Vodafone outages and service status in Crosskeys, Wales

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crosskeys, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Blackwood, and Treharris.

City	Problem Type	Report Time
Caerphilly	Phone	17 days ago
Blackwood	Wi-fi	22 days ago
Treharris	Internet	2 months ago
Blackwood	Phone	2 months ago
Hengoed	Phone	3 months ago
Cardiff	Wi-fi	3 months ago

Community Discussion

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Vodafone Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

• 
  Gavin Price (@GavinMPrice) reported 2 minutes ago from Newport, Wales

  @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

• 
  Jeremy Sparkes (@JeremySparkes) reported 4 minutes ago from Cardiff, Wales

  @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

• 
  Paul Vaughan (@PaulVaughan4) reported 4 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Leigh lawrence (@Leighla11117156) reported 5 minutes ago from Newport, Wales

  @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

• 
  Donna (@dmstokes) reported 7 minutes ago from Cardiff, Wales

  @VodafoneUK your agents promise, but don’t deliver! I have just cancelled my contract after 3 weeks trying to upgrade my phone (never arrived)I was assured this month my account would be credited instead I have been charged nearly double including additional non requested data

• 
  Donna Wigmore (@DjDonna105) reported 13 minutes ago from St. Julians, Wales

  @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

• 
  Jeremy Sparkes (@JeremySparkes) reported 14 minutes ago from Cardiff, Wales

  When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

• 
  Angharad Brown (@AngharadOrtho) reported 15 minutes ago from Newport, Wales

  @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

• 
  Paul Vaughan (@PaulVaughan4) reported 26 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Kellie Thorne (@kelliethorne) reported 33 minutes ago from Cardiff, Wales

  @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

• 
  Tomos V-W (@tomosvw) reported 38 minutes ago from Cardiff, Wales

  @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 43 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

• 
  Rachel Rowlands (@RaqueldeRowl) reported 44 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported 45 minutes ago from Cardiff, Wales

  @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

• 
  Laura 2022 (@beynonlv) reported 46 minutes ago from Cardiff, Wales

  Problems with mobile data twitter not loading images? @VodafoneUK

• 
  Samantha Candiotes (@SamanthaCandio1) reported 47 minutes ago from Cardiff, Wales

  @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

• 
  This is Carl (@Carl_E88) reported 48 minutes ago from Cardiff, Wales

  @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

• 
  Tom Griffin (@TomOffTheRecord) reported 49 minutes ago from Cardiff, Wales

  And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

• 
  Craig James (@craigy_james) reported 56 minutes ago from Cardiff, Wales

  @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 58 minutes ago from Caerphilly, Wales

  Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adeya Mcfale (@Hellar_eal253) reported 2 minutes ago

  @VodafoneUK when you ask for preferred contact in response to an issue, maybe don't try and call? Didn't say it for no reason.

• 
  Mr. Alam (@Zain__Cheema) reported 2 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  Chloe Dannielle (@MsChloe96) reported 3 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  FM (@FOY54L) reported 4 minutes ago

  @VodafoneUK I’ve tried calling and using chat multiple times and keep getting disconnected. I cannot reach a human and my broadband issue is still unresolved. Please respond urgently.

• 
  Andrew Jameson (@AJameson12) reported 5 minutes ago

  @VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡

• 
  William Aslet (@Waslet) reported 6 minutes ago

  @VodafoneUK can you please explain why your service is so diabolically awful in north Oxford? It is so bad that when I called your representative to complain he could not hear what I was saying.

• 
  charlie stone (@charlie81389135) reported 10 minutes ago

  @VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?

• 
  FINGERSJOHN✌ (@jnafr) reported 11 minutes ago

  @ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.

• 
  Carol Hibbert (@carolhibbert51) reported 18 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!

• 
  James R (@Jamesreaney92) reported 24 minutes ago

  @jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!