Vodafone Outage Report in Crosskeys, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Vodafone
Vodafone is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Merthyr Tydfil, Newport, Caerphilly and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Merthyr Tydfil |
Phone | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Unify BP
(@Unify_BP) reported
from
Llanover, Wales
@VodafoneUK What a joke - level of service is incredibly poor!
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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Ricky Broadhurst
(@ltfc4everrb) reported
from
Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Major Gill
(@Maj4u2nv) reported
@VodafoneUK Let down? This is an utter joke, it’s complete unacceptable 2 weeks and no connection. I want the pac codes to all 4 lines I hold with you or @AhmedShelbaya will never hear the end of this! Never had this problem under Nick Jeffries!
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John Bell
(@PlasFron) reported
@VodafoneUK Fours hours on and @VodaphoneUK have been telling me how to solve the problem of 'slow speeds' when our problem is 'NO speeds, i.e, it keeps disappearing altogether Their latest 'solution' is to connect via a wired connector'! A 'wired connection' in 2021. We have come along way.
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Christopher Stacey
(@ChrisStacey) reported
@LATcharity @VodafoneUK Ah, so you did, great to see the response. Hopefully you can tap into some corporate donations as I'd been thinking if there was something that could be done to develop that side of things for charities that support prison leavers.
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Major Gill
(@Maj4u2nv) reported
@AhmedShelbaya I am still waiting for your office to connect my line. I have 4 lines with @VodafoneUK and have always paid my bills on time so what is the problem here? As you are the ceo of @VodafoneUK I am asking you to take charge of this. It’s 13 days now and a disgrace!!!!!
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macauley
(@MacShaggy96) reported
@VodafoneUK No it’s not something you like to see especially paying the best package you can possibly get paying for a service that isn’t worth using or paying for because you physically can’t use it.
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Courtney
(@courtney_delieu) reported
The man in Oxford @VodafoneUK store was very rude. So I called instead as the people on the phone are always so much nicer. Thanks for sorting it @VodafoneUK but deffo need to sort your staff out in store.
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TT 🇯🇲
(@tinytempss) reported
@VodafoneUK Hi I have contacted my bank who said it just takes longer to process if made through the app. Will I incur charges? I’ve been advised it could take a further two days but that there is no issue with the payment - just delayed
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Kim
(@kimmie_morgan) reported
@AdzCrawford2003 @ramsay_kirsty @VodafoneUK Nope O2 are £4 less a month for me with more data and everyone I know is on O2 and get better coverage, quality and defo customer service than Vodafone
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Olivia 🦋
(@OliviaShaw94) reported
@VodafoneUK Yesterday I was on live chat for 4 hours with no resolution. & I have now been on the phone for 70+ mins and no answer.
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John Bell
(@PlasFron) reported
@VodafoneUK Just been informed that, 'they're not an instant messaging service'. 'Instant'? After nearly three hours?