1. Home
  2. Companies
  3. Vodafone
  4. Crosskeys, Wales
Vodafone

Vodafone service status in Crosskeys, Wales

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Vodafone

Vodafone is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Crosskeys, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 5 days ago
Cardiff Wi-fi 7 days ago
Cardiff Wi-fi 9 days ago
Cardiff Wi-fi 10 days ago
Cardiff TV 12 days ago
Cardiff TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • SamanthaCandio1
    Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • TCWilkins73
    Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • jabber_taff
    Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • bmhud
    Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • WynfordE
    Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • Unify_BP
    Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • ltfc4everrb
    Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Unify_BP
    Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • streetwolf15
    Thomas Kinski (@streetwolf15) reported

    @VodafoneUK So far, the change to Vodafone brodband is the biggest mistake I've made, every now and then the internet is unavailable, but Vodafone does not see any problems.

  • ForsythCampbell
    Campbell Forsyth (@ForsythCampbell) reported

    thanks @VodafoneUK it's been a blast, but charging me more for a new phone and contract than a new customer after 12+ years of being with you... not on...@EE over to you i think

  • TraceyGoule
    Tracey Goule (@TraceyGoule) reported

    @VodafoneUK signal is absolutely shocking. We always had to use sure signal to get any coverage and now you have stopped that. Think I will be going elsewhere when my contract ends after years of being a customer of yours.

  • ilababu
    lala (@ilababu) reported

    @VodafoneUK your customer service is shockingly awful! I was mis-sold a plan, despite calling 3 times to sort out and raising a complaint...now just been hung up on! Sort yourselves out or I'm going to EE!!

  • _paigelouisexo
    P x (@_paigelouisexo) reported

    I didn’t just sit on hold for 30 minutes to @VodafoneUK for them to put the phone down on me. 😤

  • gadget112
    nik (@gadget112) reported

    @VodafoneUK so been cut off twice from Vodaphone customer service which is terrible No call back and I’m supposed to sit waiting in a queue because staff are sat a home and there’s not enough staff to work worst service ever

  • Ross_Farquhar19
    Ross Farquhar (@Ross_Farquhar19) reported

    @VodafoneUK No one answering phones, chat not working, website not working when you get to checkout. Anyone would think you’re trying to not sell any phones #Vodafonedown

  • gt00210
    Jwjajwjss (@gt00210) reported

    @VodafoneUK got through to the very last step in signing my new contract online for an iPhone 13, when the website crashes. You've already taken the money from my bank, but the order clearly hasn't been placed. Well done. I also have no email and your support team been useless

  • Cwebb_1980
    Chris (@Cwebb_1980) reported

    @VodafoneUK VODAFONE don’t give a shite about anyone you have to force compensation out of them or a reduction treat customers like crap. Should treat customers like ROYALTY

  • KastratiMet
    Marmite Mustafi (@KastratiMet) reported

    @VodafoneUK @vodafonesupportone one of the worst, worst ever customer service I have received EVER, 2 mob contracts, broadband, 4 weeks, trying to sort them out, I have spent only yesterday 6 hours, being transferred from Incompetent to Incompetent advisor.