting replies but me is there am issue all I want is to ask somthing abouty contract
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Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported from Sheffield, England@uptheblades @VodafoneUK Its usually ok, not really had problems before
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Calming Chameleon (@Mashcat) reported from Sheffield, England@VodafoneUK Sent it ... HELP I’m trying to arrange going out & can’t call anyone :(
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Brownie (@LordBrown77) reported from Rotherham, EnglandBlack Friday. Top tip, don’t buy anything from @VodafoneUK Ive bought an upgrade, can’t collect my upgrade and now I can’t cancel it. Just a massive waste of my time
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Mark (aka Mad Dog) 🏴 (@hockeybhoy) reported from Sheffield, EnglandSo @VodafoneUK, apparently you don’t do cash top ups for PAYG in your stores anymore. Changed 5 weeks ago I got told. My Mam has been a Customer of yours for years. No communication, nothing. She’s not impressed.
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garybates (@garybates) reported from Bawtry, England@VodafoneUK 51minutes on hold & my phone has died & cut me off, I want to get through so I can waste 51 minutes of your time, your service is a joke
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Helen-Claire Stone (@Helen_Claire71) reported from Sheffield, EnglandTotally fed up with @VodafoneUK. Trying to cancel my very uncompetitive contract. Been on hold for 30 minutes. Tried to use the link to web chat - it doesn’t connect. How do you speak to anyone???? @VodafoneGroup
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garybates (@garybates) reported from Bawtry, England@VodafoneGroup @VodafoneUK it’s good to hear that yet again your call centre is really busy, I’ve never called you when you weren’t 🤬🤬on hold yet again, you must be the worst telecoms co in the world
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Sammy McHugh (@chimp1984) reported from Bolsover, England@ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...
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Carlton Reeve #FBPE (@carlton) reported from Sheffield, EnglandWow! On hold for 40 minutes with @VodafoneUK “customer care” That’s pretty dreadful service
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Matt Foley (@MrMattF17) reported from Rotherham, England@VodafoneUK why is your customer service so appallingly bad? Live chat, phone and instore. Wanted an additional line but zero help. Useless!
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Amy Greatorex (@AmyGreatorex) reported from Chesterfield, EnglandThis is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline
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Kate Brown (@OfficialBrownie) reported from Sheffield, EnglandNow 6 days no service and no help online @VodafoneUK you are a disgrace
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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James Hunt (@jameshunt312) reported@VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬
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Pasty (@rhyshunt5) reported@VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward
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Holly (@hollymorgs) reported@VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!
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DEV NARAYAN (@heyDEVNARAYAN) reportedHi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?
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Di Drinkwater (@CarbonTiptoes) reported@VodafoneUK We have vodafone phone and internet. Just tried logging in. It's sent a message to one of our phones. Hysterically the landline in preference to one of the mobiles. Anyway the messaging service doesn't work - press 1 to hear the message just repeats it and cuts off.
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Robin Nakamoto (@RobinNakamoto) reported@VodafoneUK How about you fix your 5G instead?
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CityFibre (@CityFibre) reported@fankle_steve @VodafoneUK Sorry to hear about the delay with your connection. Please reach out to Vodafone directly regarding your installation and service status. As your service provider, they manage all scheduling and can provide the most up-to-date information on your appointment and connectivity.
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Tanzeel Akhtar (@Tanzeel_Akhtar) reported@VodafoneUK Hello I’m trying to cancel my contract 30 days in advance - please can you call me back? Your team is unable to meet my request virtually.
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Robin Nakamoto (@RobinNakamoto) reported@VodafoneUK How about you fix your 5G instead?
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Sidharth Suresh (@Analyst_Sid7) reported@VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.