Vodafone outages and service status in Holywell, Wales
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Problems in the last 24 hours in Holywell, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Holywell, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Holywell, Wales
Latest outage, problems and issue reports in Holywell and nearby locations:
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Paul Knapton CProf 🏳️🌈 (@rincew1nd) reported from Liverpool, England@WalnutRede @HighSpeedPanda @VodafoneUK Same here. Been with them for yonks but latterly just full of empty promises. Upgrade to an alternate Network.
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Paul Lloyd (@Lloydy_lfc_2018) reported from Birkenhead, England@PETERWELLING4 @VodafoneUK To be honest pete, i just wanted to kinda let them know, and maybe get myself a little extra few GB next month 😉 but loadsa people jumped on, so obviously good few issues bud. Ps welcome back 🤣🤣🤣
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John McKerrell (@mcknut) reported from Liverpool, England@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Jay Whewell (@JayWHEWELL) reported from Liverpool, England@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge
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Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England@VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼
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M Williams (@WilliamsM__) reported from Liverpool, England@VodafoneUK I am literally counting the days until my contract runs out with you #iPhone8 stops working (in Feb) during an #iOS update- @AppleSupport couldn’t fix it & Apple technician diagnosed it as a software fault and said will be covered by 24mth #Vodafone warranty.....
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gary crowe (@garycrowe03) reported from Liverpool, England@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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sarah smith-howard (@sarahsmithhowar) reported from Birkenhead, England@VodafoneUK St. Helens store, to be honest its not the first time. I’m sure you can check cctv, I appreciate the assistant was serving another customer, but for him to not even acknowledge me or ask for the member of staff to come out and serve me is appalling. I left the store in the end 😡
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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natalie💅🏻 (@natalie_2917) reported from Liverpool, EnglandFuuuuuumin with @VodafoneUK the one time I wanna use my odeon rewards the app is down and the customer service is awful 😡
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Yoz (@JohnHug01403732) reported from Liverpool, England@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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Matthew Gardiner (@MatthewG_685) reported from Hoylake, England@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Alex Spearritt 💙 She/Her (@ScouseAHPLeader) reported from Liverpool, England@VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!
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pudding and pie (@Georgehamlet) reported from Wallasey, EnglandBit shit when you ring @VodafoneUK for an upgrade and you get transferred to onecom who try and shaft you with awful deals.
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Andy Morse (@AndyMorse) reported from Liverpool, England@VodafoneUK your online sales are crap on hold for 30 mins about to hang up and you will loose the business
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Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Sion Rhys Wynne (@sionrwynne) reported from Denbigh, WalesOnce again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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sarah smith-howard (@sarahsmithhowar) reported from Birkenhead, England@VodafoneUK absolutely appalling... contract with unlimited data and you turn the data off 🙈🙈🙈 couldn’t make it up how disgraceful the service is... 2 x 40 minute plus phone calls to be told to go into store tomorrow! Do you think your customer have no lives 😡
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Sophia💋 (@sophia_evans__) reported from Liverpool, England@VodafoneUK can you advise why I’m supposed to have 4G and yet it never works, the signal is absolutely awful
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Harris-hamer (@harris_hamer) reported@vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.
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deeps (@deeps_k) reported@VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint
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Adam James (@atjames88) reported@VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.
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BritainAnon (@BritainAnon) reported@ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!
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Cyber Woogy (@CyberWoogy) reported@VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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BritainAnon (@BritainAnon) reported@ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!
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Justin Arnold (@justin_arnold) reportedAfter 25+ years with @VodafoneUK ,I’ve finally realised customer loyalty means very little. Endless emails about “valuing customers” and the rewards programme, yet after applying for multiple events and offers over the years I’ve received absolutely nothing… NOTHING.
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AM (@itsmeitsmeandy) reported@VodafoneUK im not even set up yet and already you are threatening to take money this is why i dont like doing direct debit with broadband providers, telling you now take money b4 you are even my provider i will cancel the order and raise a direct debit dispute with my bank
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Heather and Patrick (@HeatheandPat) reported@VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.