Vodafone outages and service status in Holywell, Wales

Problems in the last 24 hours in Holywell, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Holywell, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Holywell, Wales

The most recent Vodafone outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	Internet	5 days ago
Liverpool	Internet	2 months ago
Wirral	Phone	3 months ago
Liverpool	Phone	5 months ago
Liverpool	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Holywell, Wales

Latest outage, problems and issue reports in Holywell and nearby locations:

• 
  Frances Carey 💙 (@Frances_Carey) reported 6 minutes ago from Birkenhead, England

  @VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬

• 
  Alex Spearritt 💙 She/Her (@ScouseAHPLeader) reported 7 minutes ago from Liverpool, England

  @VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!

• 
  Julie Lloyd (@Lloyd3Julie) reported 8 minutes ago from Wallasey, England

  @VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.

• 
  Jen Caine 👩🏼‍💻 (@Jencaine82) reported 9 minutes ago from Liverpool, England

  @VodafoneUK hi vodafone can you help I upgraded to included entertainment package, had a message saying it’s ended when I was trying to set it up, and I’d get another message to set up but nothing? Website just says error all the time ? Don’t understand why? Help please

• 
  Alan Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@alan_jones) reported 11 minutes ago from Queensferry, Wales

  @VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.

• 
  Stuart (@stupot42) reported 17 minutes ago from Prenton, England

  @VodafoneUK yet another broadband customer with no Internet. I'm in Birkenhead, Wirral. Not great when you're charging us an additional 15% is it?!

• 
  Jennie Davies (@justjennie84) reported 17 minutes ago from Liverpool, England

  @VodafoneUK are there issues with your network I can’t call or text

• 
  Legacy Wirral Kloppite* 🖐👍 19 #JohnsonOut (@paulgtrainer) reported 18 minutes ago from Birkenhead, England

  @VodafoneUK I am trying to cancel an order I made for home broadband, but I cannot seem to be able to contact anyone to sort it. Can you help please?

• 
  James Roberts (@JamesRoberts330) reported 20 minutes ago from Liverpool, England

  Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!

• 
  Michael'MUFC'Wilson (@Michael_JWilson) reported 21 minutes ago from Birkenhead, England

  @_Chris_Hurst_ @tompill83 @VodafoneUK I'm not paying £46 mate, I'm a business customer too & I wanna keep spotify

• 
  Tony Smart (@Sm4rty09) reported 24 minutes ago from Liverpool, England

  @VodafoneUK Terrible customer service. Trying to cancel an account and you make it absolutely impossible. Waited in the queue, got to number 1 then booted out!! Just let people leave without putting in blockers

• 
  Sion Rhys Wynne (@sionrwynne) reported 26 minutes ago from Denbigh, Wales

  Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

• 
  Tia Rogers (@bondangel007) reported 28 minutes ago from Prestatyn, Wales

  @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

• 
  M Williams (@WilliamsM__) reported 30 minutes ago from Liverpool, England

  @VodafoneUK I am literally counting the days until my contract runs out with you #iPhone8 stops working (in Feb) during an #iOS update- @AppleSupport couldn’t fix it & Apple technician diagnosed it as a software fault and said will be covered by 24mth #Vodafone warranty.....

• 
  Deb Colquitt (@badeb1966) reported 33 minutes ago from Heswall, England

  @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!

• 
  Lord Alistair Kealey (@alistair_kealey) reported 46 minutes ago from Birkenhead, England

  @VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS

• 
  Lord Alistair Kealey (@alistair_kealey) reported 51 minutes ago from Birkenhead, England

  @VodafoneUK being a small business customer with you and give on no end of problems and lies owed money from you

• 
  sarah smith-howard (@sarahsmithhowar) reported 52 minutes ago from Birkenhead, England

  @VodafoneUK St. Helens store, to be honest its not the first time. I’m sure you can check cctv, I appreciate the assistant was serving another customer, but for him to not even acknowledge me or ask for the member of staff to come out and serve me is appalling. I left the store in the end 😡

• 
  pudding and pie (@Georgehamlet) reported 59 minutes ago from Wallasey, England

  Bit shit when you ring @VodafoneUK for an upgrade and you get transferred to onecom who try and shaft you with awful deals.

• 
  Yveline Hands (@Nantaise) reported 59 minutes ago from Rhyl, Wales

  @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt of the Boats (@MattSmi78781885) reported 3 minutes ago

  @NileGardiner @VodafoneUK What is disgraceful about telling an UNELECTED NOBODY billionaire Gobshyte that they will not cancel their charitable support of vulnerable people.

• 
  Rodney Marlow (@misterex65) reported 5 minutes ago

  @NileGardiner @VodafoneUK They are giving them to charity you thick ****

• 
  John Barr (@JohnBarrUK) reported 5 minutes ago

  So @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬

• 
  jomamp82 (@jomamp82) reported 6 minutes ago

  @SimonDanczuk @VodafoneUK Fully support this

• 
  StGeorge (@Needitsobadly) reported 7 minutes ago

  @MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.

• 
  Captain Giant (@Captain_P_Giant) reported 7 minutes ago

  Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK

• 
  Martin 'Dougal' Ogle 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MartinOgle1) reported 9 minutes ago

  Vodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.

• 
  Brian Moore (@BrianMooreAV) reported 10 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.

• 
  Or Sassur (@Orsassur2) reported 15 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Brown Paper Bag (@PaperBundle) reported 16 minutes ago

  @VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .