Vodafone Outage Report in Crosskeys, Caerphilly County Borough, Wales
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E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Treharris, Caerphilly, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Treharris |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Phone |
Community Discussion
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Vodafone Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Chris Page
(@PAYG86) reported
from
Cardiff, Wales
@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Claire Taylor
(@taylored_beauty) reported
from
Llantwit Fardre, Wales
@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Waqar mahmood
(@Wax1486) reported
@VodafoneUK with @VodafoneUK for the last 11 years you expect a decent service You pay for good internet service right?! Word can’t describe how bad the service is a promise waiting for a manager to call back for over 2 months for due to an upgrade issue Thank you @VodafoneGroup
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SparkyT
(@Sparky_tarpi) reported
The only solution @VodafoneUK the 6th agent gave, to get me online for an indefinite period until they reinstate the broadband & phone they cut off 1 mth into a 2yr contract, was for me to travel to one of their shops & spend my money buying a dongle from them! #Vodafoneavoidthem
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R.L
(@ryanlewis79) reported
@StevronConnor92 @vodafone Mate it’s been ******* AWFUL hasn’t it. Been with them for 10 years and this is by far the worst it’s been lately. Sort it out @VodafoneUK
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Anisah 🧕🏼
(@anisah_ax) reported
@VodafoneUK having mobile data issues for weeks now with slow and intermittent issues. Getting beyond frustrating now
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muhammad waqas
(@shaikh_mwaqas) reported
@VodafoneQatar It is really unfortunate, either u have a bug issue in ur system or your team is incompetent. I have got a serious problem with the connection I bought. kindly contact me asap. @VodafoneUK #badcustomerservice
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SparkyT
(@Sparky_tarpi) reported
5th @vodafoneuk agent said they could get us connected again on the existing copper line service on 16 June but only if it was put through on a new contract…not the existing 2 year contract! It was another lie so she hung up before doing it! Avoid #vodafone
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Nick
(@Rebel0014) reported
@VodafoneUK hi guys - need help with data allowance as looks wrong and need to use abroad from Sunday
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Moaning Moggy
(@MoaningMoggy) reported
@Sparky_tarpi @VodafoneUK Exactly the same thing happened to us! We switched to plusnet and haven’t had a problem since. Try them! Their customer service is one of the highest rated.
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Harriet Sorrell
(@harrietsorrell1) reported
@VodafoneUK need your help urgently please!
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SparkyT
(@Sparky_tarpi) reported
As I can’t work from home today as @VodafoneUK have cut off my landline & broadband services without warning & 1 month into a new contract, I now have plenty of time…weeks in fact…to share all the lies Vodafone agents have told me whilst I wait for my service to be reconnected!