Vodafone Outage in Batley, Kirklees, England

@VodafoneUK Still no Internet after 1.5 weeks. Ticket raised 836594 Supposed to be working from home. Cannot speak to any advisors as the lines are so bad.

So @VodafoneUK, I wanted to change the email address on my account. After going through 3 login screens, and 3 sets of 2FA codes to get there, I discover the "Change" button doesn't even work. 👏

@VodafoneUK well done for leaving a vulnerable 84 year man who is shielding without a phone even though the replacement phone was ordered and confirmed but then cancelled by you without ANY NOTIFICATION- disgusting customer service let’s hope it turns up now

@DjHarryHolmes11 @VodafoneUK Honestly never had a problem with them in the short time I've been with them. They might be a little more expensive than other networks I have been with before but I've always had good service if I've been stuck with something. This is probably just a glitch in the system tbh

Thanks for the help @VodafoneUK oh wait.... no u just left me hanging!

I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

Hey @VodafoneUK trying to cancel my data sim and no ones taking any calls. As the only reason I have to speak to someone is so you can try and talk me out of cancelling, I expect you to make it easier for me to do this!

@VodafoneUK Got the SIM week ago with a phone. Still no activation. PM to customer services 5 times in a week. Still nothing. So I am going to cancel the direct debit and keep the phone. Let's see if that works.

@jagpreetks @CityFibre @VodafoneUK @KirkleesCouncil Damn... I can imagine. You’ll need a few bags of frozen pees to stop all that bruising and swelling!

@mrpauldunphy @VodafoneUK Took me over a month to get a resolution to a problem they created. One point a bloke shouted down the phone "YOU JUST DON'T GET IT DO YOU!". On the whole an utterly miserable experience.

@mrpauldunphy @VodafoneUK Wish I tweeted. Good to know social media holds more importance than a person's human experience. I had the worst experience I've ever had with a company in my entire life sadly. HAVE A NICE DAY!

@VodafoneUK our network coverage is crap phone says 3 bars of coverage in the house but when you try and make a call it drops out altogether! So the only way to make a call with 4 phones on Vodafone is to stand at the end of the garden!

@VodafoneUK sending SMS MESSAGES out at 03.04am absolute joke thanks for the wake up text not.. disgruntled customer of 15 years 😫😫😫

@VodafoneUK your broadband has been intermittent all morning and pretty crap this last month. Initially I thought your router was playing up so swapped it. Its now crap again so not the router. Can you quiz openreach and ask if they are working in the area, this is pretty shitty.

@VodafoneUK Still nothing @VodafoneUK 140 days later. What a waste of time your network is.

@VodafoneUK #verymerewards My resolution is to write more. I stopped for a few years, so my plan is to use my commuting time for writing.

@VodafoneUK I'm wanting to pay off the remainder of a pay monthly contract, can you help with this...

Honest to god. I have never had such bad experience than I have with @VodafoneUK. Been lied to and mislead constantly. Being told different things, no one listening to me. Just completely useless. I can’t even explain!

Hi @VodafoneUK i've been trying to get a pac code since 8pm yesterday. When i rang, customer services said the system is down (i was on hold for an hour to be told this). It's still not coming through when i text pac and my pin. Can you help please.

I’ve had nothing but trouble with @VodafoneUK for over the last month! I can’t believe how bad I have been treat as a customer, the online chat team are absolutely useless & don’t even get anywhere on the phone! #shocking #disgrace

@VodafoneUK Mr Ahmed from Alexandria Egypt gave me an exceptional customer service. Please reward him

@VodafoneUK You need to give me a UK call centre number for somebody with seniority right now or I will publish the content of my support calls.

@VodafoneUK check this awful network out on trustpilot and see the very bad reviews!

@VodafoneUK The experience I have had with your support contains elements that are literally illegal. You will be contacted by the ombudsman. I have it all on record.

@BlacksTTer @VodafoneUK It's been explained to me. Spoke to Nathan online support who was very helpful. My contract is up soon. The price goes up after it ends so I'll upgrade or goto pay as you go. If it didn't I'd been pissed as I was told it wouldn't go up for the duration of the contract

@VodafoneUK AVOID THIS NETWORK!!

@VodafoneUK AVOID THIS NETWORK!! Scammers!!

@VodafoneUK I placed an order for a pay monthly SIM and its been almost 3 weeks now, I have not been able to receive my SIM and not get any update. I have spoken to 3 of your customer service agents and none of them have been helpful. This has become quite frustrating for me 😞

@VodafoneUK Too late Jay, already switched to another provider... They have exceptional customer service in terms of actually noting my disability and have better support for it. You have breached contract as per consumer rights act 2015 so no termination fees will be paid. Bye

@VodafoneUK @PCuming We can't get Vodafone network why we bought sim