Vodafone Outage in Royston, Barnsley, England

@VodafoneUK I’m just wondering why the carphone warehouse can offer me a better deal for a new iPhone on your network cheaper than what you can? When I’ve been a customer with Vodafone for nearly 18 years!!!

@VodafoneUK Still no Internet after 1.5 weeks. Ticket raised 836594 Supposed to be working from home. Cannot speak to any advisors as the lines are so bad.

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

So @VodafoneUK, I wanted to change the email address on my account. After going through 3 login screens, and 3 sets of 2FA codes to get there, I discover the "Change" button doesn't even work. 👏

@DjHarryHolmes11 @VodafoneUK Honestly never had a problem with them in the short time I've been with them. They might be a little more expensive than other networks I have been with before but I've always had good service if I've been stuck with something. This is probably just a glitch in the system tbh

Thanks for the help @VodafoneUK oh wait.... no u just left me hanging!

I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

Hey @VodafoneUK trying to cancel my data sim and no ones taking any calls. As the only reason I have to speak to someone is so you can try and talk me out of cancelling, I expect you to make it easier for me to do this!

Really regretting joining @VodafoneUK had sim almost 2 weeks, no services since activation, PAC transfer taken almost a week and still not done, shocking service. If you’re switching networks, I’d advise caution!

@jagpreetks @CityFibre @VodafoneUK @KirkleesCouncil Damn... I can imagine. You’ll need a few bags of frozen pees to stop all that bruising and swelling!

@mrpauldunphy @VodafoneUK Took me over a month to get a resolution to a problem they created. One point a bloke shouted down the phone "YOU JUST DON'T GET IT DO YOU!". On the whole an utterly miserable experience.

@mrpauldunphy @VodafoneUK Wish I tweeted. Good to know social media holds more importance than a person's human experience. I had the worst experience I've ever had with a company in my entire life sadly. HAVE A NICE DAY!

@VodafoneUK our network coverage is crap phone says 3 bars of coverage in the house but when you try and make a call it drops out altogether! So the only way to make a call with 4 phones on Vodafone is to stand at the end of the garden!

@VodafoneUK sending SMS MESSAGES out at 03.04am absolute joke thanks for the wake up text not.. disgruntled customer of 15 years 😫😫😫

@VodafoneUK #verymerewards My resolution is to write more. I stopped for a few years, so my plan is to use my commuting time for writing.

Honest to god. I have never had such bad experience than I have with @VodafoneUK. Been lied to and mislead constantly. Being told different things, no one listening to me. Just completely useless. I can’t even explain!

Hi @VodafoneUK i've been trying to get a pac code since 8pm yesterday. When i rang, customer services said the system is down (i was on hold for an hour to be told this). It's still not coming through when i text pac and my pin. Can you help please.

Black Friday. Top tip, don’t buy anything from @VodafoneUK Ive bought an upgrade, can’t collect my upgrade and now I can’t cancel it. Just a massive waste of my time

I’ve had nothing but trouble with @VodafoneUK for over the last month! I can’t believe how bad I have been treat as a customer, the online chat team are absolutely useless & don’t even get anywhere on the phone! #shocking #disgrace

@VodafoneUK i need to speak to someone from vodafone please. The call centre that i keep getting connected to dont seem able to help or maybe they dont understand my issue. Neither does my local vodafone store.

@VodafoneUK #giftorkeep I would split it between me and my partner. All our money is paying off bills right now and everyone deserves a bit of a treat/break sometimes ✨

@history_sam @VodafoneUK If it doesn’t get sorted today I will. I’m so annoyed and yesterday really upset me. I ended up crying to a BT guy as I got basically blamed for any issue when it wasn’t me

@GiddsTeach @VodafoneUK I had huge problems with Vodafone back in March. We’d just gone into lockdown. I wasn’t happy. Everyone I spoke to said something different. Just to appease me, I think! My advice: seek another provider.

@VodafoneUK I'd give it to my daughter for a wedding present because they had to cancel it

@VodafoneUK I would definitely half it between me and nanny and take her shopping!! She's been so good this year keeping me going through this pandemic. And her not being able to go out id treat her to some new clothes. #GiftOrKeep #VeryMeRewards

@VodafoneUK I would definitely half it between me and nanny and take her shopping!! She's been so good this year keeping me going through this pandemic. And her not being able to go out id treat her to some new clothes. X

@VodafoneUK hey guys, real happy with my broadband for the most part, but it just... It just doesn't work in the bedroom. Any ideas of what I can do? It must be the walls or something as it works in the room next to it but just basically dies as I walk through the door :(

@VodafoneUK @VodafoneUK I would give it, I'd treat the kids. They've had it tough through the lock down. #GiftOrKeep

Day 37 network issues Cannot call any UK numbers @VodafoneUK Cannot call any EU numbers except Danish numbers (Yipeee!) at least that's an improvement since yesterday. I can text now! 10xtimes to online tech totaling 20hrs, 6 complaints made, one 1 person call me 2 days ago

I’ve only been with @VodafoneUK a day and I already want to leave. All I want to do is use my PAC code to keep my number but their customer service is non-existent. Very poor.