Vodafone

Vodafone Outage Report in Crosskeys, Caerphilly County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Crosskeys, Caerphilly County Borough, Wales 12/11/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Newport, Blackwood, Pontypool, Pontypridd, Pontyclun and Hengoed.

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City Problem Type Report Time
United KingdomTreharris Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet

Community Discussion

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Vodafone Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • davidbmarcus David Marcus (@davidbmarcus) reported

    @VodafoneUK congratulations, you have won the prize for having the worst customer service team, anywhere!!! @EE

  • twittahypocrisy Twittahypocrisy (@twittahypocrisy) reported

    @om_yorkshire @VodafoneUK Save yourself the hassle, they are awful. Poor signal in so mamy places, erratic 5G, virtually zero customer service, I could go on...

  • who2005 Richard Collins (@who2005) reported

    @VodafoneUK Not very good customer service! Initial tweet and then nothing to follow it up. Is this what I'm paying for, as well as useless broadband??

  • ExBeeGames Callum | ExBee.co.uk 🎮 (@ExBeeGames) reported

    @RokkShow @VodafoneUK In terms of CS, Vodafone have always been the worst for me. Lying, selective and unhelpful. I just got a really good handset price from Sky and got a SIM card with a different company as it’s cheaper than Vodafone’s prices alone

  • PiggyLikesToEat Rob (@PiggyLikesToEat) reported

    @VodafoneUK Unfortunately that doesn't help, is there anything else I can give you to see if you can try locate it? As it wouldn't let me sign in.

  • st3ph3n96 st3ph3n96 (@st3ph3n96) reported

    Hey @VodafoneUK Any issues in Glasgow? Signal randomly drops to 3G and Edge. Tried sim out/in, reset network settings.

  • KwiecienChris chris kwiecien (@KwiecienChris) reported

    @VodafoneUK @EE does it pay to be a loyal customer anymore? Who rewards Existing customers with better offers?

  • SimonW__ Simon Wilkins (@SimonW__) reported

    Great advert for your network @VodafoneUK Theres a problem connecting with an adviser. Please wait while your chat is transferred to another adviser -- Apologies as previous advisers connection was lost. Please give me 1-2 minutes as I quickly go through your conversation -- X4

  • Kay47594333 Kay (@Kay47594333) reported

    @Ofcom @VodafoneUK I sent @VodafoneUK the dm they requested at 11:50 today, it hasn't even been acknowledged! I will now complete the form you mention and escalate the matter to the ombudsman. Many thanks for your help

  • BlackFreddie1 Fred Black (@BlackFreddie1) reported

    Taking multiple hours for a reply, new person each time, 0 help and support and 0 communication between us or your team to get my problem solved. Disgusting @VodafoneUK, been 96 hours. Please sort your selfs out and differ from your empty replies on social media’s.