Vodafone Outage Report in Crosskeys, Caerphilly County Borough, Wales
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Full Outage Map
Problems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Crosskeys, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, Merthyr Tydfil, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 1 day ago |
|
Cardiff
|
Wi-fi | 2 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
Wi-fi | 6 days ago |
|
Cardiff
|
TV | 8 days ago |
|
Cardiff
|
TV | 8 days ago |
Community Discussion
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Vodafone Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Angharad Brown (@AngharadOrtho) reported from Newport, Wales@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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This is Carl (@Carl_E88) reported from Cardiff, Wales@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Dan Tappin (@oitappin) reported from Cardiff, Wales@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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HavanaPeopleSalsa (@HavanaPeople) reported from Cardiff, Wales@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Emma Jones (@EmmaJones65) reported from Cardiff, WalesThank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Craig James (@craigy_james) reported from Cardiff, Wales@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Chris Page (@PAYG86) reported from Cardiff, Wales@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Rodney Berman (@rodneyberman) reported from Cardiff, Wales@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Donna (@dmstokes) reported from Cardiff, Wales@VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit Gupta (@sukar_jindagi) reported@VodafoneUK @ViCustomerCare @VodafoneGroup i have intrntl roaming active in my postpaid num and it's been 2 days I have arrived in UK. There is no signal in my phone since I have arrived. Please sort this asap
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Trilok Sharma (@trilok80) reported@VodafoneUK @VodafoneGroup Worst service in india uneducated employees Cc unable to slove customers problems,they send invoice password protected but didn't told password, now customers usable to open bill, Now customers bill payments due to above reasons he will charge , 1/2
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Jordan (@jordkimberlin) reported2 days ago my @VodafoneUK broadband should’ve been activated. It’s still not and I’ve still not managed to get into contact with a human being to help me with the problem. Really really poor.
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Cherico 🌻 (@ChericoRoo) reported@VodafoneUK I’m going round in circles. I still on hold with customer services and get a bot replying when I DM you.
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Nicky Dempsey (@Nicky747) reported from Dublin City, Leinster@HarvieDanger @VodafoneUK Hey harv so sorry this is so random I found your tweet trying to trouble shoot my phone being stuck on H+, did you have your SIM deprovisioned in the end?
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Mandy (@tl3ehf) reported@VodafoneUK Why does the My Vodafone app never work? Been a Vodafone customer for years, and it's always under maintenance...Your generic "troubleshooting" never works, and is just a cheap way to pass responsibility. Not everyone has the time to deal with scripted calls!
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Jeffrey William (@colineo91r) reported@TheDougtor @VodafoneUK It's ridiculous. I've turned it off completely, reset an all that bs but it's not working. My mum rang and they said it'd be fixed by this morning and we'd get a month free... still not a drop of Internet. Surely the contract is null and void at this point? I'm leaving them.
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Habby Hoppy (@G83Habby) reported@VodafoneUK terrible service as ever! Changed plan in October to include global roaming , they changed it again but continue to charge me the higher contract cost. #robbery
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Claire (@cmaybury11) reported@VodafoneUK still no mobile signal - so fixed by 11pm last night another lie. Signed up for alerts - no update!
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Glenn Watson (@gwatso1) reported@VodafoneUK Rubbish. I change from a contract on a 4g only phone and@you charged £15 a loath more for a 5g enabled phone phone. Yet the 5g service is as poor as you customer service. I would only ever recommend @o2