Vodafone

Vodafone Outage Report in Crosskeys, Caerphilly County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Crosskeys, Caerphilly County Borough, Wales 02/01/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Treharris, Caerphilly, Blaina and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomTreharris Internet
United KingdomCaerphilly Phone
United KingdomCardiff Phone

Community Discussion

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Vodafone Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mrjakku mrjakku (@mrjakku) reported

    @VodafoneUK new broadband / landline customer here, I was just wondering how much you charge for reminder calls on landline (where you dial *55*1200# for 12 o’clock for example)? I couldn’t find any information online

  • rosgian84 Gian Ro (@rosgian84) reported

    @VodafoneUK Your customer service is terrible, and despite what you write here you couldn't care less about providing a decent service. Your operators just want to get rid of the customers requests.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @VodafoneUK Why is streaming and browsing so sluggish on your network? Decent download speeds, however latency is a letdown.

  • Emperorbevis Bevis Maun (@Emperorbevis) reported

    @VodafoneUK R U available today just had bit of a shocker customer service wise & was just a bit of a surprise because in all my years as a loyal customer with Vodafone never encountered anything like this & need to inc screenshot which I don’t think the apps online chat supports

  • OConnor_Global Margaret OConnor (@OConnor_Global) reported

    @VodafoneUK management should "test drive" consumer services. horrible app design. impossible to self service monthly calling plan. friendly call centre staff. OTT security for routine queries.

  • MuppetMat13 Mat Smith (@MuppetMat13) reported

    Hello @VodafoneUK. Help plz. I'm currently unable to receive calls or sms to my phone. I can still place calls & send txts without issue. Speaking to a lovely chap in Egypt called Mohammad, but that's just taking too long. Basically phoneless for a week now. Not very happy tbh!

  • itoney Ian Timmy (@itoney) reported

    @VodafoneUK terrible broadband service the last few days. Sync speeds of 48Mbps download speeds of 5Mbps to 12Mbps

  • Jackcantsleep1 Jack Faulkner (@Jackcantsleep1) reported

    @darrengrimes_ @VodafoneUK No you ******* idiot, that's your connection. From now.

  • GregClinker Greg Clinker (@GregClinker) reported

    @darrengrimes_ @VodafoneUK That's funny considering the Thatcher privatised BT have been abusing their monopoly for 30 years and have delivered some of the worst broadband in Europe.

  • ManiarSupan Supan Maniar (@ManiarSupan) reported

    @ViCustomerCare @VodafoneUK I am currently in the UK and am going to be here for quite sometime as am on a student visa. My Vi sim suddenly stopped working in the morning today. I need it working for for OTPs for transactions that I make in India. Can you please help me out?