Vodafone Outage Report in Leigh, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Leigh, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Leigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Vodafone
Vodafone is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Leigh, Borough of Wigan, England
The most recent Vodafone outage reports came from the following cities: Manchester, Bolton, Skelmersdale, Warrington, Bury and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Leigh, England
Latest outage, problems and issue reports in Leigh and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
. @VodafoneUK are reaching new levels of incompetence. After a complaint regarding slow speeds, the first person at the directors office tells me it’s tough and I’ll never get the speed I was promised. Not happy with this, I follow it up and another person from the office ...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK This is a long running issue I’m afraid. I’ve had Steve from your directors office tell me I’ll never get more than 39Mbps due to my distance from the exchange, but Openreach say it’s distance from cabinet and not exchange. I don’t think Vodafone want to investigate it really.
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Joanne
(@jolloyd19) reported
from
Warrington, England
@lloydy2410 @VodafoneUK My Son is in Belgium + due to appalling mistakes in roaming charges have wrongly charged £1500 for data, but have cut off his phone so he can’t contact us. I am also a Vodaphone customer was about to renew contract. Appalling customer service @VodafoneUK - sort it out!!!! 😡😡😡
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Emma Mellor
(@Emma1187) reported
from
Salford, England
@VodafoneUK absolute joke! Persuaded me to upgrade yesterday rather than cancel and you fail to put it through correctly. Spoke to 6 people today and only the last person realised it hadn’t been processed correctly and now I’m not being offered the same deal.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.
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Martin Blakeley
(@martinblakeley) reported
from
Wigan, England
Broadband update: @VodafoneUK still haven’t rectified the issue as promised! Was told Monday, then Wednesday, then guaranteed today and guess what, still nothing. Wife been on hold for 40mins, live chat too busy -#Vodafonedown #Customerserviceweek #poorservice
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Riffunks
(@riffunks) reported
from
Manchester, England
So I contacted @VodafoneUK for an upgrade after 7 years of loyalty and they said your salary must have increased after 2 years, so you must be prepared to pay more on your phone contract. Just wow!! #rude #poorcustomerservice
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tyron.
(@TyronWebster) reported
from
Manchester, England
@VodafoneUK has to be the worst network and the WORST customer service. I just want to speak to someone on the telephone not TOBI!
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Jason Jones
(@jmjones1971) reported
from
Manchester, England
@VodafoneUK So I get the same response from @VodafoneUK to send a PM. I did and yet again they need to speak to the account holder when it's already on account that I have FULL ACCESS!! I will keep posting this so more people see how bad @VodafoneUK really are!
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Simon Edge
(@JardiniereChef) reported
from
Urmston, England
Disgusting @VodafoneUK just deactivated my secure net which I never asked for. Sneak charge is a nice way to put it. Blatant theft would be more accurate.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@VodafoneUK whilst I like your network your 3G is very poor. Before rolling out #5G can you at least make sure you have 4G everywhere beforehand. A lot of my trail journey into Manchester still relies on 3G
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So now @VodafoneUK say they’ve lifted this cap and I should start to see my speeds go up over the next 24-48 hours. I can’t help but feel like nothing is going to change and my speed won’t go up at all. I’ve got zero confidence in @VodafoneUK when their own directors office ...
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karla williams
(@popkw) reported
from
Warrington, England
@VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.
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Charlie
(@oneladyshow) reported
from
Salford, England
@MDOG_Manchester @O2 @EE @VodafoneUK I have been with them around 15 years too and I can’t even message people sometimes in the city centre. They offer absolutely no help whatsoever just same old bullshit replies
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Imran Hussain
(@Find_Imran) reported
from
Manchester, England
@VodafoneUK after many years of being a customer I have just had the worst customer service experience of my life. I will be cancelling all 4 services I have with you. #fuming #worstcustomerservice #avoid #phonenetwork
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Col.I.Am
(@CP_Jock) reported
from
Urmston, England
Hey @VodafoneUK your twitter support has eclipsed your online and phone support. 👏 you are the worst support team ever.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Been on the phone for 28 mins so far trying to cancel my @VodafoneUK broadband. First person says I’ll have to pay £149 to leave despite them not meeting OFCOM regulations, then they back down and say they’ll waive the fee, then transfer me to 2nd Line regarding my speeds!
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David Josef 🏳️🌈🇪🇺🇵🇸🌹
(@idavo66) reported
from
Salford, England
@VodafoneUK - I go live today with my Broadband & have just opened the box to get the router out. I do not know if this was part of the design brief & customer experience you planned, but my - the smell! It is like a new magazine, new car, new book. My first experience is wow!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian
(@Adrianfstrain) reported
@VodafoneUK I guessed. But it was never like that with Virgin.
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Adam Berry
(@Agrbez) reported
I've had an @VodafoneUK phone for all of 10 minutes and I regret it already! All I want to do is give my PAC code to transfer my number. Can't do it online because your stupid robot doesn't know what I want and apparently you can't answer my call today? GREAT start, Vodafone!
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Adam Berry
(@Agrbez) reported
@VodafoneUK Already figured it out for myself via the app. But it's nice to know that if I ever have another issue I'll get told you may not be able to answer my call.
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company
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Kwesi Nyirenda-Owusu 🇿🇼🇿🇲🏴🇨🇩
(@NyirendaR) reported
Sorry to say this but some agents on @VodafoneUK 911 don’t seem to know what they are doing. They rush to suggest “reset your device” without even making an effort to understand what the issue is. Poor service again from @VodafoneUK
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Jemima Jane
(@Mimie_13) reported
@VodafoneUK Hi, my internet isn’t working properly. I’ve reset it a bunch of times, the lights are all on it says it’s connected, but nothing is loading when using it, my echo show says it’s having trouble connecting to Internet yet on settings it says it is.
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Garfies
(@Garfies) reported
@VodafoneUK Can you explain what would happen if my fibre internet goes down I have the dongle in router ?? I tested so need confirmation that it’s a waste of time
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MatrixAnalysis
(@Fran115MW) reported
@GrantMarais @VodafoneUK You got problems too? Someone else said they had as well. The thing is they tell you to contact them, which I've done several times, you then get a call centre in India by the sounds of it, they then appear to not understand or fob you off with ok it's external, having spent an
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Timmeh!
(@SC_1287) reported
@120beatspm @VodafoneUK I could have spat my coffee out when I read over 8% a month. And it’s accompanied by a patronising “but good news is you’ll still get the same great service” 🙄 Well gee. Lucky me.
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PJT3548
(@PJt3548) reported
@VodafoneUK Just been told by one of your advisors that I cannot cancel contract without penalty even though the increase is well above RPI Citizens advice''You have the right to cancel the contract within 30 days without having to pay a fee. 1/2