Vodafone outages and service status in Holywell, Wales
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- Vodafone generated 0 outage signals in the last 24 hours around Holywell, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Holywell, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Holywell, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Holywell, Wales
The most recent Vodafone outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
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Internet | 2 months ago |
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Phone | 2 months ago |
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Phone | 5 months ago |
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Phone | 5 months ago |
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Phone | 6 months ago |
Community Discussion
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Vodafone Issues Reports Near Holywell, Wales
Latest outage, problems and issue reports in Holywell and nearby locations:
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sarah smith-howard (@sarahsmithhowar) reported from Birkenhead, England@VodafoneUK absolutely appalling... contract with unlimited data and you turn the data off 🙈🙈🙈 couldn’t make it up how disgraceful the service is... 2 x 40 minute plus phone calls to be told to go into store tomorrow! Do you think your customer have no lives 😡
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C (@CallumKerrigan) reported from Liverpool, England@VodafoneUK can you tell my why my 4G isn’t working please been down since Saturday night
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Alex Gulrajani (@AlexGulrajani) reported from Liverpool, EnglandCannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill
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Paul Knapton CProf 🏳️🌈 (@rincew1nd) reported from Liverpool, England@alastairjam @VodafoneUK I've been a contract customer for many a year with them, I'm now going elsewhere.
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scousenatalie 😘 (@scousenatalie) reported from Liverpool, EnglandThe absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻
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alan baker (@budsgang1) reported from Liverpool, England@andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!
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Anthony🖤Hart (@TonyH4rt) reported from Liverpool, England@VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££
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Anne Newbould (@annie7110) reported from Wallasey, England@VodafoneUK The whole point is I can’t text as have no service!! #VodafoneUk
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Yoz (@JohnHug01403732) reported from Liverpool, England@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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A&J Taxis (@AJTaxis) reported from Bodelwyddan, WalesIf you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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John McKerrell (@mcknut) reported from Liverpool, England@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England@VodafoneUK being a small business customer with you and give on no end of problems and lies owed money from you
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Jay Whewell (@JayWHEWELL) reported from Liverpool, England@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
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Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Mick ***** (@Mickcunny) reported from Liverpool, England@VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.
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Linda Scott 🖐 (@lindas1954) reported from Wallasey, England@VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.
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Cully 🇵🇸 (@Cully186) reported from Birkenhead, England@VodafoneUK customer service are a joke, I've had broadband installed with a deal for existing mobile phone customers promising a free 4k firestick and echo dot, don't bother, it seems to be a scam, well over 4hrs on the phone to them in over a month and still nothing #Disgrace
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Mr Paul Newman (@MrPaulNewman) reportedIf I was a @VodafoneUK customer- I wouldn’t be as of today
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bob the buildier (@Lee72337556) reported@VodafoneUK I’ve been a customer for over 15 years paid my bill got a Farley good signal now I learned you give economic migrants coming over on the boats free sim cards with six months worth of data. I’m cancelling my contract today.
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Tim Bentham (@tim_bentham) reported@VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help
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Simon Danczuk (@SimonDanczuk) reportedThinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..
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CommonSensr (@CSensr81544) reportedAlready dumped @VodafoneUK I will not pay premium charges to support this action.
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Judgesmyth 🩵🇬🇧 (@Judgesmyth893) reportedI am a customer of yours, and have been for over 20 years. Is it true that you are involved with "Care For Calais," and dishing out Mobile Phones and SIM Cards to illegal immigrants?? My contract is up with yourselves shortly, and if this is true, IM GONE!!! @VodafoneUK
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KateOnX 🇬🇧 (@K8onX) reported@Telegraph @VodafoneUK is this correct? I’m a customer of over 25 years, considering cancelling my contract with you.
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MrMulder (@MrMulderUK) reportedLocal network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903
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RaphieB . (@KFRD_I) reported@JuliaHB1 @andyburnham great hope this means we can cancel @VodafoneUK early seeing as they have been supplying SIM cards to illegal migrant’s for free 😡