Vodafone

Vodafone Outage Report in Crosskeys, Caerphilly County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Crosskeys, Caerphilly County Borough, Wales 12/23/2025 15:15

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Newport, Blackwood and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • FannyIngabout Janey (@FannyIngabout) reported from Newport, Wales

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

  • SuzanneMRees1 Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • aniketanraje Aniket Bhosale (@aniketanraje) reported

    I'm sure @ViCustomerCare #VIChorHai They steal your prepaid balance and blame you that you activated value added services. And refuse to refund. @VodafoneUK is this how your people treat people in India? Kindly contact with regional manager of Maharashtra (IN) circle.

  • ShawTosh Tosh (@ShawTosh) reported

    @VodafoneUK why does your Very Me never open?

  • Lorrainexxxxx Lorraine Owen (@Lorrainexxxxx) reported

    @VodafoneUK Keeping connected I don’t think so can’t even process a simple SIM card request . Your customer services is diabolical 3 weeks with out a sim , which has resorted to me calling a colleague to call you and still not active. I have had to go and buy a pas as you go sim

  • IsThisBetterYet Add your name (@IsThisBetterYet) reported

    Kinda bummed the only @CityFibre retailer in Milton Keynes is @VodafoneUK who’s broadband “support” team is beyond useless. Prepping myself for a few more hours of calls trying to convince them I don’t need an engineer for a line that’s already installed and working 🙄

  • illymus Illy Mus (@illymus) reported

    @VodafoneUK bit disappointed with your #FeelGoodFriday treat this week seeing as you can only use it in store. I am classed as vulnerable so have been advised to not go to the shops etc and so I have to miss out on the deal....a bit unfair methinks

  • EmTBucket Emma Thompson (@EmTBucket) reported

    @VodafoneUK Ok, but the calls don’t even flash up before it goes to voicemail... and the other issue is that text messages are not being received either..? I think there’s a bigger issue here.

  • IrelandSteve Steve Ireland (@IrelandSteve) reported

    @VodafoneUK 5 months of continuing problems and promises that Vodafone will fix this! After more than 19 years with Vodafone by dd never missed. Every month since July they’ve restricted my calls and every month an apology but still never resolved,

  • PabloEkDoBar SummerSoldier (@PabloEkDoBar) reported

    @VodafoneUK 5th Day. No mobile internet (4G). Reset, APN and everything Google shows or your staff shown. Looks like need to cancel both my SIM only plan now. What's the procedure? Joined 2 months ago.

  • SwearyBerry81 Val 🇮🇪💜💛🚲 (@SwearyBerry81) reported

    There’s nothing I love more than waiting for @WeAreOpenreach to come and activate my @VodafoneUK broadband. It’s a shame that @VodafoneUK customer service is shockingly poor, and lied to me on more than one occasion

  • kirstym011 Kirsty (@kirstym011) reported

    @Matthew_Wright @VodafoneUK I left Vodafone. Worst company ever for customer service.Hours spent trying to resolve issues. But they probably pay peanuts to staff abroad. Texts sometimes took hours to arrive.