Vodafone outages and service status in Holywell, Wales
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- Vodafone generated 0 outage signals in the last 24 hours around Holywell, including 0 direct reports.
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Problems in the last 24 hours in Holywell, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Holywell, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Holywell, Wales
Latest outage, problems and issue reports in Holywell and nearby locations:
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Jay Whewell (@JayWHEWELL) reported from Liverpool, England@DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...
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NuWave Energy (@Nuwave_Energy) reported from Birkenhead, England@Ofcom โ๐ผโ๐ผโ๐ผ incoming complaint!! How can a company treat someone like this and get away with it? Unacceptable! Since when was lies and deceit ok?? Shocking! Will be leaving @VodafoneUK and taking my ยฃยฃยฃa a month with me
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Anne Newbould (@annie7110) reported from Wallasey, England@VodafoneUK The whole point is I canโt text as have no service!! #VodafoneUk
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Colin T Jones ๐ธ๐ค๐ (@colintjones) reported from Rhyl, Wales@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins ๐
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Deni Page (@Angel2010twitte) reported from Liverpool, England@VodafoneUK are youse having problems with signal because mine keeps going off an keeps saying no network having to sit with me hands in the air just to get 1 bar back an itโs staying on 3G itโs a joke ๐ก itโs gone off twice while typing this and I type quick ๐ก
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Matthew Reed (@matthew3reed) reported from Liverpool, England@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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sarah smith-howard (@sarahsmithhowar) reported from Birkenhead, England@VodafoneUK St. Helens store, to be honest its not the first time. Iโm sure you can check cctv, I appreciate the assistant was serving another customer, but for him to not even acknowledge me or ask for the member of staff to come out and serve me is appalling. I left the store in the end ๐ก
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Milo (@milonoblet) reported from Hoylake, England@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Paul Knapton CProf ๐ณ๏ธโ๐ (@rincew1nd) reported from Liverpool, EnglandOh dear @VodafoneUK, you get my bill wrong, admit it's wrong but then don't correct it. Your complaints team then fail to ring me to discuss my complaint as promised and now you threaten to cut me off for non-payment of the bill which you've accepted is incorrect.
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Lee Vickers๐ค๐ค๐ฟ (@vickers1983) reported from Liverpool, England@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Lee Vickers๐ค๐ค๐ฟ (@vickers1983) reported from Liverpool, England@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Jojo (@Redgirl2019) reported from Wallasey, EnglandUsually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isnโt the word
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Matthew Reed (@matthew3reed) reported from Liverpool, England@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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๐๐๐ฅ๐๐ ๐ธ๐๐๐ (@DaviesKatie) reported from Heswall, England@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Darren Aitchison (@Bezakdaz) reported from Neston, England@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Tia Rogers (@bondangel007) reported from Prestatyn, Wales@VodafoneUK I find the fact that my daughterโs phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Canโt see any data usage, plan info etc on the app and online. Been over a week now!
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Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England@VodafoneUK No. It just said criteria not met! I still have email but itโs says do not reply. Maybe if I can forward it someone may see whatโs wrong. Iโve never had problems before. I donโt sell my old phones I hand them on in the family. Itโs making me feel stressed.
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Michael'MUFC'Wilson (@Michael_JWilson) reported from Birkenhead, England@VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing ๐๐ผ๐๐ผ๐๐ผ๐๐ผ๐๐ผ
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gill R (@thespiralquirk) reportedDearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw ๐
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Paul Jones - Performer/Shooter, Web sites๐ (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Jhon Miro (@JhonMiro4) reported@VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .
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Richard Kennedy (@RichardKennedy) reported@VodafoneUK @antonycotton โHi there! Weโd love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.โ
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โ David Taylor ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐งโ (@Taylod61) reportedIโve discovered why my posts are constantly going into my drafts box. My network is crap where I live. Iโm not at home now so no problems. @VodafoneUK and no itโs not my phone cache etc. itโs a lack of network speed / capacity.
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Langho Rovers (@langhorovers) reported@VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.
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Arun Hebbar (@ArunHebbar7) reported@rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.
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TransPennine ๐ณ๏ธโโง๏ธ๐ณ๏ธโ๐๐ช๐บ๐ (@ChantAngle64) reported@thewitchof653 @IsntWorkingPod @VodafoneUK They simply cannot stand the idea that the modern workplace exists to support all employees no matter what their circumstances. They have to paint a picture of disgruntled colleagues and unrest.
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โ David Taylor ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐งโ (@Taylod61) reportedIโve discovered why my posts are constantly going into my drafts box. My network is crap where I live. Iโm not at home now so no problems. @VodafoneUK and no itโs not my phone cache etc. itโs a lack of network speed / capacity. Just found this in my Draft box. @X is weird
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Barry Cleminson (@bazzaclem) reported@CityFibre @VodafoneUK - New Internet installed recently and really not happy. Terrible WiFi and internet speeds in the house, cant connect due to signal strength sat in my own front room. Try and get on Vodafone app and it doesn't work. How do I cancel please? #terrible