Vodafone Outage in Swadlincote, Derbyshire, England

@VodafoneUK superfast 2! Just missed 2 goals due to the crapness of your service

Mid sold 2 contracts. Spent over 3 hours on phone, promised call back did not happen, need resolution ASAP . #Vodafone @VodafoneUK @VodafoneGroup

@VodafoneUK sold me 2 contracts, charging extra for 1, and lied about unlimited data on other. Been on phone for 3 hours, absolutely ridiculous customer service. Need this action ASAP @VodafoneGroup

@VodafoneUK connection is so bad I can’t even access the app by Wifi, however it’s still showing connection is 48.9 mb/s when check on my mobile internet. What a joke, bad move, should of stuck with sky

@VodafoneUK made A claim on my phone insurance I have now been sent the wrong hands it twice now and without my phone for two weeks can someone please contact me from the insurance team to resolve this issue

@VodafoneUK Hi, please can you help with a landline issue I have. I can't get through to anyone using your website live chat and the twitter DM I sent yesterday hasn't been replied to.

@Nicktendo_ @VodafoneUK I know Vodafone in Lichfield for years have had signal problems so might be related , though yeah ofcom should look into it as throttling ain’t allowed and no need either .. they use it sometimes to get you to upgrade to high value packages as well

@VodafoneUK thank you so much for absolutely no help at all. So you are basically telling me go into store (in my own time & cost) to see IF they can help me. You should know if they can help. Utter rubbish and buck passing. #badservice #vodafone #CustomerExperience

@VodafoneUK want to cancel my upgrade I ordered yesterday over phone but been told I need to wait until it arrived in store and tell them I don’t want it. Seems daft you can’t cancel it over the phone.

@VodafoneUK What is going on with your Network? It’s been down for 2 hours now. And my red bundle package has stopped working yet again...

@VodafoneUK Here we go again. DM us... we’ll help... I’ve done this a couple of times already and nothing! There are valid reasons why I don’t love you and want to leave now!!!

@VodafoneUK And there’s the catch. Join or upgrade. So all us existing frustrated customers that have been consistently let down have to wait and see out our contract as normal.

Hey @VodafoneUK I keep seeing your recent advert and I don’t love you. Never had. I want to leave in 30 days without penalty due to all your failings! Bet there’s a catch!

And while I’m at pointing out bad technology @VodafoneUK your WiFi is woeful, we are having to use mobiles on 3G (yep it’s not even 4G around here) to go online. Time to cancel me thinks!

@VodafoneUK Aww yea that would be brilliant thank you! It’s been like it for 2days now where my signal goes too E then yesterday about half 6 ish when I got in from work my service just went I couldn’t load anything it’s been like it yesterday too all day

@DanielClay1 @VodafoneUK Iv had problems too it’s annoying

@VodafoneUK wife and connection still not working right, been nearly 6 weeks now! Beyound frustrating

@VodafoneUK my charging point is having issues on my iPhone 7. It’s under 2 years old & on contract. Can you tell me what warranty I have left please.

@VodafoneUK And no it's not my phone I can drive 1 hr down the road and get 170-200 Mbps in a countryside village.

@Fi5Drums @VodafoneUK @VodafoneGroup @vodafone Just to let you know. The Dutch #vodafone doesn’t respond to complaints either. They told me to registered a complaint for it. 😂

@VodafoneUK So disappointed to experience such a catalogue of errors for over a month with something as simple as a contract change to sim only. This debacle of overcharging, long arduous phone calls stress and inconvenience has been going on too long #awfulservice #Vodafone

@VodafoneUK more broken promises and lies no SIM card sent as per DM chat , you can find it I don’t need to tell you again , paying for unacceptable unusable service #tradingstandards

@VodafoneUK Limited Internet connection for the past 48 hours! Keeps dropping in and out of signal! Can you help as it’s becoming incredibly frustrating!