Vodafone Outage Report in Stevenage, Hertfordshire, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent Vodafone outage reports came from the following cities: Welwyn Garden City, Ware, Hemel Hempstead, Luton and Stevenage.
City | Problem Type | Report Time |
---|---|---|
Welwyn Garden City | Phone | |
Ware | Phone | |
Hemel Hempstead | Internet | |
Luton | Internet | |
Stevenage | ||
Luton | Phone |
Community Discussion
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Vodafone Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Danny Smith
(@dapperdan75) reported
from
St Albans, England
1/ Fed up with poor service from @VodafoneUK broadband so decided to switch to @Onestream_UK as they’re cheaper & I read good things. Switch date is tomorrow & I realised earlier my router hadn’t arrived. Tried to phone, to be told by their phone system they don’t answer calls
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Lisa Bates Marketing
(@lisabateswallis) reported
from
St Albans, England
@VodafoneUK Day 5 of trying to sort out a simple problem. At least 5 hours on hold. FINALLY get through to your technical team then the call goes dead ...nobody has called back! Appreciate less staff on but please can you assist so I can work and earn some money! @VodafoneGroup
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Craig
(@Jagercraig) reported
from
Shefford, England
@VodafoneUK your account transfer team are awful! I’m fed up with being told different things by different people!
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MYЯӨП BΛЯƬᄂΣƬƬ 🏳️🌈🎮🇬🇧
(@OnlyMyron) reported
from
Stevenage District, England
@VodafoneUK are there connection issues in the Herts area. Literally nothing and I've resetter, pressed the Reconnection button on the broadband connectivity screen.
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JR
(@JR1986) reported
from
Welwyn Garden City, England
@VodafoneUK Unbelievably bad service from your assistants on chat.
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Tim Sims
(@TimSims13) reported
from
Hitchin, England
@VodafoneUK shambles. Bought and paid for a phone that then went out of stock. Still waiting for refund one month later. No customer service whatsoever!!
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Jake Swift
(@Jakeswift1) reported
from
Silsoe, England
@VodafoneUK I have rang you on 4 separate ocassions now as you owe me a refund of £486. Every time someone assured me I will get a refund within 3 working days, this was a month ago and still no refund! I’ve logged a formal complaint with OFCOM and the FCA! EE here I come
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James Gosling
(@JimboGosling) reported
from
Luton, England
@VodafoneUK I understand you’re busy. But I’ve now been waiting for nearly 2hours for someone to respond.I’ve no internet Connection all morning.Vodafone is shockingly bad.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Peter Hambling
(@pistonpch) reported
from
Stanstead Abbotts, England
@nivie @VodafoneUK No they have not atrocious customer service. Totally useless. If you threaten to cancel you do get through tho.
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Julia Kitteringham
(@highlight18) reported
from
Hemel Hempstead, England
So @VodafoneUK I’ve done everything you told me to get my phone back working - I’m currently sat in your store in Hemel and they can’t help me either one week with no service and no solution in sight - any advice would be great !
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Robert Beahan
(@bobster76) reported
from
Hertfordshire, England
@raining_bows @VodafoneUK Same here! Such a bad service.
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🎁🎁🎁🎁🎁
(@loz_dann) reported
from
Hemel Hempstead, England
@VodafoneUK sort out your network as it is rubbish today constantly dropping #poornetwork
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James Gosling
(@JimboGosling) reported
from
Luton, England
@VodafoneUK my internet has been off all morning.Been having problems a lot.Still waiting for a reply to my messages since yesterday!
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Susan Heaton Wright
(@superstarcomms) reported
from
Welwyn Garden City, England
@VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!
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Craig
(@Jagercraig) reported
from
Shefford, England
@VodafoneUK The person I’m talking to on your chat can’t understand my problem
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Mike 🧨
(@MikeKilby) reported
from
Luton, England
@theianhamilton @VodafoneUK Had the same problem in Spain, I had a text the day after and it said it was sent in error
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Ryan Morrison
(@RyanMorrisonJer) reported
from
Hemel Hempstead, England
@DEANHDAVID @VodafoneUK The other option is Virgin but everyone I know who has been with them has had a bad experience. Been very impressed with Vodafone so far
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Spursmojo
(@thfcmojo) reported
from
Hoddesdon, England
Disappointed in @VodafoneGroup @VodafoneUK for making the choice to increase my plan.guy I spoke to had obviously had lots of calls complaining poor bloke, suffice to say I wont be continuing after this contract is over. Sure others will do the same. #timeandplace
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Sen Monro
(@Senar1) reported
from
Stevenage District, England
@VodafoneUK It's sorted. We're back. Got to admit you guys did great. If things go wrong, you get some nasty comments. However, your customer services gave me 50G of extra data so I could tether the laptop. Not ideal but hey ho. I can continue writing my blockbuster script. Good job 😁👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David Roderick
(@davidroderick41) reported
@VodafoneUK I've done that a few times now.. sorry but enough is enough. You increase in march by cpi and yet service level slides.
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samir raza
(@samirraza10) reported
@VodafoneUK Vodaphone says- Sorry cannot keep your old favourite number. Easiest way give your number and pac code to new service provider and carry on with your old number. Cancel the new deal with mobile phones direct- Vodaphone. Choose same phone deal with a new service
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Dr. Samantha Madhosingh she/her
(@DrSMadhosingh) reported
Needing to get @VodafoneUK customer service again. Can’t seem to login to app successfully and not sure the termination of one line while keeping the other was processed properly.
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Wez Crowther
(@WezCrowther) reported
@VodafoneUK 2 and a half hours later on a phone call you admit the mistake because you didn’t cancel the old broadband when you called me to upgrade and then say I will still be charged. That’s surely a breach of contact on your part?
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Scott
(@The_Only_Scott) reported
@VodafoneUK none of my smart devices show up on the my Vodafone app. They are supposed to be in there for upgrades/cancellations aren't they? Both watches are due to be out of contract from next month but I see no where to cancel/upgrade
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Skynews7748
(@skynews77488) reported
@mattbroughton12 @VodafoneUK Take em to court we have too if they didn’t provide u with stated service
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Gemma Gordo
(@Ggordon2015) reported
@VodafoneUK please can you advise me, why 6 days after been contacted by the police no SIM card location details have been released? Absolutely shocking service and now thanks to the lack of communication my car is will be long gone !!!
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James1988
(@JamesAgar2) reported
@VodafoneUK I am still receiving emails asking me to pay my old monthly bill. I changed to pay as you go, and have used your online chat each time, and rang complaints line and no one has been able to help me.
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Rich
(@RichMcKone) reported
@VodafoneUK Quick question: how long does it take for Vodafone to release the line after given the instruction to immediately cancel a broadband order? Vodafone failed to provide us service, wasted our time and lied to us and is now preventing us from connecting via another ISP.
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David Springer
(@SpringerCharity) reported
Hi @VodafoneUK, i've been a customer for over 15 years and now I have been told I have failed a credit report which is news to me. Please can you escalate this to Credit File Support. You and I have worked well together and I don't want our partnership end if unnecessary.