Vodafone Outage Report in Crosskeys, Caerphilly County Borough, Wales
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Full Outage Map
E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Newport, Treharris, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Cardiff |
||
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Janey
(@FannyIngabout) reported
from
Newport, Wales
@maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Gavin Price
(@GavinMPrice) reported
from
Newport, Wales
@VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Christopher Cule
(@Cule75Cule) reported
from
Tredegar, Wales
@VodafoneUK It’s not moved across and won’t be as you sent the router to my old address, despite informing you three times I don’t live there and was promised a new one was sent to arrive before my engineer today. This didn’t happen and my old provider has already taken down my service 😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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SERVER #46
(@drugmule77) reported
@VodafoneUK I appreciate the suggestion of registering etc but this has been an ongoing issue for several months now. When is it going to get fixed? I'm paying £30 a month for a service that is ridiculous. If it's going to be fixed imminently great.. if not, I'll be switching providers.
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SimonLaffin
(@SimonLaffin) reported
@Vodafoneuk Won’t let me cancel my contract online. I wait 25 mins to get through to the call centre, who say that I have no security on my account, so I have to reset online even tho I can log on to my account. The reset web page then crashes anyway. What am I supposed to do?
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Jack Cawthorne
(@jcorny) reported
@VodafoneUK hi can you explain why you’ve taken money from my account 2 weeks early for the third time now. This can’t be an “error” as you keep telling me please can you help resolve
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Luca Massaro
(@northernlucas) reported
@VodafoneUK took me six hours to contact your home moving team, two calls to your complaints team and twice you hang up on me after 60 minutes! I am still queueing!!!! I raised a complaint to OFCOM, you should not be allowed to sell Broadband!
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Charlie Stephenson
(@myboringhandle) reported
@VodafoneUK Been trying to get through to an agent via chat or phone for over a week now. I'm at the point now where I don't want your help. I just want to cancel. How can I do that without going via the useless TOBI or waiting on the line for ages?
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James Denning
(@JDenning83) reported
@VodafoneUK Still absolutely useless. No support no help and disgrace of a service. All day and still no help from @VodafoneUK
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Neil Sullivan
(@ITJobzGuru) reported
@VodafoneUK very disappointed in the connectivity from your Customer Service team this afternoon. For a successful global mobile operator like VF to have such poor reception is not good enough. Where is the Mobile UK call centre based?
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James Denning
(@JDenning83) reported
@VodafoneGroup @VodafoneUK are the most disgraceful phone provider ever. 4 hours 9 representatives and still not sorted despite them sending me a faulty phone on my upgrade. Awful experience
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Bron Amer
(@BronkaAmer) reported
@VodafoneUK I'm trying to reach someone to arrange engineer to come and fix our broadband cable, which was cut through accidentally by neighbours. I just can't chat either to speak someone as everybody is busy 😕 it's urgent as we have no Internet connection .
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tweeeet
(@Bonbontweet1) reported
@VodafoneUK Why do you have to cancel it because I’m still on the plan. I upgraded last week but your system still hasn’t set up new plan so I haven’t been able to use prime since. I asked your support but no idea when it’s going to completed so that I can select prime for my entertainment.