1. Home
  2. Companies
  3. Vodafone
  4. Crosskeys, Wales
Vodafone

Vodafone Outage Report in Crosskeys, Caerphilly County Borough, Wales

Why is my Vodafone service not working?

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Crosskeys, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Cardiff Wi-fi 15 hours ago
Cardiff Wi-fi 3 days ago
Cardiff Wi-fi 5 days ago
Cardiff TV 6 days ago
Cardiff TV 6 days ago
Newport Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • SamanthaCandio1
    Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • beynonlv
    Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • djleekee
    Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • FannyIngabout
    Janey (@FannyIngabout) reported from Newport, Wales

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • Michell43749136
    Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales

    @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • ThomasJMumford
    Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales

    @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

  • GavinMPrice
    Gavin Price (@GavinMPrice) reported from Newport, Wales

    @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

  • chelsjones_x
    🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • TCWilkins73
    Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • pixieglas
    Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • SuzanneMRees1
    Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • kelliethorne
    Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • acamarama
    ivana croissant (@acamarama) reported

    @VodafoneUK exceptional help received from Phil - wish I had further details - but contact me for my phone number if you wish. Really really great customer service. Thank you

  • stoplis
    Stephen Toplis (@stoplis) reported

    @VodafoneUK I signed up for a sim only contract with you this morning and requested an eSim. I requested my old number (from O2) to transfer tomorrow. I can’t login to my account and was expecting an email with a QR code but haven’t received it. Should I get my eSim QR tomorrow?

  • steve51544190
    steve (@steve51544190) reported

    @VodafoneUK Vodaphone - possible the worst company regarding customer relations on the planet!!!

  • sophiadavis92
    Sophia (@sophiadavis92) reported

    @VodafoneUK I have cancelled my direct debit with my bank so you need to cancel it your end as I never wanted a direct debit and would rather pay by card

  • ivanlaskov
    Laskov, Ivan (@ivanlaskov) reported

    Definition of rip off: same broadband package, same speeds, same fibre infrastructure, same level of support, very similar equipment. Price difference? @VodafoneUK is £19 cheaper than @BT_uk. Not £9, NINETEEN! Absolutely disgraceful of BT.

  • silentia7
    silentia (@silentia7) reported

    @VodafoneUK I love the way every time Vodafone try to puff themselves up about some award they have been given the replies on Twitter are always a dog pile of negativity. So my perception of their poor customer service was not a one off

  • AWilson3
    Alistair Wilson (@AWilson3) reported

    @VodafoneUK the stress you and your team that you have put me and my 8.5month pregnant wife is appalling. Well over 25 calls to resolve a broadband activation which should have worked on Monday. Going round and round in circles. Wish I’d never changed from sky and wanna go back!

  • whoaitsollie
    Ollie Freeman (@whoaitsollie) reported

    @VodafoneUK as much as I've been hammering on for updates from you about my pre-order over the past week, I do have to say, despite all of the negativity you receive regarding TOBi, I've never had an issue - I've always been able to get through to an adviser when I've needed one.

  • carlburdon11
    Carl Burdon (@carlburdon11) reported

    @VodafoneUK this Tobi thing, it doesn't work does it?

  • equitesdragoon
    David B (@equitesdragoon) reported

    @VodafoneUK Why advertise only to fail to deliver?! Had to manually check the status of our upgrades only to find one is cancelled (I still don’t know why) and delivery date for second is now unknown! Expected both tomorrow - you didn’t even have the courtesy to tell me! #woeful #useless